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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377581 Views

541 replies

34 likes

Account
Free
  • 377581 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7676 Views

0 replies

7 likes

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  • 7 likes

songs skipping and stopping randomly

I need help. Whenever I try to play songs on spotify, it skips and stops randomly without me doing anything. I've tried re-installing it, but it doesn't work.

Visitor

I need help. Whenever I try to play songs on spotify, it skips and stops randomly without me doing anything. I've tried re-installing it, but it doesn't work.

user-removed

Not applicable

394 Views

2 replies

0 likes

  • 394 Views
  • 2 replies
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Solved!! Can't log in with Android!!!

What the **bleep**? I still have a premium account and can't log in as usual on my Android through my Facebook account! It funktions only through my computer.And no customer service???

Newbie

What the **bleep**? I still have a premium account and can't log in as usual on my Android through my Facebook account! It funktions only through my computer. And no customer service???

ErickRGuetta

Community Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
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Lock screen

I have the samsung s7 edge. I will play a song on spotify and the song information will show in the lockscreen, which I do not mind, but when I stop listening the song and close out spotify the song information still shows on the lockscreen. I have t...

Casual Listener

I have the samsung s7 edge. I will play a song on spotify and the song information will show in the lockscreen, which I do not mind, but when I stop listening the song and close out spotify the song ...

Joe

Community Legend

1163 Views

8 replies

0 likes

  • 1163 Views
  • 8 replies
  • 0 likes

A lot of Unavaible music

I'm getting the artist but unavaible music

Newbie

I'm getting the artist but unavaible music

kirashi

Community Legend

520 Views

2 replies

1 likes

  • 520 Views
  • 2 replies
  • 1 likes

Songs stop altogether

So I use a Kindle Fire, and every time an ad finishes playing my playlist won't continue it just stops. So when I click on a song it tells me to go ad free with premium. Also, after awhile of playing songs (maybe 10 to 20 minutes) the playlist will s...

Regular

So I use a Kindle Fire, and every time an ad finishes playing my playlist won't continue it just stops. So when I click on a song it tells me to go ad free with premium. Also, after awhile of playing...

244 Views

0 replies

0 likes

  • 244 Views
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After android 6.0.1 update spotify won't open

I just got done updating my Galaxy S5 with the latest android update and now Spotify will not open. If I press on Spotify, it acts like it is doing something (screen goes blank) but then will return to my home screen. All I know is it stopped working...

Newbie

I just got done updating my Galaxy S5 with the latest android update and now Spotify will not open. If I press on Spotify, it acts like it is doing something (screen goes blank) but then will re...

ChicanoBob

Newbie

5289 Views

8 replies

3 likes

  • 5289 Views
  • 8 replies
  • 3 likes

Spotify UI differences between phones

Well on my Nexus 6p i have the old boaring silde menu but on my friend's Galaxy S7 Edge he has a new UI which i know ios has how do i enable the new UI if i can

Casual Listener

Well on my Nexus 6p i have the old boaring silde menu but on my friend's Galaxy S7 Edge he has a new UI which i know ios has how do i enable the new UI if i can

Joe

Community Legend

572 Views

2 replies

0 likes

  • 572 Views
  • 2 replies
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Notification icon and music controls crash while playing

6.9.0.1212 ARMv7Playing music, notification icon is displayed and pulling down from top of phone displays music controls. But before long, icon disappears, so need to find Spotify icon to get to controls. Also have seen the music controls disappear w...

Regular

6.9.0.1212 ARMv7 Playing music, notification icon is displayed and pulling down from top of phone displays music controls. But before long, icon disappears, so need to find Spotify icon to get to co...

481 Views

0 replies

0 likes

controls crash
Crash
Notification Icon
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High pitched noise during song

Recently a random high pitched noise will sound during a track. This isn't a botched track, this happens with various songs (which will then play fine later). It will only stop when force closed, pausing the song does nothing. Anyone else had this ha...

Casual Listener

Recently a random high pitched noise will sound during a track. This isn't a botched track, this happens with various songs (which will then play fine later). It will only stop when force closed, pau...

1853 Views

0 replies

2 likes

  • 1853 Views
  • 0 replies
  • 2 likes

No sound whilst playing tracks

This has been happening alot recently but when I play a track, it shows it as playing but no sound is heard. When I pause the track, it goes back to the beginning of the song. I've tried force closing the app, as well as reinstalling but neither work...

Casual Listener

This has been happening alot recently but when I play a track, it shows it as playing but no sound is heard. When I pause the track, it goes back to the beginning of the song. I've tried force closin...

313 Views

0 replies

0 likes

  • 313 Views
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singles section om artist page missing on Spotify app for Android

i noticed the last two time i used Spotify that the singles section on an artist page on the Spotify app for Android is missing. for example, on Metallica's artist page, it show the New Releases, Popular, Artist Radio, Related Artist, On Tour, Albums...

Music Fan

i noticed the last two time i used Spotify that the singles section on an artist page on the Spotify app for Android is missing.    for example, on Metallica's artist page, it show the Ne...

chrisbizarre13

Casual Listener

2589 Views

9 replies

3 likes

  • 2589 Views
  • 9 replies
  • 3 likes

Bug no notification icon when spotify is playing on android?

I just realised why my battery drained so fast the previous week. I found out that spotify continued to play when I left my car (Bluetooth). Normally spotify stops playing when disconnect but that seems to not be the case. And I don't have any spotif...

Casual Listener

I just realised why my battery drained so fast the previous week. I found out that spotify continued to play when I left my car (Bluetooth). Normally spotify stops playing when disconnect but that se...

WaZQc

Casual Listener

2436 Views

13 replies

10 likes

  • 2436 Views
  • 13 replies
  • 10 likes

Issues with Android UI context menu touch area

Hi, I've been using Spotify on a number of different sized android devices for about 3 months, and there is a very specific UI niggle that I've experienced on every device I've used it on (so far, 4.0", 4.7", 8.9" and 10.1" screen devices). The conte...

Casual Listener

Hi,  I've been using Spotify on a number of different sized android devices for about 3 months, and there is a very specific UI niggle that I've experienced on every device I've used it o...

cearalc

Newbie

1829 Views

8 replies

9 likes

  • 1829 Views
  • 8 replies
  • 9 likes

Buzzing and dragging on android

Have searched and cant find anything on this for android. Songs regularly buzz and drag on sgs7 android v 6.0.1 and spotify v 6.9.0.1212 armv7. Is there anything that can be done to fix this?

Casual Listener

Have searched and cant find anything on this for android. Songs regularly buzz and drag on sgs7 android v 6.0.1 and spotify v 6.9.0.1212 armv7. Is there anything that can be done to fix this?

Joe

Community Legend

651 Views

1 replies

0 likes

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Superuser Contribution Download folder is not saved

Dear community,I have a Problem. I've downloaded a lot songs and when I restarted my Phone (Android) Spotify wants me to log in again, this is not a problem but i have saved all Downloaded songs to my SD card and when i log in the standard download f...

Casual Listener

Dear community, I have a Problem. I've downloaded a lot songs and when I restarted my Phone (Android) Spotify wants me to log in again, this is not a problem but i have saved all Downloaded songs ...

Joe

Community Legend

844 Views

4 replies

0 likes

  • 844 Views
  • 4 replies
  • 0 likes

Green arrow question

What exactly is the green arrow at the song meaning . I first thought this are offline synced songs. But i also have songs wich have no arrow and are playing if i am offline. Please see at the screenshot:

Roadie

What exactly is the green arrow at the song meaning . I first thought this are offline synced songs. But i also have songs wich have no arrow and are playing if i am offline. Please see at the screen...

CTownDawgs

Music Fan

52855 Views

16 replies

0 likes

  • 52855 Views
  • 16 replies
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Spotify se cuelga

Hola. En android, coriendo con bluetoth, spotify a veces se cuelga, reproduce la musica, pero no muestra las opciones del programa

Regular

Hola. En android, coriendo con bluetoth, spotify a veces se cuelga, reproduce la musica, pero no muestra las opciones del programa

neustg

Newbie

3989 Views

2 replies

1 likes

Android
tildar
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Playlists keep losing "offline" status

I've had this problem for years accorss all my android phones:I set a playlist to be available offline. It downloads the songs and works fine. For a while. At some point, after a few days the playlist is no longer tagged as "offline" and I need to st...

Casual Listener

I've had this problem for years accorss all my android phones: I set a playlist to be available offline. It downloads the songs and works fine. For a while.   At some point, after a few day...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes