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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202188 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202188 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546888 Views

78 replies

3 likes

  • 546888 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454713 Views

571 replies

38 likes

Account
Free
  • 454713 Views
  • 571 replies
  • 38 likes

LG G4 + Bluetooth speaker = "Unfortunately, Spotify Has Stopped"

Hello, My problem is when I connect my LG G4 phone with my Bluetooth Speaker to play Spotify.When the phone is idle for a while and I press play at the Bluetooth speaker, I receive the message: "Unfortunately, Spotify Has Stopped". I already cleared ...

Casual Listener

Hello,   My problem is when I connect my LG G4 phone with my Bluetooth Speaker to play Spotify. When the phone is idle for a while and I press play at the Bluetooth speaker, I receive the mes...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
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App becomes unusable shortly after start

Hallo Spotify community, I am experiencing an issue I have you can help me resolve. My problemI am using the Spotify app on both an Android phone and a tablet. To understand my problem, I will describe how I typically use it after I have started the ...

Newbie

Hallo Spotify community,   I am experiencing an issue I have you can help me resolve.   My problem I am using the Spotify app on both an Android phone and a tablet. To understand my pr...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Answers please! Samsung S7 and S7 Edge

There are countless bugs for the Samsung S7 and Edge. Can we please get an update on these issues or can someone direct me to a solution (battey settings change does not work)?Issues:-Bluetooth connecting works but Bluetooth controls not working prop...

Casual Listener

There are countless bugs for the Samsung S7 and Edge. Can we please get an update on these issues or can someone direct me to a solution (battey settings change does not work)? Issues: -Bluetooth...

520 Views

0 replies

0 likes

bug
S7
Samsung s7 edge
  • 520 Views
  • 0 replies
  • 0 likes

Has there been another DDoS attack?

I know there was a DDoS attack a few days ago that caused users to be unable to use services like Spotify, Netflix, etc. Today I noticed the same thing that was happening that day. Spotify is telling me there is no internet connection available, yet ...

Casual Listener

I know there was a DDoS attack a few days ago that caused users to be unable to use services like Spotify, Netflix, etc.   Today I noticed the same thing that was happening that day. Spotify i...

466 Views

0 replies

2 likes

  • 466 Views
  • 0 replies
  • 2 likes

Unwanted songs on my playlist

Hi!I have a small problem with Spotify on my phone. I'm a free user. When I want to listen to a specific artist (Chris Tilton, the Fringe Soundtrack albums), I can listen to 2 or 3 tracks of the album. Then Spotify locks me on an "suggestion title" w...

Newbie

Hi! I have a small problem with Spotify on my phone. I'm a free user. When I want to listen to a specific artist (Chris Tilton, the Fringe Soundtrack albums), I can listen to 2 or 3 tracks of the al...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Solved!! Lock screen controls won't work

My Galaxy S7 edge lock screen controls won't work except for pause 3/4 of the time, have to open app. Also it won't respond to headphone controls or watch controls.

Newbie

My Galaxy S7 edge lock screen controls won't work except for pause 3/4 of the time, have to open app. Also it won't respond to headphone controls or watch controls.

lufist

Regular

738 Views

2 replies

0 likes

  • 738 Views
  • 2 replies
  • 0 likes

Absturz bei Suche

Hallo Spotify-Kenner, mein Android Handy (Samsung S2) stürzt bei Suche, nach Eingabe des 2.Buchstabens dauernd ab, warum? Weis jemand eine Lösung? Hab schon mehrfach deinstalliert und neu installiert?Auch schon Cache, etc. gelöscht.... nichts hilft F...

Newbie

Hallo Spotify-Kenner,   mein Android Handy (Samsung S2) stürzt bei Suche, nach Eingabe des 2.Buchstabens dauernd ab, warum?    Weis jemand eine Lösung?   Hab schon mehr...

692 Views

0 replies

0 likes

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Can't connect to chromecast audio

I can no longer get spotify to connect to chromecast though until recently it did not have any problems. Chromecast shows up in spotify but when it tries to connect nothing happens (though very rarely it does connect). Same for another device. I can ...

Newbie

I can no longer get spotify to connect to chromecast though until recently it did not have any problems. Chromecast shows up in spotify but when it tries to connect nothing happens (though very rarel...

666 Views

0 replies

0 likes

  • 666 Views
  • 0 replies
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Lockscreen music controls just stopped displaying

Hi, I use spotify on my desktop computer but a couple nights ago installed it on my Nexus 4 android phone (4.2.1). When I first installed it and was playing a song I had music controls on my lockscreen for spotify. I thought this was cool as I though...

Regular

Hi, I use spotify on my desktop computer but a couple nights ago installed it on my Nexus 4 android phone (4.2.1). When I first installed it and was playing a song I had music controls on my lockscre...

RoCremo

Newbie

7210 Views

9 replies

3 likes

  • 7210 Views
  • 9 replies
  • 3 likes

Solved!! Black screen

Since two days ago when I launch the app in my Xiaomi mi6 the app dont work. Only apear a black screen and then the app close...

Casual Listener

Since two days ago when I launch the app in my Xiaomi mi6 the app dont work. Only apear a black screen and then the app close...

Joe

Community Legend

1158 Views

3 replies

0 likes

  • 1158 Views
  • 3 replies
  • 0 likes

Daily Mix - heart ratings not updating when new song starts

I play one of the new Daily Mix playlists and give a song either a heart or do not play again rating. When the track finishes and moves onto the next one the rating of the previous track still shows. I can clear it by exiting the main interface and g...

Music Fan

I play one of the new Daily Mix playlists and give a song either a heart or do not play again rating. When the track finishes and moves onto the next one the rating of the previous track still shows....

paulwa

Music Fan

594 Views

2 replies

0 likes

  • 594 Views
  • 2 replies
  • 0 likes

Downloading

None of my playlists are staying downloaded. I will download them and they say I likited the device limit. Even when I cleared all my devices in my account settings it is still not working. Help.

Casual Listener

None of my playlists are staying downloaded. I will download them and they say I likited the device limit. Even when I cleared all my devices in my account settings it is still not working. Help.

music6129

Casual Listener

663 Views

3 replies

0 likes

  • 663 Views
  • 3 replies
  • 0 likes

Solved!! [nexus 5 - lollipop] music controls on lock screen missing

ive updated my nexus 5 with lollipop OTA and spotify doesnt show the music control on lock screen while playing. The only way to control is to turn lock screen notifications on and control it with the notification, which is kinda of messy to do it.

Casual Listener

ive updated my nexus 5 with lollipop OTA and spotify doesnt show the music control on lock screen while playing. The only way to control is to turn lock screen notifications on and control it with ...

suveck

Regular

64102 Views

12 replies

1 likes

  • 64102 Views
  • 12 replies
  • 1 likes

Solved!! Offline

Spotify is telling me there's no internet connection. it won't play anything that isn't downloaded and it won't download anything new. I'm nowhere near 3k songs, which I hear is about the limit. In using it on a galaxy s6 and power saving mode is off...

Casual Listener

Spotify is telling me there's no internet connection. it won't play anything that isn't downloaded and it won't download anything new. I'm nowhere near 3k songs, which I hear is about the limit. In u...

DSBaron

Casual Listener

788 Views

2 replies

0 likes

  • 788 Views
  • 2 replies
  • 0 likes

Solved!! Player Stops every few minutes

Using Spotify on an Xperia z5, newest Update.The music Stops playing every few minutes wjether i use headphones or Not.Starting again over the widget doesnt work, i habe to go to the App an Press Play there again.Restart and Deinstallation didnt work...

Newbie

Using Spotify on an Xperia z5, newest Update. The music Stops playing every few minutes wjether i use headphones or Not. Starting again over the widget doesnt work, i habe to go to the App an Press...

debzlang

Casual Listener

884 Views

3 replies

0 likes

  • 884 Views
  • 3 replies
  • 0 likes

DIDU

Hola, en dias pasados realize un viaje fuera de la ciudad y mis playslist que tenia descargadas en algun momento indeterminado se borraron, me aparecian pero debia descargarlas otras vez, no se a que se deba esto ya me ha sucedido en dos ocasiones, q...

Casual Listener

Hola, en dias pasados realize un viaje fuera de la ciudad y mis playslist que tenia descargadas en algun momento indeterminado se borraron, me aparecian pero debia descargarlas otras vez, no se a que...

didu

Casual Listener

854 Views

3 replies

0 likes

  • 854 Views
  • 3 replies
  • 0 likes

[Android][Playlists] Daily Mix fail in Bluetooth speaker

Cuando reproduzco un Daily Mix en mi reproductor Bluetooth no puedo cambiar de canción ni hacia adelante ni hacia atrás, además si recibo una llamada durante la reproducción la música continúa sonando.

Newbie

Cuando reproduzco un Daily Mix en mi reproductor Bluetooth no puedo cambiar de canción ni hacia adelante ni hacia atrás, además si recibo una llamada durante la reproducción la música continúa sonand...

441 Views

0 replies

0 likes

Android
Playlists
  • 441 Views
  • 0 replies
  • 0 likes

Android app won't shuffle whole artist

I am having a problem where on the android app, I go to the artist and hit shuffle, and all it does is shuffle the "most popular" songs listed for that artist, I would like to know how to get it to shuffle the entire artist catalogue. thanks!

Newbie

I am having a problem where on the android app, I go to the artist and hit shuffle, and all it does is shuffle the "most popular" songs listed for that artist, I would like to know how to get it to s...

ErickRGuetta

Community Legend

754 Views

1 replies

1 likes

  • 754 Views
  • 1 replies
  • 1 likes

[Android Auto] playlists not playing same song order as app

I'm having an issue when using Spotify with Android auto. I have a "starred playlist" which contains songs that were added at random times. I have this list sorted on my phone and the desktop app with recently added on top. When I select this playlis...

Roadie

I'm having an issue when using Spotify with Android auto. I have a "starred playlist" which contains songs that were added at random times. I have this list sorted on my phone and the desktop app wit...

gilbert123456

Newbie

1488 Views

5 replies

1 likes

android auto
  • 1488 Views
  • 5 replies
  • 1 likes