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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851992 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851992 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17639 Views
  • 3 replies
  • 0 likes
  • 17639 Views
  • 3 replies
  • 0 likes

Solved!! S7 edge cannot lunch the app

I cannot lunch the app on my s7. Black screen and a notification saying un unable to find storage...Presse help!

  • Casual Listener
  • I cannot lunch the app on my s7. Black screen and a notification saying un unable to find storage... Presse help!
  • Darkneo
  • Casual Listener
  • 535 Views
  • 5 replies
  • 0 likes
  • 535 Views
  • 5 replies
  • 0 likes

Voice Recognition App - Android

I'm an app developer and I just launched an app that allows users to control their Spotify player through voice commands. I'm looking for feedback on the product, so if you went to https://play.google.com/store/apps/details?id=com.tmacstudios.spotify...

  • Newbie
  • I'm an app developer and I just launched an app that allows users to control their Spotify player through voice commands. I'm looking for feedback on the product, so if you went to https://play....
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

Solved!! no internet connectrion

hello.im having trouble with the android spotify app on my galaxy s5. sometimes when im listening to my music it suddenly stops. when i try to open the app the only thing is get is a black screen with the green loading circle. after a few seconds it ...

  • Casual Listener
  • hello. im having trouble with the android spotify app on my galaxy s5.  sometimes when im listening to my music it suddenly stops. when i try to open the app the only thing is get is a black s...
  • once130
  • Casual Listener
  • 407 Views
  • 4 replies
  • 0 likes
  • 407 Views
  • 4 replies
  • 0 likes

Solved!! New phone and all is lost.

I got a new phone. Galaxy S7. When I installed Spotify to my new phone all my music was and still is gone. Playlists and catalog of albums except for one album. One. It also doesn't recognize me as a premium subscriber which I have been for quite som...

  • Casual Listener
  • I got a new phone. Galaxy S7. When I installed Spotify to my new phone all my music was and still is gone. Playlists and catalog of albums except for one album. One. It also doesn't recognize me as a...
  • Nico
  • Community Legend
  • 562 Views
  • 4 replies
  • 0 likes
  • new phone
  • 562 Views
  • 4 replies
  • 0 likes

spotify on motorola moto g

Hi guys, I hava a premium spotify account and motrolo moto g. Unfortunately, spotify is not working properly in the offline mode. In the offline mode it says that there are no songs available offline. Even though, I do have some songs available offli...

  • Newbie
  • Hi guys,    I hava a premium spotify account and motrolo moto g. Unfortunately, spotify is not  working properly in the offline mode.  In the offline mode it says that there ar...
  • sgoenczi
  • Casual Listener
  • 1942 Views
  • 1 replies
  • 0 likes
  • 1942 Views
  • 1 replies
  • 0 likes

Sharing the queue between devices works inconsistently with Premium (Android+Linux)

I use Spotify on two devices: * phone (Android KitKat)* laptop (Debian Jessie VM) When I did not have Premium, it worked well predicably, i.e. all the devives have their own queues. When I have Premium, it gets less predicable. When I switch between ...

  • Regular
  • I use Spotify on two devices:   * phone (Android KitKat) * laptop (Debian Jessie VM)   When I did not have Premium, it worked well predicably, i.e. all the devives have their own queue...
  • v6ak
  • Regular
  • 349 Views
  • 2 replies
  • 0 likes
  • 349 Views
  • 2 replies
  • 0 likes

Solved!! Can`t start Spotify on my new Samsung Galaxy S5

Hey there, I`m facing a pretty annoying problem and I really hope someone can help me here to fix it. Recently I purchased the new Samsung Galaxy S5 and as a Premium-Member I also wanted to install the Spotify App of course. I downloaded it from Play...

  • Casual Listener
  • Hey there,    I`m facing a pretty annoying problem and I really hope someone can help me here to fix it. Recently I purchased the new Samsung Galaxy S5 and as a Premium-Member I also wa...
  • Bosak521031
  • Newbie
  • 8965 Views
  • 13 replies
  • 0 likes
  • 8965 Views
  • 13 replies
  • 0 likes

Spotify App thinks I have downloaded to 3 devices but I haven't

HI, I know there are lots of posts about how to get spotify to download to an sd card and I have tried and tried everything I have read and none of it has worked. This has resulted in the app telling me I have downloaded to the maximum of 3 devices w...

  • Casual Listener
  • HI,   I know there are lots of posts about how to get spotify to download to an sd card and I have tried and tried everything I have read and none of it has worked.  This has resulte...
  • 4dMac
  • Casual Listener
  • 267 Views
  • 2 replies
  • 0 likes
  • 267 Views
  • 2 replies
  • 0 likes

App for spotify for android phone

I have just joined spotify premium trial on my home computer I would like to use spotify on my smart android samsung phone. Can anyone help me to start this process.Cath

  • Newbie
  • I have just joined spotify premium trial on my home computer I would like to use spotify on my smart android samsung phone. Can anyone help me to start this process. Cath
  • Dreadlord
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

offline playlists still buffering

I drive all day and sometimes have bad service so I went with premium so I can download my playlists and play offline. I thought I'd be able to play my playlists without worry of being in a dead spot and having my music pause but this isn't the case....

  • Casual Listener
  • I drive all day and sometimes have bad service so I went with premium so I can download my playlists and play offline. I thought I'd be able to play my playlists without worry of being in a dead spot...
  • user-removed
  • Not applicable
  • 997 Views
  • 3 replies
  • 0 likes
  • 997 Views
  • 3 replies
  • 0 likes

Mobile "up next" access

Please update the layout options for selecting "up next" items or anything from that menu. I search for a song press the icon and it thinks I want the scroll bar and thows me way down the list. Repeatedly and to the point of frustration and not using...

  • Newbie
  • Please update the layout options for selecting "up next" items or anything from that menu. I search for a song press the icon and it thinks I want the scroll bar and thows me way down the list. Repea...
  • user-removed
  • Not applicable
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

cannot move songs to sd card

In the recent app update an option in the settings of the spotify app to select where you want spotify to save the song cahce. I tap on the option to move on the sd card and the notifcation appears with a progress bar but once it finished it comes up...

  • Casual Listener
  • In the recent app update an option in the settings of the spotify app to select where you want spotify to save the song cahce. I tap on the option to move on the sd card and the notifcation appears w...
  • Daniel
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Solved!! After I follow Artists they won't appear on my list

After a while, I started noticing that some artists I started following wouldn't appear on my list, they were not followed although I did follow them, now that happens with every artist I start to follow, they somehow unfollow automatically and won't...

  • Casual Listener
  • After a while, I started noticing that some artists I started following wouldn't appear on my list, they were not followed although I did follow them, now that happens with every artist I start to fo...
  • nend
  • Casual Listener
  • 647 Views
  • 3 replies
  • 0 likes
  • Artists list
    Follow button
    following
    Help
    unfollow
  • 647 Views
  • 3 replies
  • 0 likes

Artist and song name won't update on Mitsubishi MMCS over BT

I am using a Galaxy S2 phone with Cyanogen 12.1 Android 5.1.1 and Spotify version 5.0.0.956 with my Mitsubishi ASX MMCS audio system, software version F. I can control the music, but the song and artist information won't update, the first song that w...

  • Newbie
  • I am using a Galaxy S2 phone with Cyanogen 12.1 Android 5.1.1 and Spotify version 5.0.0.956 with my Mitsubishi ASX MMCS audio system, software version F. I can control the music, but the song and art...
  • 622 Views
  • 0 replies
  • 1 likes
  • 622 Views
  • 0 replies
  • 1 likes

Can't make music and playlists available offline any longer. Tried trouble shooting, didn't help

Hi! I can no longer download any playlist or music to make them available offline. Found the following trouble shooting guide: http://community.spotify.com/t5/Help-Android/Android-Troubleshooting-Spotify/td-p/113082 However, the problem was not solve...

  • Regular
  • Hi!   I can no longer download any playlist or music to make them available offline. Found the following trouble shooting guide: http://community.spotify.com/t5/Help-Android/Android-Trou...
  • user-removed
  • Not applicable
  • 8888 Views
  • 14 replies
  • 1 likes
  • available offline
    Playlists
  • 8888 Views
  • 14 replies
  • 1 likes

Spotify continuously deleting my playlists

My syned playlists keep disappearing off my iphone. When I log into my account on a PC, I can see that all playlists have been deleted. I'm able to recover these, but within days they will automatically delete again. I did have spotify on multiple de...

  • Casual Listener
  • My syned playlists keep disappearing off my iphone. When I log into my account on a PC, I can see that all playlists have been deleted. I'm able to recover these, but within days they will automatica...
  • annettemclachla
  • Casual Listener
  • 247 Views
  • 2 replies
  • 0 likes
  • 247 Views
  • 2 replies
  • 0 likes

Spotify changes song when I lock my Note 5 screen

Hello, everytime I plug in my aux cable when i get in my car and play a song, as soon as I lock it or put my phone down the song changes. Other people I know have had this issue too and im assuming its an update. For as long as i can remember its bee...

  • Newbie
  • Hello, everytime I plug in my aux cable when i get in my car and play a song, as soon as I lock it or put my phone down the song changes. Other people I know have had this issue too and im assuming i...
  • Daniel
  • Community Legend
  • 1273 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 1273 Views
  • 1 replies
  • 0 likes

Crash after playing for a short time

Phone: Redmi Note2Version: LatestIt happened to my phone where the Spotify just close by itself after playing not more than a song time. I rebooted my phone, deleted and redownload it but it seems it never help.

  • Casual Listener
  • Phone: Redmi Note2 Version: Latest It happened to my phone where the Spotify just close by itself after playing not more than a song time. I rebooted my phone, deleted and redownload it but it seem...
  • Daniel
  • Community Legend
  • 301 Views
  • 4 replies
  • 0 likes
  • 301 Views
  • 4 replies
  • 0 likes

App shortcut not on phone

I have downloaded Spotify, but the app is not appearing on my phone. I have to go to app store and "open" the app to start using.

  • Casual Listener
  • I have downloaded Spotify, but the app is not appearing on my phone. I have to go to app store and "open" the app to start using.
  • Daniel
  • Community Legend
  • 488 Views
  • 3 replies
  • 0 likes
  • No app shortcut
  • 488 Views
  • 3 replies
  • 0 likes

option to cache to sdcard is required

this whole "uninstall the app and pray to google or cthulu that it will save to the sdcard on restinstall is fking stupid. especially since it doesnt work. ever. and oh, you want to install another app on your phone? nope, spotifiy cache-whore used A...

  • Newbie
  • this whole "uninstall the app and pray to google or cthulu that it will save to the sdcard on restinstall is fking stupid.   especially since it doesnt work.   ever.   and oh, yo...
  • navaira
  • Roadie
  • 247 Views
  • 2 replies
  • 0 likes
  • 247 Views
  • 2 replies
  • 0 likes