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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
408503 Views
553 replies
37 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I recently move from the premium plan to the family premium plan.Unfortunately I still have only 3 devices to use offline.Two problems: first the Internet connection on mobile devices (3G) in Brazil are very unstable, second I don't want to use my mo...
I recently move from the premium plan to the family premium plan. Unfortunately I still have only 3 devices to use offline. Two problems: first the Internet connection on mobile devices (3G) i...
Community Legend
315 Views
1 replies
0 likes
So I have several playlist folders with individual playlists in them as sometimes I like to listen to just one and sometimes I perfer the whole thing. Plus it makes it easier to find things when I am looking for it. On my desktop, i could play the en...
So I have several playlist folders with individual playlists in them as sometimes I like to listen to just one and sometimes I perfer the whole thing. Plus it makes it easier to find things when I am...
Community Legend
392 Views
1 replies
0 likes
Dear fellow Spotify'rs, Since the last week my phone takes forever to load some albums or artists pages. How can this be solved (as soon as possible)? Best regards,
Dear fellow Spotify'rs, Since the last week my phone takes forever to load some albums or artists pages. How can this be solved (as soon as possible)? Best regards,
Community Legend
2938 Views
1 replies
0 likes
HI i have a Problem when im playing music in Spotify PREMIUM of my android smartaphone. I have a samsung galaxy s5 android 6.0.1.The Music stops after a few minutes, the Spotify app is open. I must push the play Button and then the music Starts again...
HI i have a Problem when im playing music in Spotify PREMIUM of my android smartaphone. I have a samsung galaxy s5 android 6.0.1. The Music stops after a few minutes, the Spotify app is open. I mu...
Community Legend
1051 Views
1 replies
0 likes
When i go offline and i want to choose a playlist, Spotify crashed. All the numbers are downloaded in de the playlist. Please can someone help me? I have reinstal Spotify and i have the last updates from my Samsung S6 Edge.
When i go offline and i want to choose a playlist, Spotify crashed. All the numbers are downloaded in de the playlist. Please can someone help me? I have reinstal Spotify and i have the last updates ...
Casual Listener
651 Views
6 replies
0 likes
I reset my password and it did it on Google chrome and spotify app said "unable to login. Either user name or password is incorrect. " I changed my password and it only did on Google chrome but not the app
I reset my password and it did it on Google chrome and spotify app said "unable to login. Either user name or password is incorrect. " I changed my password and it only did on Google chrome but not t...
Regular
661 Views
2 replies
0 likes
I reset my password and it did it on Google chrome and spotify app said "unable to login. Either user name or password is incorrect. " I changed my password and it only did on Google chrome but not the app
I reset my password and it did it on Google chrome and spotify app said "unable to login. Either user name or password is incorrect. " I changed my password and it only did on Google chrome but not t...
Roadie
472 Views
1 replies
0 likes
Hello, I am using spotify on my Samsung Tab S2 for a few months now. Everything was fine until a few days ago: I wanted to download an album (for offline use) and suddenly the following error message appeared: ERROR WHILE DOWNLOADINGYou have reached ...
Hello, I am using spotify on my Samsung Tab S2 for a few months now. Everything was fine until a few days ago: I wanted to download an album (for offline use) and suddenly the following erro...
Roadie
1160 Views
1 replies
0 likes
Whenever i try to use Spotify while not connected to data or WiFi it crashes as soon as I go to the My Library section. Going into the settings for eksample is completely fine. Have only had this problem as of the last 24 hours. I have seen others ha...
Whenever i try to use Spotify while not connected to data or WiFi it crashes as soon as I go to the My Library section. Going into the settings for eksample is completely fine. Have only had this pro...
Casual Listener
14515 Views
20 replies
0 likes
It's only been quite recently where I have experienced an issue with Cyanogen 12.1 and 13. If I download a playlist for offline play on my phone and click onto the playlist the app instantly closes on me and I cannot play a song. has anyone else expe...
It's only been quite recently where I have experienced an issue with Cyanogen 12.1 and 13. If I download a playlist for offline play on my phone and click onto the playlist the app instantly closes o...
Community Legend
679 Views
3 replies
0 likes
I have a new Samsung Galaxy S7 and my volume is all the way up but I can't hear the music. I just played a video on YouTube to test it and it was fine but when I go back on my Spotify it's silent. It's getting frustrating now. Im not very phone savvy...
I have a new Samsung Galaxy S7 and my volume is all the way up but I can't hear the music. I just played a video on YouTube to test it and it was fine but when I go back on my Spotify it's silent. It...
Regular
431 Views
1 replies
0 likes
The latest android version keeps crashing on startup. If the internet is disabled it crashes.I think it has something to do with Daily Mix being in the recently listened to section. Maybe the client app fails to run without it checking something off ...
The latest android version keeps crashing on startup. If the internet is disabled it crashes. I think it has something to do with Daily Mix being in the recently listened to section. Maybe the clien...
Community Legend
2418 Views
3 replies
0 likes
Hey! (First, sorry for my bad english) So how is it possible: if my wi-fi is on, i can enter spotify, and it works, but if my wi-fi is offline, my spotify crashing all the time. (so i open it, it enter spotify, and in that moment instantly exit.) Tha...
Hey! (First, sorry for my bad english) So how is it possible: if my wi-fi is on, i can enter spotify, and it works, but if my wi-fi is offline, my spotify crashing all the time. (so...
Casual Listener
718 Views
2 replies
0 likes
Reinstalled Spotify and now my Starred folder is upside down. Tried clicking the playlist options but the option for "Recently Added" is not there. Help?
Reinstalled Spotify and now my Starred folder is upside down. Tried clicking the playlist options but the option for "Recently Added" is not there. Help?
Casual Listener
2008 Views
3 replies
0 likes
Hi I'm using spotify on my Samsung device it was working fine ( Downloading ) I never encoutred this kind of problem .My 4G Is On I Can Access the playlist online My Download Settings are on ( Cellular Download Option is on )But yet it won't download...
Hi I'm using spotify on my Samsung device it was working fine ( Downloading ) I never encoutred this kind of problem . My 4G Is On I Can Access the playlist online My Download Settings are on...
Community Legend
1342 Views
11 replies
0 likes
Hello,three times it came over me, that all my downloadet Songs (2.800) was lost.From one moment to an other Spotify dont want to play any song and i see, the Button "Download" - that first was green, is now grey and all Songs are gone.So i have to w...
Hello, three times it came over me, that all my downloadet Songs (2.800) was lost. From one moment to an other Spotify dont want to play any song and i see, the Button "Download" - that first was g...
Not applicable
704 Views
4 replies
0 likes
Why can't I see the playlist folders that I created with the Spotify Windows desktop program when running Spotify on Android? I was reading some old posts from 2012, and it appeared that Spotify back then was about to release an Android version that ...
Why can't I see the playlist folders that I created with the Spotify Windows desktop program when running Spotify on Android? I was reading some old posts from 2012, and it appeared tha...
Newbie
1079 Views
2 replies
0 likes
DescriptionWhen listening to a music on radio, playback and screen will lock up after liking a song.Buttons work to an extent; you can pause playback/skip to next song, but playback will not resume. What are the steps you took to get to the error/iss...
Description When listening to a music on radio, playback and screen will lock up after liking a song. Buttons work to an extent; you can pause playback/skip to next song, but playback will not resu...
Newbie
2522 Views
7 replies
3 likes
Hello,I went on Premium tonight, my credit card just charged me, but I still free account.I've already tried to clean the cache and log out many times, but still doesn't work.I attached a picture of my debt on credit card.Please, help me...Thanks a l...
Hello, I went on Premium tonight, my credit card just charged me, but I still free account. I've already tried to clean the cache and log out many times, but still doesn't work. I attached a p...
Roadie
378 Views
1 replies
0 likes
Hi. I was wondering if the spotify 2month for $2 promo works for all your devices. It seemed to only highlight playstation as it was an exclusive or something. Thanks in advance for the help
Hi. I was wondering if the spotify 2month for $2 promo works for all your devices. It seemed to only highlight playstation as it was an exclusive or something. Thanks in advance for...
Roadie
569 Views
1 replies
0 likes
