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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

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544 replies

34 likes

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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log in

cant log in as a popup keeps asking me to join premium which......i joined and its debited from my account ....whats going on..also all my playlists have disappeared patsy

Visitor

cant log in as a popup keeps asking me to join premium which......i joined and its debited from my account ....whats going on..also all my playlists have disappeared  patsy

Leed2451

Newbie

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2 replies

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Daily Mixes won't cast to my PS4 from Android phone

Is anyone else having this problem? I try and get a daily mix started from my phone and then click to play on the PS4 and it just sort of hangs for a bit and it never happens. On the PS4 it looks like the app logs out and restarts and it never plays....

Visitor

Is anyone else having this problem?  I try and get a daily mix started from my phone and then click to play on the PS4 and it just sort of hangs for a bit and it never happens.  On the PS4 ...

Joe

Community Legend

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I can't play a local file saved in my desktop

https://support.spotify.com/is/using_spotify/playlists/listen-to-local-files/I followed the instructions but I get the errors that I took screenshots about.Edit: I can listen on my desktop.

Casual Listener

https://support.spotify.com/is/using_spotify/playlists/listen-to-local-files/ I followed the instructions but I get the errors that I took screenshots about. Edit: I can listen on my desktop.

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Solved!! Unknown available device shows up in android app.

When run Spotify on my android phone, an unknown Chrome Cast device shows up as nearby.I do not own any Chrome Cast and none is connected to my wifi. What is going on?I checked the router, and it's only me who is connected.Also, already changed passw...

Casual Listener

When run Spotify on my android phone, an unknown Chrome Cast device shows up as nearby. I do not own any Chrome Cast and none is connected to my wifi. What is going on? I checked the router, and it...

Zigge777

Casual Listener

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4 replies

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Problem with 30 minutes ads free music.

When i click it, it gives me blank/black screen and no sound/music.

Regular

When i click it, it gives me blank/black screen and no sound/music.

225 Views

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[All Android] Storage Area Not Found

Hi. I have an Huawei P8 lite. I want to save all song in SD card, but i don't find the storage option. Somebody can help me. Thank you for the helping.

Newbie

Hi. I have an Huawei P8 lite. I want to save all song in SD card, but i don't find the storage option. Somebody can help me. Thank you for the helping. 

Joe

Community Legend

326 Views

1 replies

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Problemas para compartilhar musicas via Spotify - Share issues

Estou com problemas para compartilhar musicas. Antes quando clicava em compartilhar, havia a opção "Mandar para", e enviar direto para alguem dentro do proprio aplicativo. Quando clico em compartilhar, abre a janela "Compartilhar usando o" seguido de...

Newbie

Estou com problemas para compartilhar musicas. Antes quando clicava em compartilhar, havia a opção "Mandar para", e enviar direto para alguem dentro do proprio aplicativo. Quando clico em compartilha...

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Sony MDR-10RBT - Play/Pause button wont work with spotify

Hi! This headset is paired with Samsung Galaxy Note 2 3g - N7100 The button works well with phonecalls and the original music player that came with the phone. With Spotify the volume -/+ and skip track work, but the pause/play button wont work.. I re...

Casual Listener

Hi!   This headset is paired with Samsung Galaxy Note 2 3g - N7100 The button works well with phonecalls and the original music player that came with the phone. With Spotify the volume -...

finwefeanor

Casual Listener

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3 replies

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How can I remove a device from Connect?

I have three devices listed under "Show Available Devices" section on my phone: -SM-N9005 (This device) -SM-P600 (Unavailable for playback) -SM-P600 How can I get rid of the duplicate SM-P600 tablet that is always listed as unavailable (under listing...

Gig Goer

I have three devices listed under "Show Available Devices" section on my phone:   -SM-N9005 (This device) -SM-P600 (Unavailable for playback) -SM-P600   How can I get rid of the...

rpvdb

Casual Listener

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24 replies

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how many tracks have i downloaded?

how do I tell how many tracks I have downloaded to my device?Samsung galaxy s5 neo

Casual Listener

how do I tell how many tracks I have downloaded to my device? Samsung galaxy s5 neo

MartinStoichkov

Community Legend

407 Views

1 replies

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Can't login via Facebook due to location problems

Hi, I moved to Italy few weeks ago. When I tried to log into my account 2 days ago I got an error message quoting that I am in a different location. I changed the country in my settings, from DE to IT, where I am, but still it didn't work. Please don...

Casual Listener

Hi, I moved to Italy few weeks ago. When I tried to log into my account 2 days ago I got an error message quoting that I am in a different location. I changed the country in my settings, from DE to I...

TheStrange23

Casual Listener

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4 replies

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Errors: Can't play the current song, continuous skip, can't search

Hi everyonefrom today i can't use Spotify "in all its form". I can't search artisti/song (error message is "Oooops, something went wrong), listen music (error message from desktop version is Can't play the current song, in app android the play don't ...

Casual Listener

Hi everyone from today i can't use Spotify "in all its form". I can't search artisti/song (error message is "Oooops, something went wrong), listen music (error message from desktop version is&n...

martcus

Casual Listener

612 Views

4 replies

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30 day offline limit

Hello people,So I know that Spotify requires you to log in every 30 days to listen to offline music. I however work on a submarine where we go under for longer than 30 days at a time. I use Spotify as my main music listening device and am a Premium m...

Newbie

Hello people, So I know that Spotify requires you to log in every 30 days to listen to offline music. I however work on a submarine where we go under for longer than 30 days at a time. I use Spotify...

colliertyler

Newbie

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1 replies

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The music starts skipping by itself PLEASE HELP

As of right now I was trying to listen to my playlists and for some reson the music skips by itself and the song would start only for a second before going mute. I've tried to log out and log in again, and I even uninstalled so I can reinstall again ...

Newbie

As of right now I was trying to listen to my playlists and for some reson the music skips by itself and the song would start only for a second before going mute. I've tried to log out and log in agai...

izzles48

Newbie

463 Views

2 replies

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Update log

Hey guys! I'm writing a technical evaluation of Spotify for my honors comp course and I was wondering if anyone has a changelog/ update log? I've been searching for awhile online, but I can't seem to find one. If there is not one how often does Spoti...

Newbie

Hey guys! I'm writing a technical evaluation of Spotify for my honors comp course and I was wondering if anyone has a changelog/ update log? I've been searching for awhile online, but I can't seem to...

729 Views

0 replies

1 likes

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Spotify stalling on chromecast

Samsung Galaxy S7 Edge with spotify is just NOT working for Chromecast Audio. When I am doing a playback on one of my playlists then it will show up with the album cover, song details etc, somehow though it can all of a sudden skip a track so that it...

Casual Listener

Samsung Galaxy S7 Edge with spotify is just NOT working for Chromecast Audio.   When I am doing a playback on one of my playlists then it will show up with the album cover, song details etc, s...

436 Views

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1 likes

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Logitech UE Radio + Spotify Connect

Hey, i use a Logitech UE Radio with UE Firmware. I installed the Spotify Plugin and it works. But Spotify connect does not work.I can not see the Radio in the Spotify Android App. Therefor i have to use the UE Radio Display. Compared to the App, its ...

Newbie

Hey,   i use a Logitech UE Radio with UE Firmware. I installed the Spotify Plugin and it works.   But Spotify connect does not work. I can not see the Radio in the Spotify Android App....

Joe

Community Legend

714 Views

1 replies

0 likes

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No downloaded playlist after SD card removal

After I remove SD from my phone and then put it back, I can't play my music offline. It's showing that my playlist is not downloaded and also my storage changes from SD card to phone storage. Is it normal? It's a little bit annoying for me

Casual Listener

After I remove SD from my phone and then put it back, I can't play my music offline. It's showing that my playlist is not downloaded and also my storage changes from SD card to phone storage. Is it n...

Gintaras

Casual Listener

606 Views

2 replies

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Downloads showing as internal

I am using android 6.0 on an lg g3. App works fine.. I have an sd card that is an external device so not using adaptive storage. In settings I have set downloads to save to external. But when i check the internal storage in setting it shows spotifiy ...

Casual Listener

I am using android 6.0 on an lg g3. App works fine.. I have an sd card that is an external device so not using adaptive storage. In settings I have set downloads to save to external. But when i check...

Joe

Community Legend

474 Views

1 replies

0 likes

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