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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 843106 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 843106 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14389 Views
  • 1 replies
  • 0 likes
  • 14389 Views
  • 1 replies
  • 0 likes

Shuffle problems in tablet Android

Hi I have Spotify in a tablet with kitkat android. Today I open the app. Well the app only let me play Songs in shuffle mode when in a tablet you can play any song any moment. I tried install and desinstall twice but nothing. The problem is continue ...

  • Newbie
  • Hi I have Spotify in a tablet with kitkat android.  Today I open the app.  Well the app only let me play Songs in shuffle mode when in a tablet you can play any song any moment.  I t...
  • Daniel
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Downloaded songs not showing up on "my songs"

So I've downloaded all my playlists. But when I click "my library" and go to "songs" it only lists like 5 songs. If I want to listen to anything else i have to go pick a playlist of mine that is on. I want to just shuffle all the songs I have at one ...

  • Casual Listener
  • So I've downloaded all my playlists. But when I click "my library" and go to "songs" it only lists like 5 songs. If I want to listen to anything else i have to go pick a playlist of mine that is on. ...
  • Mari71
  • Newbie
  • 8666 Views
  • 4 replies
  • 1 likes
  • 8666 Views
  • 4 replies
  • 1 likes

Solved!! Vodaphone charges

Being charged by vodaphone 11.99 a monthNot on premiumTried all spotify solutionsNo luckWho's issue to fix?

  • Newbie
  • Being charged by vodaphone 11.99 a month Not on premium Tried all spotify solutions No luck Who's issue to fix?
  • user-removed
  • Not applicable
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

unable to log in

I have changed my password twice but I keep being the message that the password is wrong. I have this problem on my android as well as desktop. I even tried to create a new account, but that doesn't go thru. I get a message saying "form expired, relo...

  • Newbie
  • I have changed my password twice but I keep being the message that the password is wrong. I have this problem on my android as well as desktop. I even tried to create a new account, but that doesn't ...
  • user-removed
  • Not applicable
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Solved!! Songs stop immediately on Kindle Fire HD 6

Installed Spotify on my Kindle Fire HD 6 (4th Gen); latest update of Spotify and running Fire OS 5.1.2 Wireless connection is stable and working. Spotify opens but every song plays for less than a half second and stops. Keep pressing play it plays th...

  • Casual Listener
  • Installed Spotify on my Kindle Fire HD 6 (4th Gen); latest update of Spotify and running Fire OS 5.1.2   Wireless connection is stable and working.   Spotify opens but every song plays ...
  • jeremymullen
  • Casual Listener
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Offline storage downloads but is ultimately not saved into my memory

Hi, I'm a new user of Spotify premium since a week and I installed the application on my desktop computer and Android phone.I'd love to use the offline streaming possibility on my phone, when I'm for example on the train, because I can't always strea...

  • Casual Listener
  • Hi,   I'm a new user of Spotify premium since a week and I installed the application on my desktop computer and Android phone. I'd love to use the offline streaming possibility on my phone, w...
  • LowieB
  • Casual Listener
  • 223 Views
  • 3 replies
  • 0 likes
  • 223 Views
  • 3 replies
  • 0 likes

spotify crashes after one song

Verizon HTC One M8 Android 4.4.4Spotify crashes after I open it, select a playlist ,shuffle play , and after the first song it just crashes, every time. I have tried reinstalling from play store which did nothing.

  • Casual Listener
  • Verizon HTC One M8 Android 4.4.4 Spotify crashes after I open it, select a playlist ,shuffle play , and after the first song it just crashes, every time. I have tried reinstalling from play store wh...
  • Daniel
  • Community Legend
  • 1295 Views
  • 3 replies
  • 0 likes
  • 1295 Views
  • 3 replies
  • 0 likes

Solved!! Suggested songs

Hey you guys, I do not have premium nor do I want to upgrade. Is there any way for me to not listen to the suggested songs? I'm using all my skips to just get back to my Playlist. Thanks in advance!

  • Newbie
  • Hey you guys, I do not have premium nor do I want to upgrade. Is there any way for me to not listen to the suggested songs? I'm using all my skips to just get back to my Playlist. Thanks in advance!
  • MrPhatsoul
  • Roadie
  • 281 Views
  • 2 replies
  • 0 likes
  • 281 Views
  • 2 replies
  • 0 likes

Song is unavailable even with premium

I've had premium forever and never had a problem. I recently got an update for android as well as spotify and now all my offline downloaded music no longer has a green arrow and whenever I try to even shuffle through ANY playlists, it tells me the SO...

  • Casual Listener
  • I've had premium forever and never had a problem. I recently got an update for android as well as spotify and now all my offline downloaded music no longer has a green arrow and whenever I try to eve...
  • Truthvilla
  • Casual Listener
  • 449 Views
  • 2 replies
  • 0 likes
  • Song not avilable
    Update
  • 449 Views
  • 2 replies
  • 0 likes

Android APP

i´M LISTENING TO MY MUSIC AND SUDDENLY IT TURNS OFF!! WHAT´S THE PROBLEM?? i HAVE A FAMILY ACCOUNT. THANKS!

  • Newbie
  • i´M LISTENING TO MY MUSIC AND SUDDENLY IT TURNS OFF!!  WHAT´S THE PROBLEM??  i HAVE A FAMILY ACCOUNT.  THANKS! 
  • Daniel
  • Community Legend
  • 171 Views
  • 2 replies
  • 0 likes
  • 171 Views
  • 2 replies
  • 0 likes

HOW DO WE CHANGE TO PLAYLIST ORDER

HOW DO WE CHANGE TO PLAYLIST ORDER? For example. I want toove song 8 to song 1 ?

  • Regular
  • HOW DO WE CHANGE TO PLAYLIST ORDER? For example. I want toove song 8 to song 1 ?
  • Daniel
  • Community Legend
  • 401 Views
  • 5 replies
  • 0 likes
  • 401 Views
  • 5 replies
  • 0 likes

HELP! Frustrated! Synced songs wont play?!

Hi all. I have been searching for a solution for this problem for days. Recently, seemingly for no reason, my Spotify has stopped playing synced music. When I mark a playlist available for offline, it goes through the downloading process, the green s...

  • Newbie
  • Hi all.  I have been searching for a solution for this problem for days.  Recently, seemingly for no reason, my Spotify has stopped playing synced music.  When I mark a playlist availa...
  • Daniel
  • Community Legend
  • 383 Views
  • 3 replies
  • 2 likes
  • 383 Views
  • 3 replies
  • 2 likes

Background running

Draining battery due to background continually running.

  • Casual Listener
  • Draining battery due to background continually running.
  • Daniel
  • Community Legend
  • 426 Views
  • 4 replies
  • 0 likes
  • 426 Views
  • 4 replies
  • 0 likes

No Storage Area Found

I have been having the infamous message "No Storage Area Found" for a long time now. I have tried uninstalling and re installing the app, clearing the caches, clearing data, closing background moving it from phone to SD card and viseversa, and nothin...

  • Newbie
  • I have been having the infamous message "No Storage Area Found" for a long time now. I have tried uninstalling and re installing the app, clearing the caches, clearing data, closing background moving...
  • Daniel
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Spotify closes itself after opening a playlist

I saved a playlist with local files from my computer on the app, on Android. When I try to open it, it shuts itself down just the next few seconds.I don't know what to do. I uninstalled the app, I deleted all data and reinstalled the app, stored data...

  • Newbie
  • I saved a playlist with local files from my computer on the app, on Android. When I try to open it, it shuts itself down just the next few seconds. I don't know what to do. I uninstalled the app, ...
  • Daniel
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Solved!! Stops playing randomly and comes back as soon as I open the app

I did an update on my Galaxy Note 5 from Tmobile. Since then spotify in not working properly. I start the radio, it plays 1 or 2 songs and it just stops randomly, but as soon as I open my phone and go on the spotify screen where the song is shown, it...

  • Newbie
  • I did an update on my Galaxy Note 5 from Tmobile. Since then spotify in not working properly. I start the radio, it plays 1 or 2 songs and it just stops randomly, but as soon as I open my phone and g...
  • Daniel
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Solved!! Cannot sort play list on Android mobile

Please add function to sort play list on Android mobile device.

  • Regular
  • Please add function to sort play list on Android mobile device.
  • chutspack40
  • Newbie
  • 262 Views
  • 3 replies
  • 0 likes
  • 262 Views
  • 3 replies
  • 0 likes

Can't sign in

I signed up on Facebook. I have a premium account. now I was logged out and can not log in anymore. there is a message that my password is invalid. what I can do? Thanks for helping

  • Newbie
  • I signed up on Facebook. I have a premium account. now I was logged out and can not log in anymore. there is a message that my password is invalid. what I can do? Thanks for helping 🙂
  • user-removed
  • Not applicable
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes