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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395556 Views

546 replies

35 likes

Account
Free
  • 395556 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8429 Views

0 replies

7 likes

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Most important feature lost

Spotify doesnt appear in the status bar. If i disconnect from bluetooth sound or 3.5mm headphone jack the sound doesnt stop anymore. Similar Problem with youtube: if i start a youtube video spotify doesnt automatically stop and resume anymore.In case...

Newbie

Spotify doesnt appear in the status bar. If i disconnect from bluetooth sound or 3.5mm headphone jack the sound doesnt stop anymore. Similar Problem with youtube: if i start a youtube video spotify d...

284 Views

0 replies

0 likes

  • 284 Views
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Spotify's Randomizer

How exactly does the Android app shuffle music? Something I've noticed while using the radio feature and shuffling my playlists. The radio will only ever pull a handful of songs from the base artist and throw in like three or four songs from another ...

Casual Listener

How exactly does the Android app shuffle music? Something I've noticed while using the radio feature and shuffling my playlists. The radio will only ever pull a handful of songs from the base artist ...

Sanzo2point0

Casual Listener

593 Views

1 replies

0 likes

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  • 1 replies
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Can't acces Artists or albums under 'Your Music'

When I enter an artist in your music, it just stay 'loading' forever, and it happens over WiFi and with 4g.Playlist do work btwAny solution?

Casual Listener

When I enter an artist in your music, it just stay 'loading' forever, and it happens over WiFi and with 4g. Playlist do work btw Any solution?

theloginova

Casual Listener

463 Views

3 replies

1 likes

  • 463 Views
  • 3 replies
  • 1 likes

App keeps crushing

Im currently using a Redmi Note 2android version 5.0.2 LRX22Gall of a sudden my spotify keeps crashing the moment i start the app. if i reinstall and log in with my facebook account it will run as normal. the moment i download any playlist and play a...

Casual Listener

Im currently using a Redmi Note 2 android version 5.0.2 LRX22G all of a sudden my spotify keeps crashing the moment i start the app. if i reinstall and log in with my facebook account it will...

rozencruz

Casual Listener

287 Views

2 replies

0 likes

  • 287 Views
  • 2 replies
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Disconnectiom from wifi

Recently my spotify app has been disconnection from there internet i use premium but i started a new account to see what might have happened and it disconnected from the internet also can someone please explain why that is.

Newbie

Recently my spotify app has been disconnection from there internet i use premium but i started a new account to see what might have happened and it disconnected from the internet also can someone ple...

Joe

Community Legend

238 Views

1 replies

0 likes

  • 238 Views
  • 1 replies
  • 0 likes

Spotify app on broken device means I can't log in on new phone

Hiya, I had a Samsung but it got broken so am now using a different device. I downloaded the app again and tried to log in but it said that I already had an account set up in that name. I have gone on line and used the "log out on other devices" func...

Newbie

Hiya, I had a Samsung but it got broken so am now using a different device. I downloaded the app again and tried to log in but it said that I already had an account set up in that name. I have gone o...

Joe

Community Legend

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
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Adobe Flash download

Hi there! I wanted to open my Spotify playlists on the app on my Chromebook. It always works perfectly. This evening I wanted to open the app again but instead I got an notification that I should download the Adobe Flash to use Spotify. Even though a...

Newbie

Hi there!   I wanted to open my Spotify playlists on the app on my Chromebook. It always works perfectly.   This evening I wanted to open the app again but instead I got an notification...

ErickRGuetta

Community Legend

390 Views

1 replies

0 likes

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  • 1 replies
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Playlist isnt working

I found a link to 5sos Ep but when i try to play on my laptop it won't work. I go on my laptop. I try to put the songs in a playlist on my phone but it won't work. I uninstalled it, put my account offline and still nothing is working. So if anyone ha...

Casual Listener

I found a link to 5sos Ep but when i try to play on my laptop it won't work. I go on my laptop. I try to put the songs in a playlist on my phone but it won't work. I uninstalled it, put my account of...

5sosfam2

Casual Listener

467 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify não carrega conteúdo salvo em Artistas e Álbuns

Meu Spotify não carrega meu conteúdo salvo, como artistas e Álbuns, nem salva offline. Já reinstalei o aplicativo, removi meu dispositivo dos dispositivos off-line no site e o problema persiste. Quando reinstala, ele volta a funcionar normalmente, de...

Casual Listener

Meu Spotify não carrega meu conteúdo salvo, como artistas e Álbuns, nem salva offline. Já reinstalei o aplicativo, removi meu dispositivo dos dispositivos off-line no site e o problema persiste. Quan...

569 Views

0 replies

0 likes

bug
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Solved!! Chromecast cannot launch from Android app

Hi all,Up until recently I could cast just fine from my OnePlus3, but recently the following happens: 1) I select the Chromecast device, just like before: 2) The Spotify load screen shows up on my TV as normal, but crashes after a while and goes back...

Music Fan

Hi all, Up until recently I could cast just fine from my OnePlus3, but recently the following happens:   1) I select the Chromecast device, just like before:   2) The Spotify load ...

mabullo

Casual Listener

1753 Views

9 replies

2 likes

  • 1753 Views
  • 9 replies
  • 2 likes

Daily Mix always the same

Hi all, Firstly, I would like to say that I absolutely love the new Daily Mix feature on Android! Unfortunately, every time that I leave the Daily Mix to maybe listen to another playlist, the next time I go to listen to the Daily Mix it starts playin...

Casual Listener

Hi all,   Firstly, I would like to say that I absolutely love the new Daily Mix feature on Android!   Unfortunately, every time that I leave the Daily Mix to maybe listen to another pla...

Joe

Community Legend

8826 Views

4 replies

7 likes

  • 8826 Views
  • 4 replies
  • 7 likes

Spotify 6.3.0.882 won't open xiaomi mi 5

Brief description of the issue:October 15 I realized that Spotify won't open, it crash when you try to open it.Steps to reproduce the issue:1. Open app2. Crash immediatelyFirst I did thisRebooting phone. Problem didn't changeUpdating Spotify or phone...

Casual Listener

Brief description of the issue: October 15 I realized that Spotify won't open, it crash when you try to open it. Steps to reproduce the issue: 1. Open app 2. Crash immediately First I did th...

Joe

Community Legend

1695 Views

2 replies

1 likes

6.3.0.882
Mi 5
spotify wont work
Xiaomi
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  • 2 replies
  • 1 likes

Song Not Available

So, I've got a couple songs that I put on my computer, and I followed the steps to get them to sync to my android device (Galaxy Note 4, running the latest versions) and whenever I try to play the songs, even though they are showing up in my playlist...

Casual Listener

So, I've got a couple songs that I put on my computer, and I followed the steps to get them to sync to my android device (Galaxy Note 4, running the latest versions) and whenever I try to play the so...

ThemisBro

Casual Listener

544 Views

3 replies

0 likes

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  • 3 replies
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Spotify won't play on my android phone

I'm not a premium member, but I've had Spotify on my phone since June. Recently my playlists will not play on my phone at all. I have tried logging in and out and have also uninstalled and reinstalled the app. Any help?

Casual Listener

I'm not a premium member, but I've had Spotify on my phone since June. Recently my playlists will not play on my phone at all. I have tried logging in and out and have also uninstalled and reinstalle...

xxavzxx

Casual Listener

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Solved!! All my songs are missing

Since the last update all my favourite songs are missing. Why?

Newbie

Since the last update all my favourite songs are missing. Why?

szywxws12

Casual Listener

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Solved!! App crash after start. xiaomi mi4i

When i click on the spotify icon the app starts into black screen. After a few seconds the app crashes i guess and i am back on the home screen of my phone. So I cant open and use the app. I already restared the phone and reinstalled the app still no...

Casual Listener

When i click on the spotify icon the app starts into black screen. After a few seconds the app crashes i guess and i am back on the home screen of my phone. So I cant open and use the app. I already ...

FH89

Casual Listener

1675 Views

3 replies

0 likes

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Superuser Contribution Shuffle play not working

I have a free account and every time I try to use the app with shuffle play it pops up that this is a premium feature only. I can't pick a song to play or shuffle play so there's very little keeping me from deleting the app and not using Spotify.

Casual Listener

I have a free account and every time I try to use the app with shuffle play it pops up that this is a premium feature only. I can't pick a song to play or shuffle play so there's very little keeping ...

Cherishmelody

Casual Listener

994 Views

8 replies

0 likes

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  • 8 replies
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Spotify stops when i use Google Chrome and when there is an ad with sound

Hi, I'm using spotify for Android 5.1.1 and when i use Google Chrome spotify often stops streaming because an ad with sound appears. How can I continue to listen to my music without these stops? Thank you very much.

Roadie

Hi, I'm using spotify for Android 5.1.1 and when i use Google Chrome spotify often stops streaming because an ad with sound appears. How can I continue to listen to my music without these stops? Than...

S3ndG

Roadie

1166 Views

2 replies

0 likes

  • 1166 Views
  • 2 replies
  • 0 likes