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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377589 Views

541 replies

34 likes

Account
Free
  • 377589 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7676 Views

0 replies

7 likes

  • 7676 Views
  • 0 replies
  • 7 likes

Downloaded songs to my own playlist

Hi. I created my own playlist since i started using spotify. My problem is that some of my downloaded sogs wont download automatically... it would not play or hops in to the next song on the line. what should i do?

Newbie

Hi.   I created my own playlist since i started using spotify. My problem is that some of my downloaded sogs wont download automatically... it would not play or hops in to the next song on...

crematedman

Community Legend

423 Views

2 replies

1 likes

  • 423 Views
  • 2 replies
  • 1 likes

Huaweis play controls notification not showing properly

It's not Displaying the play, next and prev buttons properly as seen in the picture.Great update the New menú is better easy access to the options.

Newbie

It's not Displaying the play, next and prev buttons properly as seen in the picture. Great update the New menú is better easy access to the options.

444 Views

0 replies

0 likes

controls
huawei
problem
  • 444 Views
  • 0 replies
  • 0 likes

Phone switch

I recently switched from iPhone to samsung. On the iphone, my spotify was connected to Facebook and I had student premium. Now on the Samsung it doesn't recognize it's connected to my Facebook and has already started charging me. It wants me to be ch...

Newbie

I recently switched from iPhone to samsung. On the iphone, my spotify was connected to Facebook and I had student premium. Now on the Samsung it doesn't recognize it's connected to my Facebook and ha...

Joe

Community Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution No customer service?????

I paid for premium services and I'm still on the free Spotify why can't I talk to a live person. I've already done everything that you guys suggested like restarting my phone make sure it's not another account I either need my money or my music it's ...

Casual Listener

I paid for premium services and I'm still on the free Spotify why can't I talk to a live person. I've already done everything that you guys suggested like restarting my phone make sure it's not anoth...

betocanales

Newbie

493 Views

4 replies

0 likes

  • 493 Views
  • 4 replies
  • 0 likes

Solved!! Multiple Syncing Issues.

Hi there, I'm having two major issues with my spotify app over the last week. 1) Syncing Error - Multiple Devices Synced at the same time. I'm getting the following error message: "Syncing Error - You have synced your playlists to more than three dev...

Newbie

Hi there,   I'm having two major issues with my spotify app over the last week.   1) Syncing Error - Multiple Devices Synced at the same time. I'm getting the following error me...

barrydpb

Casual Listener

800 Views

4 replies

0 likes

  • 800 Views
  • 4 replies
  • 0 likes

How do you revert back from new tab menu?

To have that menu at the bottom of my screen at all time is just the worst, i get infuriated every time i open the ap. I cant have it as it is now, how do i revert back to the old menu? (yes, its wierdly strong feelings to have about a layout)

Casual Listener

To have that menu at the bottom of my screen at all time is just the worst, i get infuriated every time i open the ap. I cant have it as it is now, how do i revert back to the old menu? (yes, it...

Joe

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Solved!! New Version of sotify to android playlist diffrent HELPP

Since i updated the spotify app on my phone it not the same..on the old ver i click on PLAYLIST then click my personal playlist and the i can play the music on the playlist.. now on the new app when i click on the Playlist its shows me am menu and i ...

Visitor

Since i updated the spotify app on my phone it not the same.. on the old ver i click on PLAYLIST then click my personal playlist and the i can play the music on the playlist.. now on the new app &nb...

user-removed

Not applicable

606 Views

4 replies

0 likes

  • 606 Views
  • 4 replies
  • 0 likes

Spotify does not download music even with free space.

Spotify says my storage is full and it can't download, but it isn't. I have a SD Card that is used as internal storage, it is full, but the phone (with the Card) has about 7gb FREE. The menu option to choose where the Spotify has to store the musics ...

Newbie

Spotify says my storage is full and it can't download, but it isn't. I have a SD Card that is used as internal storage, it is full, but the phone (with the Card) has about 7gb FREE. The menu option t...

Joe

Community Legend

390 Views

2 replies

0 likes

  • 390 Views
  • 2 replies
  • 0 likes

Equalizer is not available in the new version for android

I have a phone with Android 6.0. I've noted that the native equalizer is no longer avilable in the current Spotify version, which by the way, have now similar user interface to iOS. What is the reason for that? I see it as big downgrade to Spotify. T...

Visitor

I have a phone with Android 6.0. I've noted that the native equalizer is no longer avilable in the current Spotify version, which by the way, have now similar user interface to iOS. What is the reaso...

user-removed

Not applicable

1325 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Android: "The track is not available"

Hi, I keep getting the message "The track is not available" on my android phone (and sonos system), even if I have a premium account. The service status in Spotify is OK, and it's working well on my PC desktop. All devices were working OK until I ren...

Newbie

Hi,   I keep getting the message "The track is not available" on my android phone (and sonos system), even if I have a premium account. The service status in Spotify is OK, and it's wor...

Nichen

Newbie

51733 Views

38 replies

2 likes

  • 51733 Views
  • 38 replies
  • 2 likes

Deleted songs

Signed in through facebook 2 yrs ago. Have since deleted my facebook acc but have now lost almost all my album 's any help thanks

Newbie

Signed in through facebook 2 yrs ago. Have since deleted my facebook acc but have now lost almost all my album 's any help thanks

Joe

Community Legend

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Can't share playlist, music or send msgs

Spotify, i´m not being able to share anything or send messages by android versions. When I click share, instead open spotify internal share options, it opens the android options: Whatsapp, facebook, twitter.... Can you help me to get back internal sh...

Casual Listener

Spotify, i´m not being able to share anything or send messages by android versions. When I click share, instead open spotify internal share options, it opens the android options: Whatsapp, facebook, ...

Joe

Community Legend

629 Views

3 replies

0 likes

  • 629 Views
  • 3 replies
  • 0 likes

Solved!! No puedo ser premium :(

He pagado dos veces para conseguir la promoción de spotify premium.Me aparece un mensaje de error de pago pero me llegan los mensajes de que si se realizó y el monto que se descontó.Abro la aplicación y me vuelve a cobrar para ser Premium, cerré sesi...

Casual Listener

He pagado dos veces para conseguir la promoción de spotify premium. Me aparece un mensaje de error de pago pero me llegan los mensajes de que si se realizó y el monto que se descontó. Abro la aplic...

JacquelineLoRi

Newbie

915 Views

6 replies

0 likes

  • 915 Views
  • 6 replies
  • 0 likes

Android 4.4.2 audio randomly pauses

Whenever I'm listening to music and my screen is off, music randomly pauses and then starts again where it left off. It's very annoying.It happens also in other music players

Newbie

Whenever I'm listening to music and my screen is off, music randomly pauses and then starts again where it left off. It's very annoying. It happens also in other music players

Joe

Community Legend

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

Impossible de mettre un son personnel et l'écouter en hors ligne

Bonjour, J'ai essayé de mettre un son de mon ordinateur dans les fichiers locaux, mais il m'est impossible par la suite de faire la lecture en hors connexion sur mon téléphone "ce titre est indisponible" J'ai pourtant mis toute les options de télégar...

Newbie

Bonjour,   J'ai essayé de mettre un son de mon ordinateur dans les fichiers locaux, mais il m'est impossible par la suite de faire la lecture en hors connexion sur mon téléphone "ce titre est ...

195 Views

0 replies

0 likes

  • 195 Views
  • 0 replies
  • 0 likes

3 meses por $9.00?

Me llego un correo de Spotify que si pagaba $9.00 me daban tres meses de spotify, y cuando voy a pagar me cobran $99.00, trendre entonces que pagar hasta dentro de 4 meses?

Newbie

Me llego un correo de Spotify que si pagaba $9.00 me daban tres meses de spotify, y cuando voy a pagar me cobran $99.00, trendre entonces que pagar hasta dentro de 4 meses?

197 Views

0 replies

0 likes

  • 197 Views
  • 0 replies
  • 0 likes

Solved!! Search function gone after update

I can no longer find "search", only daily mix, playlists, stations, tracks, albums, artists and podcasts/videos.

Casual Listener

I can no longer find "search", only daily mix, playlists, stations, tracks, albums, artists and podcasts/videos.

Joe

Community Legend

1269 Views

5 replies

0 likes

  • 1269 Views
  • 5 replies
  • 0 likes

Spotify home Depot add glitch

Hi,I was listening to Spotify on my ps4 using my android tablet as a "remote" and a home Depot add came up. for some reason it will not let me play any other music, it just keeps looping the ad. when I open the pop-up menu on my ps4, it shows that th...

Newbie

Hi, I was listening to Spotify on my ps4 using my android tablet as a "remote" and a home Depot add came up. for some reason it will not let me play any other music, it just keeps looping the ad. wh...

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
  • 0 likes

0 playlist

I have a premium acount and ik got 1 playlist but at my profiel it says i got 0 playlist help

Newbie

I have a premium acount and ik got 1 playlist but at my profiel it says i got 0 playlist help

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

[Adverts] Streaming interruptions

A free account comes with adverts. I get it. But why on earth should they interrupt the songs that is playing?

Casual Listener

A free account comes with adverts. I get it. But why on earth should they interrupt the songs that is playing?

Andihali

Casual Listener

416 Views

2 replies

0 likes

  • 416 Views
  • 2 replies
  • 0 likes