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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195323 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195323 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536804 Views

78 replies

3 likes

  • 536804 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441178 Views

565 replies

37 likes

Account
Free
  • 441178 Views
  • 565 replies
  • 37 likes

Stay Awake Problem

Hi, I recently purchased a Google Pixel, which runs Android 7.1. However, it seems to me that Spotify is using abnormally high amounts of battery, and it is keeping the phone awake and preventing it from "deep sleep" which makes it not as battery-eff...

Casual Listener

Hi, I recently purchased a Google Pixel, which runs Android 7.1. However, it seems to me that Spotify is using abnormally high amounts of battery, and it is keeping the phone awake and preventing it ...

514 Views

0 replies

0 likes

  • 514 Views
  • 0 replies
  • 0 likes

How to make spotify stay on notification bar?

Hi All.Im currently using s7 edge.Initially even when i paused a music. Spotify would stay on the notification bar.But now when i pause the music or someone calls or even logging into pokemon go. Music stop but Spotify just disappear from the notific...

Newbie

Hi All. Im currently using s7 edge. Initially even when i paused a music. Spotify would stay on the notification bar. But now when i pause the music or someone calls or even logging into pokem...

Spr1t33

Newbie

5390 Views

2 replies

2 likes

  • 5390 Views
  • 2 replies
  • 2 likes

huawei y5 lockscreen widget

I have no widget controls on the lock the lock screen.This phone is ridiculous.Is there a way of enabling itI've tried the option in notification options which literally is an option to tick if you want lock screen options but it does nothing.Help

Newbie

I have no widget controls on the lock the lock screen. This phone is ridiculous. Is there a way of enabling it I've tried the option in notification options which literally is an option to tick ...

Joe

Community Legend

830 Views

1 replies

0 likes

  • 830 Views
  • 1 replies
  • 0 likes

Login problem

Since yesterday I cant log in on my samsung s7 edge. Every time I try phone says you dont have facebook lonked with spotify but im logging in with spotify credentials and i never ever have facebook linked with spotify. I uninstalled app many times, c...

Newbie

Since yesterday I cant log in on my samsung s7 edge. Every time I try phone says you dont have facebook lonked with spotify but im logging in with spotify credentials and i never ever have facebook l...

Joe

Community Legend

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Facebook Log In on Android

I just got the latest Facebook update and reinstaled Spotify on my Android smartphone. When I click Log In via Facebook, nothing happens at all, just a small loading and then back to the Log In page again. I can't create a new account because the e-m...

Newbie

I just got the latest Facebook update and reinstaled Spotify on my Android smartphone.   When I click Log In via Facebook, nothing happens at all, just a small loading and then back to the Log...

crematedman

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

My playlist changes abruptly.

Hi! I will listening to my playlist, when suddenly it will switch songs, which I feel are all from a particular playlist, but the songs are all Vietnamese. It happens usually about 30 minutes after I don't touch Spotify (such as fast forward or searc...

Newbie

Hi!   I will listening to my playlist, when suddenly it will switch songs, which I feel are all from a particular playlist, but the songs are all Vietnamese. It happens usually about...

crematedman

Community Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Downloaded music not staying downloaded

All of my music says it's downloaded, but it will not play when I go offline. My music I have downloaded also doesn't stay downloaded if I close the app. I've been doing everything all the forums say to do and it still won't work. I'm on a Samsung Ga...

Newbie

All of my music says it's downloaded, but it will not play when I go offline. My music I have downloaded also doesn't stay downloaded if I close the app. I've been doing everything all the forums say...

crematedman

Community Legend

865 Views

1 replies

0 likes

  • 865 Views
  • 1 replies
  • 0 likes

spotify automatically undownloading every song off of my sd card

I like to store all of my downloaded music from spotify on an SD card that way I have extra room on my phone to do other things but the problem is ill download them all and it will be good for a couple of days and then I'll open spotify and the will ...

Newbie

I like to store all of my downloaded music from spotify on an SD card that way I have extra room on my phone to do other things but the problem is ill download them all and it will be good for a coup...

crematedman

Community Legend

493 Views

2 replies

0 likes

  • 493 Views
  • 2 replies
  • 0 likes

Spotify plays music without any sound

Hi all,My Spotify has been increasingly but randomly going for periods of time where it plays music without sound. I assume it's playing the music because the bar for song progression is moving.Things which sometimes help are: skipping through the so...

Newbie

Hi all, My Spotify has been increasingly but randomly going for periods of time where it plays music without sound. I assume it's playing the music because the bar for song progression is moving. ...

crematedman

Community Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Intermittantly getting "This song is not available"

Firstly, thanks for redesigning the Android layout. It's much better than before.Secondly, I keep getting the above error when I tap on tracks. It started about a week ago. If I close the app, and reopen it, I can usually then play the tracks. Someti...

Visitor

Firstly, thanks for redesigning the Android layout. It's much better than before. Secondly, I keep getting the above error when I tap on tracks. It started about a week ago. If I close the app, an...

crematedman

Community Legend

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

The songs I download are gone after a while

I dont know why this keep happening, I already downloaded all of the songs at least two or three times and when I restart spotify they are gone. The only thing that changed is were they are stored because I buyed a new memory for my smartphone. Help ...

Newbie

I dont know why this keep happening, I already downloaded all of the songs at least two or three times and when I restart spotify they are gone. The only thing that changed is were they are stored be...

crematedman

Community Legend

491 Views

2 replies

0 likes

  • 491 Views
  • 2 replies
  • 0 likes

Downloaded songs to my own playlist

Hi. I created my own playlist since i started using spotify. My problem is that some of my downloaded sogs wont download automatically... it would not play or hops in to the next song on the line. what should i do?

Newbie

Hi.   I created my own playlist since i started using spotify. My problem is that some of my downloaded sogs wont download automatically... it would not play or hops in to the next song on...

crematedman

Community Legend

466 Views

2 replies

1 likes

  • 466 Views
  • 2 replies
  • 1 likes

Huaweis play controls notification not showing properly

It's not Displaying the play, next and prev buttons properly as seen in the picture.Great update the New menú is better easy access to the options.

Newbie

It's not Displaying the play, next and prev buttons properly as seen in the picture. Great update the New menú is better easy access to the options.

482 Views

0 replies

0 likes

controls
huawei
problem
  • 482 Views
  • 0 replies
  • 0 likes

Phone switch

I recently switched from iPhone to samsung. On the iphone, my spotify was connected to Facebook and I had student premium. Now on the Samsung it doesn't recognize it's connected to my Facebook and has already started charging me. It wants me to be ch...

Newbie

I recently switched from iPhone to samsung. On the iphone, my spotify was connected to Facebook and I had student premium. Now on the Samsung it doesn't recognize it's connected to my Facebook and ha...

Joe

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution No customer service?????

I paid for premium services and I'm still on the free Spotify why can't I talk to a live person. I've already done everything that you guys suggested like restarting my phone make sure it's not another account I either need my money or my music it's ...

Casual Listener

I paid for premium services and I'm still on the free Spotify why can't I talk to a live person. I've already done everything that you guys suggested like restarting my phone make sure it's not anoth...

betocanales

Newbie

548 Views

4 replies

0 likes

  • 548 Views
  • 4 replies
  • 0 likes

Solved!! Multiple Syncing Issues.

Hi there, I'm having two major issues with my spotify app over the last week. 1) Syncing Error - Multiple Devices Synced at the same time. I'm getting the following error message: "Syncing Error - You have synced your playlists to more than three dev...

Newbie

Hi there,   I'm having two major issues with my spotify app over the last week.   1) Syncing Error - Multiple Devices Synced at the same time. I'm getting the following error me...

barrydpb

Casual Listener

941 Views

4 replies

0 likes

  • 941 Views
  • 4 replies
  • 0 likes

How do you revert back from new tab menu?

To have that menu at the bottom of my screen at all time is just the worst, i get infuriated every time i open the ap. I cant have it as it is now, how do i revert back to the old menu? (yes, its wierdly strong feelings to have about a layout)

Casual Listener

To have that menu at the bottom of my screen at all time is just the worst, i get infuriated every time i open the ap. I cant have it as it is now, how do i revert back to the old menu? (yes, it...

Joe

Community Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Solved!! New Version of sotify to android playlist diffrent HELPP

Since i updated the spotify app on my phone it not the same..on the old ver i click on PLAYLIST then click my personal playlist and the i can play the music on the playlist.. now on the new app when i click on the Playlist its shows me am menu and i ...

Visitor

Since i updated the spotify app on my phone it not the same.. on the old ver i click on PLAYLIST then click my personal playlist and the i can play the music on the playlist.. now on the new app &nb...

user-removed

Not applicable

670 Views

4 replies

0 likes

  • 670 Views
  • 4 replies
  • 0 likes

Spotify does not download music even with free space.

Spotify says my storage is full and it can't download, but it isn't. I have a SD Card that is used as internal storage, it is full, but the phone (with the Card) has about 7gb FREE. The menu option to choose where the Spotify has to store the musics ...

Newbie

Spotify says my storage is full and it can't download, but it isn't. I have a SD Card that is used as internal storage, it is full, but the phone (with the Card) has about 7gb FREE. The menu option t...

Joe

Community Legend

447 Views

2 replies

0 likes

  • 447 Views
  • 2 replies
  • 0 likes

Equalizer is not available in the new version for android

I have a phone with Android 6.0. I've noted that the native equalizer is no longer avilable in the current Spotify version, which by the way, have now similar user interface to iOS. What is the reason for that? I see it as big downgrade to Spotify. T...

Visitor

I have a phone with Android 6.0. I've noted that the native equalizer is no longer avilable in the current Spotify version, which by the way, have now similar user interface to iOS. What is the reaso...

user-removed

Not applicable

1411 Views

5 replies

0 likes

  • 1411 Views
  • 5 replies
  • 0 likes