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Hello @Josejavierv. Thanks for posting in the Spotify Community!
A 10 hour roadtrip without music is like a 10 hour workday without coffee/tea/breakfast, so let's get your Spotify mobile app working! As @tomasrex suggested, logging out and in again may fix the issue, or a complete reinstall of the mobile app might do the trick.
Here's how to completely reinstall the Spotify Android mobile app:
Reinstall Spotify
Reinstalling gives the app a new lease of life; fixing many common issues you may be experiencing.
Note: Any offline playlists will need to be resynced once reinstalled.
Android
- From the Android home screen, tap Settings > Apps.
- Find Spotify in your list of apps, tap it. For older Android devices, navigate toSettings > Applications > Manage applications.
- Tap Clear Data. If you're using Android 6.0+, tap Storage > Clear Data.
- Tap Uninstall.
- Open Google Play then search for and install the Spotify Music app.
If this doesn't work for you, please let us know what Android device you have by copying and pasting the template below, replacing the sample info with your own. I can then rope in another Rock Star Community Member who is more knowledgeable with your particular issue.
Manufacturer & Model: Samsung Galaxy Note 3 (SM-N900W8)
Android Version: 4.4.2 KitKat
This information can be found in Settings > General > About on a Samsung device, but should be similar if you have another brand.
If reinstalling the Spotify mobile app does solve your issue, then please press the "Accept as Solution" button for this post, and enjoy one of my favorite roadtrip playlists below.
Hey @Josejavierv. Have you tried logging out and then back in again?
If that doesn't do the trick, maybe you can try to reinstall the app?
Hello @Josejavierv. Thanks for posting in the Spotify Community!
A 10 hour roadtrip without music is like a 10 hour workday without coffee/tea/breakfast, so let's get your Spotify mobile app working! As @tomasrex suggested, logging out and in again may fix the issue, or a complete reinstall of the mobile app might do the trick.
Here's how to completely reinstall the Spotify Android mobile app:
Reinstall Spotify
Reinstalling gives the app a new lease of life; fixing many common issues you may be experiencing.
Note: Any offline playlists will need to be resynced once reinstalled.
Android
- From the Android home screen, tap Settings > Apps.
- Find Spotify in your list of apps, tap it. For older Android devices, navigate toSettings > Applications > Manage applications.
- Tap Clear Data. If you're using Android 6.0+, tap Storage > Clear Data.
- Tap Uninstall.
- Open Google Play then search for and install the Spotify Music app.
If this doesn't work for you, please let us know what Android device you have by copying and pasting the template below, replacing the sample info with your own. I can then rope in another Rock Star Community Member who is more knowledgeable with your particular issue.
Manufacturer & Model: Samsung Galaxy Note 3 (SM-N900W8)
Android Version: 4.4.2 KitKat
This information can be found in Settings > General > About on a Samsung device, but should be similar if you have another brand.
If reinstalling the Spotify mobile app does solve your issue, then please press the "Accept as Solution" button for this post, and enjoy one of my favorite roadtrip playlists below.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…