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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
397307 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
It's only been quite recently where I have experienced an issue with Cyanogen 12.1 and 13. If I download a playlist for offline play on my phone and click onto the playlist the app instantly closes on me and I cannot play a song. has anyone else expe...
It's only been quite recently where I have experienced an issue with Cyanogen 12.1 and 13. If I download a playlist for offline play on my phone and click onto the playlist the app instantly closes o...
Community Legend
658 Views
3 replies
0 likes
I have a new Samsung Galaxy S7 and my volume is all the way up but I can't hear the music. I just played a video on YouTube to test it and it was fine but when I go back on my Spotify it's silent. It's getting frustrating now. Im not very phone savvy...
I have a new Samsung Galaxy S7 and my volume is all the way up but I can't hear the music. I just played a video on YouTube to test it and it was fine but when I go back on my Spotify it's silent. It...
Regular
426 Views
1 replies
0 likes
The latest android version keeps crashing on startup. If the internet is disabled it crashes.I think it has something to do with Daily Mix being in the recently listened to section. Maybe the client app fails to run without it checking something off ...
The latest android version keeps crashing on startup. If the internet is disabled it crashes. I think it has something to do with Daily Mix being in the recently listened to section. Maybe the clien...
Community Legend
2402 Views
3 replies
0 likes
Hey! (First, sorry for my bad english) So how is it possible: if my wi-fi is on, i can enter spotify, and it works, but if my wi-fi is offline, my spotify crashing all the time. (so i open it, it enter spotify, and in that moment instantly exit.) Tha...
Hey! (First, sorry for my bad english) So how is it possible: if my wi-fi is on, i can enter spotify, and it works, but if my wi-fi is offline, my spotify crashing all the time. (so...
Casual Listener
696 Views
2 replies
0 likes
Reinstalled Spotify and now my Starred folder is upside down. Tried clicking the playlist options but the option for "Recently Added" is not there. Help?
Reinstalled Spotify and now my Starred folder is upside down. Tried clicking the playlist options but the option for "Recently Added" is not there. Help?
Casual Listener
1976 Views
3 replies
0 likes
Hi I'm using spotify on my Samsung device it was working fine ( Downloading ) I never encoutred this kind of problem .My 4G Is On I Can Access the playlist online My Download Settings are on ( Cellular Download Option is on )But yet it won't download...
Hi I'm using spotify on my Samsung device it was working fine ( Downloading ) I never encoutred this kind of problem . My 4G Is On I Can Access the playlist online My Download Settings are on...
Community Legend
1285 Views
11 replies
0 likes
Hello,three times it came over me, that all my downloadet Songs (2.800) was lost.From one moment to an other Spotify dont want to play any song and i see, the Button "Download" - that first was green, is now grey and all Songs are gone.So i have to w...
Hello, three times it came over me, that all my downloadet Songs (2.800) was lost. From one moment to an other Spotify dont want to play any song and i see, the Button "Download" - that first was g...
Not applicable
676 Views
4 replies
0 likes
Why can't I see the playlist folders that I created with the Spotify Windows desktop program when running Spotify on Android? I was reading some old posts from 2012, and it appeared that Spotify back then was about to release an Android version that ...
Why can't I see the playlist folders that I created with the Spotify Windows desktop program when running Spotify on Android? I was reading some old posts from 2012, and it appeared tha...
Newbie
1071 Views
2 replies
0 likes
DescriptionWhen listening to a music on radio, playback and screen will lock up after liking a song.Buttons work to an extent; you can pause playback/skip to next song, but playback will not resume. What are the steps you took to get to the error/iss...
Description When listening to a music on radio, playback and screen will lock up after liking a song. Buttons work to an extent; you can pause playback/skip to next song, but playback will not resu...
Newbie
2488 Views
7 replies
3 likes
Hello,I went on Premium tonight, my credit card just charged me, but I still free account.I've already tried to clean the cache and log out many times, but still doesn't work.I attached a picture of my debt on credit card.Please, help me...Thanks a l...
Hello, I went on Premium tonight, my credit card just charged me, but I still free account. I've already tried to clean the cache and log out many times, but still doesn't work. I attached a p...
Roadie
377 Views
1 replies
0 likes
Hi. I was wondering if the spotify 2month for $2 promo works for all your devices. It seemed to only highlight playstation as it was an exclusive or something. Thanks in advance for the help
Hi. I was wondering if the spotify 2month for $2 promo works for all your devices. It seemed to only highlight playstation as it was an exclusive or something. Thanks in advance for...
Roadie
564 Views
1 replies
0 likes
According to Spotify FAQ I should be able to listen to downloaded music for about 30 days until I have to get online again.Today, in the morning I listened to tracks at home. All the tracks from my Playlist were downloaded for listening offline. When...
According to Spotify FAQ I should be able to listen to downloaded music for about 30 days until I have to get online again. Today, in the morning I listened to tracks at home. All the tracks from my...
Roadie
514 Views
1 replies
0 likes
I don't know if this has been answered already but I have a 128GB in my S7. Why has my downloads stopped at 11.2 GB. Is it suppose to be like that? Is it actually limited?
I don't know if this has been answered already but I have a 128GB in my S7. Why has my downloads stopped at 11.2 GB. Is it suppose to be like that? Is it actually limited?
Roadie
372 Views
1 replies
0 likes
After i delete my app and doing a new download, my songs don't play anymore and when i search the album that i wanna ear it's impossible download or play the songs. And i'm premium member..
After i delete my app and doing a new download, my songs don't play anymore and when i search the album that i wanna ear it's impossible download or play the songs. And i'm premium member..
Roadie
408 Views
1 replies
0 likes
So it happened that I was abroad for one month so I changed the country on my profile in order to listen to it for more than 14 days and it actually worked without any problem. Now that I'm back home I changed again the country selecting my home one ...
So it happened that I was abroad for one month so I changed the country on my profile in order to listen to it for more than 14 days and it actually worked without any problem. Now that I'm back home...
Roadie
342 Views
1 replies
0 likes
I have a One Plus X, and when I woke up this morning I was propted with a new firmware upgrade for Oxygen OS. I downloaded the new firmware. After rebooting my phone, I went to use spotify, only to discover that most of my music had been unsaved. FIr...
I have a One Plus X, and when I woke up this morning I was propted with a new firmware upgrade for Oxygen OS. I downloaded the new firmware. After rebooting my phone, I went to use spotify, only to d...
Roadie
346 Views
1 replies
0 likes
First if u can answer in german id would be great but there's a problem today first time i started spotify and on 19/20 songs there is (this song is not available but i don't know why it wasn't a special song or something like this ... for example ki...
First if u can answer in german id would be great 🙂 but there's a problem today first time i started spotify and on 19/20 songs there is (this song is not available but i don't know why it ...
Roadie
483 Views
1 replies
0 likes
Every time I try to stream a song that I have not downloaded, I keep getting the message "This song is not availible". I have been a premium member for over a year and this has never happened up until last week
Every time I try to stream a song that I have not downloaded, I keep getting the message "This song is not availible". I have been a premium member for over a year and this has never happened up unti...
Roadie
365 Views
1 replies
0 likes
songs randomly freeze while playing and then app won't open for a while, never used to do this?
songs randomly freeze while playing and then app won't open for a while, never used to do this?
Roadie
464 Views
2 replies
0 likes
The day the Daily Mix feature was rolled out to me, it produced four mixes. This was almost two weeks ago, and the songs on the daily mixes have not changed at all. This is especially frustrating because while two of the mixes do reflect my music tas...
The day the Daily Mix feature was rolled out to me, it produced four mixes. This was almost two weeks ago, and the songs on the daily mixes have not changed at all. This is especially frustrating bec...
Roadie
8787 Views
1 replies
2 likes
