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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Music no longer plays

Half of the songs in my library just won't play anymore. What the heck am I paying for?

Newbie

Half of the songs in my library just won't play anymore.  What the heck am I paying for?

Bittencourt

Spotify Star

317 Views

1 replies

0 likes

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Denon AVR-X3000 no longer connects with Spotify

I had my Denon AVR-X3000 for over 2 years now and it's flawlessly connected through the amp with Spotify. I upgraded the Denon firmware about a month ago. Over the course of the past two weeks I've had to log in multiple times through the Denon app a...

Newbie

I had my Denon AVR-X3000 for over 2 years now and it's flawlessly connected through the amp with Spotify.   I upgraded the Denon firmware about a month ago. Over the course of the past two wee...

upsouthsurfer

Regular

1346 Views

3 replies

0 likes

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Random pausing on Nextbook

Spotify keeps pausing randomly on my Nextbook Ares 11 tablet, but only when I have headphones in? Have tried signing out, reinstalling, clearing cache and data, and all my software is up to date. Doesn't happen with other apps, so not an issue with m...

Casual Listener

Spotify keeps pausing randomly on my Nextbook Ares 11 tablet, but only when I have headphones in? Have tried signing out, reinstalling, clearing cache and data, and all my software is up to date. Doe...

khackeborn

Casual Listener

444 Views

2 replies

0 likes

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Spotify keine internetverbindung mit meinem Handy

Hallo, seit Freitag kommt die Meldung Spotify offline. Das mobile Internet ist aber aktiviert. Neustart probiert, Programm neu installiert, keine Besserung. Das Gerät ist ein samsung s3 mini.

Newbie

Hallo, seit Freitag kommt die Meldung Spotify offline. Das mobile Internet ist aber aktiviert. Neustart probiert, Programm neu installiert, keine Besserung. Das Gerät ist ein samsung s3 mini.

9148564115

Newbie

1663 Views

4 replies

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Superuser Contribution Samsung y spotify

Tengo dos productos de samsung (galaxy S6 y tablet T-815) y hace un par de dias cuando me quiero conectar a Spotify me sale el mensaje que no estoy conectado a internet (lo cual no creo posible, porque aun puedo navegar y ver mis mails. Etc.) Y solo ...

Casual Listener

Tengo dos productos de samsung (galaxy S6 y tablet T-815) y hace un par de dias cuando me quiero conectar a Spotify me sale el mensaje que no estoy conectado a internet (lo cual no creo posible, porq...

Alejandro_C

Spotify Legend

369 Views

3 replies

0 likes

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Internet

I have full LTE internet but it says your offline.I installed spotify new and restartet my device but the same fault now i cant even login

Newbie

I have full LTE internet but it says your offline. I installed spotify new and restartet my device but the same fault now i cant even login

tjones17

Gig Goer

499 Views

2 replies

0 likes

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Spotify premium offline

The problem I find is a phone Samsung S4 I use only for music . I download music so that it is available offline , the day after the download is completed , "disappears " device. And I have to re-download every time I want to listen offline .Thus the...

Visitor

The problem I find is a phone Samsung S4 I use only for music . I download music so that it is available offline , the day after the download is completed , "disappears " device. And I have to re-dow...

Joe

Community Legend

274 Views

1 replies

0 likes

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Spotify stops when moving to other android apps

How do you stop Spotify stopping when using any android apps that contain media. Eg, using my wellness app which has videos on, they are disabled from auto play bit Spotify still stops when opening the app.

Newbie

How do you stop Spotify stopping when using any android apps that contain media. Eg, using my wellness app which has videos on, they are disabled from auto play bit Spotify still stops when opening t...

410 Views

0 replies

0 likes

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I want to connect my Denon stereo directly with spotify app.

I can connect my (android)smartphone with the "screen mirroring" function to my stereo and listen to my library, but it doesnt work with spotify. Is there anyway that I can use the screen mirroring function(or any other) in the spotify app to achieve...

Newbie

I can connect my (android)smartphone with the "screen mirroring" function to my stereo and listen to my library, but it doesnt work with spotify. Is there anyway that I can use the screen mirroring f...

490 Views

0 replies

0 likes

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Superuser Contribution No internet connection

In a couple of day my apk say me no internet connection on WiFi or in mobile connection. I try to unistall and reinstall l. I try to put on offline in option and the put again on but nothing... Some idea or solution?

Newbie

In a couple of day my apk say me no internet connection on WiFi or in mobile connection. I try to unistall and reinstall l. I try to put on offline in option and the put again on but nothing... Some ...

Alejandro_C

Spotify Legend

311 Views

1 replies

0 likes

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Nested playlists

I have two groups of playlists. One thats fine to listed to with kids around and another were its not. Inside these folders are about 8-10 playlists of different genres.On my desktop all is well. On my android phone when i select ALL songs it only li...

Casual Listener

I have two groups of playlists. One thats fine to listed to with kids around and another were its not. Inside these folders are about 8-10 playlists of different genres. On my desktop all is well....

Joe

Community Legend

902 Views

3 replies

0 likes

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Lost playlist after Samsung S5 hard reset

Hi,My phone underwent a factory hard reset yesterday and once it was restored spotify app was there but all my playlists have disappeared and I can't get them back. Any suggestions.

Newbie

Hi, My phone underwent a factory hard reset yesterday and once it was restored spotify app was there but all my playlists have disappeared and I can't get them back. Any suggestions.

ProMusicophile

Gig Goer

397 Views

1 replies

0 likes

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Problemas con Soundalive de samsung y spotify

hola! , tengo suscrpcion spotify chile aunque no creo que tenga que ver con mi problema.Resulta que cambie mi telefono celular hace unas semanas y tuve problemas con la calidad de las reproducciones, al comienzo pense que era problema de mi celular, ...

Newbie

hola! , tengo suscrpcion spotify chile aunque no creo que tenga que ver con mi problema. Resulta que cambie mi telefono celular hace unas semanas y tuve problemas con la calidad de las reproduccione...

2033 Views

0 replies

1 likes

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Solved!! Various issues with Sony Xperia X

Hi I've recently upgraded from a Sony Xperia Z3 with Marshmallow to a Sony Xperia X with pre installed Marshmallow and Spotify on the os and with Spotify's recent update every time I press the menu icon the app force closes. How do I resolve this. Al...

Casual Listener

Hi I've recently upgraded from a Sony Xperia Z3 with Marshmallow to a Sony Xperia X with pre installed Marshmallow and Spotify on the os and with Spotify's recent update every time I press the menu i...

Joe

Community Legend

1630 Views

3 replies

0 likes

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Spotify keep closing itself on Android when I'm playing a song in other device

I used to control Spotify on my PC using the Android app, but the app keep closing itself, the notification icon disappear, and I have to start it again to control my music. Is there a way to keep Spotify running on my phone? I'm using Android 6.0.1 ...

Visitor

I used to control Spotify on my PC using the Android app, but the app keep closing itself, the notification icon disappear, and I have to start it again to control my music. Is there a way to keep Sp...

user-removed

Not applicable

1228 Views

4 replies

0 likes

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Solved!! Spotify crashing on android

I have an samsung xcover 3, where the spotify app tends to crash randomly. After a few minutes of playing it just stops. When checking phone app is not showing, nor is it in the recently opened apps/running in the background.

Casual Listener

I have an samsung xcover 3, where the spotify app tends to crash randomly. After a few minutes of playing it just stops. When checking phone app is not showing, nor is it in the recently opened apps/...

Fiskaa91

Casual Listener

2048 Views

11 replies

0 likes

Android
Crash
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Solved!! It's downloading everything I listening, but I don't selected offline mode

I use spotify in Android and Mac Desktop.On my Mac Desktop I have to make playlists to save offline.And on Android I just save the album and slide the offline. But now, it's downloading everything I listen. It's all with the green arrow. But isn't wh...

Casual Listener

I use spotify in Android and Mac Desktop. On my Mac Desktop I have to make playlists to save offline. And on Android I just save the album and slide the offline.   But now, it's downloading ...

gabrielguarany

Casual Listener

480 Views

2 replies

0 likes

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Whatsapp audio message

Can I send an audio message in whatsapp playing spotify on the same time?

Newbie

Can I send an audio message in whatsapp playing spotify on the same time?

528 Views

0 replies

0 likes

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Spotify Premium - Offline mode on android not working

I have spotify premium, and since last week, I can't listen music on Spotify on my Android while Offline. I already did the download of all my playslists, but still not working.

Newbie

I have spotify premium, and since last week, I can't listen music on Spotify on my Android while Offline. I already did the download of all my playslists, but still not working.

lol247

Regular

671 Views

1 replies

0 likes

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