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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210444 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

560660 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462824 Views

575 replies

39 likes

Account
Free
  • 462824 Views
  • 575 replies
  • 39 likes

Storage

In my Galaxy S7 Edge, I've selected storage location to SD card, and it is confirmed that it is selected, but the app continues to use a huge amount of storage on the internal memory of the phone, as it is saving the downloaded songs on both SD card ...

Newbie

In my Galaxy S7 Edge, I've selected storage location to SD card, and it is confirmed that it is selected, but the app continues to use a huge amount of storage on the internal memory of the phone, as...

Joe

Community Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Wrong Version of Song

I don't really know what to say about this one, except to explain my issue. I went to play an album from Tori Amos (Boys for Pele) the other day. The first few songs played just fine, but the fourth track "Professional Widow" started, and it was some...

Roadie

I don't really know what to say about this one, except to explain my issue. I went to play an album from Tori Amos (Boys for Pele) the other day. The first few songs played just fine, but the fourt...

Joe

Community Legend

3584 Views

7 replies

2 likes

  • 3584 Views
  • 7 replies
  • 2 likes

Android

why do all my saved and downloaded songs get away as if I had not premium? have to download all the albums again

Newbie

why do all my saved and downloaded songs get away as if I had not premium? have to download all the albums again

288 Views

0 replies

0 likes

  • 288 Views
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Android Auto not showing Spotify

Hi,I have an american Spotify Premium account yet I live abroad in a non-Spotify country.I have managed to download the Spotify app from the link you supplied and everything works great except for Android Auto.Android Auto only recognizes apps downlo...

Newbie

Hi, I have an american Spotify Premium account yet I live abroad in a non-Spotify country. I have managed to download the Spotify app from the link you supplied and everything works great except fo...

439 Views

0 replies

0 likes

  • 439 Views
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Superuser Contribution Allow user to select default sound device.

Hello i have just switched from a iphone 7 to a s7. I have already had a look to try and find a solution to the very low volume on bluetooth devices. Can somone please help i have tried everything i can but the volume is so low i have beats solo 3 th...

Casual Listener

Hello i have just switched from a iphone 7 to a s7. I have already had a look to try and find a solution to the very low volume on bluetooth devices. Can somone please help i have tried everything i ...

Krnkingka

Casual Listener

493 Views

2 replies

0 likes

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  • 2 replies
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Android re-install help

Re-installed android app to fix some connection issues. Now there is no way to log out or change preferences. I am logged into my premium account. I am currently on Android 6.1

Casual Listener

Re-installed android app to fix some connection issues. Now there is no way to log out or change preferences. I am logged into my premium account. I am currently on Android 6.1

Joe

Community Legend

948 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Search function not working

Hi, The search function on my spotify app often doesn't work.I don't have any wifi-problems, i have updated the app, tried re-installing it, etc. I also have plenty of space on my phone so that can't be the issue either. Any idea how i can fix this? ...

Newbie

Hi,  The search function on my spotify app often doesn't work. I don't have any wifi-problems, i have updated the app, tried re-installing it, etc. I also have plenty of space on my phone so t...

RodrigoPalma

Roadie

366 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Still stuck with hamburger menu

I've updated my app to the latest version but I'm still stuck with the hamburger menu no matter what I do I can't get the bottom bar navigation please help

Casual Listener

I've updated my app to the latest version but I'm still stuck with the hamburger menu no matter what I do I can't get the bottom bar navigation please help

Joe

Community Legend

414 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Unplayable artist

So I've been trying to listen to a band called the one hundred. Problem is, i literally cannot. When i listen to artist radio, it automatically skips to the next song, until it's a different artist. When i play it via download, it skips immediately t...

Regular

So I've been trying to listen to a band called the one hundred. Problem is, i literally cannot. When i listen to artist radio, it automatically skips to the next song, until it's a different artist. ...

RodrigoPalma

Roadie

402 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution All songs gone

So for the 3rd time this year i have opened up my spotify app to find that every single one of my songs that i had downloaded had been taken off of my device completly so now I have to re download all of my songs again. I tried looking for solutions ...

Casual Listener

So for the 3rd time this year i have opened up my spotify app to find that every single one of my songs that i had downloaded had been taken off of my device completly so now I have to re download al...

RodrigoPalma

Roadie

860 Views

5 replies

0 likes

  • 860 Views
  • 5 replies
  • 0 likes

Superuser Contribution "Song not available"

Lately when I have been playing Spotify it will only play a few songs from playlist and/or artists. If I try some songs it will say "Song not available". Isn't that the point of paying for Spotify monthly? I don't have the battery save on and often e...

Newbie

Lately when I have been playing Spotify it will only play a few songs from playlist and/or artists. If I try some songs it will say "Song not available". Isn't that the point of paying for Spotify mo...

RodrigoPalma

Roadie

477 Views

2 replies

0 likes

  • 477 Views
  • 2 replies
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Superuser Contribution Music storage

I wanna know if there is a option to save my music. Where I save a on a SD card and be able to play it on different devices. I have a dj program and I would like use the music on my Spotify app but even when I chose to save my music on my SD card It ...

Casual Listener

I wanna know if there is a option to save my music. Where I save a on a SD card and be able to play it on different devices. I have a dj program and I would like use the music on my Spotify app but e...

RodrigoPalma

Roadie

752 Views

3 replies

0 likes

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Superuser Contribution Song tracks 'are not available'

Been having a problem with Spotify on my Samsung galaxy s7. I can listen to tracks that i've downloaded in offline mode, and listen to tracks when I have wifi, but when I am driving or out for a work and try to search a song, it says the track is not...

Newbie

Been having a problem with Spotify on my Samsung galaxy s7. I can listen to tracks that i've downloaded in offline mode, and listen to tracks when I have wifi, but when I am driving or out for a work...

RodrigoPalma

Roadie

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
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Superuser Contribution 3 month advertising

Good morning, I would like to know that I paid the spotify through the promotion that was sent by email for 3 months but it was not 3 months but 1 month I would like to be explained

Newbie

Good morning, I would like to know that I paid the spotify through the promotion that was sent by email for 3 months but it was not 3 months but 1 month I would like to be explained

RodrigoPalma

Roadie

572 Views

2 replies

0 likes

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Problem with android spotify and ethernet?

I have an android media player (same as this one http://www.ebay.com/itm/M8-Amlogic-S802-Quad-Core-Android-4-4-Smart-TV-Box-XBMC-Media-Player-4K-Miracast-/321394931557 ) and have noticed that whenever I select a playlist for offline it will just say ...

Casual Listener

I have an android media player (same as this one http://www.ebay.com/itm/M8-Amlogic-S802-Quad-Core-Android-4-4-Smart-TV-Box-XBMC-Media-Player-4K-Miracast-/321394931557 ) and have noticed that wh...

franz5

Casual Listener

3054 Views

8 replies

0 likes

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  • 8 replies
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Devialet Phantom ethernet connect

I have a Devialet Phantom. When having the Phantom hooked up by ethernet I cannot connect via the android spotify app (the Phantom is not on the list of devices). If I setup the phantom using wifi I can connect. I really would prefer to be using the ...

Casual Listener

I have a Devialet Phantom. When having the Phantom hooked up by ethernet I cannot connect via the android spotify app (the Phantom is not on the list of devices). If I setup the phantom using wifi I ...

franz5

Casual Listener

3742 Views

7 replies

0 likes

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Android App: Transmit Track Info via Bluetooth (A2DP/AVRCP 1.3)

Samsung xcover 3, android 6, latest version of spotify. Why Spotify is NOT finding mybluetooth device ?!? Samsung "own" music is playing ok. device is Logitech Bluetooth Audio Adapter

Newbie

Samsung xcover 3, android 6, latest version of spotify. Why Spotify is NOT finding my bluetooth device ?!?  Samsung "own" music is playing ok.  device is Logitech Bluetooth Audio Adapter...

Joe

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Androide

No puedo cambiar de canciones en la pantalla de bloqueo Huawei mate 8

Newbie

No puedo cambiar de canciones en la pantalla de bloqueo Huawei mate 8

429 Views

0 replies

0 likes

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I made a purchase but it came incorrect

I made the adhesion of the promotion 1.99 for 3 months joined today 29/11/16 I made the cancellation to not come charging the other months because I will only be without internet during this period but the validity is until 2/28/17, and already I rec...

Newbie

  I made the adhesion of the promotion 1.99 for 3 months joined today 29/11/16 I made the cancellation to not come charging the other months because I will only be without internet during this ...

Joe

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes