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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110669 Views

26 replies

3 likes

  • 110669 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222798 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222798 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579651 Views

79 replies

3 likes

  • 579651 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477434 Views

577 replies

40 likes

Account
Free
  • 477434 Views
  • 577 replies
  • 40 likes

Solved!! Dont start without internet

Hi !I have a family account and when i start Spotify it say that it couldnot start because there is no internet connexion...I have one playlist in offline but i cannot access to it. So il cannot listen my music...Can you help me ? Is it normal ?Thank...

Casual Listener

Hi ! I have a family account and when i start Spotify it say that it couldnot start because there is no internet connexion... I have one playlist in offline but i cannot access to it. So il cannot ...

Joe

Community Legend

1102 Views

3 replies

0 likes

  • 1102 Views
  • 3 replies
  • 0 likes

Solved!! Lockscreen buttons disappears

When using Android 4.4 Kitkat (vanilla Android), the "previous track" and "skip track" buttons on the lockscreen sometimes disappears. You have to pause and then play again (or turn the screen off) in order for them to reappear. This happens often wh...

Gig Goer

When using Android 4.4 Kitkat (vanilla Android), the "previous track" and "skip track" buttons on the lockscreen sometimes disappears. You have to pause and then play again (or turn the screen off)...

juliohm1978

Casual Listener

11213 Views

24 replies

1 likes

  • 11213 Views
  • 24 replies
  • 1 likes

How to download to SD card on Android?

I have premium and Android. For offline use, I want to download songs to my SD-card. How do I do that?

Newbie

I have premium and Android. For offline use, I want to download songs to my SD-card. How do I do that?

Joe

Community Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Downloads Disappeared

Up until yesterday, all of the songs I downloaded were available offline. This morning, none of them have the green "downloaded" arrow, and they don't play without connection. I have 3gb left on my phone, and they don't appear as downloaded anywhere ...

Newbie

Up until yesterday, all of the songs I downloaded were available offline. This morning, none of them have the green "downloaded" arrow, and they don't play without connection. I have 3gb left on my p...

Joe

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Import songs on Android

I don't know why, but in the settings of my Android Spotify I have the option "import your songs". I'm at Android Marshmallow. Is a cool feature. I use it and is pretty good. But, my mom, with your Sony Xperia E4 at Android KitKat don't have that opt...

Newbie

I don't know why, but in the settings of my Android Spotify I have the option "import your songs". I'm at Android Marshmallow. Is a cool feature. I use it and is pretty good. But, my mom, with your S...

Joe

Community Legend

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Why so few songs available?

The past few days I haven't been able to download more than three or four songs for any album. This is also happening with albums I've had saved for months. Now when I open them there are only a handful of tracks saved, and when I try to get the full...

Casual Listener

The past few days I haven't been able to download more than three or four songs for any album. This is also happening with albums I've had saved for months. Now when I open them there are only a hand...

mockduck666

Casual Listener

572 Views

2 replies

0 likes

  • 572 Views
  • 2 replies
  • 0 likes

dialy mix

My dialy mix Don't apear in my cell phoneand I'm Premium. /minha dialy mix não apareceobs. sou Premium

Casual Listener

My dialy mix Don't apear in my cell phone and I'm Premium. /minha dialy mix não aparece obs. sou Premium

AlineMac9

Casual Listener

1611 Views

2 replies

0 likes

  • 1611 Views
  • 2 replies
  • 0 likes

Premium

How can I get Spotify premium without a credit card or PayPal account. I did it before

Newbie

How can I get Spotify premium without a credit card or PayPal account. I did it before

JCdotnl

Roadie

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

The app doesn't work with my account

Hi everybody,I have a problem with the spotify app. It doesn't work with my account. The stranger thing is that with other accounts works perfectly but in the moment i introduce mine if i touch the icon to enter, the screen turns black and return to ...

Visitor

Hi everybody, I have a problem with the spotify app. It doesn't work with my account. The stranger thing is that with other accounts works perfectly but in the moment i introduce mine if i touch t...

RadekBet2

Newbie

493 Views

1 replies

2 likes

  • 493 Views
  • 1 replies
  • 2 likes

Playlist entries appearing in albums in album view

Spotify:4.8.1004Android 5.02MotoE 2nd gen When I download playlists to my phone some of the entries appear as single downloads in the respective album in Albums view. Is there any way to stop this happening or is it a bug in the Android client? If so...

Roadie

Spotify:4.8.1004 Android 5.02 MotoE 2nd gen   When I download playlists to my phone some of the entries appear as single downloads in the respective album in Albums view.   Is there a...

3ugeene

Music Fan

1514 Views

11 replies

1 likes

  • 1514 Views
  • 11 replies
  • 1 likes

[HTC10 - Android v6.0.1] Spotify keeps playing during phone calls and when headphones are removed.

Hey all, I've found a few older threads with this issue but it seems Spotify is pretty quiet on this issue with a real fix and none of the work around have worked for me so far. Have tested other music players and it's definitely a Spotify issue. Hav...

Newbie

Hey all,   I've found a few older threads with this issue but it seems Spotify is pretty quiet on this issue with a real fix and none of the work around have worked for me so far. Have tested ...

sakura08

Roadie

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Not getting my premium

I have a new phone when I login in it is not giving me my premium spotify. I don't want to listen to commercials while working out.

Newbie

I have a new phone when I login in it is not giving me my premium spotify. I don't want to listen to commercials while working out.

kirashi

Community Legend

449 Views

2 replies

0 likes

  • 449 Views
  • 2 replies
  • 0 likes

[Android][Search] Improve Android Auto Functionality - From Uber Driver

Hello, I have just started using Android Auto. I much prefer using Spotify this way over using Bluetooth for the aesthetic appeal and reliability of sound quality over bluetooth. I am an Uber driver in Sydney and I like to provide a premium experienc...

Newbie

Hello, I have just started using Android Auto. I much prefer using Spotify this way over using Bluetooth for the aesthetic appeal and reliability of sound quality over bluetooth. I am an Uber driver ...

1136 Views

0 replies

3 likes

Android
Search
  • 1136 Views
  • 0 replies
  • 3 likes

Crash after login

Hello,I have a problem with Android app. when i login to my account using mobile app, they crash i get only Black screen and after few sec app close.When i login to other account its work ok.

Newbie

Hello, I have a problem with Android app. when i login to my account using mobile app, they crash i get only Black screen and after few sec app close. When i login to other account its work ok.

sakura08

Roadie

503 Views

2 replies

0 likes

  • 503 Views
  • 2 replies
  • 0 likes

Lock screen and pulldown bar issues

Recently moved from an old ZTE Maven to an S7 Edge, and for whatever reason, I cannot change the song from the lock screen or the pulldown bar. I have to go to the app in order to repeat or skip. The same goes for the remote on my earbuds (which are ...

Casual Listener

Recently moved from an old ZTE Maven to an S7 Edge, and for whatever reason, I cannot change the song from the lock screen or the pulldown bar. I have to go to the app in order to repeat or skip. The...

sakura08

Roadie

1017 Views

5 replies

0 likes

  • 1017 Views
  • 5 replies
  • 0 likes

[Android] Spotify not showing up in notificatins

I use a OnePlus 3 and sometimes when I leave the Spotify all it doesn't show up in the background

Regular

I use a OnePlus 3 and sometimes when I leave the Spotify all it doesn't show up in the background

doverlock

Regular

1364 Views

3 replies

1 likes

Android
  • 1364 Views
  • 3 replies
  • 1 likes

Mobile app no longer allows you to change songs on home screen or out of app.

Currently with my Samsung Galaxy S6, I can only change songs, pause, play, etc. while in app. I've tried to uninstall and re-install the app. Music DOES play in the background when the app is closed.The app simply doesn't have a status bar in the hom...

Regular

Currently with my Samsung Galaxy S6, I can only change songs, pause, play, etc. while in app.    I've tried to uninstall and re-install the app.  Music DOES play in the background w...

doverlock

Regular

6426 Views

5 replies

0 likes

  • 6426 Views
  • 5 replies
  • 0 likes

Android Spotify Problems After Installing Amazon Echo Alexa App

Since connecting my account to Amazon Echo ... my Spotify app on my Android device no longer works - for my account specifically I have a family account and initially setup Amazon Echo using my main (Ian) Spotify account successfully.BUT because my m...

Visitor

Since connecting my account to Amazon Echo ... my Spotify app on my Android device no longer works - for my account specifically   I have a family account and initially setup Amazon Echo ...

user-removed

Not applicable

859 Views

2 replies

0 likes

  • 859 Views
  • 2 replies
  • 0 likes

HELP! Local files not syncing!

This has been happening since yesterday. For some unknown reason, my local file songs have been refusing to download. I'm connected by the same wifi and all of other requirements needed, I've never had any problems downloading local files, this is on...

Casual Listener

This has been happening since yesterday. For some unknown reason, my local file songs have been refusing to download. I'm connected by the same wifi and all of other requirements needed, I've never h...

jlee_asakura

Casual Listener

615 Views

2 replies

0 likes

  • 615 Views
  • 2 replies
  • 0 likes

Stops after each track

I have Spotify on my Android phone and a Premium account. It stops playing after each track until I go back to the Spotify screen. I don't even have to press play; the next track starts upon opening it. This is weird and very frustrating to be gettin...

Regular

I have Spotify on my Android phone and a Premium account. It stops playing after each track until I go back to the Spotify screen. I don't even have to press play; the next track starts upon opening ...

kpk0422

Regular

588 Views

4 replies

0 likes

  • 588 Views
  • 4 replies
  • 0 likes