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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7258 Views

0 replies

7 likes

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Song Menus Not Working

On the latest update (28/9/16) when I long press a song or tap the 3 dots to get the menu for the song with option such as to go to the artists page or album, add the song to up next etc. None of these options do anything, I press the option that I w...

Casual Listener

On the latest update (28/9/16) when I long press a song or tap the 3 dots to get the menu for the song with option such as to go to the artists page or album, add the song to up next etc. None of the...

slipstream42

Regular

1619 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

[Android] New menu user interface is not working

New user interface when pressing menu button (add to playlist, go to artist, go to album, etc) are not working. When I press one of them, nothing happened. Using LG G Pro 2.

Casual Listener

New user interface when pressing menu button (add to playlist, go to artist, go to album, etc) are not working. When I press one of them, nothing happened. Using LG G Pro 2.

Daniel

Community Legend

876 Views

1 replies

5 likes

Android
  • 876 Views
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  • 5 likes

Huawei y 6 pro lock screen dont open

I cant open my spotify on locked screen... tried every setup but it dont show up? Solutions? Is the problem with the app becose i tried every setup on the phone.

Newbie

I cant open my spotify on locked screen... tried every setup but it dont show up? Solutions? Is the problem with the app becose i tried every setup on the phone.

Daniel

Community Legend

919 Views

1 replies

1 likes

  • 919 Views
  • 1 replies
  • 1 likes

Superuser Contribution Doesnt give me option to create playlist (galaxy s7)

Just downloaded Spotify and was running the free version and could not create playlists so I downloaded the premium version and same problem!

Regular

Just downloaded Spotify and was running the free version and could not create playlists so I downloaded the premium version and same problem!

Melody

Spotify

1578 Views

18 replies

0 likes

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Solved!! Context menu defect

Hi. First of all, English is not my mother tongue, but it seems to me like I have to do this in English so please excuse errors.Apparently there was an update to the Spotify music app on Android, since I noticed today when I started the app that the ...

Casual Listener

Hi. First of all, English is not my mother tongue, but it seems to me like I have to do this in English so please excuse errors. Apparently there was an update to the Spotify music app on Android, s...

Miss_Joujou

Casual Listener

1819 Views

7 replies

1 likes

  • 1819 Views
  • 7 replies
  • 1 likes

Offline music syncing possible?

I have a Moto X Play with a damaged motherboard that cannot connect to Wi-Fi. This is the only perceivable issue with it as it can still connect to data just fine and everything else about it works fine. I only have 3GB of data per month and do not w...

Casual Listener

I have a Moto X Play with a damaged motherboard that cannot connect to Wi-Fi. This is the only perceivable issue with it as it can still connect to data just fine and everything else about it works f...

Daniel

Community Legend

812 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Playlist loop

HiI play one of my large playslist everyday at work (2500+ songs), but after a couple of hours it start to repeat it self. I don't ever get all the way through. It's like it only plays 100 songs and then repeat.If I start in the middel of the playlis...

Newbie

Hi I play one of my large playslist everyday at work (2500+ songs), but after a couple of hours it start to repeat it self. I don't ever get all the way through. It's like it only plays 100 songs an...

ohan

Newbie

849 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Error en Last Fm

Hola ! Hace días que quiero vincular mi app de Spotif en Android con mi cuenta de Last Fm, pero me da error de contraseña.Ya vincule la app de mi pc sin problemas. Esta de mas decir que ya probé las mil maneras, chekee que no haya errores de espacios...

Newbie

Hola ! Hace días que quiero vincular mi app de Spotif en Android con mi cuenta de Last Fm, pero me da error de contraseña. Ya vincule la app de mi pc sin problemas. Esta de mas decir que ya probé la...

adailtonsilveir

Newbie

1166 Views

1 replies

0 likes

  • 1166 Views
  • 1 replies
  • 0 likes

Solved!! Queing Songs Not Working Since Nougat Update

Can't queue songs lately since I updated my phone to Nougat 7.0. Using a Cherry Mobile Android One G1.

Regular

Can't queue songs lately since I updated my phone to Nougat 7.0. Using a Cherry Mobile Android One G1.

Daniel

Community Legend

1347 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Since android nougat update issues with songs just stopping

Hi, Anyone else noticed any issues since updating to Android Nougat on a Nexus 6P?My problem is since updating to Android Nougat when I'm playing songs from my playlist they intermitently just stop playing - the app is still on my running programs wh...

Casual Listener

Hi,   Anyone else noticed any issues since updating to Android Nougat on a Nexus 6P? My problem is since updating to Android Nougat when I'm playing songs from my playlist they intermitently ...

Trevor1975

Casual Listener

24078 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

New update?

Idk what's going on but all of the sudden I can't share on my Facebook and I have disconnected the account to my Facebook and tried multiple times please help me figure out what to do I'm getting really frustrated.

Newbie

Idk what's going on but all of the sudden I can't share on my Facebook and I have disconnected the account to my Facebook and tried multiple times please help me figure out what to do I'm getting rea...

Daniel

Community Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Solved!! [Mobile] Songs say its playing when its not

I downloaded an album and it has some explicit content. My question is that it won't play like 4 songs out of the 10 songs however my bf downloaded the same album and all the songs play on his phone so why can't I play all the songs?

Casual Listener

I downloaded an album and it has some explicit content. My question is that it won't play like 4 songs out of the 10 songs however my bf downloaded the same album and all the songs play on his phone ...

Daniel

Community Legend

762 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify keeps deleting all my downloaded songs

Hi, this is the 3rd time this has happened. The songs are removed from my phone, I don't think they are desynced since my SD card storage is cleared up of all the songs (about 5GB worth).Any way to prevent this from happening again?Thank you

Casual Listener

Hi, this is the 3rd time this has happened. The songs are removed from my phone, I don't think they are desynced since my SD card storage is cleared up of all the songs (about 5GB worth). Any way ...

Algee

Roadie

1027 Views

3 replies

0 likes

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  • 3 replies
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Solved!! player icons without tooltips

What are these icons on the left and right of the player menu for? Shuffle? Repeat?There should be tooltips for an explanation...

Casual Listener

What are these icons on the left and right of the player menu for? Shuffle? Repeat?There should be tooltips for an explanation...

Daniel

Community Legend

2010 Views

3 replies

0 likes

  • 2010 Views
  • 3 replies
  • 0 likes

manual track order in playlist

how can I manually change the track order in a playlist? dragging a track is not possible in the android app as far as I can see.

Casual Listener

how can I manually change the track order in a playlist? dragging a track is not possible in the android app as far as I can see.

jeanl

Newbie

1006 Views

4 replies

2 likes

  • 1006 Views
  • 4 replies
  • 2 likes

Solved!! Músicas travam durante reprodução e aplicativo fecha sozinho

Possuo a versão premiun do aplicativo e de uns tempos pra cá as músicas começaram a engasgar durante a reprodução e o aplicativo fecha repentinamente em seguinda. Alguém pode me ajudar a respeito? O aplicativo está atualizado. Grata desde já!

Newbie

Possuo a versão premiun do aplicativo e de uns tempos pra cá as músicas começaram a engasgar durante a reprodução e o aplicativo fecha repentinamente em seguinda. Alguém pode me ajudar a respeito? O ...

testngalog3

Casual Listener

4217 Views

2 replies

0 likes

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  • 2 replies
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My songs just keeps loading!!

When i try to see my "Song" it just keeps loading and doesnt load my songs!My playlists works fine but "Songs" isnt working

Casual Listener

When i try to see my "Song" it just keeps loading and doesnt load my songs! My playlists works fine but "Songs" isnt working

Daniel

Community Legend

589 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Android app for Togo

Dear all,I created my spotify account some time ago in Europe. Now I moved to Togo. When I logged in, I was asked to either change the country OR upgrade the account, so I activated premium family. Yet, I can't download the app, as I'm always redirec...

Casual Listener

Dear all, I created my spotify account some time ago in Europe. Now I moved to Togo. When I logged in, I was asked to either change the country OR upgrade the account, so I activated premium family....

MattSuda

Spotify Star

1339 Views

4 replies

0 likes

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Solved!! Music Pauses When I switch apps

Background: My spotify premium account on my Samsung J7 is up to date and I recently reinstalled it to fix a technical issue.NOW!!!1. This Darn app keeps pausing out of no where!2. It will stop playing mid- song3. When I switch apps,the music stops4....

Casual Listener

Background: My spotify premium account on my Samsung J7 is up to date and I recently reinstalled it to fix a technical issue. NOW!!! 1. This Darn app keeps pausing out of no where! 2. It will st...

Bombboy

Newbie

25879 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Hi, in a guy from germany. The german website is not accessible, so i decided to ask here:

I'm using the Huawei p9 lite. And (it seems like) since the last update (where the animation for the options were added) I can't use any of them. That sucks because I can't share or add songs to playlists and so on and so on. I already restarted my p...

Newbie

I'm using the Huawei p9 lite. And (it seems like) since the last update (where the animation for the options were added) I can't use any of them. That sucks because I can't share or add songs to play...

Daniel

Community Legend

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes