Payment

I want to cancel my payment but when I go into the page there is no option to cancel and it says I'm on the free trail but I paid £9.99 on the 1st July, I no longer want to pay for it as I can't afford it.

• Kaz7683
• Newbie
• I want to cancel my payment but when I go into the page there is no option to cancel and it says I'm on the free trail but I paid £9.99 on the 1st July, I no longer want to pay for it as I can't affo...
• 2016-07-16 10:56:18 PM
• 2016-07-18 8:45:28 PM
• osornios
• Spotify Star
• 249 Views
• 3 replies
• 0 likes

I cant see my play list

I have a free acount. I had to reset my cel phone and down load again all my apps including spotify, but when I logged again in my session my play list was gone. It shouldn't still there becuase is linked to my session?Thanks!

• fernane22
• Casual Listener
• I have a free acount. I had to reset my cel phone and down load again all my apps including spotify, but when I logged again in my session my play list was gone. It shouldn't still there becuase is l...
• 2016-07-18 2:44:20 AM
• 2016-07-18 5:42:15 PM
• fernane22
• Casual Listener
• 230 Views
• 2 replies
• 0 likes

Music automatically downloads to phone when adding music on desktop

Hello all, If I add new music to my library on the desktop app (OSX). As soon as I open the app on my android phone (while connected to the same Wifi-network) the app will automatically download those files to be used in offline mode.While this can b...

• boetboet
• Casual Listener
• Hello all,   If I add new music to my library on the desktop app (OSX). As soon as I open the app on my android phone (while connected to the same Wifi-network) the app will automatically down...
• 2016-07-18 4:51:09 PM
• 2016-07-18 5:04:26 PM
• boetboet
• Casual Listener
• 760 Views
• 1 replies
• 0 likes

Spotify Problems

I can pick a song, it begins to play. I shut the screen off on my Galaxy Note 5 and the music will continue to play for 15 or so seconds, then cut off. I also commonly do not have access to any music other then music I've downloaded. A message appear...

• PG007
• Casual Listener
• I can pick a song, it begins to play. I shut the screen off on my Galaxy Note 5 and the music will continue to play for 15 or so seconds, then cut off. I also commonly do not have access to any music...
• 2016-07-09 4:40:23 PM
• 2016-07-18 4:48:26 PM
• Joe
• Community Legend
• 293 Views
• 3 replies
• 0 likes

N

I go into my playlist and it's not letting me choose songs...

• Xxjosexx616
• Newbie
• I go into my playlist and it's not letting me choose songs...
• 2016-07-18 3:36:50 AM
• 2016-07-18 12:58:50 PM
• Hubo
• Community Legend
• 209 Views
• 1 replies
• 0 likes

Chromecast Audio isn't working anymore with Spotify

Hi, I can't establishe a connexion in Spotify with the Chromecast Audio. It isn't working neither on Android or iPhone (with 2 differents account). Other apps are working well, and i'm forced to broadcast the entire phone to listen to music on the Ch...

• vincentbouvier
• Casual Listener
• Hi,   I can't establishe a connexion in Spotify with the Chromecast Audio. It isn't working neither on Android or iPhone (with 2 differents account). Other apps are working well, and i'm force...
• 2016-07-18 9:07:06 AM
• 203 Views
• 0 replies
• 1 likes

Downloading my Songs isnt working

On my Samsung Galaxy S7 Edge i cant download my songs . Does anyone know whats wrong here or can say me what to do?

• Cobra2603
• Newbie
• On my Samsung Galaxy S7 Edge i cant download my songs . Does anyone know whats wrong here or can say me what to do?
• 2016-07-18 7:43:11 AM
• 158 Views
• 0 replies
• 1 likes

App not allowing login

The app is not allowing me to login. It says my username or password is invalid. When I click on 'forgot username or password?' It logs me in on the browser page after following the reset password instructions. However, when I go back to the app with...

• gvcervantes23
• Newbie
• The app is not allowing me to login. It says my username or password is invalid. When I click on 'forgot username or password?' It logs me in on the browser page after following the reset password in...
• 2016-07-18 4:05:54 AM
• 200 Views
• 0 replies
• 0 likes

I forgot my old password, I need to create a new one can you help me

• Vickie2
• Newbie
• 2016-07-18 3:53:08 AM
• 129 Views
• 0 replies
• 0 likes

Speicher angeblich "voll"

Ich habe vor 7 Tagen von S5 auf S7 gewechselt, Seite dem Tag kann ich keine Offline Tracks mehr laden. Auf meinem Gerät sind 25GB und auf meiner Externen 110GB freier Platz. Aber egal wo ich den Speicher setze, nach zwei liedern heisst es der Speiche...

• rinoa_heartilly
• Newbie
• Ich habe vor 7 Tagen von S5 auf S7 gewechselt, Seite dem Tag kann ich keine Offline Tracks mehr laden. Auf meinem Gerät sind 25GB und auf meiner Externen 110GB freier Platz. Aber egal wo ich den Spei...
• 2016-07-18 2:50:45 AM
• 183 Views
• 0 replies
• 0 likes

Tablet doesn't offer storage options

On my phone and 1 of my tablets. I can have my offline music stored on my SD card.if I go to "settings" then "other" I have a "storage" option to put !y downloads on my SD card. On my 2nd tablet. It does not give me the option and I have the latest v...

• Juicylucy1500
• Newbie
• On my phone and 1 of my tablets. I can have my offline music stored on my SD card.if I go to "settings" then "other" I have a "storage" option to put !y downloads on my SD card. On my 2nd tablet. It ...
• 2016-07-18 1:55:58 AM
• 169 Views
• 0 replies
• 0 likes

Non-gap playing of non-stop album

Anyone know how to play an album that is designated as non-stop (one song flows into the other, as in a workout for step class or similar) to play from beginning to end? Without shuffle?Thank you.

• MPotts8
• Newbie
• Anyone know how to play an album that is designated as non-stop (one song flows into the other, as in a workout for step class or similar) to play from beginning to end? Without shuffle? Thank you.
• 2016-07-17 11:09:26 PM
• 144 Views
• 0 replies
• 0 likes

My premium feature can't be accessed

My premium account was activated in Indonesia. Right now i'm in Taiwan. Just now suddenly my account log out by itself and when i log in, the premium feature has gone.So how to activate my premium feature again?

• Enricohosea
• Newbie
• My premium account was activated in Indonesia. Right now i'm in Taiwan. Just now suddenly my account log out by itself and when i log in, the premium feature has gone. So how to activate my premium ...
• 2016-07-17 1:01:43 PM
• 2016-07-17 7:54:23 PM
• osornios
• Spotify Star
• 232 Views
• 1 replies
• 0 likes

Volume

When i am connected to bluetooth in my car or in my house.The when every track changes, the volume automatically reduces to nearly zero.If I turn the volume back up on my phone, it will keep it there, until the next track changes.Unable to use spotit...

• craigdlwyatt-g1
• Newbie
• When i am connected to bluetooth in my car or in my house. The when every track changes, the volume automatically reduces to nearly zero. If I turn the volume back up on my phone, it will keep it t...
• 2016-07-17 12:46:13 PM
• 136 Views
• 0 replies
• 0 likes

New SD Card

Hi, I was wondering if anyone could help me out here. So I recently installed Spotify and had downloaded some albums already on the SD card, but I was thinking that I may need a card bigger in the future. IF I just copy everything from the previous c...

• Letavioletta
• Newbie
• Hi, I was wondering if anyone could help me out here. So I recently installed Spotify and had downloaded some albums already on the SD card, but I was thinking that I may need a card bigger in the fu...
• 2016-07-17 7:59:48 AM
• 2016-07-17 9:23:39 AM
• Joe
• Community Legend
• 152 Views
• 1 replies
• 0 likes

What android version?

Can someone please tell me what android version is used with those photos in the attached? I accidentally uninstalled my good old Spotify so I downloaded the newest version and I don't like it. When I play a song, the main album art shows in the cent...

• snow_winterfell
• Newbie
• Can someone please tell me what android version is used with those photos in the attached? I accidentally uninstalled my good old Spotify so I downloaded the newest version and I don't like it. When ...
• 2016-07-17 9:16:13 AM
• 98 Views
• 0 replies
• 0 likes

how can I listen spotify and navegate at the same time

• oskoyo
• Newbie
• 2016-07-17 9:08:16 AM
• 95 Views
• 0 replies
• 0 likes

Notifications on Android phone when playing on Windows PC?

Hello, really new to Spotify. I have installed it on my Android phone and also on my Windows 10 PC. When I am playing on Windows 10 PC I get notifications about the songs on my Android phone. Is this some bug? Or how do I turn this off. I want notifi...

• tinoubao
• Casual Listener
• Hello, really new to Spotify. I have installed it on my Android phone and also on my Windows 10 PC. When I am playing on Windows 10 PC I get notifications about the songs on my Android phone. Is this...
• 2016-07-17 3:50:04 AM
• 254 Views
• 0 replies
• 0 likes