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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210881 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210881 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561330 Views

78 replies

3 likes

  • 561330 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463129 Views

575 replies

39 likes

Account
Free
  • 463129 Views
  • 575 replies
  • 39 likes

Guarda todas las canciones

Tengo un pequeño problema. Tengo mi cuenta premiun y al reproducir cualquier cancion esta se guarda automaticamente en mi almacenamiento, no se borra y se queda guardada sib haberle dado a descargar. Que puedo hacer para q solo guarde en la memoria l...

Casual Listener

Tengo un pequeño problema. Tengo mi cuenta premiun y al reproducir cualquier cancion esta se guarda automaticamente en mi almacenamiento, no se borra y se queda guardada sib haberle dado a descargar....

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

My mixtapes - Restore artists/songs - accidentially removed artist from my mixtapes

Hi I just discovered My Mixtapes. And accidentially I removed an artist from my mixtapes that will never be concidered again. How do I undo my mistake? DO NOT TOUCH the symbol that looks like the one in the image that I attached.

Visitor

Hi I just discovered My Mixtapes. And accidentially I removed an artist from my mixtapes that will never be concidered again. How do I undo my mistake? DO NOT TOUCH the symbol that looks like the one...

ynz_

Casual Listener

1376 Views

2 replies

3 likes

artist
artists
Mixtapes
restore
songs
  • 1376 Views
  • 2 replies
  • 3 likes

My premium account

İ bought spotify premium packet 5 tl from Vodafone for 30 day but it turned normal state although 30 day doesnt pass i used only premium 5-6 days.İ want to money back

Visitor

İ bought spotify premium packet 5 tl from Vodafone for 30 day but it turned normal state although 30 day doesnt pass i used only premium 5-6 days.İ want to money back

Jacob

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

A couple issues when using bluetooth to car stereo.

I'm having a few issues with Spotify when I use it with my car stereo.First of all, it doesn't automatically start playing when it connects, I'm not sure why it's stopped as it was working before.Secondly, since it doesn't auto play, I'm forced to pu...

Newbie

I'm having a few issues with Spotify when I use it with my car stereo. First of all, it doesn't automatically start playing when it connects, I'm not sure why it's stopped as it was working before...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Offline, not playing

I have switched the toggle under settings to offline mode, I have also unsistalled and re-installed the app on my Android.However I am unable to still play songs I have downloaded (and these have the appropriate green arrow to say this has downloaded...

Newbie

I have switched the toggle under settings to offline mode, I have also unsistalled and re-installed the app on my Android. However I am unable to still play songs I have downloaded (and these have t...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

Efetuei o pagamento premium mas não ativa a cinta

Por favor já efetuei o pagamento da conta premium mas nao consigo ativar e utilizar.

Newbie

Por favor já efetuei o pagamento da conta premium mas nao consigo ativar e utilizar.

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

Crear playlist

Hola!!! Tengo la versión premium gratuita durante 3 meses, y el problema es q no me deja crear una playlist.... Se queda como si estuviera pensando. Y tampoco me Deja cambiar el nombre a otra q ya tenia. Alguien sabe porque?

Newbie

Hola!!! Tengo la versión premium gratuita durante 3 meses, y el problema es q no me deja crear una playlist.... Se queda como si estuviera pensando. Y tampoco me Deja cambiar el nombre a otra q ya te...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

Problem reading some songs

Hello, I am a premium user. There are some songs that I can't read on my android device. An exemple; the album of rap group "The Firm". Songs appear in grey and are impossible to listen to. Why is that?

Newbie

Hello, I am a premium user. There are some songs that I can't read on my android device. An exemple; the album of rap group "The Firm". Songs appear in grey and are impossible to listen to. Why is th...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

App crashing on artist and playlist pages

App crashes whenever I try to view or play a playlist or artist page. I can save albums from the search page and play them from my library but I can't play playlists. im a brand new user, just installed the app.I've tried restarting my phone, removin...

Visitor

App crashes whenever I try to view or play a playlist or artist page. I can save albums from the search page and play them from my library but I can't play playlists. im a brand new user, just instal...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Solved!! Cannot download playlist/album over data

Please help I cannot dowload over mobile data, I just switched on download over data in settings but when I try to download the playlist is not downloading....

Casual Listener

Please help I cannot dowload over mobile data, I just switched on download over data in settings but when I try to download the playlist is not downloading....

deneuv34

Casual Listener

807 Views

3 replies

0 likes

  • 807 Views
  • 3 replies
  • 0 likes

download

Where does my weekly playlist download to when I choose to download it?

Newbie

Where does my weekly playlist download to when I choose to download it?

Mattosaurus

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Ca bug

Ca bug toujours quand je passe des chansons .. j suis bin tanner j vais me d ésabonner...

Newbie

Ca bug toujours quand je passe des chansons .. j suis bin tanner j vais me d ésabonner...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Bottom icon tray should adjust to the screen size or revert to old functionallity

Somewhere around version 7.0.0 a tray with icons was added to the mobile app which stays persistent on (almost) every screen (at the bottom). Considering the minimal space on mobile devices I think this is a big user unfriendly feature. I can remembe...

Casual Listener

Somewhere around version 7.0.0 a tray with icons was added to the mobile app which stays persistent on (almost) every screen (at the bottom). Considering the minimal space on mobile devices I think t...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Can't download Spotify on Mac Sierra v10.12

Hi. Initially had problems logging into Spotify using Facebook account on the mac (worked fine on my phone). So tried to uninstall and reinstall spotify. When I try to install, I get a message saying 'Dowload failed. Retrying in 4s'... or however man...

Casual Listener

Hi.   Initially had problems logging into Spotify using Facebook account on the mac (worked fine on my phone). So tried to uninstall and reinstall spotify. When I try to install, I get a messa...

elfurioso

Casual Listener

664 Views

3 replies

0 likes

  • 664 Views
  • 3 replies
  • 0 likes

Cannot create Playlist on android

For some reason, spotify will no longer allow me to create a Playlist. I've tried two different ways with no luck. It allows me to enter the Playlist name, click save/go bit then won't complete the process. I have to back out of it and it never saves...

Newbie

For some reason, spotify will no longer allow me to create a Playlist. I've tried two different ways with no luck. It allows me to enter the Playlist name, click save/go bit then won't complete the p...

Joe

Community Legend

472 Views

2 replies

0 likes

  • 472 Views
  • 2 replies
  • 0 likes

Spotify Freezing

Spotify freezing after changing song while another song is downloading.It happen more than 2 times after changes ( I mean new interface).So this is my problem and what should I do for this!?

Casual Listener

Spotify freezing after changing song while another song is downloading.It happen more than 2 times after changes ( I mean new interface).So this is my problem and what should I do for this!?

Nico

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Android Auto Issue

I have an HTC One (M9) and am having a weird issue. I can connect my phone to my 16 GTI and use Android Auto. The connection works ok until I open Spotiy from the AA menu. Once opened, AA loses its data conection from my phone. The usb config goes fr...

Casual Listener

I have an HTC One (M9) and am having a weird issue. I can connect my phone to my 16 GTI and use Android Auto. The connection works ok until I open Spotiy from the AA menu. Once opened, AA loses its d...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

Cant create new playlists

I cant create new playlists, i go to playlists and click on "new playlist" then i name it and when i click on "create" nothing happens, i cant even rename an old playlist. Samsung Galaxy S7 edge, Android 6.0.1 touch wiz or Nova I have reinstalld Spot...

Music Fan

I cant create new playlists, i go to playlists and click on "new playlist" then i name it and when i click on "create" nothing happens, i cant even rename an old playlist.   Samsung Galaxy S7 ...

Stemag64

Music Fan

1630 Views

5 replies

0 likes

  • 1630 Views
  • 5 replies
  • 0 likes

App causes static while playing music - Damage to headset.

While listening to my spotify playlist; the app will glitch out and cause static. I had switched out with four different headsets and damaged two of them. I had also listened to an alternative app for music to make sure it wasn't my phone, and I can ...

Roadie

While listening to my spotify playlist; the app will glitch out and cause static. I had switched out with four different headsets  and damaged two of them. I had also listened to an alternative ...

Quentarus

Roadie

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes