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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7125 Views

0 replies

7 likes

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My mixtapes - Restore artists/songs - accidentially removed artist from my mixtapes

Hi I just discovered My Mixtapes. And accidentially I removed an artist from my mixtapes that will never be concidered again. How do I undo my mistake? DO NOT TOUCH the symbol that looks like the one in the image that I attached.

Visitor

Hi I just discovered My Mixtapes. And accidentially I removed an artist from my mixtapes that will never be concidered again. How do I undo my mistake? DO NOT TOUCH the symbol that looks like the one...

ynz_

Casual Listener

1232 Views

2 replies

3 likes

artist
artists
Mixtapes
restore
songs
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Solved!! How To Reverse Playlists on App?

Reinstalled Spotify and now my Starred folder is upside down. Tried clicking the playlist options but the option for "Recently Added" is not there. Help?

Casual Listener

Reinstalled Spotify and now my Starred folder is upside down. Tried clicking the playlist options but the option for "Recently Added" is not there.  Help?

HeroicNudity

Casual Listener

1871 Views

3 replies

0 likes

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  • 3 replies
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I'm unable to cast to Chromecast

Hi, I've just come across this issue, as it used to work perfectly until now. When I try to cast music from Spotify in my Galaxy Note 3, Chromecast is detected but does not connect. All I can see on the TV is the Spotify splashscreen for a few second...

Regular

Hi, I've just come across this issue, as it used to work perfectly until now. When I try to cast music from Spotify in my Galaxy Note 3, Chromecast is detected but does not connect. All I can see on ...

pedrogplm

Regular

1005 Views

5 replies

0 likes

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Spotify advertisement froze my phone

Spotify began to play on of those advertisements that gives you ad free listening for around 30 minutes. Well, it began to play and I guess my phone went into landscape from portrait mode during the transition to the ad and now my phone is frozen on ...

Casual Listener

Spotify began to play on of those advertisements that gives you ad free listening for around 30 minutes. Well, it began to play and I guess my phone went into landscape from portrait mode during the ...

Ublenos

Casual Listener

598 Views

4 replies

0 likes

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  • 4 replies
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Losing my downloads

Hi. Every once in a while I lose all my downloaded content. Inevitable, I proceed to download the music back into my phone. I am curious if anyone else has thus problem, and if there is another solution.

Casual Listener

Hi. Every once in a while I lose all my downloaded content. Inevitable, I proceed to download the music back into my phone. I am curious if anyone else has thus problem, and if there is another solut...

palacebabe1957

Newbie

425 Views

1 replies

0 likes

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  • 1 replies
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[Android][Your Music] Songs cut out

Ive been trying to download Eminem - rap god for the last 3 days, and when I'm online the full song plays, it's only when I go offline the song cuts out at 4:09, what seems to be the issue

Newbie

Ive been trying to download Eminem - rap god for the last 3 days, and when I'm online the full song plays, it's only when I go offline the song cuts out at 4:09, what seems to be the issue

Joe

Community Legend

508 Views

1 replies

0 likes

Android
Your Music
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Playlist publica no se visualiza

Pues bien tengo una playlist publica y/o colaborativa y al momento de querer verla no me sale, osea sale qué tengo 4 playlist, pero cuando doy click para verla solo aparecen 3? Y la otra porque no se ve?

Newbie

Pues bien tengo una playlist publica y/o colaborativa y al momento de querer verla no me sale, osea sale qué tengo 4 playlist, pero cuando doy click para verla solo aparecen 3? Y la otra porque no se...

727 Views

0 replies

0 likes

  • 727 Views
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  • 0 likes

Can't log in without internet

When i try to enter to Spotify without internet or off line i can't. The app stops

Newbie

When i try to enter to Spotify without internet or off line i can't. The app stops

jonasherdegen

Community Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
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Stopping songs from automatically playing on Android

Hello,I have Spotify on both a laptop and Android phone. How do I stop Spotify from automatically starting a song on my phone whenever I close out the laptop? I do not want it to automatically play, but I do not want to log out either. Thank you!

Newbie

Hello, I have Spotify on both a laptop and Android phone.  How do I stop Spotify from automatically starting a song on my phone whenever I close out the laptop?  I do not want it to automa...

532 Views

0 replies

0 likes

  • 532 Views
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Spotify Premium

Hello, I had Spotify Free and since yesterday Premium on my cellphone.How can I see or know that I'm a Spotify Premium Member ? on my cellphone,because you don't have my number. Regards,Bob

Newbie

Hello,   I had Spotify Free and since yesterday Premium on my cellphone. How can I see or know that I'm a Spotify Premium Member ? on my cellphone, because you don't have my number.   ...

Joe

Community Legend

444 Views

2 replies

0 likes

  • 444 Views
  • 2 replies
  • 0 likes

Album cover as background

How do you get back feature that allows spotify to change the lockscreen to what you are listening to?

Newbie

How do you get back feature that allows spotify to change the lockscreen to what you are listening to?

jonasherdegen

Community Legend

2387 Views

1 replies

0 likes

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  • 1 replies
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Possible Bug: Daily Mix - Heart from Notification

Hi I'm using Spotify 6.2.0.1028 armV7 on my device. I'm having the following problem with the new Daily Mix feature.You can heart songs you listen to and they automatically go to your collection. Almost the same as touching the "Plus" button. Now I f...

Casual Listener

Hi   I'm using Spotify 6.2.0.1028 armV7 on my device. I'm having the following problem with the new Daily Mix feature. You can heart songs you listen to and they automatically go to your coll...

Dreami

Casual Listener

654 Views

2 replies

0 likes

bug
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  • 2 replies
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Losing my place when no internet connection

I use Spotify on my Android to listen to my downloaded playlists. That is what I have been using it for since I joined Premium.If I stop Spotify for a significant length of time then when I come back, it has lost my place.I think this has something t...

Roadie

I use Spotify on my Android to listen to my downloaded playlists. That is what I have been using it for since I joined Premium. If I stop Spotify for a significant length of time then when I come ba...

479 Views

0 replies

0 likes

  • 479 Views
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Daily Mix

Hello! Today I woke up with a great surprise: the daily mix playlists. I came to work listening to it on my phone, but when I arrived in the office I couldn't find it in the desktop/online player. How can I keep listening to the daily playlist on a d...

Casual Listener

Hello! Today I woke up with a great surprise: the daily mix playlists. I came to work listening to it on my phone, but when I arrived in the office I couldn't find it in the desktop/online player.&nb...

NordSteve

Newbie

990 Views

2 replies

2 likes

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Solved!! Sptify se cierra en offline

Tengo la ultima version estable de Sptify 6.2.0.1028 y soy premiun.Spotify se cierra solo si estoy offline en la parte de TU BIBLIOTECA, si me meto rapido a las canciones antes de que se carge lo de escuchado reciente mente no se cierra.¿Como puedo s...

Casual Listener

Tengo la ultima version estable de Sptify 6.2.0.1028 y soy premiun. Spotify se cierra solo si estoy offline en la parte de TU BIBLIOTECA, si me meto rapido a las canciones antes de que se carge lo d...

lau7735

Newbie

1942 Views

7 replies

2 likes

  • 1942 Views
  • 7 replies
  • 2 likes

Following Artists

Sometimes it just unfollowes artists and I don't know why!

Casual Listener

Sometimes it just unfollowes artists and I don't know why!

371 Views

0 replies

0 likes

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Solved!! 'Got it we won't play that song again'

So, here's the problem. I was listening to the Daily Mix and I accidentally pressed the button that apparently tells Spotify I don't want to hear that song again, which is unfortunate considering I actually like that song quite much and would in fact...

Regular

So, here's the problem. I was listening to the Daily Mix and I accidentally pressed the button that apparently tells Spotify I don't want to hear that song again, which is unfortunate considering I a...

Coppermine

Newbie

124020 Views

16 replies

11 likes

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  • 16 replies
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How to unblock songs blocked in Daily Mix

I accidentally blocked a couple of songs in Daily Mix. How do I unblock these songs?

Newbie

I accidentally blocked a couple of songs in Daily Mix. How do I unblock these songs?

0-vcf1u_3154z

Newbie

103764 Views

11 replies

19 likes

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  • 11 replies
  • 19 likes

Albums saved to library not loading

I'm having this issue on my Galaxy S7 Edge (Android 6.0.1). When I tap an album from saved albums it just doesn't load - infinite loading animation - everything else works ok. Clearing cache/logging out and in/reinstalling app helps temporary then it...

Regular

I'm having this issue on my Galaxy S7 Edge (Android 6.0.1). When I tap an album from saved albums it just doesn't load - infinite loading animation - everything else works ok. Clearing cache/logging ...

daniel165

Regular

1274 Views

5 replies

1 likes

  • 1274 Views
  • 5 replies
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Cancled premium, can't delete offline songs

I went back to free, and every song I saved offline is offline. The button is set to "available offline" and grey (which I expect), but I can't delete them. I don't want to reinstall the app because I'm not even sure it would delete the songs. What a...

Newbie

I went back to free, and every song I saved offline is offline. The button is set to "available offline" and grey (which I expect), but I can't delete them. I don't want to reinstall the app because ...

Joe

Community Legend

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes