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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851268 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851268 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17273 Views
  • 3 replies
  • 0 likes
  • 17273 Views
  • 3 replies
  • 0 likes

Spotify app for Samsung Galaxy Y

I recently found a samsung galaxy Y in the closet that my dad used to use. It's the GT-S5360 model and the OS is 2.3.6. I was trying to install the spotify app and found out the new version doesn't work with the device. Can someone provide me with a ...

  • Casual Listener
  • I recently found a samsung galaxy Y in the closet that my dad used to use. It's the GT-S5360 model and the OS is 2.3.6. I was trying to install the spotify app and found out the new version doesn't w...
  • Daniel
  • Community Legend
  • 2463 Views
  • 1 replies
  • 0 likes
  • 2463 Views
  • 1 replies
  • 0 likes

Says im not a premium member

I upgraded my phone plane and added a second line. Now it has me as a free member even though the rogers website has me as premium member as part of my plan.I have not activated the second number with a user account yet, do they both have to be actic...

  • Newbie
  • I upgraded my phone plane and added a second line. Now it has me as a free member even though the rogers website has me as premium member as part of my plan. I have not activated the second number...
  • Daniel
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Como sacar el modo aletorio

Hola quiero escuchar las canciones sin tener que ponerlo en modo aletorio ¿se podria?

  • Newbie
  • Hola quiero escuchar las canciones sin tener que ponerlo en modo aletorio ¿se podria?
  • Daniel
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Android 4.4 KitKat low-power audio playback support?

hey, just got my nexus 5. i'm really eager for all battery improvments and KitKat has introduced low-power audio playback, by getting the DSP to do the work: http://www.android.com/versions/kit-kat-4-4/ https://developer.android.com/about/versions/ki...

  • Visitor
  • hey,   just got my nexus 5. i'm really eager for all battery improvments and KitKat has introduced low-power audio playback, by getting the DSP to do the work: http://www.android.com/...
  • utack2
  • Gig Goer
  • 3519 Views
  • 6 replies
  • 8 likes
  • 3519 Views
  • 6 replies
  • 8 likes

When i click a song to listen , i can listen song only 1 second

When i click a song to listen , i can listen song only 1 second. And songs stop suddenly.

  • Visitor
  • When i click a song to listen , i can listen song only 1 second. And songs stop suddenly.
  • Nico
  • Community Legend
  • 282 Views
  • 8 replies
  • 0 likes
  • 282 Views
  • 8 replies
  • 0 likes

Music interrupted by "avs media demo"

Hi there community, My music is being interrupted every 20-30 seconds by a female voice with a british accent saying (I think)AVS media demo. It just started on my drive home, using galaxy s3 Any suggestions? Thank you

  • Newbie
  • Hi there community,   My music is being interrupted every 20-30 seconds by a female voice with a british accent saying (I think)AVS media demo. It just started on my drive home, using galaxy...
  • Ringo_Stalin
  • Regular
  • 5083 Views
  • 4 replies
  • 0 likes
  • 5083 Views
  • 4 replies
  • 0 likes

Solved!! Premium Account. Android. Spotify closes Randomly and excessively!!!!!

While I am listening to any and all music on my premium account, spotify closes the app on me. It's while my screen is asleep, but it will play for 10 to 60 minutes before it happens. Anyone else having these issues I can't seem to find a fix. I've u...

  • Casual Listener
  • While I am listening to any and all music on my premium account, spotify closes the app on me. It's while my screen is asleep, but it will play for 10 to 60 minutes before it happens. Anyone else hav...
  • Outatime1985
  • Casual Listener
  • 482 Views
  • 4 replies
  • 0 likes
  • 482 Views
  • 4 replies
  • 0 likes

Premium

El día de ayer pague en el oxxo una cuenta premium,& el día de hoy aún no me han cargado a mi cuenta...

  • Newbie
  • El día de ayer pague en el oxxo una cuenta premium,& el día de hoy aún no me han cargado a mi cuenta...
  • Daniel
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Problème d'ouverture de l'appli

Bonjour,J'ai récemment essayer de transférer le stockage des données de l'application sur ma carte SD (je suis sous Android). Malheureusement, la procédure s'est stoppée en cours de déroulement en m'affichant un message comme quoi il y a avait un pro...

  • Casual Listener
  • Bonjour, J'ai récemment essayer de transférer le stockage des données de l'application sur ma carte SD (je suis sous Android). Malheureusement, la procédure s'est stoppée en cours de déroulement en ...
  • trackers-fr
  • Casual Listener
  • 697 Views
  • 2 replies
  • 0 likes
  • Windows
  • 697 Views
  • 2 replies
  • 0 likes

offline music playing issue

Hi, in a few weeks i played music in offline mode (switch in settings) and did can played offline music only (the app excluyed automatic the no offline music). Today i try to play with the switch offline mode (on) and the app dont discard the NO offl...

  • Newbie
  • Hi, in a few weeks i played music in offline mode (switch in settings) and did can played offline music only (the app excluyed automatic the no offline music).   Today i try to play with the s...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Making playlists with local files available online- for friends and Amazon Echo

I've been making playlists on iTunes for ages, and just made the switch Spotify as my primary music player.I was pleased with how easy it is to move my carefully crafted mp3 playlists into Spotify, and continue to edit and add from a much bigger libr...

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  • Newbie
  • I've been making playlists on iTunes for ages, and just made the switch Spotify as my primary music player. I was pleased with how easy it is to move my carefully crafted mp3 playlists into S...
  • Daniel
  • Community Legend
  • 4610 Views
  • 1 replies
  • 0 likes
  • 4610 Views
  • 1 replies
  • 0 likes

"No internet connection available" - Android

hey. seems like this is a never ending problem..i switched to premium a couple months ago (first three for basically trial) and recently spotify stopped working. whenever i turn it on, it tells me that "no inernet connection is available" and "please...

  • Casual Listener
  • hey.   seems like this is a never ending problem..i switched to premium a couple months ago (first three for basically trial) and recently spotify stopped working. whenever i turn it on, it te...
  • Daniel
  • Community Legend
  • 2108 Views
  • 5 replies
  • 0 likes
  • 2108 Views
  • 5 replies
  • 0 likes

Problems listening to music offline

Hi, when I'm with my android out of wi fi networks, I try do listen to music normally, but when I click on some appears: this music is not available. I am premium and payment on time. I do not understand, because I do supposedly automatically downloa...

  • Newbie
  • Hi, when I'm with my android out of wi fi networks, I try do listen to music normally, but when I click on some appears: this music is not available. I am premium and payment on time. I do not unders...
  • Daniel
  • Community Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Alben, Interpreten und Titel fehlen auf einem Gerät

Folgendes Problem. Nutze meinen Spotify Account auf einem Samsung Galaxy S4 mini und auf meinem Macbook Pro. Nun liegt das Problem vor, dass, beide Geräte online, auf dem einen Gerät alle meine Titel, Alben und Künstler angezeigt werden(Macbook) und ...

  • Newbie
  • Folgendes Problem. Nutze meinen Spotify Account auf einem Samsung Galaxy S4 mini und auf meinem Macbook Pro. Nun liegt das Problem vor, dass, beide Geräte online, auf dem einen Gerät alle meine Titel...
  • Nico
  • Community Legend
  • 1087 Views
  • 1 replies
  • 0 likes
  • 1087 Views
  • 1 replies
  • 0 likes

Running slow not showing my library

Only my playlist show up. My songs artist and everything else shows nothing, exept bands ive started following in the last hour or so.

  • Newbie
  • Only my playlist show up. My songs artist and everything else shows nothing, exept bands ive started following in the last hour or so.
  • Nico
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Spotify not playing music

So, I can't play music on my phone. I have a Sony Xperia S5, running Andreoid. Please help!

  • Casual Listener
  • So, I can't play music on my phone. I have a Sony Xperia S5, running Andreoid. Please help!
  • MattSuda
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Discovery weekly not updating

My discover weekly hasn't updated since the beginning of march help Plz!

  • Newbie
  • My discover weekly hasn't updated since the beginning of march 😞 help Plz!
  • MattSuda
  • Spotify Star
  • 185 Views
  • 3 replies
  • 0 likes
  • 185 Views
  • 3 replies
  • 0 likes

Black screen when casting

I recently started using Spotify (finally), and usually casting to chromecast on my TV, either via Samsung tablet or PC. Question is, is it supposed to just be a black screen with the Spotify logo when casting? I also have to use the chromecast do st...

  • Visitor
  • I recently started using Spotify (finally), and usually casting to chromecast on my TV, either via Samsung tablet or PC. Question is, is it supposed to just be a black screen with the Spotify logo wh...
  • szjani
  • Newbie
  • 5654 Views
  • 6 replies
  • 1 likes
  • 5654 Views
  • 6 replies
  • 1 likes

Someone is logged into my account

I already logged out of all devices and changed my password but when I try to listen to music is says im already listening on an iPhone but I have a galaxy s7? I don't know what else to do?

  • Newbie
  • I already logged out of all devices and changed my password but when I try to listen to music is says im already listening on an iPhone but I have a galaxy s7? I don't know what else to do?
  • Daniel
  • Community Legend
  • 170 Views
  • 1 replies
  • 1 likes
  • 170 Views
  • 1 replies
  • 1 likes

Need to find my account that im paying for?

I have a free account on my facebook but cant find the one im paying for? Please help

  • Casual Listener
  • I have a free account on my facebook but cant find the one im paying for? Please help
  • Daniel
  • Community Legend
  • 153 Views
  • 3 replies
  • 0 likes
  • 153 Views
  • 3 replies
  • 0 likes