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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210412 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210412 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

560600 Views

78 replies

3 likes

  • 560600 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462791 Views

575 replies

39 likes

Account
Free
  • 462791 Views
  • 575 replies
  • 39 likes

Why is my menu bar still on the left

version 7.0.0.1369android 4.2.2 No bottom bar. Why?  

Casual Listener

version 7.0.0.1369 android 4.2.2   No bottom bar. Why?    

River1910

Casual Listener

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

3 problems with the app right now

1.) It is not possible to change the position in a playlist. I do not want to start the play and then change the order. I want to arrange the playlist in the app. And here is why: You may or may not have heard that playlists or mixtapes as I sometime...

Music Fan

1.) It is not possible to change the position in a playlist. I do not want to start the play and then change the order. I want to arrange the playlist in the app. And here is why: You may or may not ...

ArcticMe

Music Fan

1163 Views

3 replies

1 likes

Android
  • 1163 Views
  • 3 replies
  • 1 likes

Offline with full wifi

I don't know why but my Spotify is always offline although i have full wifi. This happens only at home on my wifi (when i use data or another wifi it works good). I tried to restart the wifi router, delete & download app again, clear app data. Nothin...

Visitor

I don't know why but my Spotify is always offline although i have full wifi. This happens only at home on my wifi (when i use data or another wifi it works good). I tried to restart the wifi router, ...

Catee

Community Legend

1298 Views

8 replies

0 likes

  • 1298 Views
  • 8 replies
  • 0 likes

Message.

I fixed my problem, To all my community that helped me solve my problem. Thank you so much you're replys did help thanks once again community friends....

Regular

I fixed my problem, To all my community that helped me solve my problem. Thank you so much you're replys did help thanks once again community friends....

Bittencourt

Spotify Star

448 Views

1 replies

1 likes

  • 448 Views
  • 1 replies
  • 1 likes

All my Songs are gone (online and offline) from cell phone

Today, out of nowhere, all my songs (most of them just online) disappeared from my saved songs! But only in my cell phone, because when I log in with my computer they are there! What happend?My phone is a Moto G third generation.

Newbie

Today, out of nowhere, all my songs (most of them just online) disappeared from my saved songs! But only in my cell phone, because when I log in with my computer they are there!   What happend...

Joe

Community Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Turn off Equalizer on a Samsung device

I can not turn off Equalizer from my Samsung device . Equalizer disrupts the sound and this is very annoying . Help me please :))

Casual Listener

I can not turn off Equalizer from my Samsung device . Equalizer disrupts the sound and this is very annoying . Help me please :))

Joe

Community Legend

14733 Views

3 replies

1 likes

  • 14733 Views
  • 3 replies
  • 1 likes

Crashing and Freezing constantly, flashing playlists

I am using the app on my Samsung galaxy s7. For about a week if i search for something in a playlist that search will keep flashing up even after ive deleted it until it eventually crashes. This bug does not carry across playlists.After the recent up...

Newbie

I am using the app on my Samsung galaxy s7. For about a week if i search for something in a playlist that search will keep flashing up even after ive deleted it until it eventually crashes. This bug ...

Joe

Community Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Solved!! App stops as soon as I try to play a song.

I have a zte zmax. I downloaded the app this morning, signed up, everything normal. As soon as I tried to stream the app just stops and closes out. I tried to uninstall, & installed it again but it didn't work. Restarted the device and nothing. Any s...

Casual Listener

I have a zte zmax. I downloaded the app this morning, signed up, everything normal. As soon as I tried to stream the app just stops and closes out. I tried to uninstall, & installed it again but ...

Joe

Community Legend

1085 Views

4 replies

0 likes

  • 1085 Views
  • 4 replies
  • 0 likes

Solved!! Help! They are always "downloading" my songs.

Hi, my name's Brandon.I have a problem, recently I downloaded different "playlist". I chose to be downloaded in the "SD". The internal memory of my Samsung is 5 GB, therefore it is not possible to download my songs there. The problem is that when I f...

Casual Listener

Hi, my name's Brandon. I have a problem, recently I downloaded different "playlist". I chose to be downloaded in the "SD". The internal memory of my Samsung is 5 GB, therefore it is not possible to ...

Braan20

Casual Listener

1893 Views

6 replies

0 likes

  • 1893 Views
  • 6 replies
  • 0 likes

Android App Stops Playing After a Few Songs...

I'm a premium user... I have playlists downloaded and streamed... I press play on a list containing hundreds of songs both downloaded and streamed... after a few songs the music stops. I look at the app and it's blank or a song will show but the forw...

Regular

I'm a premium user... I have playlists downloaded and streamed... I press play on a list containing hundreds of songs both downloaded and streamed... after a few songs the music stops.  I look a...

Joe

Community Legend

7822 Views

19 replies

0 likes

  • 7822 Views
  • 19 replies
  • 0 likes

Note 3 drop down menu

Hey everyone, I'm having some issues with spotify I'm unable to correct. The drop down menu has turned into a giant blocky box with minimal information compared to the sizing. I've seen the new build of spotify on my desk partner's Pixel and wonderin...

Newbie

Hey everyone, I'm having some issues with spotify I'm unable to correct. The drop down menu has turned into a giant blocky box with minimal information compared to the sizing. I've seen the new build...

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
  • 0 likes

Solved!! Messages

I'm having trouble with my subscription, I went premium right after I received ano email saying that I can go premium for 3 months for $0.99. I subscribe to the premium and I have proof I got my receipt, in my account it says I have premium. I'm get ...

Regular

I'm having trouble with my subscription, I went premium right after I received ano email saying that I can go premium for 3 months for $0.99. I subscribe to the premium and I have proof I got my rece...

Joe

Community Legend

768 Views

2 replies

0 likes

  • 768 Views
  • 2 replies
  • 0 likes

Discovery Weekly HELP

My discovery weekly has disappeared, second time this has happened.Last time it was recreated manually by staff.

Visitor

My discovery weekly has disappeared, second time this has happened. Last time it was recreated manually by staff.

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

Spotify not playing sound

I was playing spotify in the car this morning and got a phone call. afterwards spotify stopped playing sound but it showed the song was still playing. deleted and reinstalled- didn't work. whenever I paused the song too it would always jump back to t...

Newbie

I was playing spotify in the car this morning and got a phone call. afterwards spotify stopped playing sound but it showed the song was still playing. deleted and reinstalled- didn't work. whenever I...

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
  • 0 likes

Discovery Weekly playlist is Descubrimiento semenal now

I opened up spotify and looked for discovery weekly playlist. I couldn't find it, but I discovered that the playlist name is in spanish now. Why is this happening? How do I change it back to English? I've tried changing languages, logging out of all ...

Newbie

I opened up spotify and looked for discovery weekly playlist.  I couldn't find it, but I discovered that the playlist name is in spanish now.   Why is this happening?   How do I ch...

321 Views

0 replies

1 likes

  • 321 Views
  • 0 replies
  • 1 likes

Solved!! Cancelling subscription

I have recently changed my phone from an Android galaxy s3 to an s7edge. I transfered my data and apps from old to new phone. On checking my Spotify play lists and saved music I found they didn't transfer.I then decided to to contact Spotify, on acce...

Visitor

I have recently changed my phone from an Android galaxy s3 to an s7edge. I transfered my data and apps from old to new phone. On checking my Spotify play lists and saved music I found they didn't tra...

user-removed

Not applicable

746 Views

2 replies

0 likes

  • 746 Views
  • 2 replies
  • 0 likes

[Android] Didn't get new design update

Hi, the past week i saw all my friends with the new spotify redesign (The one that haves the tabs at the bottom) and i'm not getting it. I did have an update this morning, hoping to be that one, but nope. How can i get it? This morning update was 7.0...

Newbie

Hi, the past week i saw all my friends with the new spotify redesign (The one that haves the tabs at the bottom) and i'm not getting it.   I did have an update this morning, hoping to be that ...

Joe

Community Legend

1177 Views

1 replies

0 likes

Android
new
Update
  • 1177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consigo mudar de musica com a tela bloquada

Tenho um Xperia z3 android 6.0.1 e quando a tela está bloqueada não consigo mudar de musica. Alguma solução para esse problema, ou é normal essa limitação?

Casual Listener

Tenho um Xperia z3 android 6.0.1 e quando a tela está bloqueada não consigo mudar de musica. Alguma solução para esse problema, ou é normal essa limitação?

tiagotheiss

Newbie

1677 Views

2 replies

1 likes

  • 1677 Views
  • 2 replies
  • 1 likes

Payament

I made payment via Bank transfer, i already received the receipt confirmation email, but my accoount allows free

Casual Listener

I made payment via Bank transfer, i already received the receipt confirmation email, but my accoount allows free

alanbessa

Music Fan

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

No possibility to change saving options on Samsung Tablet

Hey, on my smartphone I can choose between Device Storage and SD card, like in this article: https://support.spotify.com/us/using_spotify/search_play/save-to-sd-card/?ref=related But on my samsung Galaxy tab A there isn't a storage option, so i can't...

Newbie

Hey,   on my smartphone I can choose between Device Storage and SD card, like in this article: https://support.spotify.com/us/using_spotify/search_play/save-to-sd-card/?ref=related &nbsp...

Joe

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes