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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47488 Views
  • 66 replies
  • 25 likes
  • 47488 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880215 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880215 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26890 Views
  • 4 replies
  • 0 likes
  • 26890 Views
  • 4 replies
  • 0 likes

Won't play any tracks

Randomly around midnight last night I was listening to some music and all the sudden it paused and I kept pressing play and it would play for half a second and pause again, it's still doing it 10 hours later, even on my saved for offline albums. Any ...

  • Newbie
  • Randomly around midnight last night I was listening to some music and all the sudden it paused and I kept pressing play and it would play for half a second and pause again, it's still doing it 10 hou...
  • Joe
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Force closing

I have updated my Spotify, earlier (10/02/16). It works fine at first, but then when I went offline (turned off both Wi-Fi and data) app itself force closes. I need help.

  • Newbie
  • I have updated my Spotify, earlier (10/02/16). It works fine at first, but then when I went offline (turned off both Wi-Fi and data) app itself force closes. I need help.
  • Joe
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Configuration is not possible, only because I use another device

I don't understand, why I can't change configurations like Corssfading, gapless, Normalize Volume, Devide broadcast Status, Private Session, Streaming Qualitiy, Download Quality, Download using cellular, Equilizer. Only because I use another device. ...

  • Roadie
  • I don't understand, why I can't change configurations like Corssfading, gapless, Normalize Volume, Devide broadcast Status, Private Session, Streaming Qualitiy, Download Quality, Download using cellu...
  • Kalmora
  • Roadie
  • 480 Views
  • 4 replies
  • 0 likes
  • 480 Views
  • 4 replies
  • 0 likes

Que pasa

Spotify desde hace 3 no me deja escuchar m música a menos que este conectado a una red wifi, de lo contrario la abro y se cierra al instante ayudaa

  • Newbie
  • Spotify desde hace 3 no me deja escuchar m música a menos que este conectado a una red wifi, de lo contrario la abro y se cierra al instante ayudaa
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Delete all!

Hi Guys hope you can help me.How can I delete all the songs from my Library? I can only do it one by one, is there any faster way to do it? Please help.

  • Visitor
  • Hi Guys hope you can help me. How can I delete all the songs from my Library? I can only do it one by one, is there any faster way to do it? Please help.
  • user-removed
  • Not applicable
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

After update all playlists and saved songs are gone

Hey Guys, I updated spotify and after that all my songs and playlists were gone. There are not showing up anymore. The strange thing was in my mixtapes there were still there, but I coud not play them: The message: Song is not available was shown.And...

  • Newbie
  • Hey Guys,   I updated spotify and after that all my songs and playlists were gone. There are not showing up anymore. The strange thing was in my mixtapes there were still there, but I coud not...
  • AngeloTan
  • Music Fan
  • 601 Views
  • 2 replies
  • 0 likes
  • 601 Views
  • 2 replies
  • 0 likes

Playback lag

When I press play it highlights the song like I have chosen it which is great. However after this nothing happens. The song will not start or play, regardless of how many times I press the song to choose it. The problem does not end here, the song to...

  • Newbie
  • When I press play it highlights the song like I have chosen it which is great. However after this nothing happens. The song will not start or play, regardless of how many times I press the song to ch...
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Unable to control spotify music on Fitbit

I have a LG L2 phone, and information of the tracks from Spotify isn't showing on my fitbit Blaze. I've tried using the LG music app and that works, so it's a problem with the andriod spotify app not supporting AVRCP which is required to control musi...

  • Newbie
  • I have a LG L2 phone, and information of the tracks from Spotify isn't showing on my fitbit Blaze. I've tried using the LG music app and that works, so it's a problem with the andriod spotify app not...
  • Joe
  • Community Legend
  • 1669 Views
  • 1 replies
  • 1 likes
  • 1669 Views
  • 1 replies
  • 1 likes

Repeating Songs

I've noticed my songs repeat everytime I open up spotify to listen to music. It'll play the same songs, over and over. Well, between opening and closing spotify. This isn't an issue, it's a complaint. These songs get annoying. I never hear any of my ...

  • Casual Listener
  • I've noticed my songs repeat everytime I open up spotify to listen to music. It'll play the same songs, over and over. Well, between opening and closing spotify. This isn't an issue, it's a complaint...
  • svsu
  • Casual Listener
  • 1635 Views
  • 3 replies
  • 0 likes
  • 1635 Views
  • 3 replies
  • 0 likes

No me aparecen todos los albunes

Que tal. A ver si pueden ayudarme. Resulta que no me salen todos los albunes de un artista en su seccion de albunes pero si me sale si lo busco manualmente. Por ejemplo si busco el artista marilyn manson y le doy en ber todos sus albunes no ne sale e...

  • Newbie
  • Que tal. A ver si pueden ayudarme. Resulta que no me salen todos los albunes de un artista en su seccion de albunes pero si me sale si lo busco manualmente. Por ejemplo si busco el artista marilyn ma...
  • 2920 Views
  • 0 replies
  • 5 likes
  • 2920 Views
  • 0 replies
  • 5 likes

Spotify crashes everytime

Hey,Everytime i open spotify, the app crashes after like 5 seconds. I don't know what to do

  • Newbie
  • Hey, Everytime i open spotify, the app crashes after like 5 seconds. I don't know what to do
  • user-removed
  • Not applicable
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Solved!! Bug : Listening to music has become impossible [SOLVED]

Hi everyone !The last time I was listening to music on my phone, which runs on Android, I had to pause the music. The problem is that I paused an ad and when I wanted to play the ad, so that I could listen to music afterwards since I'm not a premium ...

  • Newbie
  • Hi everyone ! The last time I was listening to music on my phone, which runs on Android, I had to pause the music. The problem is that I paused an ad and when I wanted to play the ad, so that I coul...
  • Poulsen11
  • Newbie
  • 385 Views
  • 1 replies
  • 0 likes
  • Android
    bug
  • 385 Views
  • 1 replies
  • 0 likes

offline

I can use spotify just via WLAN and I want to search and listen songs with my mobile internet again! It always says there is no internet connection but it is and the offline modus isn't active. Can anyone help me please?

  • Newbie
  • I can use spotify just via WLAN and I want to search and listen songs with my mobile internet again! It always says there is no internet connection but it is and the offline modus isn't active. Can a...
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

Telefon Arka Plan Sorunu

MerhabaLG G2 de Spotify kullanırken tuş kilidindeyken telefonun arka planı çalan müziğin albüm kapağı oluyordu ve bu çok güzel duruyordu. Şimdi Samsung Galaxy S7 Edge kullanıyorum ve bunda olmuyor. Nasıl düzelteceğimi bulamadım. Var mı çözümü bilen?

  • Newbie
  • Merhaba LG G2 de Spotify kullanırken tuş kilidindeyken telefonun arka planı çalan müziğin albüm kapağı oluyordu ve bu çok güzel duruyordu. Şimdi Samsung Galaxy S7 Edge kullanıyorum ve bunda olmuyor....
  • 1436 Views
  • 0 replies
  • 4 likes
  • 1436 Views
  • 0 replies
  • 4 likes

Android spotify free cant play music AT ALL

Why is it that I can't play music on my phone? Everything is greyed out

  • Casual Listener
  • Why is it that I can't play music on my phone? Everything is greyed out
  • Joe
  • Community Legend
  • 297 Views
  • 3 replies
  • 0 likes
  • 297 Views
  • 3 replies
  • 0 likes

Internet radio

I use the Android app and when I try to play Spotify radio it always seems to play mostly songs from my library and continuously repeats most the same songs only time I can get it to play something different is to clear out the cache but even then it...

  • Casual Listener
  • I use the Android app and when I try to play Spotify radio it always seems to play mostly songs from my library and continuously repeats most the same songs only time I can get it to play something d...
  • Joe
  • Community Legend
  • 329 Views
  • 3 replies
  • 0 likes
  • 329 Views
  • 3 replies
  • 0 likes

Bad Download

So it won't dowload the songs full and it's really agitating when your connection is nowhere to be found and when just startes the nice apart and it stop...whole album is one song have 2 mins, the other 4 the next 6 the other one is full...utf... And...

  • Casual Listener
  • So it won't dowload the songs full and it's really agitating when your connection is nowhere to be found and when just startes the nice apart and it stop...whole album is one song have 2 mins, the ot...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Possible Bug: Daily Mix - Heart from Notification

Hi I'm using Spotify 6.2.0.1028 armV7 on my device. I'm having the following problem with the new Daily Mix feature.You can heart songs you listen to and they automatically go to your collection. Almost the same as touching the "Plus" button. Now I f...

  • Casual Listener
  • Hi   I'm using Spotify 6.2.0.1028 armV7 on my device. I'm having the following problem with the new Daily Mix feature. You can heart songs you listen to and they automatically go to your coll...
  • Dreami
  • Casual Listener
  • 524 Views
  • 2 replies
  • 0 likes
  • bug
  • 524 Views
  • 2 replies
  • 0 likes

Voice commands play Artist not Songs / stopped working

Voice commands play Artist not Songs / stopped working Voice commands will play an artist just not launch any song even in libraryAndroidReinstalled appslinks that also connect to a particular song no longer work.

  • Newbie
  • Voice commands play Artist not Songs / stopped working   Voice commands will play an artist just not launch any song even in library Android Reinstalled apps links that also connect to a pa...
  • FRN
  • Newbie
  • 315 Views
  • 1 replies
  • 2 likes
  • 315 Views
  • 1 replies
  • 2 likes

Google cast not working anymore

Spotify doesn't work anymore with my google cast. Any known issue?

  • Casual Listener
  • Spotify doesn't work anymore with my google cast. Any known issue?
  • davidjardon-ar
  • Casual Listener
  • 368 Views
  • 2 replies
  • 0 likes
  • 368 Views
  • 2 replies
  • 0 likes