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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

209750 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 209750 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559321 Views

78 replies

3 likes

  • 559321 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462142 Views

575 replies

39 likes

Account
Free
  • 462142 Views
  • 575 replies
  • 39 likes

Chromecast cannot play some titles

Hi,if i hear music using a connected chromecast and i want to hear the podcast "Fest und Flaschig" the connection is not possible.I realy have no idea why...

Newbie

Hi, if i hear music using a connected chromecast and i want to hear the podcast "Fest und Flaschig" the connection is not possible. I realy have no idea why...

370 Views

0 replies

1 likes

  • 370 Views
  • 0 replies
  • 1 likes

[Android][Other]

I have recently been using Spotify on a Droid Turbo 2 with the default lost screen enabled. With this lock screen swiping up allows user to see notifications or, if music is playing on most apps, control sonds with back, play/pause, and skip. This fe...

Newbie

I have recently been using Spotify on a Droid Turbo 2 with the default lost screen enabled. With this lock screen swiping up allows user to see notifications or, if music is playing on most apps, con...

lcolling

Community Legend

753 Views

3 replies

0 likes

Android
Other
  • 753 Views
  • 3 replies
  • 0 likes

Artist profiles in album info

I thinked of an idea for update that add multiple profiles of artists in the album, when there is more than 1. It will be easier to go on the other artist info page.

Community Legend

I thinked of an idea for update that add multiple profiles of artists in the album, when there is more than 1. It will be easier to go on the other artist info page.

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

android 4 - no reproduce playlist stand by

para versiones 4 - 4.2 - 4.3 de android desde las ultimas actualizacones las reproducciones en stand by de playlist se cortan en el sonido, aunque aparentan seguir reproducioendose, no se puede solucionar ingresando ajustes porqu e estos modelos no l...

Regular

para versiones 4 - 4.2 - 4.3 de android desde las ultimas actualizacones las reproducciones en stand by de playlist se cortan en el sonido, aunque aparentan seguir reproducioendose, no se puede soluc...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

"All Songs" list will not load

I've been having this problem for years now and consistently haven't been able to find an answer. I'm connected to my strong home internet connection, the latest v of the app is installed on my tablet, nothing else is running, and I have premium. The...

Casual Listener

I've been having this problem for years now and consistently haven't been able to find an answer. I'm connected to my strong home internet connection, the latest v of the app is installed on my table...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Memory card

I just put a new memory card in my phone and when I go to my options in the app to select storage options their is none compared to last time when I had my old one it what do I doo

Newbie

I just put a new memory card in my phone and when I go to my options in the app to select storage options their is none compared to last time when I had my old one it what do I doo

kirashi

Community Legend

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes

Browse Tab Not Working

Hi everyone..I've been a Spotify Premium listener for over 2 years and am utilizing Spotify on an LG Android/Smartphone. Problem I'm having is earlier at first I had a difficulty logging in...I did a reinstall but now since reinstalling when I go to ...

Roadie

Hi everyone..I've been a Spotify Premium listener for over 2 years and am utilizing Spotify on an LG Android/Smartphone. Problem I'm having is earlier at first I had a difficulty logging in...I did a...

Joe

Community Legend

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

Payments

I paid for my subscription and I received a receipt but I am still getting notices to pay. I already did.

Newbie

I paid for my subscription and I received a receipt but I am still getting notices to pay. I already did.

Joe

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Skip button doesn't work

I have a family membership. When I login to the master account, through Facebook, on my android phone I can double click the button on my headphones and it will skip to the next track. When I login to a seperate account, on my family account, the but...

Newbie

I have a family membership.  When I login to the master account, through Facebook, on my android phone I can double click the button on my headphones and it will skip to the next track.   ...

1185 Views

0 replies

3 likes

  • 1185 Views
  • 0 replies
  • 3 likes

Solved!! Black Screen on Android

Hi ! My spotify premium account used to work fine on my 4.2 Android on my Blu Life Min smartphone but suddently it would't open a and it only shows a black screen. I tried to uninstalled it and install il again and nothing ! Besides, I tried to updat...

Newbie

Hi ! My spotify premium account used to work fine on my 4.2 Android on my Blu Life Min smartphone but suddently it would't open a and it only shows a black screen. I tried to uninstalled it and insta...

nirwanda360

Music Fan

34964 Views

27 replies

0 likes

  • 34964 Views
  • 27 replies
  • 0 likes

Changing music without prompting

When I'm listening on my phone (often hooked up to my car on Bluetooth) I pick an album and after some time the Spotify app will flicker through (like fast forwarding) a seemingly random series of Spanish songs and land on one. I've never chosen thes...

Newbie

When I'm listening on my phone (often hooked up to my car on Bluetooth) I pick an album and after some time the Spotify app will flicker through (like fast forwarding) a seemingly random series of Sp...

755 Views

0 replies

1 likes

  • 755 Views
  • 0 replies
  • 1 likes

Song skips a few seconds whenever i switch my phone on/off or type something in Chrome.

Hey ho The problem is said in the title but sometimes it doesnt skip when i am in the Chrome Browser its unusual..Can anyone help me? (/.\)

Newbie

Hey ho  The problem is said in the title but sometimes it doesnt skip when i am in the Chrome Browser its unusual.. Can anyone help me? (/.\)

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Latest version is terrible

The latest Android version is terrible.- lockscreen player is missing- cant control music from notifications on my v10 (buttons for music functions on second screen doesn't work)- no longer can control playback via bluetooth buttons on speakerIts not...

Roadie

The latest Android version is terrible. - lockscreen player is missing - cant control music from notifications on my v10 (buttons for music functions on second screen doesn't work) - no longer can...

Rudy079

Newbie

672 Views

1 replies

1 likes

  • 672 Views
  • 1 replies
  • 1 likes

Reached maximum downloads

If I'm paying for premium why am I having maximum number of downloads reached?

Casual Listener

If I'm paying for premium why am I having maximum number of downloads reached?

Treelady

Newbie

1699 Views

7 replies

1 likes

  • 1699 Views
  • 7 replies
  • 1 likes

Spotify randomly opens and plays music max volume

Kinda weird. Started happening today and tried everything i saw in the forums but still keeps happening. Phone Oneplus 3 Oxygen OS 3.2.7 Android 6.0.1

Visitor

Kinda weird. Started happening today and tried everything i saw in the forums but still keeps happening. Phone Oneplus 3 Oxygen OS 3.2.7 Android 6.0.1

sakura08

Roadie

869 Views

2 replies

0 likes

  • 869 Views
  • 2 replies
  • 0 likes

Lose downloaded music when I turn off "download music"

Is it normal to have to re-download all of the music if you accidentally tap the "download music" in songs?

Newbie

Is it normal to have to re-download all of the music if you accidentally tap the "download music" in songs? 

sakura08

Roadie

848 Views

1 replies

0 likes

  • 848 Views
  • 1 replies
  • 0 likes

Songs unavailable and also doesnt play the next song

My phone sometimes doesn't play half the content available. I can only play the music if I download it. Half the songs come up in white and the rest are faded and unplayable. If I close the app then open it some songs are then play able. BUT then aft...

Newbie

My phone sometimes doesn't play half the content available. I can only play the music if I download it. Half the songs come up in white and the rest are faded and unplayable. If I close the app then ...

marlonsphere

Roadie

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Premium status not recocnised on my android phone

The Spotify App on my Android phone doesn't recognise my premium subscription. Just offer Free trail or subscription?

Newbie

The Spotify App on my Android phone doesn't recognise my premium subscription. Just offer Free trail or subscription?

sakura08

Roadie

538 Views

2 replies

0 likes

  • 538 Views
  • 2 replies
  • 0 likes

Can't download music on spotify premium

I have 0 songs downloaded, so the limit of 3,333 is not in effect. I have 9gb of storage open and no SD card. I've reinstalled spotify, cleared data and cache and removed all the devices except my phone. I am still not able to download songs. I am at...

Newbie

I have 0 songs downloaded, so the limit of 3,333 is not in effect. I have 9gb of storage open and no SD card. I've reinstalled spotify, cleared data and cache and removed all the devices except my ph...

sakura08

Roadie

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Chevy Blutooth Issue with Galaxy S6

Since the latest update, Blutooth has been having issues while playing Spotify in my 2013 Chevy Malibu. Most noticeably, I have lost the ability to switch songs while using the steering wheel selector that I would normally use to change the song. Thi...

Newbie

Since the latest update, Blutooth has been having issues while playing Spotify in my 2013 Chevy Malibu. Most noticeably, I have lost the ability to switch songs while using the steering wheel selecto...

TakeMyRice

Regular

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes