Subscribed, but not getting Premium?

Pague por medio de las Naciones Unidas 7 eleven Pero jamas se me dio la versión de pago, ¿hice mal que?

• elton_yri
• Newbie
• Pague por medio de las Naciones Unidas 7 eleven Pero jamas se me dio la versión de pago, ¿hice mal que?
• 2016-09-06 10:07:49 PM
• 2016-09-07 2:26:25 AM
• osornios
• Spotify Star
• 216 Views
• 1 replies
• 0 likes

Playlists keep getting un-downloaded

I have Premium Family. My daughter & husband haven't had any trouble but my playlists all got un-downloaded. I am fairly new to Spotify so I may be(probably am) doing something wrong but 2 hrs after I made my payment on Sept 2nd all of my playlists q...

• ceysky6875
• Newbie
• I have Premium Family. My daughter & husband haven't had any trouble but my playlists all got un-downloaded. I am fairly new to Spotify so I may be(probably am) doing something wrong but 2 hrs af...
• 2016-09-06 6:27:07 PM
• 2016-09-06 7:44:33 PM
• jresendez13
• Music Fan
• 602 Views
• 1 replies
• 0 likes

Music deletes after a short period of time

I have recently signed up for a spotify premium account and thought it would be great as I had seen it on friends phones. I installed it initially on my Samsung Galaxy S6 and thought it was great until the music I had downloaded was not available off...

• rachelrobertson
• Casual Listener
• I have recently signed up for a spotify premium account and thought it would be great as I had seen it on friends phones.   I installed it initially on my Samsung Galaxy S6 and thought it was ...
• 2016-09-06 4:31:03 PM
• 2016-09-06 7:19:00 PM
• rachelrobertson
• Casual Listener
• 291 Views
• 1 replies
• 0 likes

downloaded song no longer available offline suddenly

I download a complete playlist, I go into offline mode, a few days later some downloaded songs appear as not downloaded anymore. They played just fine up until that point. Did not make any changes to playlist of online status. How do some songs becom...

• asandmusic
• Casual Listener
• I download a complete playlist, I go into offline mode, a few days later some downloaded songs appear as not downloaded anymore. They played just fine up until that point. Did not make any chang...
• 2016-09-06 5:38:08 PM
• 365 Views
• 0 replies
• 0 likes

Shuffle play does not work as expected on Shield TV

Shuffle play does only jump a few songs forward, it never picks songs from the other end of the playlist. I noticed this issue only with the Nvidia shield TV

• k2u
• Regular
• Shuffle play does only jump a few songs forward, it never picks songs from the other end of the playlist. I noticed this issue only with the Nvidia shield TV
• 2016-09-03 10:31:31 PM
• 2016-09-06 4:45:38 PM
• Tanngrisni
• Newbie
• 331 Views
• 1 replies
• 2 likes

Criei Minhas Playlists e Estão para baixar as músicas no modo offline, mas elas não ficam salvas.

• user-removed
• Visitor
• 2016-09-06 2:55:21 PM
• 230 Views
• 0 replies
• 0 likes

This song is not available

I keep receiving this error even for the song which i have listen previously..

• ashley0411
• Newbie
• I keep receiving this error even for the song which i have listen previously..
• 2016-09-01 11:31:57 AM
• 2016-09-06 6:33:55 AM
• Andriios
• Community Legend
• 245 Views
• 1 replies
• 0 likes

Cant update the app to premium

Hey Guys,I need help with my spotify Account. I used in the past an Account which was connected with my Facebook. Now I registered a New Account which isnt connected with Facebook, because i deactivated my Facebook. When I go into the menue to update...

• spspotify-de
• Newbie
• Hey Guys, I need help with my spotify Account. I used in the past an Account which was connected with my Facebook. Now I registered a New Account which isnt connected with Facebook, because i deac...
• 2016-09-05 5:20:27 PM
• 2016-09-06 6:02:26 AM
• Andriios
• Community Legend
• 361 Views
• 1 replies
• 0 likes

Spotify keeps deleting my saved playlists

This is getting too stupid. Everytime I now go onto spotify, my entire playlists are all deleted. So I have to keep going into the support page say recover and let everything re download so I can play it without my data on. This needs to be fixed asa...

• skeletor153
• Newbie
• This is getting too stupid. Everytime I now go onto spotify, my entire playlists are all deleted. So I have to keep going into the support page say recover and let everything re download so I can pla...
• 2016-04-20 1:33:44 PM
• 2016-09-06 1:13:41 AM
• Joe
• Community Legend
• 781 Views
• 3 replies
• 1 likes

soy premiun y No puedo guardar la música en la tarjeta sd

No puedo guardar la música en la tarjeta sd, soy premiun y no me a la opción de elegir el almacenmiento en la app de android, esta actualizaday a tarjeta es de 64gb, cumplo los requsitos del sistema. Mi teléfono no tiene mucha memoria interna, si no ...

• JuanPascual81
• Casual Listener
• No puedo guardar la música en la tarjeta sd, soy premiun y   no me a la opción de elegir el almacenmiento en la app de android, esta actualizaday a tarjeta es de 64gb, cumplo los requsitos del s...
• 2016-06-29 7:40:55 PM
• 2016-09-05 11:29:32 PM
• osornios
• Spotify Star
• 1418 Views
• 8 replies
• 0 likes

Re: [Android][Subscription] ¿Por qué sucede esto?

Me pueden ayudar ¿Por qué no me cargan las imágenes de las canciones que escucho cuando estoy desconectado?PDT: tengo Premium y antes si me aparecían la imagen de la canción pero ahora ya no

• JhoelBarrera
• Newbie
• Me pueden ayudar ¿Por qué no me cargan las imágenes de las canciones que escucho cuando estoy desconectado? PDT: tengo Premium y antes si me aparecían la imagen de la canción pero ahora ya no
• 2016-09-02 6:10:36 AM
• 2016-09-05 11:12:03 PM
• osornios
• Spotify Star
• 228 Views
• 1 replies
• 0 likes

[Android] Mobile notification while app is running

I really don't like the fact that the notification goes away while the app is the active running app on Android, but if it is a background running app it is there. On my phone if I lock my phone while the app is not there I can't control the app sinc...

• Termanater13
• Music Fan
• I really don't like the fact that the notification goes away while the app is the active running app on Android, but if it is a background running app it is there. On my phone if I lock my phone whil...
• 2016-09-05 10:41:48 PM
• 322 Views
• 0 replies
• 0 likes
• Android

Music volume gets softer and louder during songs.

When I'm listenning to music, the volume gets softer and then louder randomly. At first I thought it was just the ebb and flow of the music, but it's become more noticable. It's also not a hardware issue as this happens when I use headphones or bluet...

• Trannosaurus
• Newbie
• When I'm listenning to music, the volume gets softer and then louder randomly. At first I thought it was just the ebb and flow of the music, but it's become more noticable. It's also not a hardware i...
• 2016-09-05 8:01:21 PM
• 2016-09-05 9:40:39 PM
• Kaskelot
• Music Fan
• 657 Views
• 1 replies
• 0 likes

Being charged for premium but only getting free.had cc account gets xharged 9.99. Month.phone was

• Murphygerry707
• Newbie
• 2016-09-05 8:30:44 PM
• 2016-09-05 9:07:55 PM
• Taylor
• Community Legend
• 376 Views
• 1 replies
• 0 likes

I can't login in app

Hello, i need help.I can't login in the Android app, only in web. I have uninstalled app, change password, but every time i will try login in app, say password not correct.Anyone help me?

• AndreLuiz1
• Casual Listener
• Hello, i need help. I can't login in the Android app, only in web. I have uninstalled app, change password, but every time i will try login in app, say password not correct. Anyone help me?
• 2016-09-05 8:43:18 PM
• 2016-09-05 9:01:13 PM
• Joe
• Community Legend
• 205 Views
• 1 replies
• 0 likes

Help please - sony z5 compact - latest Android version 6.0.1 - spotify stops everytime

Dears, please help me!!! - my sony z5 worked perfect with Spotify - but since one or to month it always stops while in the middle of a song or when a message comes in. It did none of this before and i cant remember that i changed something in spotify...

• Alexier
• Newbie
• Dears, please help me!!! - my sony z5 worked perfect with Spotify - but since one or to month it always stops while in the middle of a song or when a message comes in. It did none of this before and ...
• 2016-06-15 3:09:45 PM
• 2016-09-05 7:24:51 PM
• Todesursache
• Newbie
• 578 Views
• 1 replies
• 0 likes

Songs going grey...

So I've googled and found the 'delete and reinstall' solutions which haven't worked.I'm on android on Nexus 6p, downloaded around 1500 songs. After a few days one or more of the tracks off the album(S) turns grey and I have to switch back to online m...

• user-removed
• Visitor
• So I've googled and found the 'delete and reinstall' solutions which haven't worked. I'm on android on Nexus 6p, downloaded around 1500 songs. After a few days one or more of the tracks off the al...
• 2016-09-05 5:47:12 PM
• 352 Views
• 0 replies
• 0 likes