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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7119 Views

0 replies

7 likes

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  • 7 likes

High Data Usage

I saw threads about high usage on iOS but nothing for Android phones. What is the deal with Spotify eating all my data? I've used over 3GB and still have a week to go. I never use that much. Ever. I only listen to Spotify in the car for maybe 30 mins...

Newbie

I saw threads about high usage on iOS but nothing for Android phones. What is the deal with Spotify eating all my data? I've used over 3GB and still have a week to go. I never use that much. Ever. I ...

ZorkII

Roadie

713 Views

1 replies

0 likes

Android
data usage
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Solved!! Problem logging in to Android app - PC browser access to account is fine

So I try to log in to the app in my Android phone and it keeps complaining that the ID or password are invalid. They work perfectly for me to access my account on spotify.com.Then Spotify has to customer care number! I'm a premium customer (for now),...

Casual Listener

So I try to log in to the app in my Android phone and it keeps complaining that the ID or password are invalid. They work perfectly for me to access my account on spotify.com. Then Spotify has to cu...

fasanell

Newbie

1357 Views

3 replies

0 likes

  • 1357 Views
  • 3 replies
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Podcasts keep undownloading

When I download a few podcasts, the next day they are back to being undownloafed and the cycle repeats once I go back to WiFi to download them again.

Newbie

When I download a few podcasts, the next day they are back to being undownloafed and the cycle repeats once I go back to WiFi to download them again.

429 Views

0 replies

1 likes

  • 429 Views
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  • 1 likes

Connect - samsung multiroom

Hi!I'm having some trouble with my old account, to get it connected to my samsung multiroom speakers. I have access to two premium accounts, but the connect function is only working on one of the accounts. I can see my multiroom speakers on both acco...

Visitor

Hi! I'm having some trouble with my old account, to get it connected to my samsung multiroom speakers. I have access to two premium accounts, but the connect function is only working on one of the...

317 Views

0 replies

1 likes

  • 317 Views
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  • 1 likes

Premium spotify reverted to free

I have 2 account,1 connected to facebook,&then i started to make a new account,for the premium,and start using it,there was no problem until this day, i was offline,listening to my playlist,when i turn my mobile data on,the spotify start playing ads,...

Newbie

I have 2 account,1 connected to facebook,&then i started to make a new account,for the premium,and start using it,there was no problem until this day, i was offline,listening to my playlist,when ...

231 Views

0 replies

0 likes

  • 231 Views
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missing numbers / artists

As example. As i search for " i am a raver lipstick". I don't find that number.Also as example. I can find the artist "hymn" but there are no songs. But if i scroll down. I see albums that have that artist..Regards

Newbie

As example. As i search for " i am a raver lipstick". I don't find that number. Also as example. I can find the artist "hymn" but there are no songs. But if i scroll down. I see albums that have t...

208 Views

0 replies

0 likes

  • 208 Views
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Trouble connecting to car bluetooth

Recently, this screen (attached) haso been showing up when I try to connect to my car Bluetooth. It will play music if I've already had music playing, but won't let me choose a song or artist because it won't leave that screen. I've tried turning the...

Casual Listener

Recently, this screen (attached) haso been showing up when I try to connect to my car Bluetooth. It will play music if I've already had music playing, but won't let me choose a song or artist because...

brittnlaw

Casual Listener

819 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Volume way too high

Hi, I'm having an issue running Spotify on my Sony Xperia Z5 compact (Android 6.0).The volume of the app is extremely loud. I turned both the phone's volume and the Spotify equalizer all the way down and it's still pretty loud. I would like to be abl...

Newbie

Hi,   I'm having an issue running Spotify on my Sony Xperia Z5 compact (Android 6.0). The volume of the app is extremely loud. I turned both the phone's volume and the Spotify equalizer all t...

407 Views

0 replies

0 likes

  • 407 Views
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Upgraded to Premium but showing Free

I've already contacted Globe (my service provider about this) and they told me the issue is with Spotify. I have signed up for their promo GoSurf299 where I get premium for 30 days. But my account is showing free. I've already uninstalled and install...

Newbie

I've already contacted Globe (my service provider about this) and they told me the issue is with Spotify. I have signed up for their promo GoSurf299 where I get premium for 30 days. But my account is...

Yrrah1

Gig Goer

1146 Views

3 replies

1 likes

Spotify Premium
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wear app wont run - poor support :(

hi,since the previous app update spotify wont run on my moto 360 sport ...it used to work ok before that - now just times out while the loading circle appears spotify support said contact motorolla about the issue ...this was after a previous email a...

Visitor

hi, since the previous app update spotify wont run on my moto 360 sport 😞 ...it used to work ok before that - now just times out while the loading circle appears   spotify support said cont...

user-removed

Not applicable

337 Views

1 replies

0 likes

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  • 1 replies
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[P] Login again after reboot / cold start

Hello! I'm facing the following problem:after each device reboot or cold start I must login again with credentials when starting the app. This is not an issue with login! When providing the correct credentials the app works as expected. Is there a sp...

Visitor

Hello!   I'm facing the following problem: after each device reboot or cold start I must login again with credentials when starting the app.   This is not an issue with login! When pro...

264 Views

0 replies

0 likes

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Add Equalizer in Spotify for LG G4

I am huge Spotify enthusiast and audiophile type of man. Unfortunately, there hasn't been any Equalizer for Spotify in LG G4 implemented. I'm quite not sure, who to "blame" it for- LG or Spotify developers. But such a equalizer would be much needed t...

Newbie

I am huge Spotify enthusiast and audiophile type of man. Unfortunately, there hasn't been any Equalizer for Spotify in LG G4 implemented. I'm quite not sure, who to "blame" it for- LG or Spotify deve...

torin_ren

Newbie

4915 Views

1 replies

2 likes

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  • 1 replies
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Downloaded music not visible

Hello,I am currently on a trip and I want to listen my downloaded music. But Spotify doesn't show my downloaded music, but I used it just a few hours earlyier and the Android storage Settings tells me that Spotify's usage is about 2gb.Is there any su...

Newbie

Hello, I am currently on a trip and I want to listen my downloaded music. But Spotify doesn't show my downloaded music, but I used it just a few hours earlyier and the Android storage Settings tells...

286 Views

0 replies

0 likes

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Play/pause/skip on S6 Edge lock screen

Recently I have not been able to play, pause or skip my music from the lock screen even though I have the music playing in the app. This has happened a couple of times in the past and it would show up again randomly on my lock screen, but it hasn't f...

Newbie

Recently I have not been able to play, pause or skip my music from the lock screen even though I have the music playing in the app. This has happened a couple of times in the past and it would show u...

2mmy

Newbie

550 Views

2 replies

1 likes

  • 550 Views
  • 2 replies
  • 1 likes

Lost my playlists and music

Hello - I have just got a new Samsung phone and my music and playlists have disappeared. I am also not a premium memeber anymore. I have tried unistalling and reinstalling and also logging in with Facebook and nothing has worked so far. Any suggestio...

Newbie

Hello - I have just got a new Samsung phone and my music and playlists have disappeared. I am also not a premium memeber anymore. I have tried unistalling and reinstalling and also logging in with Fa...

user-removed

Not applicable

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
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playback issues

While listening to music certain apps when opening shuts the music off for no apparent reason. This just started so I uninstalled and reinstalled Spotify. This didnt fix the problem. Certain apps I need to be running and listening to music while usin...

Casual Listener

While listening to music certain apps when opening shuts the music off for no apparent reason. This just started so I uninstalled and reinstalled Spotify. This didnt fix the problem. Certain apps I n...

osornios

Spotify Star

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
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Solved!! Delete cache and saved data

When selecting this option does this erase my playlists? I know it'll remove the downloaded songs but will I have to remake my playlists from scratch?

Casual Listener

When selecting this option does this erase my playlists? I know it'll remove the downloaded songs but will I have to remake my playlists from scratch?

pancholin37

Newbie

83328 Views

7 replies

3 likes

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spotify "test service"

Recently my spotify app has play lists on it that I didn't make and will start playing music without me playing it. It's burning through my data. The only day for me to stop it is to delete the app. Anybody else have this problem?

Newbie

Recently my spotify app has play lists on it that I didn't make and will start playing music without me playing it. It's burning through my data. The only day for me to stop it is to delete the app. ...

osornios

Spotify Star

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes