Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
195848 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
537467 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
442611 Views
565 replies
37 likes
Hello, I have a Moto X Style on Android 6.0. The lockscreen controls does not work except for the play and pause button. I have tried following this guide: https://community.spotify.com/t5/Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/91...
Hello, I have a Moto X Style on Android 6.0. The lockscreen controls does not work except for the play and pause button. I have tried following this guide: https://communi...
Casual Listener
573 Views
2 replies
0 likes
I have been experiencing a very frustrating issue lately.I have been trying to find SHINee's new album (a kpop group) and for a while it seemed to not be available on Spotify.Later on I discovered that people from the same region as me were able to i...
I have been experiencing a very frustrating issue lately. I have been trying to find SHINee's new album (a kpop group) and for a while it seemed to not be available on Spotify. Later on I discovere...
Roadie
422 Views
1 replies
0 likes
First, the app would always crash whenever I'd be in the underground. Now, the toggle for the the notification panel has disappeared. Which means i have to unlock my phone and go on the app everytime I want to change the song. What is going on with t...
First, the app would always crash whenever I'd be in the underground. Now, the toggle for the the notification panel has disappeared. Which means i have to unlock my phone and go on the app everytime...
Roadie
1497 Views
5 replies
1 likes
Hola a todos, mi problema es que cuando recien instale mi Spotify cambie el almacenamiento a la tarjeta de memoria SD repentinamente note que el almacenamiento lo tenía de vuelta a la memoria de mi equipo y ahora no me deja cambiarla devuelta a la me...
Hola a todos, mi problema es que cuando recien instale mi Spotify cambie el almacenamiento a la tarjeta de memoria SD repentinamente note que el almacenamiento lo tenía de vuelta a la memoria de mi e...
2835 Views
0 replies
15 likes
Hey everyone,I'm new to android, and in particular the Spotify app for android having used it for iOS for the past 4 years.This one's got me stumped.I have a Moto G4 and had purchased a 64GB SD Card (SanDisk Ultra Class I) for it when I got it, prima...
Hey everyone, I'm new to android, and in particular the Spotify app for android having used it for iOS for the past 4 years. This one's got me stumped. I have a Moto G4 and had purchased a 6...
Not applicable
1414 Views
6 replies
0 likes
Hi,Spotify app used to show on my Android when music is played, allowing me to skip songs without unlocking my phone, but now it doesn't do that anymore. I have to key in my password every time to be able to skip or find out what song it's playing. H...
Hi, Spotify app used to show on my Android when music is played, allowing me to skip songs without unlocking my phone, but now it doesn't do that anymore. I have to key in my password every time to ...
Casual Listener
554 Views
2 replies
1 likes
Since yesterday the notification that tells you spotify is open (the notification bar controller) will not appear. I have reinstalled and the options in my android and spotify settings are both switched to on. My android setting is set to "priority."...
Since yesterday the notification that tells you spotify is open (the notification bar controller) will not appear. I have reinstalled and the options in my android and spotify settings are both switc...
Casual Listener
670 Views
1 replies
1 likes
On this versionMusic doesnt stop anymore during a phonecall. Im hearing both the caller and the music at the same time!Music doesnt stop anymore after losing bluetooth or headset connection, instead it switches to speaker while continueing to play.Th...
On this version Music doesnt stop anymore during a phonecall. Im hearing both the caller and the music at the same time! Music doesnt stop anymore after losing bluetooth or headset connection, inst...
Community Legend
471 Views
1 replies
1 likes
Immer wenn ich die Songs herunterlade (ca. 1.350 Songs) und wenn es dann fertig ist und ich dann die Taskleiste lösche sind alle Songs wieder gelöscht und muss dann wieder auf herunterladen drücken das dauert aber ewig und wenn ich jetzt nicht zuhaus...
Immer wenn ich die Songs herunterlade (ca. 1.350 Songs) und wenn es dann fertig ist und ich dann die Taskleiste lösche sind alle Songs wieder gelöscht und muss dann wieder auf herunterladen drücken d...
274 Views
0 replies
0 likes
After last update of Spotify, my app stop (like Mute) the music sound After a call and just back to work when i restart the os.
After last update of Spotify, my app stop (like Mute) the music sound After a call and just back to work when i restart the os.
Community Legend
867 Views
5 replies
0 likes
I like finding new music on Spotify. Sometimes I'll find a song in a style I've never come across before. I found something today that that sounds like a cross between indie, funk and electronic. But I don't know exactly what genre it fits into. Is t...
I like finding new music on Spotify. Sometimes I'll find a song in a style I've never come across before. I found something today that that sounds like a cross between indie, funk and elect...
Not applicable
1615 Views
3 replies
0 likes
I have a question....I have reached my limit of songs im allowed to download. I want to change which songs i download and change some playlist. How can i do this??I can't seem to figure out how to unload a song?
I have a question.... I have reached my limit of songs im allowed to download. I want to change which songs i download and change some playlist. How can i do this?? I can't seem to figure out how t...
Community Legend
1202 Views
1 replies
0 likes
Hello, My name is Arturo, I'm from Mexico, sorry about my english tough, well, here is the thing, I got a new celphone, I bought it like 2 months ago after my xperia crashed down, well, is a Huawei Y560, Android 5.1.1 , I'm a premium user, so I use o...
Hello, My name is Arturo, I'm from Mexico, sorry about my english tough, well, here is the thing, I got a new celphone, I bought it like 2 months ago after my xperia crashed down, well, is a Huawei Y...
Regular
1189 Views
9 replies
0 likes
Contemplating on becoming a subscriber..Just a few question prior to taking the plunge.I own a few devices, maybe more then some or average then a user.Smart Phone Galaxy S4 *Fully updated* for my region.Tablet samsung SM-210R *Fully updated* for my ...
Contemplating on becoming a subscriber.. Just a few question prior to taking the plunge. I own a few devices, maybe more then some or average then a user. Smart Phone Galaxy S4 *Fully up...
Newbie
916 Views
5 replies
0 likes
Hi, I have one song which crashes the app on my Galaxy S7, runing Android 6.0.1 and whatever the latest version of Spotify is. https://open.spotify.com/track/1a4QUyVcsbGDvbEXZaRNC1 This song - just randomly stops playing, and Spotify just hangs. I've...
Hi, I have one song which crashes the app on my Galaxy S7, runing Android 6.0.1 and whatever the latest version of Spotify is. https://open.spotify.com/track/1a4QUyVcsbGDvbEXZaRNC1 ...
Casual Listener
456 Views
2 replies
0 likes
Hi there, Sorry if this has already been answered but I can't seem to find an answer. Recently upgraded my phone from an S3 to S7. On my new phone all my songs and playlists appear, but do I have to download them again or are there some data files/ca...
Hi there, Sorry if this has already been answered but I can't seem to find an answer. Recently upgraded my phone from an S3 to S7. On my new phone all my songs and playlists appear, but d...
Community Legend
1111 Views
3 replies
0 likes
Hi,my Android Spotify app (version 6.3.0.882 armV7) has a really annoying behavior for some days: when I download a podcast episode there's no progress spinner feedback but the green "downloaded" status immediately shows.When I try to listen to that ...
Hi, my Android Spotify app (version 6.3.0.882 armV7) has a really annoying behavior for some days: when I download a podcast episode there's no progress spinner feedback but the green "downloaded" s...
250 Views
0 replies
0 likes
Roadie
523 Views
1 replies
0 likes
The daily mis showed up under the the radio section for a short while and then went missing. can't seem to get it back. i have already tried logging out and in and its updated to the latest version. i understand that it may still be crawling but it s...
The daily mis showed up under the the radio section for a short while and then went missing. can't seem to get it back. i have already tried logging out and in and its updated to the latest version.&...
Roadie
916 Views
1 replies
1 likes
I've had some recent weird episodes with my music. Spotify will be open, phone will be locked, a song will be playing and randomly the volume will change and most of the time the song will stop because the volume turns all the way down. Sometimes the...
I've had some recent weird episodes with my music. Spotify will be open, phone will be locked, a song will be playing and randomly the volume will change and most of the time the song wil...
Not applicable
683 Views
1 replies
0 likes
