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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27400 Views
  • 59 replies
  • 23 likes
  • 27400 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870268 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870268 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24709 Views
  • 3 replies
  • 0 likes
  • 24709 Views
  • 3 replies
  • 0 likes

Can't Login

I forgot my username and I have several emails I have no access to the email I set the account up with...I was logged in on my phone but my storage became full even though everything was set to save to my sd card which has 25 GB memory left so I dele...

  • Newbie
  • I forgot my username and I have several emails I have no access to the email I set the account up with...I was logged in on my phone but my storage became full even though everything was set to save ...
  • sakura08
  • Roadie
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Unavailable Songs on mobile

I have Spotify Prenium, I have make a playlist with musics in Spotify (in the software), and with musics which are on my computer (my own files mp3).On my Android, I have the local files which are "unavailable", while I have previously make playlist ...

  • Casual Listener
  • I have Spotify Prenium, I have make a playlist with musics in Spotify (in the software), and with musics which are on my computer (my own files mp3). On my Android, I have the local files which ar...
  • user-removed
  • Not applicable
  • 933 Views
  • 4 replies
  • 2 likes
  • 933 Views
  • 4 replies
  • 2 likes

Self Service | Device Management

Samung device was working fine and now a lot of songs says song not available

  • Newbie
  • Samung device was working fine and now a lot of songs says song not available
  • marlonsphere
  • Roadie
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Download offline error

This piece of **bleep** app always glitches out and deletesee all my offline music cause of "an unknown error" so I spend 3 weeks downloading the music again and when it's finally finish it get deleted and I have to pay for this **bleep**ing **bleep*...

  • Newbie
  • This piece of **bleep** app always glitches out and deletesee all my offline music cause of "an unknown error" so I spend 3 weeks downloading the music again and when it's finally finish it get delet...
  • marlonsphere
  • Roadie
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Solved!! Won't play songs that I select

Whenever I search a new song and tap on it to play my spotify says that I can't play the song. This also occurs when I shuffle a Playlist that I haven't listened to before. It oppears to only happen when I am trying to listen to something for the fir...

  • Newbie
  • Whenever I search a new song and tap on it to play my spotify says that I can't play the song. This also occurs when I shuffle a Playlist that I haven't listened to before. It oppears to only happen ...
  • Algee
  • Roadie
  • 1185 Views
  • 1 replies
  • 0 likes
  • 1185 Views
  • 1 replies
  • 0 likes

Sometimes songs I select say "Song is not available." Also, playlist won't continuously play

Hi everyone,I've been having two problems with Spotify Premium on my Samsung Galaxy s6 with Android version 6.0.1.The FIRST problem is that sometimes when I select songs to play it will say "Song is not available" and won't let me play the song. Howe...

  • Casual Listener
  • Hi everyone, I've been having two problems with Spotify Premium on my Samsung Galaxy s6 with Android version 6.0.1. The FIRST problem is that sometimes when I select songs to play it will say "Song...
  • Joe
  • Community Legend
  • 383 Views
  • 3 replies
  • 0 likes
  • 383 Views
  • 3 replies
  • 0 likes

Solved!! Android offline crash

Hi,Since yesterday, spotify crashes whenever I go to my "Your music" folder during offline mode. This doesn't happen in online mode. I uninstalled it and did a fresh installation and it worked fine during the rest of the day but today I'm facing the ...

  • Casual Listener
  • Hi, Since yesterday, spotify crashes whenever I go to my "Your music" folder during offline mode. This doesn't happen in online mode. I uninstalled it and did a fresh installation and it worked fine...
  • Miguelscoelho
  • Casual Listener
  • 1952 Views
  • 10 replies
  • 0 likes
  • 1952 Views
  • 10 replies
  • 0 likes

Spotify randomly stops working when connected mobile data

Recently I have run into an issue with my Spotify app where it will suddenly stop playing music and tell me that I'm not connected to the internet. I'm using a Verizon Ellipses 7 tablet. I use the 4G mobile data when I am either at work to use Spotif...

  • Casual Listener
  • Recently I have run into an issue with my Spotify app where it will suddenly stop playing music and tell me that I'm not connected to the internet. I'm using a Verizon Ellipses 7 tablet. I use the 4G...
  • dereid99
  • Casual Listener
  • 1889 Views
  • 8 replies
  • 1 likes
  • 1889 Views
  • 8 replies
  • 1 likes

Doesn't play next song in list

After one song is completed, I must take out my phone and hit next Really annoying. This bug has been present in iOS and Android for years.

  • Roadie
  • After one song is completed, I must take out my phone and hit next Really annoying. This bug has been present in iOS and Android for years.
  • haavamoa
  • Newbie
  • 3795 Views
  • 8 replies
  • 0 likes
  • Android
    bug
    Bug Playlist
    iOS
  • 3795 Views
  • 8 replies
  • 0 likes

Storage

So I'm using the latest version of Spotify on my phone, and my SD card is fully functional in my phone but I still don't have the option to transfer storage from my phone to my SD card

  • Newbie
  • So I'm using the latest version of Spotify on my phone, and my SD card is fully functional in my phone but I still don't have the option to transfer storage from my phone to my SD card
  • Joe
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Solved!! No Available Offline option for Playlists

I have premium and I was trying to add local songs into my spotify playlist. Both my desktop app and Android app are connected on the same WiFi. I managed to add the songs into the playlist without problems. I just can't play the local songs on my An...

  • Casual Listener
  • I have premium and I was trying to add local songs into my spotify playlist. Both my desktop app and Android app are connected on the same WiFi. I managed to add the songs into the playlist without p...
  • Joe
  • Community Legend
  • 5680 Views
  • 5 replies
  • 0 likes
  • 5680 Views
  • 5 replies
  • 0 likes

Cant login because of facebook

I can't login into the app due to account not being linked to Facebook. I have tried uninstalling the app, closed my Spotify account and opened another one.... didn't work at all. Still says my account isn't linked to Facebook and that I need to put ...

  • Newbie
  • I can't login into the app due to account not being linked to Facebook. I have tried uninstalling the app, closed my Spotify account and opened another one.... didn't work at all. Still says my accou...
  • Joe
  • Community Legend
  • 516 Views
  • 2 replies
  • 0 likes
  • 516 Views
  • 2 replies
  • 0 likes

Spotify incredible slow on Moto X Play, almost unusable

Hello, I've been having problems with spotify on my Moto X Play for months now. It's incredible slow. Two months ago I posted this problem on Reddit, but no succes. The app is still incredicle slow. starting the app can take up to a minute (maybe lon...

  • Regular
  • Hello,     I've been having problems with spotify on my Moto X Play for months now. It's incredible slow. Two months ago I posted this problem on Reddit, but no succes. The app is still ...
  • Harry10932
  • Casual Listener
  • 1481 Views
  • 1 replies
  • 1 likes
  • 1481 Views
  • 1 replies
  • 1 likes

hard reset on android

I had to do a hard reset on my Moto E, and after reinstalling Spotify, all the musoc I had saved to my sd card dors not shoe up under downloaded music. Its definitely still on the card. Is there a way to import it so i dont have to re-download a bunc...

  • Visitor
  • I had to do a hard reset on my Moto E, and after reinstalling Spotify, all the musoc I had saved to my sd card dors not shoe up under downloaded music. Its definitely still on the card. Is there a wa...
  • Harry10932
  • Casual Listener
  • 469 Views
  • 1 replies
  • 0 likes
  • 469 Views
  • 1 replies
  • 0 likes

Downloaded playlist but it doesnt play

Hey. I have premium and I created a playlist and downloaded it. But it doesn't play without internet connection (which should work with premium.) What can I do? I kicked the app and installed it new - not better. I logged out and in again - still the...

  • Casual Listener
  • Hey. I have premium and I created a playlist and downloaded it. But it doesn't play without internet connection (which should work with premium.) What can I do? I kicked the app and installed it new ...
  • ScarletPrince
  • Casual Listener
  • 199 Views
  • 2 replies
  • 0 likes
  • 199 Views
  • 2 replies
  • 0 likes

Can't Log In - Country Does Not Match

I recently reinstalled Spotify onto my computer. After installing Spotify I attempted to log in to my account and was flagged with the message "Your country does not match the one set in your profile." I'm living in the US and my account is set-up to...

  • Casual Listener
  • I recently reinstalled Spotify onto my computer.  After installing Spotify I attempted to log in to my account and was flagged with the message "Your country does not match the one set in your p...
  • marlonsphere
  • Roadie
  • 471 Views
  • 6 replies
  • 0 likes
  • 471 Views
  • 6 replies
  • 0 likes

Bugs in latest Spotify App update

The Spotify App updated yesterday to version 6.3.0.882 armv7. Running on a Nexus 6 with Android 6.0.1. I use Spotify through a networked Integra 70.4 receiver controlled by the Spotify App on the Nexus 6. Have just noticed that the Nexus 6 volume con...

  • Casual Listener
  • The Spotify App updated yesterday to version 6.3.0.882 armv7. Running on a Nexus 6 with Android 6.0.1. I use Spotify through a networked Integra 70.4 receiver controlled by the Spotify App on the Nex...
  • marlonsphere
  • Roadie
  • 448 Views
  • 3 replies
  • 0 likes
  • 448 Views
  • 3 replies
  • 0 likes

accidentally banned a song from Daily Mix

I'm really enjoying the Daily Mix feature, but on my Android app I accidentally banned a song from one of my mixes. How can I un-ban it? And how can I un-ban a whole band, if did that accidentally?

  • Casual Listener
  • I'm really enjoying the Daily Mix feature, but on my Android app I accidentally banned a song from one of my mixes.  How can I un-ban it?  And how can I un-ban a whole band, if did that acc...
  • djSeeque
  • Casual Listener
  • 564 Views
  • 1 replies
  • 0 likes
  • 564 Views
  • 1 replies
  • 0 likes

How to determine if an album was download as Extreme quality?

Hi. If I have a selection of saved albums, some downloaded as normal quality and some downloaded as extreme quality. Is there some way to see from Spotify in which quality it was originally downloaded ? I can't see anything obvious.

  • Music Fan
  • Hi. If I have a selection of saved albums, some downloaded as normal quality and some downloaded as extreme quality. Is there some way to see from Spotify in which quality it was originally...
  • CoPilotDaedalus
  • Music Fan
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes