Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
38762 Views
65 replies
25 likes

38762 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
875750 Views
11 replies
51 likes
Android
Guide
Troubleshooting

875750 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2 weeks ago
shahn321
Casual Listener
25959 Views
4 replies
0 likes

25959 Views
4 replies
0 likes

Lockscreen music controls just stopped displaying

Hi, I use spotify on my desktop computer but a couple nights ago installed it on my Nexus 4 android phone (4.2.1). When I first installed it and was playing a song I had music controls on my lockscreen for spotify. I thought this was cool as I though...

graffixnyc
Regular
Hi, I use spotify on my desktop computer but a couple nights ago installed it on my Nexus 4 android phone (4.2.1). When I first installed it and was playing a song I had music controls on my lockscre...
2013-02-14 3:26:11 PM
2016-10-25 1:06:55 PM
RoCremo
Newbie
6330 Views
9 replies
3 likes

6330 Views
9 replies
3 likes

Solved!! Black screen

Since two days ago when I launch the app in my Xiaomi mi6 the app dont work. Only apear a black screen and then the app close...

facundoalberti
Casual Listener
Since two days ago when I launch the app in my Xiaomi mi6 the app dont work. Only apear a black screen and then the app close...
2016-10-24 12:51:09 AM
2016-10-25 11:46:36 AM
Joe
Community Legend
809 Views
3 replies
0 likes

809 Views
3 replies
0 likes

Daily Mix - heart ratings not updating when new song starts

I play one of the new Daily Mix playlists and give a song either a heart or do not play again rating. When the track finishes and moves onto the next one the rating of the previous track still shows. I can clear it by exiting the main interface and g...

paulwa
Music Fan
I play one of the new Daily Mix playlists and give a song either a heart or do not play again rating. When the track finishes and moves onto the next one the rating of the previous track still shows....
2016-10-17 2:47:55 PM
2016-10-25 8:13:51 AM
paulwa
Music Fan
327 Views
2 replies
0 likes

327 Views
2 replies
0 likes

Downloading

None of my playlists are staying downloaded. I will download them and they say I likited the device limit. Even when I cleared all my devices in my account settings it is still not working. Help.

Meganm__
Casual Listener
None of my playlists are staying downloaded. I will download them and they say I likited the device limit. Even when I cleared all my devices in my account settings it is still not working. Help.
2016-10-24 6:03:07 AM
2016-10-25 7:44:04 AM
music6129
Casual Listener
386 Views
3 replies
0 likes

386 Views
3 replies
0 likes

Solved!! [nexus 5 - lollipop] music controls on lock screen missing

ive updated my nexus 5 with lollipop OTA and spotify doesnt show the music control on lock screen while playing. The only way to control is to turn lock screen notifications on and control it with the notification, which is kinda of messy to do it.

lebasp
Casual Listener
ive updated my nexus 5 with lollipop OTA and spotify doesnt show the music control on lock screen while playing. The only way to control is to turn lock screen notifications on and control it with ...
2014-11-14 11:12:27 PM
2016-10-25 6:11:59 AM
suveck
Regular
63020 Views
12 replies
1 likes

63020 Views
12 replies
1 likes

Solved!! Offline

Spotify is telling me there's no internet connection. it won't play anything that isn't downloaded and it won't download anything new. I'm nowhere near 3k songs, which I hear is about the limit. In using it on a galaxy s6 and power saving mode is off...

DSBaron
Casual Listener
Spotify is telling me there's no internet connection. it won't play anything that isn't downloaded and it won't download anything new. I'm nowhere near 3k songs, which I hear is about the limit. In u...
2016-10-21 9:32:34 PM
2016-10-25 5:43:16 AM
DSBaron
Casual Listener
492 Views
2 replies
0 likes

492 Views
2 replies
0 likes

Solved!! Player Stops every few minutes

Using Spotify on an Xperia z5, newest Update.The music Stops playing every few minutes wjether i use headphones or Not.Starting again over the widget doesnt work, i habe to go to the App an Press Play there again.Restart and Deinstallation didnt work...

davus55
Newbie
Using Spotify on an Xperia z5, newest Update. The music Stops playing every few minutes wjether i use headphones or Not. Starting again over the widget doesnt work, i habe to go to the App an Press...
2016-10-24 8:06:37 AM
2016-10-25 3:00:25 AM
debzlang
Casual Listener
549 Views
3 replies
0 likes

549 Views
3 replies
0 likes

DIDU

Hola, en dias pasados realize un viaje fuera de la ciudad y mis playslist que tenia descargadas en algun momento indeterminado se borraron, me aparecian pero debia descargarlas otras vez, no se a que se deba esto ya me ha sucedido en dos ocasiones, q...

didu
Casual Listener
Hola, en dias pasados realize un viaje fuera de la ciudad y mis playslist que tenia descargadas en algun momento indeterminado se borraron, me aparecian pero debia descargarlas otras vez, no se a que...
2016-10-18 12:17:21 AM
2016-10-25 2:54:31 AM
didu
Casual Listener
481 Views
3 replies
0 likes

481 Views
3 replies
0 likes

[Android][Playlists] Daily Mix fail in Bluetooth speaker

Cuando reproduzco un Daily Mix en mi reproductor Bluetooth no puedo cambiar de canción ni hacia adelante ni hacia atrás, además si recibo una llamada durante la reproducción la música continúa sonando.

marcorestrepo57
Newbie
Cuando reproduzco un Daily Mix en mi reproductor Bluetooth no puedo cambiar de canción ni hacia adelante ni hacia atrás, además si recibo una llamada durante la reproducción la música continúa sonand...
2016-10-25 2:38:32 AM
320 Views
0 replies
0 likes
Android
Playlists

320 Views
0 replies
0 likes

Android app won't shuffle whole artist

I am having a problem where on the android app, I go to the artist and hit shuffle, and all it does is shuffle the "most popular" songs listed for that artist, I would like to know how to get it to shuffle the entire artist catalogue. thanks!

zeked2004
Newbie
I am having a problem where on the android app, I go to the artist and hit shuffle, and all it does is shuffle the "most popular" songs listed for that artist, I would like to know how to get it to s...
2016-10-25 1:20:34 AM
2016-10-25 1:47:53 AM
ErickRGuetta
Community Legend
552 Views
1 replies
1 likes

552 Views
1 replies
1 likes

[Android Auto] playlists not playing same song order as app

I'm having an issue when using Spotify with Android auto. I have a "starred playlist" which contains songs that were added at random times. I have this list sorted on my phone and the desktop app with recently added on top. When I select this playlis...

Nolegrl88
Roadie
I'm having an issue when using Spotify with Android auto. I have a "starred playlist" which contains songs that were added at random times. I have this list sorted on my phone and the desktop app wit...
2015-10-21 3:45:36 PM
2016-10-25 1:16:51 AM
gilbert123456
Newbie
952 Views
5 replies
1 likes
android auto

952 Views
5 replies
1 likes

Solved!! Should I uninstall premium spotify because I can't login

MJ50
Regular
2016-10-24 8:43:22 PM
2016-10-24 11:34:46 PM
Joe
Community Legend
761 Views
9 replies
0 likes

761 Views
9 replies
0 likes

Samsun Gear icon x

Hi,I'm Sofien. Sorry for my english but i'm italian. So, i bought samsung galaxy icon x how can i add my spotify playlist on local storage of this device?

zers94
Newbie
Hi, I'm Sofien. Sorry for my english but i'm italian. So, i bought samsung galaxy icon x how can i add my spotify playlist on local storage of this device?
2016-10-24 11:23:56 PM
2016-10-24 11:33:41 PM
Joe
Community Legend
1386 Views
1 replies
0 likes

1386 Views
1 replies
0 likes

Can't save whole album

Hello People,My problem is that I can't save a whole album. I can save a couple of songs but the other songs are grey. Does anyone know how to fix this problem? The album in particular is 'Young as the morning and old as the sea' from Passenger. I ha...

Rosalie1996
Newbie
Hello People, My problem is that I can't save a whole album. I can save a couple of songs but the other songs are grey. Does anyone know how to fix this problem? The album in particular is 'Young ...
2016-10-24 2:42:04 PM
2016-10-24 11:12:41 PM
Joe
Community Legend
697 Views
1 replies
0 likes

697 Views
1 replies
0 likes

turn app from offline to online

There appears to be no way to turn the app from offline to online. There is no settings button, no more button, nothing.

bkane54
Newbie
There appears to be no way to turn the app from offline to online. There is no settings button, no more button, nothing.
2016-10-24 4:04:29 PM
2016-10-24 9:05:13 PM
Joe
Community Legend
449 Views
1 replies
0 likes

449 Views
1 replies
0 likes

Cannot Add Songs To Playlist

Hey Guys, So I'm using an S7 Edge and recently having issues adding songs to playlists. When I click add to playlist on a song all that happens is it closes the options and doesn't bring up the playlists I could add the song to. Has anyone else exper...

tshirttan408
Regular
Hey Guys, So I'm using an S7 Edge and recently having issues adding songs to playlists. When I click add to playlist on a song all that happens is it closes the options and doesn't bring up ...
2016-10-24 6:19:34 PM
178 Views
0 replies
0 likes

178 Views
0 replies
0 likes

Daily Mix Problem

I accidentally pressed the ban button and then a countdown showed up. In that moment in exicetment, I banned an artist. But everything was so fast. I couldnt get what happened. So i tried same thing this time to solve what it is. And two artist banne...

emrefatih
Newbie
I accidentally pressed the ban button and then a countdown showed up. In that moment in exicetment, I banned an artist. But everything was so fast. I couldnt get what happened. So i tried same thing ...
2016-10-24 5:35:28 PM
279 Views
0 replies
2 likes

279 Views
0 replies
2 likes

Changing country killed my Spotify settings

Hello, I'm Italian and work in the Netherlands.I always travel through the two countries many times (like weekends in Italy and working days in the Netherlands).I used to have my Spotify Premium since like 2 years working always correctly.I was regis...

Sfarfarini
Casual Listener
Hello, I'm Italian and work in the Netherlands. I always travel through the two countries many times (like weekends in Italy and working days in the Netherlands). I used to have my Spotify Premium ...
2015-08-19 9:47:32 AM
2016-10-24 3:28:37 PM
dacasanovat
Newbie
1050 Views
4 replies
0 likes
country
Premium

1050 Views
4 replies
0 likes

Solved!! Ford sync problem

Can anyone tell me how to fix Spotify playing through sync in my transit custom, basically it was working fine until lately, sync finds the app no problem but when I click on it to start it doesn't! Ive tried master reset, I've also pulled the fuse t...

steven2030
Casual Listener
Can anyone tell me how to fix Spotify playing through sync in my transit custom, basically it was working fine until lately, sync finds the app no problem but when I click on it to start it doesn't! ...
2016-10-21 10:16:59 PM
2016-10-24 3:10:01 PM
John_Madden
Music Fan
26035 Views
4 replies
0 likes

26035 Views
4 replies
0 likes

Solved!! Cannot play music

I have been using Spotify (without premium) for several months with my LG G5. Yesterday every time I pressed the play button a message that says “get premium now to play ad free music everywhere”. I checked internet connection and it was fine. Tried ...

Chengcharmaine
Casual Listener
I have been using Spotify (without premium) for several months with my LG G5. Yesterday every time I pressed the play button a message that says “get premium now to play ad free music everywhere”. I ...
2016-10-16 5:18:49 PM
2016-10-24 3:05:09 PM
Chengcharmaine
Casual Listener
1135 Views
2 replies
0 likes

1135 Views
2 replies
0 likes

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