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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375851 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

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Superuser Contribution Accidentaly removed the song informantion

I was outside Spotify and when I go out of the app I usually get this kinda song informasjon about which song I'm listening to so I can skip or stop the music. But I accidentaly removed that. And on settings on Spotify I can't find out what I did. Ho...

Casual Listener

I was outside Spotify and when I go out of the app I usually get this kinda song informasjon about which song I'm listening to so I can skip or stop the music. But I accidentaly removed that. And on ...

Anyk17

Spotify Star

522 Views

3 replies

0 likes

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[Bug] Close Spotify, keeps playing music.

Safeware and HardwareAndroid 6.0.1 / LG-H830 StepsHave music playingClose Spotify What (sometimes) happens Music keeps playing and now Spotify is no longer in the notification bar or in the list of open apps. What I expect to happenSpotify exits and ...

Newbie

Safeware and Hardware Android 6.0.1 / LG-H830   Steps Have music playing Close Spotify   What (sometimes) happens     Music keeps playing and now Spotify is no longer in...

Russcampion

Casual Listener

2956 Views

3 replies

0 likes

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Sportify hapert na downloaden

Beste mede gebruikers, misschien kan iemand mij helpen?Ik download en sla de muziek op mijn samsung S7 en doe dit in de hoogste kwaliteit.Helaas hapert de muziek redelijk vaak. Ik zit nog geen 5 mtr. van de philips AEA2700 af en heb een goede wifi en...

Newbie

Beste mede gebruikers, misschien kan iemand mij helpen? Ik download en sla de muziek op mijn samsung S7 en doe dit in de hoogste kwaliteit. Helaas hapert de muziek redelijk vaak. Ik zit nog geen 5 ...

519 Views

0 replies

0 likes

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Bring back the old long press menu

Other than the redesign, the new menu sucks.1. I'll have to always scroll down to make the other options appear on screen.2. "Add to up next" hardly works3. Sometimes, "Add to a playlist" too

Regular

Other than the redesign, the new menu sucks. 1. I'll have to always scroll down to make the other options appear on screen. 2. "Add to up next" hardly works 3. Sometimes, "Add to a playlist" too

380 Views

0 replies

1 likes

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Solved!! Changing SD memory card for a bigger one

If i change my SD memory card to buy a bigger one, for ej. Changing my 8gb memory for a 32gb one. How can I keep my songs downloaded? Or do I have to re-download them?

Newbie

If i change my SD memory card to buy a bigger one, for ej. Changing my 8gb memory for a 32gb one. How can I keep my songs downloaded? Or do I have to re-download them?

crematedman

Community Legend

1000 Views

1 replies

0 likes

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Spotify chewing through my data like a fat Mexican through tacos

So for some reason spotify undownloaded all of my music and decided to redownload it while I was riding around town on my bike. 2.5 gigabytes of mobile data went the way of the dodo in the space of an hour. I was able to get another gigabyte and I us...

Newbie

So for some reason spotify undownloaded all of my music and decided to redownload it while I was riding around town on my bike. 2.5 gigabytes of mobile data went the way of the dodo in the space of a...

crematedman

Community Legend

390 Views

1 replies

1 likes

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  • 1 likes

Solved!! Storage in SD card bug

I've noticed what seems to be a bug. I chose to store all music in SD card so I could have more free intern memory.But Spotify has an issue: when you look at it in the app list, its intern memory usage considers the songs that are not even there. As ...

Newbie

I've noticed what seems to be a bug. I chose to store all music in SD card so I could have more free intern memory. But Spotify has an issue: when you look at it in the app list, its intern memory u...

Joe

Community Legend

633 Views

1 replies

0 likes

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Superuser Contribution Autoplay não funciona!

Quando a música termina, o aplicativo não está jogando a música seguinte, a menos que desbloquear o meu telefone e ir para o aplicativo. Isso fez com que o aplicativo inutilizável para mim, porque meus dois usos principais para Spotify são para mante...

Newbie

Quando a música termina, o aplicativo não está jogando a música seguinte, a menos que desbloquear o meu telefone e ir para o aplicativo. Isso fez com que o aplicativo inutilizável para mim, porque me...

user-removed

Not applicable

4238 Views

1 replies

3 likes

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Superuser Contribution Já paguei 3 vezes e não ativa o Premium

Me ajudem, já coloquei meu cartão para pagar 3 vezes, cobrou 10 reais três vezes e não ativa minha conta Premium! O que eu faço? Nao acho nenhum contato direto com o Spotify

Newbie

Me ajudem, já coloquei meu cartão para pagar 3 vezes, cobrou 10 reais três vezes e não ativa minha conta Premium! O que eu faço? Nao acho nenhum contato direto com o Spotify

user-removed

Not applicable

318 Views

1 replies

0 likes

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Slow download offline music

Dear users.I'm having very slow speed for downloading offline music.I wish to know why I'm getting this issue.Is the same speed on every wifi network I'm connected.I have a Samsung s7.Regards.

Newbie

Dear users. I'm having very slow speed for downloading offline music. I wish to know why I'm getting this issue. Is the same speed on every wifi network I'm connected. I have a Samsung s7...

442 Views

0 replies

0 likes

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My spotify doesnt like Android TV

Hello I have just got an Android TV box and of course first thing was to put my spotify on there BUT if I add it to the actual box the app opens sideways ( see attachment). Also if I add it to Kodi then I only get 30 secs of any tune and then it swit...

Casual Listener

Hello I have just got an Android TV box and of course first thing was to put my spotify on there BUT if I add it to the actual box the app opens sideways ( see attachment). Also if I add it to K...

MichaelGK

Gig Goer

926 Views

3 replies

0 likes

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Irrelevant tour dates

When I view an artist, the tour date shown (if one is shown at all) is not for my city ( I know these few bands are coming to my city, though).I have my settings as customized as the mobile app will allow me, so how do I receive relevant tour dates f...

Casual Listener

When I view an artist, the tour date shown (if one is shown at all) is not for my city ( I know these few bands are coming to my city, though). I have my settings as customized as the mobile app wil...

MichaelGK

Gig Goer

301 Views

1 replies

0 likes

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Solved!!Superuser Contribution New Android Notification

The new notification widget looks kind of ugly, like a generic music player. At least it doesn't get the white transition as the older version, and now it does appear on the lockscreen whenever the app is playing music, so thanks for that

Regular

The new notification widget looks kind of ugly, like a generic music player. At least it doesn't get the white transition as the older version, and now it does appear on the lockscreen whenever the a...

user-removed

Not applicable

740 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Too many devices

Hi I just turned on spotify on my phone and had a message saying 'you can only download to 2 devices so we will delete your downloads from this device' which it has. But I only use spotify on my phone...help if you can??

Casual Listener

Hi I just turned on spotify on my phone and had a message saying 'you can only download to 2 devices so we will delete your downloads from this device' which it has. But I only use spotify on my phon...

Hubo

Community Legend

939 Views

3 replies

0 likes

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Solved!! Still no Daily Mix playlist!

After waiting for 3 weeks, the Daily Mix playlist still hasn't shown in my library. What to do? Premium (and intensive) user, latest app version.I am able to find the Daily Mix using the search function, which is something but not as it should be. Al...

Casual Listener

After waiting for 3 weeks, the Daily Mix playlist still hasn't shown in my library. What to do? Premium (and intensive) user, latest app version. I am able to find the Daily Mix using the search f...

Jansloterman

Casual Listener

626 Views

1 replies

0 likes

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Superuser Contribution Meu plano premium sumiu após limpar os dados do app

Pessoal, Eu costumo limpar os cachês dos meus apps para liberar espaço da memória já que meu android é "teco teco" rs e tive a infeliz ideia de limpar os dados do app do spotify.quando fui acessar o app e logar percebi que meu plano premium não estav...

Newbie

Pessoal,   Eu costumo limpar os cachês dos meus apps para liberar espaço da memória já que meu android é "teco teco" rs e tive a infeliz ideia de limpar os dados do app do spotify. quando fui...

user-removed

Not applicable

402 Views

1 replies

0 likes

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Solved!! android notifications and Spotify

Hi, I have Lenovo Vibe X3. Recently I updated my phone to Android 6.0.1. and using premium Spotify. My issue are all of the sound notifications that disrupt the music. Whenever I listen to the music and a message on whatsapp, viber , facebook, twitte...

Casual Listener

Hi,   I have Lenovo Vibe X3. Recently I updated my phone to Android 6.0.1.  and using premium Spotify.  My issue are all of the sound notifications that disrupt the music. Whenever I...

evo4g63t

Roadie

13799 Views

3 replies

0 likes

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Pagamento

Coloquei os dados do meu cartão para tornar minha conta Premium e nunca ia, sempre dava algum erro. Hoje consegui, finalmente, e chegou mensagens no meu celular do spotfy cobrando 10 reais por cada tentativa minha, 5 tentativas, e vou ter que pagar 5...

Newbie

Coloquei os dados do meu cartão para tornar minha conta Premium e nunca ia, sempre dava algum erro. Hoje consegui, finalmente, e chegou mensagens no meu celular do spotfy cobrando 10 reais por cada t...

239 Views

0 replies

0 likes

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Thanks for the silent video ads !

As a Spotify user, I really appreciate that when I play a video to receive 30 minutes of ad free music, there is no annoying audio for me to listen during that video advertisement. - just some blisful silence, followed by "Thanks for watching! ..." O...

Newbie

As a Spotify user, I really appreciate that when I play a video to receive 30 minutes of ad free music, there is no annoying audio for me to listen during that video advertisement. - just some b...

366 Views

0 replies

0 likes

  • 366 Views
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