Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Playlists disappeared

Playlists disappeared

Hi,
When I opened Spotify today all my playlists were gone and it showed me two playlists that I've never seen before. I still cab jump back in my playlists pn the home screen but I dont have them under 'playlists' but I can't follow them since I created them myself. I'd be thankful if you could attach them to my account again. Thank you
Screenshot_20161204-104030.png
Screenshot_20161204-104109.png
Screenshot_20161204-104052.png
Reply
2 Replies

Hi, 

It may be a problem with your device. Try this:

1. Go to Settings

2. Go to Applications

3. Tap Spotify

4. Tap memory

5. Delete all data 

 

Go back to the app and re-login

Your playlists should appear again.

I hope this will work for you!

 

Adriaan

Hi Adriaan,
I tried but it didn't work...
Thanks nontheless.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random