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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114890 Views

27 replies

4 likes

  • 114890 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231042 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231042 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590260 Views

79 replies

3 likes

  • 590260 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485004 Views

580 replies

42 likes

Account
Free
  • 485004 Views
  • 580 replies
  • 42 likes

Download problems

I got a lil problem everytime I try to add a song on my saved music. I can't download it and I do have a premium account. How can I solve this?

Newbie

I got a lil problem everytime I try to add a song on my saved music. I can't download it and I do have a premium account. How can I solve this?

marlonsphere

Roadie

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

2 things

I feel like I'm neglected by spotify, the AI has so many bugs it's just unacceptable and you guys don't even have Google now integration. It's just unacceptable!

Regular

I feel like I'm neglected by spotify, the AI has so many bugs it's just unacceptable and you guys don't even have Google now integration. It's just unacceptable!

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

Solved!! Trouble logging in w/ Samsung Edge

Hi Spotify Community, I'm posting for a friend who can't post this because he's having trouble logging in via the Spotify Android App. Here are the details I have:Phone: Samsung Galaxy S6 EdgeAndroid OS Version: Marshmallow (6.0.1)Updated to latest v...

Casual Listener

Hi Spotify Community,    I'm posting for a friend who can't post this because he's having trouble logging in via the Spotify Android App.    Here are the details I have: ...

marlonsphere

Roadie

965 Views

3 replies

0 likes

  • 965 Views
  • 3 replies
  • 0 likes

Solved!! [Android and PS4] PLEASE HELP ME.

My name is Anthony. I'm a free user with an account and multiple spotify apps, and I'm fine with the limit on skipping songs, and with ads because advertising is how spotify supports it's app and makes money to pay bills, like every other being on th...

Casual Listener

My name is Anthony. I'm a free user with an account and multiple spotify apps, and I'm fine with the limit on skipping songs, and with ads because advertising is how spotify supports it's app and mak...

marlonsphere

Roadie

1832 Views

3 replies

0 likes

  • 1832 Views
  • 3 replies
  • 0 likes

"Song Not Available"

After listening to a playlist/album for an extended time and then pausing for a while, attempts to play a track from another playlist/album are met with "Song Not Available" and then even attempts to restart the song that was in progress meet the sam...

Newbie

After listening to a playlist/album for an extended time and then pausing for a while, attempts to play a track from another playlist/album are met with "Song Not Available" and then even attempts to...

sakura08

Roadie

537 Views

2 replies

1 likes

  • 537 Views
  • 2 replies
  • 1 likes

Running Spotify in the background of Kiii TV Box

My organization recently purchased a Kiii Quad-core OTT TV Box intending to use the box for digital signage projection in our lobby via Xibo, as well as provide some background music by running Spotify Premium. The tv box runs Android 5.1. I have bee...

Newbie

My organization recently purchased a Kiii Quad-core OTT TV Box intending to use the box for digital signage projection in our lobby via Xibo, as well as provide some background music by running Spoti...

Joe

Community Legend

757 Views

1 replies

0 likes

  • 757 Views
  • 1 replies
  • 0 likes

Android app feedback

My app routinely takes over 2 minutes to load my music on startup. It also doesn't play music saved to my device when I have a spotty connection and seems to try to stream it. I have a lot of brand loyalty or I would have switched music apps a long t...

Newbie

My app routinely takes over 2 minutes to load my music on startup. It also doesn't play music saved to my device when I have a spotty connection and seems to try to stream it. I have a lot of brand l...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

Why doesnt the music paus when i get a call?

In my old Phone the music did paus when i got incommming calls. But not in mycket new phone. How do i make it happend?

Newbie

In my old Phone the music did paus when i got incommming calls. But not in mycket new phone. How do i make it happend?

Joe

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

FIXED - Can't Control Spotify with Bluetooth Earbuds

My Parasom A1 Bluetooth Earbuds can't control Spotify with the device control buttons. When I click the play/pause button, nothing happens. When I try to skip songs, it opens Google Music and starts playing that on top of Spotify.I have a Nexus 5X; A...

Casual Listener

My Parasom A1 Bluetooth Earbuds can't control Spotify with the device control buttons. When I click the play/pause button, nothing happens. When I try to skip songs, it opens Google Music and starts ...

2424 Views

0 replies

0 likes

  • 2424 Views
  • 0 replies
  • 0 likes

Superuser Contribution Becomimg premium

I put all my informations but when I click confirm he just loads foreverWhat I do?

Casual Listener

I put all my informations but when I click confirm he just loads forever What I do?

user-removed

Not applicable

705 Views

5 replies

0 likes

  • 705 Views
  • 5 replies
  • 0 likes

Dúvida com o uso de dados

Boa tarde, caros!Primeiramente gostaria de sinalizar que estou realizando estes apontamentos em minha língua original (português-brasileiro), pois não encontrei nenhuma forma de enviar feedback ou enviar alguma pergunta através de nenhum canal em min...

Newbie

Boa tarde, caros! Primeiramente gostaria de sinalizar que estou realizando estes apontamentos em minha língua original (português-brasileiro), pois não encontrei nenhuma forma de enviar feedback o...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

No Internet Connection

I don't have Spotify Premium so I use WIFI to listen to music. Spotify connects to my home WIFI and works perfectly. Although when I connect to a different WIFI I am unable to use Spotify as it apparently has 'No Internet Connection' I go on other in...

Newbie

I don't have Spotify Premium so I use WIFI to listen to music. Spotify connects to my home WIFI and works perfectly. Although when I connect to a different WIFI I am unable to use Spotify as it appar...

Joe

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Notification / Lock Screen Controls Dissapearing- Marshmallow

Hi Spotify Crew, I've found similiar threads about this issue, but the suggested fixes haven't worked. The problem is that the ongoing notifcation is randomly dissapearing, which in turn removes it from the lock screen. Typically it will happen if th...

Casual Listener

Hi Spotify Crew,   I've found similiar threads about this issue, but the suggested fixes haven't worked.   The problem is that the ongoing notifcation is randomly dissapearing, which in...

DanJayF

Regular

4626 Views

10 replies

4 likes

  • 4626 Views
  • 10 replies
  • 4 likes

Not on WiFi and Music skips!

I had this problem before and I had to reset up a new account and my song list was transferred. I don't know why it started happening all of a sudden. I have a Family plan and that means they would all have to start over with their own play lists if ...

Casual Listener

I had this problem before and I had to reset up a new account and my song list was transferred. I don't know why it started happening all of a sudden. I have a Family plan and that means they would a...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Playlist

All my playlist have disappeared and I cant download them. Not happy at all. How can I get my playlist downloaded so I can listen to them

Casual Listener

All my playlist have disappeared and I cant download them. Not happy at all. How can I get my playlist downloaded so I can listen to them

Joe

Community Legend

558 Views

3 replies

0 likes

  • 558 Views
  • 3 replies
  • 0 likes

App goes in crash

Hi all.I've a problem with Android app.Every time i try to open the details of a song in reproduction (the menu where i see the cover of the song and other commands of reproduction) the app goes in crash and i can't open it again.I need to delete all...

Newbie

Hi all. I've a problem with Android app. Every time i try to open the details of a song in reproduction (the menu where i see the cover of the song and other commands of reproduction) the app goes ...

Joe

Community Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Solved!! background play

now when i play sotify on my phone, i'll have to go into the app each time to skip,play or change the track. Meaning, the playback options are not coming on the roll down menu. Usually it stops when i pull out the headphones but its not doing so anym...

Casual Listener

now when i play sotify on my phone, i'll have to go into the app each time to skip,play or change the track. Meaning, the playback options are not coming on the roll down menu. Usually it stops when ...

robin4t

Casual Listener

16272 Views

3 replies

2 likes

  • 16272 Views
  • 3 replies
  • 2 likes

[PREMIUM] Problem downloading the best quality songs/albums/playlists

Hi. I have problem with offline musics' quality. To get the best quality (checked settings the best quality is on) I have to uninstall app, remove all Spotify files, install Spotify and redownload albums/songs again. After this I get songs with the b...

Music Fan

Hi. I have problem with offline musics' quality. To get the best quality (checked settings the best quality is on) I have to uninstall app, remove all Spotify files, install Spotify and redownload al...

markspl_

Music Fan

847 Views

2 replies

0 likes

  • 847 Views
  • 2 replies
  • 0 likes

How can I check which songs Spotify can't download?

I have quite a lot of playlists selected to be downloaded to phone, but every so often (couple times a day at least) I see this notification that spotify is trying to download song 0 from 11, and then it stops. Clearly some of the playlists contain s...

Gig Goer

I have quite a lot of playlists selected to be downloaded to phone, but every so often (couple times a day at least) I see this notification that spotify is trying to download song 0 from 11, and the...

depesz

Gig Goer

834 Views

2 replies

0 likes

  • 834 Views
  • 2 replies
  • 0 likes

Spotify on Lock Screen/Action Bar

New Galaxy S7 with updates, fresh install of Spotify. Music plays, home screen widget works, but not widget on Lock Screen or on the drop down menu like there used to be.

Newbie

New Galaxy S7 with updates, fresh install of Spotify. Music plays, home screen widget works, but not widget on Lock Screen or on the drop down menu like there used to be.

Joe

Community Legend

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes