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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107384 Views

26 replies

3 likes

  • 107384 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217316 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217316 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571433 Views

79 replies

3 likes

  • 571433 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470747 Views

577 replies

40 likes

Account
Free
  • 470747 Views
  • 577 replies
  • 40 likes

Solved!! Car Bluetooth controls stopped working

I have lost the ability to control Spotify in my car via Bluetooth using the buttons on the dash and steering wheel after the latest updates to Spotify. I have android version 6.5.0.1816 on a Samsung Galaxy S7 with Android vesion 6.0.1. Any idea why ...

Music Fan

I have lost the ability to control Spotify in my car via Bluetooth using the buttons on the dash and steering wheel after the latest updates to Spotify. I have android version 6.5.0.1816 on a Samsung...

crematedman

Community Legend

8389 Views

6 replies

1 likes

  • 8389 Views
  • 6 replies
  • 1 likes

Solved!! Volume control on locked screen

Hello. I cant control spotify volume on locked screen. It only controls android sound, even if music is playing in background. To change volume i have to unlock screen and go to spotify app. Is anything i can do with it to control volume on locked sc...

Newbie

Hello. I cant control spotify volume on locked screen. It only controls android sound, even if music is playing in background. To change volume i have to unlock screen and go to spotify app. Is anyth...

amgmsgti

Music Fan

10488 Views

1 replies

0 likes

Android
control
Spotify
volume
  • 10488 Views
  • 1 replies
  • 0 likes

Different UI?

Few days ago I noticed that UI has changed. It is awful, I hate it and seriously considering cancel my premium subscription. I already tried uninstall, delete the rest of files via app manager, install again, but it doesn't help. Does anyone has the ...

Music Fan

Few days ago I noticed that UI has changed. It is awful, I hate it and seriously considering cancel my premium subscription. I already tried uninstall, delete the rest of files via app manager, insta...

Catee

Community Legend

1908 Views

7 replies

1 likes

  • 1908 Views
  • 7 replies
  • 1 likes

Data usage

Hi. I've had Spotify (premium) for years and suddenly my data usage has gone through the roof. I haven't changed anything and have the playlists I listen to all the time offline and am actually using it less if anything. My data usage has almost trip...

Newbie

Hi. I've had Spotify (premium) for years and suddenly my data usage has gone through the roof. I haven't changed anything and have the playlists I listen to all the time offline and am actually using...

Dreadlord

Community Legend

1119 Views

1 replies

0 likes

iOS
  • 1119 Views
  • 1 replies
  • 0 likes

Local tracks won't download to my phone.

Didn't get any answers in my old thread because of not using the right template. Redoing it! 1. Short summary Basically my problem is that spotify won't sync my local files (embedded in my offline playlists). Under the device menu on my computer, the...

Casual Listener

Didn't get any answers in my old thread because of not using the right template. Redoing it!   1. Short summary Basically my problem is that spotify won't sync my local files (embedded in ...

zp0wer

Casual Listener

9515 Views

10 replies

5 likes

  • 9515 Views
  • 10 replies
  • 5 likes

Solved!! Switching back to the old Spotify setup

I dont like the new setup for spotify, a lot, and I'm going to end my two years of continuous payment if there is no option to fix it so the menu is on the left, in a menu, not along the bottom of the screen.

Casual Listener

I dont like the new setup for spotify, a lot, and I'm going to end my two years of continuous payment if there is no option to fix it so the menu is on the left, in a menu, not along the bottom of th...

Estro

Casual Listener

3839 Views

5 replies

6 likes

  • 3839 Views
  • 5 replies
  • 6 likes

Why hide the Album Name??

So I have my apps to not auto update and I just got the latest November (23) update of spotify from my previous August update. The UI is completely, cool.But - The album name is no longer listed in any display or notification?The previous display sho...

Newbie

So I have my apps to not auto update and I just got the latest November (23) update of spotify from my previous August update.   The UI is completely, cool. But - The album name is no longe...

Hza47

Casual Listener

547 Views

1 replies

2 likes

  • 547 Views
  • 1 replies
  • 2 likes

Gapless playback not working on all albums

Hello,I was wondering if anyone can help with the issue I am having with gapless music.Most of the time it works fine but it seems there are a few albums where it does not work. I have crossfade set to 2s and have tried changing the crossfade length....

Regular

Hello, I was wondering if anyone can help with the issue I am having with gapless music. Most of the time it works fine but it seems there are a few albums where it does not work. I have crossf...

Prog_Drummer

Regular

2018 Views

4 replies

0 likes

  • 2018 Views
  • 4 replies
  • 0 likes

Can't listen to songs on free account

Cancelled my premium subscription and now I can't listen to songs with connected to internet. Any help?

Casual Listener

Cancelled my premium subscription and now I can't listen to songs with connected to internet. Any help?

Kyle8696

Casual Listener

1183 Views

2 replies

0 likes

  • 1183 Views
  • 2 replies
  • 0 likes

Spotify deleting downloaded songs

I'm having problems with Spotify app on android deleting my songs after they are downloaded. I have very limited wifi at the moment so I try to keep all of my big play lists offline (I have extremely slow Internet and a limited amount of data, ie. 3r...

Casual Listener

I'm having problems with Spotify app on android deleting my songs after they are downloaded. I have very limited wifi at the moment so I try to keep all of my big play lists offline (I have extremely...

Kirkshoe

Roadie

898 Views

3 replies

0 likes

  • 898 Views
  • 3 replies
  • 0 likes

downloads being deleted and downloaded music won't play

Hello, Spotify continually deletes all my downloaded music or will not let me play downloaded music. I just got a new phone last week (LG G Vista) and downloaded all my music (1200 songs). I tried to play my downloaded music Friday but it said an Int...

Newbie

Hello,   Spotify continually deletes all my downloaded music or will not let me play downloaded music. I just got a new phone last week (LG G Vista) and downloaded all my music (1200 songs). I...

Kirkshoe

Roadie

705 Views

1 replies

2 likes

  • 705 Views
  • 1 replies
  • 2 likes

Downloaded data deleted

I´m extremely frustrated with Spotify lately. Spotify is constantly swifting from SD storage to internal storage. When I archieve that Spotify recongnizes the SD again and swift to SD storage, it redownloads all the songs, altought they are already d...

Casual Listener

I´m extremely frustrated with Spotify lately. Spotify is constantly swifting from SD storage to internal storage. When I archieve that Spotify recongnizes the SD again and swift to SD storage, it red...

Kirkshoe

Roadie

953 Views

5 replies

1 likes

  • 953 Views
  • 5 replies
  • 1 likes

Solved!! Yamaha RX-V1075 - PROBLEM SOLVED

I am having problems with Spotify and Yamaha RX-V1075 receiver (firmware 1.86, just updated several days ago). The Yamaha has built in streaming media options such as Rhapsody, SiriusXM, Pandora as well as Spotify but yet Spotify will not work. I kno...

Casual Listener

I am having problems with Spotify and Yamaha RX-V1075 receiver (firmware 1.86, just updated several days ago). The Yamaha has built in streaming media options such as Rhapsody, SiriusXM, Pandora as w...

tugboatr

Casual Listener

2418 Views

1 replies

0 likes

  • 2418 Views
  • 1 replies
  • 0 likes

Spotify se para despues de algunas canciones

Spotify se para despues de algunas canciones, es decir se cancela, en un samsung grand prime sistema android.

Newbie

Spotify se para despues de algunas canciones, es decir se cancela, en un samsung grand prime sistema android.

borinquenatl

Casual Listener

1024 Views

3 replies

0 likes

  • 1024 Views
  • 3 replies
  • 0 likes

Stuck on Log in screen

Something is happening to my Spotify. For 2 days it has been saying I'm offline, which is not true. Then my downloaded songs started to turn grey and have become unplayable. Now I can't even log in. I use Facebook login and it just stays on "Please w...

Casual Listener

Something is happening to my Spotify. For 2 days it has been saying I'm offline, which is not true. Then my downloaded songs started to turn grey and have become unplayable. Now I can't even log in. ...

Joe

Community Legend

1636 Views

7 replies

0 likes

  • 1636 Views
  • 7 replies
  • 0 likes

I can't search music

The last two days every time I try to search music Spotify will close and send me to my home page.on my phone??

Newbie

The last two days every time I try to search music Spotify will close and send me to my home page.on my phone??

Joe

Community Legend

1409 Views

3 replies

0 likes

  • 1409 Views
  • 3 replies
  • 0 likes

Oops Something went wrong problem

Spotify keeps Something went wrong when I try to search something. Please find a way to stop this from happening.

Casual Listener

Spotify keeps Something went wrong when I try to search something. Please find a way to stop this from happening.

Joe

Community Legend

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Search not working

Search panel is not working on Nexus 6P running Nougat. After entering a search query, I see "Ooops, not working". I am connected to the internet, and can use other features (brrowsing playlists, whatever). Issue persisted after a reinstall.

Casual Listener

Search panel is not working on Nexus 6P running Nougat. After entering a search query, I see "Ooops, not working". I am connected to the internet, and can use other features (brrowsing playlists, wha...

Joe

Community Legend

720 Views

3 replies

0 likes

  • 720 Views
  • 3 replies
  • 0 likes

Does not search for songs.

Hello everybody.My spotfy is not searching for any music or artist.It just appears "oops, something went wrong".can you help me please?

Newbie

Hello everybody. My spotfy is not searching for any music or artist. It just appears "oops, something went wrong". can you help me please?

Joe

Community Legend

501 Views

2 replies

0 likes

  • 501 Views
  • 2 replies
  • 0 likes