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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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Solved!! How to play all tracks from one artist ?

Hi How to play ALL tracks from one artists? (how to put all tracks in an actual playlist etc.)If i enter artist page, i have only 'shuffle play' button, which plays only few most popular tracks.If i want to listen to more, i need to manually move aro...

Music Fan

Hi   How to play ALL tracks from one artists?  (how to put all tracks in an actual playlist etc.) If i enter artist page, i have only 'shuffle play' button, which plays only few most pop...

Astame

Community Legend

731 Views

1 replies

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Songs suddenly unavailable on my spotify in my android

Hai, I'm from Indonesia, and have spotify premium for months now. I listen to Swords and Magic by Taeyeon just a few days ago. But suddenly, when i want to listen to it yesterday, it's gone from my playlist. And when i go to the settings to check the...

Casual Listener

Hai, I'm from Indonesia, and have spotify premium for months now. I listen to Swords and Magic by Taeyeon just a few days ago. But suddenly, when i want to listen to it yesterday, it's gone from my p...

297 Views

0 replies

0 likes

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Songs suddenly unavailable on my spotify

Hai, I'm from Indonesia, and have spotify premium for months now. I listen to Swords and Magic by Taeyeon just a few days ago. But suddenly, when i want to listen to it yesterday, it's gone from my playlist. And when i go to the settings to check the...

Casual Listener

Hai, I'm from Indonesia, and have spotify premium for months now. I listen to Swords and Magic by Taeyeon just a few days ago. But suddenly, when i want to listen to it yesterday, it's gone from my p...

425 Views

0 replies

1 likes

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I Cant get premium

Casual Listener

DasPeter

Community Legend

410 Views

3 replies

0 likes

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High Data Usage

I saw threads about high usage on iOS but nothing for Android phones. What is the deal with Spotify eating all my data? I've used over 3GB and still have a week to go. I never use that much. Ever. I only listen to Spotify in the car for maybe 30 mins...

Newbie

I saw threads about high usage on iOS but nothing for Android phones. What is the deal with Spotify eating all my data? I've used over 3GB and still have a week to go. I never use that much. Ever. I ...

ZorkII

Roadie

710 Views

1 replies

0 likes

Android
data usage
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Solved!! Problem logging in to Android app - PC browser access to account is fine

So I try to log in to the app in my Android phone and it keeps complaining that the ID or password are invalid. They work perfectly for me to access my account on spotify.com.Then Spotify has to customer care number! I'm a premium customer (for now),...

Casual Listener

So I try to log in to the app in my Android phone and it keeps complaining that the ID or password are invalid. They work perfectly for me to access my account on spotify.com. Then Spotify has to cu...

fasanell

Newbie

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3 replies

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Podcasts keep undownloading

When I download a few podcasts, the next day they are back to being undownloafed and the cycle repeats once I go back to WiFi to download them again.

Newbie

When I download a few podcasts, the next day they are back to being undownloafed and the cycle repeats once I go back to WiFi to download them again.

421 Views

0 replies

1 likes

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Connect - samsung multiroom

Hi!I'm having some trouble with my old account, to get it connected to my samsung multiroom speakers. I have access to two premium accounts, but the connect function is only working on one of the accounts. I can see my multiroom speakers on both acco...

Visitor

Hi! I'm having some trouble with my old account, to get it connected to my samsung multiroom speakers. I have access to two premium accounts, but the connect function is only working on one of the...

309 Views

0 replies

1 likes

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Premium spotify reverted to free

I have 2 account,1 connected to facebook,&then i started to make a new account,for the premium,and start using it,there was no problem until this day, i was offline,listening to my playlist,when i turn my mobile data on,the spotify start playing ads,...

Newbie

I have 2 account,1 connected to facebook,&then i started to make a new account,for the premium,and start using it,there was no problem until this day, i was offline,listening to my playlist,when ...

229 Views

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missing numbers / artists

As example. As i search for " i am a raver lipstick". I don't find that number.Also as example. I can find the artist "hymn" but there are no songs. But if i scroll down. I see albums that have that artist..Regards

Newbie

As example. As i search for " i am a raver lipstick". I don't find that number. Also as example. I can find the artist "hymn" but there are no songs. But if i scroll down. I see albums that have t...

201 Views

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Trouble connecting to car bluetooth

Recently, this screen (attached) haso been showing up when I try to connect to my car Bluetooth. It will play music if I've already had music playing, but won't let me choose a song or artist because it won't leave that screen. I've tried turning the...

Casual Listener

Recently, this screen (attached) haso been showing up when I try to connect to my car Bluetooth. It will play music if I've already had music playing, but won't let me choose a song or artist because...

brittnlaw

Casual Listener

805 Views

2 replies

1 likes

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Volume way too high

Hi, I'm having an issue running Spotify on my Sony Xperia Z5 compact (Android 6.0).The volume of the app is extremely loud. I turned both the phone's volume and the Spotify equalizer all the way down and it's still pretty loud. I would like to be abl...

Newbie

Hi,   I'm having an issue running Spotify on my Sony Xperia Z5 compact (Android 6.0). The volume of the app is extremely loud. I turned both the phone's volume and the Spotify equalizer all t...

401 Views

0 replies

0 likes

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Upgraded to Premium but showing Free

I've already contacted Globe (my service provider about this) and they told me the issue is with Spotify. I have signed up for their promo GoSurf299 where I get premium for 30 days. But my account is showing free. I've already uninstalled and install...

Newbie

I've already contacted Globe (my service provider about this) and they told me the issue is with Spotify. I have signed up for their promo GoSurf299 where I get premium for 30 days. But my account is...

Yrrah1

Gig Goer

1138 Views

3 replies

1 likes

Spotify Premium
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wear app wont run - poor support :(

hi,since the previous app update spotify wont run on my moto 360 sport ...it used to work ok before that - now just times out while the loading circle appears spotify support said contact motorolla about the issue ...this was after a previous email a...

Visitor

hi, since the previous app update spotify wont run on my moto 360 sport 😞 ...it used to work ok before that - now just times out while the loading circle appears   spotify support said cont...

user-removed

Not applicable

327 Views

1 replies

0 likes

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[P] Login again after reboot / cold start

Hello! I'm facing the following problem:after each device reboot or cold start I must login again with credentials when starting the app. This is not an issue with login! When providing the correct credentials the app works as expected. Is there a sp...

Visitor

Hello!   I'm facing the following problem: after each device reboot or cold start I must login again with credentials when starting the app.   This is not an issue with login! When pro...

255 Views

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Add Equalizer in Spotify for LG G4

I am huge Spotify enthusiast and audiophile type of man. Unfortunately, there hasn't been any Equalizer for Spotify in LG G4 implemented. I'm quite not sure, who to "blame" it for- LG or Spotify developers. But such a equalizer would be much needed t...

Newbie

I am huge Spotify enthusiast and audiophile type of man. Unfortunately, there hasn't been any Equalizer for Spotify in LG G4 implemented. I'm quite not sure, who to "blame" it for- LG or Spotify deve...

torin_ren

Newbie

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1 replies

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Downloaded music not visible

Hello,I am currently on a trip and I want to listen my downloaded music. But Spotify doesn't show my downloaded music, but I used it just a few hours earlyier and the Android storage Settings tells me that Spotify's usage is about 2gb.Is there any su...

Newbie

Hello, I am currently on a trip and I want to listen my downloaded music. But Spotify doesn't show my downloaded music, but I used it just a few hours earlyier and the Android storage Settings tells...

281 Views

0 replies

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Play/pause/skip on S6 Edge lock screen

Recently I have not been able to play, pause or skip my music from the lock screen even though I have the music playing in the app. This has happened a couple of times in the past and it would show up again randomly on my lock screen, but it hasn't f...

Newbie

Recently I have not been able to play, pause or skip my music from the lock screen even though I have the music playing in the app. This has happened a couple of times in the past and it would show u...

2mmy

Newbie

534 Views

2 replies

1 likes

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Lost my playlists and music

Hello - I have just got a new Samsung phone and my music and playlists have disappeared. I am also not a premium memeber anymore. I have tried unistalling and reinstalling and also logging in with Facebook and nothing has worked so far. Any suggestio...

Newbie

Hello - I have just got a new Samsung phone and my music and playlists have disappeared. I am also not a premium memeber anymore. I have tried unistalling and reinstalling and also logging in with Fa...

user-removed

Not applicable

306 Views

1 replies

0 likes

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