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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115288 Views

27 replies

4 likes

  • 115288 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231703 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231703 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591271 Views

79 replies

3 likes

  • 591271 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485719 Views

580 replies

42 likes

Account
Free
  • 485719 Views
  • 580 replies
  • 42 likes

Changing music without prompting

When I'm listening on my phone (often hooked up to my car on Bluetooth) I pick an album and after some time the Spotify app will flicker through (like fast forwarding) a seemingly random series of Spanish songs and land on one. I've never chosen thes...

Newbie

When I'm listening on my phone (often hooked up to my car on Bluetooth) I pick an album and after some time the Spotify app will flicker through (like fast forwarding) a seemingly random series of Sp...

819 Views

0 replies

1 likes

  • 819 Views
  • 0 replies
  • 1 likes

Song skips a few seconds whenever i switch my phone on/off or type something in Chrome.

Hey ho The problem is said in the title but sometimes it doesnt skip when i am in the Chrome Browser its unusual..Can anyone help me? (/.\)

Newbie

Hey ho  The problem is said in the title but sometimes it doesnt skip when i am in the Chrome Browser its unusual.. Can anyone help me? (/.\)

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Latest version is terrible

The latest Android version is terrible.- lockscreen player is missing- cant control music from notifications on my v10 (buttons for music functions on second screen doesn't work)- no longer can control playback via bluetooth buttons on speakerIts not...

Roadie

The latest Android version is terrible. - lockscreen player is missing - cant control music from notifications on my v10 (buttons for music functions on second screen doesn't work) - no longer can...

Rudy079

Newbie

691 Views

1 replies

1 likes

  • 691 Views
  • 1 replies
  • 1 likes

Reached maximum downloads

If I'm paying for premium why am I having maximum number of downloads reached?

Casual Listener

If I'm paying for premium why am I having maximum number of downloads reached?

Treelady

Newbie

1759 Views

7 replies

1 likes

  • 1759 Views
  • 7 replies
  • 1 likes

Spotify randomly opens and plays music max volume

Kinda weird. Started happening today and tried everything i saw in the forums but still keeps happening. Phone Oneplus 3 Oxygen OS 3.2.7 Android 6.0.1

Visitor

Kinda weird. Started happening today and tried everything i saw in the forums but still keeps happening. Phone Oneplus 3 Oxygen OS 3.2.7 Android 6.0.1

sakura08

Roadie

889 Views

2 replies

0 likes

  • 889 Views
  • 2 replies
  • 0 likes

Lose downloaded music when I turn off "download music"

Is it normal to have to re-download all of the music if you accidentally tap the "download music" in songs?

Newbie

Is it normal to have to re-download all of the music if you accidentally tap the "download music" in songs? 

sakura08

Roadie

861 Views

1 replies

0 likes

  • 861 Views
  • 1 replies
  • 0 likes

Songs unavailable and also doesnt play the next song

My phone sometimes doesn't play half the content available. I can only play the music if I download it. Half the songs come up in white and the rest are faded and unplayable. If I close the app then open it some songs are then play able. BUT then aft...

Newbie

My phone sometimes doesn't play half the content available. I can only play the music if I download it. Half the songs come up in white and the rest are faded and unplayable. If I close the app then ...

marlonsphere

Roadie

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Premium status not recocnised on my android phone

The Spotify App on my Android phone doesn't recognise my premium subscription. Just offer Free trail or subscription?

Newbie

The Spotify App on my Android phone doesn't recognise my premium subscription. Just offer Free trail or subscription?

sakura08

Roadie

551 Views

2 replies

0 likes

  • 551 Views
  • 2 replies
  • 0 likes

Can't download music on spotify premium

I have 0 songs downloaded, so the limit of 3,333 is not in effect. I have 9gb of storage open and no SD card. I've reinstalled spotify, cleared data and cache and removed all the devices except my phone. I am still not able to download songs. I am at...

Newbie

I have 0 songs downloaded, so the limit of 3,333 is not in effect. I have 9gb of storage open and no SD card. I've reinstalled spotify, cleared data and cache and removed all the devices except my ph...

sakura08

Roadie

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Chevy Blutooth Issue with Galaxy S6

Since the latest update, Blutooth has been having issues while playing Spotify in my 2013 Chevy Malibu. Most noticeably, I have lost the ability to switch songs while using the steering wheel selector that I would normally use to change the song. Thi...

Newbie

Since the latest update, Blutooth has been having issues while playing Spotify in my 2013 Chevy Malibu. Most noticeably, I have lost the ability to switch songs while using the steering wheel selecto...

TakeMyRice

Regular

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Spotify launches and closes seconds after

Hello, Spotify was working previously a week ago. I am using a Xiaomi Mi5 running android marshmallow. Now the app will not start normally and closes itself, however still on the recent apps drawer. I have tried all of spotifies trouble shooting meth...

Newbie

Hello,   Spotify was working previously a week ago. I am using a Xiaomi Mi5 running android marshmallow.   Now the app will not start normally and closes itself, however still on the re...

exhellsing

Newbie

600 Views

1 replies

2 likes

  • 600 Views
  • 1 replies
  • 2 likes

Can't connect to facebook

I've already have an account and i wanna connect with my friends, but when i try to connect with facebook, its start loading and doesn't connect

Newbie

I've already have an account and i wanna connect with my friends, but when i try to connect with facebook, its start loading and doesn't connect

sakura08

Roadie

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Not getting any notifications

I use Spotify premium on my Samsung Galaxy S6 and I'm getting no notifications. I get the one with music and pause/play, next song when music is playing, but I get nothing from following artists when they release new music. I have it all set up on th...

Casual Listener

I use Spotify premium on my Samsung Galaxy S6 and I'm getting no notifications. I get the one with music and pause/play, next song when music is playing, but I get nothing from following artists when...

sakura08

Roadie

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Spotify Connect does not work

Worked okay until last week premium subscription was cancelled in error. Re subscribed to Premium service and Connect not now working on any device. Have tried uninstalling and reinstall spotify no success. Tried reboot router no success.

Regular

Worked okay until last week premium subscription was cancelled in error. Re subscribed to Premium service and Connect not now working on any device. Have tried uninstalling and reinstall spotify no s...

Joe

Community Legend

2013 Views

12 replies

0 likes

  • 2013 Views
  • 12 replies
  • 0 likes

Uconnect & LGV10

I have an LGV10 and My truck uses Uconnect. I have had the V10 for almost a year and they connect and played no issues. Till last week. Now my steering wheel or touch screen no longer controls spotify. I have had marshmellow for a while. I made sure ...

Newbie

I have an LGV10 and My truck uses Uconnect. I have had the V10 for almost a year and they connect and played no issues. Till last week. Now my steering wheel or touch screen no longer controls spotif...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

Not working widget

Any one struggling with dead widget on Xiaomi smartphones?My widget is not responding! Any Ideas?

Newbie

Any one struggling with dead widget on Xiaomi smartphones? My widget is not responding!  Any Ideas?

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

Low volume on my s7 edge

Ok so I have an s7 edge. A macbook pro 2015 and bose quietcomfort 35 whenever I play max volume on my mac the headphones are significantly louder then when I play spotify on my phone I don't know why this is please help

Newbie

Ok so I have an s7 edge. A macbook pro 2015 and bose quietcomfort 35 whenever I play max volume on my mac the headphones are significantly louder then when I play spotify on my phone I don't know why...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

I'm unable to cast to Chromecast

Hi, I've just come across this issue, as it used to work perfectly until now. When I try to cast music from Spotify in my Galaxy Note 3, Chromecast is detected but does not connect. All I can see on the TV is the Spotify splashscreen for a few second...

Regular

Hi, I've just come across this issue, as it used to work perfectly until now. When I try to cast music from Spotify in my Galaxy Note 3, Chromecast is detected but does not connect. All I can see on ...

pedrogplm

Regular

1327 Views

5 replies

0 likes

  • 1327 Views
  • 5 replies
  • 0 likes

Spotify stops other audio when listening on another device

I've started encountering an issue in the last couple of weeks. I will be using another application for audio on my Android phone (Samsung Galaxy S6 running Android 6.0.1, Spotify V 6.3.0.882 armV7) such as Audible or Play Music. If I then start to u...

Casual Listener

I've started encountering an issue in the last couple of weeks.   I will be using another application for audio on my Android phone (Samsung Galaxy S6 running Android 6.0.1, Spotify V 6.3.0.88...

720 Views

0 replies

0 likes

  • 720 Views
  • 0 replies
  • 0 likes

Song not available

Hi,if I want to hear songs via gsm/umts/lte it happens often that the spotify says the song ist not available. But if I want to hear via wlan the song is available.Can someone help me? Thanks!

Casual Listener

Hi, if I want to hear songs via gsm/umts/lte it happens often that the spotify says the song ist not available. But if I want to hear via wlan the song is available. Can someone help me? Thanks!

sakura08

Roadie

874 Views

4 replies

0 likes

  • 874 Views
  • 4 replies
  • 0 likes