Announcements

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839307 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839307 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13600 Views
  • 1 replies
  • 0 likes
  • 13600 Views
  • 1 replies
  • 0 likes

Song switching repeatedly without control

Hi everyone.I just downloaded and installed Spotify on an Android operating system, HTC One mobile. Also, my mobile company (Vodafone) offered 1 year of full-services Spotify use included in the contract, which I already registered for and turned on....

  • Casual Listener
  • Hi everyone. I just downloaded and installed Spotify on an Android operating system, HTC One mobile. Also, my mobile company (Vodafone) offered 1 year of full-services Spotify use included in the ...
  • ElusiveHalcyon
  • Gig Goer
  • 235 Views
  • 1 replies
  • 0 likes
  • Songs switching without control
  • 235 Views
  • 1 replies
  • 0 likes

Downloaded songs stops playing at random moments.

Hey, My downloaded songs sometime stop playing at a random moment when I play them in Online Modus. Sometimes multiple times in one song. When I go in Offline Modus, this doesn't happen. I have a LG G4 with Android 6.0. I'm using Spotify a couple of ...

  • Newbie
  • Hey,   My downloaded songs sometime stop playing at a random moment when I play them in Online Modus. Sometimes multiple times in one song. When I go in Offline Modus, this doesn't happen. I h...
  • ElusiveHalcyon
  • Gig Goer
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Pause between tracks

Hello folks,it is the case, that my spotify pauses between Tracks. This happens randomly. To Come into more Detail: a Track is playing. After it is over, the timeline moves over to the next track. the timeline shows that the next Song is playing, but...

  • Newbie
  • Hello folks, it is the case, that my spotify pauses between Tracks. This happens randomly. To Come into more Detail: a Track is playing. After it is over, the timeline moves over to the next track. ...
  • ElusiveHalcyon
  • Gig Goer
  • 1211 Views
  • 1 replies
  • 0 likes
  • 1211 Views
  • 1 replies
  • 0 likes

Option - Force stop after bluetooth disconnect

Hello,Please could you implement option force device to stop play after Bluetooth speakers are disconnect?It’s very annoying when device still play the music when I disconnect my headset. Thank you.

  • Casual Listener
  • Hello, Please could you implement option force device to stop play after Bluetooth speakers are disconnect? It’s very annoying when device still play the music when I disconnect my headset. &n...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

No Video Shows on Nexus 7

My Moto E phone received the latest update to Spotify, which includes Video Shows, some time ago. My Nexus 7, however, has not received the update. Is there a recognized delay in updating the Nexus 7? I tried uninstalling and reinstalling the Spotify...

  • Gig Goer
  • My Moto E phone received the latest update to Spotify, which includes Video Shows, some time ago. My Nexus 7, however, has not received the update. Is there a recognized delay in updating the Nexus 7...
  • sidout
  • Casual Listener
  • 246 Views
  • 3 replies
  • 0 likes
  • 246 Views
  • 3 replies
  • 0 likes

Popup upon opening app

How can I disable the popup asking what music made 2015 for me? Enough already!!! I've clicked "No thanks" everyday since BEFORE Jan 1. WTF?!!! Makes me think of cancelling my Premium acct.thanks in advance,G

  • Casual Listener
  • How can I disable the popup asking what music made 2015 for me? Enough already!!! I've clicked "No thanks" everyday since BEFORE Jan 1. WTF?!!! Makes me think of cancelling my Premium acct. thanks...
  • stupidassol
  • Casual Listener
  • 184 Views
  • 3 replies
  • 0 likes
  • 184 Views
  • 3 replies
  • 0 likes

the phone in standby, the playlist is muted

In android Spotify application since some versions , leaving the phone in standby, the playlist is muted when the next issue , the only solution they propose is the crossfade and that's no solution is an alternative , spotify not solve the problem wi...

  • Regular
  • In android Spotify application since some versions , leaving the phone in standby, the playlist is muted when the next issue , the only solution they propose is the crossfade and that's no solution i...
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

Loads of problems with the Spotify app [freezing, not loading, pausing]

Hello there. Long time premium Spotify user here. Been having insane Android issues these past few months (I'd say roughly six months), including but not limited to: taking ages to load (all "pages" even downloaded playlists/albums etc)black screen o...

  • Casual Listener
  • Hello there.   Long time premium Spotify user here. Been having insane Android issues these past few months (I'd say roughly six months), including but not limited to:   taking ages to...
  • greenhats
  • Newbie
  • 641 Views
  • 4 replies
  • 2 likes
  • 641 Views
  • 4 replies
  • 2 likes

Error while syncing playlist

There is a problem with the playlist synchronisation in spotify its not updating everytime if a song is added by the web api only after toggling off on on the offline switch its updating sometimes its random working

  • Newbie
  • There is a problem with the playlist synchronisation in spotify its not updating everytime if a song is added by the web api only after toggling off on on the offline switch its updating sometimes it...
  • 109 Views
  • 0 replies
  • 1 likes
  • 109 Views
  • 0 replies
  • 1 likes

Save music on sd card

Hi,I want to know how I can save the downloaded music on the external memory card sd.

  • Casual Listener
  • Hi,I want to know how I can save the downloaded music on the external memory card sd.
  • user-removed
  • Not applicable
  • 329 Views
  • 8 replies
  • 0 likes
  • 329 Views
  • 8 replies
  • 0 likes

Set different download quality for different songs

Is there a way to say... set the download quality to extreme for a certain album, but also set the download quality to normal for my main playlist so it doesn't take up so much memory?

  • Newbie
  • Is there a way to say... set the download quality to extreme for a certain album, but also set the download quality to normal for my main playlist so it doesn't take up so much memory?
  • woodandrew90
  • Roadie
  • 195 Views
  • 1 replies
  • 1 likes
  • 195 Views
  • 1 replies
  • 1 likes

Solved!! A Taiwanese who need your help!

Hi,I have some problems need your help.First I'm Taiwanese so my english is not very wellyou might felt hard when you read this messageA few months ago I registered spotify with my Facebook member. Days later I decided to be a premium memberSo I regi...

  • Newbie
  • Hi,I have some problems need your help. First I'm Taiwanese so my english is not very well you might felt hard when you read this message A few months ago I registered spotify with my Facebook mem...
  • cheungs7979
  • Music Fan
  • 186 Views
  • 2 replies
  • 0 likes
  • 186 Views
  • 2 replies
  • 0 likes

Persistent notification tray player

Could you please make a persistent notification tray player? Potentially with a couple preset playlists so i can switch from a couple quick launch options?Thank you for your time.

  • Music Fan
  • Could you please make a persistent notification tray player? Potentially with a couple preset playlists so i can switch from a couple quick launch options? Thank you for your time.
  • 373 Views
  • 0 replies
  • 2 likes
  • 373 Views
  • 0 replies
  • 2 likes

Solved!! Android app not detected as a music player anymore

Last week i made a factory reset of my phone for another issue. Since then, the Spotify app isn't identified as a music player by my Huawei ascend P6. As a consequence, my headset remote and the remote of my car won't work anymore. Also the audio con...

  • Gig Goer
  • Last week i made a factory reset of my phone for another issue. Since then, the Spotify app isn't identified as a music player by my Huawei ascend P6. As a consequence, my headset remote and the remo...
  • Chewiiie
  • Gig Goer
  • 4270 Views
  • 12 replies
  • 0 likes
  • Android 4.4.2
    default player
    huawei
  • 4270 Views
  • 12 replies
  • 0 likes

Solved!! Connecting to Yamaha R-N301 network receiver

I have just subscribed to Spotify Premium & am trying to connect to my Yamaha R-N301 network receiver. The receiver name appears in the list of connected devices, but when I select it Spotify says it is connecting but fails. I'm running latest firmwa...

  • Regular
  • I have just subscribed to Spotify Premium & am trying to connect to my Yamaha R-N301 network receiver. The receiver name appears in the list of connected devices, but when I select it Spotify say...
  • ijlane-gb
  • Regular
  • 13147 Views
  • 6 replies
  • 0 likes
  • R-N301
    Yamaha
  • 13147 Views
  • 6 replies
  • 0 likes

Shuffle all my playlists

I am trying to shuffle all my playlists for a party Saturday. Is there anyway to do that?

  • Newbie
  • I am trying to shuffle all my playlists for a party Saturday. Is there anyway to do that?
  • woodandrew90
  • Roadie
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

search function

Here is the problem:Everytime i type a random letter into the search of the spotify app under android and the second letter is an "o" or an "i" the whole app goes down. Same qith my computer but other letters.need some help please.I hate this bug som...

  • Newbie
  • Here is the problem: Everytime i type a random letter into the search of the spotify app under android and the second letter is an "o" or an "i" the whole app goes down. Same qith my computer but ot...
  • Jordi
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Random pausing (Note 5)

I keep having to turn the screen back on and push play again from it pausing a few times per hour....does anyone else have this problem?The song controls on my bluetooth headphones don't get the song to play again either and I know that's not the pro...

  • Music Fan
  • I keep having to turn the screen back on and push play again from it pausing a few times per hour....does anyone else have this problem? The song controls on my bluetooth headphones don't get the so...
  • Psyfusion
  • Casual Listener
  • 5631 Views
  • 15 replies
  • 4 likes
  • 5631 Views
  • 15 replies
  • 4 likes

Shuffle play

Even though I have paid for Premium, I cannot turn off the Shuffle Play on my Android smartphone.Please help.

  • Casual Listener
  • Even though I have paid for Premium, I cannot turn off the Shuffle Play on my Android smartphone. Please help.
  • Lindalenihan
  • Casual Listener
  • 208 Views
  • 2 replies
  • 0 likes
  • 208 Views
  • 2 replies
  • 0 likes

No SD Card Found

I'm a premium subscriber and questioning that decision daily. EVERY time I restart my phone, Spotify starts by itself and tells me there's no SD card for me to check my storage. If the app DIDN'T start without my permission, the SD card would be able...

  • Regular
  • I'm a premium subscriber and questioning that decision daily.  EVERY time I restart my phone, Spotify starts by itself and tells me there's no SD card for me to check my storage.  If the ap...
  • Yowie07
  • Newbie
  • 2765 Views
  • 12 replies
  • 0 likes
  • 2765 Views
  • 12 replies
  • 0 likes

Env: prod