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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118874 Views

27 replies

4 likes

  • 118874 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239830 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239830 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600796 Views

79 replies

3 likes

  • 600796 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493134 Views

581 replies

42 likes

Account
Free
  • 493134 Views
  • 581 replies
  • 42 likes

Still stuck with hamburger menu

I've updated my app to the latest version but I'm still stuck with the hamburger menu no matter what I do I can't get the bottom bar navigation please help

Casual Listener

I've updated my app to the latest version but I'm still stuck with the hamburger menu no matter what I do I can't get the bottom bar navigation please help

Joe

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
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Superuser Contribution Unplayable artist

So I've been trying to listen to a band called the one hundred. Problem is, i literally cannot. When i listen to artist radio, it automatically skips to the next song, until it's a different artist. When i play it via download, it skips immediately t...

Regular

So I've been trying to listen to a band called the one hundred. Problem is, i literally cannot. When i listen to artist radio, it automatically skips to the next song, until it's a different artist. ...

RodrigoPalma

Roadie

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution All songs gone

So for the 3rd time this year i have opened up my spotify app to find that every single one of my songs that i had downloaded had been taken off of my device completly so now I have to re download all of my songs again. I tried looking for solutions ...

Casual Listener

So for the 3rd time this year i have opened up my spotify app to find that every single one of my songs that i had downloaded had been taken off of my device completly so now I have to re download al...

RodrigoPalma

Roadie

931 Views

5 replies

0 likes

  • 931 Views
  • 5 replies
  • 0 likes

Superuser Contribution "Song not available"

Lately when I have been playing Spotify it will only play a few songs from playlist and/or artists. If I try some songs it will say "Song not available". Isn't that the point of paying for Spotify monthly? I don't have the battery save on and often e...

Newbie

Lately when I have been playing Spotify it will only play a few songs from playlist and/or artists. If I try some songs it will say "Song not available". Isn't that the point of paying for Spotify mo...

RodrigoPalma

Roadie

495 Views

2 replies

0 likes

  • 495 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music storage

I wanna know if there is a option to save my music. Where I save a on a SD card and be able to play it on different devices. I have a dj program and I would like use the music on my Spotify app but even when I chose to save my music on my SD card It ...

Casual Listener

I wanna know if there is a option to save my music. Where I save a on a SD card and be able to play it on different devices. I have a dj program and I would like use the music on my Spotify app but e...

RodrigoPalma

Roadie

792 Views

3 replies

0 likes

  • 792 Views
  • 3 replies
  • 0 likes

Superuser Contribution Song tracks 'are not available'

Been having a problem with Spotify on my Samsung galaxy s7. I can listen to tracks that i've downloaded in offline mode, and listen to tracks when I have wifi, but when I am driving or out for a work and try to search a song, it says the track is not...

Newbie

Been having a problem with Spotify on my Samsung galaxy s7. I can listen to tracks that i've downloaded in offline mode, and listen to tracks when I have wifi, but when I am driving or out for a work...

RodrigoPalma

Roadie

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution 3 month advertising

Good morning, I would like to know that I paid the spotify through the promotion that was sent by email for 3 months but it was not 3 months but 1 month I would like to be explained

Newbie

Good morning, I would like to know that I paid the spotify through the promotion that was sent by email for 3 months but it was not 3 months but 1 month I would like to be explained

RodrigoPalma

Roadie

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes

Problem with android spotify and ethernet?

I have an android media player (same as this one http://www.ebay.com/itm/M8-Amlogic-S802-Quad-Core-Android-4-4-Smart-TV-Box-XBMC-Media-Player-4K-Miracast-/321394931557 ) and have noticed that whenever I select a playlist for offline it will just say ...

Casual Listener

I have an android media player (same as this one http://www.ebay.com/itm/M8-Amlogic-S802-Quad-Core-Android-4-4-Smart-TV-Box-XBMC-Media-Player-4K-Miracast-/321394931557 ) and have noticed that wh...

franz5

Casual Listener

3173 Views

8 replies

0 likes

  • 3173 Views
  • 8 replies
  • 0 likes

Devialet Phantom ethernet connect

I have a Devialet Phantom. When having the Phantom hooked up by ethernet I cannot connect via the android spotify app (the Phantom is not on the list of devices). If I setup the phantom using wifi I can connect. I really would prefer to be using the ...

Casual Listener

I have a Devialet Phantom. When having the Phantom hooked up by ethernet I cannot connect via the android spotify app (the Phantom is not on the list of devices). If I setup the phantom using wifi I ...

franz5

Casual Listener

3844 Views

7 replies

0 likes

  • 3844 Views
  • 7 replies
  • 0 likes

Android App: Transmit Track Info via Bluetooth (A2DP/AVRCP 1.3)

Samsung xcover 3, android 6, latest version of spotify. Why Spotify is NOT finding mybluetooth device ?!? Samsung "own" music is playing ok. device is Logitech Bluetooth Audio Adapter

Newbie

Samsung xcover 3, android 6, latest version of spotify. Why Spotify is NOT finding my bluetooth device ?!?  Samsung "own" music is playing ok.  device is Logitech Bluetooth Audio Adapter...

Joe

Community Legend

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Androide

No puedo cambiar de canciones en la pantalla de bloqueo Huawei mate 8

Newbie

No puedo cambiar de canciones en la pantalla de bloqueo Huawei mate 8

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

I made a purchase but it came incorrect

I made the adhesion of the promotion 1.99 for 3 months joined today 29/11/16 I made the cancellation to not come charging the other months because I will only be without internet during this period but the validity is until 2/28/17, and already I rec...

Newbie

  I made the adhesion of the promotion 1.99 for 3 months joined today 29/11/16 I made the cancellation to not come charging the other months because I will only be without internet during this ...

Joe

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Solved!! 3 Problems in the app right now

1.) It is not possible to change the position in a playlist. I do not want to start the play and then change the order. I want to arrange the playlist in the app. And here is why: You may or may not have heard that playlists or mixtapes as I sometime...

Music Fan

1.) It is not possible to change the position in a playlist. I do not want to start the play and then change the order. I want to arrange the playlist in the app. And here is why: You may or may not ...

Joe

Community Legend

771 Views

1 replies

2 likes

  • 771 Views
  • 1 replies
  • 2 likes

Solved!! Is it Possible To Listen A Song That Spotify Don't Have In Android?

I did have a song that I added to my library via using local file. But it doesn't download in my Android device. They're on same wi-fi. It says waiting to download but It doesn't. When O try to play it says "This song is not available" I can listen o...

Casual Listener

I did have a song that I added to my library via using local file. But it doesn't download in my Android device. They're on same wi-fi. It says waiting to download but It doesn't. When O try to play ...

Joe

Community Legend

738 Views

1 replies

0 likes

  • 738 Views
  • 1 replies
  • 0 likes

Solved!! Premium in my telephone

Hey, I have the Spotify premium account installed on my laptop, but when I download the app in my telephone it isn't premium, do I have to pay twice? How can I make my Spotify telephone app premium too?

Visitor

Hey, I have the Spotify premium account installed on my laptop, but when I download the app in my telephone it isn't premium, do I have to pay twice? How can I make my Spotify telephone app premium t...

Victor1963

Newbie

829 Views

3 replies

0 likes

  • 829 Views
  • 3 replies
  • 0 likes

Music stops when using any other app or going to home screen

I've been a premium user for a few months and it has always worked great until a few weeks ago. Now, when using Spotify, I am unable to use my phone for anything else if I want to listen to music. I start music, but when I try to go to my homescreen ...

Newbie

I've been a premium user for a few months and it has always worked great until a few weeks ago. Now, when using Spotify, I am unable to use my phone for anything else if I want to listen to music. I ...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Spotify pauses randomly on my Samsung Galaxy 7 edge

Hey there I started to experience a problem after Spotify update. It stops playing randomly and starts after a while or sometimes doesn't start. Even though I can see it on background that Spotify is playing but there is no sound at all. I have tried...

Newbie

Hey there 🙂 I started to experience a problem after Spotify update. It stops playing randomly and starts after a while or sometimes doesn't start. Even though I can see it on background that Spot...

Stephanmeuwsen

Newbie

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

problem viewing song in xiaomi redmi note 4

hello,i got a new phone and now when i clkic on a playlist that my account is following (downleded or not), the songs dosent show. insted it opens the popup menu that lets you download or undownload, follow' share ats.. (pic attached).i tried to canc...

Casual Listener

hello, i got a new phone and now when i clkic on a playlist that my account is following (downleded or not), the songs dosent show. insted it opens the popup menu that lets you download or undownloa...

liranbz23

Casual Listener

1198 Views

2 replies

0 likes

  • 1198 Views
  • 2 replies
  • 0 likes

Android Auto and Amazon Echo interactions

I am seeing a weird long-distance interaction between Spotify on Amazon Echo and Spotify on Android Auto. I have an Amazon echo device at my home connected to my spotify account and my cell phone logged into the same account. When driving I have my p...

Newbie

I am seeing a weird long-distance interaction between Spotify on Amazon Echo and Spotify on Android Auto.   I have an Amazon echo device at my home connected to my spotify account and my cell ...

649 Views

0 replies

0 likes

  • 649 Views
  • 0 replies
  • 0 likes