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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387949 Views

545 replies

34 likes

Account
Free
  • 387949 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8045 Views

0 replies

7 likes

  • 8045 Views
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Daily Mix doesn't refresh every day and doesn't reflect music tastes

The day the Daily Mix feature was rolled out to me, it produced four mixes. This was almost two weeks ago, and the songs on the daily mixes have not changed at all. This is especially frustrating because while two of the mixes do reflect my music tas...

Newbie

The day the Daily Mix feature was rolled out to me, it produced four mixes. This was almost two weeks ago, and the songs on the daily mixes have not changed at all. This is especially frustrating bec...

marlonsphere

Roadie

8767 Views

1 replies

2 likes

  • 8767 Views
  • 1 replies
  • 2 likes

Bluetooth Track Queue

when connected to Bluetooth - Spotify does not provide the track queue / list, it only displays the current track information. I have been a long-time Google Play user, where I would have both the track info and queue of upcoming songs, when connecte...

Visitor

when connected to Bluetooth - Spotify does not provide the track queue / list, it only displays the current track information. I have been a long-time Google Play user, where I would h...

user-removed

Not applicable

1890 Views

2 replies

0 likes

bluetooth
Car
track queue
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Reinstalling Spotify

I have a android, galaxyou S7 (I am a Premium user) Recently songs have either stopped playing half way through or songs that I've had have been "unable to play". I've read reinstalling the app can fix this issue. My concern is will I lose my saved s...

Newbie

I have a android, galaxyou S7 (I am a Premium user) Recently songs have either stopped playing half way through or songs that I've had have been "unable to play". I've read reinstalling the app can f...

marlonsphere

Roadie

957 Views

2 replies

0 likes

  • 957 Views
  • 2 replies
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Way to know in which playlist/s is any given song at once

I have many songs in my play list . I'm not a subscriber. This music is already downloaded. I want to listen to my playlist . But all it will do is let me listen in shuffle. How do I listen to what I want.

Newbie

I have many songs in my play list . I'm not a subscriber. This music is already downloaded. I want to listen to my playlist . But all it will do is let me listen in shuffle. How do I listen to what I...

Joe

Community Legend

443 Views

2 replies

0 likes

  • 443 Views
  • 2 replies
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Cargo a cuenta antes de tiempo

Por que si compro mi cuenta ya me hace el cargo a la cuenta antes de tiempo. Por favor quiero saber por que pasa esto

Newbie

Por que si compro mi cuenta ya me hace el cargo a la cuenta antes de tiempo. Por favor quiero saber por que pasa esto

marcosensation

Casual Listener

658 Views

2 replies

1 likes

  • 658 Views
  • 2 replies
  • 1 likes

Spotify not allowing notifications from other apps

Over the last few months, I have been having problems when using spotify and other apps such as runkeeper or waze. If i'm listening to music, spotify will audio duck when I receiver a notification from either of these apps, but the sound from the not...

Newbie

Over the last few months, I have been having problems when using spotify and other apps such as runkeeper or waze. If i'm listening to music, spotify will audio duck when I receiver a notification fr...

crematedman

Community Legend

541 Views

1 replies

1 likes

  • 541 Views
  • 1 replies
  • 1 likes

Descarga de música en el teléfono

La música que descargo de spotify se está guardando directamente en la música de mi teléfono (android), tengo entendido que no debería de ser así y además no quiero porque me quedaría sin espacio. ¿Cómo puedo evitar que se guarde en mi teléfono, o es...

Newbie

La música que descargo de spotify se está guardando directamente en la música de mi teléfono (android), tengo entendido que no debería de ser así y además no quiero porque me quedaría sin espacio. ¿C...

240 Views

0 replies

0 likes

  • 240 Views
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Hi, I've a problem with the song's sequence, It doesnt change automatically the song

Hi,Everytime that I'm listening Playlists or albums and using other Apps or just Standby my phone, It doesnt change automatically the song and I've to open Spotify for it to happen.How can I do?I obviuosly have Premium.

Casual Listener

Hi, Everytime that I'm listening Playlists or albums and using other Apps or just Standby my phone, It doesnt change automatically the song and I've to open Spotify for it to happen. How can I do? ...

Joe

Community Legend

518 Views

3 replies

0 likes

  • 518 Views
  • 3 replies
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App Crashing on Android

Spotify app on my Android keeps crashing everytime I'm in the underground. It didn't do this before, why ishould it happening now?

Regular

Spotify app on my Android keeps crashing everytime I'm in the underground. It didn't do this before, why ishould it happening now?

Joe

Community Legend

504 Views

1 replies

0 likes

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  • 1 replies
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Equliaser on a huawei p9

Hey. Where can i find equaliser on my huawei p9? It is not where it was on my samsung phone

Newbie

Hey. Where can i find equaliser on my huawei p9? It is not where it was on my samsung phone

Joe

Community Legend

1021 Views

1 replies

0 likes

  • 1021 Views
  • 1 replies
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Spotify connects to other unknown devices!

Hey folks, since a couple of weeks my Spotify (on PC and iPhone) stops playing music and connects to other, unknown devices(mostly iPhones)! After it stops playing my music I click on "play on this computer (for example) and it starts playing a total...

Casual Listener

Hey folks, since a couple of weeks my Spotify (on PC and iPhone) stops playing music and connects to other, unknown devices(mostly iPhones)! After it stops playing my music I click on "play on this c...

Joe

Community Legend

1192 Views

4 replies

0 likes

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  • 4 replies
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Can't play entire album on android phone

When I search for an album on my mobile phone through my free Spotify account and then try to play it, it only plays one song from the album and then starts playing suggested songs from the same artist. This doesn't happen on my computer or tablet. I...

Visitor

When I search for an album on my mobile phone through my free Spotify account and then try to play it, it only plays one song from the album and then starts playing suggested songs from the same arti...

aodhokeady

Gig Goer

652 Views

3 replies

0 likes

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  • 3 replies
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Stations Question

I am using a Galaxy S7:So when I am using the rating option (thumbs up/thumbs down) between songs it does not reset for the next song. I mean If I rate a Daft Punk some as a "thumbs up" then skip to a Korn song the "thumbs up" doesn't go away. It is ...

Visitor

I am using a Galaxy S7: So when I am using the rating option (thumbs up/thumbs down) between songs it does not reset for the next song. I mean If I rate a Daft Punk some as a "thumbs up" then skip t...

aodhokeady

Gig Goer

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
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Local data

I can't play the song I added from Local Data although I've downloaded the playlist!

Newbie

I can't play the song I added from Local Data although I've downloaded the playlist!

aodhokeady

Gig Goer

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
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Solved!! Lost all playlists and songs

I traveled to another country, when I arrived I lost all my playlists, even the ones I created. The playlist exist, people who follow it can still see it, but it does not show on my songs, neither can I follow it or download it.Already came back to m...

Casual Listener

I traveled to another country, when I arrived I lost all my playlists, even the ones I created. The playlist exist, people who follow it can still see it, but it does not show on my songs, neither ca...

aodhokeady

Gig Goer

755 Views

3 replies

0 likes

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  • 3 replies
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Spotify stops playing after getting into background

Since the beginning of the Spotify Android app the app stops playing song after a short time, after it is going into the background. So it's not possible to hear songs and read a book, check mails etc. So far it's more or less useless to use the Andr...

Roadie

Since the beginning of the Spotify Android app the app stops playing song after a short time, after it is going into the background.   So it's not possible to hear songs and read a book, check...

LucyLuLuu

Roadie

2079 Views

7 replies

0 likes

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Solved!! Accidentally "hating" an artist in Daily Mix

Hello! Loving the Daily Mix feature so far! But I have a small problem. I saw the icon to "hate" a song, which I tapped on not knowing what it does, and in sort of a quick panic, I stopped a very well-liked artist from appearing in the Mix. My questi...

Casual Listener

Hello! Loving the Daily Mix feature so far! But I have a small problem. I saw the icon to "hate" a song, which I tapped on not knowing what it does, and in sort of a quick panic, I stopped a very wel...

crematedman

Community Legend

1341 Views

3 replies

2 likes

  • 1341 Views
  • 3 replies
  • 2 likes

Solved!! Local Files on Phone

So I recently bought an album that is not fully available on Spotify and when I go to sync the local files to my phone it recognizes the album but still only allows me to listen to the songs that are available in Spotify's library. I can however list...

Casual Listener

So I recently bought an album that is not fully available on Spotify and when I go to sync the local files to my phone it recognizes the album but still only allows me to listen to the songs that are...

Joe

Community Legend

1730 Views

3 replies

0 likes

local files sync mobile phone
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  • 3 replies
  • 0 likes