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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210417 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210417 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

560642 Views

78 replies

3 likes

  • 560642 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462812 Views

575 replies

39 likes

Account
Free
  • 462812 Views
  • 575 replies
  • 39 likes

[Android] Share token between devices

I'm working in a startup where we are developing a system composed of two devices, one without screen but with audio output and the other device with screen but without audio output.We would like to use Android SDK to access Spotify service but we ne...

Newbie

I'm working in a startup where we are developing a system composed of two devices, one without screen but with audio output and the other device with screen but without audio output. We would like t...

Joe

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

connect to a device

Just got spotify and purchased premium It gives me no option to connect to a device in the now playing bar. I want to bluetooth to my yamaha reciever and have no option to connect to it. Help please? Thankyou

Newbie

Just got spotify and purchased premium  It gives me no option to connect to a device in the now playing bar. I want to bluetooth to my yamaha reciever and have no option to connect to it. Help p...

kurtd

Music Fan

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Some Saved Music Not Playing

Old downloads are fine. But recently downloaded ones, succesfully saves but when playing offline, they are not complete. So the music stops in the middle part. Not all songs do this but yeah, some recent ones do. Whats the fix? I dont want to redownl...

Casual Listener

Old downloads are fine. But recently downloaded ones, succesfully saves but when playing offline, they are not complete. So the music stops in the middle part. Not all songs do this but yeah, some re...

Rojh

Casual Listener

412 Views

2 replies

0 likes

  • 412 Views
  • 2 replies
  • 0 likes

[Android][Other] Capa do álbum na tela de bloqueio.

Não visualizo mais as capas dos álbuns com a música tecoando na tela de bloqueio do Android 6.0.1.O que fazer??

Newbie

Não visualizo mais as capas dos álbuns com a música tecoando na tela de bloqueio do Android 6.0.1. O que fazer??

felippeal

Newbie

968 Views

1 replies

0 likes

Android
Other
  • 968 Views
  • 1 replies
  • 0 likes

No option to save music on SD card v6.9.0.1212

As I can't downgrade the app, I'd like to ask for that function to be added again....or is there another solution ?

Casual Listener

As I can't downgrade the app, I'd like to ask for that function to be added again. ...or is there another solution ?

castrillon7

Casual Listener

475 Views

2 replies

0 likes

  • 475 Views
  • 2 replies
  • 0 likes

Solved!! Where is my equalizer?

I don't now how to find my equalizer.

Casual Listener

I don't now how to find my equalizer.

Wintex

Casual Listener

2670 Views

4 replies

0 likes

  • 2670 Views
  • 4 replies
  • 0 likes

wont clear cache or saved data even after going through all process

i have tried three times to clear my cache and saved data just through the setting on the app. then i tried through my phone app settings. then i uninstalled and restarted my phone. all times i log back in to the app and everything is still there. my...

Newbie

i have tried three times to clear my cache and saved data just through the setting on the app. then i tried through my phone app settings. then i uninstalled and restarted my phone. all times i log b...

Joe

Community Legend

753 Views

1 replies

0 likes

  • 753 Views
  • 1 replies
  • 0 likes

Solved!! Pause button problem

Hello,Please excuse my english. My problem is, that if i press the pause-button when i'm in the lockscreen, or the left corner in the starting screen, of my Android-Phone (Samsung Galaxy S7) the app instantly shuts down and I have to open it again. W...

Casual Listener

Hello, Please excuse my english. My problem is, that if i press the pause-button when i'm in the lockscreen, or the left corner in the starting screen, of my Android-Phone (Samsung Galaxy S7) the ap...

Joe

Community Legend

982 Views

3 replies

0 likes

  • 982 Views
  • 3 replies
  • 0 likes

Music gap or glitch when playing

I have a Xperia z5c, and when playing musikk there Would sometimes be a small clitch /gap at aprox 0,5 sec when sound is gone. Similar to the one you get when reciving a message . This only happens when using Spotify. I use offline playlist with WiFi...

Casual Listener

I have a Xperia z5c, and when playing musikk there Would sometimes be a small clitch /gap at aprox 0,5 sec when sound is gone. Similar to the one you get when reciving a message . This only happens w...

gassolini

Casual Listener

836 Views

2 replies

0 likes

  • 836 Views
  • 2 replies
  • 0 likes

Premium

I have purchased the .99 intro offer from Spotify Premium for 3 months. My CC was charged and I can't get the premium features to initiate.

Newbie

I have purchased the .99 intro offer from Spotify Premium for 3 months. My CC was charged and I can't get the premium features to initiate.

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
  • 0 likes

Solved!! "Now Playing bar" GONE!

Hi,Yesterday evening it was there - on both my Android phone and tablet and this evening it is GONE! I can't:- see what's playing- see que- select device for Connect tried to restart and reinstall and clear cache, but nothing helps! Attached screensh...

Roadie

Hi, Yesterday evening it was there - on both my Android phone and tablet and this evening it is GONE!   I can't: - see what's playing - see que - select device for Connect   tried t...

johnbull_1975

Roadie

3712 Views

1 replies

0 likes

  • 3712 Views
  • 1 replies
  • 0 likes

Radio Issues

For a few weeks now I have been having issues trying to bring up the radio part of the app. After opening the app, I click on the hamburger menu, select radio, and then all the app shows is an animated green loading circle but it never loads to anyth...

Music Fan

For a few weeks now I have been having issues trying to bring up the radio part of the app. After opening the app, I click on the hamburger menu, select radio, and then all the app shows is an animat...

Acars999

Casual Listener

1065 Views

5 replies

1 likes

  • 1065 Views
  • 5 replies
  • 1 likes

Downloaded music disappears

I've downloaded my +10gb playlist to my micro SD and then I'll notice all the music disappears a day or so later??? I've done this a few times with the same results. Is there an expiration time that music can stay on a device?

Newbie

I've downloaded my +10gb playlist to my micro SD and then I'll notice all the music disappears a day or so later??? I've done this a few times with the same results. Is there an expiration time that ...

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
  • 0 likes

I cant download spotify

Hello community!I bought a cellphone in Colombia, with a Colombian data provider.Everyone use spotify, but I cannot download the app on my cellphone.Any help to fix this?Thanks in advance!

Casual Listener

Hello community! I bought a cellphone in Colombia, with a Colombian data provider. Everyone use spotify, but I cannot download the app on my cellphone. Any help to fix this? Thanks in advan...

Joe

Community Legend

773 Views

6 replies

0 likes

  • 773 Views
  • 6 replies
  • 0 likes

Chromecast support on Android with connection problems

I have frequently problems to connect to my chromecast stick. Sometimes the connection takes very long, 1-2 minutes, sometimes the connection fails completely. Sometimes the Cast icon is missing. When i start the google cast application everything wo...

Regular

I have frequently problems to connect to my chromecast stick. Sometimes the connection takes very long, 1-2 minutes, sometimes the connection fails completely. Sometimes the Cast icon is missing. Whe...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Giftcard code doesn't work

I used a 3 month gift card 10 days ago but spotify doesn't sees it and i can't use my premium right now

Casual Listener

I used a 3 month gift card 10 days ago but spotify doesn't sees it and i can't use my premium right now

zinci

Casual Listener

466 Views

2 replies

0 likes

  • 466 Views
  • 2 replies
  • 0 likes

payed but no premium help

Well ibought premium for 1 dolar 3 month (iwere in poland) and I bought it 10 minute ago my question is how much time ineed wait and what to do cuz when itry downlod the songs it tells me ineed to get premiumAnd idid it pls ansaer me guys what to do ...

Newbie

Well ibought premium for 1 dolar 3 month (iwere in poland) and I bought it 10 minute ago my question is how much time ineed wait and what to do cuz when itry downlod the songs it tells me ineed to ge...

Joe

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

[Android][Playlists] Disable shuffle from Android App

I think it it ridiculous that mobile users (at least on Android) can't play their playlist without shuffle. We are paying customers after all.

Newbie

I think it it ridiculous that mobile users (at least on Android) can't play their playlist without shuffle. We are paying customers after all.

Joe

Community Legend

1126 Views

2 replies

4 likes

Android
Playlists
  • 1126 Views
  • 2 replies
  • 4 likes

Playlist Concern

Is there a way to put multiple songs (or all) in a playlist at once... On mobile? I've been searching for awhile, but have only found results for PC (which I don't have with me at the moment). I don't really feel like spending a couple hours putting ...

Newbie

Is there a way to put multiple songs (or all) in a playlist at once... On mobile? I've been searching for awhile, but have only found results for PC (which I don't have with me at the moment). I don'...

Joe

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes