Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Art-is
  • Visitor
  • 7639 Views
  • 42 replies
  • 16 likes
  • 7639 Views
  • 42 replies
  • 16 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 862030 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 862030 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 22656 Views
  • 3 replies
  • 0 likes
  • 22656 Views
  • 3 replies
  • 0 likes

spotify crashes after one song

Verizon HTC One M8 Android 4.4.4Spotify crashes after I open it, select a playlist ,shuffle play , and after the first song it just crashes, every time. I have tried reinstalling from play store which did nothing.

  • Casual Listener
  • Verizon HTC One M8 Android 4.4.4 Spotify crashes after I open it, select a playlist ,shuffle play , and after the first song it just crashes, every time. I have tried reinstalling from play store wh...
  • Daniel
  • Community Legend
  • 1420 Views
  • 3 replies
  • 0 likes
  • 1420 Views
  • 3 replies
  • 0 likes

Solved!! Suggested songs

Hey you guys, I do not have premium nor do I want to upgrade. Is there any way for me to not listen to the suggested songs? I'm using all my skips to just get back to my Playlist. Thanks in advance!

  • Newbie
  • Hey you guys, I do not have premium nor do I want to upgrade. Is there any way for me to not listen to the suggested songs? I'm using all my skips to just get back to my Playlist. Thanks in advance!
  • MrPhatsoul
  • Roadie
  • 333 Views
  • 2 replies
  • 0 likes
  • 333 Views
  • 2 replies
  • 0 likes

Song is unavailable even with premium

I've had premium forever and never had a problem. I recently got an update for android as well as spotify and now all my offline downloaded music no longer has a green arrow and whenever I try to even shuffle through ANY playlists, it tells me the SO...

  • Casual Listener
  • I've had premium forever and never had a problem. I recently got an update for android as well as spotify and now all my offline downloaded music no longer has a green arrow and whenever I try to eve...
  • Truthvilla
  • Casual Listener
  • 520 Views
  • 2 replies
  • 0 likes
  • Song not avilable
    Update
  • 520 Views
  • 2 replies
  • 0 likes

Android APP

i´M LISTENING TO MY MUSIC AND SUDDENLY IT TURNS OFF!! WHAT´S THE PROBLEM?? i HAVE A FAMILY ACCOUNT. THANKS!

  • Newbie
  • i´M LISTENING TO MY MUSIC AND SUDDENLY IT TURNS OFF!!  WHAT´S THE PROBLEM??  i HAVE A FAMILY ACCOUNT.  THANKS! 
  • Daniel
  • Community Legend
  • 244 Views
  • 2 replies
  • 0 likes
  • 244 Views
  • 2 replies
  • 0 likes

HOW DO WE CHANGE TO PLAYLIST ORDER

HOW DO WE CHANGE TO PLAYLIST ORDER? For example. I want toove song 8 to song 1 ?

  • Regular
  • HOW DO WE CHANGE TO PLAYLIST ORDER? For example. I want toove song 8 to song 1 ?
  • Daniel
  • Community Legend
  • 536 Views
  • 5 replies
  • 0 likes
  • 536 Views
  • 5 replies
  • 0 likes

HELP! Frustrated! Synced songs wont play?!

Hi all. I have been searching for a solution for this problem for days. Recently, seemingly for no reason, my Spotify has stopped playing synced music. When I mark a playlist available for offline, it goes through the downloading process, the green s...

  • Newbie
  • Hi all.  I have been searching for a solution for this problem for days.  Recently, seemingly for no reason, my Spotify has stopped playing synced music.  When I mark a playlist availa...
  • Daniel
  • Community Legend
  • 455 Views
  • 3 replies
  • 2 likes
  • 455 Views
  • 3 replies
  • 2 likes

Background running

Draining battery due to background continually running.

  • Casual Listener
  • Draining battery due to background continually running.
  • Daniel
  • Community Legend
  • 507 Views
  • 4 replies
  • 0 likes
  • 507 Views
  • 4 replies
  • 0 likes

No Storage Area Found

I have been having the infamous message "No Storage Area Found" for a long time now. I have tried uninstalling and re installing the app, clearing the caches, clearing data, closing background moving it from phone to SD card and viseversa, and nothin...

  • Newbie
  • I have been having the infamous message "No Storage Area Found" for a long time now. I have tried uninstalling and re installing the app, clearing the caches, clearing data, closing background moving...
  • Daniel
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Spotify closes itself after opening a playlist

I saved a playlist with local files from my computer on the app, on Android. When I try to open it, it shuts itself down just the next few seconds.I don't know what to do. I uninstalled the app, I deleted all data and reinstalled the app, stored data...

  • Newbie
  • I saved a playlist with local files from my computer on the app, on Android. When I try to open it, it shuts itself down just the next few seconds. I don't know what to do. I uninstalled the app, ...
  • Daniel
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Solved!! Stops playing randomly and comes back as soon as I open the app

I did an update on my Galaxy Note 5 from Tmobile. Since then spotify in not working properly. I start the radio, it plays 1 or 2 songs and it just stops randomly, but as soon as I open my phone and go on the spotify screen where the song is shown, it...

  • Newbie
  • I did an update on my Galaxy Note 5 from Tmobile. Since then spotify in not working properly. I start the radio, it plays 1 or 2 songs and it just stops randomly, but as soon as I open my phone and g...
  • Daniel
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Solved!! Cannot sort play list on Android mobile

Please add function to sort play list on Android mobile device.

  • Regular
  • Please add function to sort play list on Android mobile device.
  • chutspack40
  • Newbie
  • 316 Views
  • 3 replies
  • 0 likes
  • 316 Views
  • 3 replies
  • 0 likes

Can't sign in

I signed up on Facebook. I have a premium account. now I was logged out and can not log in anymore. there is a message that my password is invalid. what I can do? Thanks for helping

  • Newbie
  • I signed up on Facebook. I have a premium account. now I was logged out and can not log in anymore. there is a message that my password is invalid. what I can do? Thanks for helping 🙂
  • user-removed
  • Not applicable
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

[android] Podcast/Video is not showing anymore

Hello folks, after premium subscription the funktion Podcast/Video will not be shown in spotify Android App anymore. Is thre any fix for this? Thanks for your help. Regards from Poland, guestusertest

  • Visitor
  • Hello folks,   after premium subscription the funktion Podcast/Video will not be shown in spotify Android App anymore.   Is thre any fix for this?   Thanks for your help.  ...
  • Daniel
  • Community Legend
  • 628 Views
  • 3 replies
  • 2 likes
  • 628 Views
  • 3 replies
  • 2 likes

Cant see my music on the TV (chromecast) when streaming from my phone (audio)

Hi everyone! When I bought my first gen chromecast I was able to stream music to the device from spotify and see the playlist on the tv but recently I noticed only a "Spotify" is shown on the tv and nothing else. Please tell me why this is changed. T...

  • Newbie
  • Hi everyone!   When I bought my first gen chromecast I was able to stream music to the device from spotify and see the playlist on the tv but recently I noticed only a "Spotify" is shown on th...
  • Daniel
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • Chromecast Android
  • 294 Views
  • 1 replies
  • 0 likes

When in shuffle songs don't auto play or somimes the song stops playing in the middle of the song

Im a free user but was going to get premium but then this started happening so I'm waiting to get a solution first. I listen to spotify in the car and having to turn my phone on just to play the next song after every song is not only annoying but dan...

  • Newbie
  • Im a free user but was going to get premium but then this started happening so I'm waiting to get a solution first. I listen to spotify in the car and having to turn my phone on just to play the next...
  • Daniel
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Solved!! Ce titre n est pas disponible

Je suis en abonnement premium et depuis le jour où je paie un 2eme abonnement premium pour une 2 ème personne. Bcp de titres que je cherche et que je veux downloade sont affichés comme non disponibles ? Presque tous d ailleurs? Quelqu'un sait m aider...

  • Newbie
  • Je suis en abonnement premium et depuis le jour où je paie un 2eme abonnement premium pour une 2 ème personne. Bcp de titres que je cherche et que je veux downloade sont affichés comme non disponible...
  • Daniel
  • Community Legend
  • 3162 Views
  • 1 replies
  • 0 likes
  • 3162 Views
  • 1 replies
  • 0 likes

Configuring App with online account

Hi, i hope someone can help? I downloaded the APP a few weeks ago but then realised i could probably do with having an online account aswell. I have signed up just today. How do i go about synchronising the two?

  • Newbie
  • Hi, i hope someone can help? I downloaded the APP a few weeks ago but then realised i could probably do with having an online account aswell. I have signed up just today. How do i go about synchronis...
  • Daniel
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Slow

I have just got the new s7 edge and transferred everything from my s6 to it, I am trying to download about 1300 of my songs so that I am able to play them offline but they are taking forever, I have been trying to download since 10am, 15/5/2016 it ha...

  • Casual Listener
  • I have just got the new s7 edge and transferred everything from my s6 to it, I am trying to download about 1300 of my songs so that I am able to play them offline but they are taking forever, I have ...
  • Daniel
  • Community Legend
  • 366 Views
  • 5 replies
  • 0 likes
  • 366 Views
  • 5 replies
  • 0 likes