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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7434 Views

0 replies

7 likes

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Android to iPhone account problem

I recently bough an iPhone 6s, my previous phone was a Galaxy s5. I had Spotify Premium on my old phone and knew my my account information, so when I downloaded Spotify from the App Store I logged in to find that my account was void of everything and...

Regular

I recently bough an iPhone 6s, my previous phone was a Galaxy s5. I had Spotify Premium on my old phone and knew my my account information, so when I downloaded Spotify from the App Store I logged in...

Daniel

Community Legend

771 Views

9 replies

0 likes

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I can´t listen my music

I upload music from my local files and create a play list, I can listen it at my desktop but I can´t play from my android mobile phone, to select show error " song is not available" although I can see in the play list.thanks for your help

Casual Listener

I upload music from my local files and create a play list, I can listen it at my desktop but I can´t play from my android mobile phone, to select show error " song is not available" although I can se...

Daniel

Community Legend

435 Views

3 replies

0 likes

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  • 0 likes

Problems with Dual Sim and offline mode

Hi everybody, I search for this and there is no information about it. I already saw that there are some problems using dual sim but my problem is this...I can play Spotify in any of my two sims (I'm from México and using Telcel and Virgin Mobile) but...

Casual Listener

Hi everybody, I search for this and there is no information about it. I already saw that there are some problems using dual sim but my problem is this...I can play Spotify in any of my two sims (I'm ...

Arundas

Music Fan

2521 Views

4 replies

0 likes

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"Oops something went wrong" when i try to search for songs.

The thing is that i can't search for anything in the app, it works perfect in the web version. The problem started last week when I moved from USA to Argentina. I already check and my country in the app is Argentina. I tried to log me in in a friend'...

Newbie

The thing is that i can't search for anything in the app, it works perfect in the web version. The problem started last week when I moved from USA to Argentina. I already check and my country in the ...

Daniel

Community Legend

873 Views

1 replies

0 likes

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**bleep**

All I'm trying to do is get ahold of someone to talk to. Some one to call so I can get my subscription cancelled (I thought I already did cancel it) and get my money back cause I know I cancelled before the month was up. This is just stupid that I ca...

Newbie

All I'm trying to do is get ahold of someone to talk to. Some one to call so I can get my subscription cancelled (I thought I already did cancel it) and get my money back cause I know I cancelled bef...

Daniel

Community Legend

319 Views

1 replies

0 likes

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spotify on samsung galaxy tab 10.1

have just opened spotify on my samsung tablet (am already a premium user)on the home page how do i i search ,find my playlists etc

Casual Listener

have just opened spotify on my samsung tablet (am already a premium user) on the home page how do i  i search ,find my playlists etc

Daniel

Community Legend

1278 Views

3 replies

0 likes

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No longer able to filter playlists

I was able to this morning but now pulling down from the top of the screen on 'my library' - 'playlists' I recieve no filtering options.

Casual Listener

I was able to this morning but now pulling down from the top of the screen on 'my library' - 'playlists' I recieve no filtering options.

roygbivs

Casual Listener

358 Views

2 replies

0 likes

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Reached three device limit?

Whenever I try to download a playlist, it says I've reached the three device limit, but I only use Spotify on one device. I deleted all of the devices on the account, but it still happens.

Newbie

Whenever I try to download a playlist, it says I've reached the three device limit, but I only use Spotify on one device. I deleted all of the devices on the account, but it still happens.

Daniel

Community Legend

438 Views

1 replies

0 likes

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  • 1 replies
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Getting a new phone

I'm planning on getting a new phone soon and don't know what to do with my account which I pay premium. Will all of my playlist be deleted if I switch?

Newbie

I'm planning on getting a new phone soon and don't know what to do with my account which I pay premium. Will all of my playlist be deleted if I switch?

Daniel

Community Legend

358 Views

2 replies

0 likes

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Solved!! Moving to SD card

How can I move my download music to my SD card?

Casual Listener

How can I move my download music to my SD card?

Joe

Community Legend

361 Views

1 replies

0 likes

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Solved!! Helppppp

Pongo cualquier canción de Mi lista de Reproducción y a los 3 Segundos se para Sola y ya no se que es lo Que Pasa Aquí Si Es La Aplicación O mi tableta o no se Porque el wifi va Perfectamente si alguien me da Una Solución Se lo agradeceria o si hay m...

Newbie

Pongo cualquier canción de Mi lista de Reproducción y a los 3 Segundos se para Sola y ya no se que es lo Que Pasa Aquí Si Es La Aplicación O mi tableta o no se Porque el wifi va Perfectamente si algu...

Daniel

Community Legend

599 Views

1 replies

0 likes

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download playlist and synic

help for some reason can't download playlist so it can be played off line. it not showing in the tablet SD Card not synicing.help son is being deployed

Newbie

help for some reason can't download playlist so it can be played off line.  it not showing in the tablet SD Card not synicing. help son is being deployed

Joe

Community Legend

251 Views

1 replies

0 likes

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Solved!! Playlist update notifications

How do I find out if the playlists that I am following on my Android device have been updated?

Casual Listener

How do I find out if the playlists that I am following on my Android device have been updated?

Daniel

Community Legend

5180 Views

3 replies

0 likes

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Solved!! Changed mobile providers, now spotify doesnt work

Hey people, so I was on the Vodafone network but switched to telecom (includes free premium spotify) I can log into the spotify website with no problems but when I use the exact same username and password on my spotify app it says I've entered a wron...

Newbie

Hey people, so I was on the Vodafone network but switched to telecom (includes free premium spotify) I can log into the spotify website with no problems but when I use the exact same username and pas...

Joe

Community Legend

527 Views

2 replies

0 likes

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[Android][Other] Stream only when connected to mobil data

when i use wifi spotify doesnt work but i turn on mobil data spotify works. why my wifi connection doesnt work???

Newbie

when i use wifi spotify doesnt work but i turn on mobil data spotify works. why my wifi connection doesnt work???

Daniel

Community Legend

355 Views

1 replies

0 likes

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Solved!! New cell phone, same SD card and music downloaded gone

Hi,I had lots of spotify music downloded on my SD card with my old cellphone, so now when I bought a new cell I changed the old SD card into the new devide and expected to work. Spotify works allright and the SD card also works ok (I can see all my o...

Casual Listener

Hi, I had lots of spotify music downloded on my SD card with my old cellphone, so now when I bought a new cell I changed the old SD card into the new devide and expected to work. Spotify works allri...

peter78

Casual Listener

932 Views

3 replies

0 likes

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Como tocar sem parar?

Como faço para quando terminar uma playlist ou album, ir tocando musicas sugeredias sem parar? No free isso é possivel, mas no premium nao.

Newbie

Como faço para quando terminar uma playlist ou album, ir tocando musicas sugeredias sem parar?   No free isso é possivel, mas no premium nao.

Bittencourt

Spotify Star

2964 Views

2 replies

0 likes

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Song Not Available

So recently I've noticed that certain songs claim they are unable to play. I saw on a post that someone said to download an older version but that didn't work for me. Does anyone have any suggestions on how to fix this issue?

Newbie

So recently I've noticed that certain songs claim they are unable to play. I saw on a post that someone said to download an older version but that didn't work for me. Does anyone have any suggestions...

Joe

Community Legend

278 Views

1 replies

0 likes

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Available offline works on phone but not laptop

I may be stupid but I was playing at a party last night and I was unable to play my offline playlists.Each playlist had the green symbol to show they were downloaded; however, when I clicked into the list it previously stated "Available offline" at t...

Newbie

I may be stupid but I was playing at a party last night and I was unable to play my offline playlists. Each playlist had the green symbol to show they were downloaded; however, when I clicked into t...

Joe

Community Legend

620 Views

1 replies

0 likes

laptop
Offline download
phone
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