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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195277 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195277 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536756 Views

78 replies

3 likes

  • 536756 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440999 Views

565 replies

37 likes

Account
Free
  • 440999 Views
  • 565 replies
  • 37 likes

Song not available

Hi,if I want to hear songs via gsm/umts/lte it happens often that the spotify says the song ist not available. But if I want to hear via wlan the song is available.Can someone help me? Thanks!

Casual Listener

Hi, if I want to hear songs via gsm/umts/lte it happens often that the spotify says the song ist not available. But if I want to hear via wlan the song is available. Can someone help me? Thanks!

sakura08

Roadie

771 Views

4 replies

0 likes

  • 771 Views
  • 4 replies
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My own music

Hello, I added music from my computer in my Playlists. But for some reason I can only download some of the music on my mobile. The other Songs arent avaiable. (I have Premium) Does anyone know the reason? (:

Casual Listener

Hello, I added music from my computer in my Playlists. But for some reason I can only download some of the music on my mobile. The other Songs arent avaiable. (I have Premium) Does anyone know the re...

sakura08

Roadie

733 Views

4 replies

0 likes

  • 733 Views
  • 4 replies
  • 0 likes

Spotify + Car Bluetooth

Hello!I am able to connect my android phone to my car and play spotify via Bluetooth. The issue is one day, probably after an update, whenever a song ends for example from Song A to B, the car would only display Song A. However, if I manually change ...

Newbie

Hello! I am able to connect my android phone to my car and play spotify via Bluetooth. The issue is one day, probably after an update, whenever a song ends for example from Song A to B, the car wo...

Spiff70

Newbie

636 Views

1 replies

3 likes

  • 636 Views
  • 1 replies
  • 3 likes

CANT ACCESS ACCOUNT SOS

So I made an account a couple months ago, I logged out today because my friend wanted to log into her account. I tried logging back in and I can't access my account. I don't have access to my email anymoreI'm very frustrated and I need my music. Also...

Newbie

So I made an account a couple months ago, I logged out today because my friend wanted to log into her account. I tried logging back in and I can't access my account. I don't have access to my email a...

marlonsphere

Roadie

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Phone

Hey a Quick question when im calling someone Spotify kepps on playing i would like to know of i can deactivate that

Newbie

Hey a Quick question when im calling someone Spotify kepps on playing i would like to know of i can deactivate that

marlonsphere

Roadie

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Iron Maiden song streaming issue

While I'm streaming or download content for Iron Maiden song "to tame a land" from Piece of Mind album, the song freezes up, cutting off suddenly...

Newbie

While I'm streaming or download content for Iron Maiden song "to tame a land" from Piece of Mind album, the song freezes up, cutting off suddenly...

322 Views

0 replies

0 likes

  • 322 Views
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  • 0 likes

Spotify will not play album

Hi so every since June I believe Spotify has not been able to play my favorite album from the band i like. I search it up and the album doesn't show up. It's irritating because it's literallyn the whole reason why I bought premium and the album is un...

Newbie

Hi so every since June I believe Spotify has not been able to play my favorite album from the band i like. I search it up and the album doesn't show up. It's irritating because it's literallyn the wh...

marlonsphere

Roadie

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Songs available on the desktop app but not on Android phone

On the phone, they are grayed out, even doing search. Both the desktop and the phone are on the same WiFi network. I have tried to logout/login, reinstall, clear cache on the phone app. Nothing worked. Any ideas?

Casual Listener

On the phone, they are grayed out, even doing search. Both the desktop and the phone are on the same WiFi network. I have tried to logout/login, reinstall, clear cache on the phone app. Nothing worke...

jiamajia

Casual Listener

938 Views

6 replies

1 likes

  • 938 Views
  • 6 replies
  • 1 likes

Solved!! Spotify spots playing after a while suddenly

Spotify pauses on its own after a while when I am playing it on my Android phone - sometimes before the next song or in a middle of a song. I am noticing this happen when I am playing it through my bluetooth speakers. The issue is intermittent, I hav...

Casual Listener

Spotify pauses on its own after a while when I am playing it on my Android phone - sometimes before the next song or in a middle of a song.   I am noticing this happen when I am playing it thr...

Joe

Community Legend

826 Views

3 replies

0 likes

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  • 3 replies
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Can't reach my account anymore

Dear Friends, Since afternoon i can not reach my acount. I created my acount like 2 mounts ago in Germany and i'm no longer theresuddenly i realized that my account had been signed out and since then i can not log into it ? Spotify noticed me that it...

Newbie

Dear Friends,   Since afternoon i can not reach my acount. I created my acount like 2 mounts ago in Germany and i'm no longer there suddenly i realized that my account had been signed out and...

Joe

Community Legend

518 Views

3 replies

0 likes

  • 518 Views
  • 3 replies
  • 0 likes

Freakonomics podcast not updating

On my mobile app (android) I don't see any Freakonomics podcast episodes that are after mid April. On their website I can see episodes from as recently as June 15th. I wasn't sure if there was a delay in posting new podcasts or if the agreement ended...

Newbie

On my mobile app (android) I don't see any Freakonomics podcast episodes that are after mid April. On their website I can see episodes from as recently as June 15th. I wasn't sure if there was a dela...

madmitten

Newbie

1079 Views

1 replies

2 likes

  • 1079 Views
  • 1 replies
  • 2 likes

'Entdecken' füllt sich nicht mit Inhalt!

Hallo, ich hab seit gestern Spotify in Benutzung und habe schon einige Lieder gehört, trotzdem erscheint unter "Entdecken" kein Inahlt, sondern nur der Hinweis, dass ich eines meiner Lieblingslieder spielen soll und danach die Vorschläge für neue Lie...

Newbie

Hallo, ich hab seit gestern Spotify in Benutzung und habe schon einige Lieder gehört, trotzdem erscheint unter "Entdecken" kein Inahlt, sondern nur der Hinweis, dass ich eines meiner Lieblingslieder ...

314 Views

0 replies

0 likes

  • 314 Views
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Losing connection with Chromecast Audio after skipping songs. And more..

Dear users, I joined Spotify today after using Google Play Music for 6 months.Only bad thing was not having a Family Option.Use to have Spotify but had so much problems with my account.Now i came back and bought the Family plan from Spotify and creat...

Regular

Dear users,   I joined Spotify today after using Google Play Music for 6 months. Only bad thing was not having a Family Option. Use to have Spotify but had so much problems with my acco...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Need to download podcasts multiple times

Hello community,I have an issue with my downloaded podcasts.I download the podcast via wifi. Then, when I'm in my car, the downloaded podcasts are not downloaded anymore.Also, sometimes I'm listening to the downloaded podcasts in my car and when I ta...

Newbie

Hello community, I have an issue with my downloaded podcasts. I download the podcast via wifi. Then, when I'm in my car, the downloaded podcasts are not downloaded anymore. Also, sometimes I'm lis...

308 Views

0 replies

0 likes

  • 308 Views
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Solved!! Spotify has been pauzed because my account is being used some else

The error is in Dutch, but still, this is what I get somethimes while playing Spotify on my computer. (translation error: "Spotify has been paused because your account is used somewhere else") I do have a phone on wich I'm using spotify as well, but ...

Newbie

The error is in Dutch, but still, this is what I get somethimes while playing Spotify on my computer. (translation error: "Spotify has been paused because your account is used somewhere else") I ...

zwabber0487

Newbie

1155 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Samsung S7, Spotify & BT

I recently changed from a Samsung A5 to a Samsung S7 and am now having issues when I listen to Spotify over BT in my Toyota Yaris (that I did succesfully with the A5 for the last 2 years)After a period of time the UI on both the phone & the car syste...

Newbie

I recently changed from a Samsung A5 to a Samsung S7 and am now having issues when I listen to Spotify over BT in my Toyota Yaris (that I did succesfully with the A5 for the last 2 years) After a pe...

318 Views

0 replies

0 likes

  • 318 Views
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Can not use Next, Previous and Save from lockscreen

Hello, I have a Moto X Style on Android 6.0. The lockscreen controls does not work except for the play and pause button. I have tried following this guide: https://community.spotify.com/t5/Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/91...

Casual Listener

Hello,   I have a Moto X Style on Android 6.0.  The lockscreen controls does not work except for the play and pause button.  I have tried following this guide: https://communi...

le_loup_

Casual Listener

573 Views

2 replies

0 likes

  • 573 Views
  • 2 replies
  • 0 likes

Album not avaliable

I have been experiencing a very frustrating issue lately.I have been trying to find SHINee's new album (a kpop group) and for a while it seemed to not be available on Spotify.Later on I discovered that people from the same region as me were able to i...

Newbie

I have been experiencing a very frustrating issue lately. I have been trying to find SHINee's new album (a kpop group) and for a while it seemed to not be available on Spotify. Later on I discovere...

marlonsphere

Roadie

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Spotify acting up on Android

First, the app would always crash whenever I'd be in the underground. Now, the toggle for the the notification panel has disappeared. Which means i have to unlock my phone and go on the app everytime I want to change the song. What is going on with t...

Regular

First, the app would always crash whenever I'd be in the underground. Now, the toggle for the the notification panel has disappeared. Which means i have to unlock my phone and go on the app everytime...

marlonsphere

Roadie

1497 Views

5 replies

1 likes

  • 1497 Views
  • 5 replies
  • 1 likes

No me deja cambiar el almacenamiento a mi tarjeta de memoria SD

Hola a todos, mi problema es que cuando recien instale mi Spotify cambie el almacenamiento a la tarjeta de memoria SD repentinamente note que el almacenamiento lo tenía de vuelta a la memoria de mi equipo y ahora no me deja cambiarla devuelta a la me...

Newbie

Hola a todos, mi problema es que cuando recien instale mi Spotify cambie el almacenamiento a la tarjeta de memoria SD repentinamente note que el almacenamiento lo tenía de vuelta a la memoria de mi e...

2835 Views

0 replies

15 likes

  • 2835 Views
  • 0 replies
  • 15 likes