Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110421 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222355 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
579060 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476959 Views
577 replies
40 likes
I get an error saying i dont have enough space then the app crashes and will not let me back in. I have tried doing the "clean Reinstall" and it has done nothing. The closest I have gotten, is it downloaded about half the songs and said error not eno...
I get an error saying i dont have enough space then the app crashes and will not let me back in. I have tried doing the "clean Reinstall" and it has done nothing. The closest I have gotten, is it dow...
Music Fan
4326 Views
14 replies
0 likes
Pretty much what it says in the title. When I click "Log In With Facebook," rather than prompting me for my Facebook username and password as I would expect, it says "A Facebook error occurred." I'm not going to waste space on the Facebook app since ...
Pretty much what it says in the title. When I click "Log In With Facebook," rather than prompting me for my Facebook username and password as I would expect, it says "A Facebook error occurred." I'm ...
Community Legend
458 Views
1 replies
0 likes
Hello, do you know, which quality is used, when I use my mobile app for streaming on my AV Receiver? I have a premium account but the app does not allow to select the quality for streaming (says: function "not available when streaming via an other de...
Hello, do you know, which quality is used, when I use my mobile app for streaming on my AV Receiver? I have a premium account but the app does not allow to select the quality for streaming (...
Community Legend
532 Views
1 replies
0 likes
HI I've just joined Spotify Premium and liking it so far. The thing that's bugging me is no full screen widget with album art on my lock screen (or even on my home page for that matter).I've moved from using double twist with iTunes which worked grea...
HI I've just joined Spotify Premium and liking it so far. The thing that's bugging me is no full screen widget with album art on my lock screen (or even on my home page for that matter). I've move...
Gig Goer
26499 Views
13 replies
2 likes
I bought a Sony Xperia X phone and i saw that spotify came pre-installed in it. I updated Spotify to the newest version and started having some issues with it and the phone - so i decided to uninstall it. But after I uninstalled the app - i saw that ...
I bought a Sony Xperia X phone and i saw that spotify came pre-installed in it. I updated Spotify to the newest version and started having some issues with it and the phone - so i decided to uni...
Community Legend
8654 Views
1 replies
0 likes
So this is weird. I'm using around 5 gigs a month just on spotify, and I found out why today. I use spotify on my phone while I drive. When I get to work I use my account on the PC. While I'm listening to it on pc, for some reason it's streaming data...
So this is weird. I'm using around 5 gigs a month just on spotify, and I found out why today. I use spotify on my phone while I drive. When I get to work I use my account on the PC. While I'm listeni...
Casual Listener
1099 Views
5 replies
0 likes
Since the last update every time I switch to offline mode, several of the covers on my lists disappear. I already uninstall and reinstall Spotify but it didn't fix it. Hope you guys can help me.
Since the last update every time I switch to offline mode, several of the covers on my lists disappear. I already uninstall and reinstall Spotify but it didn't fix it. Hope you guys can help me.
354 Views
0 replies
0 likes
Hello! I get premium a few days ago, and I decided to download music to my phone. I have a phone BQ Aquarius with the last version of Android, as I have the last version of Spotify.I bought a SD memory card of 16Gb for my phone, because I had the int...
Hello! I get premium a few days ago, and I decided to download music to my phone. I have a phone BQ Aquarius with the last version of Android, as I have the last version of Spotify. I bought ...
Community Legend
683 Views
3 replies
0 likes
Hello, I have a spotify premium account and I use it on a one plus X. The problem is that its way to easy to delete songs from your library. (just a little touch at the V-sign/ checklist-sign is enough). When you then scroll to the next song you cant...
Hello, I have a spotify premium account and I use it on a one plus X. The problem is that its way to easy to delete songs from your library. (just a little touch at the V-sign/ checklis...
Casual Listener
551 Views
2 replies
0 likes
Hi!I want to move my original music from my laptop to my Spotify, so I created a playlist containing those songs. (Yes I am a premium user)Before, there is an option called "Available Offline" in the playlist, so I have always clicked that option and...
Hi! I want to move my original music from my laptop to my Spotify, so I created a playlist containing those songs. (Yes I am a premium user) Before, there is an option called "Available Offline...
356 Views
0 replies
0 likes
As the title suggests I have a premium account, works on my laptop and tablet but not on my phone. I have logged in and out, installed and uninstalled, turned on and off, it recognises me insofar as it has my name and has me logged in correctly with ...
As the title suggests I have a premium account, works on my laptop and tablet but not on my phone. I have logged in and out, installed and uninstalled, turned on and off, it recognises me insofar as ...
Newbie
821 Views
4 replies
0 likes
Casual Listener
359 Views
1 replies
0 likes
No puedo localizar desde mi cuenta a un usuario de spotify que es seguidor mio: marcturnespersempre ¿Como debo solucionarlo? [email protected]
No puedo localizar desde mi cuenta a un usuario de spotify que es seguidor mio: marcturnespersempre ¿Como debo solucionarlo? [email protected] Gracias
277 Views
0 replies
0 likes
Soy premiun y al momento que descargo mis canciones y activo el modo offline estas no se reproducen . ya borre la aplicación y la reinstale dos veces y no pasa nada . Alguna ayuda por favorSi no tendré q cancelar mi cuenta porq el servicio no se esta...
Soy premiun y al momento que descargo mis canciones y activo el modo offline estas no se reproducen . ya borre la aplicación y la reinstale dos veces y no pasa nada . Alguna ayuda por favor Si no te...
305 Views
0 replies
0 likes
I recently changed my Android ROM, and now I can download my playlists, but the don't let me download my music section. How to resolve that?
I recently changed my Android ROM, and now I can download my playlists, but the don't let me download my music section. How to resolve that?
306 Views
0 replies
0 likes
Hi everybody, I wonder if it is possible to permantly deactivate the shuffle function? I do not want to shuffle any album or playlist but it always turns back on after deactivating. Thank you!
Hi everybody, I wonder if it is possible to permantly deactivate the shuffle function? I do not want to shuffle any album or playlist but it always turns back on after deactivating. ...
318 Views
0 replies
0 likes
Hello . I've bought a FIIO X7 because it has an Android system for about 700 Euros . It has only 1 gb RAM and use Android 4.4 . Spotify used 650 mb from the RAM , so I uninstallad . Now I installed again , but this time I cannot save my offline playl...
Hello . I've bought a FIIO X7 because it has an Android system for about 700 Euros . It has only 1 gb RAM and use Android 4.4 . Spotify used 650 mb from the RAM , so I uninstallad . Now I installed a...
1008 Views
0 replies
0 likes
After 10 minutes spotify closes himself even if i'm listening to a long playlist... then i open spotify again and the playlist but after 10 minutes it does the same. Can somebody help me with this problem?
After 10 minutes spotify closes himself even if i'm listening to a long playlist... then i open spotify again and the playlist but after 10 minutes it does the same. Can somebody help me with this pr...
Casual Listener
640 Views
3 replies
0 likes
Pague por medio de las Naciones Unidas 7 eleven Pero jamas se me dio la versión de pago, ¿hice mal que?
Pague por medio de las Naciones Unidas 7 eleven Pero jamas se me dio la versión de pago, ¿hice mal que?
Spotify Star
379 Views
1 replies
0 likes
