Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387646 Views

545 replies

34 likes

Account
Free
  • 387646 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
  • 0 replies
  • 7 likes

Spotify deletes all my offline music at random moments

Last month it happened and now again. I connect to WiFi to download my discover weekly and suddenly I see Spotify is downloading all my offline music again. I am only using Spotify on my android phone.Thanks

Casual Listener

Last month it happened and now again. I connect to WiFi to download my discover weekly and suddenly I see Spotify is downloading all my offline music again. I am only using Spotify on my android phon...

ekasser11

Newbie

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Login issues

I've changed my password three times in the past two days. I can get Spotify on my laptop but it won't connect with my S5. I have uninstalled the app twice and nothing helps. I'm out of ideas.

Casual Listener

I've changed my password three times in the past two days. I can get Spotify on my laptop but it won't connect with my S5. I have uninstalled the app twice and nothing helps. I'm out of ideas.

Nick_us_us

Casual Listener

433 Views

4 replies

0 likes

  • 433 Views
  • 4 replies
  • 0 likes

Solved!! Mixably

Hi, Please, do someone know when will be available Mixably on Play Store or for my windows computer ? Thank you ! PS: I don't want to create a second topic, so my second question is: How can we send a note to another person on Spotify ?

Music Fan

Hi,   Please, do someone know when will be available Mixably on Play Store or for my windows computer ?   Thank you !   PS: I don't want to create a second topic, so my second qu...

bataviacosmique

Music Fan

1074 Views

2 replies

0 likes

  • 1074 Views
  • 2 replies
  • 0 likes

"song not available"

Too often Spotify claims "song is unavailable". Most recently trying to listen to the latest release from Major Parkinson.Why is this? Connected, "offline mode" is off, stamina mode for Sony on.Please help!

Casual Listener

Too often Spotify claims "song is unavailable". Most recently trying to listen to the latest release from Major Parkinson. Why is this? Connected, "offline mode" is off, stamina mode for Sony on. P...

tinaauten-US

Newbie

597 Views

3 replies

0 likes

  • 597 Views
  • 3 replies
  • 0 likes

Cannot get HOME SCREEN to come up

When I attempt to go to HOME SCREEN I get an error message saying SOMETHING WENT WRONG. PLEASE RETRY but that doesn't help. I have uninstalled and reinstalled. Still no luck. Help? Thanks!

Casual Listener

When I attempt to go to HOME SCREEN I get an error message saying SOMETHING WENT WRONG. PLEASE RETRY but that doesn't help. I have uninstalled and reinstalled. Still no luck. Help? Thanks!

osornios

Spotify Star

2898 Views

5 replies

0 likes

  • 2898 Views
  • 5 replies
  • 0 likes

Hilfe meine Musik ist aufeinmal doppelt so schnell

Meine musik wird aufeinmal doppelt so schnell wiede rgegeben... Ich weiß leider nicht wieso bitte hilfe

Newbie

Meine musik wird aufeinmal doppelt so schnell wiede rgegeben... Ich weiß leider nicht wieso bitte hilfe

2964 Views

0 replies

4 likes

  • 2964 Views
  • 0 replies
  • 4 likes

Can't share to other spotify users.

I want to share music with some of my (facebook) friends. But i cant share a song everytime i click on share a list of my phone apps appears. Other people get a send to user option but i dont how can i fix this?

Casual Listener

I want to share music with some of my (facebook) friends. But i cant share a song everytime i click on share a list of my phone apps appears. Other people get a send to user option but i dont how can...

stijnvdrl

Casual Listener

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Lost playlists

I uninstalled the spotify appand lost all my playlists

Newbie

I uninstalled the spotify appand lost all my playlists

Nico

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

dont get pin code.

Help me , im indonesian and i want pay the premium with mobile payment. im using indosat cellular and didn't receive any pin code. what must i do? thanks

Newbie

Help me , im indonesian and i want pay the premium with mobile payment. im using indosat cellular and didn't receive any pin code. what must i do? thanks

Dreadlord

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

I can't no more find a certain album

I used to listen Americana - The Offspring but then I deleted it from my library and now is no more on the search engine either. Can you help me?

Newbie

I used to listen Americana - The Offspring but then I deleted it from my library and now is no more on the search engine either. Can you help me?

Dreadlord

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Solved!! Não consigo entrar no spotify pelo app no android

Boa tarde,À dois dias tento acessar minha conta e não consigo.Colocando nome de usuário e senha para logar, a seguinte mensagem é passada: "voce ja criou uma conta com este endereço de email spotify"Mas eu estou tentando logar, e nao fazer uma conta ...

Newbie

Boa tarde, À dois dias tento acessar minha conta e não consigo. Colocando nome de usuário e senha para logar, a seguinte mensagem é passada: "voce ja criou uma conta com este endereço de email spot...

Clavaroide

Newbie

7681 Views

5 replies

2 likes

  • 7681 Views
  • 5 replies
  • 2 likes

Solved!! Spotify Xbox One app stopps after 10mn

I'm using spotify premium on PC (windows), Samsung Tablet (android 4.4.2) and on Samsung Handy (Android 5.1.1). On each android device is spotify 6.0.0.864 installed. On PC and on Tablet, it's working very well. No problems. But on the Handy (samsung...

Casual Listener

I'm using spotify premium on PC (windows), Samsung Tablet (android 4.4.2) and on Samsung Handy (Android 5.1.1). On each android device is spotify 6.0.0.864 installed. On PC and on Tablet, it's workin...

1158113002

Casual Listener

618 Views

2 replies

0 likes

  • 618 Views
  • 2 replies
  • 0 likes

Missing setting to turn off Spotify Connect

Having searched this forum and using good old Google, I see I'm not the only one missing the option to turn off/on Spotify Connect. It keeps showing on my Android when playing on my PC. This is really annoying and taxing on the battery and it interfe...

Music Fan

Having searched this forum and using good old Google, I see I'm not the only one missing the option to turn off/on Spotify Connect. It keeps showing on my Android when playing on my PC. This is reall...

fluxx

Music Fan

824 Views

3 replies

1 likes

  • 824 Views
  • 3 replies
  • 1 likes

Android - Spotify App can't be moved to SD Card

Dear Sirs., I have got an Android phone and I realized that your Spotify App can't be moved to SD Card (option is greyed out on the Definitions>Aplications>Spotify - after being downloaded from the "Play Store"). In this matter and since this applica...

Casual Listener

Dear Sirs.,   I have got an Android phone and I realized that your Spotify App can't be moved to SD Card (option is greyed out on the Definitions>Aplications>Spotify - after being downlo...

brlmb

Casual Listener

792 Views

2 replies

0 likes

  • 792 Views
  • 2 replies
  • 0 likes

Ayuda

No tengo la opción de ecualizador en un teléfono LG. Modelo G5

Newbie

No tengo la opción de ecualizador en un teléfono LG. Modelo G5

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes

Friendship is so vulnerable? Have a look at this app!

When your friends borrow your phone to play games with some secret data.When your friends wants to look through your gallery but there are some private photosWhen your friends use your phone while your girlfriend send you a sweet message. How do you ...

Regular

          When your friends borrow your phone to play games with some secret data. When your friends wants to look through your gallery but there are some priva...

546 Views

0 replies

0 likes

  • 546 Views
  • 0 replies
  • 0 likes

Spotify won't play any songs

Since today my Spotify will not play any songs and I keep getting the message shown bellow. I can't play a single song on phone and this makes the app completely useless

Newbie

Since today my Spotify will not play any songs and I keep getting the message shown bellow. I can't play a single song on phone and this makes the app completely useless

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

I have problems with my cell phone version

Hi, I just downloaded Spotify on my tablet and on my Android cell phone. My tablet version goes very Well, but on my cell phone it doesnt working well. I cant even open a song. For exemple, if i search a song and i try to clic on it, nothing happens,...

Newbie

Hi,   I just downloaded Spotify on my tablet and on my Android cell phone.   My tablet version goes very Well,  but on my cell phone it doesnt working well. I cant even open a song...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Empty album

The attached album is completely empty. Can anyone help me?

Casual Listener

The attached album is completely empty. Can anyone help me?

1122371293

Casual Listener

1145 Views

6 replies

0 likes

  • 1145 Views
  • 6 replies
  • 0 likes

"Available offline"

I just bought premium again. I had playlists along my previous premium. Then I was cancelled it. I could listen them while I am unavaliable because I downloaded. But now, I am trying to download them again and I just can't. If anyone knows how to fix...

Newbie

I just bought premium again. I had playlists along my previous premium. Then I was cancelled it. I could listen them while I am unavaliable because I downloaded. But now, I am trying to download them...

689 Views

0 replies

0 likes

  • 689 Views
  • 0 replies
  • 0 likes