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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115064 Views

27 replies

4 likes

  • 115064 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231376 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231376 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590798 Views

79 replies

3 likes

  • 590798 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485369 Views

580 replies

42 likes

Account
Free
  • 485369 Views
  • 580 replies
  • 42 likes

I cannot transfer local mp3 to spotify

So I have spotify premium for around 2 years now, i love it. Anyways ive moved to go to college (in Dorms) and the network runs from a domain. i can sync spotify songs that are from spotify, however i cannot sync local files like i used to be able to...

Casual Listener

So I have spotify premium for around 2 years now, i love it. Anyways ive moved to go to college (in Dorms) and the network runs from a domain. i can sync spotify songs that are from spotify, however ...

Joe

Community Legend

586 Views

3 replies

0 likes

  • 586 Views
  • 3 replies
  • 0 likes

Need to log in on every reboot, offline lists gone

Hi!I have a big problem with Spotify on my Nexus 7 (2013), everytime i reboot the tablet, i need to log in again in Spotify and all offline lists needs to be redownloaded. I have searched far and wide and tried everything, and it has basically made S...

Newbie

Hi! I have a big problem with Spotify on my Nexus 7 (2013), everytime i reboot the tablet, i need to log in again in Spotify and all offline lists needs to be redownloaded.   I have searched ...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
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This song is not available.

This is infuriating. Everything is fine when I'm on WiFi at home, but as soon as I turn off WiFi literally everything is unplayable. I get the "This song is not available." on EVERYTHING that is not stored on my phone. I've updated Spotify, restarted...

Casual Listener

This is infuriating. Everything is fine when I'm on WiFi at home, but as soon as I turn off WiFi literally everything is unplayable. I get the "This song is not available." on EVERYTHING that is not ...

Trav110

Casual Listener

637 Views

3 replies

0 likes

  • 637 Views
  • 3 replies
  • 0 likes

Downloaded songs being deleted

Whenever I close the app on my Lenovo c2 whatever I have downloaded is instantly deleted. It is a new phone so I am trying new things but I have tried on both internal memory and sd card.

Newbie

Whenever I close the app on my Lenovo c2 whatever I have downloaded is instantly deleted. It is a new phone so I am trying new things but I have tried on both internal memory and sd card.

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Spotify Stops Responding to Bose Headphones

Since getting a new Samsung S7 and presumably upgrading to the latest version of Spotify I'm noticing a problem whereby I can connect to my Bose Soundlink headphones and the button controls on the headphones can control Spotify, pause/skip etc, but a...

Casual Listener

Since getting a new Samsung S7 and presumably upgrading to the latest version of Spotify I'm noticing a problem whereby I can connect to my Bose Soundlink headphones and the button controls on the he...

wahinson

Newbie

2741 Views

2 replies

1 likes

  • 2741 Views
  • 2 replies
  • 1 likes

I can not get Spotify to work on media box (android)

I downloaded the music addon - spotify. I went into spotify online on box and opened my spotify account. Went back into kodi and it is not linking my account.I have premium on my computer and android phone - no problems.

Newbie

I downloaded the music addon - spotify. I went into spotify online on box and opened my spotify account. Went back into kodi and it is not linking my account.I have premium on my computer and android...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Pay by mobile not showing

I'm using Samsung Galaxy S5, and I can't seem to pay by mobile. Yes, Globe is supported by Spotify's pay by mobile yet I can't see it in the payment options.

Newbie

I'm using Samsung Galaxy S5, and I can't seem to pay by mobile. Yes, Globe is supported by Spotify's pay by mobile yet I can't see it in the payment options.

659 Views

0 replies

0 likes

  • 659 Views
  • 0 replies
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Track not available for all Playlist that are not downloaded

Hey guys,I have spotify premium on my s7 and note 5 it was working fine until 2 days ago.Now it keeps saying "track not available" for any track that isnt downloaded for offline mode.I have tried logging off and back in and reinstalling the app but i...

Newbie

Hey guys, I have spotify premium on my s7 and note 5 it was working fine until 2 days ago. Now it keeps saying "track not available" for any track that isnt downloaded for offline mode. I ha...

240 Views

0 replies

0 likes

  • 240 Views
  • 0 replies
  • 0 likes

No reproduce música importada.

Hola.Espero que puedan ayudarme con este problema y es que Spotify ya no reproduce canciones que tengo importadas, pasa como cuando se va el internet y se queda reproduciendo una canción a medias, la barra que mide el tiempo de reproducción sigue ava...

Newbie

Hola. Espero que puedan ayudarme con este problema y es que Spotify ya no reproduce canciones que tengo importadas, pasa como cuando se va el internet y se queda reproduciendo una canción a medias, ...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

DOWNLOADED SONGS ALWAYS BEING REMOVED

Hello I'm using my Huawei P9 plus, and I'm a premium user. I have downloaded all the saved songs but every one or two days it will be "undownloaded" and I have to keep downloading every songs in my library all the time and to use my cellar network to...

Newbie

Hello I'm using my Huawei P9 plus, and I'm a premium user. I have downloaded all the saved songs but every one or two days it will be "undownloaded" and I have to keep downloading every songs in my l...

424 Views

0 replies

2 likes

  • 424 Views
  • 0 replies
  • 2 likes

Solved!! "You've already created an account with this email address." - Won't let me log into my account.

Homepage - I clicked on "Log In" and entered my account info. However getting message below: "You've already created an account with this email address." Already tried to uninstall/reinstall - still same message.

Visitor

Homepage - I clicked on "Log In"  and entered my account info.  However getting message below:  "You've already created an account with this email address."  Already tried to u...

Johndoc41

Newbie

1514 Views

4 replies

1 likes

  • 1514 Views
  • 4 replies
  • 1 likes

Spotify not working

My spotify isn't working or playing at all when i use my mobile internet but will only play on wifi what do i do?

Newbie

My spotify isn't working or playing at all when i use my mobile internet but will only play on wifi what do i do?

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
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Premium not working

Paid $0.99 for the 3 month premium package that they were offering and I'm not able to use my premium what do I do

Casual Listener

Paid $0.99 for the 3 month premium package that they were offering and I'm not able to use my premium what do I do

kbrooksc

Community Legend

542 Views

3 replies

0 likes

  • 542 Views
  • 3 replies
  • 0 likes

Sin conexion

Buenas tardes, estoy conectado a una red móvil Movistar HSPA+ de uso de datos ilimitados, la cual tiene una muy buena velocidad tanto de bajada como de subida y Spotify me dice que no "sin conexión a internet". Antes tenía red 3g y funcionaba perfect...

Casual Listener

Buenas tardes, estoy conectado a una red móvil Movistar HSPA+ de uso de datos ilimitados, la cual tiene una muy buena velocidad tanto de bajada como de subida y Spotify me dice que no "sin conexión a...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

Snapchat stops spotify music

HeySo whenever I use Snapchat my Spotify pauses until I actually go into the app and click play again, I'm on android so whenever the music stops the pause play thing dissapears and its pretty annoying, I've tried a few apps and I was just hoping if ...

Newbie

Hey So whenever I use Snapchat my Spotify pauses until I actually go into the app and click play again, I'm on android so whenever the music stops the pause play thing dissapears and its pretty anno...

1206 Views

0 replies

1 likes

  • 1206 Views
  • 0 replies
  • 1 likes

Spotify for running/jogging/exercise

hello team,I want a mp3 player that I can take for a run and just listen to spotify on it. I don't want to carry my giant phone all the time. I want something like the iPod Nano size but for spotify, what can I purchase?

Newbie

hello team, I want a mp3 player that I can take for a run and just listen to spotify on it. I don't want to carry my giant phone all the time. I want something like the iPod Nano size but for spot...

551 Views

0 replies

1 likes

  • 551 Views
  • 0 replies
  • 1 likes

Play bar

Okay, so the play bar that was displayed at the top of my Notification center has changed; I don't know why and I don't like the new one. I believe is a bug or something, but looks awful

Newbie

Okay, so the play bar that was displayed at the top of my Notification center has changed; I don't know why and I don't like the new one. I believe is a bug or something, but looks awful

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
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Bluetooth metadata totally messed up

About 2-4 weeks ago, display of metadata totaly messed up. When Spotify starts to play next song metadata displayed on car screen does not update at all. When I click "next" button on phone screen metadata does not update too. But when I click "Next"...

Casual Listener

About 2-4 weeks ago, display of metadata totaly messed up. When Spotify starts to play next song metadata displayed on car screen does not update at all. When I click "next" button on phone scre...

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
  • 0 likes

GUI failures on orientation change

I am a PhD student at Università di Napoli and I am working on mobile software testing techniques. I tested your app for research purposes and I found some failures. It would be extremely useful if you could send me a feedback about this report. I am...

Newbie

I am a PhD student at Università di Napoli and I am working on mobile software testing techniques. I tested your app for research purposes and I found some failures. It would be extremely useful if y...

400 Views

0 replies

1 likes

  • 400 Views
  • 0 replies
  • 1 likes