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Meu plano premium sumiu após limpar os dados do app

Meu plano premium sumiu após limpar os dados do app



Eu costumo limpar os cachês dos meus apps para liberar espaço da memória já que meu android é "teco teco" rs e tive a infeliz ideia de limpar os dados do app do spotify.

quando fui acessar o app e logar percebi que meu plano premium não estava habilitado. Como devo proceder eu ganhei esse plano atavés de uma pessoa que me add a partir do plano dela. Para ajudar não estou achando o email que constava o que estou nesse plano.

1 Reply

Hey @joannecsanadi! Thanks for getting in touch with the Spotify Community. Hope you don't mind if we reply in English. 


In this moment, we don't offer support in Portuguese here. We'd recommend reaching out to Spotify Support so they can look into this:


If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.


Let us know if you have any other questions. We'll be here for you 🙂



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