Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
195059 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
536452 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
440433 Views
565 replies
37 likes
Hi ! My spotify premium account used to work fine on my 4.2 Android on my Blu Life Min smartphone but suddently it would't open a and it only shows a black screen. I tried to uninstalled it and install il again and nothing ! Besides, I tried to updat...
Hi ! My spotify premium account used to work fine on my 4.2 Android on my Blu Life Min smartphone but suddently it would't open a and it only shows a black screen. I tried to uninstalled it and insta...
Music Fan
31770 Views
27 replies
0 likes
When I'm listening on my phone (often hooked up to my car on Bluetooth) I pick an album and after some time the Spotify app will flicker through (like fast forwarding) a seemingly random series of Spanish songs and land on one. I've never chosen thes...
When I'm listening on my phone (often hooked up to my car on Bluetooth) I pick an album and after some time the Spotify app will flicker through (like fast forwarding) a seemingly random series of Sp...
704 Views
0 replies
1 likes
Hey ho The problem is said in the title but sometimes it doesnt skip when i am in the Chrome Browser its unusual..Can anyone help me? (/.\)
Hey ho The problem is said in the title but sometimes it doesnt skip when i am in the Chrome Browser its unusual.. Can anyone help me? (/.\)
287 Views
0 replies
0 likes
The latest Android version is terrible.- lockscreen player is missing- cant control music from notifications on my v10 (buttons for music functions on second screen doesn't work)- no longer can control playback via bluetooth buttons on speakerIts not...
The latest Android version is terrible. - lockscreen player is missing - cant control music from notifications on my v10 (buttons for music functions on second screen doesn't work) - no longer can...
Newbie
633 Views
1 replies
1 likes
If I'm paying for premium why am I having maximum number of downloads reached?
If I'm paying for premium why am I having maximum number of downloads reached?
Newbie
1574 Views
7 replies
1 likes
Kinda weird. Started happening today and tried everything i saw in the forums but still keeps happening. Phone Oneplus 3 Oxygen OS 3.2.7 Android 6.0.1
Kinda weird. Started happening today and tried everything i saw in the forums but still keeps happening. Phone Oneplus 3 Oxygen OS 3.2.7 Android 6.0.1
Roadie
831 Views
2 replies
0 likes
Is it normal to have to re-download all of the music if you accidentally tap the "download music" in songs?
Is it normal to have to re-download all of the music if you accidentally tap the "download music" in songs?
Roadie
821 Views
1 replies
0 likes
My phone sometimes doesn't play half the content available. I can only play the music if I download it. Half the songs come up in white and the rest are faded and unplayable. If I close the app then open it some songs are then play able. BUT then aft...
My phone sometimes doesn't play half the content available. I can only play the music if I download it. Half the songs come up in white and the rest are faded and unplayable. If I close the app then ...
Roadie
394 Views
1 replies
0 likes
The Spotify App on my Android phone doesn't recognise my premium subscription. Just offer Free trail or subscription?
The Spotify App on my Android phone doesn't recognise my premium subscription. Just offer Free trail or subscription?
Roadie
506 Views
2 replies
0 likes
I have 0 songs downloaded, so the limit of 3,333 is not in effect. I have 9gb of storage open and no SD card. I've reinstalled spotify, cleared data and cache and removed all the devices except my phone. I am still not able to download songs. I am at...
I have 0 songs downloaded, so the limit of 3,333 is not in effect. I have 9gb of storage open and no SD card. I've reinstalled spotify, cleared data and cache and removed all the devices except my ph...
Roadie
431 Views
1 replies
0 likes
Since the latest update, Blutooth has been having issues while playing Spotify in my 2013 Chevy Malibu. Most noticeably, I have lost the ability to switch songs while using the steering wheel selector that I would normally use to change the song. Thi...
Since the latest update, Blutooth has been having issues while playing Spotify in my 2013 Chevy Malibu. Most noticeably, I have lost the ability to switch songs while using the steering wheel selecto...
Regular
413 Views
1 replies
0 likes
Hello, Spotify was working previously a week ago. I am using a Xiaomi Mi5 running android marshmallow. Now the app will not start normally and closes itself, however still on the recent apps drawer. I have tried all of spotifies trouble shooting meth...
Hello, Spotify was working previously a week ago. I am using a Xiaomi Mi5 running android marshmallow. Now the app will not start normally and closes itself, however still on the re...
Newbie
551 Views
1 replies
2 likes
I've already have an account and i wanna connect with my friends, but when i try to connect with facebook, its start loading and doesn't connect
I've already have an account and i wanna connect with my friends, but when i try to connect with facebook, its start loading and doesn't connect
Roadie
425 Views
1 replies
0 likes
I use Spotify premium on my Samsung Galaxy S6 and I'm getting no notifications. I get the one with music and pause/play, next song when music is playing, but I get nothing from following artists when they release new music. I have it all set up on th...
I use Spotify premium on my Samsung Galaxy S6 and I'm getting no notifications. I get the one with music and pause/play, next song when music is playing, but I get nothing from following artists when...
Roadie
438 Views
1 replies
0 likes
Worked okay until last week premium subscription was cancelled in error. Re subscribed to Premium service and Connect not now working on any device. Have tried uninstalling and reinstall spotify no success. Tried reboot router no success.
Worked okay until last week premium subscription was cancelled in error. Re subscribed to Premium service and Connect not now working on any device. Have tried uninstalling and reinstall spotify no s...
Community Legend
1583 Views
12 replies
0 likes
I have an LGV10 and My truck uses Uconnect. I have had the V10 for almost a year and they connect and played no issues. Till last week. Now my steering wheel or touch screen no longer controls spotify. I have had marshmellow for a while. I made sure ...
I have an LGV10 and My truck uses Uconnect. I have had the V10 for almost a year and they connect and played no issues. Till last week. Now my steering wheel or touch screen no longer controls spotif...
379 Views
0 replies
0 likes
Any one struggling with dead widget on Xiaomi smartphones?My widget is not responding! Any Ideas?
Any one struggling with dead widget on Xiaomi smartphones? My widget is not responding! Any Ideas?
395 Views
0 replies
0 likes
Ok so I have an s7 edge. A macbook pro 2015 and bose quietcomfort 35 whenever I play max volume on my mac the headphones are significantly louder then when I play spotify on my phone I don't know why this is please help
Ok so I have an s7 edge. A macbook pro 2015 and bose quietcomfort 35 whenever I play max volume on my mac the headphones are significantly louder then when I play spotify on my phone I don't know why...
394 Views
0 replies
0 likes
Hi, I've just come across this issue, as it used to work perfectly until now. When I try to cast music from Spotify in my Galaxy Note 3, Chromecast is detected but does not connect. All I can see on the TV is the Spotify splashscreen for a few second...
Hi, I've just come across this issue, as it used to work perfectly until now. When I try to cast music from Spotify in my Galaxy Note 3, Chromecast is detected but does not connect. All I can see on ...
Regular
1199 Views
5 replies
0 likes
I've started encountering an issue in the last couple of weeks. I will be using another application for audio on my Android phone (Samsung Galaxy S6 running Android 6.0.1, Spotify V 6.3.0.882 armV7) such as Audible or Play Music. If I then start to u...
I've started encountering an issue in the last couple of weeks. I will be using another application for audio on my Android phone (Samsung Galaxy S6 running Android 6.0.1, Spotify V 6.3.0.88...
697 Views
0 replies
0 likes
