Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
yesterday
Timbo6sic6
Casual Listener
67709 Views
69 replies
26 likes

67709 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28943 Views
5 replies
0 likes

28943 Views
5 replies
0 likes

CANT ACCESS ACCOUNT SOS

So I made an account a couple months ago, I logged out today because my friend wanted to log into her account. I tried logging back in and I can't access my account. I don't have access to my email anymoreI'm very frustrated and I need my music. Also...

Kaitlllllan18
Newbie
So I made an account a couple months ago, I logged out today because my friend wanted to log into her account. I tried logging back in and I can't access my account. I don't have access to my email a...
2016-10-13 5:42:05 AM
2016-10-13 6:21:37 AM
marlonsphere
Roadie
237 Views
1 replies
0 likes

237 Views
1 replies
0 likes

Phone

Hey a Quick question when im calling someone Spotify kepps on playing i would like to know of i can deactivate that

Schmalztopf
Newbie
Hey a Quick question when im calling someone Spotify kepps on playing i would like to know of i can deactivate that
2016-10-12 10:25:26 AM
2016-10-13 3:06:23 AM
marlonsphere
Roadie
219 Views
1 replies
0 likes

219 Views
1 replies
0 likes

Iron Maiden song streaming issue

While I'm streaming or download content for Iron Maiden song "to tame a land" from Piece of Mind album, the song freezes up, cutting off suddenly...

MrCreek
Newbie
While I'm streaming or download content for Iron Maiden song "to tame a land" from Piece of Mind album, the song freezes up, cutting off suddenly...
2016-10-13 3:04:14 AM
251 Views
0 replies
0 likes

251 Views
0 replies
0 likes

Spotify will not play album

Hi so every since June I believe Spotify has not been able to play my favorite album from the band i like. I search it up and the album doesn't show up. It's irritating because it's literallyn the whole reason why I bought premium and the album is un...

Skeletorn666
Newbie
Hi so every since June I believe Spotify has not been able to play my favorite album from the band i like. I search it up and the album doesn't show up. It's irritating because it's literallyn the wh...
2016-10-12 6:16:52 AM
2016-10-13 2:58:22 AM
marlonsphere
Roadie
276 Views
1 replies
0 likes

276 Views
1 replies
0 likes

Songs available on the desktop app but not on Android phone

On the phone, they are grayed out, even doing search. Both the desktop and the phone are on the same WiFi network. I have tried to logout/login, reinstall, clear cache on the phone app. Nothing worked. Any ideas?

jiamajia
Casual Listener
On the phone, they are grayed out, even doing search. Both the desktop and the phone are on the same WiFi network. I have tried to logout/login, reinstall, clear cache on the phone app. Nothing worke...
2016-10-12 6:52:38 PM
2016-10-12 12:01:36 AM
jiamajia
Casual Listener
613 Views
6 replies
1 likes

613 Views
6 replies
1 likes

Solved!! Spotify spots playing after a while suddenly

Spotify pauses on its own after a while when I am playing it on my Android phone - sometimes before the next song or in a middle of a song. I am noticing this happen when I am playing it through my bluetooth speakers. The issue is intermittent, I hav...

gracety
Casual Listener
Spotify pauses on its own after a while when I am playing it on my Android phone - sometimes before the next song or in a middle of a song. I am noticing this happen when I am playing it thr...
2016-10-12 11:10:19 PM
2016-10-12 12:00:50 AM
Joe
Community Legend
506 Views
3 replies
0 likes

506 Views
3 replies
0 likes

Can't reach my account anymore

Dear Friends, Since afternoon i can not reach my acount. I created my acount like 2 mounts ago in Germany and i'm no longer theresuddenly i realized that my account had been signed out and since then i can not log into it ? Spotify noticed me that it...

nilsonbsr
Newbie
Dear Friends, Since afternoon i can not reach my acount. I created my acount like 2 mounts ago in Germany and i'm no longer there suddenly i realized that my account had been signed out and...
2015-10-04 7:20:31 PM
2016-10-12 11:47:40 PM
Joe
Community Legend
356 Views
3 replies
0 likes

356 Views
3 replies
0 likes

Freakonomics podcast not updating

On my mobile app (android) I don't see any Freakonomics podcast episodes that are after mid April. On their website I can see episodes from as recently as June 15th. I wasn't sure if there was a delay in posting new podcasts or if the agreement ended...

Tclcttb
Newbie
On my mobile app (android) I don't see any Freakonomics podcast episodes that are after mid April. On their website I can see episodes from as recently as June 15th. I wasn't sure if there was a dela...
2016-06-19 2:29:31 PM
2016-10-12 10:48:11 PM
madmitten
Newbie
930 Views
1 replies
2 likes

930 Views
1 replies
2 likes

'Entdecken' füllt sich nicht mit Inhalt!

Hallo, ich hab seit gestern Spotify in Benutzung und habe schon einige Lieder gehört, trotzdem erscheint unter "Entdecken" kein Inahlt, sondern nur der Hinweis, dass ich eines meiner Lieblingslieder spielen soll und danach die Vorschläge für neue Lie...

daab
Newbie
Hallo, ich hab seit gestern Spotify in Benutzung und habe schon einige Lieder gehört, trotzdem erscheint unter "Entdecken" kein Inahlt, sondern nur der Hinweis, dass ich eines meiner Lieblingslieder ...
2016-10-12 7:45:40 PM
225 Views
0 replies
0 likes

225 Views
0 replies
0 likes

Losing connection with Chromecast Audio after skipping songs. And more..

Dear users, I joined Spotify today after using Google Play Music for 6 months.Only bad thing was not having a Family Option.Use to have Spotify but had so much problems with my account.Now i came back and bought the Family plan from Spotify and creat...

ThaButcher
Regular
Dear users, I joined Spotify today after using Google Play Music for 6 months. Only bad thing was not having a Family Option. Use to have Spotify but had so much problems with my acco...
2016-10-12 7:11:24 PM
392 Views
0 replies
0 likes

392 Views
0 replies
0 likes

Need to download podcasts multiple times

Hello community,I have an issue with my downloaded podcasts.I download the podcast via wifi. Then, when I'm in my car, the downloaded podcasts are not downloaded anymore.Also, sometimes I'm listening to the downloaded podcasts in my car and when I ta...

Anergie
Newbie
Hello community, I have an issue with my downloaded podcasts. I download the podcast via wifi. Then, when I'm in my car, the downloaded podcasts are not downloaded anymore. Also, sometimes I'm lis...
2016-10-12 3:31:11 PM
223 Views
0 replies
0 likes

223 Views
0 replies
0 likes

Solved!! Spotify has been pauzed because my account is being used some else

The error is in Dutch, but still, this is what I get somethimes while playing Spotify on my computer. (translation error: "Spotify has been paused because your account is used somewhere else") I do have a phone on wich I'm using spotify as well, but ...

luwland
Newbie
The error is in Dutch, but still, this is what I get somethimes while playing Spotify on my computer. (translation error: "Spotify has been paused because your account is used somewhere else") I ...
2012-06-22 8:06:16 AM
2016-10-12 11:30:05 AM
zwabber0487
Newbie
906 Views
5 replies
0 likes

906 Views
5 replies
0 likes

Samsung S7, Spotify & BT

I recently changed from a Samsung A5 to a Samsung S7 and am now having issues when I listen to Spotify over BT in my Toyota Yaris (that I did succesfully with the A5 for the last 2 years)After a period of time the UI on both the phone & the car syste...

tom_brown-ie
Newbie
I recently changed from a Samsung A5 to a Samsung S7 and am now having issues when I listen to Spotify over BT in my Toyota Yaris (that I did succesfully with the A5 for the last 2 years) After a pe...
2016-10-12 10:46:27 AM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

Can not use Next, Previous and Save from lockscreen

Hello, I have a Moto X Style on Android 6.0. The lockscreen controls does not work except for the play and pause button. I have tried following this guide: https://community.spotify.com/t5/Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/91...

le_loup_
Casual Listener
Hello, I have a Moto X Style on Android 6.0. The lockscreen controls does not work except for the play and pause button. I have tried following this guide: https://communi...
2016-10-12 4:37:51 AM
2016-10-12 5:54:40 AM
le_loup_
Casual Listener
413 Views
2 replies
0 likes

413 Views
2 replies
0 likes

Album not avaliable

I have been experiencing a very frustrating issue lately.I have been trying to find SHINee's new album (a kpop group) and for a while it seemed to not be available on Spotify.Later on I discovered that people from the same region as me were able to i...

ZoeM99
Newbie
I have been experiencing a very frustrating issue lately. I have been trying to find SHINee's new album (a kpop group) and for a while it seemed to not be available on Spotify. Later on I discovere...
2016-10-11 6:26:57 PM
2016-10-12 1:33:45 AM
marlonsphere
Roadie
284 Views
1 replies
0 likes

284 Views
1 replies
0 likes

Spotify acting up on Android

First, the app would always crash whenever I'd be in the underground. Now, the toggle for the the notification panel has disappeared. Which means i have to unlock my phone and go on the app everytime I want to change the song. What is going on with t...

Butwhyffs
Regular
First, the app would always crash whenever I'd be in the underground. Now, the toggle for the the notification panel has disappeared. Which means i have to unlock my phone and go on the app everytime...
2016-10-11 2:14:14 AM
2016-10-12 1:20:02 AM
marlonsphere
Roadie
1215 Views
5 replies
1 likes

1215 Views
5 replies
1 likes

No me deja cambiar el almacenamiento a mi tarjeta de memoria SD

Hola a todos, mi problema es que cuando recien instale mi Spotify cambie el almacenamiento a la tarjeta de memoria SD repentinamente note que el almacenamiento lo tenía de vuelta a la memoria de mi equipo y ahora no me deja cambiarla devuelta a la me...

petter5
Newbie
Hola a todos, mi problema es que cuando recien instale mi Spotify cambie el almacenamiento a la tarjeta de memoria SD repentinamente note que el almacenamiento lo tenía de vuelta a la memoria de mi e...
2016-10-11 12:17:47 AM
2689 Views
0 replies
15 likes

2689 Views
0 replies
15 likes

Moto G4 64GB SD Card FAT32 Storage Area Not Found

Hey everyone,I'm new to android, and in particular the Spotify app for android having used it for iOS for the past 4 years.This one's got me stumped.I have a Moto G4 and had purchased a 64GB SD Card (SanDisk Ultra Class I) for it when I got it, prima...

Summa
Roadie
Hey everyone, I'm new to android, and in particular the Spotify app for android having used it for iOS for the past 4 years. This one's got me stumped. I have a Moto G4 and had purchased a 6...
2016-10-03 12:56:24 AM
2016-10-11 12:02:04 AM
Summa
Roadie
1062 Views
6 replies
0 likes

1062 Views
6 replies
0 likes

App doesn't show up on mobile when music is playing

Hi,Spotify app used to show on my Android when music is played, allowing me to skip songs without unlocking my phone, but now it doesn't do that anymore. I have to key in my password every time to be able to skip or find out what song it's playing. H...

tamwinny
Casual Listener
Hi, Spotify app used to show on my Android when music is played, allowing me to skip songs without unlocking my phone, but now it doesn't do that anymore. I have to key in my password every time to ...
2016-10-11 9:21:33 PM
2016-10-11 9:41:57 PM
tamwinny
Casual Listener
376 Views
2 replies
1 likes

376 Views
2 replies
1 likes

Solved!! Permanent notification no appearing

Since yesterday the notification that tells you spotify is open (the notification bar controller) will not appear. I have reinstalled and the options in my android and spotify settings are both switched to on. My android setting is set to "priority."...

Mhowland1022
Casual Listener
Since yesterday the notification that tells you spotify is open (the notification bar controller) will not appear. I have reinstalled and the options in my android and spotify settings are both switc...
2016-10-11 6:55:23 PM
2016-10-11 7:56:28 PM
Mhowland1022
Casual Listener
531 Views
1 replies
1 likes

531 Views
1 replies
1 likes

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