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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

EmergencyDrug

Casual Listener

106586 Views

27 replies

3 likes

  • 106586 Views
  • 27 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216126 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216126 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569598 Views

78 replies

3 likes

  • 569598 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469741 Views

577 replies

40 likes

Account
Free
  • 469741 Views
  • 577 replies
  • 40 likes

downloaded song no longer available offline suddenly

I download a complete playlist, I go into offline mode, a few days later some downloaded songs appear as not downloaded anymore. They played just fine up until that point. Did not make any changes to playlist of online status. How do some songs becom...

Regular

I download a complete playlist, I go into offline mode, a few days later some downloaded songs appear as not downloaded anymore. They played just fine up until that point. Did not make any chang...

600 Views

0 replies

0 likes

  • 600 Views
  • 0 replies
  • 0 likes

Shuffle play does not work as expected on Shield TV

Shuffle play does only jump a few songs forward, it never picks songs from the other end of the playlist. I noticed this issue only with the Nvidia shield TV

Regular

Shuffle play does only jump a few songs forward, it never picks songs from the other end of the playlist. I noticed this issue only with the Nvidia shield TV

Tanngrisni

Newbie

578 Views

1 replies

2 likes

  • 578 Views
  • 1 replies
  • 2 likes

This song is not available

I keep receiving this error even for the song which i have listen previously..

Newbie

I keep receiving this error even for the song which i have listen previously..

Andriios

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Cant update the app to premium

Hey Guys,I need help with my spotify Account. I used in the past an Account which was connected with my Facebook. Now I registered a New Account which isnt connected with Facebook, because i deactivated my Facebook. When I go into the menue to update...

Newbie

Hey Guys, I need help with my spotify Account. I used in the past an Account which was connected with my Facebook. Now I registered a New Account which isnt connected with Facebook, because i deac...

Andriios

Community Legend

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Como compartir?

No puedo compartir música con mis amigos , cuando presiono en compartir solo me salen contactos de Whatsapp a quienes enviarle

Casual Listener

No puedo compartir música con mis amigos , cuando presiono en compartir solo me salen contactos de Whatsapp a quienes enviarle

Vaaldeeni11

Casual Listener

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes

Spotify keeps deleting my saved playlists

This is getting too stupid. Everytime I now go onto spotify, my entire playlists are all deleted. So I have to keep going into the support page say recover and let everything re download so I can play it without my data on. This needs to be fixed asa...

Newbie

This is getting too stupid. Everytime I now go onto spotify, my entire playlists are all deleted. So I have to keep going into the support page say recover and let everything re download so I can pla...

Joe

Community Legend

1183 Views

3 replies

1 likes

  • 1183 Views
  • 3 replies
  • 1 likes

soy premiun y No puedo guardar la música en la tarjeta sd

No puedo guardar la música en la tarjeta sd, soy premiun y no me a la opción de elegir el almacenmiento en la app de android, esta actualizaday a tarjeta es de 64gb, cumplo los requsitos del sistema. Mi teléfono no tiene mucha memoria interna, si no ...

Casual Listener

No puedo guardar la música en la tarjeta sd, soy premiun y   no me a la opción de elegir el almacenmiento en la app de android, esta actualizaday a tarjeta es de 64gb, cumplo los requsitos del s...

osornios

Spotify Star

1945 Views

8 replies

0 likes

  • 1945 Views
  • 8 replies
  • 0 likes

Re: [Android][Subscription] ¿Por qué sucede esto?

Me pueden ayudar ¿Por qué no me cargan las imágenes de las canciones que escucho cuando estoy desconectado?PDT: tengo Premium y antes si me aparecían la imagen de la canción pero ahora ya no

Newbie

Me pueden ayudar ¿Por qué no me cargan las imágenes de las canciones que escucho cuando estoy desconectado? PDT: tengo Premium y antes si me aparecían la imagen de la canción pero ahora ya no

osornios

Spotify Star

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Solved!! I can't click on my playlists and listen. Ihave take songs from my playlists. and add songs to a nWi

I have to ad songs.to what spotify call the up next list to listen to music. The shuffle mode.isnt even working. Please if you know how this.can be corrected please message me. Thank you

Casual Listener

I have to ad songs.to what spotify call the up next list to listen to music. The shuffle mode.isnt even working. Please if you know how this.can be corrected please message me. Thank you

MissPorcelain

Casual Listener

1657 Views

2 replies

0 likes

  • 1657 Views
  • 2 replies
  • 0 likes

[Android] Mobile notification while app is running

I really don't like the fact that the notification goes away while the app is the active running app on Android, but if it is a background running app it is there. On my phone if I lock my phone while the app is not there I can't control the app sinc...

Music Fan

I really don't like the fact that the notification goes away while the app is the active running app on Android, but if it is a background running app it is there. On my phone if I lock my phone whil...

525 Views

0 replies

0 likes

Android
  • 525 Views
  • 0 replies
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Music volume gets softer and louder during songs.

When I'm listenning to music, the volume gets softer and then louder randomly. At first I thought it was just the ebb and flow of the music, but it's become more noticable. It's also not a hardware issue as this happens when I use headphones or bluet...

Newbie

When I'm listenning to music, the volume gets softer and then louder randomly. At first I thought it was just the ebb and flow of the music, but it's become more noticable. It's also not a hardware i...

Kaskelot

Music Fan

1045 Views

1 replies

0 likes

  • 1045 Views
  • 1 replies
  • 0 likes

I can't login in app

Hello, i need help.I can't login in the Android app, only in web. I have uninstalled app, change password, but every time i will try login in app, say password not correct.Anyone help me?

Casual Listener

Hello, i need help. I can't login in the Android app, only in web. I have uninstalled app, change password, but every time i will try login in app, say password not correct. Anyone help me?

Joe

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Help please - sony z5 compact - latest Android version 6.0.1 - spotify stops everytime

Dears, please help me!!! - my sony z5 worked perfect with Spotify - but since one or to month it always stops while in the middle of a song or when a message comes in. It did none of this before and i cant remember that i changed something in spotify...

Newbie

Dears, please help me!!! - my sony z5 worked perfect with Spotify - but since one or to month it always stops while in the middle of a song or when a message comes in. It did none of this before and ...

Todesursache

Newbie

763 Views

1 replies

0 likes

  • 763 Views
  • 1 replies
  • 0 likes

Songs going grey...

So I've googled and found the 'delete and reinstall' solutions which haven't worked.I'm on android on Nexus 6p, downloaded around 1500 songs. After a few days one or more of the tracks off the album(S) turns grey and I have to switch back to online m...

Visitor

So I've googled and found the 'delete and reinstall' solutions which haven't worked. I'm on android on Nexus 6p, downloaded around 1500 songs. After a few days one or more of the tracks off the al...

533 Views

0 replies

0 likes

  • 533 Views
  • 0 replies
  • 0 likes

remove linked fb account

how can i remove linked fb account on my spotify? i linked my fathers fb instead of mine

Casual Listener

how can i remove linked fb account on my spotify? i linked my fathers fb instead of mine

Joe

Community Legend

660 Views

4 replies

0 likes

  • 660 Views
  • 4 replies
  • 0 likes

Crasheo de la app y desaparicion de canciones

Cada vez que salgo de la app, si hago cualquier otra cosa en el móvil, y a veces sin hacer nada, la app sigue reproduciendo pero no me permite cambiar ni pausar, y si entro se crashea y tengo que volver a entrar. Además, si desactivo los datos, canci...

Casual Listener

Cada vez que salgo de la app, si hago cualquier otra cosa en el móvil, y a veces sin hacer nada, la app sigue reproduciendo pero no me permite cambiar ni pausar, y si entro se crashea y tengo que vol...

lrbis

Casual Listener

628 Views

2 replies

1 likes

  • 628 Views
  • 2 replies
  • 1 likes

[Android]Can't download playlist using mobile data

Hi i'm spotify premium user and i recently update my phone to Marshmallow from lolipop. On lolipop i can download the tracks and playlists using mobile data. However, after i update my phone i can't download using mobile data, the spotify will always...

Casual Listener

Hi i'm spotify premium user and i recently update my phone to Marshmallow from lolipop. On lolipop i can download the tracks and playlists using mobile data. However, after i update my phone i can't ...

jvic96

Casual Listener

771 Views

4 replies

0 likes

  • 771 Views
  • 4 replies
  • 0 likes

Unable to open app

im unable to open the app. everytime i tried it just show a notification on the notification bar of my phone that "No Storage Area Found. Check the device storage setting"ive tried uninstalling and installing it again but still not working.

Newbie

im unable to open the app. everytime i tried it just show a notification on the notification bar of my phone that "No Storage Area Found. Check the device storage setting" ive tried uninstalling and...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes