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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111341 Views

26 replies

3 likes

  • 111341 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223947 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223947 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581221 Views

79 replies

3 likes

  • 581221 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478490 Views

577 replies

40 likes

Account
Free
  • 478490 Views
  • 577 replies
  • 40 likes

CANT ACCESS ACCOUNT SOS

So I made an account a couple months ago, I logged out today because my friend wanted to log into her account. I tried logging back in and I can't access my account. I don't have access to my email anymoreI'm very frustrated and I need my music. Also...

Newbie

So I made an account a couple months ago, I logged out today because my friend wanted to log into her account. I tried logging back in and I can't access my account. I don't have access to my email a...

marlonsphere

Roadie

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Phone

Hey a Quick question when im calling someone Spotify kepps on playing i would like to know of i can deactivate that

Newbie

Hey a Quick question when im calling someone Spotify kepps on playing i would like to know of i can deactivate that

marlonsphere

Roadie

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Iron Maiden song streaming issue

While I'm streaming or download content for Iron Maiden song "to tame a land" from Piece of Mind album, the song freezes up, cutting off suddenly...

Newbie

While I'm streaming or download content for Iron Maiden song "to tame a land" from Piece of Mind album, the song freezes up, cutting off suddenly...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Spotify will not play album

Hi so every since June I believe Spotify has not been able to play my favorite album from the band i like. I search it up and the album doesn't show up. It's irritating because it's literallyn the whole reason why I bought premium and the album is un...

Newbie

Hi so every since June I believe Spotify has not been able to play my favorite album from the band i like. I search it up and the album doesn't show up. It's irritating because it's literallyn the wh...

marlonsphere

Roadie

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Songs available on the desktop app but not on Android phone

On the phone, they are grayed out, even doing search. Both the desktop and the phone are on the same WiFi network. I have tried to logout/login, reinstall, clear cache on the phone app. Nothing worked. Any ideas?

Casual Listener

On the phone, they are grayed out, even doing search. Both the desktop and the phone are on the same WiFi network. I have tried to logout/login, reinstall, clear cache on the phone app. Nothing worke...

jiamajia

Casual Listener

1062 Views

6 replies

1 likes

  • 1062 Views
  • 6 replies
  • 1 likes

Solved!! Spotify spots playing after a while suddenly

Spotify pauses on its own after a while when I am playing it on my Android phone - sometimes before the next song or in a middle of a song. I am noticing this happen when I am playing it through my bluetooth speakers. The issue is intermittent, I hav...

Casual Listener

Spotify pauses on its own after a while when I am playing it on my Android phone - sometimes before the next song or in a middle of a song.   I am noticing this happen when I am playing it thr...

Joe

Community Legend

918 Views

3 replies

0 likes

  • 918 Views
  • 3 replies
  • 0 likes

Can't reach my account anymore

Dear Friends, Since afternoon i can not reach my acount. I created my acount like 2 mounts ago in Germany and i'm no longer theresuddenly i realized that my account had been signed out and since then i can not log into it ? Spotify noticed me that it...

Newbie

Dear Friends,   Since afternoon i can not reach my acount. I created my acount like 2 mounts ago in Germany and i'm no longer there suddenly i realized that my account had been signed out and...

Joe

Community Legend

585 Views

3 replies

0 likes

  • 585 Views
  • 3 replies
  • 0 likes

Freakonomics podcast not updating

On my mobile app (android) I don't see any Freakonomics podcast episodes that are after mid April. On their website I can see episodes from as recently as June 15th. I wasn't sure if there was a delay in posting new podcasts or if the agreement ended...

Newbie

On my mobile app (android) I don't see any Freakonomics podcast episodes that are after mid April. On their website I can see episodes from as recently as June 15th. I wasn't sure if there was a dela...

madmitten

Newbie

1133 Views

1 replies

2 likes

  • 1133 Views
  • 1 replies
  • 2 likes

'Entdecken' füllt sich nicht mit Inhalt!

Hallo, ich hab seit gestern Spotify in Benutzung und habe schon einige Lieder gehört, trotzdem erscheint unter "Entdecken" kein Inahlt, sondern nur der Hinweis, dass ich eines meiner Lieblingslieder spielen soll und danach die Vorschläge für neue Lie...

Newbie

Hallo, ich hab seit gestern Spotify in Benutzung und habe schon einige Lieder gehört, trotzdem erscheint unter "Entdecken" kein Inahlt, sondern nur der Hinweis, dass ich eines meiner Lieblingslieder ...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Losing connection with Chromecast Audio after skipping songs. And more..

Dear users, I joined Spotify today after using Google Play Music for 6 months.Only bad thing was not having a Family Option.Use to have Spotify but had so much problems with my account.Now i came back and bought the Family plan from Spotify and creat...

Regular

Dear users,   I joined Spotify today after using Google Play Music for 6 months. Only bad thing was not having a Family Option. Use to have Spotify but had so much problems with my acco...

497 Views

0 replies

0 likes

  • 497 Views
  • 0 replies
  • 0 likes

Need to download podcasts multiple times

Hello community,I have an issue with my downloaded podcasts.I download the podcast via wifi. Then, when I'm in my car, the downloaded podcasts are not downloaded anymore.Also, sometimes I'm listening to the downloaded podcasts in my car and when I ta...

Newbie

Hello community, I have an issue with my downloaded podcasts. I download the podcast via wifi. Then, when I'm in my car, the downloaded podcasts are not downloaded anymore. Also, sometimes I'm lis...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Solved!! Spotify has been pauzed because my account is being used some else

The error is in Dutch, but still, this is what I get somethimes while playing Spotify on my computer. (translation error: "Spotify has been paused because your account is used somewhere else") I do have a phone on wich I'm using spotify as well, but ...

Newbie

The error is in Dutch, but still, this is what I get somethimes while playing Spotify on my computer. (translation error: "Spotify has been paused because your account is used somewhere else") I ...

zwabber0487

Newbie

1251 Views

5 replies

0 likes

  • 1251 Views
  • 5 replies
  • 0 likes

Samsung S7, Spotify & BT

I recently changed from a Samsung A5 to a Samsung S7 and am now having issues when I listen to Spotify over BT in my Toyota Yaris (that I did succesfully with the A5 for the last 2 years)After a period of time the UI on both the phone & the car syste...

Newbie

I recently changed from a Samsung A5 to a Samsung S7 and am now having issues when I listen to Spotify over BT in my Toyota Yaris (that I did succesfully with the A5 for the last 2 years) After a pe...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Can not use Next, Previous and Save from lockscreen

Hello, I have a Moto X Style on Android 6.0. The lockscreen controls does not work except for the play and pause button. I have tried following this guide: https://community.spotify.com/t5/Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/91...

Casual Listener

Hello,   I have a Moto X Style on Android 6.0.  The lockscreen controls does not work except for the play and pause button.  I have tried following this guide: https://communi...

le_loup_

Casual Listener

635 Views

2 replies

0 likes

  • 635 Views
  • 2 replies
  • 0 likes

Album not avaliable

I have been experiencing a very frustrating issue lately.I have been trying to find SHINee's new album (a kpop group) and for a while it seemed to not be available on Spotify.Later on I discovered that people from the same region as me were able to i...

Newbie

I have been experiencing a very frustrating issue lately. I have been trying to find SHINee's new album (a kpop group) and for a while it seemed to not be available on Spotify. Later on I discovere...

marlonsphere

Roadie

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Spotify acting up on Android

First, the app would always crash whenever I'd be in the underground. Now, the toggle for the the notification panel has disappeared. Which means i have to unlock my phone and go on the app everytime I want to change the song. What is going on with t...

Regular

First, the app would always crash whenever I'd be in the underground. Now, the toggle for the the notification panel has disappeared. Which means i have to unlock my phone and go on the app everytime...

marlonsphere

Roadie

1628 Views

5 replies

1 likes

  • 1628 Views
  • 5 replies
  • 1 likes

No me deja cambiar el almacenamiento a mi tarjeta de memoria SD

Hola a todos, mi problema es que cuando recien instale mi Spotify cambie el almacenamiento a la tarjeta de memoria SD repentinamente note que el almacenamiento lo tenía de vuelta a la memoria de mi equipo y ahora no me deja cambiarla devuelta a la me...

Newbie

Hola a todos, mi problema es que cuando recien instale mi Spotify cambie el almacenamiento a la tarjeta de memoria SD repentinamente note que el almacenamiento lo tenía de vuelta a la memoria de mi e...

2880 Views

0 replies

15 likes

  • 2880 Views
  • 0 replies
  • 15 likes

Moto G4 64GB SD Card FAT32 Storage Area Not Found

Hey everyone,I'm new to android, and in particular the Spotify app for android having used it for iOS for the past 4 years.This one's got me stumped.I have a Moto G4 and had purchased a 64GB SD Card (SanDisk Ultra Class I) for it when I got it, prima...

Visitor

Hey everyone, I'm new to android, and in particular the Spotify app for android having used it for iOS for the past 4 years. This one's got me stumped. I have a Moto G4 and had purchased a 6...

user-removed

Not applicable

1521 Views

6 replies

0 likes

  • 1521 Views
  • 6 replies
  • 0 likes

App doesn't show up on mobile when music is playing

Hi,Spotify app used to show on my Android when music is played, allowing me to skip songs without unlocking my phone, but now it doesn't do that anymore. I have to key in my password every time to be able to skip or find out what song it's playing. H...

Casual Listener

Hi, Spotify app used to show on my Android when music is played, allowing me to skip songs without unlocking my phone, but now it doesn't do that anymore. I have to key in my password every time to ...

tamwinny

Casual Listener

608 Views

2 replies

1 likes

  • 608 Views
  • 2 replies
  • 1 likes

Solved!! Permanent notification no appearing

Since yesterday the notification that tells you spotify is open (the notification bar controller) will not appear. I have reinstalled and the options in my android and spotify settings are both switched to on. My android setting is set to "priority."...

Casual Listener

Since yesterday the notification that tells you spotify is open (the notification bar controller) will not appear. I have reinstalled and the options in my android and spotify settings are both switc...

Mhowland1022

Casual Listener

725 Views

1 replies

1 likes

  • 725 Views
  • 1 replies
  • 1 likes