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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Lucien_
  • Visitor
  • 14196 Views
  • 54 replies
  • 17 likes
  • 14196 Views
  • 54 replies
  • 17 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864270 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864270 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23234 Views
  • 3 replies
  • 0 likes
  • 23234 Views
  • 3 replies
  • 0 likes

Spotify Connect in Android TV plays track in slow motion

Music in my Philips Android Tv Spotify Connect app plays 20% slower than the original track. The track speed is ok in my phone but if I play the same song in my tv app it plays the track in slow motion????Force selling the Premium or what!Like this t...

  • Casual Listener
  • Music in my Philips Android Tv Spotify Connect app plays 20% slower than the original track. The track speed is ok in my phone but if I play the same song in my tv app it plays the track in slow moti...
  • Daniel
  • Community Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

4 ads in a row

I listen but then i get 4 ads in a row. Most of the time they're the same ad played a second time.

  • Casual Listener
  • I listen but then i get 4 ads in a row. Most of the time they're the same ad played a second time.
  • Daniel
  • Community Legend
  • 807 Views
  • 1 replies
  • 0 likes
  • 807 Views
  • 1 replies
  • 0 likes

forgot password

I forgot my password. I go to reset it via Forgotten Password. It sends me the email and i click on it for it to say invalid/ timed out ?? HELP All i want to do is listen to my music

  • Newbie
  • I forgot my password. I go to reset it via Forgotten Password. It sends me the email and i click on it for it to say invalid/ timed out ?? HELP All i want to do is listen to my music
  • Daniel
  • Community Legend
  • 441 Views
  • 1 replies
  • 0 likes
  • 441 Views
  • 1 replies
  • 0 likes

3rd party equalizer

im trying to use a 3rd party equalizer on my G3 which i found on playstore. but nothing happens when i run it, the sound is the same! am i doing something wrong or u have idea? for example i tried this oneEqualizer FX (Free) by devdnuahttps://play.go...

  • Regular
  • im trying to use a 3rd party equalizer on my G3 which i found on playstore. but nothing happens when i run it, the sound is the same! am i doing something wrong or u have idea?   for example i...
  • Daniel
  • Community Legend
  • 2170 Views
  • 1 replies
  • 0 likes
  • 2170 Views
  • 1 replies
  • 0 likes

Notifications

I have enable all the spotify notifications, nevertheless, people suscribe to my playlist and follow me and i don't recibe any notification, how can i fix this?

  • Newbie
  • I have enable all the spotify notifications, nevertheless, people suscribe to my playlist and follow me and i don't recibe any notification, how can i fix this?
  • Daniel
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Solved!! It says I reached 3 devices

I use spotify in my mobile, laptop and ps4. And I am trying to download music in my phone and it says that I've reached the 3 devices were I download music. Obviously I only download music on my phone no in the others...

  • Casual Listener
  • I use spotify in my mobile, laptop and ps4. And I am trying to download music in my phone and it says that I've reached the 3 devices were I download music. Obviously I only download music on my phon...
  • Daniel
  • Community Legend
  • 431 Views
  • 4 replies
  • 0 likes
  • 431 Views
  • 4 replies
  • 0 likes

Cannot Connect over WiFi

Hello, I have a Samsung Galaxy S5 and I am nearing the end of my Spotify Premium trial and need to make a decision about whether I want to continue paying for this service or not. At the moment, I often have difficulty getting a connection over WiFi....

  • Casual Listener
  • Hello, I have a Samsung Galaxy S5 and I am nearing the end of my Spotify Premium trial and need to make a decision about whether I want to continue paying for this service or not.   At the mom...
  • bellebird
  • Casual Listener
  • 407 Views
  • 4 replies
  • 0 likes
  • 407 Views
  • 4 replies
  • 0 likes

Premium

I purchased premium and I've checked my status and it says premium but it won't let me play anything without 3g or Wi-Fi! I've tried logging in and out etc and I'm getting charged for this. Please help

  • Casual Listener
  • I purchased premium and I've checked my status and it says premium but it won't let me play anything without 3g or Wi-Fi! I've tried logging in and out etc and I'm getting charged for this. Please he...
  • Joe
  • Community Legend
  • 206 Views
  • 3 replies
  • 0 likes
  • 206 Views
  • 3 replies
  • 0 likes

Android 4.2.2 doesn't let to log in

Every time I try to log in, it says it has server or connection issues when internet is working just fine. Don't even know what to do anymore. I don't use FB app but when I tried to log in, it again said it had server issues. Tried to create another ...

  • Casual Listener
  • Every time I try to log in, it says it has server or connection issues when internet is working just fine. Don't even know what to do anymore. I don't use FB app but when I tried to log in, it again ...
  • grezzu
  • Casual Listener
  • 985 Views
  • 4 replies
  • 0 likes
  • Android
    Facebook
    server
  • 985 Views
  • 4 replies
  • 0 likes

Spotify used half of my data!

Hello there I have been a Pro member since March. I have noticed so far uses a lot of data while streaming music. I have no problem with that but this time it used half of my data in 30 minutes. That's outrageous. I have attached some examples. As yo...

  • Newbie
  • Hello there I have been a Pro member since March. I have noticed so far uses a lot of data while streaming music. I have no problem with that but this time it used half of my data in 30 minutes. That...
  • Joe
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Kan niet inloggen

Ik heb al 5 jaar een premium account via KPN maar kan nu al een week lang niet naar mijn muziek luisteren vind dit heel erg vervelend en wil graag weer gebruik maken van mijn spotify

  • Newbie
  • Ik heb al 5 jaar een premium account via KPN maar kan nu al een week lang niet naar mijn muziek luisteren vind dit heel erg vervelend en wil graag weer gebruik maken van mijn spotify
  • Hubo
  • Community Legend
  • 438 Views
  • 3 replies
  • 0 likes
  • 438 Views
  • 3 replies
  • 0 likes

Solved!! Repeat Offline Playlists in Android App

Hi Can someone tell me how I can set an offline playlist to repeat on the Spotify Android App? ThanksSteph

  • Casual Listener
  • Hi   Can someone tell me how I can set an offline playlist to repeat on the Spotify Android App?   Thanks Steph
  • terryst
  • Casual Listener
  • 630 Views
  • 2 replies
  • 0 likes
  • 630 Views
  • 2 replies
  • 0 likes

Exiting App

Anyone know how to exit spotify on Samsung S7? The little X has vanished.

  • Newbie
  • Anyone know how to exit spotify on Samsung S7? The little X has vanished.
  • Joe
  • Community Legend
  • 627 Views
  • 2 replies
  • 0 likes
  • 627 Views
  • 2 replies
  • 0 likes

Retrieving music from SD card

Hi there,Just got a new phone. Had downloaded a playlist to my sd card on my old phone, which I've put into the new phone. When I go to that playlist, it starts 'downloading' again. So presumably, it's doubling up on my sd card. How do I get spotify ...

  • Regular
  • Hi there, Just got a new phone. Had downloaded a playlist to my sd card on my old phone, which I've put into the new phone. When I go to that playlist, it starts 'downloading' again. So presumably, ...
  • Joe
  • Community Legend
  • 594 Views
  • 3 replies
  • 0 likes
  • 594 Views
  • 3 replies
  • 0 likes

Solved!! Does not save my songs

As usual I pressed the save button to save a song then I returned to songs but the song was not downloaded. I am not offline and I tried everything but songs stays non-downloaded as you see in the screen shot. Please help what should I do?

  • Regular
  • As usual I pressed the save button to save a song then I returned to songs but the song was not downloaded. I am not offline and I tried everything but songs stays non-downloaded as you see in the sc...
  • Daniel
  • Community Legend
  • 563 Views
  • 11 replies
  • 0 likes
  • 563 Views
  • 11 replies
  • 0 likes

Solved!! Spotify won't play offline

I've tried all the solutions I can find on the many forums, but Spotify refuses to play offline on my Samsung Galaxy S5. Have resinstalled it many times, cleared caches, gone to offline mode, made sure the entire playlist is downloaded, there is enou...

  • Casual Listener
  • I've tried all the solutions I can find on the many forums, but Spotify refuses to play offline on my Samsung Galaxy S5. Have resinstalled it many times, cleared caches, gone to offline mode, made su...
  • Richard_Baxter
  • Casual Listener
  • 620 Views
  • 4 replies
  • 0 likes
  • 620 Views
  • 4 replies
  • 0 likes

eq turns off randomly quite fast.

specs:android 6.0.1samsung galaxy s5 pluseverything up to datesince 2 weeks or so the equalizer turns off in the middle of a song. it happens when i listen to downloaded music (i'm premium user) for offline use.already deleated everything except the ...

  • Casual Listener
  • specs: android 6.0.1 samsung galaxy s5 plus everything up to date since 2 weeks or so the equalizer turns off in the middle of a song. it happens when i listen to downloaded music (i'm premium ...
  • Artifacialic
  • Regular
  • 758 Views
  • 5 replies
  • 0 likes
  • 758 Views
  • 5 replies
  • 0 likes

Offline Data stored on both internal and SD-Card Moto G3

Hi. I have a strange Problem with storing offline Data on my Moto G3, apearing under Android6 and also under CM12.1 - i can choose in Spotify-Settings where Spotify should store the downloaded Musicfiles ( internal or external SD), but it stores alwa...

  • Casual Listener
  • Hi.   I have a strange Problem with storing offline Data on my Moto G3, apearing under Android6 and also under CM12.1 - i can choose in Spotify-Settings where Spotify should store the download...
  • Daniel
  • Community Legend
  • 1314 Views
  • 3 replies
  • 0 likes
  • 1314 Views
  • 3 replies
  • 0 likes

Ad pops up when opening spotify

How come everytime I play a song and then lock my phone then unlock it I get this annoying ad from the google play store I have premium too it is just annoying that I have to close the stupid ad everytime I lock and unlock my phone so I can get back ...

  • Newbie
  • How come everytime I play a song and then lock my phone then unlock it I get this annoying ad from the google play store I have premium too it is just annoying that I have to close the stupid ad ever...
  • Daniel
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes