Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211066 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211066 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561592 Views

78 replies

3 likes

  • 561592 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463360 Views

575 replies

39 likes

Account
Free
  • 463360 Views
  • 575 replies
  • 39 likes

App doesn't show up on mobile when music is playing

Hi,Spotify app used to show on my Android when music is played, allowing me to skip songs without unlocking my phone, but now it doesn't do that anymore. I have to key in my password every time to be able to skip or find out what song it's playing. H...

Casual Listener

Hi, Spotify app used to show on my Android when music is played, allowing me to skip songs without unlocking my phone, but now it doesn't do that anymore. I have to key in my password every time to ...

tamwinny

Casual Listener

593 Views

2 replies

1 likes

  • 593 Views
  • 2 replies
  • 1 likes

Solved!! Permanent notification no appearing

Since yesterday the notification that tells you spotify is open (the notification bar controller) will not appear. I have reinstalled and the options in my android and spotify settings are both switched to on. My android setting is set to "priority."...

Casual Listener

Since yesterday the notification that tells you spotify is open (the notification bar controller) will not appear. I have reinstalled and the options in my android and spotify settings are both switc...

Mhowland1022

Casual Listener

699 Views

1 replies

1 likes

  • 699 Views
  • 1 replies
  • 1 likes

Buggy v6.3.0.arm v7

On this versionMusic doesnt stop anymore during a phonecall. Im hearing both the caller and the music at the same time!Music doesnt stop anymore after losing bluetooth or headset connection, instead it switches to speaker while continueing to play.Th...

Newbie

On this version Music doesnt stop anymore during a phonecall. Im hearing both the caller and the music at the same time! Music doesnt stop anymore after losing bluetooth or headset connection, inst...

Joe

Community Legend

498 Views

1 replies

1 likes

  • 498 Views
  • 1 replies
  • 1 likes

Spotify Offline

Immer wenn ich die Songs herunterlade (ca. 1.350 Songs) und wenn es dann fertig ist und ich dann die Taskleiste lösche sind alle Songs wieder gelöscht und muss dann wieder auf herunterladen drücken das dauert aber ewig und wenn ich jetzt nicht zuhaus...

Newbie

Immer wenn ich die Songs herunterlade (ca. 1.350 Songs) und wenn es dann fertig ist und ich dann die Taskleiste lösche sind alle Songs wieder gelöscht und muss dann wieder auf herunterladen drücken d...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Sond Mute After a Call

After last update of Spotify, my app stop (like Mute) the music sound After a call and just back to work when i restart the os.

Casual Listener

After last update of Spotify, my app stop (like Mute) the music sound After a call and just back to work when i restart the os.

Joe

Community Legend

938 Views

5 replies

0 likes

  • 938 Views
  • 5 replies
  • 0 likes

Solved!! What genre is that?

I like finding new music on Spotify. Sometimes I'll find a song in a style I've never come across before. I found something today that that sounds like a cross between indie, funk and electronic. But I don't know exactly what genre it fits into. Is t...

Music Fan

I like finding new music on Spotify. Sometimes I'll find a song in a style I've never come across before. I found something today that that sounds like a cross between indie, funk and elect...

user-removed

Not applicable

1665 Views

3 replies

0 likes

  • 1665 Views
  • 3 replies
  • 0 likes

Unloading songs

I have a question....I have reached my limit of songs im allowed to download. I want to change which songs i download and change some playlist. How can i do this??I can't seem to figure out how to unload a song?

Newbie

I have a question.... I have reached my limit of songs im allowed to download. I want to change which songs i download and change some playlist. How can i do this?? I can't seem to figure out how t...

Joe

Community Legend

1251 Views

1 replies

0 likes

  • 1251 Views
  • 1 replies
  • 0 likes

sd Storage problem

Hello, My name is Arturo, I'm from Mexico, sorry about my english tough, well, here is the thing, I got a new celphone, I bought it like 2 months ago after my xperia crashed down, well, is a Huawei Y560, Android 5.1.1 , I'm a premium user, so I use o...

Regular

Hello, My name is Arturo, I'm from Mexico, sorry about my english tough, well, here is the thing, I got a new celphone, I bought it like 2 months ago after my xperia crashed down, well, is a Huawei Y...

arturock1

Regular

1343 Views

9 replies

0 likes

  • 1343 Views
  • 9 replies
  • 0 likes

Solved!! Offline Tablet USE inquiry.

Contemplating on becoming a subscriber..Just a few question prior to taking the plunge.I own a few devices, maybe more then some or average then a user.Smart Phone Galaxy S4 *Fully updated* for my region.Tablet samsung SM-210R *Fully updated* for my ...

Casual Listener

Contemplating on becoming a subscriber.. Just a few question prior to taking the plunge. I own a few devices, maybe more then some or average then a user. Smart Phone Galaxy S4 *Fully up...

aladinassis

Newbie

1008 Views

5 replies

0 likes

  • 1008 Views
  • 5 replies
  • 0 likes

Problem song - crashes Android app, plays fine on Desktop/Sonos

Hi, I have one song which crashes the app on my Galaxy S7, runing Android 6.0.1 and whatever the latest version of Spotify is. https://open.spotify.com/track/1a4QUyVcsbGDvbEXZaRNC1 This song - just randomly stops playing, and Spotify just hangs. I've...

Casual Listener

Hi,  I have one song which crashes the app on my Galaxy S7, runing Android 6.0.1 and whatever the latest version of Spotify is.  https://open.spotify.com/track/1a4QUyVcsbGDvbEXZaRNC1 ...

Beefweasel

Casual Listener

501 Views

2 replies

0 likes

  • 501 Views
  • 2 replies
  • 0 likes

Downloaded songs on Android

Hi there, Sorry if this has already been answered but I can't seem to find an answer. Recently upgraded my phone from an S3 to S7. On my new phone all my songs and playlists appear, but do I have to download them again or are there some data files/ca...

Casual Listener

Hi there,  Sorry if this has already been answered but I can't seem to find an answer.  Recently upgraded my phone from an S3 to S7. On my new phone all my songs and playlists appear, but d...

Joe

Community Legend

1162 Views

3 replies

0 likes

  • 1162 Views
  • 3 replies
  • 0 likes

Download only partially completed but inncorrectly displayed as completed

Hi,my Android Spotify app (version 6.3.0.882 armV7) has a really annoying behavior for some days: when I download a podcast episode there's no progress spinner feedback but the green "downloaded" status immediately shows.When I try to listen to that ...

Newbie

Hi, my Android Spotify app (version 6.3.0.882 armV7) has a really annoying behavior for some days: when I download a podcast episode there's no progress spinner feedback but the green "downloaded" s...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

Daily mix missing

The daily mis showed up under the the radio section for a short while and then went missing. can't seem to get it back. i have already tried logging out and in and its updated to the latest version. i understand that it may still be crawling but it s...

Newbie

The daily mis showed up under the the radio section for a short while and then went missing. can't seem to get it back. i have already tried logging out and in and its updated to the latest version.&...

marlonsphere

Roadie

960 Views

1 replies

1 likes

  • 960 Views
  • 1 replies
  • 1 likes

Song changing volume on it's own

I've had some recent weird episodes with my music. Spotify will be open, phone will be locked, a song will be playing and randomly the volume will change and most of the time the song will stop because the volume turns all the way down. Sometimes the...

Visitor

I've had some recent weird episodes with my music.  Spotify will be open, phone will be locked, a song will be playing and randomly the volume will change and most of the time the song wil...

user-removed

Not applicable

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

Music offline not available on Android

Im using a Sony M5 with Android 6.0. I download some music using the Premium account, but always, after a few days, the music offline it is gone. it si not available for offline play, but still uses space in the memory, so I have to delete the app wi...

Casual Listener

Im using a Sony M5 with Android 6.0. I download some music using the Premium account, but always, after a few days, the music offline it is gone. it si not available for offline play, but still uses ...

user-removed

Not applicable

536 Views

3 replies

0 likes

  • 536 Views
  • 3 replies
  • 0 likes

Can't Login

I forgot my username and I have several emails I have no access to the email I set the account up with...I was logged in on my phone but my storage became full even though everything was set to save to my sd card which has 25 GB memory left so I dele...

Newbie

I forgot my username and I have several emails I have no access to the email I set the account up with...I was logged in on my phone but my storage became full even though everything was set to save ...

sakura08

Roadie

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Unavailable Songs on mobile

I have Spotify Prenium, I have make a playlist with musics in Spotify (in the software), and with musics which are on my computer (my own files mp3).On my Android, I have the local files which are "unavailable", while I have previously make playlist ...

Visitor

I have Spotify Prenium, I have make a playlist with musics in Spotify (in the software), and with musics which are on my computer (my own files mp3). On my Android, I have the local files which ar...

user-removed

Not applicable

1405 Views

4 replies

2 likes

  • 1405 Views
  • 4 replies
  • 2 likes

Self Service | Device Management

Samung device was working fine and now a lot of songs says song not available

Newbie

Samung device was working fine and now a lot of songs says song not available

marlonsphere

Roadie

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes