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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7368 Views

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Linkin park

I don't want to listen to Linkin Park on any of mu stations is there a way to never listen to them? I'm trying to listen to metal not a boy band...

Newbie

I don't want to listen to Linkin Park on any of mu stations is there a way to never listen to them? I'm trying to listen to metal not a boy band...

Bittencourt

Spotify Star

470 Views

1 replies

0 likes

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Playlist won't stay downloaded for more than a few months

I have one playlist that I listen to that usually has about 800 songs in it. I enable the download option for the playlist so I can listen to it offline, but after a month or so I'll find it disabled and none of my songs will be downloaded anymore. T...

Regular

I have one playlist that I listen to that usually has about 800 songs in it. I enable the download option for the playlist so I can listen to it offline, but after a month or so I'll find it disabled...

565 Views

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[Android][Connect] Power Override

Why does Spotify cause my Tablet and phone to turn off within 5 minutes of the first use each day? Neither units turn off on any occassion (except low battery) untill I load and use Spotify.

Visitor

Why does Spotify cause my Tablet and phone to turn off within 5 minutes of the first use each day? Neither units turn off on any occassion (except low battery) untill I load and use Spotify.

473 Views

0 replies

0 likes

Android
Connect
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[Android][Music] Daily mix

Daily mix is fantastic!

Newbie

Daily mix is fantastic!

302 Views

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Android
Music
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Android beta bug report - Incorrect 'now playing' display

Version: 6.3.0.879 BETA armV7Device: Nexus 5xDevice Version: NRD90R (Android 7.0) In new 'Daily mix 1' playlist, clicked on 'Ghost - feat. Ian Astbury' (see attached screenshots) but the now playing at the bottom of the screen displayed the next song...

Casual Listener

Version: 6.3.0.879 BETA armV7 Device: Nexus 5x Device Version: NRD90R (Android 7.0)   In new 'Daily mix 1' playlist, clicked on 'Ghost - feat. Ian Astbury' (see attached screenshots) but the...

Joe

Community Legend

654 Views

4 replies

0 likes

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Groupon $2 premium promo.

Hi. I was wondering if the spotify 2month for $2 promo works for all your devices. It seemed to only highlight playstation as it was an exclusive or something. Thanks in advance for the help

Casual Listener

Hi.  I was wondering if the spotify 2month for $2 promo works for all your devices.  It seemed to only highlight playstation as it was an exclusive or something.  Thanks in advance for...

marlonsphere

Roadie

535 Views

1 replies

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Won't play any tracks

Randomly around midnight last night I was listening to some music and all the sudden it paused and I kept pressing play and it would play for half a second and pause again, it's still doing it 10 hours later, even on my saved for offline albums. Any ...

Newbie

Randomly around midnight last night I was listening to some music and all the sudden it paused and I kept pressing play and it would play for half a second and pause again, it's still doing it 10 hou...

Joe

Community Legend

255 Views

1 replies

0 likes

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Force closing

I have updated my Spotify, earlier (10/02/16). It works fine at first, but then when I went offline (turned off both Wi-Fi and data) app itself force closes. I need help.

Newbie

I have updated my Spotify, earlier (10/02/16). It works fine at first, but then when I went offline (turned off both Wi-Fi and data) app itself force closes. I need help.

Joe

Community Legend

267 Views

1 replies

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BLUETOOTH HEADPHONES TROUBLESHOOT.

Recently I got myself a pair of Bluetooth headphones to pair with Spotify on my android device. However the play/pause button does not seem to register on Spotify. Neither does the skip functions. When a call comes in Spotify won't stop playing and I...

Casual Listener

Recently I got myself a pair of Bluetooth headphones to pair with Spotify on my android device. However the play/pause button does not seem to register on Spotify. Neither does the skip functions. Wh...

Joe

Community Legend

1321 Views

5 replies

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[All Platforms][Other] Family Plan: 1 offline device for person at least

I recently move from the premium plan to the family premium plan.Unfortunately I still have only 3 devices to use offline.Two problems: first the Internet connection on mobile devices (3G) in Brazil are very unstable, second I don't want to use my mo...

Newbie

I recently move from the premium plan to the family premium plan. Unfortunately I still have only 3 devices to use offline. Two problems: first the Internet connection on mobile devices (3G) i...

blake

Community Legend

280 Views

1 replies

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Que pasa

Spotify desde hace 3 no me deja escuchar m música a menos que este conectado a una red wifi, de lo contrario la abro y se cierra al instante ayudaa

Newbie

Spotify desde hace 3 no me deja escuchar m música a menos que este conectado a una red wifi, de lo contrario la abro y se cierra al instante ayudaa

276 Views

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Delete all!

Hi Guys hope you can help me.How can I delete all the songs from my Library? I can only do it one by one, is there any faster way to do it? Please help.

Visitor

Hi Guys hope you can help me. How can I delete all the songs from my Library? I can only do it one by one, is there any faster way to do it? Please help.

user-removed

Not applicable

285 Views

1 replies

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Spotify Crashing: Daily Mix

My Spotify crash every time when I tried to listen my offline music. This starts to happen after the Daily Mix, if i tried listening with my Internet connection works fine. Please I need help. I'm using Android.

Casual Listener

My Spotify crash every time when I tried to listen my offline music. This starts to happen after the Daily Mix, if i tried listening with my Internet connection works fine. Please I need help. I'm us...

SilvioJuniorN

Casual Listener

1208 Views

2 replies

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Play Queue Disappeared

It seems like the Play Queue icon on the top right has disappeared after the last Update! Does anyone know what happened? I am able to select songs to add to 'Up Next' but the icon on the top right is gone! I have an LG G5 phone. Has anyone else had ...

Gig Goer

It seems like the Play Queue icon on the top right has disappeared after the last Update! Does anyone know what happened? I am able to select songs to add to 'Up Next' but the icon on the top right i...

Methegeek

Newbie

835 Views

3 replies

1 likes

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Selecting "Add to Playlist" does nothing

I'm running the app from a premium account on a Droid Turbo 2 with Android 6.0. After updating Spotify to version 6.2.0.1028, selecting "Add to Playlist" no longer brings up a list of playlists to select from. It just closes the menu.I deleted my sav...

Casual Listener

I'm running the app from a premium account on a Droid Turbo 2 with Android 6.0. After updating Spotify to version 6.2.0.1028, selecting "Add to Playlist" no longer brings up a list of playlists to se...

KaaVern

Casual Listener

481 Views

3 replies

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Playback lag

When I press play it highlights the song like I have chosen it which is great. However after this nothing happens. The song will not start or play, regardless of how many times I press the song to choose it. The problem does not end here, the song to...

Newbie

When I press play it highlights the song like I have chosen it which is great. However after this nothing happens. The song will not start or play, regardless of how many times I press the song to ch...

248 Views

0 replies

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Charged by my credit card, but still free account!

Hello,I went on Premium tonight, my credit card just charged me, but I still free account.I've already tried to clean the cache and log out many times, but still doesn't work.I attached a picture of my debt on credit card.Please, help me...Thanks a l...

Newbie

Hello, I went on Premium tonight, my credit card just charged me, but I still free account. I've already tried to clean the cache and log out many times, but still doesn't work. I attached a p...

marlonsphere

Roadie

360 Views

1 replies

0 likes

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Solved!! trouble moving to Sd card using android lollipop .

Tried numerous ways. no luck w any... Can someone please help

Casual Listener

Tried numerous ways. no luck w any... Can someone please help

Joe

Community Legend

2070 Views

7 replies

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Unable to control spotify music on Fitbit

I have a LG L2 phone, and information of the tracks from Spotify isn't showing on my fitbit Blaze. I've tried using the LG music app and that works, so it's a problem with the andriod spotify app not supporting AVRCP which is required to control musi...

Newbie

I have a LG L2 phone, and information of the tracks from Spotify isn't showing on my fitbit Blaze. I've tried using the LG music app and that works, so it's a problem with the andriod spotify app not...

Joe

Community Legend

1840 Views

1 replies

1 likes

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Solved!! Accidentally "hating" an artist in Daily Mix

Hello! Loving the Daily Mix feature so far! But I have a small problem. I saw the icon to "hate" a song, which I tapped on not knowing what it does, and in sort of a quick panic, I stopped a very well-liked artist from appearing in the Mix. My questi...

Casual Listener

Hello! Loving the Daily Mix feature so far! But I have a small problem. I saw the icon to "hate" a song, which I tapped on not knowing what it does, and in sort of a quick panic, I stopped a very wel...

crematedman

Community Legend

1316 Views

3 replies

2 likes

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