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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114390 Views

26 replies

4 likes

  • 114390 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229959 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229959 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588948 Views

79 replies

3 likes

  • 588948 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484145 Views

580 replies

42 likes

Account
Free
  • 484145 Views
  • 580 replies
  • 42 likes

NO PUEDO ESCUCHAR CANCIONES IMPORTADAS

He importado canciones desde el disco duro de mi computador. Creé la nueva lista de reproducción, he intente descargar las canciones en mi telefono, pero no resulta. Aparece un constante "Esperando para descargar". Soluciones por favor.

Newbie

He importado canciones desde el disco duro de mi computador. Creé la nueva lista de reproducción, he intente descargar las canciones en mi telefono, pero no resulta. Aparece un constante "Esperando p...

591 Views

0 replies

1 likes

  • 591 Views
  • 0 replies
  • 1 likes

No pause button gear fit2

When I am playing music through the spotify app via my phone I do not get a pause button on the Spotify app on the gear fit 2. I only see a play button. Touching the play button dosent effect the play back as music continues to play. I reinstalled th...

Newbie

When I am playing music through the spotify app via my phone I do not get a pause button on the Spotify app on the gear fit 2. I only see a play button. Touching the play button dosent effect the pla...

547 Views

0 replies

1 likes

  • 547 Views
  • 0 replies
  • 1 likes

Android App Skips Songs

Hi, I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below mentioned: 1) It skipps songs continuously, until reaches end of pl...

Spotify

Hi,   I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below menti...

cplancaster

Casual Listener

6086 Views

10 replies

2 likes

  • 6086 Views
  • 10 replies
  • 2 likes

Same Songs on random after half an hour

Good Evening,I just bought Spotify Premium because I wanted to listen to my 1000+ Songs on my way to work. Everything worked fine, I downloaded all songs and now I can listen to them offline. But after a while, mainly after half an hours he repeats t...

Newbie

Good Evening, I just bought Spotify Premium because I wanted to listen to my 1000+ Songs on my way to work. Everything worked fine, I downloaded all songs and now I can listen to them offline. But a...

osornios

Spotify Star

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Offline Playlist use RAM on Android systems?

Does Spotify use so much RAM on Android systems for the Offline Playlists ? Can I set the external sd card for it ? Thanks

Casual Listener

Does Spotify use so much RAM on Android systems for the Offline Playlists ? Can I set the external sd card for it ? Thanks

rtu96

Music Fan

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

sd card

I have a Samsung j5 want to put music on sd card but no option for it in settings on spoitify

Newbie

I have a Samsung j5 want to put music on sd card but no option for it in settings on spoitify

Joe

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Spotify Connect and Panasonic Viera TV Issues

So I recently upgraded to premium for the purpose of being able to use Spotify Connect on my devices at home (I have an android). My Panasonic Viera TV does not show up as an option for streaming. Is this a common issue? My other devices show up.

Newbie

So I recently upgraded to premium for the purpose of being able to use Spotify Connect on my devices at home (I have an android).  My Panasonic Viera TV does not show up as an option for streami...

toriskogen

Casual Listener

51418 Views

4 replies

7 likes

Connect
Panasonic
Viera
  • 51418 Views
  • 4 replies
  • 7 likes

Help forgot nickname and password

Hello, I got premium spotify for 6 months because I got new plan from Omnitel. I saw that spotify is changed and thought it is broken, so I reisntalled it, and forgot my nicknamw I was using. So maybe spotify administratos can remind my account nickn...

Casual Listener

Hello, I got premium spotify for 6 months because I got new plan from Omnitel. I saw that spotify is changed and thought it is broken, so I reisntalled it, and forgot my nicknamw I was using. So mayb...

NEutyl

Casual Listener

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Duvida! Conta premium

Possuo 7 dias de premium gratis par teste, pretendo comprar premium 1 mês via boleto bancário, minha duvida é se eu pagar premium antes de acabar o 7 dias gratis, vai começar a contar 1 mês que eu comprei depois que acabar o 7 dias, se acomula ou não...

Casual Listener

Possuo 7 dias de premium gratis par teste, pretendo comprar premium 1 mês via boleto bancário, minha duvida é se eu pagar premium antes de acabar o 7 dias gratis, vai começar a contar 1 mês que eu co...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Play all songs from an artist is not working anymore

Hello everyone! Using Spotify on Android before I clicked the first song of the popular list and all the artist's songs were played but a while that only 10 popular songs are played. Even with the repeat option activated. When this will be fixed? App...

Casual Listener

Hello everyone!   Using Spotify on Android before I clicked the first song of the popular list and all the artist's songs were played but a while that only 10 popular songs are played.&nb...

381 Views

0 replies

1 likes

  • 381 Views
  • 0 replies
  • 1 likes

Running playlists crash app on Nexus 5

I have had Spotify for about a year. I like to use pre-populated running playlists. In the last month or two, I can no longer use them. I get the prompt where it is looking for my running pace. The steps/min screen comes up, and regardless of whether...

Newbie

I have had Spotify for about a year. I like to use pre-populated running playlists. In the last month or two, I can no longer use them. I get the prompt where it is looking for my running pace. The s...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Change Country Add

I want to change the language of the ads of my Spotify. Couldn't it be better if you could chose in what language you want your ads? I have a huge issue due to the fact that the Colombian Ads of Spotify are really poor and repetitive. I didn't had a ...

Newbie

I want to change the language of the ads of my Spotify. Couldn't it be better if you could chose in what language you want your ads? I have a huge issue due to the fact that the Colombian Ads of Spot...

Joe

Community Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Solved!! 'Shuffle Play' only option. How do I remove it?

I am a Premium member and I don't want albums / playlists to be played in shuffle mode by default. Please can someone help me with switching it off / removing it. At the moment the only way to get them to play is by tapping the 'Shuffle Play' button....

Regular

I am a Premium member and I don't want albums / playlists to be played in shuffle mode by default. Please can someone help me with switching it off / removing it. At the moment the only way to get th...

Tagemeister

Casual Listener

2403 Views

3 replies

1 likes

  • 2403 Views
  • 3 replies
  • 1 likes

Spotify suddenly deleted all my offline songs

Hello there!I'm super furious, because Spotify just deleted all my songs ( 600-800 songs). I've opened it after a restart, and the program told me that I've downloaded music to more than three devices, so it will erase every song on this one. After t...

Newbie

Hello there! I'm super furious, because Spotify just deleted all my songs ( 600-800 songs). I've opened it after a restart, and the program told me that I've downloaded music to more than three de...

575 Views

0 replies

0 likes

  • 575 Views
  • 0 replies
  • 0 likes

Missing downloaded tracks

I downloaded quite a few songs on my phone. today, at turn on my mobile, half of the songs appeared as "ready to download" songs I had already downloaded like it was erased. Is it a bug? It bothers me as they are about 500 songs I downloaded from my ...

Casual Listener

I downloaded quite a few songs on my phone. today, at turn on my mobile, half of the songs appeared as "ready to download" songs I had already downloaded like it was erased. Is it a bug? It bothers m...

pravusjif

Regular

2112 Views

4 replies

0 likes

Android 5.1.1
bug
missing tracks
  • 2112 Views
  • 4 replies
  • 0 likes

Downloaded platlist appered as not downloaded

About a week ago I downloaded a playlist I made. So, today as everyday I played it and i discovered that it isn't downloaded. You probably are thinking that whats the matter with that why dont you downloaded again? Well I have to travel 5hrs to get W...

Casual Listener

About a week ago I downloaded a playlist I made. So, today as everyday I played it and i discovered that it isn't downloaded. You probably are thinking that whats the matter with that why dont you do...

pravusjif

Regular

1265 Views

4 replies

0 likes

Dowload list problem erased
  • 1265 Views
  • 4 replies
  • 0 likes

spotify has erased all albums and downloaded files

Hello,Today spotify has erased all albums and downloaded files on my SD card from my tablet, I do not know why. I had connected to the Internet in the last 30 days more than once, so I do not know what happened. Then I entered spotify and has tried t...

Casual Listener

Hello, Today spotify has erased all albums and downloaded files on my SD card from my tablet, I do not know why. I had connected to the Internet in the last 30 days more than once, so I do not kno...

pravusjif

Regular

1010 Views

3 replies

0 likes

  • 1010 Views
  • 3 replies
  • 0 likes

Offline Content Erased

Spotify has erased all my offline content. I can still see the tracks but there is no green arrow next to them, and my phone has start downloading all 1,100 of them again. Why did this occur, and how can I stop it happening in the future?

Newbie

Spotify has erased all my offline content. I can still see the tracks but there is no green arrow next to them, and my phone has start downloading all 1,100 of them again. Why did this occur, and how...

pravusjif

Regular

787 Views

2 replies

1 likes

  • 787 Views
  • 2 replies
  • 1 likes

4 times all downloaded music deleted

How and why does this happen. What can I do to prevent this. The second time this happened I was Givin this link https://www.spotify.com/account/offline-devices/. My device was there twice. Deleted them and started over. This was in August. I have re...

Regular

How and why does this happen. What can I do to prevent this. The second time this happened I was Givin this link https://www.spotify.com/account/offline-devices/. My device was there twice. Deleted t...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Not enough space it says

I get an error saying i dont have enough space then the app crashes and will not let me back in. I have tried doing the "clean Reinstall" and it has done nothing. The closest I have gotten, is it downloaded about half the songs and said error not eno...

Regular

I get an error saying i dont have enough space then the app crashes and will not let me back in. I have tried doing the "clean Reinstall" and it has done nothing. The closest I have gotten, is it dow...

jresendez13

Music Fan

4361 Views

14 replies

0 likes

  • 4361 Views
  • 14 replies
  • 0 likes