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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Samsung s6 only podcast downloads vanish

I have been having the same problem with my podcast downloads only. All my music is there and I'm using an s6 so no SD card. I download prob like 10 hours of podcast to get me through my work day. As soon as I leave my WiFi, about an hour or so later...

Casual Listener

I have been having the same problem with my podcast downloads only. All my music is there and I'm using an s6 so no SD card. I download prob like 10 hours of podcast to get me through my work day. As...

356 Views

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Samsung S6
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Songs Not Playing

Hi Spotify, There is a new album I am keen to play, but 3/4 songs will not play - some will start then stop after 7 seconds, others won't play at all, despite the pause icon suggesting that they are. Needless to say I have tried restarting the app, r...

Newbie

Hi Spotify,    There is a new album I am keen to play, but 3/4 songs will not play - some will start then stop after 7 seconds, others won't play at all, despite the pause icon suggesting...

powerpuffpete

Casual Listener

637 Views

4 replies

2 likes

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Como recuperar conta perdida! [Account Lost]

Boa noite pessoal, peço uma força de vocês para me ajudarem a recuperar minha conta no Spotify, parece que hackearam minha conta e mudaram todos os meus métodos de recuperação, não consigo recuperar minha conta pelo e-mail que uso, pois, o link de co...

Casual Listener

Boa noite pessoal, peço uma força de vocês para me ajudarem a recuperar minha conta no Spotify, parece que hackearam minha conta e mudaram todos os meus métodos de recuperação, não consigo recup...

Bittencourt

Spotify Star

34070 Views

5 replies

1 likes

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Songs Stop Playing

I listen to Spotify on both my work computer and cell phone. For the past week, the songs have just stopped playing in the middle of a song. This happens on both computer and cell. Please help.

Visitor

I listen to Spotify on both my work computer and cell phone. For the past week, the songs have just stopped playing in the middle of a song. This happens on both computer and cell. Please help.

463 Views

0 replies

1 likes

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Lost song

I accidently deleted a song from a Playlist called spring 2014. It was right under man of the year. Can you please recover it. It was by w&w I belive. Thank you moderator.

Newbie

I accidently deleted a song from a Playlist called spring 2014. It was right under man of the year. Can you please recover it. It was by w&w I belive. Thank you moderator.

cosmicmoose

Gig Goer

419 Views

1 replies

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Spotify nie dziala na transferze danych

Witam. Od niedawna zmieniłem telefon na HTC one m9 prima camera edition. Na wcześniejszym telefonie mogłem śmiało słuchać muzyki na transferze danych. Teraz już niestety mogę tylko wtedy gdy mam połączenie z WiFi. Może ktoś pomóc? Od razu uprzedzam, ...

Newbie

Witam. Od niedawna zmieniłem telefon na HTC one m9 prima camera edition. Na wcześniejszym telefonie mogłem śmiało słuchać muzyki na transferze danych. Teraz już niestety mogę tylko wtedy gdy mam połą...

Joe

Community Legend

8426 Views

1 replies

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Android skipping songs

Every once in ahwile, about every hour, spotify will skip to the next song in the middle of my current song. This does not happen on my computer. I have spotify premuim and have the songs downloaded to an sd card on a samsung j3.

Casual Listener

Every once in ahwile, about every hour, spotify will skip to the next song in the middle of my current song.  This does not happen on my computer.  I have spotify premuim and have the songs...

317 Views

0 replies

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App often locks up and becomes unresponsive.

I have an LG G5, to start.Often when Im using Spotify, music will stop playing. It'll be 10-20 minutes before the music resumes.Songs will often also be loading, so I cant click on anything. When it does this, it becomes completely unresponsive and I...

Regular

I have an LG G5, to start. Often when Im using Spotify, music will stop playing. It'll be 10-20 minutes before the music resumes. Songs will often also be loading, so I cant click on anything. When...

Daniel

Community Legend

1212 Views

10 replies

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new phone..now not available in my country(ireland)?

Change phone..samsung s4...now unable to download the app..but have had a spotify account for a long time. .tried VPN...no Joy. .help!!!!!

Visitor

Change phone..samsung s4...now unable to download the app..but have had a spotify account for a long time. .tried VPN...no Joy. .help!!!!!

osornios

Spotify Star

333 Views

1 replies

0 likes

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Spotify paylist download

Vraag: waarom verwijderd mijn mobiel of de app zelf elke keer mijn playlist? En dan bedoel ik mijn offline tracks. Ik blijf downloaden

Casual Listener

Vraag: waarom verwijderd mijn mobiel of de app zelf elke keer mijn playlist? En dan bedoel ik mijn offline tracks. Ik blijf downloaden 😞

Hubo

Community Legend

268 Views

1 replies

0 likes

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Downloaded Music From Playlist Disappear

So i've been following and downloaded all song from some user playlist, and notice the songs of playlist is changing everyday. Sometimes they adding or removing songs from their playlist.My question, where are my downloaded songs from that playlist??...

Casual Listener

So i've been following and downloaded all song from some user playlist, and notice the songs of playlist is changing everyday. Sometimes they adding or removing songs from their playlist. ...

kucinku

Casual Listener

717 Views

2 replies

0 likes

disappear
songs
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Solved!! Transfer local songs from PC to Android phone

Hello,i want to transfer some songs, spotify doesn`t have in their catalogue to my Android Phone.I already imported the songs in the Windows app and added them to a playlist. The playlist shows up on my phone but the titles are grey and i can`t downl...

Casual Listener

Hello, i want to transfer some songs, spotify doesn`t have in their catalogue to my Android Phone. I already imported the songs in the Windows app and added them to a playlist. The playlist shows u...

Essiepro

Visitor

8494 Views

7 replies

0 likes

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Premium account, but random sequence only?

Hi!I have a premium account but I can play songs only in random sequence. Is there correct? Or there is a way to modify this? Thanks a lot!

Casual Listener

Hi! I have a premium account but I can play songs only in random sequence. Is there correct? Or there is a way to modify this?  Thanks a lot!

tuboly74

Casual Listener

511 Views

2 replies

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I Lost a Song

Hello i found a song at 22nd August's weekly discover and i lost it how i can found it again? please help me

Regular

Hello i found a song at 22nd August's weekly discover and i lost it how i can found it again? please help me

286 Views

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Auto Starting Android Bluetooth?

Help! I have got lost on previous threads and not seen a clear answer. Samsung Note 3 Android - full Premium user with Playlists downloaded. Use Bluetooth headsets and Pebble watch. Recently in meetings Spotify randomly stating up and sometimes playi...

Newbie

Help! I have got lost on previous threads and not seen a clear answer. Samsung Note 3 Android - full Premium user with Playlists downloaded. Use Bluetooth headsets and Pebble watch. Recently in meeti...

356 Views

0 replies

0 likes

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Daily Mix on Android

Hi all,I'm a recent joiner to Spotify and must say it's fantastic. One problem I'm having is that I can't find the daily mix on my Samsung Galaxy S6 app,but is available on my iPad though. Is this only available on IOS/laptops? Any plans to release o...

Casual Listener

Hi all, I'm a recent joiner to Spotify and must say it's fantastic. One problem I'm having is that I can't find the daily mix on my Samsung Galaxy S6 app,but is available on my iPad though. Is this ...

Joe

Community Legend

389 Views

2 replies

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Question about downloaded songs

If I play a downloaded song when I'm not in offline mode, will the song be streamed over data, or will the song be played straight from my phone?

Newbie

If I play a downloaded song when I'm not in offline mode, will the song be streamed over data, or will the song be played straight from my phone?

252 Views

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Can't stream music, I can only play downloaded music

I have premium on my Galaxy S5, and I can only play downloaded music. I can't stream 95% of the time, and the 5% is only for a song or two. I've reinstalled the app and force closed multiple times. It doent matter if I have 4g or am on my home wifi. ...

Newbie

I have premium on my Galaxy S5, and I can only play downloaded music. I can't stream 95% of the time, and the 5% is only for a song or two. I've reinstalled the app and force closed multiple times. I...

516 Views

0 replies

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No Frank on mobile.

The Frank Ocean phenomenom is still affecting my Android and I can't seem to solve it. Blonde plays just fine on the computer but on my phone it only has 4 songs and it doesn't says the other 13 songs are 'unavailable.' Deleted the app andhad to down...

Newbie

The Frank Ocean phenomenom is still affecting my Android and I can't seem to solve it. Blonde plays just fine on the computer but on my phone it only has 4 songs and it doesn't says the other 13 song...

Rambogram

Newbie

480 Views

1 replies

1 likes

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Solved!! Local Files on Phone

So I recently bought an album that is not fully available on Spotify and when I go to sync the local files to my phone it recognizes the album but still only allows me to listen to the songs that are available in Spotify's library. I can however list...

Casual Listener

So I recently bought an album that is not fully available on Spotify and when I go to sync the local files to my phone it recognizes the album but still only allows me to listen to the songs that are...

Joe

Community Legend

1655 Views

3 replies

0 likes

local files sync mobile phone
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