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Lockscreen buttons disappears

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Lockscreen buttons disappears

Gig Goer

When using Android 4.4 Kitkat (vanilla Android), the "previous track" and "skip track" buttons on the lockscreen sometimes disappears.

You have to pause and then play again (or turn the screen off) in order for them to reappear. This happens often when you skip songs.

This is very common, as many users have mentioned it in this thread http://community.spotify.com/t5/Help-Android/Android-4-4-Spotify-doesnt-load-images/td-p/576494)

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Re: Lockscreen buttons disappears

Community Legend

Hi,

 

This is a known issue on Android 4.4 KitKat. I know the team is aware of it and are currently working on a fix (album art issue has been fixed, but has not yet been pushed to play as I believe they hope to push both fixes out in one go).


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
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Spotify Android Version History

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Re: Lockscreen buttons disappears

Community Manager
Community Manager

We just released a new update which should have fixed the lockscreen control issue.

Community Ergo Sum

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Re: Lockscreen buttons disappears

Casual Listener
Yup that problem still persists after the apk update . there is also a notable lag when sweeping through songs within the app as well
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Re: Lockscreen buttons disappears

Casual Listener

Happens on my Nexus 5 (4.4) as well. At the moment did to hit the Pause/Play button for Fwd and Rwd to appear.

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Solution!

Re: Lockscreen buttons disappears

Community Legend

Hi,

 

This is a known issue on Android 4.4 KitKat. I know the team is aware of it and are currently working on a fix (album art issue has been fixed, but has not yet been pushed to play as I believe they hope to push both fixes out in one go).


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

View solution in original post

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Re: Lockscreen buttons disappears

Casual Listener
They've released an update apk if you can't wait until its pushed to the play store. Its available in the thread regarding the issue.
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Re: Lockscreen buttons disappears

Casual Listener

I received the update from Google Play fixing the album art issue, but the control buttons still disappear from my lockscreen on 4.4 KitKat.

 

Where I can find the updated APK?

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Re: Lockscreen buttons disappears

Casual Listener

Would like to +1 this with the updated APK, using a Nexus 4. I did notice that with lockscreen widgets disabled, the skip buttons seemed to disappear after skipping a single track but with lockscreen widgets enabled, it appeared to vary more with between 1-3 tracks for the buttons to disappear.

 

Missing Buttons

 

Also noticing a lag when skipping which I don't recall having on Android 4.3, but I think this is minor and possibly a matter of perception.

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Re: Lockscreen buttons disappears

Casual Listener

I definitely  have the lag too.

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Re: Lockscreen buttons disappears

Casual Listener

The very same. Seems to happen regardless of whether I use the lockscreen controls, the notification bar controls or the in-app main controls.

 

Would you agree that tracks tended to load more or less instantly in 4.3?

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Re: Lockscreen buttons disappears

Casual Listener

Yes, I agree: they do lag noticeably more than in 4.3.

 

I didn't complain about it because it's hard to precisely describe this kind of problem and it happened in the past that some  new release introduced a lag that disapperead in the next one.

 

Also for me the lockscreen buttons issue is very important: I use Spotify with my car stereo, but I also have the GPS on when driving, so when I want to skip a track i simply push the hardware lock button twice so that I know the control would be on the screen and touch it without watching (eyes on the road!).

 

Obviously I can't do this move without watching if I have to wait for the controls to randomly appear. 😞

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