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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118802 Views

27 replies

4 likes

  • 118802 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239677 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239677 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600544 Views

79 replies

3 likes

  • 600544 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492993 Views

581 replies

42 likes

Account
Free
  • 492993 Views
  • 581 replies
  • 42 likes

Samsung S7, Spotify & BT

I recently changed from a Samsung A5 to a Samsung S7 and am now having issues when I listen to Spotify over BT in my Toyota Yaris (that I did succesfully with the A5 for the last 2 years)After a period of time the UI on both the phone & the car syste...

Newbie

I recently changed from a Samsung A5 to a Samsung S7 and am now having issues when I listen to Spotify over BT in my Toyota Yaris (that I did succesfully with the A5 for the last 2 years) After a pe...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Can not use Next, Previous and Save from lockscreen

Hello, I have a Moto X Style on Android 6.0. The lockscreen controls does not work except for the play and pause button. I have tried following this guide: https://community.spotify.com/t5/Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/91...

Casual Listener

Hello,   I have a Moto X Style on Android 6.0.  The lockscreen controls does not work except for the play and pause button.  I have tried following this guide: https://communi...

le_loup_

Casual Listener

652 Views

2 replies

0 likes

  • 652 Views
  • 2 replies
  • 0 likes

Album not avaliable

I have been experiencing a very frustrating issue lately.I have been trying to find SHINee's new album (a kpop group) and for a while it seemed to not be available on Spotify.Later on I discovered that people from the same region as me were able to i...

Newbie

I have been experiencing a very frustrating issue lately. I have been trying to find SHINee's new album (a kpop group) and for a while it seemed to not be available on Spotify. Later on I discovere...

marlonsphere

Roadie

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Spotify acting up on Android

First, the app would always crash whenever I'd be in the underground. Now, the toggle for the the notification panel has disappeared. Which means i have to unlock my phone and go on the app everytime I want to change the song. What is going on with t...

Regular

First, the app would always crash whenever I'd be in the underground. Now, the toggle for the the notification panel has disappeared. Which means i have to unlock my phone and go on the app everytime...

marlonsphere

Roadie

1649 Views

5 replies

1 likes

  • 1649 Views
  • 5 replies
  • 1 likes

No me deja cambiar el almacenamiento a mi tarjeta de memoria SD

Hola a todos, mi problema es que cuando recien instale mi Spotify cambie el almacenamiento a la tarjeta de memoria SD repentinamente note que el almacenamiento lo tenía de vuelta a la memoria de mi equipo y ahora no me deja cambiarla devuelta a la me...

Newbie

Hola a todos, mi problema es que cuando recien instale mi Spotify cambie el almacenamiento a la tarjeta de memoria SD repentinamente note que el almacenamiento lo tenía de vuelta a la memoria de mi e...

2886 Views

0 replies

15 likes

  • 2886 Views
  • 0 replies
  • 15 likes

Moto G4 64GB SD Card FAT32 Storage Area Not Found

Hey everyone,I'm new to android, and in particular the Spotify app for android having used it for iOS for the past 4 years.This one's got me stumped.I have a Moto G4 and had purchased a 64GB SD Card (SanDisk Ultra Class I) for it when I got it, prima...

Visitor

Hey everyone, I'm new to android, and in particular the Spotify app for android having used it for iOS for the past 4 years. This one's got me stumped. I have a Moto G4 and had purchased a 6...

user-removed

Not applicable

1536 Views

6 replies

0 likes

  • 1536 Views
  • 6 replies
  • 0 likes

App doesn't show up on mobile when music is playing

Hi,Spotify app used to show on my Android when music is played, allowing me to skip songs without unlocking my phone, but now it doesn't do that anymore. I have to key in my password every time to be able to skip or find out what song it's playing. H...

Casual Listener

Hi, Spotify app used to show on my Android when music is played, allowing me to skip songs without unlocking my phone, but now it doesn't do that anymore. I have to key in my password every time to ...

tamwinny

Casual Listener

621 Views

2 replies

1 likes

  • 621 Views
  • 2 replies
  • 1 likes

Solved!! Permanent notification no appearing

Since yesterday the notification that tells you spotify is open (the notification bar controller) will not appear. I have reinstalled and the options in my android and spotify settings are both switched to on. My android setting is set to "priority."...

Casual Listener

Since yesterday the notification that tells you spotify is open (the notification bar controller) will not appear. I have reinstalled and the options in my android and spotify settings are both switc...

Mhowland1022

Casual Listener

748 Views

1 replies

1 likes

  • 748 Views
  • 1 replies
  • 1 likes

Buggy v6.3.0.arm v7

On this versionMusic doesnt stop anymore during a phonecall. Im hearing both the caller and the music at the same time!Music doesnt stop anymore after losing bluetooth or headset connection, instead it switches to speaker while continueing to play.Th...

Newbie

On this version Music doesnt stop anymore during a phonecall. Im hearing both the caller and the music at the same time! Music doesnt stop anymore after losing bluetooth or headset connection, inst...

Joe

Community Legend

527 Views

1 replies

1 likes

  • 527 Views
  • 1 replies
  • 1 likes

Spotify Offline

Immer wenn ich die Songs herunterlade (ca. 1.350 Songs) und wenn es dann fertig ist und ich dann die Taskleiste lösche sind alle Songs wieder gelöscht und muss dann wieder auf herunterladen drücken das dauert aber ewig und wenn ich jetzt nicht zuhaus...

Newbie

Immer wenn ich die Songs herunterlade (ca. 1.350 Songs) und wenn es dann fertig ist und ich dann die Taskleiste lösche sind alle Songs wieder gelöscht und muss dann wieder auf herunterladen drücken d...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Sond Mute After a Call

After last update of Spotify, my app stop (like Mute) the music sound After a call and just back to work when i restart the os.

Casual Listener

After last update of Spotify, my app stop (like Mute) the music sound After a call and just back to work when i restart the os.

Joe

Community Legend

1001 Views

5 replies

0 likes

  • 1001 Views
  • 5 replies
  • 0 likes

Solved!! What genre is that?

I like finding new music on Spotify. Sometimes I'll find a song in a style I've never come across before. I found something today that that sounds like a cross between indie, funk and electronic. But I don't know exactly what genre it fits into. Is t...

Music Fan

I like finding new music on Spotify. Sometimes I'll find a song in a style I've never come across before. I found something today that that sounds like a cross between indie, funk and elect...

user-removed

Not applicable

1720 Views

3 replies

0 likes

  • 1720 Views
  • 3 replies
  • 0 likes

Unloading songs

I have a question....I have reached my limit of songs im allowed to download. I want to change which songs i download and change some playlist. How can i do this??I can't seem to figure out how to unload a song?

Newbie

I have a question.... I have reached my limit of songs im allowed to download. I want to change which songs i download and change some playlist. How can i do this?? I can't seem to figure out how t...

Joe

Community Legend

1289 Views

1 replies

0 likes

  • 1289 Views
  • 1 replies
  • 0 likes

sd Storage problem

Hello, My name is Arturo, I'm from Mexico, sorry about my english tough, well, here is the thing, I got a new celphone, I bought it like 2 months ago after my xperia crashed down, well, is a Huawei Y560, Android 5.1.1 , I'm a premium user, so I use o...

Regular

Hello, My name is Arturo, I'm from Mexico, sorry about my english tough, well, here is the thing, I got a new celphone, I bought it like 2 months ago after my xperia crashed down, well, is a Huawei Y...

arturock1

Regular

1443 Views

9 replies

0 likes

  • 1443 Views
  • 9 replies
  • 0 likes

Solved!! Offline Tablet USE inquiry.

Contemplating on becoming a subscriber..Just a few question prior to taking the plunge.I own a few devices, maybe more then some or average then a user.Smart Phone Galaxy S4 *Fully updated* for my region.Tablet samsung SM-210R *Fully updated* for my ...

Casual Listener

Contemplating on becoming a subscriber.. Just a few question prior to taking the plunge. I own a few devices, maybe more then some or average then a user. Smart Phone Galaxy S4 *Fully up...

aladinassis

Newbie

1080 Views

5 replies

0 likes

  • 1080 Views
  • 5 replies
  • 0 likes

Problem song - crashes Android app, plays fine on Desktop/Sonos

Hi, I have one song which crashes the app on my Galaxy S7, runing Android 6.0.1 and whatever the latest version of Spotify is. https://open.spotify.com/track/1a4QUyVcsbGDvbEXZaRNC1 This song - just randomly stops playing, and Spotify just hangs. I've...

Casual Listener

Hi,  I have one song which crashes the app on my Galaxy S7, runing Android 6.0.1 and whatever the latest version of Spotify is.  https://open.spotify.com/track/1a4QUyVcsbGDvbEXZaRNC1 ...

Beefweasel

Casual Listener

541 Views

2 replies

0 likes

  • 541 Views
  • 2 replies
  • 0 likes

Downloaded songs on Android

Hi there, Sorry if this has already been answered but I can't seem to find an answer. Recently upgraded my phone from an S3 to S7. On my new phone all my songs and playlists appear, but do I have to download them again or are there some data files/ca...

Casual Listener

Hi there,  Sorry if this has already been answered but I can't seem to find an answer.  Recently upgraded my phone from an S3 to S7. On my new phone all my songs and playlists appear, but d...

Joe

Community Legend

1203 Views

3 replies

0 likes

  • 1203 Views
  • 3 replies
  • 0 likes

Download only partially completed but inncorrectly displayed as completed

Hi,my Android Spotify app (version 6.3.0.882 armV7) has a really annoying behavior for some days: when I download a podcast episode there's no progress spinner feedback but the green "downloaded" status immediately shows.When I try to listen to that ...

Newbie

Hi, my Android Spotify app (version 6.3.0.882 armV7) has a really annoying behavior for some days: when I download a podcast episode there's no progress spinner feedback but the green "downloaded" s...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Daily mix missing

The daily mis showed up under the the radio section for a short while and then went missing. can't seem to get it back. i have already tried logging out and in and its updated to the latest version. i understand that it may still be crawling but it s...

Newbie

The daily mis showed up under the the radio section for a short while and then went missing. can't seem to get it back. i have already tried logging out and in and its updated to the latest version.&...

marlonsphere

Roadie

999 Views

1 replies

1 likes

  • 999 Views
  • 1 replies
  • 1 likes