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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118627 Views

27 replies

4 likes

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  • 27 replies
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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239191 Views

153 replies

11 likes

Android
autoplay
bluetooth
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  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600072 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492648 Views

581 replies

42 likes

Account
Free
  • 492648 Views
  • 581 replies
  • 42 likes

Cannot play playlist?

I tried to play only the Christmas songs 100 list that I found, but it starts playing and then moves on to something else that is random.

Newbie

I tried to play only the Christmas songs 100 list that I found, but it starts playing and then moves on to something else that is random.

295 Views

0 replies

0 likes

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Problemas com login premium family

Assinei uma conta Premium Family, mas não tenho acesso. Foi descontado do meu cartão, mas não tenho acesso à conta. Como posse resolver? Já desliguei da conta e entrei novamente, mas não adianta.

Newbie

Assinei uma conta Premium Family, mas não tenho acesso. Foi descontado do meu cartão, mas não tenho acesso à conta. Como posse resolver? Já desliguei da conta e entrei novamente, mas não adianta.

243 Views

0 replies

0 likes

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Can't download songs for offline

I had Spotify for some time now, but today I can't download any more songs for my Spotify it just keeps on saying enable cellular download but I've already done it, I decided to reinstall the app but it became worse because now I can't download any o...

Casual Listener

I had Spotify for some time now, but today I can't download any more songs for my Spotify it just keeps on saying enable cellular download but I've already done it, I decided to reinstall the app but...

284 Views

0 replies

0 likes

  • 284 Views
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Sin menu "tu biblioteca"

Hola que tal.Resulta que agregue a un familiar a la cuenta para que obtenga premium, pero ocurre que no tiene el menú "tu biblioteca".Solamente dice "tu" y llega a mostrar playlist y favoritos, faltando la opción de canciones, tu daily mix, entre otr...

Newbie

Hola que tal. Resulta que agregue a un familiar a la cuenta para que obtenga premium, pero ocurre que no tiene el menú "tu biblioteca". Solamente dice "tu" y llega a mostrar playlist y favoritos, f...

395 Views

0 replies

0 likes

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Where did my thumbed-up radio tracks go?

The first time I tried Radio, the app said I had a new radio playlist of all the tracks I thumbed up. However, now it's nowhere to be found on either my android app OR my Mac Spotify Web Player! Help! Where did my thumbed-up tracks playlist go??

Casual Listener

The first time I tried Radio, the app said I had a new radio playlist of all the tracks I thumbed up. However, now it's nowhere to be found on either my android app OR my Mac Spotify Web Player! Help...

Yrrah1

Gig Goer

452 Views

1 replies

0 likes

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  • 1 replies
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BUG: Spotify cannot remember last song without a data connection nor in offline mode

Hi, Before the last update, whenever I entered my car, it remembered the last song. But since the last update, it won't remember the playlist position so it won't be resumed when I don't have signal (as in my garage). It also happens when Spotify is ...

Regular

Hi,   Before the last update, whenever I entered my car, it remembered the last song. But since the last update, it won't remember the playlist position so it won't be resumed w...

DJammyRasta

Newbie

4079 Views

11 replies

8 likes

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  • 11 replies
  • 8 likes

Offline songs are deleted

Hi.I have an Android 6.0.1 device, and Spotify Premium. I download my lists for offline playing. After some hours, the lists seem to be deleted from offline storage. It's the main reason I made a subscription and I can't hear my songs. What can I do?

Newbie

Hi. I have an Android 6.0.1 device, and Spotify Premium. I download my lists for offline playing. After some hours, the lists seem to be deleted from offline storage. It's the main reason I made a s...

325 Views

0 replies

0 likes

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Podcasts not available for me

Hi. Im from Latvia and using spotify for a long time now. Recently found out, that podcasts is available in spotify. After googling for a while, found a lot of info about podcasts and shows in spotify, but nothing of that is available to me, nor in a...

Newbie

Hi. Im from Latvia and using spotify for a long time now. Recently found out, that podcasts is available in spotify. After googling for a while, found a lot of info about podcasts and shows in spotif...

Joe

Community Legend

1408 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Charged for premium but won't update to premium

I was charged for the premium account but it wouldn't give me the premium service of no ads. How do I fix this?

Newbie

I was charged for the premium account but it wouldn't give me the premium service of no ads. How do I fix this?

Jacob

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
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Solved!! Spotify app not found on 2016 Ford Fiesta Sony Sync radio

Hi, I've had my 2016 Ford Fiesta since July and while I've had minor issues with the Spotify app playing from my Nexus 5x via bluetooth. it's been manageable until now (having to stop the car and open the door and then restart the engine to make the ...

Casual Listener

Hi,   I've had my 2016 Ford Fiesta since July and while I've had minor issues with the Spotify app playing from my Nexus 5x via bluetooth. it's been manageable until now (having to stop the ca...

Sampaul29

Casual Listener

3900 Views

6 replies

0 likes

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  • 6 replies
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Same 20 songs in shuffle

Hey guys,When I choose shuffle, it plays the same 20 songs over and over. I have the basic plan so is that the problem? Its getting pretty annoying that I can't listen to my saved library.Thanks

Visitor

Hey guys, When I choose shuffle, it plays the same 20 songs over and over. I have the basic plan so is that the problem? Its getting pretty annoying that I can't listen to my saved library. Thanks

327 Views

0 replies

0 likes

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Wrong when playing music

why then if you wanted to listen a songs. a song can not be selected and must wear a shuffle option and should be at a premium upgrade. I can't play music like what i want.

Casual Listener

why then if you wanted to listen a songs. a song can not be selected and must wear a shuffle option and should be at a premium upgrade. I can't play music like what i want.

BowoMT1

Casual Listener

491 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify use with Bluetooth causes phone to crash.

Hey, I have a Moto-X with android 4.2.2 and an up-to-date spotify app.When I try to play a song while connected to my Bluetooth speaker (a Photive Hydra PH-BTW55) it causes my phone to reboot. This is a new problem as I have used this pair (phone and...

Newbie

Hey, I have a Moto-X with android 4.2.2 and an up-to-date spotify app. When I try to play a song while connected to my Bluetooth speaker (a Photive Hydra PH-BTW55) it causes my phone to reboot. Th...

Julerobb1

Regular

4704 Views

10 replies

1 likes

  • 4704 Views
  • 10 replies
  • 1 likes

Won't let me create a new playlist

Everytime I go to create a new playlist it won't let me but let's me adds songs to playlists, been happening for the last week. Have tried uninstalling and then reinstalling the app but same problem happens, anyone able to shed light on why it's doin...

Casual Listener

Everytime I go to create a new playlist it won't let me but let's me adds songs to playlists, been happening for the last week. Have tried uninstalling and then reinstalling the app but same problem ...

TomRead92

Casual Listener

13411 Views

7 replies

4 likes

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  • 7 replies
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Solved!! Album not available

Hello,So there's this album from Nekfeu, which was released 4 days ago. He's à french rapper and immediatly made it to the charts in France. I'm living in Austria and everytime i'm trying to play the album it displays me: ,, non available''. Is this ...

Newbie

Hello, So there's this album from Nekfeu, which was released 4 days ago. He's à french rapper and immediatly made it to the charts in France. I'm living in Austria and everytime i'm trying to play...

Jacob

Community Legend

831 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Listening playlist in order / Android

Hi everybody, I mostly use spotify with Android now. When I play a playlist by selecting the first song spotify *ALWAYS* shuffle the playlist (it never plays the playlist in displayed order). I don't understand why I have the same behavour using or n...

Casual Listener

Hi everybody,   I mostly use spotify with Android now. When I play a playlist by selecting the first song spotify *ALWAYS* shuffle the playlist (it never plays the playlist in displayed order)...

Petaudiere

Casual Listener

544 Views

2 replies

0 likes

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  • 2 replies
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Problems with log in

Ayudaaa! Cada que me salgo de la app de Spotify tengo que ingresar mi contraseña para volver a entrar, porque pasa esto? Además mis canciones guardadas se borran.

Newbie

Ayudaaa! Cada que me salgo de la app de Spotify tengo que ingresar mi contraseña para volver a entrar, porque pasa esto? Además mis canciones guardadas se borran.

365 Views

0 replies

0 likes

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Android stereo speaker issue

Hi there, i have an issue i really need help with, ive recently installed an android stereo into my car, and have spotify on it. The problem is spotify only plays music through the front speakers, and nothing to rear. i have a rough idea from other p...

Newbie

Hi there, i have an issue i really need help with, ive recently installed an android stereo into my car, and have spotify on it. The problem is spotify only plays music through the front speakers, an...

339 Views

0 replies

0 likes

  • 339 Views
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honor 7: Spotify stops playing... looses connection to sonos and so on...

hi everybody,i am using spotify with my mobile "Honor 7". Sportify manages to play several songs, maybe up to about 15. Then it stopps playing, and the connection to sonos is down. After that Spotify "jumps" from song to song sometimes, sometimes it ...

Newbie

hi everybody, i am using spotify with my mobile "Honor 7". Sportify manages to play several songs, maybe up to about 15. Then it stopps playing, and the connection to sonos is down. After that Spoti...

469 Views

0 replies

2 likes

  • 469 Views
  • 0 replies
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Where are the downloads?

I updated spotify on the newest version for android but i cant find the downloaded music in spotify I Can only find the Favorites wich are only 60 but i downloaded more than 1000

Newbie

I updated spotify on the newest version for android but i cant find the downloaded music in spotify 😕 I Can only find the Favorites wich are only 60 but i downloaded more than 1000 😅

296 Views

0 replies

0 likes

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