Announcements

I can't install spotify in my device

I can't install spotify in my device

edias

Hi All,

I am facing problem to install spotify in my device, and I need your help. In order to install the app it gives the following information:

"This app is incompatible with your device"

I am using: 

Huawei P7-L10 (androind 5.1.1)

My google wallet is set to Portugal address (that belongs to my credit card)

 

Tank you

 

Reply
1 Reply

Sophia

Hey @edias

 

Thanks for reaching out to the Spotify Community. We'd like to help. 

 

Just to confirm, is your Android routed? Also, can you send us a screenshot of the error message you're getting? We'll check and see what we can suggest. 

 

Let us know if you have any other questions. We'll be here for you. 

 

Sophia, 

 

Suggested posts

Env: prod