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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210961 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210961 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561480 Views

78 replies

3 likes

  • 561480 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463256 Views

575 replies

39 likes

Account
Free
  • 463256 Views
  • 575 replies
  • 39 likes

Hi, I've a problem with the song's sequence, It doesnt change automatically the song

Hi,Everytime that I'm listening Playlists or albums and using other Apps or just Standby my phone, It doesnt change automatically the song and I've to open Spotify for it to happen.How can I do?I obviuosly have Premium.

Casual Listener

Hi, Everytime that I'm listening Playlists or albums and using other Apps or just Standby my phone, It doesnt change automatically the song and I've to open Spotify for it to happen. How can I do? ...

Joe

Community Legend

646 Views

3 replies

0 likes

  • 646 Views
  • 3 replies
  • 0 likes

App Crashing on Android

Spotify app on my Android keeps crashing everytime I'm in the underground. It didn't do this before, why ishould it happening now?

Regular

Spotify app on my Android keeps crashing everytime I'm in the underground. It didn't do this before, why ishould it happening now?

Joe

Community Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Equliaser on a huawei p9

Hey. Where can i find equaliser on my huawei p9? It is not where it was on my samsung phone

Newbie

Hey. Where can i find equaliser on my huawei p9? It is not where it was on my samsung phone

Joe

Community Legend

1093 Views

1 replies

0 likes

  • 1093 Views
  • 1 replies
  • 0 likes

Spotify connects to other unknown devices!

Hey folks, since a couple of weeks my Spotify (on PC and iPhone) stops playing music and connects to other, unknown devices(mostly iPhones)! After it stops playing my music I click on "play on this computer (for example) and it starts playing a total...

Casual Listener

Hey folks, since a couple of weeks my Spotify (on PC and iPhone) stops playing music and connects to other, unknown devices(mostly iPhones)! After it stops playing my music I click on "play on this c...

Joe

Community Legend

1413 Views

4 replies

0 likes

  • 1413 Views
  • 4 replies
  • 0 likes

Can't play entire album on android phone

When I search for an album on my mobile phone through my free Spotify account and then try to play it, it only plays one song from the album and then starts playing suggested songs from the same artist. This doesn't happen on my computer or tablet. I...

Visitor

When I search for an album on my mobile phone through my free Spotify account and then try to play it, it only plays one song from the album and then starts playing suggested songs from the same arti...

aodhokeady

Gig Goer

754 Views

3 replies

0 likes

  • 754 Views
  • 3 replies
  • 0 likes

Stations Question

I am using a Galaxy S7:So when I am using the rating option (thumbs up/thumbs down) between songs it does not reset for the next song. I mean If I rate a Daft Punk some as a "thumbs up" then skip to a Korn song the "thumbs up" doesn't go away. It is ...

Visitor

I am using a Galaxy S7: So when I am using the rating option (thumbs up/thumbs down) between songs it does not reset for the next song. I mean If I rate a Daft Punk some as a "thumbs up" then skip t...

aodhokeady

Gig Goer

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Local data

I can't play the song I added from Local Data although I've downloaded the playlist!

Newbie

I can't play the song I added from Local Data although I've downloaded the playlist!

aodhokeady

Gig Goer

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Solved!! Lost all playlists and songs

I traveled to another country, when I arrived I lost all my playlists, even the ones I created. The playlist exist, people who follow it can still see it, but it does not show on my songs, neither can I follow it or download it.Already came back to m...

Casual Listener

I traveled to another country, when I arrived I lost all my playlists, even the ones I created. The playlist exist, people who follow it can still see it, but it does not show on my songs, neither ca...

aodhokeady

Gig Goer

896 Views

3 replies

0 likes

  • 896 Views
  • 3 replies
  • 0 likes

Spotify stops playing after getting into background

Since the beginning of the Spotify Android app the app stops playing song after a short time, after it is going into the background. So it's not possible to hear songs and read a book, check mails etc. So far it's more or less useless to use the Andr...

Roadie

Since the beginning of the Spotify Android app the app stops playing song after a short time, after it is going into the background.   So it's not possible to hear songs and read a book, check...

LucyLuLuu

Roadie

2600 Views

7 replies

0 likes

  • 2600 Views
  • 7 replies
  • 0 likes

Solved!! Accidentally "hating" an artist in Daily Mix

Hello! Loving the Daily Mix feature so far! But I have a small problem. I saw the icon to "hate" a song, which I tapped on not knowing what it does, and in sort of a quick panic, I stopped a very well-liked artist from appearing in the Mix. My questi...

Casual Listener

Hello! Loving the Daily Mix feature so far! But I have a small problem. I saw the icon to "hate" a song, which I tapped on not knowing what it does, and in sort of a quick panic, I stopped a very wel...

crematedman

Community Legend

1499 Views

3 replies

2 likes

  • 1499 Views
  • 3 replies
  • 2 likes

Solved!! Local Files on Phone

So I recently bought an album that is not fully available on Spotify and when I go to sync the local files to my phone it recognizes the album but still only allows me to listen to the songs that are available in Spotify's library. I can however list...

Casual Listener

So I recently bought an album that is not fully available on Spotify and when I go to sync the local files to my phone it recognizes the album but still only allows me to listen to the songs that are...

Joe

Community Legend

1895 Views

3 replies

0 likes

local files sync mobile phone
  • 1895 Views
  • 3 replies
  • 0 likes

Can't See Singles, only Albums

So, like the title says, I can't see the singles of the bands I listen to, which is annoying, because how am I supposed to listen to new singles that are released if I can't see them? For example, if you go to Immoralist's page, you can only see thei...

Casual Listener

So, like the title says, I can't see the singles of the bands I listen to, which is annoying, because how am I supposed to listen to new singles that are released if I can't see them? For example, if...

ray13eezy1

Newbie

3547 Views

3 replies

1 likes

  • 3547 Views
  • 3 replies
  • 1 likes

Spotify app starts playing music on its own. Its undetectable and cant be heard unless youre paying.

All of my data is getting wasted by spotify. Music plays in background but you can only hear it if you start to make a call or connect a bluetooth device. Ive had to pay 40 bucks extra the past two months because this. Im using Samsung Galaxy J3 and ...

Casual Listener

All of my data is getting wasted by spotify. Music plays in background but you can only hear it if you start to make a call or connect a bluetooth device. Ive had to pay 40 bucks extra the past two m...

solobalio777

Casual Listener

1166 Views

2 replies

1 likes

  • 1166 Views
  • 2 replies
  • 1 likes

The Spotify app is closing everytime I try to open it without internet

The Spotify app is closing everytime I try to open it without internet but when I turn wifi on, it opens normally

Casual Listener

The Spotify app is closing everytime I try to open it without internet but when I turn wifi on, it opens normally

Joe

Community Legend

633 Views

3 replies

0 likes

  • 633 Views
  • 3 replies
  • 0 likes

Transfering somgs from other players

I am new to spotify and I have a Galaxy s6 and it came with a music player installed and I used a different music downloader , is there a way to transfer those songs from my files into spotify or do I have to download them all over. I am not very tec...

Newbie

I am new to spotify and I have a Galaxy s6 and it came with a music player installed and I used a different music downloader , is there a way to transfer those songs from my files into spotify or do ...

kbrooksc

Community Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Help please

I am English who is staying in Spain for a while. How can i change my app so its in English and not Spanish? Ive got a Samsung Galaxy S5.

Newbie

I am English who is staying in Spain for a while. How can i change my app so its in English and not Spanish? Ive got a Samsung Galaxy S5.

Joe

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

App can't open without internet

Hey, I've been using Spotify for more than 6 months, all this time premium account. A week ago, I was at the street, no 3G or Wifi connection and when tried the use the app, it wasn't opening. The app open, and close by himself, playing no music at a...

Newbie

Hey,    I've been using Spotify for more than 6 months, all this time premium account.   A week ago, I was at the street, no 3G or Wifi connection and when tried the use the app, i...

Joe

Community Legend

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes

Can´t play music while I´m offline

Hello Everybody,I got quite a weird problem with my Spotify music that I downloaded on my phone.When I´m offline and I open my app and go to my library it closes the app instantly.But when I use cellular or wifi and chose a playlist and then turn off...

Newbie

Hello Everybody, I got quite a weird problem with my Spotify music that I downloaded on my phone. When I´m offline and I open my app and go to my library it closes the app instantly. But when ...

Joe

Community Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Crash

When I open Spotify in offline mode it crashes (I have Spotify premium) solution?

Newbie

When I open Spotify in offline mode it crashes (I have Spotify premium) solution?

Joe

Community Legend

966 Views

1 replies

0 likes

  • 966 Views
  • 1 replies
  • 0 likes