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Playlists disappeared

Playlists disappeared

Hi,
When I opened Spotify today all my playlists were gone and it showed me two playlists that I've never seen before. I still cab jump back in my playlists pn the home screen but I dont have them under 'playlists' but I can't follow them since I created them myself. I'd be thankful if you could attach them to my account again. Thank you
Screenshot_20161204-104030.png
Screenshot_20161204-104109.png
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2 Replies

Hi, 

It may be a problem with your device. Try this:

1. Go to Settings

2. Go to Applications

3. Tap Spotify

4. Tap memory

5. Delete all data 

 

Go back to the app and re-login

Your playlists should appear again.

I hope this will work for you!

 

Adriaan

Hi Adriaan,
I tried but it didn't work...
Thanks nontheless.

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