Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107456 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217403 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571583 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470819 Views
577 replies
40 likes
After last update of Spotify, my app stop (like Mute) the music sound After a call and just back to work when i restart the os.
After last update of Spotify, my app stop (like Mute) the music sound After a call and just back to work when i restart the os.
Community Legend
960 Views
5 replies
0 likes
I like finding new music on Spotify. Sometimes I'll find a song in a style I've never come across before. I found something today that that sounds like a cross between indie, funk and electronic. But I don't know exactly what genre it fits into. Is t...
I like finding new music on Spotify. Sometimes I'll find a song in a style I've never come across before. I found something today that that sounds like a cross between indie, funk and elect...
Not applicable
1677 Views
3 replies
0 likes
I have a question....I have reached my limit of songs im allowed to download. I want to change which songs i download and change some playlist. How can i do this??I can't seem to figure out how to unload a song?
I have a question.... I have reached my limit of songs im allowed to download. I want to change which songs i download and change some playlist. How can i do this?? I can't seem to figure out how t...
Community Legend
1262 Views
1 replies
0 likes
Hello, My name is Arturo, I'm from Mexico, sorry about my english tough, well, here is the thing, I got a new celphone, I bought it like 2 months ago after my xperia crashed down, well, is a Huawei Y560, Android 5.1.1 , I'm a premium user, so I use o...
Hello, My name is Arturo, I'm from Mexico, sorry about my english tough, well, here is the thing, I got a new celphone, I bought it like 2 months ago after my xperia crashed down, well, is a Huawei Y...
Regular
1367 Views
9 replies
0 likes
Contemplating on becoming a subscriber..Just a few question prior to taking the plunge.I own a few devices, maybe more then some or average then a user.Smart Phone Galaxy S4 *Fully updated* for my region.Tablet samsung SM-210R *Fully updated* for my ...
Contemplating on becoming a subscriber.. Just a few question prior to taking the plunge. I own a few devices, maybe more then some or average then a user. Smart Phone Galaxy S4 *Fully up...
Newbie
1014 Views
5 replies
0 likes
Hi, I have one song which crashes the app on my Galaxy S7, runing Android 6.0.1 and whatever the latest version of Spotify is. https://open.spotify.com/track/1a4QUyVcsbGDvbEXZaRNC1 This song - just randomly stops playing, and Spotify just hangs. I've...
Hi, I have one song which crashes the app on my Galaxy S7, runing Android 6.0.1 and whatever the latest version of Spotify is. https://open.spotify.com/track/1a4QUyVcsbGDvbEXZaRNC1 ...
Casual Listener
526 Views
2 replies
0 likes
Hi there, Sorry if this has already been answered but I can't seem to find an answer. Recently upgraded my phone from an S3 to S7. On my new phone all my songs and playlists appear, but do I have to download them again or are there some data files/ca...
Hi there, Sorry if this has already been answered but I can't seem to find an answer. Recently upgraded my phone from an S3 to S7. On my new phone all my songs and playlists appear, but d...
Community Legend
1175 Views
3 replies
0 likes
Hi,my Android Spotify app (version 6.3.0.882 armV7) has a really annoying behavior for some days: when I download a podcast episode there's no progress spinner feedback but the green "downloaded" status immediately shows.When I try to listen to that ...
Hi, my Android Spotify app (version 6.3.0.882 armV7) has a really annoying behavior for some days: when I download a podcast episode there's no progress spinner feedback but the green "downloaded" s...
273 Views
0 replies
0 likes
Roadie
604 Views
1 replies
0 likes
The daily mis showed up under the the radio section for a short while and then went missing. can't seem to get it back. i have already tried logging out and in and its updated to the latest version. i understand that it may still be crawling but it s...
The daily mis showed up under the the radio section for a short while and then went missing. can't seem to get it back. i have already tried logging out and in and its updated to the latest version.&...
Roadie
976 Views
1 replies
1 likes
I've had some recent weird episodes with my music. Spotify will be open, phone will be locked, a song will be playing and randomly the volume will change and most of the time the song will stop because the volume turns all the way down. Sometimes the...
I've had some recent weird episodes with my music. Spotify will be open, phone will be locked, a song will be playing and randomly the volume will change and most of the time the song wil...
Not applicable
712 Views
1 replies
0 likes
Im using a Sony M5 with Android 6.0. I download some music using the Premium account, but always, after a few days, the music offline it is gone. it si not available for offline play, but still uses space in the memory, so I have to delete the app wi...
Im using a Sony M5 with Android 6.0. I download some music using the Premium account, but always, after a few days, the music offline it is gone. it si not available for offline play, but still uses ...
Not applicable
545 Views
3 replies
0 likes
I forgot my username and I have several emails I have no access to the email I set the account up with...I was logged in on my phone but my storage became full even though everything was set to save to my sd card which has 25 GB memory left so I dele...
I forgot my username and I have several emails I have no access to the email I set the account up with...I was logged in on my phone but my storage became full even though everything was set to save ...
Roadie
504 Views
1 replies
0 likes
I have Spotify Prenium, I have make a playlist with musics in Spotify (in the software), and with musics which are on my computer (my own files mp3).On my Android, I have the local files which are "unavailable", while I have previously make playlist ...
I have Spotify Prenium, I have make a playlist with musics in Spotify (in the software), and with musics which are on my computer (my own files mp3). On my Android, I have the local files which ar...
Not applicable
1430 Views
4 replies
2 likes
Samung device was working fine and now a lot of songs says song not available
Samung device was working fine and now a lot of songs says song not available
Roadie
389 Views
1 replies
0 likes
This piece of **bleep** app always glitches out and deletesee all my offline music cause of "an unknown error" so I spend 3 weeks downloading the music again and when it's finally finish it get deleted and I have to pay for this **bleep**ing **bleep*...
This piece of **bleep** app always glitches out and deletesee all my offline music cause of "an unknown error" so I spend 3 weeks downloading the music again and when it's finally finish it get delet...
Roadie
371 Views
1 replies
0 likes
Whenever I search a new song and tap on it to play my spotify says that I can't play the song. This also occurs when I shuffle a Playlist that I haven't listened to before. It oppears to only happen when I am trying to listen to something for the fir...
Whenever I search a new song and tap on it to play my spotify says that I can't play the song. This also occurs when I shuffle a Playlist that I haven't listened to before. It oppears to only happen ...
Roadie
2384 Views
1 replies
0 likes
Hi everyone,I've been having two problems with Spotify Premium on my Samsung Galaxy s6 with Android version 6.0.1.The FIRST problem is that sometimes when I select songs to play it will say "Song is not available" and won't let me play the song. Howe...
Hi everyone, I've been having two problems with Spotify Premium on my Samsung Galaxy s6 with Android version 6.0.1. The FIRST problem is that sometimes when I select songs to play it will say "Song...
Community Legend
752 Views
3 replies
0 likes
Hi,Since yesterday, spotify crashes whenever I go to my "Your music" folder during offline mode. This doesn't happen in online mode. I uninstalled it and did a fresh installation and it worked fine during the rest of the day but today I'm facing the ...
Hi, Since yesterday, spotify crashes whenever I go to my "Your music" folder during offline mode. This doesn't happen in online mode. I uninstalled it and did a fresh installation and it worked fine...
Casual Listener
4254 Views
10 replies
0 likes
