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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111737 Views

26 replies

3 likes

  • 111737 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224827 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224827 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

582227 Views

79 replies

3 likes

  • 582227 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

479147 Views

577 replies

40 likes

Account
Free
  • 479147 Views
  • 577 replies
  • 40 likes

Problem with android spotify and ethernet?

I have an android media player (same as this one http://www.ebay.com/itm/M8-Amlogic-S802-Quad-Core-Android-4-4-Smart-TV-Box-XBMC-Media-Player-4K-Miracast-/321394931557 ) and have noticed that whenever I select a playlist for offline it will just say ...

Casual Listener

I have an android media player (same as this one http://www.ebay.com/itm/M8-Amlogic-S802-Quad-Core-Android-4-4-Smart-TV-Box-XBMC-Media-Player-4K-Miracast-/321394931557 ) and have noticed that wh...

franz5

Casual Listener

3133 Views

8 replies

0 likes

  • 3133 Views
  • 8 replies
  • 0 likes

Devialet Phantom ethernet connect

I have a Devialet Phantom. When having the Phantom hooked up by ethernet I cannot connect via the android spotify app (the Phantom is not on the list of devices). If I setup the phantom using wifi I can connect. I really would prefer to be using the ...

Casual Listener

I have a Devialet Phantom. When having the Phantom hooked up by ethernet I cannot connect via the android spotify app (the Phantom is not on the list of devices). If I setup the phantom using wifi I ...

franz5

Casual Listener

3800 Views

7 replies

0 likes

  • 3800 Views
  • 7 replies
  • 0 likes

Android App: Transmit Track Info via Bluetooth (A2DP/AVRCP 1.3)

Samsung xcover 3, android 6, latest version of spotify. Why Spotify is NOT finding mybluetooth device ?!? Samsung "own" music is playing ok. device is Logitech Bluetooth Audio Adapter

Newbie

Samsung xcover 3, android 6, latest version of spotify. Why Spotify is NOT finding my bluetooth device ?!?  Samsung "own" music is playing ok.  device is Logitech Bluetooth Audio Adapter...

Joe

Community Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Androide

No puedo cambiar de canciones en la pantalla de bloqueo Huawei mate 8

Newbie

No puedo cambiar de canciones en la pantalla de bloqueo Huawei mate 8

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

I made a purchase but it came incorrect

I made the adhesion of the promotion 1.99 for 3 months joined today 29/11/16 I made the cancellation to not come charging the other months because I will only be without internet during this period but the validity is until 2/28/17, and already I rec...

Newbie

  I made the adhesion of the promotion 1.99 for 3 months joined today 29/11/16 I made the cancellation to not come charging the other months because I will only be without internet during this ...

Joe

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Solved!! 3 Problems in the app right now

1.) It is not possible to change the position in a playlist. I do not want to start the play and then change the order. I want to arrange the playlist in the app. And here is why: You may or may not have heard that playlists or mixtapes as I sometime...

Music Fan

1.) It is not possible to change the position in a playlist. I do not want to start the play and then change the order. I want to arrange the playlist in the app. And here is why: You may or may not ...

Joe

Community Legend

737 Views

1 replies

2 likes

  • 737 Views
  • 1 replies
  • 2 likes

Solved!! Is it Possible To Listen A Song That Spotify Don't Have In Android?

I did have a song that I added to my library via using local file. But it doesn't download in my Android device. They're on same wi-fi. It says waiting to download but It doesn't. When O try to play it says "This song is not available" I can listen o...

Casual Listener

I did have a song that I added to my library via using local file. But it doesn't download in my Android device. They're on same wi-fi. It says waiting to download but It doesn't. When O try to play ...

Joe

Community Legend

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Solved!! Premium in my telephone

Hey, I have the Spotify premium account installed on my laptop, but when I download the app in my telephone it isn't premium, do I have to pay twice? How can I make my Spotify telephone app premium too?

Visitor

Hey, I have the Spotify premium account installed on my laptop, but when I download the app in my telephone it isn't premium, do I have to pay twice? How can I make my Spotify telephone app premium t...

Victor1963

Newbie

814 Views

3 replies

0 likes

  • 814 Views
  • 3 replies
  • 0 likes

Music stops when using any other app or going to home screen

I've been a premium user for a few months and it has always worked great until a few weeks ago. Now, when using Spotify, I am unable to use my phone for anything else if I want to listen to music. I start music, but when I try to go to my homescreen ...

Newbie

I've been a premium user for a few months and it has always worked great until a few weeks ago. Now, when using Spotify, I am unable to use my phone for anything else if I want to listen to music. I ...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Spotify pauses randomly on my Samsung Galaxy 7 edge

Hey there I started to experience a problem after Spotify update. It stops playing randomly and starts after a while or sometimes doesn't start. Even though I can see it on background that Spotify is playing but there is no sound at all. I have tried...

Newbie

Hey there 🙂 I started to experience a problem after Spotify update. It stops playing randomly and starts after a while or sometimes doesn't start. Even though I can see it on background that Spot...

Stephanmeuwsen

Newbie

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

problem viewing song in xiaomi redmi note 4

hello,i got a new phone and now when i clkic on a playlist that my account is following (downleded or not), the songs dosent show. insted it opens the popup menu that lets you download or undownload, follow' share ats.. (pic attached).i tried to canc...

Casual Listener

hello, i got a new phone and now when i clkic on a playlist that my account is following (downleded or not), the songs dosent show. insted it opens the popup menu that lets you download or undownloa...

liranbz23

Casual Listener

1185 Views

2 replies

0 likes

  • 1185 Views
  • 2 replies
  • 0 likes

Android Auto and Amazon Echo interactions

I am seeing a weird long-distance interaction between Spotify on Amazon Echo and Spotify on Android Auto. I have an Amazon echo device at my home connected to my spotify account and my cell phone logged into the same account. When driving I have my p...

Newbie

I am seeing a weird long-distance interaction between Spotify on Amazon Echo and Spotify on Android Auto.   I have an Amazon echo device at my home connected to my spotify account and my cell ...

630 Views

0 replies

0 likes

  • 630 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs marked as download but aren't

HiI have a premium account so I can sync/download playlist.It works for most tracks but for some, the player juste doesn't start or stops in the middle of a song or keeps going (time is passing and it's in play mode) but no sound is coming out. If I ...

Casual Listener

Hi I have a premium account so I can sync/download playlist. It works for most tracks but for some, the player juste doesn't start or stops in the middle of a song or  keeps going (time is pas...

TheDoz

Casual Listener

642 Views

2 replies

0 likes

  • 642 Views
  • 2 replies
  • 0 likes

Spotify playing automatically on bluetooth

This is VERY annoying. Every time I enter my car, spotify overrides other apps (such as podcasts) and start playing automatically.This issue has been described here also https://community.spotify.com/t5/Android/Disable-auto-play-on-Android-app/td-p/7...

Casual Listener

This is VERY annoying. Every time I enter my car, spotify overrides other apps (such as podcasts) and start playing automatically. This issue has been described here also https://community.spotify...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Auto power off of app on ZTE Axon 7

While playing music on my device, as usual the screen locks after some inactivity. Spotify ceases to continue playing music. When the screen is unlocked, the app must be restarted, not just continued. It seems as if the power button kills the app. I'...

Newbie

While playing music on my device, as usual the screen locks after some inactivity. Spotify ceases to continue playing music. When the screen is unlocked, the app must be restarted, not just continued...

BooG690

Casual Listener

3007 Views

4 replies

2 likes

  • 3007 Views
  • 4 replies
  • 2 likes

Solved!! Can play only songs which are stored in my playlist. Cannot play or browse any lists.

Since I have gone premium, I cannot browse through any spotify list or browse.I am currently online but I can play only my own saved playlist. can anyone help please?

Casual Listener

Since I have gone premium, I cannot browse through any spotify list or browse.I am currently online but I can play only my own saved playlist. can anyone help please?

amgmsgti

Music Fan

1141 Views

6 replies

0 likes

  • 1141 Views
  • 6 replies
  • 0 likes

Browse menu playlists disapeared on Android phone

Recently, I did clear the spotify cache from the app manager but now the 'browse' menu is empty! I logged out and logged in again to make sure my android will shake out from the offline mode but still empty. Also, tried re-installing the app but to n...

Newbie

Recently, I did clear the spotify cache from the app manager but now the 'browse' menu is empty! I logged out and logged in again to make sure my android will shake out from the offline mode but stil...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Superuser Contribution Extreme quality with Chromecast Audio

Hello! Why I can't change the quality of the stream to extreme if I am connected with Chromecast Audio? I connected the chromecast to my HiFi-system and for that for sure I want to have the best quality than. Of course I am using Spotify premium.

Visitor

Hello! Why I can't change the quality of the stream to extreme if I am connected with Chromecast Audio? I connected the chromecast to my HiFi-system and for that for sure I want to have the best qual...

BjornRoth

Spotify Legend

7264 Views

2 replies

0 likes

  • 7264 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problem playing songs

I recently become Spotify premium.Now when i try playing some songs i get a little popup with the notification: this song is not available.Who knows some advice?

Casual Listener

I recently become Spotify premium. Now when i try playing some songs i get a little popup with the notification: this song is not available. Who knows some advice?

Hitchcock_20

Newbie

1044 Views

3 replies

0 likes

  • 1044 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Song not available"

I freqently get "song not available" when trying to play songs. I have my settings set to not show songs that aren't available. If I remove and reinstall the app, I can then play the songs, so it's not that they've been removed from Spotify. This is ...

Casual Listener

I freqently get "song not available" when trying to play songs.  I have my settings set to not show songs that aren't available.  If I remove and reinstall the app, I can then play the song...

DaftHarlot

Casual Listener

1016 Views

4 replies

0 likes

  • 1016 Views
  • 4 replies
  • 0 likes