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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376867 Views

541 replies

34 likes

Account
Free
  • 376867 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7637 Views

0 replies

7 likes

  • 7637 Views
  • 0 replies
  • 7 likes

Premium

How can I get Spotify premium without a credit card or PayPal account. I did it before

Newbie

How can I get Spotify premium without a credit card or PayPal account. I did it before

JCdotnl

Roadie

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

The app doesn't work with my account

Hi everybody,I have a problem with the spotify app. It doesn't work with my account. The stranger thing is that with other accounts works perfectly but in the moment i introduce mine if i touch the icon to enter, the screen turns black and return to ...

Visitor

Hi everybody, I have a problem with the spotify app. It doesn't work with my account. The stranger thing is that with other accounts works perfectly but in the moment i introduce mine if i touch t...

RadekBet2

Newbie

419 Views

1 replies

2 likes

  • 419 Views
  • 1 replies
  • 2 likes

Playlist entries appearing in albums in album view

Spotify:4.8.1004Android 5.02MotoE 2nd gen When I download playlists to my phone some of the entries appear as single downloads in the respective album in Albums view. Is there any way to stop this happening or is it a bug in the Android client? If so...

Roadie

Spotify:4.8.1004 Android 5.02 MotoE 2nd gen   When I download playlists to my phone some of the entries appear as single downloads in the respective album in Albums view.   Is there a...

3ugeene

Music Fan

1204 Views

11 replies

1 likes

  • 1204 Views
  • 11 replies
  • 1 likes

[HTC10 - Android v6.0.1] Spotify keeps playing during phone calls and when headphones are removed.

Hey all, I've found a few older threads with this issue but it seems Spotify is pretty quiet on this issue with a real fix and none of the work around have worked for me so far. Have tested other music players and it's definitely a Spotify issue. Hav...

Newbie

Hey all,   I've found a few older threads with this issue but it seems Spotify is pretty quiet on this issue with a real fix and none of the work around have worked for me so far. Have tested ...

sakura08

Roadie

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Not getting my premium

I have a new phone when I login in it is not giving me my premium spotify. I don't want to listen to commercials while working out.

Newbie

I have a new phone when I login in it is not giving me my premium spotify. I don't want to listen to commercials while working out.

kirashi

Community Legend

345 Views

2 replies

0 likes

  • 345 Views
  • 2 replies
  • 0 likes

[Android][Search] Improve Android Auto Functionality - From Uber Driver

Hello, I have just started using Android Auto. I much prefer using Spotify this way over using Bluetooth for the aesthetic appeal and reliability of sound quality over bluetooth. I am an Uber driver in Sydney and I like to provide a premium experienc...

Newbie

Hello, I have just started using Android Auto. I much prefer using Spotify this way over using Bluetooth for the aesthetic appeal and reliability of sound quality over bluetooth. I am an Uber driver ...

972 Views

0 replies

3 likes

Android
Search
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  • 0 replies
  • 3 likes

Crash after login

Hello,I have a problem with Android app. when i login to my account using mobile app, they crash i get only Black screen and after few sec app close.When i login to other account its work ok.

Newbie

Hello, I have a problem with Android app. when i login to my account using mobile app, they crash i get only Black screen and after few sec app close. When i login to other account its work ok.

sakura08

Roadie

397 Views

2 replies

0 likes

  • 397 Views
  • 2 replies
  • 0 likes

Lock screen and pulldown bar issues

Recently moved from an old ZTE Maven to an S7 Edge, and for whatever reason, I cannot change the song from the lock screen or the pulldown bar. I have to go to the app in order to repeat or skip. The same goes for the remote on my earbuds (which are ...

Casual Listener

Recently moved from an old ZTE Maven to an S7 Edge, and for whatever reason, I cannot change the song from the lock screen or the pulldown bar. I have to go to the app in order to repeat or skip. The...

sakura08

Roadie

741 Views

5 replies

0 likes

  • 741 Views
  • 5 replies
  • 0 likes

[Android] Spotify not showing up in notificatins

I use a OnePlus 3 and sometimes when I leave the Spotify all it doesn't show up in the background

Regular

I use a OnePlus 3 and sometimes when I leave the Spotify all it doesn't show up in the background

doverlock

Regular

1207 Views

3 replies

1 likes

Android
  • 1207 Views
  • 3 replies
  • 1 likes

Mobile app no longer allows you to change songs on home screen or out of app.

Currently with my Samsung Galaxy S6, I can only change songs, pause, play, etc. while in app. I've tried to uninstall and re-install the app. Music DOES play in the background when the app is closed.The app simply doesn't have a status bar in the hom...

Regular

Currently with my Samsung Galaxy S6, I can only change songs, pause, play, etc. while in app.    I've tried to uninstall and re-install the app.  Music DOES play in the background w...

doverlock

Regular

6099 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Android Spotify Problems After Installing Amazon Echo Alexa App

Since connecting my account to Amazon Echo ... my Spotify app on my Android device no longer works - for my account specifically I have a family account and initially setup Amazon Echo using my main (Ian) Spotify account successfully.BUT because my m...

Visitor

Since connecting my account to Amazon Echo ... my Spotify app on my Android device no longer works - for my account specifically   I have a family account and initially setup Amazon Echo ...

user-removed

Not applicable

715 Views

2 replies

0 likes

  • 715 Views
  • 2 replies
  • 0 likes

HELP! Local files not syncing!

This has been happening since yesterday. For some unknown reason, my local file songs have been refusing to download. I'm connected by the same wifi and all of other requirements needed, I've never had any problems downloading local files, this is on...

Casual Listener

This has been happening since yesterday. For some unknown reason, my local file songs have been refusing to download. I'm connected by the same wifi and all of other requirements needed, I've never h...

jlee_asakura

Casual Listener

448 Views

2 replies

0 likes

  • 448 Views
  • 2 replies
  • 0 likes

Stops after each track

I have Spotify on my Android phone and a Premium account. It stops playing after each track until I go back to the Spotify screen. I don't even have to press play; the next track starts upon opening it. This is weird and very frustrating to be gettin...

Regular

I have Spotify on my Android phone and a Premium account. It stops playing after each track until I go back to the Spotify screen. I don't even have to press play; the next track starts upon opening ...

kpk0422

Regular

416 Views

4 replies

0 likes

  • 416 Views
  • 4 replies
  • 0 likes

Playlist loop

HiI play one of my large playslist everyday at work (2500+ songs), but after a couple of hours it start to repeat it self. I don't ever get all the way through. It's like it only plays 100 songs and then repeat.If I start in the middel of the playlis...

Newbie

Hi I play one of my large playslist everyday at work (2500+ songs), but after a couple of hours it start to repeat it self. I don't ever get all the way through. It's like it only plays 100 songs an...

ohan

Newbie

874 Views

2 replies

0 likes

  • 874 Views
  • 2 replies
  • 0 likes

Wont play or open albums saved to Note 5

In the last week or so Ive been unable to open saved albums online or offline as I get the loading 'circle' permanently. I can play any song if I goto Songs section. Ive deleted cashe, app etc and still have same issue. Spotify works after reset but ...

Casual Listener

In the last week or so Ive been unable to open saved albums online or offline as I get the loading 'circle' permanently. I can play any song if I goto Songs section. Ive deleted cashe, app etc and st...

Joe

Community Legend

394 Views

4 replies

0 likes

  • 394 Views
  • 4 replies
  • 0 likes

Cannot control playback on KMM-BT315U bluetooth

I used to have google play before I switch to spotify, and I am used to control the playback from the vehicle controls or the KENWOOD KMM-BT315U which is connected to my android over bluetooth.With spotify I cannot go to next track or previous track....

Newbie

I used to have google play before I switch to spotify, and I am used to control the playback from the vehicle controls or the KENWOOD KMM-BT315U which is connected to my android over bluetooth. ...

768 Views

0 replies

0 likes

  • 768 Views
  • 0 replies
  • 0 likes

Its Undownloading my songs

When i download songs on spotify to play it offline, it downloads....but when i check it again without internet connection, all of the songs are not downloaded, so i need to redownload all of my songs again...im in premium also...why that happens

Newbie

When i download songs on spotify to play it offline, it downloads....but when i check it again without internet connection, all of the songs are not downloaded, so i need to redownload all of my song...

gohyian

Newbie

506 Views

3 replies

0 likes

  • 506 Views
  • 3 replies
  • 0 likes

Spotify crashes with specific songs

Since one of the last updates, Spotify started to crash (just stops working) with specific tracks at a specific part of the song, always the same one. So the only way to avoid it is removing them, but I don't think this should be the way to solve it,...

Casual Listener

Since one of the last updates, Spotify started to crash (just stops working) with specific tracks at a specific part of the song, always the same one. So the only way to avoid it is removing them, bu...

franalbavt

Casual Listener

3439 Views

2 replies

1 likes

  • 3439 Views
  • 2 replies
  • 1 likes

After re-opening app, queue jumps back to previous songs

Hi,Well I guess this has certainly already been brought up by someone. But well, I couldn't find anything which would match this problem in the forums and so just to be able to sleep bether at night and to make sure I'm not crazy, or something. For i...

Newbie

Hi, Well I guess this has certainly already been brought up by someone. But well, I couldn't find anything which would match this problem in the forums and so just to be able to sleep bether at nigh...

479 Views

0 replies

1 likes

  • 479 Views
  • 0 replies
  • 1 likes

Heruntergeladene Dateien laden nicht mehr

Hallo Leute,ich habe keinen thread zu dem Thema gefunden, also öffne ich mal einen. Seit einiger Zeit habe ich das Problem, dass ab und zu wenn ich mein spotify auf offline stelle, um mit premium meine Musik ohne Internetverbindung hören zu können, d...

Visitor

Hallo Leute, ich habe keinen thread zu dem Thema gefunden, also öffne ich mal einen. Seit einiger Zeit habe ich das Problem, dass ab und zu wenn ich mein spotify auf offline stelle, um mit premium m...

547 Views

0 replies

0 likes

  • 547 Views
  • 0 replies
  • 0 likes