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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6943 Views

0 replies

7 likes

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Can't send songs

About a week ago I was no longer capable of sending songs on my Spotify. I am using Facebook and my friends are on Facebook too, but when I hit share, the send to button isn't there anymore. It just says share using... How do i fix this?

Casual Listener

About a week ago I was no longer capable of sending songs on my Spotify. I am using Facebook and my friends are on Facebook too, but when I hit share, the send to button isn't there anymore. It just ...

mungo56

Casual Listener

593 Views

5 replies

0 likes

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Cant start app

Hi. When i download spotify app for android it says i need 496 GB of free space on my device to use it and since it's on a phone i dont have that space free for it. I have tried to remove my devices when i'm logged into spotifty.com and i've tried to...

Casual Listener

Hi.   When i download spotify app for android it says i need 496 GB of free space on my device to use it and since it's on a phone i dont have that space free for it.   I have tried to ...

Joe

Community Legend

560 Views

6 replies

0 likes

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Galaxy s7 - premium - wont download songs in offline (or online) mode

I'm in offline mode, and my songs will not down load. They were once downloaded, but erased. So I Uninstaller, then reinstalled the app. Now they just sit there and do nothing whether I'm in offline or online mode. I'm connected to wifi.

Newbie

I'm in offline mode, and my songs will not down load. They were once downloaded, but erased. So I Uninstaller, then reinstalled the app. Now they just sit there and do nothing whether I'm in offline ...

Joe

Community Legend

302 Views

1 replies

0 likes

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Solved!! Install Spotify to SD on Android 6.0.1 stays unsolved (original solution doesnt help 100%)

Yeah, so... i've been seeing a lot people asking for a "choose destination" feature and reporting issues with forcing spotify to move to the external SD since it is a quite storage consuming.I thought it was going quite well with the solution already...

Visitor

Yeah, so... i've been seeing a lot people asking for a "choose destination" feature and reporting issues with forcing spotify to move to the external SD since it is a quite storage consuming. I...

YOUNGMANLAURENC

Regular

3600 Views

7 replies

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Shuffle play is considered a "premium" feature

Im using free spotify and whenever i try to press shuffle play it tells me i've discovered a premium feature. should i just delete the app and reinstall or is there something wrong with the account itself?

Newbie

Im using free spotify and whenever i try to press shuffle play it tells me i've discovered a premium feature. should i just delete the app and reinstall or is there something wrong with the account i...

ryikeda

Newbie

1509 Views

2 replies

0 likes

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Volume goes up and down

When i play songs on my Samsung galaxy tab GT-P7320, the volume goes up and down. Can anybody hjelp me? I have read in many forums, but still not get a solution. Thanks for help

Casual Listener

When i play songs on my Samsung galaxy tab GT-P7320, the volume goes up and down. Can anybody hjelp me? I have read in many forums, but still not get a solution. Thanks for help

Joe

Community Legend

373 Views

3 replies

0 likes

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Solved!! Local Files Playlist not completely there

I've nade a playlist from Local FIles on my PC, in order to listen to them on my phone. Except a bunch of the songs appear greyed out when listening on the phone(this is not the case on desktop) Quite annoying, especially since I only went this route...

Casual Listener

I've nade a playlist from Local FIles on my PC, in order to listen to them on my phone. Except a bunch of the songs appear greyed out when listening on the phone(this is not the case on desktop) &nb...

WillMcD

Casual Listener

419 Views

2 replies

0 likes

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Offline Music Problem

My primary use of Spotify is on my Android Sony Z5, but every time that my phone turns off due to Power Loss or Sim Removal it removes all my music.Is there any way to authorise this as my main device so i dont lose my music?

Newbie

My primary use of Spotify is on my Android Sony Z5, but every time that my phone turns off due to Power Loss or Sim Removal it removes all my music. Is there any way to authorise this as my main dev...

Joe

Community Legend

281 Views

2 replies

0 likes

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Constantly re-downloading music

I have spotify premium, it worked great until I went camping and tried to use my offline music. None of the music I had taken the time to save was available and a lot of my playlists were incomplete. After saving everything again when I got to WiFi, ...

Newbie

I have spotify premium, it worked great until I went camping and tried to use my offline music. None of the music I had taken the time to save was available and a lot of my playlists were incomplete....

Joe

Community Legend

1671 Views

1 replies

0 likes

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Superuser Contribution skin for playlist in the mobil

porque aparece como no disponible mi playlist en mi mobil android, si tengo cuenta premium y tengo que volverla a descargar

Newbie

porque aparece como no disponible mi playlist en mi mobil android, si tengo cuenta premium y tengo que volverla a descargar 

Alejandro_C

Spotify Legend

339 Views

1 replies

0 likes

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Says Everything Needs Premium

Im just trying to use my Playlists I've made buy this app tells me I need premium for shuffle play. I'm not happy about this seeing as how when I used Spotify before I never needed premium for just basic shuffle play. I feel as if they are pressurein...

Newbie

Im just trying to use my Playlists I've made buy this app tells me I need premium for shuffle play. I'm not happy about this seeing as how when I used Spotify before I never needed premium for just b...

Joe

Community Legend

566 Views

2 replies

0 likes

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Use of Android Spotify App

For those of you using the Android phone or tablet app for Spotify, have you figured out a way to edit a playlist (i.e., the order of the songs). There doesn't seem to be that functionality. On Apple, it is simple You just click the edit buttom in th...

Regular

For those of you using the Android phone or tablet app for Spotify, have you figured out a way to edit a playlist (i.e., the order of the songs). There doesn't seem to be that functionality. On Apple...

Joe

Community Legend

305 Views

1 replies

0 likes

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Superuser Contribution COMPARTILHAR

AMIGOS, QUANDO VOU COMPARTILHAR UMA MÚSICA COM ALGUM AMIGO DO PROPRIO SPOTIFY (ENVIAR COMO MENSAGEM) SÓ APARECE COMPARTILHAR USANDO O... NÃO APARECE MAIS POSTAR NO... OU ENVIAR PARA...COMO FAÇO? JA FORMATEI ATE O CELULAR PENSANDO QUE FOSSE ALGUM ERRO...

Newbie

AMIGOS, QUANDO VOU COMPARTILHAR UMA MÚSICA COM ALGUM AMIGO DO PROPRIO SPOTIFY (ENVIAR COMO MENSAGEM) SÓ APARECE COMPARTILHAR USANDO O... NÃO APARECE MAIS POSTAR NO... OU ENVIAR PARA... COMO FAÇO? JA...

Alejandro_C

Spotify Legend

351 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify lose track of my offline data

Hi!I know that I have put a few of my list in offlinemode. But yesterday when I needed them spotify couldn´t find the music, BUT the app is using 17 GB of storage.Why and how could this be? Best regards

Casual Listener

Hi! I know that I have put a few of my list in offlinemode. But yesterday when I needed them spotify couldn´t find the music, BUT the app is using 17 GB of storage. Why and how could this be? &nbs...

JohnnyMalaria

Casual Listener

292 Views

2 replies

0 likes

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Got logged out the Spotify app and can't log back in

Hey, I have Samsung S5 phone and during the night I was listening to Spotify, when I woke up and turned on the app, I got redirected at the Log In window. I tried logging back in and it didn't let me, even though on my laptop with Windows OS, works f...

Casual Listener

Hey, I have Samsung S5 phone and during the night I was listening to Spotify, when I woke up and turned on the app, I got redirected at the Log In window. I tried logging back in and it didn't let me...

Joe

Community Legend

450 Views

3 replies

0 likes

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+ sign is not working to save music

The sign to save music to your library that looks like this + is not working I have to manually press the three dotted options button to save it. Its not a big deal it's just annoying. Is this a bug or what ? Please help usingLG V10Running on Android...

Newbie

The sign to save music to your library that looks like this + is not working I have to manually press the three dotted options button to save it. Its not a big deal it's just annoying. Is this a bug ...

qeeqqeeq

Casual Listener

480 Views

2 replies

1 likes

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  • 1 likes

Solved!! Manually sorting playlist

Hi,I can't sort tracks manually on my playlist. How can I do it?

Casual Listener

Hi, I can't sort tracks manually on my playlist. How can I do it?

Howhardcanitbe

Casual Listener

2595 Views

4 replies

0 likes

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States offline even when connected to wifi

Help!I have spotify premium, but ever since the last update (about a week ago, version 2.8.0.1029 armV7), spotify on my phone states that I am offline all the time, even when I'm connected to wifi. I can listen to my offline playlists, but I can't ch...

Casual Listener

Help! I have spotify premium, but ever since the last update (about a week ago, version 2.8.0.1029 armV7), spotify on my phone states that I am offline all the time, even when I'm connected to wif...

Joe

Community Legend

1698 Views

5 replies

1 likes

  • 1698 Views
  • 5 replies
  • 1 likes

Music gone missing!

Is it just me or Imagination by Shawn Mendes is no longer in Spotify? It has always been there until today! Why?!

Newbie

Is it just me or Imagination by Shawn Mendes is no longer in Spotify? It has always been there until today! Why?!

05fu8q4l6au341l

Newbie

1721 Views

3 replies

2 likes

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Superuser Contribution Android Spotify randomly removes my offline tracks from my device

I keep having a problem where my offline tracks are being removed from my device. I like to keep my entire library (two thousand something songs) stored on my device by simply checking the offline option for all songs, but every few weeks, the option...

Casual Listener

I keep having a problem where my offline tracks are being removed from my device. I like to keep my entire library (two thousand something songs) stored on my device by simply checking the offline op...

Alejandro_C

Spotify Legend

430 Views

3 replies

1 likes

  • 430 Views
  • 3 replies
  • 1 likes