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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6845 Views

0 replies

7 likes

  • 6845 Views
  • 0 replies
  • 7 likes

Song won't play?

So I am after a particular song but of all 200-300 songs I have, this ONE SONG refuses to play. Will not load. Will not buffer. Won't play. Why. Very frustrating when it just so happens to be the ONE SONG I WANT.

Newbie

So I am after a particular song but of all 200-300 songs I have, this ONE SONG refuses to play. Will not load. Will not buffer. Won't play. Why. Very frustrating when it just so happens to be the ONE...

Daniel

Community Legend

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Spotify undownloading playlists

Hi! I have recently noticed that Spotify undownloads all my downloaded albums, playlists, etc when I change my device's (Samsung Galaxy Note 4) battery or when the device crashes if too many apps are demanding RAM. The downloaded songs are stored on ...

Newbie

Hi! I have recently noticed that Spotify undownloads all my downloaded albums, playlists, etc when I change my device's (Samsung Galaxy Note 4) battery or when the device crashes if too many apps are...

Daniel

Community Legend

996 Views

1 replies

0 likes

Android
Downloaded music disappears
Samsung
  • 996 Views
  • 1 replies
  • 0 likes

Solved!! Missing Play Queue button

Hey, so I used to have Spotify and have recently returned to the service. I have an Android Moto X and I cant find the play queue anywhere. I have already been to the section in the Spotify Help page which discusses it's location. According to that w...

Regular

Hey, so I used to have Spotify and have recently returned to the service. I have an Android Moto X and I cant find the play queue anywhere. I have already been to the section in the Spotify Help page...

Joe

Community Legend

4118 Views

6 replies

0 likes

  • 4118 Views
  • 6 replies
  • 0 likes

familie aanmelden zonder Facebook

Ik wil iemand aanmelden die geen facebook account heeft kan dat?en hoe gaat dat dan?

Casual Listener

Ik wil iemand aanmelden die geen facebook account heeft kan dat? en hoe gaat dat dan?

Hubo

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Meu aplicativo não incorpora mais as músicas encontradas no Shazam. Antes fazia normalmente

até a ultima atualização todas as musicas encontradas pelo Shazam eram automaticamente incluidas na minha paylist do Spotify e era feito o download. Agora não é mais incorporada a playlist O que eu posso fazer?

Visitor

até a ultima atualização todas as musicas encontradas pelo Shazam eram automaticamente incluidas na minha paylist do Spotify e era feito o download. Agora não é mais incorporada a playlist  O q...

Bittencourt

Spotify Star

1664 Views

1 replies

0 likes

  • 1664 Views
  • 1 replies
  • 0 likes

Solved!! PC mode on tablet

Hallo community. Is it possible to get the same (full) functionallity on tablet as on PC?

Casual Listener

Hallo community.  Is it possible to get the same (full) functionallity on tablet as on PC?

Daniel

Community Legend

3075 Views

3 replies

0 likes

  • 3075 Views
  • 3 replies
  • 0 likes

Cannot log into my account

Hi, I am currently having issues logging into my Spotify account. When I try to log in on the regular email link I get a message saying "you do not have a Spotify account connected to your Facebook account. If you have a Spotify account, please log i...

Newbie

Hi, I am currently having issues logging into my Spotify account. When I try to log in on the regular email link I get a message saying "you do not have a Spotify account connected to your Facebook a...

Joe

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Help!!

The music that I download is not completo. It stops at the begin or in the end. I hace yo do it 2or more times to get it right. Please help

Casual Listener

The music that I download is not completo. It stops at the begin or in the end. I hace yo do it 2or more times to get it right. Please help

Kanon14

Casual Listener

677 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Downloading Playlists

I have a Samsung S7 and I tried downloading a playlist and it says there is no space left on this device. Help!

Casual Listener

I have a Samsung S7 and I tried downloading a playlist and it says there is no space left on this device. Help!

SnK2015

Casual Listener

587 Views

3 replies

0 likes

  • 587 Views
  • 3 replies
  • 0 likes

Marantz 8802a and Spotify connect

This is the solution that I have found for my Marantz AV8802 periodically not showing up in the "Connect to a Device" Devices list.Setup Menu of Marantz;Setup-Network Settings-Set DHCP to OFF.Cycle power to device for 1 minute.Setup-Network Connectio...

Newbie

This is the solution that I have found for my Marantz AV8802 periodically not showing up in the "Connect to a Device" Devices list. Setup Menu of Marantz; Setup-Network Settings-Set DHCP ...

737 Views

0 replies

1 likes

  • 737 Views
  • 0 replies
  • 1 likes

Music isn't playing

Specifically "The Devine Feminine" by Mac Miller will not play.

Newbie

Specifically "The Devine Feminine" by Mac Miller will not play.

210 Views

0 replies

0 likes

  • 210 Views
  • 0 replies
  • 0 likes

Audio lowers and comes back up when using Bluetooth on Android

When connected to my car through Bluetooth, the audio periodically lowers and slowly comes back up. Sometimes this happens as much as every 30 seconds or so and sometimes I can listen to a whole song without it happening but it does happen almost eve...

Regular

When connected to my car through Bluetooth, the audio periodically lowers and slowly comes back up. Sometimes this happens as much as every 30 seconds or so and sometimes I can listen to a whole song...

Daniel

Community Legend

935 Views

8 replies

0 likes

Android
bluetooth
volume
  • 935 Views
  • 8 replies
  • 0 likes

Bug: Android app, when connected to a ChromeCast, the Artist Radio thumbs up/down do not work.

I was using my android app and was connected to a ChromeCast and I was using Artist Radio. I could not use the thumbs up/down on the app but I could change to a regular song playlist and go back and the thumbs up/down would be correct [up/down or bla...

Gig Goer

I was using my android app and was connected to a ChromeCast and I was using Artist Radio. I could not use the thumbs up/down on the app but I could change to a regular song playlist and go back and ...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Cant play music

I keep trying to play Mac Miller's new album "The Divine Feminine" it won't play.

Newbie

I keep trying to play Mac Miller's new album "The Divine Feminine" it won't play.

Daniel

Community Legend

558 Views

2 replies

1 likes

  • 558 Views
  • 2 replies
  • 1 likes

ecualizer

I cant Enter to the ecualizer in my Huawei gx8 why?

Newbie

I cant Enter to the ecualizer in my Huawei gx8 why?

Joe

Community Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Solved!! Can't find Storage setting in apps

I have problem, I want to move my storage to SD card, but I can't find any storage setting in spotify apps on my phone, so what should I do?

Regular

I have problem, I want to move my storage to SD card, but I can't find any storage setting in spotify apps on my phone, so what should I do?

FurBell

Newbie

4876 Views

10 replies

0 likes

  • 4876 Views
  • 10 replies
  • 0 likes

Alternative Spotify Client for Android

do u know any music player that can connect to spotify?such as poweramp, jetaudio, playerpro...

Regular

do u know any music player that can connect to spotify? such as poweramp, jetaudio, playerpro...

Chuchuli

Regular

7851 Views

7 replies

4 likes

  • 7851 Views
  • 7 replies
  • 4 likes

Can't install app

Please help.

Casual Listener

Please help.

Joe

Community Legend

428 Views

3 replies

0 likes

  • 428 Views
  • 3 replies
  • 0 likes

Samsung s6 only podcast downloads vanish

I have been having the same problem with my podcast downloads only. All my music is there and I'm using an s6 so no SD card. I download prob like 10 hours of podcast to get me through my work day. As soon as I leave my WiFi, about an hour or so later...

Casual Listener

I have been having the same problem with my podcast downloads only. All my music is there and I'm using an s6 so no SD card. I download prob like 10 hours of podcast to get me through my work day. As...

354 Views

0 replies

0 likes

Samsung S6
  • 354 Views
  • 0 replies
  • 0 likes

Songs Not Playing

Hi Spotify, There is a new album I am keen to play, but 3/4 songs will not play - some will start then stop after 7 seconds, others won't play at all, despite the pause icon suggesting that they are. Needless to say I have tried restarting the app, r...

Newbie

Hi Spotify,    There is a new album I am keen to play, but 3/4 songs will not play - some will start then stop after 7 seconds, others won't play at all, despite the pause icon suggesting...

powerpuffpete

Casual Listener

625 Views

4 replies

2 likes

  • 625 Views
  • 4 replies
  • 2 likes