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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6951 Views

0 replies

7 likes

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Solved!! 'Got it we won't play that song again'

So, here's the problem. I was listening to the Daily Mix and I accidentally pressed the button that apparently tells Spotify I don't want to hear that song again, which is unfortunate considering I actually like that song quite much and would in fact...

Regular

So, here's the problem. I was listening to the Daily Mix and I accidentally pressed the button that apparently tells Spotify I don't want to hear that song again, which is unfortunate considering I a...

Coppermine

Newbie

123959 Views

16 replies

11 likes

  • 123959 Views
  • 16 replies
  • 11 likes

How to unblock songs blocked in Daily Mix

I accidentally blocked a couple of songs in Daily Mix. How do I unblock these songs?

Newbie

I accidentally blocked a couple of songs in Daily Mix. How do I unblock these songs?

0-vcf1u_3154z

Newbie

103700 Views

11 replies

19 likes

  • 103700 Views
  • 11 replies
  • 19 likes

Albums saved to library not loading

I'm having this issue on my Galaxy S7 Edge (Android 6.0.1). When I tap an album from saved albums it just doesn't load - infinite loading animation - everything else works ok. Clearing cache/logging out and in/reinstalling app helps temporary then it...

Regular

I'm having this issue on my Galaxy S7 Edge (Android 6.0.1). When I tap an album from saved albums it just doesn't load - infinite loading animation - everything else works ok. Clearing cache/logging ...

daniel165

Regular

1261 Views

5 replies

1 likes

  • 1261 Views
  • 5 replies
  • 1 likes

Cancled premium, can't delete offline songs

I went back to free, and every song I saved offline is offline. The button is set to "available offline" and grey (which I expect), but I can't delete them. I don't want to reinstall the app because I'm not even sure it would delete the songs. What a...

Newbie

I went back to free, and every song I saved offline is offline. The button is set to "available offline" and grey (which I expect), but I can't delete them. I don't want to reinstall the app because ...

Joe

Community Legend

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Samsung s6 won't display preview/arrows on lockscreen

My Samsung s6 will only let me change the song if I go through the app and this is really difficult. Sometimes I'm working out and I just need a "next" arrow button on my lockscreen. Any advice? I checked the app settings already idk what to do

Newbie

My Samsung s6 will only let me change the song if I go through the app and this is really difficult. Sometimes I'm working out and I just need a "next" arrow button on my lockscreen. Any advice? I ch...

Joe

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Looking for pop chillout playlist from august 16th 2016

I had this playlist and it was great but as usual the songs switch weekly and I never had a chance to save the songs from the list. Is there a way to recover a list of the songs from this ever changing playlist for a particular week? Any help is welc...

Newbie

I had this playlist and it was great but as usual the songs switch weekly and I never had a chance to save the songs from the list. Is there a way to recover a list of the songs from this ever changi...

690 Views

0 replies

0 likes

  • 690 Views
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Share song gives app list and not people

Over the past 6 months I have been trying to figure out what happened. It started with an app update and I can't fix it.Problem: When you access the menu for a song and press "Share" my Android Maxx (Version 4.4.4) gives me a "Share Using..." menu an...

Newbie

Over the past 6 months I have been trying to figure out what happened. It started with an app update and I can't fix it. Problem: When you access the menu for a song and press "Share" my Android Max...

Joe

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Android Auto Album Art

I'm using a Spotify on a Nexus 5X Android phone. When using Spotify with Android Auto in my 2016 Honda Civic, I noticed that the album art displays on the main touch screen when playing music but not on the music information screen on the dashboard (...

Casual Listener

I'm using a Spotify on a Nexus 5X Android phone. When using Spotify with Android Auto in my 2016 Honda Civic, I noticed that the album art displays on the main touch screen when playing music but not...

dannyhefc69

Regular

2217 Views

3 replies

6 likes

  • 2217 Views
  • 3 replies
  • 6 likes

Share whole songs on fb

Is there any way to share the WHOLE song I want to share on fb, instead of just 30 seconds? This is ridicoulously frustrating! Who wants to share a sample of a song? If I want to share a specific someone, of course I want everyone to listen to the wh...

Casual Listener

Is there any way to share the WHOLE song I want to share on fb, instead of just 30 seconds? This is ridicoulously frustrating! Who wants to share a sample of a song? If I want to share a specific som...

Joe

Community Legend

1210 Views

1 replies

1 likes

  • 1210 Views
  • 1 replies
  • 1 likes

Crossfade does not turn off on ElectroNow playlist

Starting last week, the ElectroNow playlist has developed a crossfade which I can't turn off. I've verified that my crossfade is off in the settings. I've also verified that no other playlist experiences this issue. It is extremely annoying, essentia...

Newbie

Starting last week, the ElectroNow playlist has developed a crossfade which I can't turn off. I've verified that my crossfade is off in the settings. I've also verified that no other playlist experie...

knnguyen

Newbie

851 Views

1 replies

8 likes

  • 851 Views
  • 1 replies
  • 8 likes

Solved!! Spotify not syncing local tracks to Android.

I'm currently using the latest version of android on my LG G4, along with spotify on my desktop and phone. I have recently been having an issue where the offline songs in my playlists on my computer will not sync to my phone the way they used to. Ins...

Casual Listener

I'm currently using the latest version of android on my LG G4, along with spotify on my desktop and phone.  I have recently been having an issue where the offline songs in my playlists on m...

user-removed

Not applicable

6062 Views

12 replies

1 likes

  • 6062 Views
  • 12 replies
  • 1 likes

Spotify connects to other unknown devices!

Hey folks, since a couple of weeks my Spotify (on PC and iPhone) stops playing music and connects to other, unknown devices(mostly iPhones)! After it stops playing my music I click on "play on this computer (for example) and it starts playing a total...

Casual Listener

Hey folks, since a couple of weeks my Spotify (on PC and iPhone) stops playing music and connects to other, unknown devices(mostly iPhones)! After it stops playing my music I click on "play on this c...

Joe

Community Legend

1138 Views

4 replies

0 likes

  • 1138 Views
  • 4 replies
  • 0 likes

Downloads continually self destructing

Using a wileyfox swift handset that runs a modified version of android, specifically cyanogen OS crackling 13.01.2 (android 6.0.1).Over different OS updates and Spotify updates, and since using this phone for coming up a year the downloads will undow...

Casual Listener

Using a wileyfox swift handset that runs a modified version of android, specifically cyanogen OS crackling 13.01.2 (android 6.0.1). Over different OS updates and Spotify updates, and since using t...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

Music stops in offline and online modes on Android

Need help ASAP. Posted a few days ago with no response, I have a marathon in a week and my offline music (online as well) stops randomly. I have reinstalled the program, turned off my phone, but I can't find any recent threads that help with this iss...

Newbie

Need help ASAP. Posted a few days ago with no response, I have a marathon in a week and my offline music (online as well) stops randomly. I have reinstalled the program, turned off my phone, but I ca...

472 Views

0 replies

0 likes

Android
stops playing
  • 472 Views
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Adroid phone not syncing

I had an old account and before when I'd save a song. It would automatically save that artist in my library because I have their song. Now when i save a song, it only saves that song in the song section and doesn't save it anywhere else. If I save al...

Newbie

I had an old account and before when I'd save a song. It would automatically save that artist in my library because I have their song. Now when i save a song, it only saves that song in the song sect...

624 Views

0 replies

0 likes

  • 624 Views
  • 0 replies
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Solved!! Spotify crashes when offline

Whenever i try to use Spotify while not connected to data or WiFi it crashes as soon as I go to the My Library section. Going into the settings for eksample is completely fine. Have only had this problem as of the last 24 hours. I have seen others ha...

Casual Listener

Whenever i try to use Spotify while not connected to data or WiFi it crashes as soon as I go to the My Library section. Going into the settings for eksample is completely fine. Have only had this pro...

tamito

Casual Listener

13574 Views

20 replies

0 likes

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  • 20 replies
  • 0 likes

Help me

I am using premium but ıt says 'you are using free spotify' I can't listen my musics

Newbie

I am using premium but ıt says 'you are using free spotify' I can't listen my musics 😞

KatesHere

Community Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Spotify Crashes on Android Without Internet Connection

As of yesterday I can no longer run the current spotify app on my Samsung Grand Prime when it's not connected to WiFi or Data. Eventhough I have downloaded playlists, I can't access them offline. Even setting my app in OFFLINE MODE, regardless of an ...

Newbie

As of yesterday I can no longer run the current spotify app on my Samsung Grand Prime when it's not connected to WiFi or Data. Eventhough I have downloaded playlists, I can't access them offline. Eve...

Joe

Community Legend

1828 Views

3 replies

1 likes

  • 1828 Views
  • 3 replies
  • 1 likes

Solved!! Android offline crash

Hi,Since yesterday, spotify crashes whenever I go to my "Your music" folder during offline mode. This doesn't happen in online mode. I uninstalled it and did a fresh installation and it worked fine during the rest of the day but today I'm facing the ...

Casual Listener

Hi, Since yesterday, spotify crashes whenever I go to my "Your music" folder during offline mode. This doesn't happen in online mode. I uninstalled it and did a fresh installation and it worked fine...

Miguelscoelho

Casual Listener

3212 Views

10 replies

0 likes

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  • 10 replies
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New phone and moving music on SD card

I have spotify set up on my Android phone with the offline music saving to the SD Card. If I buy a new phone is it possible to transfer the SD Card to the new phone and point Spotify to the SD card location and pick up the offline music so it doesn't...

Music Fan

I have spotify set up on my Android phone with the offline music saving to the SD Card.   If I buy a new phone is it possible to transfer the SD Card to the new phone and point Spotify to the ...

Daniel

Community Legend

2370 Views

1 replies

0 likes

  • 2370 Views
  • 1 replies
  • 0 likes