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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375676 Views

541 replies

34 likes

Account
Free
  • 375676 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

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  • 7 likes

Android beta bug report - Incorrect 'now playing' display

Version: 6.3.0.879 BETA armV7Device: Nexus 5xDevice Version: NRD90R (Android 7.0) In new 'Daily mix 1' playlist, clicked on 'Ghost - feat. Ian Astbury' (see attached screenshots) but the now playing at the bottom of the screen displayed the next song...

Casual Listener

Version: 6.3.0.879 BETA armV7 Device: Nexus 5x Device Version: NRD90R (Android 7.0)   In new 'Daily mix 1' playlist, clicked on 'Ghost - feat. Ian Astbury' (see attached screenshots) but the...

Joe

Community Legend

671 Views

4 replies

0 likes

  • 671 Views
  • 4 replies
  • 0 likes

email address already in use, is my own!

Hi there, here's an interesting one. I signed up years ago with my work email address, upgraded it to a Premium account.I no longer work at that company and dont have access to that email account.So I wanted to change my email address to my personal ...

Newbie

Hi there, here's an interesting one. I signed up years ago with my work email address, upgraded it to a Premium account. I no longer work at that company and dont have access to that email acco...

Joe

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Music won't update when I add them to "all songs"?

When I save a song into my All Songs library, it won't show up at the top, even though the Sort By option is Recently Added. However, when I switch it to order songs by Title, the songs I've added most recently are there. So I guess it's in my librar...

Newbie

When I save a song into my All Songs library, it won't show up at the top, even though the Sort By option is Recently Added. However, when I switch it to order songs by Title, the songs I've added mo...

234 Views

0 replies

0 likes

  • 234 Views
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Se me borra la musica que sincronizo

Tengo un problema cuando sincronizo la musica a mi android despues de un tiempo algo sucede y me aparec como si no la descargara por q la quiero escuchar off-line si alguien me puede ayudar con esto gracias

Newbie

Tengo un problema cuando sincronizo la musica a mi android despues de un tiempo algo sucede y me aparec como si no la descargara por q la quiero escuchar off-line si alguien me puede ayudar con esto ...

Thegabriellez

Newbie

335 Views

2 replies

0 likes

  • 335 Views
  • 2 replies
  • 0 likes

Spotify Crashing: Daily Mix

My Spotify crash every time when I tried to listen my offline music. This starts to happen after the Daily Mix, if i tried listening with my Internet connection works fine. Please I need help. I'm using Android.

Casual Listener

My Spotify crash every time when I tried to listen my offline music. This starts to happen after the Daily Mix, if i tried listening with my Internet connection works fine. Please I need help. I'm us...

SilvioJuniorN

Casual Listener

1213 Views

2 replies

0 likes

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  • 2 replies
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Linkin park

I don't want to listen to Linkin Park on any of mu stations is there a way to never listen to them? I'm trying to listen to metal not a boy band...

Newbie

I don't want to listen to Linkin Park on any of mu stations is there a way to never listen to them? I'm trying to listen to metal not a boy band...

Bittencourt

Spotify Star

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Download

Where does my download save to? Can I transfer music to a flash drive?

Newbie

Where does my download save to? Can I transfer music to a flash drive?

Mattosaurus

Community Legend

664 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Playlist won't stay downloaded for more than a few months

I have one playlist that I listen to that usually has about 800 songs in it. I enable the download option for the playlist so I can listen to it offline, but after a month or so I'll find it disabled and none of my songs will be downloaded anymore. T...

Regular

I have one playlist that I listen to that usually has about 800 songs in it. I enable the download option for the playlist so I can listen to it offline, but after a month or so I'll find it disabled...

568 Views

0 replies

0 likes

  • 568 Views
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[Android][Connect] Power Override

Why does Spotify cause my Tablet and phone to turn off within 5 minutes of the first use each day? Neither units turn off on any occassion (except low battery) untill I load and use Spotify.

Visitor

Why does Spotify cause my Tablet and phone to turn off within 5 minutes of the first use each day? Neither units turn off on any occassion (except low battery) untill I load and use Spotify.

479 Views

0 replies

0 likes

Android
Connect
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[Android][Music] Daily mix

Daily mix is fantastic!

Newbie

Daily mix is fantastic!

306 Views

0 replies

0 likes

Android
Music
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Selecting "Add to Playlist" does nothing

I'm running the app from a premium account on a Droid Turbo 2 with Android 6.0. After updating Spotify to version 6.2.0.1028, selecting "Add to Playlist" no longer brings up a list of playlists to select from. It just closes the menu.I deleted my sav...

Casual Listener

I'm running the app from a premium account on a Droid Turbo 2 with Android 6.0. After updating Spotify to version 6.2.0.1028, selecting "Add to Playlist" no longer brings up a list of playlists to se...

KaaVern

Casual Listener

487 Views

3 replies

0 likes

  • 487 Views
  • 3 replies
  • 0 likes

Won't play any tracks

Randomly around midnight last night I was listening to some music and all the sudden it paused and I kept pressing play and it would play for half a second and pause again, it's still doing it 10 hours later, even on my saved for offline albums. Any ...

Newbie

Randomly around midnight last night I was listening to some music and all the sudden it paused and I kept pressing play and it would play for half a second and pause again, it's still doing it 10 hou...

Joe

Community Legend

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Force closing

I have updated my Spotify, earlier (10/02/16). It works fine at first, but then when I went offline (turned off both Wi-Fi and data) app itself force closes. I need help.

Newbie

I have updated my Spotify, earlier (10/02/16). It works fine at first, but then when I went offline (turned off both Wi-Fi and data) app itself force closes. I need help.

Joe

Community Legend

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Configuration is not possible, only because I use another device

I don't understand, why I can't change configurations like Corssfading, gapless, Normalize Volume, Devide broadcast Status, Private Session, Streaming Qualitiy, Download Quality, Download using cellular, Equilizer. Only because I use another device. ...

Roadie

I don't understand, why I can't change configurations like Corssfading, gapless, Normalize Volume, Devide broadcast Status, Private Session, Streaming Qualitiy, Download Quality, Download using cellu...

Kalmora

Roadie

630 Views

4 replies

0 likes

  • 630 Views
  • 4 replies
  • 0 likes

Que pasa

Spotify desde hace 3 no me deja escuchar m música a menos que este conectado a una red wifi, de lo contrario la abro y se cierra al instante ayudaa

Newbie

Spotify desde hace 3 no me deja escuchar m música a menos que este conectado a una red wifi, de lo contrario la abro y se cierra al instante ayudaa

283 Views

0 replies

0 likes

  • 283 Views
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Delete all!

Hi Guys hope you can help me.How can I delete all the songs from my Library? I can only do it one by one, is there any faster way to do it? Please help.

Visitor

Hi Guys hope you can help me. How can I delete all the songs from my Library? I can only do it one by one, is there any faster way to do it? Please help.

user-removed

Not applicable

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

After update all playlists and saved songs are gone

Hey Guys, I updated spotify and after that all my songs and playlists were gone. There are not showing up anymore. The strange thing was in my mixtapes there were still there, but I coud not play them: The message: Song is not available was shown.And...

Newbie

Hey Guys,   I updated spotify and after that all my songs and playlists were gone. There are not showing up anymore. The strange thing was in my mixtapes there were still there, but I coud not...

AngeloTan

Music Fan

704 Views

2 replies

0 likes

  • 704 Views
  • 2 replies
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Playback lag

When I press play it highlights the song like I have chosen it which is great. However after this nothing happens. The song will not start or play, regardless of how many times I press the song to choose it. The problem does not end here, the song to...

Newbie

When I press play it highlights the song like I have chosen it which is great. However after this nothing happens. The song will not start or play, regardless of how many times I press the song to ch...

251 Views

0 replies

0 likes

  • 251 Views
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  • 0 likes

Unable to control spotify music on Fitbit

I have a LG L2 phone, and information of the tracks from Spotify isn't showing on my fitbit Blaze. I've tried using the LG music app and that works, so it's a problem with the andriod spotify app not supporting AVRCP which is required to control musi...

Newbie

I have a LG L2 phone, and information of the tracks from Spotify isn't showing on my fitbit Blaze. I've tried using the LG music app and that works, so it's a problem with the andriod spotify app not...

Joe

Community Legend

1843 Views

1 replies

1 likes

  • 1843 Views
  • 1 replies
  • 1 likes