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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7047 Views

0 replies

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Bug in Facebook connection

I try to connect my Spotify account to Facebook and it say I was connected and to enter my user and password; but when I tried it say I wasn't connected to Facebook.

Casual Listener

I try to connect my Spotify account to Facebook and it say I was connected and to enter my user and password; but when I tried it say I wasn't connected to Facebook.

Chiarav25

Casual Listener

354 Views

2 replies

0 likes

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Mobile Phone and Desktop App - How to disconnect?

Hi there, I have been searching the board for this but did not find anything related. My apologies if I overlooked it ... Is there a way to stop my phone app (on Samsung S7) to be synchronized with my desktop app (both Windows and Mac)? An example: I...

Casual Listener

Hi there,   I have been searching the board for this but did not find anything related. My apologies if I overlooked it ...   Is there a way to stop my phone app (on Samsung S7) to be s...

Daniel

Community Legend

2502 Views

1 replies

2 likes

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Wrong playlist order, very!! annoying!

Hi Spotify,when playing a playlist (android 6, oneplus3) from the e.g. middle, it starts from the beginning after the next track.Example: i start a playlist at track 6. Instead of playing track 7 after track 6 it starts playing the list from track 1 ...

Newbie

Hi Spotify, when playing a playlist (android 6, oneplus3) from the e.g. middle, it starts from the beginning after the next track. Example: i start a playlist at track 6. Instead of playing tra...

Daniel

Community Legend

377 Views

1 replies

0 likes

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Solved!! Spotify closes when offline

I have premium and it had no issues, until last update. Im not sure if it is a bug or not but when I try to open spotify it opens freezes and closes. No issue when im on mobile data or wifi. And my phone is Galaxy S4

Casual Listener

I have premium and it had no issues, until last update. Im not sure if it is a bug or not but when I try to open spotify it opens freezes and closes. No issue when im on mobile data or wifi. And my p...

Reax

Regular

1379 Views

2 replies

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Suggest songs - bug?

Hello, I have problem while using Spotify Free (i've used Premium) i wanted to listen one of movie's soundtrack (Daredevil, X-men:the last stand) album and afrer 2 songs Spotify played Katy Perry after that Niki Minaj etc. after few more it played on...

Casual Listener

Hello,    I have problem while using Spotify Free (i've used Premium) i wanted to listen one of movie's soundtrack (Daredevil, X-men:the last stand) album and afrer 2 songs Spotify played...

sha2gy

Casual Listener

495 Views

2 replies

0 likes

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Solved!! Deleted downloads and space problems

Hello,I'm using a Spotify premium account on my oneplus one device and I've got a couple of issues with it.First of all, it deletes songs that should stay at least 30 days in just a couple of days, so I always have to download them again at least onc...

Casual Listener

Hello, I'm using a Spotify premium account on my oneplus one device and I've got a couple of issues with it. First of all, it deletes songs that should stay at least 30 days in just a couple of d...

je_m

Casual Listener

1326 Views

2 replies

0 likes

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Solved!! HUAWEI P8 lite + Android 6.0 + Spotify 6.2.0.1028 armV7 + Bluetooth car system = audio drop outs

Hello, After my HUAWEI got updated to Android 6, the audio drops out each few seconds when connected to the car bluetooth system. It happens either with streaming or downloaded music. I reinstalled the application and ofc restarting the phone doesn't...

Casual Listener

Hello,   After my HUAWEI got updated to Android 6, the audio drops out each few seconds when connected to the car bluetooth system. It happens either with streaming or downloaded music. &nbsp...

danigutierrez

Casual Listener

4461 Views

2 replies

0 likes

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Music stops playing when skipping songs

Alright so for whatever reason, Spotify has started this weird issue where if I go from my tablets lock screen to skip a song, it stops playing. However, when I unlock my device the music immediately starts playing again. I have tried turning off/on ...

Newbie

Alright so for whatever reason, Spotify has started this weird issue where if I go from my tablets lock screen to skip a song, it stops playing. However, when I unlock my device the music immediately...

Daniel

Community Legend

398 Views

1 replies

0 likes

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Daily mix stops after playing first batch of songs - No new songs added

First of all, big thanks for the Daily Mix. I think it can become an awesome feature of Spotify. I'm playing the Daily Mix from my android phone to my PC but the playlist stops as soon as it has played the last song. On the bottom of the playlist it ...

Roadie

First of all, big thanks for the Daily Mix. I think it can become an awesome feature of Spotify.   I'm playing the Daily Mix from my android phone to my PC but the playlist stops as soon ...

agdam001

Casual Listener

3245 Views

12 replies

0 likes

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[Bug] Last.fm scrobbling cannot be disabled

I use a 3rd party app to scrobble to my last.fm account. This way all my music is scrobbled and not just the music I listen through Spotify. However, after I disabled the last.fm scrobbling in the Spotify settings I get a notification every time I pl...

Gig Goer

I use a 3rd party app to scrobble to my last.fm account. This way all my music is scrobbled and not just the music I listen through Spotify.    However, after I disabled the last.fm&...

atheistponcho

Newbie

1306 Views

5 replies

1 likes

Android
bug
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Why cant a stream??

I have spotify premium so download a lot of my music but i cant seem to stream music. It says its not available but then i can download it??? I have checked my settings and they are all right...i never used to have this issue but its been like this f...

Newbie

I have spotify premium so download a lot of my music but i cant seem to stream music. It says its not available but then i can download it??? I have checked my settings and they are all right...i nev...

Daniel

Community Legend

466 Views

1 replies

0 likes

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AFTER UPDATING, SOME FEATURES WONT WORK

The features likeAdd to queAdd to playlist and the rest wont work for my spotify. Pls address this asap

Newbie

The features like Add to que Add to playlist and the rest wont work for my spotify. Pls address this asap

Daniel

Community Legend

312 Views

1 replies

0 likes

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Latest android update menu doesnt work

You can search a song to play but if you select the menu that offers the option to add song to playlist, go to artist or go to album simply doesn't work. You can click on the option to add to playlist but nothing happens. This started happening after...

Newbie

You can search a song to play but if you select the menu that offers the option to add song to playlist, go to artist or go to album simply doesn't work. You can click on the option to add to playlis...

4themo

Newbie

717 Views

1 replies

1 likes

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Family subscription, only bill payer can have playlists?

Hey all. We upgraded one of our accounts from premium to family. We have added the new family members (me) and downloaded the app.No one can add playlists via the android app, or add songs to existing playlists (created on the pc) except the main acc...

Newbie

Hey all. We upgraded one of our accounts from premium to family. We have added the new family members (me) and downloaded the app. No one can add playlists via the android app, or add songs to exi...

Daniel

Community Legend

278 Views

1 replies

0 likes

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Per song options not working

Click the button with three bullets and click any options so that nothing happens.Oh! One more thing, Spotify's support is very premium. Thanks community.

Casual Listener

Click the button with three bullets and click any options so that nothing happens. Oh! One more thing, Spotify's support is very premium. 😑 Thanks community. 😁

Joe

Community Legend

333 Views

1 replies

0 likes

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Offline playlists being removed from my Android phone

Ok so every time I turn my Android phone off or the battery dies I lose all of my offline playlists that I've downloaded. Very frustrating.I've try uninstalling the ap removing everything to do with Spotify from my phone and SDcard, reinstalling the ...

Casual Listener

Ok so every time I turn my Android phone off or the battery dies I lose all of my offline playlists that I've downloaded. Very frustrating. I've try uninstalling the ap removing everything to do wit...

Daniel

Community Legend

569 Views

5 replies

0 likes

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Solved!! Can't add songs to playlists

Hey guys, since this last update I'll find songs, select the option to 'add to Playlist' and the window disappears without giving further options and without adding to any playlist. Is this a common problem?

Casual Listener

Hey guys, since this last update I'll find songs, select the option to 'add to Playlist' and the window disappears without giving further options and without adding to any playlist. Is this a common ...

Topdollardj

Casual Listener

2202 Views

4 replies

0 likes

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cancellation

Will I lose my music if I cancel my account for Telco provider to pick up the cost for premium?

Newbie

Will I lose my music if I cancel my account for Telco provider to pick up the cost for premium?

Daniel

Community Legend

337 Views

1 replies

0 likes

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Unable to share music.

Every time I try to share a song, using spotify, on my s7, I keep getting the same pop up that asks how I would like to share the song. It has many options accept for Spotify itself. See the attached screen shot.Can anyone help me figure this out?

Casual Listener

Every time I try to share a song, using spotify, on my s7, I keep getting the same pop up that asks how I would like to share the song. It has many options accept for Spotify itself. See the attached...

Daniel

Community Legend

301 Views

1 replies

0 likes

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