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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7432 Views

0 replies

7 likes

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Samsung galaxy s7

I've bought a Samsung s7 but something weird is happening with spotify, even I'm premium and have Internet connection, the music stops at minute 1 of the song, sometimes also plays two songs but after it stops itself again, and I have to enter in the...

Newbie

I've bought a Samsung s7 but something weird is happening with spotify, even I'm premium and have Internet connection, the music stops at minute 1 of the song, sometimes also plays two songs but afte...

Daniel

Community Legend

374 Views

1 replies

0 likes

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Superuser Contribution Spotify traba celular y lo reinicia

En mi Samsung Galaxy S5 SM-G900H tengo este problema, todo funciona bien mientras la pantalla esta prendida, pero el problema es cuando lo bloqueo, la música sigue reproduciéndose pero despues de 2-15 minutos se traba, como si se quedara rayado y se ...

Newbie

En mi Samsung Galaxy S5 SM-G900H tengo este problema, todo funciona bien mientras la pantalla esta prendida, pero el problema es cuando lo bloqueo, la música sigue reproduciéndose pero despues de 2-1...

Leonardo

Roadie

5003 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Cant find a song

When I search on Google "Anytime by eve6 spotify" it comes right up but I cannot find it in the spotify app. Are there "hidden" tracks?

Newbie

When I search on Google "Anytime by eve6 spotify" it comes right up but I cannot find it in the spotify app. Are there "hidden" tracks?

Daniel

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Solved!! Storage option missing on Android 7.0 Nougat

On the latest version of Android (7.0 Nougat), the Storage option is nowhere to be found. I've enabled all permissions, but the option is still missing. Please look into this. I've attached a screenshot. Android Version: AOSP 7.0 (Nougat)Spotify Vers...

Composer

On the latest version of Android (7.0 Nougat), the Storage option is nowhere to be found. I've enabled all permissions, but the option is still missing. Please look into this. I've attached a screens...

Kamran

Composer

85034 Views

12 replies

0 likes

Android
Android 7.0
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Superuser Contribution Musics stop playing for no reason

I don't know if anybody else has this problem but whenever I use my phone when Spotify is open in the background,music stops playing. It happens in my hand. When it is in my pocket, no problem occurs. I am a premium user and listening a list that is ...

Newbie

I don't know if anybody else has this problem but whenever I use my phone when Spotify is open in the background,music stops playing. It happens in my hand. When it is in my pocket, no problem occurs...

Anyk17

Spotify Star

327 Views

1 replies

0 likes

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Solved!! I deactivated Facebook

And lost my songs and albums (over 2000). Spotify told me to cancel my subscription and I would get them back when I started my new premium subscription in my new username and still I have nothing.. Help me!!

Newbie

And lost my songs and albums (over 2000). Spotify told me to cancel my subscription and I would get them back when I started my new premium subscription in my new username and still I have nothing.. ...

Daniel

Community Legend

450 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can login to website but not APP.

Website login qorks just fine. The app says incorrect user name or password. Tried resetting passwords several times. Still no luck.

Casual Listener

Website login qorks just fine. The app says incorrect user name or password. Tried resetting passwords several times. Still no luck.

Stats

Casual Listener

486 Views

3 replies

0 likes

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Solved!! App won't connect to internet and half works

My Android Spotify App keeps insisting there is no internet connection, but yet allows me to play some music. When this problem began I could not use the app at all, all that came up was an "Ooops, something went wrong. Try again" message or "You are...

Casual Listener

My Android Spotify App keeps insisting there is no internet connection, but yet allows me to play some music. When this problem began I could not use the app at all, all that came up was an "Ooops, s...

spotcomm99

Casual Listener

3014 Views

2 replies

0 likes

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cant log in..

i cant log in to my spotify account. ive tried my email as pass word and my user name. and tried to change my password with both ..i get get a red bar with "something is wrong..etc"im a premium member

Newbie

i cant log in to my spotify account. ive tried my email as pass word and my user name. and tried to change my password with both .. i get get a red bar with "something is wrong..etc" im a premium m...

Daniel

Community Legend

332 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't play music

I have Spotify free on my LG G4, and this morning when I tried to play music it kept giving me a message saying "Get Premium now to play ad-free music anywhere." As far as I know, none of my settings have changed. I've tried closing out the app and g...

Newbie

I have Spotify free on my LG G4, and this morning when I tried to play music it kept giving me a message saying "Get Premium now to play ad-free music anywhere." As far as I know, none of my settings...

Daniel

Community Legend

438 Views

2 replies

0 likes

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  • 2 replies
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Can't sign in on app

Trying to sign into an account on my samsung app and saying the password/username wrong. However when I use the exact same username and password on chrome app and use the website it logs in fine.Have logged out on all other devices, restarted app, un...

Casual Listener

Trying to sign into an account on my samsung app and saying the password/username wrong. However when I use the exact same username and password on chrome app and use the website it logs in fine. Ha...

Daniel

Community Legend

530 Views

4 replies

0 likes

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Transfering music from Google Play to Spotify (Originally from itunes) without a computer.

Hello, new to the forums.I was wondering if it is possible to transfer the music I smart switched to my android device from itunes, to Spotify- without a computer. I no longer have the computer with my music on it only what is now downloaded on my sa...

Newbie

Hello, new to the forums. I was wondering if it is possible to transfer the music I smart switched to my android device from itunes, to Spotify- without a computer. I no longer have the computer wit...

Daniel

Community Legend

451 Views

1 replies

0 likes

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  • 1 replies
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Song won't play?

So I am after a particular song but of all 200-300 songs I have, this ONE SONG refuses to play. Will not load. Will not buffer. Won't play. Why. Very frustrating when it just so happens to be the ONE SONG I WANT.

Newbie

So I am after a particular song but of all 200-300 songs I have, this ONE SONG refuses to play. Will not load. Will not buffer. Won't play. Why. Very frustrating when it just so happens to be the ONE...

Daniel

Community Legend

337 Views

1 replies

0 likes

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  • 1 replies
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Spotify undownloading playlists

Hi! I have recently noticed that Spotify undownloads all my downloaded albums, playlists, etc when I change my device's (Samsung Galaxy Note 4) battery or when the device crashes if too many apps are demanding RAM. The downloaded songs are stored on ...

Newbie

Hi! I have recently noticed that Spotify undownloads all my downloaded albums, playlists, etc when I change my device's (Samsung Galaxy Note 4) battery or when the device crashes if too many apps are...

Daniel

Community Legend

1008 Views

1 replies

0 likes

Android
Downloaded music disappears
Samsung
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Solved!! Missing Play Queue button

Hey, so I used to have Spotify and have recently returned to the service. I have an Android Moto X and I cant find the play queue anywhere. I have already been to the section in the Spotify Help page which discusses it's location. According to that w...

Regular

Hey, so I used to have Spotify and have recently returned to the service. I have an Android Moto X and I cant find the play queue anywhere. I have already been to the section in the Spotify Help page...

Joe

Community Legend

4190 Views

6 replies

0 likes

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  • 0 likes

familie aanmelden zonder Facebook

Ik wil iemand aanmelden die geen facebook account heeft kan dat?en hoe gaat dat dan?

Casual Listener

Ik wil iemand aanmelden die geen facebook account heeft kan dat? en hoe gaat dat dan?

Hubo

Community Legend

505 Views

1 replies

0 likes

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  • 1 replies
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Meu aplicativo não incorpora mais as músicas encontradas no Shazam. Antes fazia normalmente

até a ultima atualização todas as musicas encontradas pelo Shazam eram automaticamente incluidas na minha paylist do Spotify e era feito o download. Agora não é mais incorporada a playlist O que eu posso fazer?

Visitor

até a ultima atualização todas as musicas encontradas pelo Shazam eram automaticamente incluidas na minha paylist do Spotify e era feito o download. Agora não é mais incorporada a playlist  O q...

Bittencourt

Spotify Star

1696 Views

1 replies

0 likes

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Solved!! PC mode on tablet

Hallo community. Is it possible to get the same (full) functionallity on tablet as on PC?

Casual Listener

Hallo community.  Is it possible to get the same (full) functionallity on tablet as on PC?

Daniel

Community Legend

3123 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes