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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857323 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857323 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21554 Views
  • 3 replies
  • 0 likes
  • 21554 Views
  • 3 replies
  • 0 likes

"This song is not available" error message on spotify mobile (galaxy s7)

Hey guys, I seem to be having an issue with my spotify when streaming tunes on my samsung galaxy s7. I have a premium account, however when I go to play a song from my phone it gives me that error message, "this song is not available." The tracks are...

  • Casual Listener
  • Hey guys, I seem to be having an issue with my spotify when streaming tunes on my samsung galaxy s7. I have a premium account, however when I go to play a song from my phone it gives me that error me...
  • 291 Views
  • 0 replies
  • 1 likes
  • 291 Views
  • 0 replies
  • 1 likes

Spotify links local files with other songs

So I managed to get all my local files on my mobile device. Now I have the problem that some songs are linked to cover bands on spotify. For example: Highway to hell is being linked to a song that is in spotify servers, but the artist is AC DC JAM. S...

  • Regular
  • So I managed to get all my local files on my mobile device. Now I have the problem that some songs are linked to cover bands on spotify. For example: Highway to hell is being linked to a song that is...
  • cpit
  • Casual Listener
  • 420 Views
  • 2 replies
  • 0 likes
  • 420 Views
  • 2 replies
  • 0 likes

No email sent

I deleted Spotify and redownloaded it. I forgot my password and when I attempt to receive help it says that it sent me an email. However I didn't receive an email. Please help. My username is aalper-us

  • Newbie
  • I deleted Spotify and redownloaded it. I forgot my password and when I attempt to receive help it says that it sent me an email. However I didn't receive an email. Please help. My username is aalper-...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Pague premium y sigo en free

Ya se me cargo a mi cuenta el costo de spotify pero me sigue apareciendo que es gratis, ya hice todo lo que mencionan de borrar volver a instalar y sigur apateciendo for free!!!!!??????

  • Newbie
  • Ya se me cargo a mi cuenta el costo de spotify pero me sigue apareciendo que es gratis, ya hice todo lo que mencionan de borrar volver a instalar y sigur apateciendo for free!!!!!??????
  • 112 Views
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  • 112 Views
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poor spotify

Hiya can someone tell me I want to listen to Maiden's Somewhere in time shuffle play but it will only play one songs from the Album then take adds and change to a totally different Maiden album but when I played Anthrax new album on shuffle play it p...

  • Casual Listener
  • Hiya can someone tell me I want to listen to Maiden's Somewhere in time shuffle play but it will only play one songs from the Album then take adds and change to a totally different Maiden album but w...
  • Bonsai
  • Roadie
  • 264 Views
  • 3 replies
  • 0 likes
  • 264 Views
  • 3 replies
  • 0 likes

Plays radio but nothing else.

My Samsung tablet will play Spotify radio but not my playlist or anything else. Can someone tell me why??

  • Newbie
  • My Samsung tablet will play Spotify radio but not my playlist or anything else. Can someone tell me why??  
  • 155 Views
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  • 155 Views
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Solved!! Spotify premium in india

If I purchase Spotify premium and download my playlist for offline play in the US, will I be able to play them in India?

  • Casual Listener
  • If I purchase Spotify premium and download my playlist for offline play in the US, will I be able to play them in India?
  • sloth13
  • Newbie
  • 3438 Views
  • 4 replies
  • 0 likes
  • 3438 Views
  • 4 replies
  • 0 likes

No songs synchronized anymore!

App crashed several times until eventually I couldn't even open it anymore. Restarted the app and suddenly my playlists weren't downloaded anymore. I restarted my phone, logged out and in again, reinstalled the app... Nothing worked and I can't liste...

  • Visitor
  • App crashed several times until eventually I couldn't even open it anymore. Restarted the app and suddenly my playlists weren't downloaded anymore. I restarted my phone, logged out and in again, rein...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

No Storage option in LG G3

I have 2 Android phones: LG G3 running Android 5.0, and Galaxy Note 4 running Android 6.0.1. On both phones, Spotify already updated to the latest version.The weird thing is on G3, while navigating through the Settings, I don't see the Storage menu. ...

  • Newbie
  • I have 2 Android phones: LG G3 running Android 5.0, and Galaxy Note 4 running Android 6.0.1. On both phones, Spotify already updated to the latest version. The weird thing is on G3, while navigati...
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

Can't send songs

About a week ago I was no longer capable of sending songs on my Spotify. I am using Facebook and my friends are on Facebook too, but when I hit share, the send to button isn't there anymore. It just says share using... How do i fix this?

  • Casual Listener
  • About a week ago I was no longer capable of sending songs on my Spotify. I am using Facebook and my friends are on Facebook too, but when I hit share, the send to button isn't there anymore. It just ...
  • mungo56
  • Casual Listener
  • 275 Views
  • 5 replies
  • 0 likes
  • 275 Views
  • 5 replies
  • 0 likes

Solved!! Kecewa jawaban ngak jelas

Tolong matikan akun google Yang-arismulloh1@gmail.com- Arismu.ae.2@gmail.comSama matikan SambunganDENGAN Facebook Atas Namaarismulloh Aekarna Saya Sudah buat 1 akunDan Saya mau nanyagratis premium 7 hari ngak ADA kah ?? Saya coba pakek 3 akun ngak AD...

  • Casual Listener
  • Tolong matikan akun google Yang -arismulloh1@gmail.com - Arismu.ae.2@gmail.com Sama matikan Sambungan DENGAN Facebook Atas Nama arismulloh Ae karna Saya Sudah buat 1 akun Dan Saya mau nanya g...
  • RizmieL
  • Casual Listener
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Spotify (versão5.9.0.774) no Android 6.0.1 não está funcionando (Samsung J5)

O aplicativo estava funcionando perfeitamente mas depois da atualização tanto do android quanto do aplicativo abro o spotify e aparece uma mensagem dizendo que ocorreu um problema ou que está sem conexão com a internet, quando na verdade o aparelho s...

  • Newbie
  •  O aplicativo estava funcionando perfeitamente mas depois da atualização tanto do android quanto do aplicativo abro o spotify e aparece uma mensagem dizendo que ocorreu um problema ou que está s...
  • 443 Views
  • 0 replies
  • 2 likes
  • 443 Views
  • 0 replies
  • 2 likes

Why

Why can't I listen to nuthin but a g thang that's my favorite song. Why!!

  • Casual Listener
  • Why can't I listen to nuthin but a g thang that's my favorite song. Why!!
  • osornios
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Downloading songs to listen to offline

Hello? If I have downloaded an album to listen to offline, why would I need to re-download a few weeks later? Thanks

  • Casual Listener
  • Hello? If I have downloaded an album to listen to offline, why would I need to re-download a few weeks later?   Thanks
  • osornios
  • Spotify Star
  • 222 Views
  • 3 replies
  • 0 likes
  • 222 Views
  • 3 replies
  • 0 likes

Won't play in background

It'll play a song or 2 while opened in the background but it eventually stops and I have to open it back up to get it to keep playing. I've never had this problem before.

  • Newbie
  • It'll play a song or 2 while opened in the background but it eventually stops and I have to open it back up to get it to keep playing. I've never had this problem before.
  • 540 Views
  • 0 replies
  • 0 likes
  • 540 Views
  • 0 replies
  • 0 likes

Android alumb problems

on the android app on my phone when i select an album the full track listing does not show maybe between 1 - 5 songs show in the album i have to select show full album option to see all songs in the album, this is happening across all my saved albums...

  • Newbie
  • on the android app on my phone when i select an album the full track listing does not show maybe between 1 - 5 songs show in the album   i have to select show full album option to see all song...
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

Spotify offline download works after fresh download but stops working as soon as I close and reopen

Hey all, So this problem has been bugging me for a while now. I'm traveling and want to download albums and playlists to local drive. I can do it without a problem if I uninstall and reinstall the app but once I close out the app from my s7 edge, I c...

  • Newbie
  • Hey all,    So this problem has been bugging me for a while now. I'm traveling and want to download albums and playlists to local drive. I can do it without a problem if I uninstall and r...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

I Can not Connect hair facebook

I Can not Connect hair facebook because I realized the account deletion fo face , and created another after 15 days with the same data and email, and now I can not connect it to spotify says it already has another account using . How to solve ? becau...

  • Newbie
  • I Can not Connect hair facebook because I realized the account deletion fo face , and created another after 15 days with the same data and email, and now I can not connect it to spotify says it alrea...
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes