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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7092 Views

0 replies

7 likes

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Change the bar configuration on the unlock screen

Dear spotify users, I wanna change something on my cellphone (samsung galaxy S5) regarding my spotify app. When I am riding on my bicycle I switch of the screen. When I want to put another song, I just activate my screen, while riding, and there is a...

Casual Listener

Dear spotify users,   I wanna change something on my cellphone (samsung galaxy S5) regarding my spotify app.   When I am riding on my bicycle I switch of the screen. When I want to...

Joe

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
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Account logs me out

I have 3 sim cards as i travel alot. Whenever i switch my SimCard my spitify logs me out and it only allows me to re log in whenever i am in New Zealand only. How can i fix this??

Casual Listener

I have 3 sim cards as i travel alot. Whenever i switch my SimCard my spitify logs me out and it only allows me to re log in whenever i am in New Zealand only. How can i fix this??

Daniel

Community Legend

544 Views

3 replies

0 likes

  • 544 Views
  • 3 replies
  • 0 likes

Superuser Contribution AYUDAAA

CAMBIÉ DE EQUIPO, Y AL MOMENTO DE INICIAR SESIÓN EN EL NUEVO EQUIPO, NO ME APARECE NINGUNA CANCIÓN NI PLAYLIST NI NADA!!!! ESTOY EN PLAN FAMILIAR, Y ME REGISTRA LA CUENTA COMO SI NO ESTUVIERA EN ESE PLAN!! CÓMO PUEDO HACER PARA RECUPERAR MI MÚSICA???

Newbie

CAMBIÉ DE EQUIPO, Y AL MOMENTO DE INICIAR SESIÓN EN EL NUEVO EQUIPO, NO ME APARECE NINGUNA CANCIÓN NI PLAYLIST  NI NADA!!!! ESTOY EN PLAN FAMILIAR, Y ME REGISTRA LA CUENTA COMO SI NO ESTUVIERA E...

Anyk17

Spotify Star

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
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Solved!! "This song is not available"

Cant seem to play alot of music or one second im able to play a song and another it tells me its not available .

Newbie

Cant seem to play alot of music or one second im able to play a song and another it tells me its not available .

osornios

Spotify Star

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Unable to log in either username or password is incorrect

Im a long serving lover of Spotify i happiy pay the 9.99 per month BUT!I cant log in on my Samsung a3 (2016) phone anymore, however I can log in on my macbook using the EXACT same log in details so the issue clearly isnt my username or password.Ive t...

Regular

Im a long serving lover of Spotify i happiy pay the 9.99 per month BUT! I cant log in on my Samsung a3 (2016) phone anymore, however I can log in on my macbook using the EXACT same log in details ...

PaulG2016

Regular

2777 Views

7 replies

1 likes

  • 2777 Views
  • 7 replies
  • 1 likes

listening offline

Why can't I listen offline even though I have Premium?

Newbie

Why can't I listen offline even though I have Premium?

Joe

Community Legend

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution offline

Hola necesito ayuda algunas canciones NO SE ESCUCHAN Desconectado

Casual Listener

Hola necesito ayuda algunas canciones NO SE ESCUCHAN Desconectado

Anyk17

Spotify Star

852 Views

4 replies

0 likes

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Superuser Contribution Can't sharevsongs with friends

I want to share music with my wife. Wile both are not in FB. I follow her, she follows me.I go in share, sent toA Windows appears where I can choose a way how to share... Mail, WA and so inI press Empfänger auswählenA Windows appears where I can ente...

Casual Listener

I want to share music with my wife. Wile both are not in FB. I follow her, she follows me. I go in share, sent to A Windows appears where I can choose a way how to share... Mail, WA and so in ...

Marcoliverpool

Casual Listener

445 Views

2 replies

0 likes

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  • 0 likes

Problem with the new update

I have not used Spotify for a few days now, so today i discovered the update.When i try to select and song to playlist, the menu just closes and nothing happens. Anyone else have this problem or maybe a solution to this?

Newbie

I have not used Spotify for a few days now, so today i discovered the update. When i try to select and song to playlist, the menu just closes and nothing happens. Anyone else have this problem or ma...

slipstream42

Regular

2870 Views

12 replies

7 likes

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  • 12 replies
  • 7 likes

[Android][Connect] Huge problem

Koskoca albüm radyosu içinde veya herhangi bir çalma listesinde sadece 2-3 sarki dinleyebiliyorum. Sarkilar arasi gecis yapmıyor. Surekli takiliyor sarkilar. Programin ara yuzund sıkıntı yok bana verilen hizmette sıkıntı var. Ya da genel spotify icin...

Newbie

Koskoca albüm radyosu içinde veya herhangi bir çalma listesinde sadece 2-3 sarki dinleyebiliyorum. Sarkilar arasi gecis yapmıyor. Surekli takiliyor sarkilar. Programin ara yuzund sıkıntı yok bana ver...

Daniel

Community Legend

653 Views

1 replies

0 likes

Android
Connect
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Android Device Id - Spotify Offline Songs on SD Card but not showing in App

Hi, I am having a problem where my offline tracks disappear. I have recently moved to a country where internet is limited and therefore this is a real problem for me. I'm 90% sure that the issue is due to using Android File Transfer to mount the sd c...

Casual Listener

Hi,   I am having a problem where my offline tracks disappear. I have recently moved to a country where internet is limited and therefore this is a real problem for me.     I'm 90...

benchharp

Casual Listener

1552 Views

6 replies

0 likes

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  • 6 replies
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can't load discover

android 6.0it's been like this for weeksalready un-installed and reinstalled and deleted files on sd and internal.

Casual Listener

android 6.0 it's been like this for weeks already un-installed and reinstalled and deleted files on sd and internal.

Joe

Community Legend

405 Views

2 replies

0 likes

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  • 2 replies
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Local music and wifi

hello my local files don't play through my phone but they play through my computer and you say use the same wifi but I don't use wifi for my computer i use Ethernet cable and how does it work if i have one of those?

Casual Listener

hello my local files don't play through my phone but they play through my computer and you say use the same wifi but I don't use wifi for my computer i use Ethernet cable and how does it work if i ha...

Joe

Community Legend

492 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

How to get into the Beta Program

Hey folks. As title says, I'd like to know how can I get beta updates from Google Play. I already googled and looked in here, found nothing.I mean: I found A LOT of "Spotify Beta threads", so I don't know the right one.I've been trying to become a be...

Regular

Hey folks. As title says, I'd like to know how can I get beta updates from Google Play. I already googled and looked in here, found nothing. I mean: I found A LOT of "Spotify Beta threads", so I don...

shejan0

Gig Goer

8551 Views

5 replies

1 likes

Android
Beta
nougat
test
  • 8551 Views
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Premium

I purchased premium and I've checked my status and it says premium but it won't let me play anything without 3g or Wi-Fi! I've tried logging in and out etc and I'm getting charged for this. Please help

Casual Listener

I purchased premium and I've checked my status and it says premium but it won't let me play anything without 3g or Wi-Fi! I've tried logging in and out etc and I'm getting charged for this. Please he...

Joe

Community Legend

456 Views

3 replies

0 likes

  • 456 Views
  • 3 replies
  • 0 likes

Android 4.2.2 doesn't let to log in

Every time I try to log in, it says it has server or connection issues when internet is working just fine. Don't even know what to do anymore. I don't use FB app but when I tried to log in, it again said it had server issues. Tried to create another ...

Casual Listener

Every time I try to log in, it says it has server or connection issues when internet is working just fine. Don't even know what to do anymore. I don't use FB app but when I tried to log in, it again ...

grezzu

Casual Listener

1619 Views

4 replies

0 likes

Android
Facebook
server
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Notifications

I have enable all the spotify notifications, nevertheless, people suscribe to my playlist and follow me and i don't recibe any notification, how can i fix this?

Newbie

I have enable all the spotify notifications, nevertheless, people suscribe to my playlist and follow me and i don't recibe any notification, how can i fix this?

Daniel

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Spotify only works when I'm connected to a wireless network (WiFi)

When I try to search anything on Spotify with my mobile network, it shows that there's "No internet connection available". As soon as I turn on WiFi on my Galaxy, Spotify loads everything normally.I already tried to reinstall Spotify, even clearing d...

Casual Listener

When I try to search anything on Spotify with my mobile network, it shows that there's "No internet connection available". As soon as I turn on WiFi on my Galaxy, Spotify loads everything normal...

EarlPurple

Roadie

3547 Views

10 replies

0 likes

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Spotify used half of my data!

Hello there I have been a Pro member since March. I have noticed so far uses a lot of data while streaming music. I have no problem with that but this time it used half of my data in 30 minutes. That's outrageous. I have attached some examples. As yo...

Newbie

Hello there I have been a Pro member since March. I have noticed so far uses a lot of data while streaming music. I have no problem with that but this time it used half of my data in 30 minutes. That...

Joe

Community Legend

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes