Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107368 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217295 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571405 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470741 Views
577 replies
40 likes
Android stops Spotify whenever I kill working apps. I could not find a solution for this problem. I dont want android to kill Spotify when I kill other apps for more ram. I dont think this is about my phone or the android version. It is directly abou...
Android stops Spotify whenever I kill working apps. I could not find a solution for this problem. I dont want android to kill Spotify when I kill other apps for more ram. I dont think this is about m...
Casual Listener
683 Views
2 replies
0 likes
It suddenly happened today while I was out and about listening to music and it just would play the next song... So naturally I try restarting the phone, reinstalling spotify, deleting the stored cache and so on but nothing seemed to work. When I came...
It suddenly happened today while I was out and about listening to music and it just would play the next song... So naturally I try restarting the phone, reinstalling spotify, deleting the stored cach...
Community Legend
432 Views
1 replies
0 likes
If I'm trying to start a stream on my Chromecast Audio via my Android App it just showing "Connecting" but never starts to play my songs. The only respons from the Chromecast Audio is the short sound, when connecting a new device.I'm on the newest Ap...
If I'm trying to start a stream on my Chromecast Audio via my Android App it just showing "Connecting" but never starts to play my songs. The only respons from the Chromecast Audio is the short sound...
Newbie
553 Views
1 replies
2 likes
Tengo mi cuenta familiar e invite a mi hijo, quiere acceder desde su tablet samsumg pero ya dentro de su cuenta en la web a la hora de querer activarla cuenta em la opcion de "no soy un robot" no me aparecen los botones de continuar u omitir
Tengo mi cuenta familiar e invite a mi hijo, quiere acceder desde su tablet samsumg pero ya dentro de su cuenta en la web a la hora de querer activarla cuenta em la opcion de "no soy un robot" no me ...
321 Views
0 replies
0 likes
Some users may find they get an error message when trying to watch video Shows on Spotify. Content providers demand digital rights management (DRM) protection against unauthorized viewing of some of their content. Because only newer OS’s can satisfy ...
Some users may find they get an error message when trying to watch video Shows on Spotify. Content providers demand digital rights management (DRM) protection against unauthorized viewing ...
Newbie
5044 Views
4 replies
2 likes
The chromecast spotify app shows "login failed" if a user does this steps:1) opens spotify2) cast to chromecast3) go to any other app which supports cast (ie youtube)4) cast to chromecast from that app5) returns to spotify6) try to cast to chromecast...
The chromecast spotify app shows "login failed" if a user does this steps: 1) opens spotify 2) cast to chromecast 3) go to any other app which supports cast (ie youtube) 4) cast to chromecast fro...
346 Views
0 replies
0 likes
buenas tarsdes queria consultar, siendo un usuario premium, se podria pasar las playlist a un pendrive?
buenas tarsdes queria consultar, siendo un usuario premium, se podria pasar las playlist a un pendrive?
266 Views
0 replies
0 likes
A sudden change occured in my spotify app where I just can't see any singles on an artist's page, only the top 5. The option to view all singles has disappeared and it only let's me view all albums. Pls help? thanks
A sudden change occured in my spotify app where I just can't see any singles on an artist's page, only the top 5. The option to view all singles has disappeared and it only let's me view all albums. ...
575 Views
0 replies
0 likes
Hi!I just got Premium and got a bit overzealous, downloading a lot of stuff. That filled my internal storage, so I went and un-downloaded albums from the app, but my storage appears just as full.I tried locating the files on my phone (Samsung Galaxy ...
Hi! I just got Premium and got a bit overzealous, downloading a lot of stuff. That filled my internal storage, so I went and un-downloaded albums from the app, but my storage appears just as full. ...
Community Legend
427 Views
1 replies
0 likes
Hola buenas noches. No puedo registrar mis datos para ser premium. El sistema indica que hubo problemas con mi proveedor de pago pero no es así. Ya intenté con 3 tarjetas, 2 de ellas son de crédito y la de débito tiene los fondos necesarios. Las 3 es...
Hola buenas noches. No puedo registrar mis datos para ser premium. El sistema indica que hubo problemas con mi proveedor de pago pero no es así. Ya intenté con 3 tarjetas, 2 de ellas son de crédito y...
Newbie
557 Views
1 replies
0 likes
Hello all! I am going out of town first thing tomorrow morning and I need to create a free trail before then. Can anyone help me with this? You can call or text me at*snipped* or email me at *snipped*Thank you for any help you can offer!
Hello all! I am going out of town first thing tomorrow morning and I need to create a free trail before then. Can anyone help me with this? You can call or text me at *snipped* or email me at&n...
Community Legend
1015 Views
3 replies
0 likes
Hey I'm paying every month for a Premium Account on Spotify, but can't listen my music when I'm offline and just can listen to it when im connected with WiFi... Why? Thanks
Hey 🙂 I'm paying every month for a Premium Account on Spotify, but can't listen my music when I'm offline and just can listen to it when im connected with WiFi... Why? 🤔 Thanks
Community Legend
394 Views
1 replies
0 likes
I have one trouble with the new interfaz, i've been update like 1 month and since that start changing the interfaz with the old one. And this force stop on spotify constantly
I have one trouble with the new interfaz, i've been update like 1 month and since that start changing the interfaz with the old one. And this force stop on spotify constantly
Community Legend
356 Views
1 replies
0 likes
Greetings community, I use Spotify a lot, as I got a premium membership.The playlists I listen to, I downloaded on my device, which is a Samsung Galaxy S7 with the newest Android on it.Now I got a flatrate with 1,5 GB per month and here starts the pr...
Greetings community, I use Spotify a lot, as I got a premium membership. The playlists I listen to, I downloaded on my device, which is a Samsung Galaxy S7 with the newest Android on it. N...
Community Legend
1544 Views
3 replies
0 likes
Hi, I recently purchased a Google Pixel, which runs Android 7.1. However, it seems to me that Spotify is using abnormally high amounts of battery, and it is keeping the phone awake and preventing it from "deep sleep" which makes it not as battery-eff...
Hi, I recently purchased a Google Pixel, which runs Android 7.1. However, it seems to me that Spotify is using abnormally high amounts of battery, and it is keeping the phone awake and preventing it ...
551 Views
0 replies
0 likes
Hi All.Im currently using s7 edge.Initially even when i paused a music. Spotify would stay on the notification bar.But now when i pause the music or someone calls or even logging into pokemon go. Music stop but Spotify just disappear from the notific...
Hi All. Im currently using s7 edge. Initially even when i paused a music. Spotify would stay on the notification bar. But now when i pause the music or someone calls or even logging into pokem...
Newbie
5453 Views
2 replies
2 likes
I have no widget controls on the lock the lock screen.This phone is ridiculous.Is there a way of enabling itI've tried the option in notification options which literally is an option to tick if you want lock screen options but it does nothing.Help
I have no widget controls on the lock the lock screen. This phone is ridiculous. Is there a way of enabling it I've tried the option in notification options which literally is an option to tick ...
Community Legend
865 Views
1 replies
0 likes
Since yesterday I cant log in on my samsung s7 edge. Every time I try phone says you dont have facebook lonked with spotify but im logging in with spotify credentials and i never ever have facebook linked with spotify. I uninstalled app many times, c...
Since yesterday I cant log in on my samsung s7 edge. Every time I try phone says you dont have facebook lonked with spotify but im logging in with spotify credentials and i never ever have facebook l...
Community Legend
333 Views
1 replies
0 likes
I just got the latest Facebook update and reinstaled Spotify on my Android smartphone. When I click Log In via Facebook, nothing happens at all, just a small loading and then back to the Log In page again. I can't create a new account because the e-m...
I just got the latest Facebook update and reinstaled Spotify on my Android smartphone. When I click Log In via Facebook, nothing happens at all, just a small loading and then back to the Log...
Community Legend
419 Views
1 replies
0 likes
Hi! I will listening to my playlist, when suddenly it will switch songs, which I feel are all from a particular playlist, but the songs are all Vietnamese. It happens usually about 30 minutes after I don't touch Spotify (such as fast forward or searc...
Hi! I will listening to my playlist, when suddenly it will switch songs, which I feel are all from a particular playlist, but the songs are all Vietnamese. It happens usually about...
Community Legend
364 Views
1 replies
0 likes
