Announcements

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846719 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846719 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16033 Views
  • 3 replies
  • 0 likes
  • 16033 Views
  • 3 replies
  • 0 likes

Solved!! Start app in playlists view

Is there a way to start the Spotify Android app in the playlists view? Each time I start the app it's three extra steps (Open menu->Your Library->Playlists) to get to the playlists view and this is where I want to start pretty much always. Thanks.

  • Newbie
  • Is there a way to start the Spotify Android app in the playlists view?   Each time I start the app it's three extra steps (Open menu->Your Library->Playlists) to get to the playlists vie...
  • user-removed
  • Not applicable
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Spotify Premium

I have purchased the HTC 10 and I used to have the HTC m8 I have a spotify account on my old HTC m8 and Iam unable to play any songs on my new HTC 10. I did also upgrade to spotify premium on my htcm8 but it still won't let me play my music on my new...

  • Newbie
  • I have purchased the HTC 10 and I used to have the HTC m8 I have a spotify account on my old HTC m8 and Iam unable to play any songs on my new HTC 10. I did also upgrade to spotify premium on my htcm...
  • user-removed
  • Not applicable
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Music from "Discoveries of the Week"

Hello, I want to know if it is possible to find music from "Discoveries of the week", but from last week ? I tried all solutions but it is impossible. Spotify can help me or not ?Thanks

  • Newbie
  • Hello, I want to know if it is possible to find music from "Discoveries of the week",  but from last week ? I tried all solutions but it is impossible. Spotify can help me or not ? Thanks
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Can't play in any phones with my account

Can anyone help me why Spotify doesn't work on my phone? I searched for some solution from this community, such like remove SD card, login in other phones, or use other accounts login, none of them works. I used my phone to play Spotify in US and it ...

  • Casual Listener
  • Can anyone help me why Spotify doesn't work on my phone?   I searched for some solution from this community, such like remove SD card, login in other phones, or use other accounts login, none ...
  • avrilsu
  • Casual Listener
  • 398 Views
  • 4 replies
  • 0 likes
  • 398 Views
  • 4 replies
  • 0 likes

Offline mode stops after a few songs

When I go into offline mode, I can play about 6 or 8 songs before it says that the songs are unavailable so the only way I can listen to my offline songs again is to sign out of spotify, sign back in and select offline mode. Then repeat once it stops...

  • Newbie
  • When I go into offline mode, I can play about 6 or 8 songs before it says that the songs are unavailable so the only way I can listen to my offline songs again is to sign out of spotify, sign back in...
  • 298 Views
  • 0 replies
  • 0 likes
  • mode
    offline
    unavailable
  • 298 Views
  • 0 replies
  • 0 likes

Auto play Spotify when headset connected....

Can you add a feature where if a headset is connected Spotify autoplays. And allow us to choose which playlist we want to autoplay as I have many.This would be especially useful in my car. As when I connect it to my car stereo it will save me fumblin...

  • Music Fan
  • Can you add a feature where if a headset is connected Spotify autoplays. And allow us to choose which playlist we want to autoplay as I have many. This would be especially useful in my car. As whe...
  • Rcosmo
  • Newbie
  • 13091 Views
  • 20 replies
  • 8 likes
  • 13091 Views
  • 20 replies
  • 8 likes

Downloaded songs get re-downloaded

Not sure if this was reported before but I have a premium account and made several palylists available offline. Sometimes, when I connect to wifi, it would re-download some songs I've already downloaded. Just now, it's downloading 700+ out of 1500+ s...

  • Casual Listener
  • Not sure if this was reported before but I have a premium account and made several palylists available offline. Sometimes, when I connect to wifi, it would re-download some songs I've already downloa...
  • saxNviolins
  • Casual Listener
  • 3767 Views
  • 2 replies
  • 0 likes
  • 3767 Views
  • 2 replies
  • 0 likes

Fest und Flauschig

The Podcast "Fest und Flauschig" doesn't work on my Android Smartphone.I have Samsung Galaxy S2 4.2.2

  • Newbie
  • The Podcast "Fest und Flauschig" doesn't work on my Android Smartphone. I have Samsung Galaxy S2 4.2.2
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

Living room google cast?

Im allowed to have 3 devices running. But lately it seems that this just doesnt work, everytime another device plays, the other shuts off. There is a device called living room google cast. I dont know which device this is nor how to get rid of it. Ma...

  • Newbie
  • Im allowed to have 3 devices running. But lately it seems that this just doesnt work, everytime another device plays, the other shuts off. There is a device called living room google cast. I dont kno...
  • Joe
  • Community Legend
  • 852 Views
  • 1 replies
  • 0 likes
  • devices
    googlecast
  • 852 Views
  • 1 replies
  • 0 likes

Same account but different people

Hi my name is jay . i would like to know how come me and my wife cant share an account but play different songs .. She like a different kinda music then i do but we cant really afford 20 dollars a month if you can help plz email me ty

  • Casual Listener
  • Hi my name is jay . i would like to know how come me and my wife cant share an account but play different songs .. She like a different kinda music then i do but we cant really afford 20 dollars a mo...
  • Jaym1269
  • Casual Listener
  • 255 Views
  • 2 replies
  • 0 likes
  • 255 Views
  • 2 replies
  • 0 likes

Stange behavior with 1 Album

This is utterly strange. I have the Album Song for Everyone form Ravi Shankar. It is not avvailable on Spiotify in Austria so I ripped my CD and I cann add a playlist easily on my desktop. However, it remains invisible on my phone. It only happens wi...

  • Casual Listener
  • This is utterly strange. I have the Album Song for Everyone form Ravi Shankar. It is not avvailable on Spiotify in Austria so I ripped my CD and I cann add a playlist easily on my desktop. However, i...
  • Joe
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Playing wrong songs

Android marshmallow 6 Samsung s7 edge. Spotify free.I choose an album to shuffle ...press shuffle or press on a song on the album, it plays one or two then completely goes off track! I chose email. Good zayn album it played a couple then played maroo...

  • Casual Listener
  • Android marshmallow 6 Samsung s7 edge. Spotify free. I choose an album to shuffle ...press shuffle or press on a song on the album, it plays one or two then completely goes off track! I chose email....
  • elaineeah
  • Casual Listener
  • 277 Views
  • 1 replies
  • 0 likes
  • Play Queue Shuffle
  • 277 Views
  • 1 replies
  • 0 likes

Spotify wont connect to Heos speaker

Can someone please help? Spotify won't connect to my heos speaker, the option is there to connect and was working previously. It has just decided to stop working, the heos app is working as can play later things on speaker just not spotify.Thanks in ...

  • Newbie
  • Can someone please help? Spotify won't connect to my heos speaker, the option is there to connect and was working previously. It has just decided to stop working, the heos app is working as can play ...
  • 349 Views
  • 0 replies
  • 0 likes
  • 349 Views
  • 0 replies
  • 0 likes

Spotify used all my data??

i was at school and spotify was closed and my data had been left on. afater school i checked my phone and it had said that i had gone 1gb over my 2gb limit. i checked my data usaage and it said 1gb had been used by spotify in that one day

  • Newbie
  • i was at school and spotify was closed and my data had been left on. afater school i checked my phone and it had said that i had gone 1gb over my 2gb limit. i checked my data usaage and it said 1gb h...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

No internet connection on mobile data Samsung Galaxy s6

Hi, my spotify was running fine all the time untill an hour ago. When I try to run spotify on mobile data it says that i have no internet connection although I do have. On Wi-Fi the spotify works fine only on mobile data it wont work. I'v tried reins...

  • Newbie
  • Hi, my spotify was running fine all the time untill an hour ago. When I try to run spotify on mobile data it says that i have no internet connection although I do have. On Wi-Fi the spotify works fin...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Solved!! Occasional incorrect artwork when skipping tracks.

When I skip tracks a few times Spotify will show incorrect artwork, it's normally something I have not long played.Clicking back button and calling up the playing track (or switching to another app and back again) always sorts this but it's annoying ...

Screenshot_2016-05-21-21-23-48.png Screenshot_2016-05-21-21-25-47.png
  • Casual Listener
  • When I skip tracks a few times Spotify will show incorrect artwork, it's normally something I have not long played. Clicking back button and calling up the playing track (or switching to another app...
  • CosmosBeats
  • Casual Listener
  • 242 Views
  • 2 replies
  • 0 likes
  • 242 Views
  • 2 replies
  • 0 likes

Bug with disc images.

Did anyone having problem with these pictures above song name? My one are buged. My main playlist is like 450 tracks. And sometimes when swiping to another track. It stucks wirh 4 songs pictures and keeps showing for all songs.

  • Casual Listener
  • Did anyone having problem with these pictures above song name? My one are buged. My main playlist is like 450 tracks. And sometimes when swiping to another track. It stucks wirh 4 songs pictures and ...
  • Arlandas
  • Casual Listener
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Playback skips and sometime stops since last update (Nexus 5X)

Hi all, I'm having some really bad playback issues on my Nexus 5x since the last update. At times the tracks pause for a second and even not play at all. This has only happened since my last update. Prior to this it has been fine. Any ideas ?

  • Newbie
  • Hi all,   I'm having some really bad playback issues on my Nexus 5x since the last update. At times the tracks pause for a second and even not play at all. This has only happened since my last...
  • 120 Views
  • 0 replies
  • 0 likes
  • 120 Views
  • 0 replies
  • 0 likes

Downloaded music wont save.

I recently had an issue with all my music deleting off my phone making it unable to play without data/wifi. I tried again to download my music all over again and it happened to delete itself again. Not sure if its something wrong with my settings or ...

  • Casual Listener
  • I recently had an issue with all my music deleting off my phone making it unable to play without data/wifi. I tried again to download my music all over again and it happened to delete itself again. N...
  • JakeAct
  • Regular
  • 177 Views
  • 3 replies
  • 0 likes
  • 177 Views
  • 3 replies
  • 0 likes

Solved!! Trouble logging on to android app in the Philippines with paid account

So I am currently having problems trying to log in on the Spotify app on Android while in the Philippines. It says the username or password is incorrect, but I can sign onto the website with no problems.

  • Casual Listener
  • So I am currently having problems trying to log in on the Spotify app on Android while in the Philippines. It says the username or password is incorrect, but I can sign onto the website with no probl...
  • Bittencourt
  • Spotify Star
  • 325 Views
  • 3 replies
  • 0 likes
  • 325 Views
  • 3 replies
  • 0 likes