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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107531 Views

26 replies

3 likes

  • 107531 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217509 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217509 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571747 Views

79 replies

3 likes

  • 571747 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470942 Views

577 replies

40 likes

Account
Free
  • 470942 Views
  • 577 replies
  • 40 likes

A couple issues when using bluetooth to car stereo.

I'm having a few issues with Spotify when I use it with my car stereo.First of all, it doesn't automatically start playing when it connects, I'm not sure why it's stopped as it was working before.Secondly, since it doesn't auto play, I'm forced to pu...

Newbie

I'm having a few issues with Spotify when I use it with my car stereo. First of all, it doesn't automatically start playing when it connects, I'm not sure why it's stopped as it was working before...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
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Offline, not playing

I have switched the toggle under settings to offline mode, I have also unsistalled and re-installed the app on my Android.However I am unable to still play songs I have downloaded (and these have the appropriate green arrow to say this has downloaded...

Newbie

I have switched the toggle under settings to offline mode, I have also unsistalled and re-installed the app on my Android. However I am unable to still play songs I have downloaded (and these have t...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
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Efetuei o pagamento premium mas não ativa a cinta

Por favor já efetuei o pagamento da conta premium mas nao consigo ativar e utilizar.

Newbie

Por favor já efetuei o pagamento da conta premium mas nao consigo ativar e utilizar.

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Crear playlist

Hola!!! Tengo la versión premium gratuita durante 3 meses, y el problema es q no me deja crear una playlist.... Se queda como si estuviera pensando. Y tampoco me Deja cambiar el nombre a otra q ya tenia. Alguien sabe porque?

Newbie

Hola!!! Tengo la versión premium gratuita durante 3 meses, y el problema es q no me deja crear una playlist.... Se queda como si estuviera pensando. Y tampoco me Deja cambiar el nombre a otra q ya te...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Problem reading some songs

Hello, I am a premium user. There are some songs that I can't read on my android device. An exemple; the album of rap group "The Firm". Songs appear in grey and are impossible to listen to. Why is that?

Newbie

Hello, I am a premium user. There are some songs that I can't read on my android device. An exemple; the album of rap group "The Firm". Songs appear in grey and are impossible to listen to. Why is th...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
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App crashing on artist and playlist pages

App crashes whenever I try to view or play a playlist or artist page. I can save albums from the search page and play them from my library but I can't play playlists. im a brand new user, just installed the app.I've tried restarting my phone, removin...

Visitor

App crashes whenever I try to view or play a playlist or artist page. I can save albums from the search page and play them from my library but I can't play playlists. im a brand new user, just instal...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Solved!! Cannot download playlist/album over data

Please help I cannot dowload over mobile data, I just switched on download over data in settings but when I try to download the playlist is not downloading....

Casual Listener

Please help I cannot dowload over mobile data, I just switched on download over data in settings but when I try to download the playlist is not downloading....

deneuv34

Casual Listener

816 Views

3 replies

0 likes

  • 816 Views
  • 3 replies
  • 0 likes

download

Where does my weekly playlist download to when I choose to download it?

Newbie

Where does my weekly playlist download to when I choose to download it?

Mattosaurus

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Ca bug

Ca bug toujours quand je passe des chansons .. j suis bin tanner j vais me d ésabonner...

Newbie

Ca bug toujours quand je passe des chansons .. j suis bin tanner j vais me d ésabonner...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Bottom icon tray should adjust to the screen size or revert to old functionallity

Somewhere around version 7.0.0 a tray with icons was added to the mobile app which stays persistent on (almost) every screen (at the bottom). Considering the minimal space on mobile devices I think this is a big user unfriendly feature. I can remembe...

Casual Listener

Somewhere around version 7.0.0 a tray with icons was added to the mobile app which stays persistent on (almost) every screen (at the bottom). Considering the minimal space on mobile devices I think t...

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
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Can't download Spotify on Mac Sierra v10.12

Hi. Initially had problems logging into Spotify using Facebook account on the mac (worked fine on my phone). So tried to uninstall and reinstall spotify. When I try to install, I get a message saying 'Dowload failed. Retrying in 4s'... or however man...

Casual Listener

Hi.   Initially had problems logging into Spotify using Facebook account on the mac (worked fine on my phone). So tried to uninstall and reinstall spotify. When I try to install, I get a messa...

elfurioso

Casual Listener

679 Views

3 replies

0 likes

  • 679 Views
  • 3 replies
  • 0 likes

Cannot create Playlist on android

For some reason, spotify will no longer allow me to create a Playlist. I've tried two different ways with no luck. It allows me to enter the Playlist name, click save/go bit then won't complete the process. I have to back out of it and it never saves...

Newbie

For some reason, spotify will no longer allow me to create a Playlist. I've tried two different ways with no luck. It allows me to enter the Playlist name, click save/go bit then won't complete the p...

Joe

Community Legend

481 Views

2 replies

0 likes

  • 481 Views
  • 2 replies
  • 0 likes

Spotify Freezing

Spotify freezing after changing song while another song is downloading.It happen more than 2 times after changes ( I mean new interface).So this is my problem and what should I do for this!?

Casual Listener

Spotify freezing after changing song while another song is downloading.It happen more than 2 times after changes ( I mean new interface).So this is my problem and what should I do for this!?

Nico

Community Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Android Auto Issue

I have an HTC One (M9) and am having a weird issue. I can connect my phone to my 16 GTI and use Android Auto. The connection works ok until I open Spotiy from the AA menu. Once opened, AA loses its data conection from my phone. The usb config goes fr...

Casual Listener

I have an HTC One (M9) and am having a weird issue. I can connect my phone to my 16 GTI and use Android Auto. The connection works ok until I open Spotiy from the AA menu. Once opened, AA loses its d...

388 Views

0 replies

0 likes

  • 388 Views
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Cant create new playlists

I cant create new playlists, i go to playlists and click on "new playlist" then i name it and when i click on "create" nothing happens, i cant even rename an old playlist. Samsung Galaxy S7 edge, Android 6.0.1 touch wiz or Nova I have reinstalld Spot...

Music Fan

I cant create new playlists, i go to playlists and click on "new playlist" then i name it and when i click on "create" nothing happens, i cant even rename an old playlist.   Samsung Galaxy S7 ...

Stemag64

Music Fan

1644 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

App causes static while playing music - Damage to headset.

While listening to my spotify playlist; the app will glitch out and cause static. I had switched out with four different headsets and damaged two of them. I had also listened to an alternative app for music to make sure it wasn't my phone, and I can ...

Roadie

While listening to my spotify playlist; the app will glitch out and cause static. I had switched out with four different headsets  and damaged two of them. I had also listened to an alternative ...

Quentarus

Roadie

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Some of my songs downloaded songs won't play offline

I have Spotify premium. All of my songs are downloaded as are all of my playlists. I was listening to my musical playlist on shuffle offline and everything was going good but then for some reason seasons of love from rent wouldn't play. I took it off...

Newbie

I have Spotify premium. All of my songs are downloaded as are all of my playlists. I was listening to my musical playlist on shuffle offline and everything was going good but then for some reason sea...

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

I cannot transfer local mp3 to spotify

So I have spotify premium for around 2 years now, i love it. Anyways ive moved to go to college (in Dorms) and the network runs from a domain. i can sync spotify songs that are from spotify, however i cannot sync local files like i used to be able to...

Casual Listener

So I have spotify premium for around 2 years now, i love it. Anyways ive moved to go to college (in Dorms) and the network runs from a domain. i can sync spotify songs that are from spotify, however ...

Joe

Community Legend

576 Views

3 replies

0 likes

  • 576 Views
  • 3 replies
  • 0 likes

Need to log in on every reboot, offline lists gone

Hi!I have a big problem with Spotify on my Nexus 7 (2013), everytime i reboot the tablet, i need to log in again in Spotify and all offline lists needs to be redownloaded. I have searched far and wide and tried everything, and it has basically made S...

Newbie

Hi! I have a big problem with Spotify on my Nexus 7 (2013), everytime i reboot the tablet, i need to log in again in Spotify and all offline lists needs to be redownloaded.   I have searched ...

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes