Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hello, I have a Samsung Galaxy S5 and I am nearing the end of my Spotify Premium trial and need to make a decision about whether I want to continue paying for this service or not. At the moment, I often have difficulty getting a connection over WiFi....
Hello, I have a Samsung Galaxy S5 and I am nearing the end of my Spotify Premium trial and need to make a decision about whether I want to continue paying for this service or not. At the mom...
Casual Listener
699 Views
4 replies
0 likes
I have tried everything in the book but I cannot get my Spotify list to update on my phone. It has been a while and at this point it's becoming a real nuisance not being able to play the songs I want without needing to physically look up each individ...
I have tried everything in the book but I cannot get my Spotify list to update on my phone. It has been a while and at this point it's becoming a real nuisance not being able to play the songs I want...
Community Legend
669 Views
5 replies
0 likes
As the subjet reads, is there a way to play local files uploaded from desktop, so i can listen and download on the Android App? I alrady created the playlist, but can´t play, or download on the App. Thank you.
As the subjet reads, is there a way to play local files uploaded from desktop, so i can listen and download on the Android App? I alrady created the playlist, but can´t play, or download on the App. ...
Community Legend
994 Views
1 replies
0 likes
Unfortunately, the track info for the current Spotify song playing can't be seen on the notification shade. I have a feeling it is something do with the MIUI 8 ROM, as I recall that when I was on MIUI 7 this was not a problem for Spotify (although it...
Unfortunately, the track info for the current Spotify song playing can't be seen on the notification shade. I have a feeling it is something do with the MIUI 8 ROM, as I recall that when I was on MIU...
Casual Listener
4420 Views
5 replies
0 likes
Bonjour,Comment faire pour supprimer un titre de la playlist lorsque celui-ci est en cours de lecture. En effet il manque dans le menu du bouton 'option' (celui des 3 petits points) l'action de pouvoir le supprimer... alors qu'il est pourtant possibl...
Bonjour, Comment faire pour supprimer un titre de la playlist lorsque celui-ci est en cours de lecture. En effet il manque dans le menu du bouton 'option' (celui des 3 petits points) l'action de pou...
Community Legend
1885 Views
1 replies
0 likes
I have xiaomi redmi note 3 pro and recently i installed spotify, im premium member. I noticed that spotify lags after some time of playing music non-stop. I reinstalled app and lowered quality from extreme to high but it still happens. Is it app prob...
I have xiaomi redmi note 3 pro and recently i installed spotify, im premium member. I noticed that spotify lags after some time of playing music non-stop. I reinstalled app and lowered quality from e...
Casual Listener
3280 Views
2 replies
0 likes
I'm looking for something like 64GB or higher Media hub to sync music & Playlists to that has audio out via A/V, aux & Bluetooth preferably with a screen. I want to use it in my truck and do not want to shell out a grand for a new unit plus customiza...
I'm looking for something like 64GB or higher Media hub to sync music & Playlists to that has audio out via A/V, aux & Bluetooth preferably with a screen. I want to use it in my truck an...
Community Legend
1115 Views
1 replies
0 likes
I just got an s7. Even with Internet connection my music pauses on and off about 10-20 times in a song, won't play the next song automatically, and often I have to open the app for it to start playing again. This is really annoying any advice?
I just got an s7. Even with Internet connection my music pauses on and off about 10-20 times in a song, won't play the next song automatically, and often I have to open the app for it to start playin...
Community Legend
502 Views
3 replies
0 likes
I recently bough an iPhone 6s, my previous phone was a Galaxy s5. I had Spotify Premium on my old phone and knew my my account information, so when I downloaded Spotify from the App Store I logged in to find that my account was void of everything and...
I recently bough an iPhone 6s, my previous phone was a Galaxy s5. I had Spotify Premium on my old phone and knew my my account information, so when I downloaded Spotify from the App Store I logged in...
Community Legend
745 Views
9 replies
0 likes
I upload music from my local files and create a play list, I can listen it at my desktop but I can´t play from my android mobile phone, to select show error " song is not available" although I can see in the play list.thanks for your help
I upload music from my local files and create a play list, I can listen it at my desktop but I can´t play from my android mobile phone, to select show error " song is not available" although I can se...
Community Legend
425 Views
3 replies
0 likes
Hi everybody, I search for this and there is no information about it. I already saw that there are some problems using dual sim but my problem is this...I can play Spotify in any of my two sims (I'm from México and using Telcel and Virgin Mobile) but...
Hi everybody, I search for this and there is no information about it. I already saw that there are some problems using dual sim but my problem is this...I can play Spotify in any of my two sims (I'm ...
Music Fan
2482 Views
4 replies
0 likes
The thing is that i can't search for anything in the app, it works perfect in the web version. The problem started last week when I moved from USA to Argentina. I already check and my country in the app is Argentina. I tried to log me in in a friend'...
The thing is that i can't search for anything in the app, it works perfect in the web version. The problem started last week when I moved from USA to Argentina. I already check and my country in the ...
Community Legend
866 Views
1 replies
0 likes
All I'm trying to do is get ahold of someone to talk to. Some one to call so I can get my subscription cancelled (I thought I already did cancel it) and get my money back cause I know I cancelled before the month was up. This is just stupid that I ca...
All I'm trying to do is get ahold of someone to talk to. Some one to call so I can get my subscription cancelled (I thought I already did cancel it) and get my money back cause I know I cancelled bef...
Community Legend
309 Views
1 replies
0 likes
have just opened spotify on my samsung tablet (am already a premium user)on the home page how do i i search ,find my playlists etc
have just opened spotify on my samsung tablet (am already a premium user) on the home page how do i i search ,find my playlists etc
Community Legend
1264 Views
3 replies
0 likes
I was able to this morning but now pulling down from the top of the screen on 'my library' - 'playlists' I recieve no filtering options.
I was able to this morning but now pulling down from the top of the screen on 'my library' - 'playlists' I recieve no filtering options.
Casual Listener
336 Views
2 replies
0 likes
Whenever I try to download a playlist, it says I've reached the three device limit, but I only use Spotify on one device. I deleted all of the devices on the account, but it still happens.
Whenever I try to download a playlist, it says I've reached the three device limit, but I only use Spotify on one device. I deleted all of the devices on the account, but it still happens.
Community Legend
423 Views
1 replies
0 likes
I'm planning on getting a new phone soon and don't know what to do with my account which I pay premium. Will all of my playlist be deleted if I switch?
I'm planning on getting a new phone soon and don't know what to do with my account which I pay premium. Will all of my playlist be deleted if I switch?
Community Legend
348 Views
2 replies
0 likes
How can I move my download music to my SD card?
How can I move my download music to my SD card?
Community Legend
352 Views
1 replies
0 likes
Pongo cualquier canción de Mi lista de Reproducción y a los 3 Segundos se para Sola y ya no se que es lo Que Pasa Aquí Si Es La Aplicación O mi tableta o no se Porque el wifi va Perfectamente si alguien me da Una Solución Se lo agradeceria o si hay m...
Pongo cualquier canción de Mi lista de Reproducción y a los 3 Segundos se para Sola y ya no se que es lo Que Pasa Aquí Si Es La Aplicación O mi tableta o no se Porque el wifi va Perfectamente si algu...
Community Legend
582 Views
1 replies
0 likes
