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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
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  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 842581 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14264 Views
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  • 14264 Views
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URGENTE - Usuário Premium

Depois da última atualização, todas minhas músicas simplesmente desapareceram do Android. Restaram somente as bandas que eu sigo e mesmo assim, nenhuma música. Gostaria de uma ajuda, por favor

  • Casual Listener
  • Depois da última atualização, todas minhas músicas simplesmente desapareceram do Android. Restaram somente as bandas que eu sigo e mesmo assim, nenhuma música. Gostaria de uma ajuda, por favor
  • Daniel
  • Community Legend
  • 164 Views
  • 3 replies
  • 0 likes
  • 164 Views
  • 3 replies
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Android won't download local files from PC for offline playlists

I've noticed it stopped working after I upgraded to marshmallow OS on my HTC M8. I have the phone on the same wifi network, AND also have it connected to the PC via USB, but it refuses to download local files from the PC.I have both Spotify apps open...

  • Music Fan
  • I've noticed it stopped working after I upgraded to marshmallow OS on my HTC M8.   I have the phone on the same wifi network, AND also have it connected to the PC via USB, but it refuses to do...
  • jennykb623
  • Casual Listener
  • 742 Views
  • 14 replies
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  • 742 Views
  • 14 replies
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Scrollwheel disappeared after update

Hi i updated the app on my Galaxy s6 and the scrollweel function isn't thereWill it come back?I really need it as it takes ages to scroll through my play list with 1500 songs/Emanuel

  • Newbie
  • Hi i updated the app on my Galaxy s6 and the scrollweel function isn't there Will it come back? I really need it as it takes ages to scroll through my play list with 1500 songs /Emanuel
  • Daniel
  • Community Legend
  • 300 Views
  • 1 replies
  • 1 likes
  • Scrollwheel disappeared
  • 300 Views
  • 1 replies
  • 1 likes

Android moto x 2nd gen 5.1 non-rooted - music pauses

I have spotify premium and the music pauses frequently and the beginning of each song. It will play 2 seconds then stop. If I skip forward or back one song and then back to the current, the music will play again.I have reloaded (deleted, reboot and r...

  • Newbie
  • I have spotify premium and the music pauses frequently and the beginning of each song. It will play 2 seconds then stop. If I skip forward or back one song and then back to the current, the music wil...
  • Daniel
  • Community Legend
  • 243 Views
  • 1 replies
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  • Pausing playback
  • 243 Views
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Recomendations

Hi. I'm a fairly new user to spotify, but not a newcommer in mobile music streaming (2 yers of dzr, and 2 g.music)I live in Finland, and I don't care or like finnish music and "whats hot in finland". Is it somehow possible to change setting (where?) ...

  • Newbie
  • Hi.  I'm a fairly new user to spotify, but not a newcommer in mobile music streaming (2 yers of dzr, and 2 g.music) I live in Finland, and I don't care or like finnish music and "whats hot in ...
  • Daniel
  • Community Legend
  • 147 Views
  • 1 replies
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  • 147 Views
  • 1 replies
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AVH-4100NEX - Can anyone share experiences?

Hi all, I have a Pioneer AVH-P4400BH receiver unit, which is great for the most part, but the lack of Bluetooth Metadata from Spotify is driving me crazy. It used to work with my AOSP ROM and Galaxy S4, but ever since I got my Galaxy S6, it no longer...

  • Music Fan
  • Hi all,    I have a Pioneer AVH-P4400BH receiver unit, which is great for the most part, but the lack of Bluetooth Metadata from Spotify is driving me crazy. It used to work with my AOSP ...
  • Daniel
  • Community Legend
  • 630 Views
  • 1 replies
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  • 630 Views
  • 1 replies
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Downloading Full Albums instead of just Playlists

I can download playlists to offline mode but cannot do this with individual albums? I have an Android device and the lastest update for the spotify App. Please Help

  • Casual Listener
  • I can download playlists to offline mode but cannot do this with individual albums? I have an Android device and the lastest update for the spotify App. Please Help
  • Daniel
  • Community Legend
  • 866 Views
  • 3 replies
  • 1 likes
  • 866 Views
  • 3 replies
  • 1 likes

Chromecast song selection / skipping issues

Hi, I'm having issues with selecting a song to play on Chromecast, no matter if trying to do so from Windows Pc or Android App. If I press Play, Next, Previous or select a specific song, spotify will start playing for a fraction of a second and then ...

  • Casual Listener
  • Hi, I'm having issues with selecting a song to play on Chromecast, no matter if trying to do so from Windows Pc or Android App.    If I press Play, Next, Previous or select a specific son...
  • Daniel
  • Community Legend
  • 270 Views
  • 1 replies
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  • 270 Views
  • 1 replies
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Solved!! Choosing SD card makes spotify download music until the card is completely full!

I'm premium and have used spotify on my phone for quite some time. I had to reinstall the app and by mistake I let it download my playlist onto my internal storage. I see that with the latest update I can now choose storage to be SD card (before I us...

  • Casual Listener
  • I'm premium and have used spotify on my phone for quite some time. I had to reinstall the app and by mistake I let it download my playlist onto my internal storage. I see that with the latest update ...
  • goncalp6
  • Casual Listener
  • 543 Views
  • 4 replies
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  • 543 Views
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offline songs majestically disappear

ive subscribed to premium before and downloaded hundreds of songs. but then after some time, all my offline songs fckin disappeared and im so pissed off bcz i used lots of datas and time downloading those shts. and im logging it in the exact same dev...

  • Newbie
  • ive subscribed to premium before and downloaded hundreds of songs. but then after some time, all my offline songs fckin disappeared and im so pissed off bcz i used lots of datas and time downloading ...
  • jean3601
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Can't scroll down on playlist

It's really annoying, Spotify have changed the way you scroll on the playlist. Before I could easy get to the bottom of the playlist in 2 seconds. Now it takes several minutes. Stop changing things that are working!

  • Newbie
  • It's really annoying, Spotify have changed the way you scroll on the playlist. Before I could easy get to the bottom of the playlist in 2 seconds. Now it takes several minutes. Stop changing things t...
  • Daniel
  • Community Legend
  • 3682 Views
  • 1 replies
  • 2 likes
  • 3682 Views
  • 1 replies
  • 2 likes

Auto Offline when only cellular data is available

Can someone confirm that this functionality doesn't exist in Spotify for Android? I can set it to offline mode but it seems this takes at least 3 taps on the UI, surely there must be a better way of doing this? Not everyone in the world has unlimited...

  • Regular
  • Can someone confirm that this functionality doesn't exist in Spotify for Android? I can set it to offline mode but it seems this takes at least 3 taps on the UI, surely there must be a better way of ...
  • Daniel
  • Community Legend
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Spotify on android not working

So I tried all tricks listed on this community board. Spotify is not woorking at all on my andriod phone. Galaxy S5After down loading the app.with out sd card. I sign in and app stops completely.Help please

  • Casual Listener
  • So I tried all tricks listed on this community board. Spotify is not woorking at all on my andriod phone. Galaxy S5 After down loading the app.with out sd card. I sign in and app stops completely. ...
  • jean3601
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
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Sound suddenly stops playing on certain tracks on my Samsung

Brief description of the issue: * my Spotify Premium plays fine on all my PCs and laptops* however when listening on my Samsung Galaxy S4, a couple of tracks will play fine (sometimes only one) and then it will go silent. The player (Play arrow) indi...

  • Casual Listener
  • Brief description of the issue:   * my Spotify Premium plays fine on all my PCs and laptops * however when listening on my Samsung Galaxy S4, a couple of tracks will play fine...
  • JD1989
  • Casual Listener
  • 180 Views
  • 2 replies
  • 0 likes
  • 180 Views
  • 2 replies
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Spotify broke my Android 'Available Storage' calculation

Spotify reported that it was using nearly 3Gb of internal storage. I cleared 'Cache', cleared 'Data' and then uninstalled Spotify. My internal stoarge hasn't increased at all. In the Android 'Storage & USB' settings option, it tells me... 6.58Gb used...

  • Roadie
  • Spotify reported that it was using nearly 3Gb of internal storage. I cleared 'Cache', cleared 'Data' and then uninstalled Spotify.   My internal stoarge hasn't increased at all. In the Android...
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  • 113 Views
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Spotify offline error

I changed my storage device from my internal storage to my SD card on my Samsung galexy s5 active and since then I transfered everything to the SD card. I now get a notification everytime I start spotify on my phone that I have reached the maximum nu...

  • Casual Listener
  • I changed my storage device from my internal storage to my SD card on my Samsung galexy s5 active and since then I transfered everything to the SD card. I now get a notification everytime I start spo...
  • Daniel
  • Community Legend
  • 209 Views
  • 4 replies
  • 0 likes
  • 209 Views
  • 4 replies
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No area storage found

No storage area found, I don't know why spotify say this, because my cellphone had memory for install the app, I trai it with re install the app and doesn't have results, pls help me !!!!

  • Newbie
  • No storage area found, I don't know why spotify say this, because my cellphone had memory for install the app, I trai it with re install the app and doesn't have results, pls help me !!!!
  • Daniel
  • Community Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
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New Update to Spotify

I have over 1000 songs and before I was able to scroll down quickly on the left side of the playlist now with the new update there is no scrolling at all and takes forever to get to the end of my playlist. Add this feature back please.

  • Newbie
  • I have over 1000 songs and before I was able to scroll down quickly on the left side of the playlist now with the new update there is no scrolling at all and takes forever to get to the end of my pla...
  • Daniel
  • Community Legend
  • 233 Views
  • 3 replies
  • 0 likes
  • 233 Views
  • 3 replies
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Solved!! Sony Xperia with spotify no sound

Hi there, Spotify plays a few songs fine, then apparently continues to play but with no sound. i restart the song and it works fine. This continues to happen over and over again. I have searched for solutions but to no avail. Have reinstalled spotify...

  • Casual Listener
  • Hi there,   Spotify plays a few songs fine, then apparently continues to play but with no sound. i restart the song and it works fine. This continues to happen over and over again. I have sear...
  • molgyorgy
  • Casual Listener
  • 1749 Views
  • 11 replies
  • 0 likes
  • 1749 Views
  • 11 replies
  • 0 likes

I'm paying for spotify but every time I go listen offline its telling me to upgrade!!

This is getting incredibly annoying! I'm paying for a service I can't use. At its also ridiculous you folks at spotify don't have a number to call!? That's pretty pathetic

  • Regular
  • This is getting incredibly annoying! I'm paying for a service I can't use. At its also ridiculous you folks at spotify don't have a number to call!? That's pretty pathetic
  • MattSuda
  • Spotify Star
  • 332 Views
  • 9 replies
  • 0 likes
  • 332 Views
  • 9 replies
  • 0 likes