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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6959 Views

0 replies

7 likes

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Solved!! Context menu defect

Hi. First of all, English is not my mother tongue, but it seems to me like I have to do this in English so please excuse errors.Apparently there was an update to the Spotify music app on Android, since I noticed today when I started the app that the ...

Casual Listener

Hi. First of all, English is not my mother tongue, but it seems to me like I have to do this in English so please excuse errors. Apparently there was an update to the Spotify music app on Android, s...

Miss_Joujou

Casual Listener

1782 Views

7 replies

1 likes

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Offline music syncing possible?

I have a Moto X Play with a damaged motherboard that cannot connect to Wi-Fi. This is the only perceivable issue with it as it can still connect to data just fine and everything else about it works fine. I only have 3GB of data per month and do not w...

Casual Listener

I have a Moto X Play with a damaged motherboard that cannot connect to Wi-Fi. This is the only perceivable issue with it as it can still connect to data just fine and everything else about it works f...

Daniel

Community Legend

807 Views

5 replies

0 likes

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Playlist loop

HiI play one of my large playslist everyday at work (2500+ songs), but after a couple of hours it start to repeat it self. I don't ever get all the way through. It's like it only plays 100 songs and then repeat.If I start in the middel of the playlis...

Newbie

Hi I play one of my large playslist everyday at work (2500+ songs), but after a couple of hours it start to repeat it self. I don't ever get all the way through. It's like it only plays 100 songs an...

ohan

Newbie

837 Views

2 replies

0 likes

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Solved!! Error en Last Fm

Hola ! Hace días que quiero vincular mi app de Spotif en Android con mi cuenta de Last Fm, pero me da error de contraseña.Ya vincule la app de mi pc sin problemas. Esta de mas decir que ya probé las mil maneras, chekee que no haya errores de espacios...

Newbie

Hola ! Hace días que quiero vincular mi app de Spotif en Android con mi cuenta de Last Fm, pero me da error de contraseña. Ya vincule la app de mi pc sin problemas. Esta de mas decir que ya probé la...

adailtonsilveir

Newbie

1150 Views

1 replies

0 likes

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Solved!! Queing Songs Not Working Since Nougat Update

Can't queue songs lately since I updated my phone to Nougat 7.0. Using a Cherry Mobile Android One G1.

Regular

Can't queue songs lately since I updated my phone to Nougat 7.0. Using a Cherry Mobile Android One G1.

Daniel

Community Legend

1332 Views

3 replies

0 likes

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Solved!! Since android nougat update issues with songs just stopping

Hi, Anyone else noticed any issues since updating to Android Nougat on a Nexus 6P?My problem is since updating to Android Nougat when I'm playing songs from my playlist they intermitently just stop playing - the app is still on my running programs wh...

Casual Listener

Hi,   Anyone else noticed any issues since updating to Android Nougat on a Nexus 6P? My problem is since updating to Android Nougat when I'm playing songs from my playlist they intermitently ...

Trevor1975

Casual Listener

24054 Views

4 replies

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New update?

Idk what's going on but all of the sudden I can't share on my Facebook and I have disconnected the account to my Facebook and tried multiple times please help me figure out what to do I'm getting really frustrated.

Newbie

Idk what's going on but all of the sudden I can't share on my Facebook and I have disconnected the account to my Facebook and tried multiple times please help me figure out what to do I'm getting rea...

Daniel

Community Legend

410 Views

1 replies

0 likes

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Solved!! [Mobile] Songs say its playing when its not

I downloaded an album and it has some explicit content. My question is that it won't play like 4 songs out of the 10 songs however my bf downloaded the same album and all the songs play on his phone so why can't I play all the songs?

Casual Listener

I downloaded an album and it has some explicit content. My question is that it won't play like 4 songs out of the 10 songs however my bf downloaded the same album and all the songs play on his phone ...

Daniel

Community Legend

741 Views

3 replies

0 likes

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Spotify keeps deleting all my downloaded songs

Hi, this is the 3rd time this has happened. The songs are removed from my phone, I don't think they are desynced since my SD card storage is cleared up of all the songs (about 5GB worth).Any way to prevent this from happening again?Thank you

Casual Listener

Hi, this is the 3rd time this has happened. The songs are removed from my phone, I don't think they are desynced since my SD card storage is cleared up of all the songs (about 5GB worth). Any way ...

Algee

Roadie

1005 Views

3 replies

0 likes

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Solved!! player icons without tooltips

What are these icons on the left and right of the player menu for? Shuffle? Repeat?There should be tooltips for an explanation...

Casual Listener

What are these icons on the left and right of the player menu for? Shuffle? Repeat?There should be tooltips for an explanation...

Daniel

Community Legend

1983 Views

3 replies

0 likes

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manual track order in playlist

how can I manually change the track order in a playlist? dragging a track is not possible in the android app as far as I can see.

Casual Listener

how can I manually change the track order in a playlist? dragging a track is not possible in the android app as far as I can see.

jeanl

Newbie

982 Views

4 replies

2 likes

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Solved!! Músicas travam durante reprodução e aplicativo fecha sozinho

Possuo a versão premiun do aplicativo e de uns tempos pra cá as músicas começaram a engasgar durante a reprodução e o aplicativo fecha repentinamente em seguinda. Alguém pode me ajudar a respeito? O aplicativo está atualizado. Grata desde já!

Newbie

Possuo a versão premiun do aplicativo e de uns tempos pra cá as músicas começaram a engasgar durante a reprodução e o aplicativo fecha repentinamente em seguinda. Alguém pode me ajudar a respeito? O ...

testngalog3

Casual Listener

4203 Views

2 replies

0 likes

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My songs just keeps loading!!

When i try to see my "Song" it just keeps loading and doesnt load my songs!My playlists works fine but "Songs" isnt working

Casual Listener

When i try to see my "Song" it just keeps loading and doesnt load my songs! My playlists works fine but "Songs" isnt working

Daniel

Community Legend

580 Views

3 replies

0 likes

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Solved!! Android app for Togo

Dear all,I created my spotify account some time ago in Europe. Now I moved to Togo. When I logged in, I was asked to either change the country OR upgrade the account, so I activated premium family. Yet, I can't download the app, as I'm always redirec...

Casual Listener

Dear all, I created my spotify account some time ago in Europe. Now I moved to Togo. When I logged in, I was asked to either change the country OR upgrade the account, so I activated premium family....

MattSuda

Spotify Star

1307 Views

4 replies

0 likes

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Solved!! Music Pauses When I switch apps

Background: My spotify premium account on my Samsung J7 is up to date and I recently reinstalled it to fix a technical issue.NOW!!!1. This Darn app keeps pausing out of no where!2. It will stop playing mid- song3. When I switch apps,the music stops4....

Casual Listener

Background: My spotify premium account on my Samsung J7 is up to date and I recently reinstalled it to fix a technical issue. NOW!!! 1. This Darn app keeps pausing out of no where! 2. It will st...

Bombboy

Newbie

25849 Views

4 replies

0 likes

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Hi, in a guy from germany. The german website is not accessible, so i decided to ask here:

I'm using the Huawei p9 lite. And (it seems like) since the last update (where the animation for the options were added) I can't use any of them. That sucks because I can't share or add songs to playlists and so on and so on. I already restarted my p...

Newbie

I'm using the Huawei p9 lite. And (it seems like) since the last update (where the animation for the options were added) I can't use any of them. That sucks because I can't share or add songs to play...

Daniel

Community Legend

266 Views

1 replies

0 likes

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Shuffle Play doesn't Play all songs

Hi all,When I listen to music on my phone for some reason if I press shuffle play it only plays certain albums. For example if I listen to "The Dreadnoughts" and just press shuffle play it plays their main albulms but never their Cadillac album. Alth...

Casual Listener

Hi all, When I listen to music on my phone for some reason if I press shuffle play it only plays certain albums.  For example if I listen to "The Dreadnoughts" and just press shuffle play it pl...

lubos

Roadie

3233 Views

8 replies

0 likes

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Spotify automaticly stops

Hi help me please, I asked if more people have this trouble and they have it but we can't find a solution.When I close spotify or I lock my phone while the music is on it stops, sometimes after one song or two and sometimes directly. How can I fix th...

Newbie

Hi help me please, I asked if more people have this trouble and they have it but we can't find a solution. When I close spotify or I lock my phone while the music is on it stops, sometimes after one...

Daniel

Community Legend

383 Views

1 replies

0 likes

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Storage option no longer available

I have recently uninstalled spotify and reinstalled it to sort some issues with the app.Now that I have reinstalled it, the option to select where downloaded music is stored no longer exists in the settings menu. In fact, there is no storage section ...

Newbie

I have recently uninstalled spotify and reinstalled it to sort some issues with the app. Now that I have reinstalled it, the option to select where downloaded music is stored no longer exists in t...

Daniel

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
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Spotify starts playing automatically when I turn on Bluetooth or plug in a headset

how can I stop Spotify from playing every time I turn on Bluetooth or plug in a headset? this is very annoying especially if you want to listen another applicationor if you get in your car and the radio starts blurring automatically.

Regular

how can I stop Spotify from playing every time I turn on Bluetooth or plug in a headset? this is very annoying especially if you want to listen another applicationor if you get in your car and the ra...

Timko67

Regular

10909 Views

5 replies

1 likes

  • 10909 Views
  • 5 replies
  • 1 likes