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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203248 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203248 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548274 Views

78 replies

3 likes

  • 548274 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455923 Views

571 replies

38 likes

Account
Free
  • 455923 Views
  • 571 replies
  • 38 likes

Solved!! How To Reverse Playlists on App?

Reinstalled Spotify and now my Starred folder is upside down. Tried clicking the playlist options but the option for "Recently Added" is not there. Help?

Casual Listener

Reinstalled Spotify and now my Starred folder is upside down. Tried clicking the playlist options but the option for "Recently Added" is not there.  Help?

HeroicNudity

Casual Listener

2143 Views

3 replies

0 likes

  • 2143 Views
  • 3 replies
  • 0 likes

Playlist Download Don't Work

Hi I'm using spotify on my Samsung device it was working fine ( Downloading ) I never encoutred this kind of problem .My 4G Is On I Can Access the playlist online My Download Settings are on ( Cellular Download Option is on )But yet it won't download...

Regular

Hi I'm using spotify on my Samsung device it was working fine ( Downloading ) I never encoutred this kind of problem . My 4G Is On I Can Access the playlist online  My Download Settings are on...

Joe

Community Legend

1790 Views

11 replies

0 likes

  • 1790 Views
  • 11 replies
  • 0 likes

downloadet songs lost

Hello,three times it came over me, that all my downloadet Songs (2.800) was lost.From one moment to an other Spotify dont want to play any song and i see, the Button "Download" - that first was green, is now grey and all Songs are gone.So i have to w...

Visitor

Hello, three times it came over me, that all my downloadet Songs (2.800) was lost. From one moment to an other Spotify dont want to play any song and i see, the Button "Download" - that first was g...

user-removed

Not applicable

798 Views

4 replies

0 likes

  • 798 Views
  • 4 replies
  • 0 likes

Playlist Folders on Android

Why can't I see the playlist folders that I created with the Spotify Windows desktop program when running Spotify on Android? I was reading some old posts from 2012, and it appeared that Spotify back then was about to release an Android version that ...

Newbie

Why can't I see the playlist folders that I created with the Spotify Windows desktop program when running Spotify on Android?   I was reading some old posts from 2012, and it appeared tha...

Cat68

Newbie

1158 Views

2 replies

0 likes

  • 1158 Views
  • 2 replies
  • 0 likes

Solved!! Radio Playback freezes after liking a song

DescriptionWhen listening to a music on radio, playback and screen will lock up after liking a song.Buttons work to an extent; you can pause playback/skip to next song, but playback will not resume. What are the steps you took to get to the error/iss...

Regular

Description When listening to a music on radio, playback and screen will lock up after liking a song. Buttons work to an extent; you can pause playback/skip to next song, but playback will not resu...

finsterkatz

Newbie

2783 Views

7 replies

3 likes

Android
freeze
lock up
Radio
  • 2783 Views
  • 7 replies
  • 3 likes

Charged by my credit card, but still free account!

Hello,I went on Premium tonight, my credit card just charged me, but I still free account.I've already tried to clean the cache and log out many times, but still doesn't work.I attached a picture of my debt on credit card.Please, help me...Thanks a l...

Newbie

Hello, I went on Premium tonight, my credit card just charged me, but I still free account. I've already tried to clean the cache and log out many times, but still doesn't work. I attached a p...

marlonsphere

Roadie

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Groupon $2 premium promo.

Hi. I was wondering if the spotify 2month for $2 promo works for all your devices. It seemed to only highlight playstation as it was an exclusive or something. Thanks in advance for the help

Casual Listener

Hi.  I was wondering if the spotify 2month for $2 promo works for all your devices.  It seemed to only highlight playstation as it was an exclusive or something.  Thanks in advance for...

marlonsphere

Roadie

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Spotify Android client offline downloads disappear

According to Spotify FAQ I should be able to listen to downloaded music for about 30 days until I have to get online again.Today, in the morning I listened to tracks at home. All the tracks from my Playlist were downloaded for listening offline. When...

Newbie

According to Spotify FAQ I should be able to listen to downloaded music for about 30 days until I have to get online again. Today, in the morning I listened to tracks at home. All the tracks from my...

marlonsphere

Roadie

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

I have more then enough GB

I don't know if this has been answered already but I have a 128GB in my S7. Why has my downloads stopped at 11.2 GB. Is it suppose to be like that? Is it actually limited?

Newbie

I don't know if this has been answered already but I have a 128GB in my S7. Why has my downloads stopped at 11.2 GB. Is it suppose to be like that? Is it actually limited?

marlonsphere

Roadie

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Mysongs error

After i delete my app and doing a new download, my songs don't play anymore and when i search the album that i wanna ear it's impossible download or play the songs. And i'm premium member..

Newbie

After i delete my app and doing a new download, my songs don't play anymore and when i search the album that i wanna ear it's impossible download or play the songs. And i'm premium member..

marlonsphere

Roadie

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Says I'm abroad but I'm home!

So it happened that I was abroad for one month so I changed the country on my profile in order to listen to it for more than 14 days and it actually worked without any problem. Now that I'm back home I changed again the country selecting my home one ...

Newbie

So it happened that I was abroad for one month so I changed the country on my profile in order to listen to it for more than 14 days and it actually worked without any problem. Now that I'm back home...

marlonsphere

Roadie

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

After updating my phone, Spotify erased all my saved music and won't let me resave it

I have a One Plus X, and when I woke up this morning I was propted with a new firmware upgrade for Oxygen OS. I downloaded the new firmware. After rebooting my phone, I went to use spotify, only to discover that most of my music had been unsaved. FIr...

Visitor

I have a One Plus X, and when I woke up this morning I was propted with a new firmware upgrade for Oxygen OS. I downloaded the new firmware. After rebooting my phone, I went to use spotify, only to d...

marlonsphere

Roadie

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

this song is not available

First if u can answer in german id would be great but there's a problem today first time i started spotify and on 19/20 songs there is (this song is not available but i don't know why it wasn't a special song or something like this ... for example ki...

Newbie

First if u can answer in german id would be great 🙂   but there's a problem today first time i started spotify and on 19/20 songs there is (this song is not available but i don't know why it ...

marlonsphere

Roadie

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

"This song is not availible"

Every time I try to stream a song that I have not downloaded, I keep getting the message "This song is not availible". I have been a premium member for over a year and this has never happened up until last week

Newbie

Every time I try to stream a song that I have not downloaded, I keep getting the message "This song is not availible". I have been a premium member for over a year and this has never happened up unti...

marlonsphere

Roadie

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

android freezing problem

songs randomly freeze while playing and then app won't open for a while, never used to do this?

Newbie

songs randomly freeze while playing and then app won't open for a while, never used to do this?

marlonsphere

Roadie

520 Views

2 replies

0 likes

  • 520 Views
  • 2 replies
  • 0 likes

Daily Mix doesn't refresh every day and doesn't reflect music tastes

The day the Daily Mix feature was rolled out to me, it produced four mixes. This was almost two weeks ago, and the songs on the daily mixes have not changed at all. This is especially frustrating because while two of the mixes do reflect my music tas...

Newbie

The day the Daily Mix feature was rolled out to me, it produced four mixes. This was almost two weeks ago, and the songs on the daily mixes have not changed at all. This is especially frustrating bec...

marlonsphere

Roadie

8868 Views

1 replies

2 likes

  • 8868 Views
  • 1 replies
  • 2 likes

Bluetooth Track Queue

when connected to Bluetooth - Spotify does not provide the track queue / list, it only displays the current track information. I have been a long-time Google Play user, where I would have both the track info and queue of upcoming songs, when connecte...

Visitor

when connected to Bluetooth - Spotify does not provide the track queue / list, it only displays the current track information. I have been a long-time Google Play user, where I would h...

user-removed

Not applicable

1992 Views

2 replies

0 likes

bluetooth
Car
track queue
  • 1992 Views
  • 2 replies
  • 0 likes

Reinstalling Spotify

I have a android, galaxyou S7 (I am a Premium user) Recently songs have either stopped playing half way through or songs that I've had have been "unable to play". I've read reinstalling the app can fix this issue. My concern is will I lose my saved s...

Newbie

I have a android, galaxyou S7 (I am a Premium user) Recently songs have either stopped playing half way through or songs that I've had have been "unable to play". I've read reinstalling the app can f...

marlonsphere

Roadie

1061 Views

2 replies

0 likes

  • 1061 Views
  • 2 replies
  • 0 likes

Way to know in which playlist/s is any given song at once

I have many songs in my play list . I'm not a subscriber. This music is already downloaded. I want to listen to my playlist . But all it will do is let me listen in shuffle. How do I listen to what I want.

Newbie

I have many songs in my play list . I'm not a subscriber. This music is already downloaded. I want to listen to my playlist . But all it will do is let me listen in shuffle. How do I listen to what I...

Joe

Community Legend

899 Views

2 replies

0 likes

  • 899 Views
  • 2 replies
  • 0 likes

Cargo a cuenta antes de tiempo

Por que si compro mi cuenta ya me hace el cargo a la cuenta antes de tiempo. Por favor quiero saber por que pasa esto

Newbie

Por que si compro mi cuenta ya me hace el cargo a la cuenta antes de tiempo. Por favor quiero saber por que pasa esto

marcosensation

Casual Listener

761 Views

2 replies

1 likes

  • 761 Views
  • 2 replies
  • 1 likes