Announcements

Help Wizard

Step 1

NEXT STEP

some titles are not available in the offline mode

some titles are not available in the offline mode

Hi,

Since I've bought spotify premium I have a problem with the offline mode on my mobile device (Sony Z3). If I download a playlist and use the offline mode, a few days later some titles aren't available offline anymore. So I have to disable the offline mode the get them back. What can I do ? I have already tried to fix it with the steps recommended by the spotify support web page ( install the latest version, install it again ...)

It would be great if someone could help me.

 

Reply
2 Replies

Is it always the same titles? Have you tried a clean install following the guide linked in my signature?

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Thanks for your fast answer. It isn't always the same title which is not available it's just a random title from one of my playlists. Unfortunately I have already tried your guide to fix it including removing all offline devices without any success.

Suggested posts