Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387843 Views

545 replies

34 likes

Account
Free
  • 387843 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

  • 8044 Views
  • 0 replies
  • 7 likes

Superuser Contribution I keep recieving a download error message for maximum download limit

Can anyone help me.. this error message comes up however then it will download some songs then stop and the selected songs and albums will be in waiting to download. Is there anyway i can clear this error so i can download whatever and however many s...

Newbie

Can anyone help me.. this error message comes up however then it will download some songs then stop and the selected songs and albums will be in waiting to download. Is there anyway i can clear this ...

MaryS

Roadie

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Songs not playing keep saying no available

Not letting my play songs keep telling me the songs are not available what's the problem??

Newbie

Not letting my play songs keep telling me the songs are not available what's the problem??

Nico

Community Legend

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Offline Playlists disappering

all my playlists offline are disappearing, need to download again and again, I'm tired of this problem ... please help me (I HAVE PREMIUM ACCESS)

Casual Listener

all my playlists offline are disappearing, need to download again and again, I'm tired of this problem ... please help me   (I HAVE PREMIUM ACCESS)

farofaoz

Casual Listener

395 Views

2 replies

1 likes

  • 395 Views
  • 2 replies
  • 1 likes

Daily Mix doesn't update

Hello,I have Spotify Premium and saw 4 daily Mix options for me to choose a few weeks ago; now only one daily Mix is available and it has been the same song list the entire time. Does it need a refresh of some sort? It's a great feature and I want to...

Casual Listener

Hello, I have Spotify Premium and saw 4 daily Mix options for me to choose a few weeks ago; now only one daily Mix is available and it has been the same song list the entire time. Does it need a ref...

bgraybow

Casual Listener

2741 Views

2 replies

0 likes

  • 2741 Views
  • 2 replies
  • 0 likes

I cannot log into my account thru Android. Can anybody help me?

I just changed my password, went for premium version from my laptop and keep trying to log in on my smart phone but it fails again and again. Any ideas what is going on?

Newbie

I just changed my password, went for premium version from my laptop and keep trying to log in on my smart phone but it fails again and again. Any ideas what is going on?

Joe

Community Legend

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Moto E (2nd Generation) Offline Play Issues

Yo party people,I've had some sporadic issues with offline playback recently. As my data is mad limited and I usually use Spotify for long bike rides, this has been a huge hassle.It's happened with The Orb's "God's Own Mirrorball" and Bill Evans' "Dr...

Newbie

Yo party people, I've had some sporadic issues with offline playback recently. As my data is mad limited and I usually use Spotify for long bike rides, this has been a huge hassle. It's happene...

594 Views

0 replies

0 likes

Motorola Moto 2nd gen
play offline
  • 594 Views
  • 0 replies
  • 0 likes

[Android] GIANT!!!!!! Shuffle button and other interface issues

Greeting,It would be much easier to leave feedback if there were a button next to the GIANT SHUFFLEbutton. The logout menu choice could aslo be a lot easier to find. Speaking of shuffle. It looks like the requests to alter the interface by adjusting ...

Gig Goer

Greeting, It would be much easier to leave feedback if there were a button next to the   GIANT SHUFFLE button. The logout menu choice could aslo be a lot easier to find.   Speaking of...

258 Views

0 replies

0 likes

Android
  • 258 Views
  • 0 replies
  • 0 likes

Superuser Contribution Accidentaly removed the song informantion

I was outside Spotify and when I go out of the app I usually get this kinda song informasjon about which song I'm listening to so I can skip or stop the music. But I accidentaly removed that. And on settings on Spotify I can't find out what I did. Ho...

Casual Listener

I was outside Spotify and when I go out of the app I usually get this kinda song informasjon about which song I'm listening to so I can skip or stop the music. But I accidentaly removed that. And on ...

Anyk17

Spotify Star

547 Views

3 replies

0 likes

  • 547 Views
  • 3 replies
  • 0 likes

[Bug] Close Spotify, keeps playing music.

Safeware and HardwareAndroid 6.0.1 / LG-H830 StepsHave music playingClose Spotify What (sometimes) happens Music keeps playing and now Spotify is no longer in the notification bar or in the list of open apps. What I expect to happenSpotify exits and ...

Newbie

Safeware and Hardware Android 6.0.1 / LG-H830   Steps Have music playing Close Spotify   What (sometimes) happens     Music keeps playing and now Spotify is no longer in...

Russcampion

Casual Listener

2981 Views

3 replies

0 likes

  • 2981 Views
  • 3 replies
  • 0 likes

Sportify hapert na downloaden

Beste mede gebruikers, misschien kan iemand mij helpen?Ik download en sla de muziek op mijn samsung S7 en doe dit in de hoogste kwaliteit.Helaas hapert de muziek redelijk vaak. Ik zit nog geen 5 mtr. van de philips AEA2700 af en heb een goede wifi en...

Newbie

Beste mede gebruikers, misschien kan iemand mij helpen? Ik download en sla de muziek op mijn samsung S7 en doe dit in de hoogste kwaliteit. Helaas hapert de muziek redelijk vaak. Ik zit nog geen 5 ...

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
  • 0 likes

Bring back the old long press menu

Other than the redesign, the new menu sucks.1. I'll have to always scroll down to make the other options appear on screen.2. "Add to up next" hardly works3. Sometimes, "Add to a playlist" too

Regular

Other than the redesign, the new menu sucks. 1. I'll have to always scroll down to make the other options appear on screen. 2. "Add to up next" hardly works 3. Sometimes, "Add to a playlist" too

387 Views

0 replies

1 likes

  • 387 Views
  • 0 replies
  • 1 likes

Solved!! Changing SD memory card for a bigger one

If i change my SD memory card to buy a bigger one, for ej. Changing my 8gb memory for a 32gb one. How can I keep my songs downloaded? Or do I have to re-download them?

Newbie

If i change my SD memory card to buy a bigger one, for ej. Changing my 8gb memory for a 32gb one. How can I keep my songs downloaded? Or do I have to re-download them?

crematedman

Community Legend

1018 Views

1 replies

0 likes

  • 1018 Views
  • 1 replies
  • 0 likes

Spotify chewing through my data like a fat Mexican through tacos

So for some reason spotify undownloaded all of my music and decided to redownload it while I was riding around town on my bike. 2.5 gigabytes of mobile data went the way of the dodo in the space of an hour. I was able to get another gigabyte and I us...

Newbie

So for some reason spotify undownloaded all of my music and decided to redownload it while I was riding around town on my bike. 2.5 gigabytes of mobile data went the way of the dodo in the space of a...

crematedman

Community Legend

406 Views

1 replies

1 likes

  • 406 Views
  • 1 replies
  • 1 likes

Solved!! Storage in SD card bug

I've noticed what seems to be a bug. I chose to store all music in SD card so I could have more free intern memory.But Spotify has an issue: when you look at it in the app list, its intern memory usage considers the songs that are not even there. As ...

Newbie

I've noticed what seems to be a bug. I chose to store all music in SD card so I could have more free intern memory. But Spotify has an issue: when you look at it in the app list, its intern memory u...

Joe

Community Legend

652 Views

1 replies

0 likes

  • 652 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay não funciona!

Quando a música termina, o aplicativo não está jogando a música seguinte, a menos que desbloquear o meu telefone e ir para o aplicativo. Isso fez com que o aplicativo inutilizável para mim, porque meus dois usos principais para Spotify são para mante...

Newbie

Quando a música termina, o aplicativo não está jogando a música seguinte, a menos que desbloquear o meu telefone e ir para o aplicativo. Isso fez com que o aplicativo inutilizável para mim, porque me...

user-removed

Not applicable

4273 Views

1 replies

3 likes

  • 4273 Views
  • 1 replies
  • 3 likes

Superuser Contribution Já paguei 3 vezes e não ativa o Premium

Me ajudem, já coloquei meu cartão para pagar 3 vezes, cobrou 10 reais três vezes e não ativa minha conta Premium! O que eu faço? Nao acho nenhum contato direto com o Spotify

Newbie

Me ajudem, já coloquei meu cartão para pagar 3 vezes, cobrou 10 reais três vezes e não ativa minha conta Premium! O que eu faço? Nao acho nenhum contato direto com o Spotify

user-removed

Not applicable

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Slow download offline music

Dear users.I'm having very slow speed for downloading offline music.I wish to know why I'm getting this issue.Is the same speed on every wifi network I'm connected.I have a Samsung s7.Regards.

Newbie

Dear users. I'm having very slow speed for downloading offline music. I wish to know why I'm getting this issue. Is the same speed on every wifi network I'm connected. I have a Samsung s7...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

My spotify doesnt like Android TV

Hello I have just got an Android TV box and of course first thing was to put my spotify on there BUT if I add it to the actual box the app opens sideways ( see attachment). Also if I add it to Kodi then I only get 30 secs of any tune and then it swit...

Casual Listener

Hello I have just got an Android TV box and of course first thing was to put my spotify on there BUT if I add it to the actual box the app opens sideways ( see attachment). Also if I add it to K...

MichaelGK

Gig Goer

951 Views

3 replies

0 likes

  • 951 Views
  • 3 replies
  • 0 likes

Irrelevant tour dates

When I view an artist, the tour date shown (if one is shown at all) is not for my city ( I know these few bands are coming to my city, though).I have my settings as customized as the mobile app will allow me, so how do I receive relevant tour dates f...

Casual Listener

When I view an artist, the tour date shown (if one is shown at all) is not for my city ( I know these few bands are coming to my city, though). I have my settings as customized as the mobile app wil...

MichaelGK

Gig Goer

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution New Android Notification

The new notification widget looks kind of ugly, like a generic music player. At least it doesn't get the white transition as the older version, and now it does appear on the lockscreen whenever the app is playing music, so thanks for that

Regular

The new notification widget looks kind of ugly, like a generic music player. At least it doesn't get the white transition as the older version, and now it does appear on the lockscreen whenever the a...

user-removed

Not applicable

774 Views

1 replies

1 likes

  • 774 Views
  • 1 replies
  • 1 likes