Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
How can I move my download music to my SD card?
How can I move my download music to my SD card?
Community Legend
355 Views
1 replies
0 likes
Pongo cualquier canción de Mi lista de Reproducción y a los 3 Segundos se para Sola y ya no se que es lo Que Pasa Aquí Si Es La Aplicación O mi tableta o no se Porque el wifi va Perfectamente si alguien me da Una Solución Se lo agradeceria o si hay m...
Pongo cualquier canción de Mi lista de Reproducción y a los 3 Segundos se para Sola y ya no se que es lo Que Pasa Aquí Si Es La Aplicación O mi tableta o no se Porque el wifi va Perfectamente si algu...
Community Legend
588 Views
1 replies
0 likes
help for some reason can't download playlist so it can be played off line. it not showing in the tablet SD Card not synicing.help son is being deployed
help for some reason can't download playlist so it can be played off line. it not showing in the tablet SD Card not synicing. help son is being deployed
Community Legend
249 Views
1 replies
0 likes
How do I find out if the playlists that I am following on my Android device have been updated?
How do I find out if the playlists that I am following on my Android device have been updated?
Community Legend
5165 Views
3 replies
0 likes
Hey people, so I was on the Vodafone network but switched to telecom (includes free premium spotify) I can log into the spotify website with no problems but when I use the exact same username and password on my spotify app it says I've entered a wron...
Hey people, so I was on the Vodafone network but switched to telecom (includes free premium spotify) I can log into the spotify website with no problems but when I use the exact same username and pas...
Community Legend
513 Views
2 replies
0 likes
when i use wifi spotify doesnt work but i turn on mobil data spotify works. why my wifi connection doesnt work???
when i use wifi spotify doesnt work but i turn on mobil data spotify works. why my wifi connection doesnt work???
Community Legend
352 Views
1 replies
0 likes
Hi,I had lots of spotify music downloded on my SD card with my old cellphone, so now when I bought a new cell I changed the old SD card into the new devide and expected to work. Spotify works allright and the SD card also works ok (I can see all my o...
Hi, I had lots of spotify music downloded on my SD card with my old cellphone, so now when I bought a new cell I changed the old SD card into the new devide and expected to work. Spotify works allri...
Casual Listener
923 Views
3 replies
0 likes
Como faço para quando terminar uma playlist ou album, ir tocando musicas sugeredias sem parar? No free isso é possivel, mas no premium nao.
Como faço para quando terminar uma playlist ou album, ir tocando musicas sugeredias sem parar? No free isso é possivel, mas no premium nao.
Spotify Star
2940 Views
2 replies
0 likes
So recently I've noticed that certain songs claim they are unable to play. I saw on a post that someone said to download an older version but that didn't work for me. Does anyone have any suggestions on how to fix this issue?
So recently I've noticed that certain songs claim they are unable to play. I saw on a post that someone said to download an older version but that didn't work for me. Does anyone have any suggestions...
Community Legend
274 Views
1 replies
0 likes
I may be stupid but I was playing at a party last night and I was unable to play my offline playlists.Each playlist had the green symbol to show they were downloaded; however, when I clicked into the list it previously stated "Available offline" at t...
I may be stupid but I was playing at a party last night and I was unable to play my offline playlists. Each playlist had the green symbol to show they were downloaded; however, when I clicked into t...
Community Legend
612 Views
1 replies
0 likes
I've bought a Samsung s7 but something weird is happening with spotify, even I'm premium and have Internet connection, the music stops at minute 1 of the song, sometimes also plays two songs but after it stops itself again, and I have to enter in the...
I've bought a Samsung s7 but something weird is happening with spotify, even I'm premium and have Internet connection, the music stops at minute 1 of the song, sometimes also plays two songs but afte...
Community Legend
369 Views
1 replies
0 likes
En mi Samsung Galaxy S5 SM-G900H tengo este problema, todo funciona bien mientras la pantalla esta prendida, pero el problema es cuando lo bloqueo, la música sigue reproduciéndose pero despues de 2-15 minutos se traba, como si se quedara rayado y se ...
En mi Samsung Galaxy S5 SM-G900H tengo este problema, todo funciona bien mientras la pantalla esta prendida, pero el problema es cuando lo bloqueo, la música sigue reproduciéndose pero despues de 2-1...
Roadie
4998 Views
3 replies
1 likes
When I search on Google "Anytime by eve6 spotify" it comes right up but I cannot find it in the spotify app. Are there "hidden" tracks?
When I search on Google "Anytime by eve6 spotify" it comes right up but I cannot find it in the spotify app. Are there "hidden" tracks?
Community Legend
404 Views
1 replies
0 likes
On the latest version of Android (7.0 Nougat), the Storage option is nowhere to be found. I've enabled all permissions, but the option is still missing. Please look into this. I've attached a screenshot. Android Version: AOSP 7.0 (Nougat)Spotify Vers...
On the latest version of Android (7.0 Nougat), the Storage option is nowhere to be found. I've enabled all permissions, but the option is still missing. Please look into this. I've attached a screens...
Composer
85004 Views
12 replies
0 likes
Super low, as in like... Very little presence. This sucks.
Super low, as in like... Very little presence. This sucks.
Community Legend
1516 Views
6 replies
0 likes
Not applicable
456 Views
4 replies
0 likes
I don't know if anybody else has this problem but whenever I use my phone when Spotify is open in the background,music stops playing. It happens in my hand. When it is in my pocket, no problem occurs. I am a premium user and listening a list that is ...
I don't know if anybody else has this problem but whenever I use my phone when Spotify is open in the background,music stops playing. It happens in my hand. When it is in my pocket, no problem occurs...
Spotify Star
320 Views
1 replies
0 likes
And lost my songs and albums (over 2000). Spotify told me to cancel my subscription and I would get them back when I started my new premium subscription in my new username and still I have nothing.. Help me!!
And lost my songs and albums (over 2000). Spotify told me to cancel my subscription and I would get them back when I started my new premium subscription in my new username and still I have nothing.. ...
Community Legend
440 Views
1 replies
0 likes
Website login qorks just fine. The app says incorrect user name or password. Tried resetting passwords several times. Still no luck.
Website login qorks just fine. The app says incorrect user name or password. Tried resetting passwords several times. Still no luck.
Casual Listener
475 Views
3 replies
0 likes
