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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118801 Views

27 replies

4 likes

  • 118801 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239674 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239674 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600536 Views

79 replies

3 likes

  • 600536 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492989 Views

581 replies

42 likes

Account
Free
  • 492989 Views
  • 581 replies
  • 42 likes

"All Songs" list will not load

I've been having this problem for years now and consistently haven't been able to find an answer. I'm connected to my strong home internet connection, the latest v of the app is installed on my tablet, nothing else is running, and I have premium. The...

Casual Listener

I've been having this problem for years now and consistently haven't been able to find an answer. I'm connected to my strong home internet connection, the latest v of the app is installed on my table...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Memory card

I just put a new memory card in my phone and when I go to my options in the app to select storage options their is none compared to last time when I had my old one it what do I doo

Newbie

I just put a new memory card in my phone and when I go to my options in the app to select storage options their is none compared to last time when I had my old one it what do I doo

kirashi

Community Legend

722 Views

2 replies

0 likes

  • 722 Views
  • 2 replies
  • 0 likes

Browse Tab Not Working

Hi everyone..I've been a Spotify Premium listener for over 2 years and am utilizing Spotify on an LG Android/Smartphone. Problem I'm having is earlier at first I had a difficulty logging in...I did a reinstall but now since reinstalling when I go to ...

Roadie

Hi everyone..I've been a Spotify Premium listener for over 2 years and am utilizing Spotify on an LG Android/Smartphone. Problem I'm having is earlier at first I had a difficulty logging in...I did a...

Joe

Community Legend

716 Views

1 replies

0 likes

  • 716 Views
  • 1 replies
  • 0 likes

Payments

I paid for my subscription and I received a receipt but I am still getting notices to pay. I already did.

Newbie

I paid for my subscription and I received a receipt but I am still getting notices to pay. I already did.

Joe

Community Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Skip button doesn't work

I have a family membership. When I login to the master account, through Facebook, on my android phone I can double click the button on my headphones and it will skip to the next track. When I login to a seperate account, on my family account, the but...

Newbie

I have a family membership.  When I login to the master account, through Facebook, on my android phone I can double click the button on my headphones and it will skip to the next track.   ...

1214 Views

0 replies

3 likes

  • 1214 Views
  • 0 replies
  • 3 likes

Solved!! Black Screen on Android

Hi ! My spotify premium account used to work fine on my 4.2 Android on my Blu Life Min smartphone but suddently it would't open a and it only shows a black screen. I tried to uninstalled it and install il again and nothing ! Besides, I tried to updat...

Newbie

Hi ! My spotify premium account used to work fine on my 4.2 Android on my Blu Life Min smartphone but suddently it would't open a and it only shows a black screen. I tried to uninstalled it and insta...

nirwanda360

Music Fan

40361 Views

27 replies

0 likes

  • 40361 Views
  • 27 replies
  • 0 likes

Changing music without prompting

When I'm listening on my phone (often hooked up to my car on Bluetooth) I pick an album and after some time the Spotify app will flicker through (like fast forwarding) a seemingly random series of Spanish songs and land on one. I've never chosen thes...

Newbie

When I'm listening on my phone (often hooked up to my car on Bluetooth) I pick an album and after some time the Spotify app will flicker through (like fast forwarding) a seemingly random series of Sp...

831 Views

0 replies

1 likes

  • 831 Views
  • 0 replies
  • 1 likes

Song skips a few seconds whenever i switch my phone on/off or type something in Chrome.

Hey ho The problem is said in the title but sometimes it doesnt skip when i am in the Chrome Browser its unusual..Can anyone help me? (/.\)

Newbie

Hey ho  The problem is said in the title but sometimes it doesnt skip when i am in the Chrome Browser its unusual.. Can anyone help me? (/.\)

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Latest version is terrible

The latest Android version is terrible.- lockscreen player is missing- cant control music from notifications on my v10 (buttons for music functions on second screen doesn't work)- no longer can control playback via bluetooth buttons on speakerIts not...

Roadie

The latest Android version is terrible. - lockscreen player is missing - cant control music from notifications on my v10 (buttons for music functions on second screen doesn't work) - no longer can...

Rudy079

Newbie

703 Views

1 replies

1 likes

  • 703 Views
  • 1 replies
  • 1 likes

Reached maximum downloads

If I'm paying for premium why am I having maximum number of downloads reached?

Casual Listener

If I'm paying for premium why am I having maximum number of downloads reached?

Treelady

Newbie

1792 Views

7 replies

1 likes

  • 1792 Views
  • 7 replies
  • 1 likes

Spotify randomly opens and plays music max volume

Kinda weird. Started happening today and tried everything i saw in the forums but still keeps happening. Phone Oneplus 3 Oxygen OS 3.2.7 Android 6.0.1

Visitor

Kinda weird. Started happening today and tried everything i saw in the forums but still keeps happening. Phone Oneplus 3 Oxygen OS 3.2.7 Android 6.0.1

sakura08

Roadie

900 Views

2 replies

0 likes

  • 900 Views
  • 2 replies
  • 0 likes

Lose downloaded music when I turn off "download music"

Is it normal to have to re-download all of the music if you accidentally tap the "download music" in songs?

Newbie

Is it normal to have to re-download all of the music if you accidentally tap the "download music" in songs? 

sakura08

Roadie

865 Views

1 replies

0 likes

  • 865 Views
  • 1 replies
  • 0 likes

Songs unavailable and also doesnt play the next song

My phone sometimes doesn't play half the content available. I can only play the music if I download it. Half the songs come up in white and the rest are faded and unplayable. If I close the app then open it some songs are then play able. BUT then aft...

Newbie

My phone sometimes doesn't play half the content available. I can only play the music if I download it. Half the songs come up in white and the rest are faded and unplayable. If I close the app then ...

marlonsphere

Roadie

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Premium status not recocnised on my android phone

The Spotify App on my Android phone doesn't recognise my premium subscription. Just offer Free trail or subscription?

Newbie

The Spotify App on my Android phone doesn't recognise my premium subscription. Just offer Free trail or subscription?

sakura08

Roadie

557 Views

2 replies

0 likes

  • 557 Views
  • 2 replies
  • 0 likes

Can't download music on spotify premium

I have 0 songs downloaded, so the limit of 3,333 is not in effect. I have 9gb of storage open and no SD card. I've reinstalled spotify, cleared data and cache and removed all the devices except my phone. I am still not able to download songs. I am at...

Newbie

I have 0 songs downloaded, so the limit of 3,333 is not in effect. I have 9gb of storage open and no SD card. I've reinstalled spotify, cleared data and cache and removed all the devices except my ph...

sakura08

Roadie

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Chevy Blutooth Issue with Galaxy S6

Since the latest update, Blutooth has been having issues while playing Spotify in my 2013 Chevy Malibu. Most noticeably, I have lost the ability to switch songs while using the steering wheel selector that I would normally use to change the song. Thi...

Newbie

Since the latest update, Blutooth has been having issues while playing Spotify in my 2013 Chevy Malibu. Most noticeably, I have lost the ability to switch songs while using the steering wheel selecto...

TakeMyRice

Regular

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Spotify launches and closes seconds after

Hello, Spotify was working previously a week ago. I am using a Xiaomi Mi5 running android marshmallow. Now the app will not start normally and closes itself, however still on the recent apps drawer. I have tried all of spotifies trouble shooting meth...

Newbie

Hello,   Spotify was working previously a week ago. I am using a Xiaomi Mi5 running android marshmallow.   Now the app will not start normally and closes itself, however still on the re...

exhellsing

Newbie

605 Views

1 replies

2 likes

  • 605 Views
  • 1 replies
  • 2 likes

Can't connect to facebook

I've already have an account and i wanna connect with my friends, but when i try to connect with facebook, its start loading and doesn't connect

Newbie

I've already have an account and i wanna connect with my friends, but when i try to connect with facebook, its start loading and doesn't connect

sakura08

Roadie

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Not getting any notifications

I use Spotify premium on my Samsung Galaxy S6 and I'm getting no notifications. I get the one with music and pause/play, next song when music is playing, but I get nothing from following artists when they release new music. I have it all set up on th...

Casual Listener

I use Spotify premium on my Samsung Galaxy S6 and I'm getting no notifications. I get the one with music and pause/play, next song when music is playing, but I get nothing from following artists when...

sakura08

Roadie

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Spotify Connect does not work

Worked okay until last week premium subscription was cancelled in error. Re subscribed to Premium service and Connect not now working on any device. Have tried uninstalling and reinstall spotify no success. Tried reboot router no success.

Regular

Worked okay until last week premium subscription was cancelled in error. Re subscribed to Premium service and Connect not now working on any device. Have tried uninstalling and reinstall spotify no s...

Joe

Community Legend

2043 Views

12 replies

0 likes

  • 2043 Views
  • 12 replies
  • 0 likes