Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hello,I went on Premium tonight, my credit card just charged me, but I still free account.I've already tried to clean the cache and log out many times, but still doesn't work.I attached a picture of my debt on credit card.Please, help me...Thanks a l...
Hello, I went on Premium tonight, my credit card just charged me, but I still free account. I've already tried to clean the cache and log out many times, but still doesn't work. I attached a p...
Roadie
346 Views
1 replies
0 likes
Tried numerous ways. no luck w any... Can someone please help
Tried numerous ways. no luck w any... Can someone please help
Community Legend
2042 Views
7 replies
0 likes
I have a LG L2 phone, and information of the tracks from Spotify isn't showing on my fitbit Blaze. I've tried using the LG music app and that works, so it's a problem with the andriod spotify app not supporting AVRCP which is required to control musi...
I have a LG L2 phone, and information of the tracks from Spotify isn't showing on my fitbit Blaze. I've tried using the LG music app and that works, so it's a problem with the andriod spotify app not...
Community Legend
1824 Views
1 replies
1 likes
Hello! Loving the Daily Mix feature so far! But I have a small problem. I saw the icon to "hate" a song, which I tapped on not knowing what it does, and in sort of a quick panic, I stopped a very well-liked artist from appearing in the Mix. My questi...
Hello! Loving the Daily Mix feature so far! But I have a small problem. I saw the icon to "hate" a song, which I tapped on not knowing what it does, and in sort of a quick panic, I stopped a very wel...
Community Legend
1286 Views
3 replies
2 likes
Hey Guys, I updated spotify and after that all my songs and playlists were gone. There are not showing up anymore. The strange thing was in my mixtapes there were still there, but I coud not play them: The message: Song is not available was shown.And...
Hey Guys, I updated spotify and after that all my songs and playlists were gone. There are not showing up anymore. The strange thing was in my mixtapes there were still there, but I coud not...
Music Fan
692 Views
2 replies
0 likes
Que tal. A ver si pueden ayudarme. Resulta que no me salen todos los albunes de un artista en su seccion de albunes pero si me sale si lo busco manualmente. Por ejemplo si busco el artista marilyn manson y le doy en ber todos sus albunes no ne sale e...
Que tal. A ver si pueden ayudarme. Resulta que no me salen todos los albunes de un artista en su seccion de albunes pero si me sale si lo busco manualmente. Por ejemplo si busco el artista marilyn ma...
3235 Views
0 replies
5 likes
Hey,Everytime i open spotify, the app crashes after like 5 seconds. I don't know what to do
Hey, Everytime i open spotify, the app crashes after like 5 seconds. I don't know what to do
Not applicable
377 Views
1 replies
0 likes
Hi everyone !The last time I was listening to music on my phone, which runs on Android, I had to pause the music. The problem is that I paused an ad and when I wanted to play the ad, so that I could listen to music afterwards since I'm not a premium ...
Hi everyone ! The last time I was listening to music on my phone, which runs on Android, I had to pause the music. The problem is that I paused an ad and when I wanted to play the ad, so that I coul...
Newbie
511 Views
1 replies
0 likes
I can use spotify just via WLAN and I want to search and listen songs with my mobile internet again! It always says there is no internet connection but it is and the offline modus isn't active. Can anyone help me please?
I can use spotify just via WLAN and I want to search and listen songs with my mobile internet again! It always says there is no internet connection but it is and the offline modus isn't active. Can a...
226 Views
0 replies
0 likes
MerhabaLG G2 de Spotify kullanırken tuş kilidindeyken telefonun arka planı çalan müziğin albüm kapağı oluyordu ve bu çok güzel duruyordu. Şimdi Samsung Galaxy S7 Edge kullanıyorum ve bunda olmuyor. Nasıl düzelteceğimi bulamadım. Var mı çözümü bilen?
Merhaba LG G2 de Spotify kullanırken tuş kilidindeyken telefonun arka planı çalan müziğin albüm kapağı oluyordu ve bu çok güzel duruyordu. Şimdi Samsung Galaxy S7 Edge kullanıyorum ve bunda olmuyor....
1593 Views
0 replies
4 likes
So it won't dowload the songs full and it's really agitating when your connection is nowhere to be found and when just startes the nice apart and it stop...whole album is one song have 2 mins, the other 4 the next 6 the other one is full...utf... And...
So it won't dowload the songs full and it's really agitating when your connection is nowhere to be found and when just startes the nice apart and it stop...whole album is one song have 2 mins, the ot...
462 Views
0 replies
0 likes
I'm trying to free up space. I went through my albums and "un-saved" many albums that I no longer wanted. To my surprise, this freed up space and I was able to download several other albums.This led me to wonder what it means to "download" an album? ...
I'm trying to free up space. I went through my albums and "un-saved" many albums that I no longer wanted. To my surprise, this freed up space and I was able to download several other albums. This ...
Regular
20147 Views
7 replies
1 likes
326 Views
0 replies
0 likes
I have a 16GB iPhone 6.It seems that I can't really download very much music to my phone. On the other hand, it seems I can't really play much music offline without blasting my data usage through the roof.What sort of solutions are there, if any?
I have a 16GB iPhone 6. It seems that I can't really download very much music to my phone. On the other hand, it seems I can't really play much music offline without blasting my data usag...
Roadie
327 Views
1 replies
0 likes
Why is it that I can't play music on my phone? Everything is greyed out
Why is it that I can't play music on my phone? Everything is greyed out
Community Legend
395 Views
3 replies
0 likes
I use the Android app and when I try to play Spotify radio it always seems to play mostly songs from my library and continuously repeats most the same songs only time I can get it to play something different is to clear out the cache but even then it...
I use the Android app and when I try to play Spotify radio it always seems to play mostly songs from my library and continuously repeats most the same songs only time I can get it to play something d...
Community Legend
436 Views
3 replies
0 likes
Hello, i cant play some of my songs on spotify still after i downloaded and i have Internett on the train. Can some one place tell med why it is so or how i cant fin it?
Hello, i cant play some of my songs on spotify still after i downloaded and i have Internett on the train. Can some one place tell med why it is so or how i cant fin it?
248 Views
0 replies
0 likes
I have premium, but when I'm offline I can not listen to downloaded music.
I have premium, but when I'm offline I can not listen to downloaded music.
Community Legend
370 Views
1 replies
0 likes
Hi I just discovered My Mixtapes. And accidentially I removed an artist from my mixtapes that will never be concidered again. How do I undo my mistake? DO NOT TOUCH the symbol that looks like the one in the image that I attached.
Hi I just discovered My Mixtapes. And accidentially I removed an artist from my mixtapes that will never be concidered again. How do I undo my mistake? DO NOT TOUCH the symbol that looks like the one...
Casual Listener
1228 Views
2 replies
3 likes
