Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi everyone,I had most of my library downloaded to my Android device (Nexus 6p,recently updated to Nougat). Spotify took nearly all of around 40GB of my available space.This morning, vast majority of that has disappeared and nearly all of the songs a...
Hi everyone, I had most of my library downloaded to my Android device (Nexus 6p,recently updated to Nougat). Spotify took nearly all of around 40GB of my available space. This morning, vast maj...
Community Legend
798 Views
1 replies
0 likes
I've noticed my songs repeat everytime I open up spotify to listen to music. It'll play the same songs, over and over. Well, between opening and closing spotify. This isn't an issue, it's a complaint. These songs get annoying. I never hear any of my ...
I've noticed my songs repeat everytime I open up spotify to listen to music. It'll play the same songs, over and over. Well, between opening and closing spotify. This isn't an issue, it's a complaint...
Casual Listener
1921 Views
3 replies
0 likes
Hi!I don't know if this just my phone, but everytime I try to play ANYTHING on my phone, it doesn't work. I have alread tried deleting and reinstalling the app, but that failed. Every single song I try to play is suddenly a "premium feature". weird t...
Hi! I don't know if this just my phone, but everytime I try to play ANYTHING on my phone, it doesn't work. I have alread tried deleting and reinstalling the app, but that failed. Every single song I...
Community Legend
613 Views
1 replies
0 likes
Spotify has recently been only showing some of my music's album art, and the album art for other songs/albums as just plain white. There doesnt seem to be a pattern or reason why. In an effort to fix this problem, I cleared the data and cache and res...
Spotify has recently been only showing some of my music's album art, and the album art for other songs/albums as just plain white. There doesnt seem to be a pattern or reason why. In an effort to fix...
Casual Listener
12983 Views
2 replies
0 likes
I don't understand, why I can't change configurations like Corssfading, gapless, Normalize Volume, Devide broadcast Status, Private Session, Streaming Qualitiy, Download Quality, Download using cellular, Equilizer. Only because I use another device. ...
I don't understand, why I can't change configurations like Corssfading, gapless, Normalize Volume, Devide broadcast Status, Private Session, Streaming Qualitiy, Download Quality, Download using cellu...
Roadie
609 Views
4 replies
0 likes
Hello! When I listen to Spotify on my computer the song shows on my phone. How do I stop this?
Hello! When I listen to Spotify on my computer the song shows on my phone. How do I stop this? 🙂
Community Legend
3201 Views
1 replies
1 likes
Do the Daily Mix playlists use offline songs when they're available, or do they stream all songs by default, regardless of offline availability?
Do the Daily Mix playlists use offline songs when they're available, or do they stream all songs by default, regardless of offline availability?
Community Legend
3828 Views
1 replies
0 likes
Was curious what the circle with line going through it did so I pressed it and it removed the song from Daily mix. It didn't have an option to recover it. Anyone know of a way?
Was curious what the circle with line going through it did so I pressed it and it removed the song from Daily mix. It didn't have an option to recover it. Anyone know of a way?
Newbie
41279 Views
35 replies
12 likes
Hi. In my Daily Mix mistakenly I pointed to a song by an artist like if I did not like but I really love the songs by that artist. How do I get songs by that artist reappearing in my Daily Mixes? Thanks.
Hi. In my Daily Mix mistakenly I pointed to a song by an artist like if I did not like but I really love the songs by that artist. How do I get songs by that artist reappearing in my Daily Mixes? Tha...
Community Legend
649 Views
1 replies
1 likes
I try to connect my Spotify account to Facebook and it say I was connected and to enter my user and password; but when I tried it say I wasn't connected to Facebook.
I try to connect my Spotify account to Facebook and it say I was connected and to enter my user and password; but when I tried it say I wasn't connected to Facebook.
Casual Listener
353 Views
2 replies
0 likes
Hi there, I have been searching the board for this but did not find anything related. My apologies if I overlooked it ... Is there a way to stop my phone app (on Samsung S7) to be synchronized with my desktop app (both Windows and Mac)? An example: I...
Hi there, I have been searching the board for this but did not find anything related. My apologies if I overlooked it ... Is there a way to stop my phone app (on Samsung S7) to be s...
Community Legend
2498 Views
1 replies
2 likes
Hi Spotify,when playing a playlist (android 6, oneplus3) from the e.g. middle, it starts from the beginning after the next track.Example: i start a playlist at track 6. Instead of playing track 7 after track 6 it starts playing the list from track 1 ...
Hi Spotify, when playing a playlist (android 6, oneplus3) from the e.g. middle, it starts from the beginning after the next track. Example: i start a playlist at track 6. Instead of playing tra...
Community Legend
376 Views
1 replies
0 likes
I have premium and it had no issues, until last update. Im not sure if it is a bug or not but when I try to open spotify it opens freezes and closes. No issue when im on mobile data or wifi. And my phone is Galaxy S4
I have premium and it had no issues, until last update. Im not sure if it is a bug or not but when I try to open spotify it opens freezes and closes. No issue when im on mobile data or wifi. And my p...
Regular
1371 Views
2 replies
0 likes
Hello, I have problem while using Spotify Free (i've used Premium) i wanted to listen one of movie's soundtrack (Daredevil, X-men:the last stand) album and afrer 2 songs Spotify played Katy Perry after that Niki Minaj etc. after few more it played on...
Hello, I have problem while using Spotify Free (i've used Premium) i wanted to listen one of movie's soundtrack (Daredevil, X-men:the last stand) album and afrer 2 songs Spotify played...
Casual Listener
492 Views
2 replies
0 likes
Hello,I'm using a Spotify premium account on my oneplus one device and I've got a couple of issues with it.First of all, it deletes songs that should stay at least 30 days in just a couple of days, so I always have to download them again at least onc...
Hello, I'm using a Spotify premium account on my oneplus one device and I've got a couple of issues with it. First of all, it deletes songs that should stay at least 30 days in just a couple of d...
Casual Listener
1322 Views
2 replies
0 likes
Hello, After my HUAWEI got updated to Android 6, the audio drops out each few seconds when connected to the car bluetooth system. It happens either with streaming or downloaded music. I reinstalled the application and ofc restarting the phone doesn't...
Hello, After my HUAWEI got updated to Android 6, the audio drops out each few seconds when connected to the car bluetooth system. It happens either with streaming or downloaded music.  ...
Casual Listener
4461 Views
2 replies
0 likes
Alright so for whatever reason, Spotify has started this weird issue where if I go from my tablets lock screen to skip a song, it stops playing. However, when I unlock my device the music immediately starts playing again. I have tried turning off/on ...
Alright so for whatever reason, Spotify has started this weird issue where if I go from my tablets lock screen to skip a song, it stops playing. However, when I unlock my device the music immediately...
Community Legend
398 Views
1 replies
0 likes
First of all, big thanks for the Daily Mix. I think it can become an awesome feature of Spotify. I'm playing the Daily Mix from my android phone to my PC but the playlist stops as soon as it has played the last song. On the bottom of the playlist it ...
First of all, big thanks for the Daily Mix. I think it can become an awesome feature of Spotify. I'm playing the Daily Mix from my android phone to my PC but the playlist stops as soon ...
Casual Listener
3242 Views
12 replies
0 likes
I use a 3rd party app to scrobble to my last.fm account. This way all my music is scrobbled and not just the music I listen through Spotify. However, after I disabled the last.fm scrobbling in the Spotify settings I get a notification every time I pl...
I use a 3rd party app to scrobble to my last.fm account. This way all my music is scrobbled and not just the music I listen through Spotify. However, after I disabled the last.fm&...
Newbie
1301 Views
5 replies
1 likes
