Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107302 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217191 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571203 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470664 Views
577 replies
40 likes
I'm working in a startup where we are developing a system composed of two devices, one without screen but with audio output and the other device with screen but without audio output.We would like to use Android SDK to access Spotify service but we ne...
I'm working in a startup where we are developing a system composed of two devices, one without screen but with audio output and the other device with screen but without audio output. We would like t...
Community Legend
455 Views
1 replies
0 likes
Just got spotify and purchased premium It gives me no option to connect to a device in the now playing bar. I want to bluetooth to my yamaha reciever and have no option to connect to it. Help please? Thankyou
Just got spotify and purchased premium It gives me no option to connect to a device in the now playing bar. I want to bluetooth to my yamaha reciever and have no option to connect to it. Help p...
Music Fan
389 Views
1 replies
0 likes
Old downloads are fine. But recently downloaded ones, succesfully saves but when playing offline, they are not complete. So the music stops in the middle part. Not all songs do this but yeah, some recent ones do. Whats the fix? I dont want to redownl...
Old downloads are fine. But recently downloaded ones, succesfully saves but when playing offline, they are not complete. So the music stops in the middle part. Not all songs do this but yeah, some re...
Casual Listener
420 Views
2 replies
0 likes
Não visualizo mais as capas dos álbuns com a música tecoando na tela de bloqueio do Android 6.0.1.O que fazer??
Não visualizo mais as capas dos álbuns com a música tecoando na tela de bloqueio do Android 6.0.1. O que fazer??
Newbie
976 Views
1 replies
0 likes
As I can't downgrade the app, I'd like to ask for that function to be added again....or is there another solution ?
As I can't downgrade the app, I'd like to ask for that function to be added again. ...or is there another solution ?
Casual Listener
483 Views
2 replies
0 likes
I don't now how to find my equalizer.
I don't now how to find my equalizer.
Casual Listener
2681 Views
4 replies
0 likes
i have tried three times to clear my cache and saved data just through the setting on the app. then i tried through my phone app settings. then i uninstalled and restarted my phone. all times i log back in to the app and everything is still there. my...
i have tried three times to clear my cache and saved data just through the setting on the app. then i tried through my phone app settings. then i uninstalled and restarted my phone. all times i log b...
Community Legend
757 Views
1 replies
0 likes
Casual Listener
672 Views
3 replies
0 likes
Hello,Please excuse my english. My problem is, that if i press the pause-button when i'm in the lockscreen, or the left corner in the starting screen, of my Android-Phone (Samsung Galaxy S7) the app instantly shuts down and I have to open it again. W...
Hello, Please excuse my english. My problem is, that if i press the pause-button when i'm in the lockscreen, or the left corner in the starting screen, of my Android-Phone (Samsung Galaxy S7) the ap...
Community Legend
995 Views
3 replies
0 likes
I have a Xperia z5c, and when playing musikk there Would sometimes be a small clitch /gap at aprox 0,5 sec when sound is gone. Similar to the one you get when reciving a message . This only happens when using Spotify. I use offline playlist with WiFi...
I have a Xperia z5c, and when playing musikk there Would sometimes be a small clitch /gap at aprox 0,5 sec when sound is gone. Similar to the one you get when reciving a message . This only happens w...
Casual Listener
846 Views
2 replies
0 likes
I have purchased the .99 intro offer from Spotify Premium for 3 months. My CC was charged and I can't get the premium features to initiate.
I have purchased the .99 intro offer from Spotify Premium for 3 months. My CC was charged and I can't get the premium features to initiate.
277 Views
0 replies
0 likes
Hi,Yesterday evening it was there - on both my Android phone and tablet and this evening it is GONE! I can't:- see what's playing- see que- select device for Connect tried to restart and reinstall and clear cache, but nothing helps! Attached screensh...
Hi, Yesterday evening it was there - on both my Android phone and tablet and this evening it is GONE! I can't: - see what's playing - see que - select device for Connect tried t...
Roadie
3722 Views
1 replies
0 likes
For a few weeks now I have been having issues trying to bring up the radio part of the app. After opening the app, I click on the hamburger menu, select radio, and then all the app shows is an animated green loading circle but it never loads to anyth...
For a few weeks now I have been having issues trying to bring up the radio part of the app. After opening the app, I click on the hamburger menu, select radio, and then all the app shows is an animat...
Casual Listener
1084 Views
5 replies
1 likes
I've downloaded my +10gb playlist to my micro SD and then I'll notice all the music disappears a day or so later??? I've done this a few times with the same results. Is there an expiration time that music can stay on a device?
I've downloaded my +10gb playlist to my micro SD and then I'll notice all the music disappears a day or so later??? I've done this a few times with the same results. Is there an expiration time that ...
277 Views
0 replies
0 likes
Hello community!I bought a cellphone in Colombia, with a Colombian data provider.Everyone use spotify, but I cannot download the app on my cellphone.Any help to fix this?Thanks in advance!
Hello community! I bought a cellphone in Colombia, with a Colombian data provider. Everyone use spotify, but I cannot download the app on my cellphone. Any help to fix this? Thanks in advan...
Community Legend
781 Views
6 replies
0 likes
I have frequently problems to connect to my chromecast stick. Sometimes the connection takes very long, 1-2 minutes, sometimes the connection fails completely. Sometimes the Cast icon is missing. When i start the google cast application everything wo...
I have frequently problems to connect to my chromecast stick. Sometimes the connection takes very long, 1-2 minutes, sometimes the connection fails completely. Sometimes the Cast icon is missing. Whe...
300 Views
0 replies
0 likes
I used a 3 month gift card 10 days ago but spotify doesn't sees it and i can't use my premium right now
I used a 3 month gift card 10 days ago but spotify doesn't sees it and i can't use my premium right now
Casual Listener
477 Views
2 replies
0 likes
Well ibought premium for 1 dolar 3 month (iwere in poland) and I bought it 10 minute ago my question is how much time ineed wait and what to do cuz when itry downlod the songs it tells me ineed to get premiumAnd idid it pls ansaer me guys what to do ...
Well ibought premium for 1 dolar 3 month (iwere in poland) and I bought it 10 minute ago my question is how much time ineed wait and what to do cuz when itry downlod the songs it tells me ineed to ge...
Community Legend
408 Views
1 replies
0 likes
I think it it ridiculous that mobile users (at least on Android) can't play their playlist without shuffle. We are paying customers after all.
I think it it ridiculous that mobile users (at least on Android) can't play their playlist without shuffle. We are paying customers after all.
Community Legend
1133 Views
2 replies
4 likes
Is there a way to put multiple songs (or all) in a playlist at once... On mobile? I've been searching for awhile, but have only found results for PC (which I don't have with me at the moment). I don't really feel like spending a couple hours putting ...
Is there a way to put multiple songs (or all) in a playlist at once... On mobile? I've been searching for awhile, but have only found results for PC (which I don't have with me at the moment). I don'...
Community Legend
440 Views
1 replies
0 likes
