I've been having this problem for years now and consistently haven't been able to find an answer. I'm connected to my strong home internet connection, the latest v of the app is installed on my tablet, nothing else is running, and I have premium. The number one thing I do on spotify is shuffle my saved songs list, but 80% of the time it will not load and I'm left with an endless spinning wheel. 20% of the time it loads immediately and there doesn't appear to be any rhyme or reason for the differences. What the **bleep** is going on? I've not seen this error for anyone else in the forums.