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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110757 Views

26 replies

3 likes

  • 110757 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223018 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223018 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579948 Views

79 replies

3 likes

  • 579948 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477601 Views

577 replies

40 likes

Account
Free
  • 477601 Views
  • 577 replies
  • 40 likes

Too much RAM usage in FIIO X7

Hello . I've bought a FIIO X7 because it has an Android system for about 700 Euros . It has only 1 gb RAM and use Android 4.4 . Spotify used 650 mb from the RAM , so I uninstallad . Now I installed again , but this time I cannot save my offline playl...

Casual Listener

Hello . I've bought a FIIO X7 because it has an Android system for about 700 Euros . It has only 1 gb RAM and use Android 4.4 . Spotify used 650 mb from the RAM , so I uninstallad . Now I installed a...

1010 Views

0 replies

0 likes

  • 1010 Views
  • 0 replies
  • 0 likes

Music stops playing automaticly

After 10 minutes spotify closes himself even if i'm listening to a long playlist... then i open spotify again and the playlist but after 10 minutes it does the same. Can somebody help me with this problem?

Casual Listener

After 10 minutes spotify closes himself even if i'm listening to a long playlist... then i open spotify again and the playlist but after 10 minutes it does the same. Can somebody help me with this pr...

Elkemarnef

Casual Listener

641 Views

3 replies

0 likes

  • 641 Views
  • 3 replies
  • 0 likes

Subscribed, but not getting Premium?

Pague por medio de las Naciones Unidas 7 eleven Pero jamas se me dio la versión de pago, ¿hice mal que?

Newbie

Pague por medio de las Naciones Unidas 7 eleven Pero jamas se me dio la versión de pago, ¿hice mal que?

osornios

Spotify Star

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Solved!! Is this song available?

I can't stream this song. Can you help me? https://play.spotify.com/album/5QCXuZR1i1KXsNkBusYPnk?play=true&utm_source=open.spotify.com&utm_medium=openhttps://open.spotify.com/album/7HxLggAHYQHv12zYeTe3Vchttps://open.spotify.com/album/5heVYAF1uYthzh0j...

Visitor

I can't stream this song. Can you help me?   https://play.spotify.com/album/5QCXuZR1i1KXsNkBusYPnk?play=true&utm_source=open.spotify.com&utm_medium=open https://open.spotify.com/album...

Joe

Community Legend

2056 Views

4 replies

0 likes

  • 2056 Views
  • 4 replies
  • 0 likes

Playlists keep getting un-downloaded

I have Premium Family. My daughter & husband haven't had any trouble but my playlists all got un-downloaded. I am fairly new to Spotify so I may be(probably am) doing something wrong but 2 hrs after I made my payment on Sept 2nd all of my playlists q...

Newbie

I have Premium Family. My daughter & husband haven't had any trouble but my playlists all got un-downloaded. I am fairly new to Spotify so I may be(probably am) doing something wrong but 2 hrs af...

jresendez13

Music Fan

812 Views

1 replies

0 likes

  • 812 Views
  • 1 replies
  • 0 likes

Music deletes after a short period of time

I have recently signed up for a spotify premium account and thought it would be great as I had seen it on friends phones. I installed it initially on my Samsung Galaxy S6 and thought it was great until the music I had downloaded was not available off...

Casual Listener

I have recently signed up for a spotify premium account and thought it would be great as I had seen it on friends phones.   I installed it initially on my Samsung Galaxy S6 and thought it was ...

rachelrobertson

Casual Listener

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

downloaded song no longer available offline suddenly

I download a complete playlist, I go into offline mode, a few days later some downloaded songs appear as not downloaded anymore. They played just fine up until that point. Did not make any changes to playlist of online status. How do some songs becom...

Regular

I download a complete playlist, I go into offline mode, a few days later some downloaded songs appear as not downloaded anymore. They played just fine up until that point. Did not make any chang...

602 Views

0 replies

0 likes

  • 602 Views
  • 0 replies
  • 0 likes

Shuffle play does not work as expected on Shield TV

Shuffle play does only jump a few songs forward, it never picks songs from the other end of the playlist. I noticed this issue only with the Nvidia shield TV

Regular

Shuffle play does only jump a few songs forward, it never picks songs from the other end of the playlist. I noticed this issue only with the Nvidia shield TV

Tanngrisni

Newbie

584 Views

1 replies

2 likes

  • 584 Views
  • 1 replies
  • 2 likes

This song is not available

I keep receiving this error even for the song which i have listen previously..

Newbie

I keep receiving this error even for the song which i have listen previously..

Andriios

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Cant update the app to premium

Hey Guys,I need help with my spotify Account. I used in the past an Account which was connected with my Facebook. Now I registered a New Account which isnt connected with Facebook, because i deactivated my Facebook. When I go into the menue to update...

Newbie

Hey Guys, I need help with my spotify Account. I used in the past an Account which was connected with my Facebook. Now I registered a New Account which isnt connected with Facebook, because i deac...

Andriios

Community Legend

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Como compartir?

No puedo compartir música con mis amigos , cuando presiono en compartir solo me salen contactos de Whatsapp a quienes enviarle

Casual Listener

No puedo compartir música con mis amigos , cuando presiono en compartir solo me salen contactos de Whatsapp a quienes enviarle

Vaaldeeni11

Casual Listener

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Spotify keeps deleting my saved playlists

This is getting too stupid. Everytime I now go onto spotify, my entire playlists are all deleted. So I have to keep going into the support page say recover and let everything re download so I can play it without my data on. This needs to be fixed asa...

Newbie

This is getting too stupid. Everytime I now go onto spotify, my entire playlists are all deleted. So I have to keep going into the support page say recover and let everything re download so I can pla...

Joe

Community Legend

1190 Views

3 replies

1 likes

  • 1190 Views
  • 3 replies
  • 1 likes

soy premiun y No puedo guardar la música en la tarjeta sd

No puedo guardar la música en la tarjeta sd, soy premiun y no me a la opción de elegir el almacenmiento en la app de android, esta actualizaday a tarjeta es de 64gb, cumplo los requsitos del sistema. Mi teléfono no tiene mucha memoria interna, si no ...

Casual Listener

No puedo guardar la música en la tarjeta sd, soy premiun y   no me a la opción de elegir el almacenmiento en la app de android, esta actualizaday a tarjeta es de 64gb, cumplo los requsitos del s...

osornios

Spotify Star

1949 Views

8 replies

0 likes

  • 1949 Views
  • 8 replies
  • 0 likes

Re: [Android][Subscription] ¿Por qué sucede esto?

Me pueden ayudar ¿Por qué no me cargan las imágenes de las canciones que escucho cuando estoy desconectado?PDT: tengo Premium y antes si me aparecían la imagen de la canción pero ahora ya no

Newbie

Me pueden ayudar ¿Por qué no me cargan las imágenes de las canciones que escucho cuando estoy desconectado? PDT: tengo Premium y antes si me aparecían la imagen de la canción pero ahora ya no

osornios

Spotify Star

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Solved!! I can't click on my playlists and listen. Ihave take songs from my playlists. and add songs to a nWi

I have to ad songs.to what spotify call the up next list to listen to music. The shuffle mode.isnt even working. Please if you know how this.can be corrected please message me. Thank you

Casual Listener

I have to ad songs.to what spotify call the up next list to listen to music. The shuffle mode.isnt even working. Please if you know how this.can be corrected please message me. Thank you

MissPorcelain

Casual Listener

1665 Views

2 replies

0 likes

  • 1665 Views
  • 2 replies
  • 0 likes

[Android] Mobile notification while app is running

I really don't like the fact that the notification goes away while the app is the active running app on Android, but if it is a background running app it is there. On my phone if I lock my phone while the app is not there I can't control the app sinc...

Music Fan

I really don't like the fact that the notification goes away while the app is the active running app on Android, but if it is a background running app it is there. On my phone if I lock my phone whil...

533 Views

0 replies

0 likes

Android
  • 533 Views
  • 0 replies
  • 0 likes

Music volume gets softer and louder during songs.

When I'm listenning to music, the volume gets softer and then louder randomly. At first I thought it was just the ebb and flow of the music, but it's become more noticable. It's also not a hardware issue as this happens when I use headphones or bluet...

Newbie

When I'm listenning to music, the volume gets softer and then louder randomly. At first I thought it was just the ebb and flow of the music, but it's become more noticable. It's also not a hardware i...

Kaskelot

Music Fan

1055 Views

1 replies

0 likes

  • 1055 Views
  • 1 replies
  • 0 likes

I can't login in app

Hello, i need help.I can't login in the Android app, only in web. I have uninstalled app, change password, but every time i will try login in app, say password not correct.Anyone help me?

Casual Listener

Hello, i need help. I can't login in the Android app, only in web. I have uninstalled app, change password, but every time i will try login in app, say password not correct. Anyone help me?

Joe

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes