Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110484 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222429 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
579181 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
477036 Views
577 replies
40 likes
I had spotify premium and downloaded my entire playlist of songs on to my phone. Since my premium has run out and I need to be online to listen, will it use the downloaded music when i'm online and therefore a lot less data? Or will it stream the mus...
I had spotify premium and downloaded my entire playlist of songs on to my phone. Since my premium has run out and I need to be online to listen, will it use the downloaded music when i'm online and t...
Community Legend
588 Views
1 replies
0 likes
Hi all I have a lot of problem while listening to spotify with the amazon fire tv.My internet connection is good (150Mbit/s) and I never have any problems with any films. But in spotify the music often stops a few second before the end of the song an...
Hi all I have a lot of problem while listening to spotify with the amazon fire tv. My internet connection is good (150Mbit/s) and I never have any problems with any films. But in spotify th...
326 Views
0 replies
0 likes
And I'd recommend you do the same. Are you like me and you have been a long time supporter of Spotify (Premium member for many years) and have grown tired of waiting for technical fixes whilst Spotify WASTE TIME by adding useless Facebook integration...
And I'd recommend you do the same. Are you like me and you have been a long time supporter of Spotify (Premium member for many years) and have grown tired of waiting for technical fixes wh...
Casual Listener
1299 Views
5 replies
2 likes
Spotify always shuffles tracks even if I don't click the shuffle button. I just want to play album tracks in the proper order. What am I doing wrong? There don't seem to be any menu options to manage the order of play. It' s damned annoying when the ...
Spotify always shuffles tracks even if I don't click the shuffle button. I just want to play album tracks in the proper order. What am I doing wrong? There don't seem to be any menu options to ...
Newbie
840 Views
2 replies
0 likes
I just found out that one of my albums had only a couple songs from it downloaded and when I try to download the entire album it only downloads those songs and not the rest. This might have something to do with the update 6.5.0.1816 because I didn't ...
I just found out that one of my albums had only a couple songs from it downloaded and when I try to download the entire album it only downloads those songs and not the rest. This might have something...
Not applicable
564 Views
1 replies
0 likes
I have just signed up to spotify and it has used up all my internet. How do I stop this?
I have just signed up to spotify and it has used up all my internet. How do I stop this?
Casual Listener
747 Views
4 replies
0 likes
I have an issue that I don't see addressed already on the forum.When I download and play an album, any song that is already on one of my playlists will not play when I am offline. It sits at 0:00 and won't play even if I try to skip forward. Even tho...
I have an issue that I don't see addressed already on the forum. When I download and play an album, any song that is already on one of my playlists will not play when I am offline. It sits at 0:00 a...
Not applicable
521 Views
1 replies
0 likes
Hi . I wanna upload a song to Spotify . I cant find a lot song in there thats why i want to upload. is there anything about it that i can do
Hi . I wanna upload a song to Spotify . I cant find a lot song in there thats why i want to upload. is there anything about it that i can do
Community Legend
507 Views
1 replies
0 likes
I have a Samsung Galaxy Note 3,rooted with xposed installed (none of the modules I have affect or modify spotify) and running Android 5.1.1. I have always been able to use the Shuffle button with the free plan but suddenly it stopped working and I ha...
I have a Samsung Galaxy Note 3,rooted with xposed installed (none of the modules I have affect or modify spotify) and running Android 5.1.1. I have always been able to use the Shuffle button with the...
Community Legend
729 Views
1 replies
0 likes
So I went to download a new album by a band and noticed that some of the songs from other albums had disappeared from my available offline songs. When I went to download them again I couldn't. I haven't checked to see if I lost any other artists but ...
So I went to download a new album by a band and noticed that some of the songs from other albums had disappeared from my available offline songs. When I went to download them again I couldn't. I have...
Community Legend
451 Views
1 replies
0 likes
Community Legend
323 Views
1 replies
0 likes
Really appreciated this feature stayed with android longer than apple but alas no longer. I use the starred list to create a playlist of my very favcourite songs and often shuffle this. It's often nice to listen to stuff one has added most recently b...
Really appreciated this feature stayed with android longer than apple but alas no longer. I use the starred list to create a playlist of my very favcourite songs and often shuffle this. &nb...
Community Legend
760 Views
1 replies
0 likes
There's been an avalanche of posts recently reporting the following issues: No notification bar Widget/notification controls not working Bluetooth controls not working Music not pausing when receiving/making calls The volume of posts across a large n...
There's been an avalanche of posts recently reporting the following issues: No notification bar Widget/notification controls not working Bluetooth controls not working Music not pausing whe...
1036 Views
0 replies
0 likes
Hey, Ive got a family premium for a while and everything worked fine untill a few days ago every time I click on a song a window opens(go to song radio/artist and so on) and the song itselfs doesnt play. If i want to play anything just by shuffle pla...
Hey, Ive got a family premium for a while and everything worked fine untill a few days ago every time I click on a song a window opens(go to song radio/artist and so on) and the song itselfs doesnt p...
Community Legend
8668 Views
6 replies
0 likes
HTC M9 - recently updated OSSpotify version - 6.5.0.1816 armV7 All the songs I had downloaded are no longer downloaded and won't play offline......I also am having trouble with my storage being full, but there is no option on spotify to select my SD ...
HTC M9 - recently updated OS Spotify version - 6.5.0.1816 armV7 All the songs I had downloaded are no longer downloaded and won't play offline...... I also am having trouble with my storag...
Community Legend
804 Views
1 replies
0 likes
Hi there! I was just wondering how come my playlist has the green button showing that it is downloaded, yet I can't see nor play any songs from that playlist? I am a premium user, of course, and also have my spotify in offline mode to not use any of ...
Hi there! I was just wondering how come my playlist has the green button showing that it is downloaded, yet I can't see nor play any songs from that playlist? I am a premium user, of course, and also...
Spotify Star
1643 Views
3 replies
0 likes
Here are facts:ASUS Zenfone 2 (Z00AD)Stock 5.0Spotify 6.5.0.1816SD card's file system doesn't mount automatically on boot (cause is unknown, investigation still ongoing, but I don't think that's The problem).Here's what happens:I accidentally forget ...
Here are facts: ASUS Zenfone 2 (Z00AD) Stock 5.0 Spotify 6.5.0.1816 SD card's file system doesn't mount automatically on boot (cause is unknown, investigation still ongoing, but I don't think tha...
Casual Listener
1951 Views
2 replies
0 likes
ProblemsPlaying Spotify. Receive a call and Spotify keeps playingPlaying via BT on car stereo. Turn off car.music plays on phone.Had only started happening recently.Have reinstalled Spotify several times to no avail.Any suggestions?
Problems Playing Spotify. Receive a call and Spotify keeps playing Playing via BT on car stereo. Turn off car.music plays on phone. Had only started happening recently. Have reinstalled Spoti...
Casual Listener
8605 Views
23 replies
5 likes
Phone : Sony M4 - Android 6.Problem:I have Raspberry Pi which spread internet conection via bluetooth (Blueman -> Service).Phone have connection to Internet and I can listen music.But when I want to download music to my library Spotyfy says "To downl...
Phone : Sony M4 - Android 6. Problem: I have Raspberry Pi which spread internet conection via bluetooth (Blueman -> Service). Phone have connection to Internet and I can listen music. But when...
Casual Listener
1020 Views
3 replies
0 likes
When I'm playing song on my phone the sound is distorted/robotic hollow. The problem is only from Spotify as I've been playing videos on YouTube without any sound problems. Anyone encountered the problem as mine?
When I'm playing song on my phone the sound is distorted/robotic hollow. The problem is only from Spotify as I've been playing videos on YouTube without any sound problems. Anyone encountered the pro...
550 Views
0 replies
0 likes
