Já paguei 3 vezes e não ativa o Premium

[betojggarrido]

Me ajudem, já coloquei meu cartão para pagar 3 vezes, cobrou 10 reais três vezes e não ativa minha conta Premium! O que eu faço? Nao acho nenhum contato direto com o Spotify

[Sophia]

Hey @betojggarrido!

Thanks for reaching out to Spotify Community. We hope you don't mind if we reply in English. 

Please get in touch with Spotify Support so they can look into this: 

• Contact form: https://support.spotify.com/contact-spotify-support/?contact
• Facebook: https://www.facebook.com/SpotifyAyuda/
• Twitter: https://twitter.com/spotifyajuda/

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

Let us know if you have any other questions. We'll be here to help 🙂 

Sophia,