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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387598 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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Looking for pop chillout playlist from august 16th 2016

I had this playlist and it was great but as usual the songs switch weekly and I never had a chance to save the songs from the list. Is there a way to recover a list of the songs from this ever changing playlist for a particular week? Any help is welc...

Newbie

I had this playlist and it was great but as usual the songs switch weekly and I never had a chance to save the songs from the list. Is there a way to recover a list of the songs from this ever changi...

698 Views

0 replies

0 likes

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Share whole songs on fb

Is there any way to share the WHOLE song I want to share on fb, instead of just 30 seconds? This is ridicoulously frustrating! Who wants to share a sample of a song? If I want to share a specific someone, of course I want everyone to listen to the wh...

Casual Listener

Is there any way to share the WHOLE song I want to share on fb, instead of just 30 seconds? This is ridicoulously frustrating! Who wants to share a sample of a song? If I want to share a specific som...

Joe

Community Legend

1247 Views

1 replies

1 likes

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  • 1 replies
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Spotify playback keeps stopping

My Spotify (on Android latest version) stops two or three times during each track, which is incredibly annoying to say the least. This has only started to happen since I upgraded to the latest version of Android.Before I ditch my beloved Spotify, I w...

Newbie

My Spotify (on Android latest version) stops two or three times during each track, which is incredibly annoying to say the least. This has only started to happen since I upgraded to the latest versio...

ameikle

Newbie

660 Views

1 replies

2 likes

Spotify Stops Playback
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Downloads continually self destructing

Using a wileyfox swift handset that runs a modified version of android, specifically cyanogen OS crackling 13.01.2 (android 6.0.1).Over different OS updates and Spotify updates, and since using this phone for coming up a year the downloads will undow...

Casual Listener

Using a wileyfox swift handset that runs a modified version of android, specifically cyanogen OS crackling 13.01.2 (android 6.0.1). Over different OS updates and Spotify updates, and since using t...

491 Views

0 replies

0 likes

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Android Device Id - Spotify Offline Songs on SD Card but not showing in App

Hi, I am having a problem where my offline tracks disappear. I have recently moved to a country where internet is limited and therefore this is a real problem for me. I'm 90% sure that the issue is due to using Android File Transfer to mount the sd c...

Casual Listener

Hi,   I am having a problem where my offline tracks disappear. I have recently moved to a country where internet is limited and therefore this is a real problem for me.     I'm 90...

benchharp

Casual Listener

1636 Views

6 replies

0 likes

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Music stops in offline and online modes on Android

Need help ASAP. Posted a few days ago with no response, I have a marathon in a week and my offline music (online as well) stops randomly. I have reinstalled the program, turned off my phone, but I can't find any recent threads that help with this iss...

Newbie

Need help ASAP. Posted a few days ago with no response, I have a marathon in a week and my offline music (online as well) stops randomly. I have reinstalled the program, turned off my phone, but I ca...

487 Views

0 replies

0 likes

Android
stops playing
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Adroid phone not syncing

I had an old account and before when I'd save a song. It would automatically save that artist in my library because I have their song. Now when i save a song, it only saves that song in the song section and doesn't save it anywhere else. If I save al...

Newbie

I had an old account and before when I'd save a song. It would automatically save that artist in my library because I have their song. Now when i save a song, it only saves that song in the song sect...

640 Views

0 replies

0 likes

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Help me

I am using premium but ıt says 'you are using free spotify' I can't listen my musics

Newbie

I am using premium but ıt says 'you are using free spotify' I can't listen my musics 😞

KatesHere

Community Legend

578 Views

1 replies

0 likes

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  • 1 replies
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Problemas en descarga

Agrego una cancion y no se me descarga que puedo hacer?

Newbie

Agrego una cancion y no se me descarga que puedo hacer?

Murchi

Casual Listener

610 Views

1 replies

0 likes

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Playlist/library issues

I just downloaded Spotify. I am unable to save songs, I can't add to my library. I don't even have a library to view. I can't download anything either. It will only let me "play shuffle". If anyone has any advice, I could use the help.

Newbie

I just downloaded Spotify. I am unable to save songs, I can't add to my library. I don't even have a library to view. I can't download anything either. It will only let me "play shuffle". If anyone h...

Fredcruz17

Newbie

1024 Views

2 replies

0 likes

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New phone and moving music on SD card

I have spotify set up on my Android phone with the offline music saving to the SD Card. If I buy a new phone is it possible to transfer the SD Card to the new phone and point Spotify to the SD card location and pick up the offline music so it doesn't...

Music Fan

I have spotify set up on my Android phone with the offline music saving to the SD Card.   If I buy a new phone is it possible to transfer the SD Card to the new phone and point Spotify to the ...

Daniel

Community Legend

2395 Views

1 replies

0 likes

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Share Playlist without Following each other

So basically I just made a playlist for someone, and I want to share it with him. the thing is, I follow his spotify account but he doesn't follow mine (He just doesn't care) and he doesn't have Facebook either, so is it still possible to share my pl...

Newbie

So basically I just made a playlist for someone, and I want to share it with him. the thing is, I follow his spotify account but he doesn't follow mine (He just doesn't care) and he doesn't have Face...

Daniel

Community Legend

553 Views

1 replies

0 likes

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Android Spotify Playing in Slow Motion

I have a galaxy note 5 and the spotify app is playing in slow motion. how do i fix????

Newbie

I have a galaxy note 5 and the spotify app is playing in slow motion.   how do i fix????

Daniel

Community Legend

5465 Views

1 replies

0 likes

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  • 1 replies
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Vast majority of downloaded songs have "undownloaded"

Hi everyone,I had most of my library downloaded to my Android device (Nexus 6p,recently updated to Nougat). Spotify took nearly all of around 40GB of my available space.This morning, vast majority of that has disappeared and nearly all of the songs a...

Newbie

Hi everyone, I had most of my library downloaded to my Android device (Nexus 6p,recently updated to Nougat). Spotify took nearly all of around 40GB of my available space. This morning, vast maj...

Daniel

Community Legend

821 Views

1 replies

0 likes

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Suggest songs - bug?

Hello, I have problem while using Spotify Free (i've used Premium) i wanted to listen one of movie's soundtrack (Daredevil, X-men:the last stand) album and afrer 2 songs Spotify played Katy Perry after that Niki Minaj etc. after few more it played on...

Casual Listener

Hello,    I have problem while using Spotify Free (i've used Premium) i wanted to listen one of movie's soundtrack (Daredevil, X-men:the last stand) album and afrer 2 songs Spotify played...

sha2gy

Casual Listener

549 Views

2 replies

0 likes

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  • 2 replies
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All downloaded music disappeared.

Yesterday afternoon I was listening my downloaded music and everything was fine.At night I left home and pressed play button so i could keep listening to the album had downloaded months ago.40 min later I noticed that there were a gap larger than usu...

Regular

Yesterday afternoon I was listening my downloaded music and everything was fine. At night I left home and pressed play button so i could keep listening to the album had downloaded months ago. 40 ...

Ftsan

Regular

1882 Views

12 replies

0 likes

Android
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Solved!! Can't log in

I was having trouble paying for primum so I can go offline for a flight tomorrow so I tried to log out and log back in. But now I can't log in and I already reset my password to the password i thought it was but still can't log in on the app but can ...

Regular

I was having trouble paying for primum so I can go offline for a flight tomorrow so I tried to log out and log back in. But now I can't log in and I already reset my password to the password i though...

ItsNotMeButIsMe

Regular

1330 Views

9 replies

0 likes

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Fatura de pagamento

estou pagando o spotify premium porem estou usando a versao free, por favor eu quero baixar minhas musica e ouvi-las em offiline

Newbie

estou pagando o spotify premium porem estou usando a versao free, por favor eu quero baixar minhas musica e ouvi-las em offiline 

Bittencourt

Spotify Star

925 Views

1 replies

0 likes

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Meu aplicativo não incorpora mais as músicas encontradas no Shazam. Antes fazia normalmente

até a ultima atualização todas as musicas encontradas pelo Shazam eram automaticamente incluidas na minha paylist do Spotify e era feito o download. Agora não é mais incorporada a playlist O que eu posso fazer?

Visitor

até a ultima atualização todas as musicas encontradas pelo Shazam eram automaticamente incluidas na minha paylist do Spotify e era feito o download. Agora não é mais incorporada a playlist  O q...

Bittencourt

Spotify Star

1716 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes