Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
203025 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
547973 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
455697 Views
571 replies
38 likes
Hello Everybody,I got quite a weird problem with my Spotify music that I downloaded on my phone.When I´m offline and I open my app and go to my library it closes the app instantly.But when I use cellular or wifi and chose a playlist and then turn off...
Hello Everybody, I got quite a weird problem with my Spotify music that I downloaded on my phone. When I´m offline and I open my app and go to my library it closes the app instantly. But when ...
Community Legend
525 Views
1 replies
0 likes
When I open Spotify in offline mode it crashes (I have Spotify premium) solution?
When I open Spotify in offline mode it crashes (I have Spotify premium) solution?
Community Legend
953 Views
1 replies
0 likes
I reordered a playlist in Windows and want it to sync to my Android app. Is there a way to force the 'reconcile' without recreating the playlist in the Spotify app?
I reordered a playlist in Windows and want it to sync to my Android app. Is there a way to force the 'reconcile' without recreating the playlist in the Spotify app?
Community Legend
615 Views
1 replies
0 likes
Since the update for the "Daily Mix" playlist, the Spotify app is closing when opened offline. I've already reinstalled the app more than once and the problem persists. Does anyone know how to solve this? Tks!
Since the update for the "Daily Mix" playlist, the Spotify app is closing when opened offline. I've already reinstalled the app more than once and the problem persists. Does anyone know how ...
Community Legend
546 Views
2 replies
0 likes
Todas as vezes que entro no aplicativo sem internet o aplicativo abre a tela inicial, mas fecha rapidamente, antes mesmo que eu possa clicar em qualquer coisa. Com conexão a internet por wifi o aplicativo funciona normalmente. Uso o aplicativo no mes...
Todas as vezes que entro no aplicativo sem internet o aplicativo abre a tela inicial, mas fecha rapidamente, antes mesmo que eu possa clicar em qualquer coisa. Com conexão a internet por wifi o aplic...
Newbie
622 Views
2 replies
0 likes
Spotify is using over a Gb over space on my phone even though I have no tracks listed as "available offline". How do I find out which tracks it's saved and delete them or can I just delete them with a File Manager app?
Spotify is using over a Gb over space on my phone even though I have no tracks listed as "available offline". How do I find out which tracks it's saved and delete them or can I just delete them with ...
Community Legend
1510 Views
3 replies
0 likes
Utilizo a conta Premium do serviço, mas nos últimos dias erao acontecendo erros que queria uma solução urgente.Eu usava o cartão SD como memória interna, Android 6.0, mas dai percebi um erro/bug que afetava na hora de execução do aplicativo. Toda vez...
Utilizo a conta Premium do serviço, mas nos últimos dias erao acontecendo erros que queria uma solução urgente. Eu usava o cartão SD como memória interna, Android 6.0, mas dai percebi um erro/bug qu...
Not applicable
1184 Views
1 replies
0 likes
Hello,My Spotify keeps deleting offline tracks from my OnePlus3 phone running Android 6.0.1. The phone is not rooted and does not run any custom rom.I have looked at my offline devices and can see two android phones listed. One was last updated 03/10...
Hello, My Spotify keeps deleting offline tracks from my OnePlus3 phone running Android 6.0.1. The phone is not rooted and does not run any custom rom. I have looked at my offline devices and ca...
Community Legend
624 Views
3 replies
0 likes
Hi all, I have added some local files to a playlist. These will play on my pc, working fine. When I open this playlist on my phone, all the tracks are grayed out. when I go to download, I get the message 'waiting to download', and nothing happens....
Hi all, I have added some local files to a playlist. These will play on my pc, working fine. When I open this playlist on my phone, all the tracks are grayed out. when I go to downl...
Community Legend
402 Views
1 replies
0 likes
Whenever I go to the "your music" tab without having an active internet connection, the app crashes after a few seconds. This problem appeared with the Daily Mix update. With an internet connection, it doesn't crash and I can stay on the tab indefini...
Whenever I go to the "your music" tab without having an active internet connection, the app crashes after a few seconds. This problem appeared with the Daily Mix update. With an internet connection, ...
Community Legend
647 Views
2 replies
0 likes
I accidentaly clicked on " remove all songs by that artist" and now I want to undo it.Thanks
I accidentaly clicked on " remove all songs by that artist" and now I want to undo it. Thanks
Community Legend
811 Views
1 replies
0 likes
Hello!Recently I've been encountering issues with playing local files off of Spotify on Android (Nexus 6P, Android 7.0). I have local files in a playlist with Spotify content (I do have Premium) and usually just click the green download button on Spo...
Hello! Recently I've been encountering issues with playing local files off of Spotify on Android (Nexus 6P, Android 7.0). I have local files in a playlist with Spotify content (I do have Premium) ...
Community Legend
1310 Views
1 replies
0 likes
Hi everyone. My girlfriend and I both have our own spotify premium accounts and we love to share music with one another, but we the only way I know if she sends me music is by a tiny little blue dot on my notification bell in the Android app. Is ther...
Hi everyone. My girlfriend and I both have our own spotify premium accounts and we love to share music with one another, but we the only way I know if she sends me music is by a tiny little ...
Community Legend
447 Views
1 replies
0 likes
When I try to search the app says "Oops something went wrong."I have restarted, logged out and in, logged out and restarted, and uninstall restart reinstall.Version: 6.0.2.1 028 armV7Phone: Nexus 6PAndroid: 7.0
When I try to search the app says "Oops something went wrong." I have restarted, logged out and in, logged out and restarted, and uninstall restart reinstall. Version: 6.0.2.1 028 armV7 Phone: Nex...
Not applicable
754 Views
4 replies
0 likes
Help! I can't use Spotify offline because close al the time... I reinstall the application and it's the same...
Help! I can't use Spotify offline because close al the time... I reinstall the application and it's the same...
Newbie
755 Views
3 replies
0 likes
The Mini Cooper (and BMW's iDrive) system works flawlessly when using Spotify with iOS - isn't it time to bring it to Android?I have an iOS device, but I do want to go back to my trusty Android - I just can't believe that Android isn't supported by s...
The Mini Cooper (and BMW's iDrive) system works flawlessly when using Spotify with iOS - isn't it time to bring it to Android? I have an iOS device, but I do want to go back to my trusty Android - I...
479 Views
0 replies
0 likes
J'ai sans faire exprès supprimer les notifications spotify de mon téléphone Android et de ce fait je n'ai plus la barre avec les chansons dans mes notifications. Comment puis je régler cela ? Merci d'avance !
J'ai sans faire exprès supprimer les notifications spotify de mon téléphone Android et de ce fait je n'ai plus la barre avec les chansons dans mes notifications. Comment puis je régler cela ? Merci d...
661 Views
0 replies
1 likes
How do I delete it?
How do I delete it?
Newbie
438 Views
2 replies
0 likes
