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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202532 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202532 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547352 Views

78 replies

3 likes

  • 547352 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455200 Views

571 replies

38 likes

Account
Free
  • 455200 Views
  • 571 replies
  • 38 likes

Spotify connect resets every time the app is switched to?

This is an interesting problem that's just started occuring today.Every time I open the app on the phone, or simply swipe to unlock while it's in the foreground, Spotify connect drops from my receiver, and goes back to "devices available" with the so...

Music Fan

This is an interesting problem that's just started occuring today. Every time I open the app on the phone, or simply swipe to unlock while it's in the foreground, Spotify connect drops from my rec...

doctordyna

Music Fan

799 Views

4 replies

0 likes

  • 799 Views
  • 4 replies
  • 0 likes

Playing on laudspeaker after unplugging headfones

Last few weeks I'm facing a new problem on my Nexus 5x. After unplugging headfones the music continues to Play over laudspeaker instead of resume. Bitte not always.

Casual Listener

Last few weeks I'm facing a new problem on my Nexus 5x. After unplugging headfones the music continues to Play over laudspeaker instead of resume. Bitte not always.

Joe

Community Legend

540 Views

3 replies

0 likes

bug
  • 540 Views
  • 3 replies
  • 0 likes

Superuser Contribution Google cast in Android app stopped working

From one day to another the app won't cast to my chrome cast anymore. When I cast from the general cast app, it works. But when I go to Spotify > Devices Available > Chromecast name, it goes to "Connecting.." and then just returns.

Music Fan

From one day to another the app won't cast to my chrome cast anymore.   When I cast from the general cast app, it works. But when I go to Spotify > Devices Available > Chromecast name, i...

rpbaptist

Music Fan

813 Views

3 replies

1 likes

  • 813 Views
  • 3 replies
  • 1 likes

Spotify keeps closing when entering "fullscreen" view...

I've got the latest version of Spotify (to be exact 6.3.0.882) on my phone (Xiaomi Note 3 Pro running Android 5.1).If tap on the bar on the bottom of the app, the one that show what is currently playing Spotify crashes immiediately and exists. From t...

Newbie

I've got the latest version of Spotify (to be exact 6.3.0.882) on my phone (Xiaomi Note 3 Pro running Android 5.1). If tap on the bar on the bottom of the app, the one that show what is currently pl...

808 Views

0 replies

0 likes

  • 808 Views
  • 0 replies
  • 0 likes

Lock Screen back and forward doesn't function

Hey. In the lock screen mode back and forward buttons doesn't do anything. Pause functions as usual. To move between the tracks, have to go to app and push buttons there. Started after the last update for me. Also the exit button in the lock screen m...

Casual Listener

Hey. In the lock screen mode back and forward buttons doesn't do anything. Pause functions as usual. To move between the tracks, have to go to app and push buttons there. Started after the last updat...

11154442406

Casual Listener

1420 Views

5 replies

1 likes

  • 1420 Views
  • 5 replies
  • 1 likes

Solved!! Can't play some songs in downloaded playlist

Hey,recently I downloaded a few playlists to my android phone, got offline to listen to them but some songs won't play or stop playing at a particular point no matter how often I restart them. I even tried do delete other playlists because I thought ...

Casual Listener

Hey, recently I downloaded a few playlists to my android phone, got offline to listen to them but some songs won't play or stop playing at a particular point no matter how often I restart them. I ev...

Rochelle_Suo

Casual Listener

975 Views

3 replies

0 likes

  • 975 Views
  • 3 replies
  • 0 likes

Solved!! Exclusive the forever edition

I was wondering why exclusive the forever edition by Chris brown is not on spotify. is it because of a certain license transfer?

Casual Listener

I was wondering why exclusive the forever edition by Chris brown is not on spotify. is it because of a certain license transfer?

kirashi

Community Legend

7005 Views

3 replies

1 likes

  • 7005 Views
  • 3 replies
  • 1 likes

Solved!! Samsung Galaxy S7 Problems

I recently upgraded to a Samsung Galaxy S7 and for a while was using Spotify Premium without any troubles. However of late a few annoying troubles have started.- the Home screen widget does not work anymore.- the Lock screen widget no longer appears ...

Casual Listener

I recently upgraded to a Samsung Galaxy S7 and for a while was using Spotify Premium without any troubles. However of late a few annoying troubles have started. - the Home screen widget does not w...

NikhilSN

Casual Listener

1395 Views

2 replies

0 likes

  • 1395 Views
  • 2 replies
  • 0 likes

Entire account wiped!

Everything is gone! All my music and playlists have disappeared after the app uninstalled itself, then after reinstalling, closed itself out and said I had no more storage, which is a lie.

Visitor

Everything is gone! All my music and playlists have disappeared after the app uninstalled itself, then after reinstalling, closed itself out and said I had no more storage, which is a lie.

Joe

Community Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Solved!! Can't Download Local Files Music

I just can't donwload Local Files on my cellphone. I get stuck on this message "Waiting to download" but the music never gets downloaded and I dont know why. Can anyone help me please?Obs: There's an image as attachment.

Casual Listener

I just can't donwload Local Files on my cellphone. I get stuck on this  message "Waiting to download" but the music never gets downloaded and I dont know why. Can anyone help me please? Obs: Th...

kirashi

Community Legend

17697 Views

4 replies

0 likes

  • 17697 Views
  • 4 replies
  • 0 likes

i cant see spotify controls in notification bar & block screen

Im premium since several months ago.With the new upload in my phone (samsung s4) i cant see the spotify controls in notification bar and block screen.Now im thinking leave Spotify cause of this mistake.¿Can i get any help about how to get those contr...

Newbie

Im premium since several months ago. With the new upload in my phone (samsung s4) i cant see the spotify controls in notification bar and block screen. Now im thinking leave Spotify cause of this m...

Joe

Community Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Android 7 no lockscreen control

Hey there, so I installed spotify on my android 7 phone (stock) and I have no possibility to control (play/pause, next etc.) in my lockscreen. Even in the drop down menu is no spotify interface. So I have to unlock my phone and open the app to pause/...

Visitor

Hey there,   so I installed spotify on my android 7 phone  (stock) and I have no possibility to control (play/pause, next etc.) in my lockscreen.  Even in the drop down menu is no sp...

Joe

Community Legend

1055 Views

1 replies

0 likes

  • 1055 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local de armazenamento.

Em meu dispositivo não está aparecendo a opção "Armazenamento" quando vou em configurar. Já tentei reinstalar mas o problema persiste... o que devo fazer?

Newbie

Em meu dispositivo não está aparecendo a opção "Armazenamento" quando vou em configurar. Já tentei reinstalar mas o problema persiste... o que devo fazer?

Anyk17

Spotify Star

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify gift card 3 monate

Ich habe eine spotify premium Karte für drei Monate gekauft und eingelöst am Anfang hat es funktioniert. Seit heute kann ich meine erstellte playlist und Songs nicht mehr anspielen (nur noch shuffle), die einstellungen kann ich verändern. Spotify zei...

Newbie

Ich habe eine spotify premium Karte für drei Monate gekauft und eingelöst am Anfang hat es funktioniert. Seit heute kann ich meine erstellte playlist und Songs nicht mehr anspielen (nur noch shuffle)...

Anyk17

Spotify Star

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

App crashes in specific functions

In spotify, when i enter "related artists" or "messages", it closes/crashes approximatly two thirds of the time. This only happens on my yoga tablet 2-1050F. No matter what subscription i login through, premium or free, dont matter, it just closes wh...

Newbie

In spotify, when i enter "related artists" or "messages", it closes/crashes approximatly two thirds of the time.  This only happens on my yoga tablet 2-1050F. No matter what subscription i &nbs...

Miikka123

Newbie

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Cannot access synced albums/playlist when offline

Hi, When my phone is offline, I can't access any of my synced albums or playlist. This is a real blocker and I hope you can help me. To be precise I can access the list of albums (and the list of playlists) and when I choose one, the album/playlist v...

Visitor

Hi,   When my phone is offline, I can't access any of my synced albums or playlist. This is a real blocker and I hope you can help me.   To be precise I can access the list of albums (a...

user-removed

Not applicable

486 Views

1 replies

0 likes

Android
Offline Access
  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify app crashes when i try to log in on android phone

My spotify app crashes immediately when i try log in on android phone! i have allready tried to re-install atleast 10 times, it didn`t work. Then i tried to log in with my girlfriend`s account, and it worked, then i logged out and logged in with my o...

Newbie

My spotify app crashes immediately when i try log in on android phone! i have allready tried to re-install atleast 10 times, it didn`t work. Then i tried to log in with my girlfriend`s account, and i...

Anyk17

Spotify Star

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify notification bar and lock screen controls don't skip songs

The lock screen and notification bar controls are there, but they don't work, I've tried skipping songs and it just doesn't do anything.

Newbie

The lock screen and notification bar controls are there, but they don't work, I've tried skipping songs and it just doesn't do anything.

Anyk17

Spotify Star

555 Views

1 replies

3 likes

  • 555 Views
  • 1 replies
  • 3 likes