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I can't install spotify in my device

I can't install spotify in my device

Hi All,

I am facing problem to install spotify in my device, and I need your help. In order to install the app it gives the following information:

"This app is incompatible with your device"

I am using: 

Huawei P7-L10 (androind 5.1.1)

My google wallet is set to Portugal address (that belongs to my credit card)


Tank you


1 Reply

Hey @edias


Thanks for reaching out to the Spotify Community. We'd like to help. 


Just to confirm, is your Android routed? Also, can you send us a screenshot of the error message you're getting? We'll check and see what we can suggest. 


Let us know if you have any other questions. We'll be here for you. 




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