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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115258 Views

27 replies

4 likes

  • 115258 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231658 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231658 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591190 Views

79 replies

3 likes

  • 591190 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485680 Views

580 replies

42 likes

Account
Free
  • 485680 Views
  • 580 replies
  • 42 likes

Log in issues.

My account kept logged out after i exit spotify. What can i do?

Visitor

My account kept logged out after i exit spotify. What can i do?

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Creating Playlists on my Android TV

I have a Android Smart TV and an Android cellphone. I can crate and manage playlists on the phone however these options are no available on my TV. I can select songs and they appear in My Music however there does not appear to be a way to crate a pla...

Regular

I have a Android Smart TV and an Android cellphone. I can crate and manage playlists on the phone however these options are no available on my TV. I can select songs and they appear in My Music howev...

1192 Views

0 replies

0 likes

  • 1192 Views
  • 0 replies
  • 0 likes

there is no option to change the location to save playlists

I don't have option in settings to change the location to download playlist offline. It's gone after last update. How to repair it ?Sorry for bad English

Newbie

I don't have option in settings to change the location to download playlist offline. It's gone after last update. How to repair it ? Sorry for bad English

Hubo

Community Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Syncing Local Files to Mobile

So after giving up Spotify 6 months ago due to the lack of diversity I decided to come back again when they offered some sort of promo. I used to be able to sync my local files to mobile with no issues as long as both my desktop Spotify and mobile Sp...

Casual Listener

So after giving up Spotify 6 months ago due to the lack of diversity I decided to come back again when they offered some sort of promo. I used to be able to sync my local files to mobile with no issu...

Joe

Community Legend

824 Views

1 replies

0 likes

local files
Local tracks
Mobile
  • 824 Views
  • 1 replies
  • 0 likes

Does anyone actually get the new Adroid app to work at all?

I surely don't. It takes several minutes to load my playlists. Not once but EVERY SINGLE TIME I TRY!!!!!!!!!!!!What the **bleep** is the point in replacing an app that worked just fine with one that doesn't function at all. Spotify always had the edg...

Roadie

I surely don't. It takes several minutes to load my playlists. Not once but EVERY SINGLE TIME I TRY!!!!!!!!!!!! What the **bleep** is the point in replacing an app that worked just fine with one t...

geirhong

Roadie

2199 Views

14 replies

0 likes

  • 2199 Views
  • 14 replies
  • 0 likes

Spotify always logout and need relogin every sunday

Dear SpotifyMy spotify alwasy doing like that and cannot play my offline data after relogin. This was happen two week.Thanks

Casual Listener

Dear Spotify My spotify alwasy doing like that and cannot play my offline data after relogin. This was happen two week. Thanks

524 Views

0 replies

0 likes

  • 524 Views
  • 0 replies
  • 0 likes

Bugged player UI

Kindly looks at my screenshots. My UI became like this after I updated the app like a week ago.I already tried doing a clean reinstallation and even tried clearing the cache of my phone, issue still persists.No problem with playing music. I just find...

Newbie

Kindly looks at my screenshots. My UI became like this after I updated the app like a week ago. I already tried doing a clean reinstallation and even tried clearing the cache of my phone, issue st...

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
  • 0 likes

[Android][Other] Problems with android app

After its last update, android app does not work properly. It can not read playlist downloaded in sd card memory, always is downloading songs, when finished starts again. very annoying because I'm paying for a service that is becoming unreliable.

Visitor

After its last update, android app does not work properly. It can not read playlist downloaded in sd card memory, always is downloading songs, when finished starts again. very annoying because I'm pa...

433 Views

0 replies

0 likes

Android
Other
  • 433 Views
  • 0 replies
  • 0 likes

Android bug fix needed upcoming first song issue

When music is playing and you're viewing the album art full screen. You touch the top right of that view to access the upcoming songs list. Here you can change the order of upcoming songs. If you take any song after the first song and move it to the ...

Newbie

When music is playing and you're viewing the album art full screen. You touch the top right of that view to access the upcoming songs list. Here you can change the order of upcoming songs. If you tak...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Spotify causes SD card reconnection on my Zenfone (Lollipop)

When using Spotify, I get "SD Card inserted" notifications all the time on my Zenfone 5 (updated to Lollipop 5.0), and it only seems to happen while using Spotify. I didn't have this problem back then on my Razr D3 (Kitkat), and it was the same SD ca...

Music Fan

When using Spotify, I get "SD Card inserted" notifications all the time on my Zenfone 5 (updated to Lollipop 5.0), and it only seems to happen while using Spotify. I didn't have this problem back the...

dufinardi-72

Newbie

768 Views

3 replies

0 likes

  • 768 Views
  • 3 replies
  • 0 likes

back button removed

The back button to close spotify is gone. Why? Now I have to go into settings and log out. It's kind of a pain. So easy before, am I missing something? Besides the button, that is.

Casual Listener

The back button to close spotify is gone.  Why?  Now I have to go into settings and log out.  It's kind of a pain.  So easy before, am I missing something? Besides the button...

Skillset65

Casual Listener

824 Views

2 replies

0 likes

Android
  • 824 Views
  • 2 replies
  • 0 likes

Newest Mobile Update

Checking out the latest update on the Spotify mobile app on my phone, and I gotta say... I hate it. You took the page that I use the most frequently (saved albums) and relegated it to a hidden area that took me about 5-10 min. to find. Instead of jus...

Casual Listener

Checking out the latest update on the Spotify mobile app on my phone, and I gotta say... I hate it.  You took the page that I use the most frequently (saved albums) and relegated it to a hidden ...

Mr_M_2000

Newbie

3444 Views

9 replies

7 likes

  • 3444 Views
  • 9 replies
  • 7 likes

All Albums Disappeared from library?

No idea what just happened, was listening to a downloaded album on my nexus 5 (Android 4.4.3), when the current track finished it didn't go onto the next one. When I looked, I got a message saying that I'd removed the album from my library. I re-adde...

Casual Listener

No idea what just happened, was listening to a downloaded album on my nexus 5 (Android 4.4.3), when the current track finished it didn't go onto the next one. When I looked, I got a message sayin...

Chloedubose

Newbie

3946 Views

4 replies

1 likes

Albums
android 4.4.3
bug
Dissapearing Albums
Nexus 5
  • 3946 Views
  • 4 replies
  • 1 likes

[Android][Music] Please work on it fast

Hi spotify i have a problem and that is that i can't listen to a girl group name twice. My account is premiumso i dont know why i can't hear there songs.I am a kpop fan an sometimes i cant hear any of their songs. So please but every singer song out ...

Newbie

Hi spotify i have a problem and that is that i can't listen to a girl group name twice. My account is premiumso i dont know why i can't hear there songs.I am a kpop fan an sometimes i cant hear any o...

Joe

Community Legend

595 Views

1 replies

0 likes

Android
Music
  • 595 Views
  • 1 replies
  • 0 likes

Solved!! Shuffle Play

How do I get shuffle play to play thru full Playlist without repeating tracks?

Gig Goer

How do I get shuffle play to play thru full Playlist without repeating tracks?

Joe

Community Legend

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes

Last.fm scrobbling not working

Hi all, I'm a fairly new user to Spotify and have had nothing but problems with their software since I started using it as my main source of music playback.The latest issue is last.fm scrobbling, which was working fine until about a week ago, now it ...

Music Fan

Hi all, I'm a fairly new user to Spotify and have had nothing but problems with their software since I started using it as my main source of music playback. The latest issue is last.fm scrobbling,...

Joe

Community Legend

1958 Views

12 replies

0 likes

  • 1958 Views
  • 12 replies
  • 0 likes

Reset smartphone

Perco playlists baixadas se formatar celular?

Casual Listener

Perco playlists baixadas se formatar celular?

FelipeSG97

Casual Listener

1072 Views

4 replies

0 likes

  • 1072 Views
  • 4 replies
  • 0 likes

Interfaz nueva

Estimados, mi cuenta tiene un problema sigo viendo la interfaz vieja que tiene el menú hamburguesa en la parte superior izquierda. Solo me pasa con mi cuenta probé con otra cuenta en mi celular y veo el menú nuevo que tiene todas las opciones abajo. ...

Casual Listener

Estimados, mi cuenta tiene un problema sigo viendo la interfaz vieja que tiene el menú hamburguesa en la parte superior izquierda. Solo me pasa con mi cuenta probé con otra cuenta en mi celular y veo...

Kamran

Composer

947 Views

5 replies

0 likes

  • 947 Views
  • 5 replies
  • 0 likes

Spotify Library No Longer Available

The library where all of my saved songs would be is no longer a option on my spotify app. Also, the app will not let me save new songs i find. Idk what is goin on

Newbie

The library where all of my saved songs would be is no longer a option on my spotify app. Also, the app will not let me save new songs i find. Idk what is goin on

cat81

Casual Listener

1189 Views

3 replies

3 likes

  • 1189 Views
  • 3 replies
  • 3 likes