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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7078 Views

0 replies

7 likes

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Solved!! Can't log in

I was having trouble paying for primum so I can go offline for a flight tomorrow so I tried to log out and log back in. But now I can't log in and I already reset my password to the password i thought it was but still can't log in on the app but can ...

Regular

I was having trouble paying for primum so I can go offline for a flight tomorrow so I tried to log out and log back in. But now I can't log in and I already reset my password to the password i though...

ItsNotMeButIsMe

Regular

1152 Views

9 replies

0 likes

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Android Spotify Playing in Slow Motion

I have a galaxy note 5 and the spotify app is playing in slow motion. how do i fix????

Newbie

I have a galaxy note 5 and the spotify app is playing in slow motion.   how do i fix????

Daniel

Community Legend

5409 Views

1 replies

0 likes

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  • 1 replies
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Vast majority of downloaded songs have "undownloaded"

Hi everyone,I had most of my library downloaded to my Android device (Nexus 6p,recently updated to Nougat). Spotify took nearly all of around 40GB of my available space.This morning, vast majority of that has disappeared and nearly all of the songs a...

Newbie

Hi everyone, I had most of my library downloaded to my Android device (Nexus 6p,recently updated to Nougat). Spotify took nearly all of around 40GB of my available space. This morning, vast maj...

Daniel

Community Legend

800 Views

1 replies

0 likes

  • 800 Views
  • 1 replies
  • 0 likes

Repeating Songs

I've noticed my songs repeat everytime I open up spotify to listen to music. It'll play the same songs, over and over. Well, between opening and closing spotify. This isn't an issue, it's a complaint. These songs get annoying. I never hear any of my ...

Casual Listener

I've noticed my songs repeat everytime I open up spotify to listen to music. It'll play the same songs, over and over. Well, between opening and closing spotify. This isn't an issue, it's a complaint...

svsu

Casual Listener

1928 Views

3 replies

0 likes

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Everything is Premium

Hi!I don't know if this just my phone, but everytime I try to play ANYTHING on my phone, it doesn't work. I have alread tried deleting and reinstalling the app, but that failed. Every single song I try to play is suddenly a "premium feature". weird t...

Newbie

Hi! I don't know if this just my phone, but everytime I try to play ANYTHING on my phone, it doesn't work. I have alread tried deleting and reinstalling the app, but that failed. Every single song I...

Daniel

Community Legend

617 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Album art not showing?

Spotify has recently been only showing some of my music's album art, and the album art for other songs/albums as just plain white. There doesnt seem to be a pattern or reason why. In an effort to fix this problem, I cleared the data and cache and res...

Casual Listener

Spotify has recently been only showing some of my music's album art, and the album art for other songs/albums as just plain white. There doesnt seem to be a pattern or reason why. In an effort to fix...

sidneyzarnich

Casual Listener

12995 Views

2 replies

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Configuration is not possible, only because I use another device

I don't understand, why I can't change configurations like Corssfading, gapless, Normalize Volume, Devide broadcast Status, Private Session, Streaming Qualitiy, Download Quality, Download using cellular, Equilizer. Only because I use another device. ...

Roadie

I don't understand, why I can't change configurations like Corssfading, gapless, Normalize Volume, Devide broadcast Status, Private Session, Streaming Qualitiy, Download Quality, Download using cellu...

Kalmora

Roadie

609 Views

4 replies

0 likes

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  • 4 replies
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Stop phone and pc to sync

Hello! When I listen to Spotify on my computer the song shows on my phone. How do I stop this?

Newbie

Hello! When I listen to Spotify on my computer the song shows on my phone. How do I stop this? 🙂

Daniel

Community Legend

3210 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Solved!! Does Daily Mix use downloaded songs?

Do the Daily Mix playlists use offline songs when they're available, or do they stream all songs by default, regardless of offline availability?

Music Fan

Do the Daily Mix playlists use offline songs when they're available, or do they stream all songs by default, regardless of offline availability?

Daniel

Community Legend

3838 Views

1 replies

0 likes

Offline download
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Solved!! Recover a song feom daily mix?

Was curious what the circle with line going through it did so I pressed it and it removed the song from Daily mix. It didn't have an option to recover it. Anyone know of a way?

Casual Listener

Was curious what the circle with line going through it did so I pressed it and it removed the song from Daily mix. It didn't have an option to recover it. Anyone know of a way?

Dj_heat_19

Newbie

41366 Views

35 replies

12 likes

  • 41366 Views
  • 35 replies
  • 12 likes

Daily Mix mistakenly marked songs

Hi. In my Daily Mix mistakenly I pointed to a song by an artist like if I did not like but I really love the songs by that artist. How do I get songs by that artist reappearing in my Daily Mixes? Thanks.

Newbie

Hi. In my Daily Mix mistakenly I pointed to a song by an artist like if I did not like but I really love the songs by that artist. How do I get songs by that artist reappearing in my Daily Mixes? Tha...

Daniel

Community Legend

649 Views

1 replies

1 likes

  • 649 Views
  • 1 replies
  • 1 likes

Bug in Facebook connection

I try to connect my Spotify account to Facebook and it say I was connected and to enter my user and password; but when I tried it say I wasn't connected to Facebook.

Casual Listener

I try to connect my Spotify account to Facebook and it say I was connected and to enter my user and password; but when I tried it say I wasn't connected to Facebook.

Chiarav25

Casual Listener

356 Views

2 replies

0 likes

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Mobile Phone and Desktop App - How to disconnect?

Hi there, I have been searching the board for this but did not find anything related. My apologies if I overlooked it ... Is there a way to stop my phone app (on Samsung S7) to be synchronized with my desktop app (both Windows and Mac)? An example: I...

Casual Listener

Hi there,   I have been searching the board for this but did not find anything related. My apologies if I overlooked it ...   Is there a way to stop my phone app (on Samsung S7) to be s...

Daniel

Community Legend

2503 Views

1 replies

2 likes

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  • 1 replies
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Wrong playlist order, very!! annoying!

Hi Spotify,when playing a playlist (android 6, oneplus3) from the e.g. middle, it starts from the beginning after the next track.Example: i start a playlist at track 6. Instead of playing track 7 after track 6 it starts playing the list from track 1 ...

Newbie

Hi Spotify, when playing a playlist (android 6, oneplus3) from the e.g. middle, it starts from the beginning after the next track. Example: i start a playlist at track 6. Instead of playing tra...

Daniel

Community Legend

377 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify closes when offline

I have premium and it had no issues, until last update. Im not sure if it is a bug or not but when I try to open spotify it opens freezes and closes. No issue when im on mobile data or wifi. And my phone is Galaxy S4

Casual Listener

I have premium and it had no issues, until last update. Im not sure if it is a bug or not but when I try to open spotify it opens freezes and closes. No issue when im on mobile data or wifi. And my p...

Reax

Regular

1380 Views

2 replies

0 likes

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Suggest songs - bug?

Hello, I have problem while using Spotify Free (i've used Premium) i wanted to listen one of movie's soundtrack (Daredevil, X-men:the last stand) album and afrer 2 songs Spotify played Katy Perry after that Niki Minaj etc. after few more it played on...

Casual Listener

Hello,    I have problem while using Spotify Free (i've used Premium) i wanted to listen one of movie's soundtrack (Daredevil, X-men:the last stand) album and afrer 2 songs Spotify played...

sha2gy

Casual Listener

498 Views

2 replies

0 likes

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Solved!! Deleted downloads and space problems

Hello,I'm using a Spotify premium account on my oneplus one device and I've got a couple of issues with it.First of all, it deletes songs that should stay at least 30 days in just a couple of days, so I always have to download them again at least onc...

Casual Listener

Hello, I'm using a Spotify premium account on my oneplus one device and I've got a couple of issues with it. First of all, it deletes songs that should stay at least 30 days in just a couple of d...

je_m

Casual Listener

1326 Views

2 replies

0 likes

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Solved!! HUAWEI P8 lite + Android 6.0 + Spotify 6.2.0.1028 armV7 + Bluetooth car system = audio drop outs

Hello, After my HUAWEI got updated to Android 6, the audio drops out each few seconds when connected to the car bluetooth system. It happens either with streaming or downloaded music. I reinstalled the application and ofc restarting the phone doesn't...

Casual Listener

Hello,   After my HUAWEI got updated to Android 6, the audio drops out each few seconds when connected to the car bluetooth system. It happens either with streaming or downloaded music. &nbsp...

danigutierrez

Casual Listener

4463 Views

2 replies

0 likes

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Music stops playing when skipping songs

Alright so for whatever reason, Spotify has started this weird issue where if I go from my tablets lock screen to skip a song, it stops playing. However, when I unlock my device the music immediately starts playing again. I have tried turning off/on ...

Newbie

Alright so for whatever reason, Spotify has started this weird issue where if I go from my tablets lock screen to skip a song, it stops playing. However, when I unlock my device the music immediately...

Daniel

Community Legend

398 Views

1 replies

0 likes

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  • 1 replies
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Daily mix stops after playing first batch of songs - No new songs added

First of all, big thanks for the Daily Mix. I think it can become an awesome feature of Spotify. I'm playing the Daily Mix from my android phone to my PC but the playlist stops as soon as it has played the last song. On the bottom of the playlist it ...

Roadie

First of all, big thanks for the Daily Mix. I think it can become an awesome feature of Spotify.   I'm playing the Daily Mix from my android phone to my PC but the playlist stops as soon ...

agdam001

Casual Listener

3248 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes