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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

7 likes

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Superuser Contribution All playlist needs re downloaded when phone restarts

Everytime my phone restarts all my playlist music has to re downloaded and i keep all of my music on my sd card which i have plenty of room on the sd card. I have turn all the power saving options off with Spotify and everything else on my device. I ...

Newbie

Everytime my phone restarts all my playlist music has to re downloaded and i keep all of my music on my sd card which i have plenty of room on the sd card. I have turn all the power saving options of...

Anyk17

Spotify Star

227 Views

1 replies

0 likes

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I CAN'T DOWNLOAD MY PLAYLISTS!!!

I tried to download my playlists (29 songs but different playlists.) but it doesn't work. I tried to use data to download (offline). How do I fix this?! I tried to go online and download, but it doesn't work as well. Help!!!

Visitor

I tried to download my playlists (29 songs but different playlists.) but it doesn't work. I tried to use data to download (offline). How do I fix this?! I tried to go online and download, but it does...

Joe

Community Legend

247 Views

1 replies

0 likes

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  • 0 likes

Offline mode does not work

Even though I have downloaded songs and they are marked as downloaded, when I try to play them when I'm offline, they don't start until I connect to internet. I can connect only for a second and they will play, but I NEED to be connected.How can I fi...

Casual Listener

Even though I have downloaded songs and they are marked as downloaded, when I try to play them when I'm offline, they don't start until I connect to internet. I can connect only for a second and they...

arnstein

Casual Listener

331 Views

2 replies

0 likes

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Ford Applink will not allow unlimited skips with premium account

I have a spotify premium account however when Sync 3 Applink takes over my phone and I use the controls on either the steering wheel or dash touch screen in my Fiesta, I get an error message saying I need a premium account for unlimited skips if I sk...

Newbie

I have a spotify premium account however when Sync 3 Applink takes over my phone and I use the controls on either the steering wheel or dash touch screen in my Fiesta, I get an error message saying I...

Bencjusz

Newbie

258 Views

1 replies

0 likes

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  • 1 replies
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Can't set my Bluetooth speaker to play spotify as alarm

Hello,I'm having trouble to set my bluetooth speaker JBL Horizon to play my spotify playlist connected via bluetooth with my LG G4 mobile as a alarm.When I set the alarm to play 1 or 2 hours later it works fine. The problem is when I set the alarm at...

Casual Listener

Hello, I'm having trouble to set my bluetooth speaker JBL Horizon to play my spotify playlist connected via bluetooth with my LG G4 mobile as a alarm. When I set the alarm to play 1 or&nb...

robertoChitte

Casual Listener

4383 Views

6 replies

1 likes

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Solved!!Superuser Contribution Local Files not synching with my phone

Hello, for some days my phone deleted all my downloaded playlists, which are local files on my pc. So i wanted to download the again and now i am not able to do this. He only says the song is not available, and he is not downloading anything. Only th...

Casual Listener

Hello,   for some days my phone deleted all my downloaded playlists, which are local files on my pc. So i wanted to download the again and now i am not able to do this. He only says the song i...

Xenomorph-Alpha

Casual Listener

624 Views

2 replies

0 likes

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some titles are not available in the offline mode

Hi,Since I've bought spotify premium I have a problem with the offline mode on my mobile device (Sony Z3). If I download a playlist and use the offline mode, a few days later some titles aren't available offline anymore. So I have to disable the offl...

Casual Listener

Hi, Since I've bought spotify premium I have a problem with the offline mode on my mobile device (Sony Z3). If I download a playlist and use the offline mode, a few days later some titles aren't ava...

fiete123

Casual Listener

322 Views

2 replies

0 likes

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Shuffle Playlist plays 1 song and pauses

Phone: Samsung Note 4 (SM-N910F)Android Version: 6.0.1 Spotify Account Type: Free (Shuffle Play) (previously Premium)Spotify Version: 6.2.0.1028 armV7 No SD Card installed on device.Using strong WiFi connection Issue 1: When using Shuffle Play on any...

Casual Listener

Phone: Samsung Note 4 (SM-N910F) Android Version: 6.0.1   Spotify Account Type: Free (Shuffle Play) (previously Premium) Spotify Version: 6.2.0.1028 armV7   No SD Card installed ...

lancetaylor1988

Casual Listener

910 Views

2 replies

1 likes

Android
note 4
Samsung
Shuffle play
stops
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Solved!! corrupted tracks

Band: Rumpelstiltskin GrinderAlbum: living for death destroying the restI only listened to that album, several songs start playing static at certain points and progressively gets worse until it's only static.I had this same problem on Google music ab...

Casual Listener

Band: Rumpelstiltskin Grinder Album: living for death destroying the rest I only listened to that album, several songs start playing static at certain points and progressively gets worse until it's...

Joe

Community Legend

641 Views

3 replies

0 likes

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Solved!! Local files from my desktop are not available on my android smartphone

Hi, i have the problem that local music files from my desktop are not available on my smartphone. I added a few songs from the 'local files' folder to one of my playlist. If i restart spotify on my smartphone (android), the playlist shows the songs b...

Casual Listener

Hi,   i have the problem that local music files from my desktop are not available on my smartphone. I added a few songs from the 'local files' folder to one of my playlist. If i restart spotif...

susemann

Casual Listener

578 Views

4 replies

0 likes

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eq turns off randomly quite fast.

specs:android 6.0.1samsung galaxy s5 pluseverything up to datesince 2 weeks or so the equalizer turns off in the middle of a song. it happens when i listen to downloaded music (i'm premium user) for offline use.already deleated everything except the ...

Casual Listener

specs: android 6.0.1 samsung galaxy s5 plus everything up to date since 2 weeks or so the equalizer turns off in the middle of a song. it happens when i listen to downloaded music (i'm premium ...

Artifacialic

Regular

1092 Views

5 replies

0 likes

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Sony Android TV kdl-43w800c, freezing, not playing tracks

unfortunately this app is extremely buggy. design is great but playing tracks is a nightmare. sometimes tracks just don't play and other times a track will finish and it will 'freeze' and not play the next track (or any other track in any playlist). ...

Casual Listener

unfortunately this app is extremely buggy. design is great but playing tracks is a nightmare. sometimes tracks just don't play and other times a track will finish and it will 'freeze' and not play th...

Daniel

Community Legend

1578 Views

3 replies

0 likes

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problème connexion Facebook sur galaxy

Bonjour,J'utilise spotify depuis longtemps maintenant sans aucun problème . Je me connecte avec facebook. J'ai changé le mot de passe facebook plusieurs fois sans problème. Ce matin je ne peux plus me connecter avec mon tel (je peux avec l'ordinateur...

Newbie

Bonjour, J'utilise spotify depuis longtemps maintenant sans aucun problème . Je me connecte avec facebook. J'ai changé le mot de passe facebook plusieurs fois sans problème. Ce matin je ne peux plus...

Daniel

Community Legend

308 Views

1 replies

0 likes

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  • 1 replies
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Accidentalu removed songs from playlist

Is there is any way to recoved accidentaly deleted songs? I pushed the X button by accident and there is no undo button, and I dont even know what song that being deleted I deleted 2 songs from SID and I couldn't find way to restore them

Newbie

Is there is any way to recoved accidentaly deleted songs? I pushed the X button by accident and there is no undo button, and I dont even know what song that being deleted 😞 I deleted 2 songs from...

Daniel

Community Legend

271 Views

1 replies

0 likes

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Songs not available

I have Internet connection but when I click on a song it displays song not available. Only have this problem when not in wifi.

Newbie

I have Internet connection but when I click on a song it displays song not available. Only have this problem when not in wifi.

Daniel

Community Legend

387 Views

2 replies

0 likes

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Cannot Connect over WiFi

Hello, I have a Samsung Galaxy S5 and I am nearing the end of my Spotify Premium trial and need to make a decision about whether I want to continue paying for this service or not. At the moment, I often have difficulty getting a connection over WiFi....

Casual Listener

Hello, I have a Samsung Galaxy S5 and I am nearing the end of my Spotify Premium trial and need to make a decision about whether I want to continue paying for this service or not.   At the mom...

bellebird

Casual Listener

687 Views

4 replies

0 likes

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Spotify Starred play list will not update.

I have tried everything in the book but I cannot get my Spotify list to update on my phone. It has been a while and at this point it's becoming a real nuisance not being able to play the songs I want without needing to physically look up each individ...

Casual Listener

I have tried everything in the book but I cannot get my Spotify list to update on my phone. It has been a while and at this point it's becoming a real nuisance not being able to play the songs I want...

Daniel

Community Legend

658 Views

5 replies

0 likes

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Play local files on Android App

As the subjet reads, is there a way to play local files uploaded from desktop, so i can listen and download on the Android App? I alrady created the playlist, but can´t play, or download on the App. Thank you.

Newbie

As the subjet reads, is there a way to play local files uploaded from desktop, so i can listen and download on the Android App? I alrady created the playlist, but can´t play, or download on the App. ...

Daniel

Community Legend

988 Views

1 replies

0 likes

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