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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106434 Views

26 replies

3 likes

  • 106434 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215812 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215812 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568984 Views

78 replies

3 likes

  • 568984 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469385 Views

577 replies

40 likes

Account
Free
  • 469385 Views
  • 577 replies
  • 40 likes

Is there a way for upload a music from phone to Spotify?

Hi . I wanna upload a song to Spotify . I cant find a lot song in there thats why i want to upload. is there anything about it that i can do

Newbie

Hi . I wanna upload a song to Spotify . I cant find a lot song in there thats why i want to upload. is there anything about it that i can do

Joe

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Shuffle doesn't work

I have a Samsung Galaxy Note 3,rooted with xposed installed (none of the modules I have affect or modify spotify) and running Android 5.1.1. I have always been able to use the Shuffle button with the free plan but suddenly it stopped working and I ha...

Newbie

I have a Samsung Galaxy Note 3,rooted with xposed installed (none of the modules I have affect or modify spotify) and running Android 5.1.1. I have always been able to use the Shuffle button with the...

Joe

Community Legend

722 Views

1 replies

0 likes

  • 722 Views
  • 1 replies
  • 0 likes

Offline songs deleted and cant download them again

So I went to download a new album by a band and noticed that some of the songs from other albums had disappeared from my available offline songs. When I went to download them again I couldn't. I haven't checked to see if I lost any other artists but ...

Newbie

So I went to download a new album by a band and noticed that some of the songs from other albums had disappeared from my available offline songs. When I went to download them again I couldn't. I have...

Joe

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Solved!! Sort Starred list by date added

Really appreciated this feature stayed with android longer than apple but alas no longer. I use the starred list to create a playlist of my very favcourite songs and often shuffle this. It's often nice to listen to stuff one has added most recently b...

Casual Listener

Really appreciated this feature stayed with android longer than apple but alas no longer.   I use the starred list to create a playlist of my very favcourite songs and often shuffle this. &nb...

Joe

Community Legend

757 Views

1 replies

0 likes

  • 757 Views
  • 1 replies
  • 0 likes

[Android 6+]Notification bar, BT, Pausing on calls and other issues

There's been an avalanche of posts recently reporting the following issues: No notification bar Widget/notification controls not working Bluetooth controls not working Music not pausing when receiving/making calls The volume of posts across a large n...

Community Legend

There's been an avalanche of posts recently reporting the following issues: No notification bar Widget/notification controls not working Bluetooth controls not working Music not pausing whe...

1023 Views

0 replies

0 likes

  • 1023 Views
  • 0 replies
  • 0 likes

Solved!! Can't click on a specific songs

Hey, Ive got a family premium for a while and everything worked fine untill a few days ago every time I click on a song a window opens(go to song radio/artist and so on) and the song itselfs doesnt play. If i want to play anything just by shuffle pla...

Casual Listener

Hey, Ive got a family premium for a while and everything worked fine untill a few days ago every time I click on a song a window opens(go to song radio/artist and so on) and the song itselfs doesnt p...

Joe

Community Legend

8654 Views

6 replies

0 likes

  • 8654 Views
  • 6 replies
  • 0 likes

My downloaded songs won't play offline

HTC M9 - recently updated OSSpotify version - 6.5.0.1816 armV7 All the songs I had downloaded are no longer downloaded and won't play offline......I also am having trouble with my storage being full, but there is no option on spotify to select my SD ...

Newbie

HTC M9 - recently updated OS Spotify version - 6.5.0.1816 armV7   All the songs I had downloaded are no longer downloaded and won't play offline...... I also am having trouble with my storag...

Joe

Community Legend

803 Views

1 replies

0 likes

  • 803 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Downloaded playlists show as downloaded, yet I'm unable to play any songs from the playlist

Hi there! I was just wondering how come my playlist has the green button showing that it is downloaded, yet I can't see nor play any songs from that playlist? I am a premium user, of course, and also have my spotify in offline mode to not use any of ...

Regular

Hi there! I was just wondering how come my playlist has the green button showing that it is downloaded, yet I can't see nor play any songs from that playlist? I am a premium user, of course, and also...

Anyk17

Spotify Star

1634 Views

3 replies

0 likes

  • 1634 Views
  • 3 replies
  • 0 likes

Solved!! Offline mode files gets removed from SD card after opening app without/with different SD card

Here are facts:ASUS Zenfone 2 (Z00AD)Stock 5.0Spotify 6.5.0.1816SD card's file system doesn't mount automatically on boot (cause is unknown, investigation still ongoing, but I don't think that's The problem).Here's what happens:I accidentally forget ...

Casual Listener

Here are facts: ASUS Zenfone 2 (Z00AD) Stock 5.0 Spotify 6.5.0.1816 SD card's file system doesn't mount automatically on boot (cause is unknown, investigation still ongoing, but I don't think tha...

Obey138official

Casual Listener

1945 Views

2 replies

0 likes

  • 1945 Views
  • 2 replies
  • 0 likes

Spotify just keeps on playing even during calls

ProblemsPlaying Spotify. Receive a call and Spotify keeps playingPlaying via BT on car stereo. Turn off car.music plays on phone.Had only started happening recently.Have reinstalled Spotify several times to no avail.Any suggestions?

Music Fan

Problems Playing Spotify. Receive a call and Spotify keeps playing Playing via BT on car stereo. Turn off car.music plays on phone. Had only started happening recently. Have reinstalled Spoti...

adornini

Casual Listener

8582 Views

23 replies

5 likes

  • 8582 Views
  • 23 replies
  • 5 likes

Internet via bluetooth - no download

Phone : Sony M4 - Android 6.Problem:I have Raspberry Pi which spread internet conection via bluetooth (Blueman -> Service).Phone have connection to Internet and I can listen music.But when I want to download music to my library Spotyfy says "To downl...

Casual Listener

Phone : Sony M4 - Android 6. Problem: I have Raspberry Pi which spread internet conection via bluetooth (Blueman -> Service). Phone have connection to Internet and I can listen music. But when...

abkaluga

Casual Listener

1014 Views

3 replies

0 likes

bluetooth
Download mode doesn't work
  • 1014 Views
  • 3 replies
  • 0 likes

Distorted sound on oneplusthree

When I'm playing song on my phone the sound is distorted/robotic hollow. The problem is only from Spotify as I've been playing videos on YouTube without any sound problems. Anyone encountered the problem as mine?

Newbie

When I'm playing song on my phone the sound is distorted/robotic hollow. The problem is only from Spotify as I've been playing videos on YouTube without any sound problems. Anyone encountered the pro...

544 Views

0 replies

0 likes

  • 544 Views
  • 0 replies
  • 0 likes

Solved!! Serious problem with volume - ear damage alert!!!

I have a samsung galaxy s4, when im using spotify the max volume is first till low butik after a few minutes something happens and The volume is all of a sudden super high. I mean a permanent ear damage is very possible. Any ideas om what could cause...

Music Fan

I have a samsung galaxy s4, when im using spotify the max volume is first till low butik after a few minutes something happens and The volume is all of a sudden super high. I mean a permanent ear ...

Lmbux

Newbie

14088 Views

38 replies

2 likes

  • 14088 Views
  • 38 replies
  • 2 likes

Issues w/ Widget, Music doesn't stop playing after removal of headset & other issues

I have repeatedly reported these issues; and I would get issues where the widget is unresponsive; I cannot stop the music unless I open the app. Another issue I am dealing with, is when I remove my headset, the music continues to play; rather automat...

Roadie

I have repeatedly reported these issues; and I would get issues where the widget is unresponsive; I cannot stop the music unless I open the app. Another issue I am dealing with, is when I remove my h...

Joe

Community Legend

914 Views

2 replies

0 likes

  • 914 Views
  • 2 replies
  • 0 likes

Downloading

How can I see what I'm downloading? If I click on the notifications on my cellphone it doesn't open a page that shows me what I'm downloading at the moment. I need to understand since it says that I'm downloading 1138 songs but I don't know why. Than...

Newbie

How can I see what I'm downloading? If I click on the notifications on my cellphone it doesn't open a page that shows me what I'm downloading at the moment. I need to understand since it says that I'...

Joe

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Premium won't work on phone

Our family just started a plan for Premium spotify. It says I am successfully part of the plan online, but I am still getting ads and can't use premium features on the phone ap. I have logged out and logged back in again and it has not resolved the p...

Casual Listener

Our family just started a plan for Premium spotify. It says I am successfully part of the plan online, but I am still getting ads and can't use premium features on the phone ap. I have logged out and...

Joe

Community Legend

607 Views

3 replies

0 likes

  • 607 Views
  • 3 replies
  • 0 likes

Won't show storage option

I want to download my music to my SD card however when I go to settings it doesn't give me the storage option to switch to SD card.

Newbie

I want to download my music to my SD card however when I go to settings it doesn't give me the storage option to switch to SD card.

Joe

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Spotify Running Playlists Not Showing

When I select Running from the Browse menu there are no playlists, only the section headings "Featured" and "Running Originals" with blank space in between (see screenshot). Tapping anywhere has no result. I have already tried restarting the phone, r...

Newbie

When I select Running from the Browse menu there are no playlists, only the section headings "Featured" and "Running Originals" with blank space in between (see screenshot). Tapping anywhere has no r...

dramamask

Casual Listener

691 Views

3 replies

0 likes

  • 691 Views
  • 3 replies
  • 0 likes

Musixmatch not working on Samsung Note5

I've connected Musixmatch to Spotify for several times before but the floating lyrics function still doesn't work. No lyrics appear when I play a song. I think I've turned on every function needed for the authorisation. I just want to read some lyric...

Newbie

I've connected Musixmatch to Spotify for several times before but the floating lyrics function still doesn't work. No lyrics appear when I play a song. I think I've turned on every function needed fo...

Joe

Community Legend

695 Views

1 replies

0 likes

  • 695 Views
  • 1 replies
  • 0 likes