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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209553 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209553 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558960 Views

78 replies

3 likes

  • 558960 Views
  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461968 Views

575 replies

39 likes

Account
Free
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  • 575 replies
  • 39 likes

Spotify starting every time my phone connects to bluetooth

I'm using spotify on my android samsung galaxy s7 and everytime my van connects to the Bluetooth it opens up spotify and plays the music . It even plays the music when I'm on a voice call. Please tell me there is a way to stop this as it's driving me...

Casual Listener

I'm using spotify on my android samsung galaxy s7 and everytime my van connects to the Bluetooth it opens up spotify and plays the music . It even plays the music when I'm on a voice call. Please tel...

k2u

Regular

1941 Views

5 replies

1 likes

Automatically opens spotify
  • 1941 Views
  • 5 replies
  • 1 likes

Galaxy S7 not downloading on wifi

Hello,My phone stopped syncronizing playlists under WiFi. When I allow downloads on mobile network, it is normal but it does not download at all on WiFi.I tried to remove the app, the data and it still doesnt work. Does anyone have the same problem?T...

Casual Listener

Hello, My phone stopped syncronizing playlists under WiFi. When I allow downloads on mobile network, it is normal but it does not download at all on WiFi. I tried to remove the app, the data an...

Drdias-br

Casual Listener

455 Views

1 replies

0 likes

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  • 1 replies
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Sort by newest first

I am littarly aware that the Starred function in spotify is out-dated. But i still use mye Starred list to collect the best tracks from all the different world of music. And i find it really annoing that this list will turn up with the oldest tracks ...

Casual Listener

I am littarly aware that the Starred function in spotify is out-dated. But i still use mye Starred list to collect the best tracks from all the different world of music. And i find it really annoing ...

Joe

Community Legend

2716 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Se borran canciones

Las descargo y a la hora de escucharlas sin red no puedo, ya que por alguna razón no estan descargadas.

Newbie

Las descargo y a la hora de escucharlas sin red no puedo, ya que por alguna razón no estan descargadas.

313 Views

0 replies

0 likes

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My songs and playlists don't play - but the crappy ones on the Spotify home page do

I have a Spotify Premium account. On my laptop I created a singl playlist of some 230 songs. I went to my car radion (Insane Jeep Audio JK1001) and downloaded the Spotify app and logged on. I made sure the storage settings were to SD card and I downl...

Newbie

I have a Spotify Premium account. On my laptop I created a singl playlist of some 230 songs. I went to my car radion (Insane Jeep Audio JK1001) and downloaded the Spotify app and logged on. I made su...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Htc desire 500

Hi, I use htc desire 500 dual sim. I dont know why but I cant make any call or receive calls, also every app I download can not be opened. Please help or i will sell this **bleep**.

Casual Listener

Hi, I use htc desire 500 dual sim. I dont know why but I cant make any call or receive calls, also every app I download can not be opened. Please help or i will sell this **bleep**.

krizanac91

Casual Listener

462 Views

2 replies

0 likes

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  • 2 replies
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Download disappeared

I opened up my spotify app on my Samsung galaxy note3 on Thursday and for the first time in a year or more it asked me to log in...logged in and all my downloads for listening offline were gone. I am having to download them all again...why? Fortunate...

Casual Listener

I opened up my spotify app on my Samsung galaxy note3 on Thursday and for the first time in a year or more it asked me to log in...logged in and all my downloads for listening offline were gone. I am...

gooseglenn

Casual Listener

414 Views

2 replies

0 likes

  • 414 Views
  • 2 replies
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How long with out connection ?

My Dad works at sea for six weeks at a time and is planning to take his phones with his downloaded Spotify music on it. How long can your device be offline before it wants to connect and authorise the account ? Obviously he won't be able to connect o...

Newbie

My Dad works at sea for six weeks at a time and is planning to take his phones with his downloaded Spotify music on it. How long can your device be offline before it wants to connect and authorise th...

Joe

Community Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
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My downloaded music removes itself randomly and then I have to re download it

please help this has been happening to me ever since i got spotify and it has been quite annoying but lately its been happening a lot. When i leave my house and then i go to listen to music and i see that lots of albums and songs arent downloaded it ...

Newbie

please help this has been happening to me ever since i got spotify and it has been quite annoying but lately its been happening a lot. When i leave my house and then i go to listen to music and i see...

269 Views

0 replies

0 likes

  • 269 Views
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Phone purchased in UAE won't download Spotify in Australia

I'm unable to download Spotify from the Play Store in Australia on an Android phone purchased in the UAE. Can anybody help? THANK YOU!

Casual Listener

I'm unable to download Spotify from the Play Store in Australia on an Android phone purchased in the UAE. Can anybody help? THANK YOU!

taherehs

Casual Listener

674 Views

2 replies

0 likes

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  • 2 replies
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Song is broken because of deleting mp3 on mobile

So my problem is: My phone informed me about that I've got like 20 tracks downloaded on my phone as MP3 from my playlists. I just thought "Why do I need those? I can save some MB." but I wasn't sure what was going to happen when I'd delete them.So at...

Casual Listener

So my problem is: My phone informed me about that I've got like 20 tracks downloaded on my phone as MP3 from my playlists. I just thought "Why do I need those? I can save some MB." but I wasn't sure ...

Julius_21

Casual Listener

546 Views

2 replies

0 likes

  • 546 Views
  • 2 replies
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Songs being Undownloaded

Hi there,I travel across my state to visit family multiple times a year and recently I've been having trouble in that all my downloaded songs, about 1.6k, will uninstall from my phone and I have to wait until I'm back on a WiFi network to re-download...

Casual Listener

Hi there, I travel across my state to visit family multiple times a year and recently I've been having trouble in that all my downloaded songs, about 1.6k, will uninstall from my phone and I have to...

osornios

Spotify Star

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

unable to change where music is saved to on htc one e9

My new phone HTC One e9 is unable to change destination for saving music and it's a bit of an annoyance just wondering if anyone else has this problem?

Casual Listener

My new phone HTC One e9 is unable to change destination for saving music and it's a bit of an annoyance just wondering if anyone else has this problem?

marshallinch

Casual Listener

365 Views

2 replies

0 likes

  • 365 Views
  • 2 replies
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Not playing Spotify Landmark: Metallica

I click to open in Spotify on Andoir and it goes to a blank pange and nothing happenes.If I try my iPad it says spotify cannot open this type of link.I have update both devices to their latest bersion and also the latest version of Spotify.Ipad mini2...

Visitor

I click to open in Spotify on Andoir and it goes to a blank pange and nothing happenes. If I try my iPad it says spotify cannot open this type of link. I have update both devices to their latest be...

danhoward

Casual Listener

1288 Views

8 replies

1 likes

  • 1288 Views
  • 8 replies
  • 1 likes

Spotify keine internetverbindung mit meinem Handy

Hallo, seit Freitag kommt die Meldung Spotify offline. Das mobile Internet ist aber aktiviert. Neustart probiert, Programm neu installiert, keine Besserung. Das Gerät ist ein samsung s3 mini.

Newbie

Hallo, seit Freitag kommt die Meldung Spotify offline. Das mobile Internet ist aber aktiviert. Neustart probiert, Programm neu installiert, keine Besserung. Das Gerät ist ein samsung s3 mini.

9148564115

Newbie

1929 Views

4 replies

0 likes

  • 1929 Views
  • 4 replies
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Music unavailable for download; do hav primium acct

I have paid for a primium account, and have downloaded some songs, but it appears that the music is only available for a short amount of time. Often times, which I try to access the library, it says that the internet is unavailable and theirfore so i...

Newbie

I have paid for a primium account, and have downloaded some songs, but it appears that the music is only available for a short amount of time. Often times, which I try to access the library, it says ...

460 Views

0 replies

0 likes

  • 460 Views
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local file unavailable on android

so i wanted to transfer my local files from my linux computer to my android phone .i made a playlist and tried to sync it with the phone which has android version 6 (marshmallow).files play on the pc but are greyed out on the phone (other than a few ...

Newbie

so i  wanted to transfer my local files from my linux computer to my android phone .i made a playlist and tried to sync it with the phone which has android version 6 (marshmallow).files play on ...

378 Views

0 replies

0 likes

  • 378 Views
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I cant pick specific songs

On my Samsung Galaxy S4, I can't pick specific songs that I want to listen to. I have to press shuffle play. But, on my friends apple devices they can play specific songs and they don't have spotify premium. Please help!

Newbie

On my Samsung Galaxy S4, I can't pick specific songs that I want to listen to. I have to press shuffle play. But, on my friends apple devices they can play specific songs and they don't have spotify ...

kbrooksc

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
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Android & Desktop Ads Locking Bug

Heya, I've noticed lately; first on Android, now on Desktop, that your ads service is sometimes not registering that the ad has been completed. If you try to do some other task in the app, you are warned that it will start once the ad has finished bu...

Newbie

Heya, I've noticed lately; first on Android, now on Desktop, that your ads service is sometimes not registering that the ad has been completed.  If you try to do some other task in the app, you ...

vickythestrange

Regular

970 Views

3 replies

3 likes

  • 970 Views
  • 3 replies
  • 3 likes

Playlist play wrong order..

When i control Spotify on my tablet that is contected to my amp and speakers via my smartphone one of my playlists is acting strange.No matter what song i play the next one is always the first one in my list and then the order is played correct (1 2 ...

Newbie

When i control Spotify on my tablet that is contected to my amp and speakers via my smartphone one of my playlists is acting strange. No matter what song i play the next one is always the first one ...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes