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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375451 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

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using Micro SD for storage?

Hi I have a samsung S3 and I would to save my offline playlists to the SD card since it has 32Gb instead of the built in 10 or 12? How can I do that?

Newbie

Hi    I have a samsung S3 and I would to save my offline playlists to the SD card since it has 32Gb instead of the built in 10 or 12?  How can I do that?

Allothero

Newbie

7914 Views

4 replies

0 likes

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Album cover as background

How do you get back feature that allows spotify to change the lockscreen to what you are listening to?

Newbie

How do you get back feature that allows spotify to change the lockscreen to what you are listening to?

jonasherdegen

Community Legend

2403 Views

1 replies

0 likes

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Can't log in without internet

When i try to enter to Spotify without internet or off line i can't. The app stops

Newbie

When i try to enter to Spotify without internet or off line i can't. The app stops

jonasherdegen

Community Legend

573 Views

1 replies

0 likes

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Losing my downloads

Hi. Every once in a while I lose all my downloaded content. Inevitable, I proceed to download the music back into my phone. I am curious if anyone else has thus problem, and if there is another solution.

Casual Listener

Hi. Every once in a while I lose all my downloaded content. Inevitable, I proceed to download the music back into my phone. I am curious if anyone else has thus problem, and if there is another solut...

palacebabe1957

Newbie

437 Views

1 replies

0 likes

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Daily Mix

Hello! Today I woke up with a great surprise: the daily mix playlists. I came to work listening to it on my phone, but when I arrived in the office I couldn't find it in the desktop/online player. How can I keep listening to the daily playlist on a d...

Casual Listener

Hello! Today I woke up with a great surprise: the daily mix playlists. I came to work listening to it on my phone, but when I arrived in the office I couldn't find it in the desktop/online player.&nb...

NordSteve

Newbie

1004 Views

2 replies

2 likes

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Playlist publica no se visualiza

Pues bien tengo una playlist publica y/o colaborativa y al momento de querer verla no me sale, osea sale qué tengo 4 playlist, pero cuando doy click para verla solo aparecen 3? Y la otra porque no se ve?

Newbie

Pues bien tengo una playlist publica y/o colaborativa y al momento de querer verla no me sale, osea sale qué tengo 4 playlist, pero cuando doy click para verla solo aparecen 3? Y la otra porque no se...

737 Views

0 replies

0 likes

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Stopping songs from automatically playing on Android

Hello,I have Spotify on both a laptop and Android phone. How do I stop Spotify from automatically starting a song on my phone whenever I close out the laptop? I do not want it to automatically play, but I do not want to log out either. Thank you!

Newbie

Hello, I have Spotify on both a laptop and Android phone.  How do I stop Spotify from automatically starting a song on my phone whenever I close out the laptop?  I do not want it to automa...

545 Views

0 replies

0 likes

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Losing my place when no internet connection

I use Spotify on my Android to listen to my downloaded playlists. That is what I have been using it for since I joined Premium.If I stop Spotify for a significant length of time then when I come back, it has lost my place.I think this has something t...

Roadie

I use Spotify on my Android to listen to my downloaded playlists. That is what I have been using it for since I joined Premium. If I stop Spotify for a significant length of time then when I come ba...

494 Views

0 replies

0 likes

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Spotify only works when I'm connected to a wireless network (WiFi)

When I try to search anything on Spotify with my mobile network, it shows that there's "No internet connection available". As soon as I turn on WiFi on my Galaxy, Spotify loads everything normally.I already tried to reinstall Spotify, even clearing d...

Casual Listener

When I try to search anything on Spotify with my mobile network, it shows that there's "No internet connection available". As soon as I turn on WiFi on my Galaxy, Spotify loads everything normal...

EarlPurple

Roadie

3672 Views

10 replies

0 likes

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Following Artists

Sometimes it just unfollowes artists and I don't know why!

Casual Listener

Sometimes it just unfollowes artists and I don't know why!

385 Views

0 replies

0 likes

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Offline saving on SD-card

Do I have to save offline songs to my cell phones internal storage before moving it to my SD card? The option to save offline songs to the SD-card isn't showing for me. Do I have to make a playlist available offline before the option will show or som...

Casual Listener

Do I have to save offline songs to my cell phones internal storage before moving it to my SD card? The option to save offline songs to the SD-card isn't showing for me. Do I have to make a playl...

borjan97

Casual Listener

616 Views

2 replies

0 likes

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Cancled premium, can't delete offline songs

I went back to free, and every song I saved offline is offline. The button is set to "available offline" and grey (which I expect), but I can't delete them. I don't want to reinstall the app because I'm not even sure it would delete the songs. What a...

Newbie

I went back to free, and every song I saved offline is offline. The button is set to "available offline" and grey (which I expect), but I can't delete them. I don't want to reinstall the app because ...

Joe

Community Legend

350 Views

1 replies

0 likes

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Samsung s6 won't display preview/arrows on lockscreen

My Samsung s6 will only let me change the song if I go through the app and this is really difficult. Sometimes I'm working out and I just need a "next" arrow button on my lockscreen. Any advice? I checked the app settings already idk what to do

Newbie

My Samsung s6 will only let me change the song if I go through the app and this is really difficult. Sometimes I'm working out and I just need a "next" arrow button on my lockscreen. Any advice? I ch...

Joe

Community Legend

397 Views

1 replies

0 likes

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  • 1 replies
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Share song gives app list and not people

Over the past 6 months I have been trying to figure out what happened. It started with an app update and I can't fix it.Problem: When you access the menu for a song and press "Share" my Android Maxx (Version 4.4.4) gives me a "Share Using..." menu an...

Newbie

Over the past 6 months I have been trying to figure out what happened. It started with an app update and I can't fix it. Problem: When you access the menu for a song and press "Share" my Android Max...

Joe

Community Legend

440 Views

1 replies

0 likes

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Looking for pop chillout playlist from august 16th 2016

I had this playlist and it was great but as usual the songs switch weekly and I never had a chance to save the songs from the list. Is there a way to recover a list of the songs from this ever changing playlist for a particular week? Any help is welc...

Newbie

I had this playlist and it was great but as usual the songs switch weekly and I never had a chance to save the songs from the list. Is there a way to recover a list of the songs from this ever changi...

694 Views

0 replies

0 likes

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Share whole songs on fb

Is there any way to share the WHOLE song I want to share on fb, instead of just 30 seconds? This is ridicoulously frustrating! Who wants to share a sample of a song? If I want to share a specific someone, of course I want everyone to listen to the wh...

Casual Listener

Is there any way to share the WHOLE song I want to share on fb, instead of just 30 seconds? This is ridicoulously frustrating! Who wants to share a sample of a song? If I want to share a specific som...

Joe

Community Legend

1232 Views

1 replies

1 likes

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Spotify playback keeps stopping

My Spotify (on Android latest version) stops two or three times during each track, which is incredibly annoying to say the least. This has only started to happen since I upgraded to the latest version of Android.Before I ditch my beloved Spotify, I w...

Newbie

My Spotify (on Android latest version) stops two or three times during each track, which is incredibly annoying to say the least. This has only started to happen since I upgraded to the latest versio...

ameikle

Newbie

651 Views

1 replies

2 likes

Spotify Stops Playback
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Downloads continually self destructing

Using a wileyfox swift handset that runs a modified version of android, specifically cyanogen OS crackling 13.01.2 (android 6.0.1).Over different OS updates and Spotify updates, and since using this phone for coming up a year the downloads will undow...

Casual Listener

Using a wileyfox swift handset that runs a modified version of android, specifically cyanogen OS crackling 13.01.2 (android 6.0.1). Over different OS updates and Spotify updates, and since using t...

483 Views

0 replies

0 likes

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Android Device Id - Spotify Offline Songs on SD Card but not showing in App

Hi, I am having a problem where my offline tracks disappear. I have recently moved to a country where internet is limited and therefore this is a real problem for me. I'm 90% sure that the issue is due to using Android File Transfer to mount the sd c...

Casual Listener

Hi,   I am having a problem where my offline tracks disappear. I have recently moved to a country where internet is limited and therefore this is a real problem for me.     I'm 90...

benchharp

Casual Listener

1613 Views

6 replies

0 likes

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Music stops in offline and online modes on Android

Need help ASAP. Posted a few days ago with no response, I have a marathon in a week and my offline music (online as well) stops randomly. I have reinstalled the program, turned off my phone, but I can't find any recent threads that help with this iss...

Newbie

Need help ASAP. Posted a few days ago with no response, I have a marathon in a week and my offline music (online as well) stops randomly. I have reinstalled the program, turned off my phone, but I ca...

480 Views

0 replies

0 likes

Android
stops playing
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