Doesnt give me option to create playlist (galaxy s7)

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Doesnt give me option to create playlist (galaxy s7)

Lenahan21
Regular
Just downloaded Spotify and was running the free version and could not create playlists so I downloaded the premium version and same problem!
18 Replies

Re: Doesnt give me option to create playlist (galaxy s7)

Rock Star 16
Rock Star 16

Hey Lenahan21! Welcome to the community.

 

Here are some instructions on how to make a playlist :)

Make-a-playlist_twitter.png

If you run into any issues or have any questions, let me know!

 

Have a nice day and keep on rockin'! :D

HuibRock Star 16
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Note: I'm not a Spotify employee.

Re: Doesnt give me option to create playlist (galaxy s7)

Lenahan21
Regular
I attached a screen shot of when I hit that option under the song that's playing.
Screenshot_20160927-112722.png

Re: Doesnt give me option to create playlist (galaxy s7)

Rock Star 16
Rock Star 16

Hey! 

 

That's weird! Could you try to reinstall the app? Here are some instructions on how to do that!

 

Have a nice day!

HuibRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Doesnt give me option to create playlist (galaxy s7)

Lenahan21
Regular
Yup went through thell Uninstaller and still had the same issue upon re-downloading the app. So strange. All I wanna do is be able to make a playlist but I don't have any options to do so. I've seen other people's apps and they look a bit different with more options.

Re: Doesnt give me option to create playlist (galaxy s7)

Rock Star 16
Rock Star 16

Hey!

 

Thanks for the information! :) Does this happen on every song or just this one? 

HuibRock Star 16
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Doesnt give me option to create playlist (galaxy s7)

Lenahan21
Regular
Every song so far that I've tried! This is so frustrating lol
Screenshot_20160927-115500.png

Re: Doesnt give me option to create playlist (galaxy s7)

Rock Star 16
Rock Star 16

Hey there!

Alright, thanks! I understand it might be frustrating. Nice screenshot! Could you try to create a playlist using this guide? Does the option show up after you've created one?

 

Have an amazing day!

 

 

HuibRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Doesnt give me option to create playlist (galaxy s7)

Lenahan21
Regular
This is what happens when I go to the menu from the top left corner. No option for my library :(
Screenshot_20160927-120727.png

Re: Doesnt give me option to create playlist (galaxy s7)

Courtneysmixon
Regular
I'm having the same issue with my note 7 it just started today though and I've been a premium member.
Screenshot_20160927-093111.jpg
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