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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7322 Views

0 replies

7 likes

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Chromecast Audio problem.

When trying to skip forward to next song when casting to my chromecast audio from spotify on my iphone or ipad, it stops playing and when I press play it skips to next song and stops. Then pressing play again makes it skip to next song again and agai...

Visitor

When trying to skip forward to next song when casting to my chromecast audio from spotify on my iphone or ipad, it stops playing and when I press play it skips to next song and stops. Then pressing p...

Sidedog

Casual Listener

12792 Views

89 replies

0 likes

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Sound cuts out briefly at beginning of songs.

Recently my mobile app has had an issue when I skip to the next song. At the beginning of each song it plays a second, cuts out a second, then plays as normal. Each song does this. I have a premium account and am using a One Plus One. I first cleared...

Newbie

Recently my mobile app has had an issue when I skip to the next song. At the beginning of each song it plays a second, cuts out a second, then plays as normal. Each song does this. I have a premium a...

Craigar1

Newbie

1754 Views

4 replies

7 likes

  • 1754 Views
  • 4 replies
  • 7 likes

Waiting to download - Android

I've searched the previous threads and haven't found anything that helps. My account is well below the 3333 download limit. I have 10Gb of free space on my phone. I've restarted my phone. I've forced signed out of all of the instances of my account. ...

Regular

I've searched the previous threads and haven't found anything that helps. My account is well below the 3333 download limit. I have 10Gb of free space on my phone. I've restarted my phone. I've forced...

jfonzy316

Regular

2689 Views

3 replies

0 likes

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Ford and Spotify - you destroyed the experience.

Sync is worthless, I pay for spotify for the sole reason of listening to it in my car. You broke it, you took Ford's money and locked my phone. I would pay money to see someone from spotify sit in my car and seamlessly do anything. I have to reiterat...

Regular

Sync is worthless, I pay for spotify for the sole reason of listening to it in my car.  You broke it, you took Ford's money and locked my phone.  I would pay money to see someone from spoti...

o-caneo

Gig Goer

1065 Views

1 replies

2 likes

brick
Ford
Garbage
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"Track not available"

I will begin my stating that I have a premium account that has worked flawlessly for several months. However in the last month or so iv been noticing that nearly all the songs i try to play (including songs iv already added to customized playlists) p...

Casual Listener

I will begin my stating that I have a premium account that has worked flawlessly for several months. However in the last month or so iv been noticing that nearly all the songs i try to play (includin...

Sio1er

Casual Listener

513 Views

3 replies

0 likes

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Songs change after 20 seconds

I have the newest version of Spotify on my samung galaxy s7 and when I want to listen to music every song changes after 20 seconds of playing. No matter if I have blocked phone or not. I've reinstalled but it didn't help

Casual Listener

I have the newest version of Spotify on my samung galaxy s7 and when I want to listen to music every song changes after 20 seconds of playing. No matter if I have blocked phone or not. I've reinstall...

osornios

Spotify Star

743 Views

3 replies

0 likes

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Solved!! Songs stop playing randomly

When I'm in my car everyday on my way to work, I have my android phone (Lollipop 5.1.1 - Spotify last version) playing downloaded music on spotify using aux-in (not bluetooth). I have no Internet connexion but it's ok songs are "downloaded". But I do...

Music Fan

When I'm in my car everyday on my way to work, I have my android phone (Lollipop 5.1.1 - Spotify last version) playing downloaded music on spotify using aux-in (not bluetooth). I have no Internet con...

0412865077

Newbie

34378 Views

13 replies

5 likes

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  • 13 replies
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Install chinese version of Spotify?

Hello, is there any way to install chinese version of Spotify (or change the UI language)? I'm from Malaysia and I want to use Spotify in chinese, I've tried many ways like change the device language and locale (to Taiwan) and also download from chin...

Newbie

Hello, is there any way to install chinese version of Spotify (or change the UI language)?   I'm from Malaysia and I want to use Spotify in chinese, I've tried many ways like change the device...

2325 Views

0 replies

0 likes

chinese
chinese language support
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Cannot SHARE with non-Facebook users

In the Android app I cannot share a song with users/friends that are not associated with Facebook. (Share > Send To > Select Recipient ...) . This does work properly in the desktop/Windows app (ie, I can key in their name and it appears in the pickli...

Casual Listener

In the Android app I cannot share a song with users/friends that are not associated with Facebook. (Share > Send To > Select Recipient ...) .  This does work properly in the desktop/Window...

geekinabox

Casual Listener

365 Views

2 replies

0 likes

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Ford Applink Temporary Fix

Here is a temporary fix that has worked for me and a few others. The fix essentially rolls you back to before they made their recent update with applink so it works just as before. Thanks to stelth2k1 for providing the solution. You should in theory ...

Gig Goer

Here is a temporary fix that has worked for me and a few others. The fix essentially rolls you back to before they made their recent update with applink so it works just as before. Thanks to stelth2k...

o-caneo

Gig Goer

588 Views

1 replies

1 likes

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Impossible to read mp3 playlists from Android smartphone

Hello, I have mp3s on my Windows laptop and I created playlist with these mp3s.I can read the playlists form my laptop, no issue.I can see the playlists in my Samsung Note3 Android but I can't read them nor let them offline.I'm on the same network ; ...

Visitor

Hello, I have mp3s on my Windows laptop and I created playlist with these mp3s. I can read the playlists form my laptop, no issue. I can see the playlists in my Samsung Note3 Android but I can't re...

user-removed

Not applicable

386 Views

2 replies

0 likes

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Disable Ford Applink with spotify

If you will not disable it I'll just go back to using a line in. I shouldn't have to force quit the application everytime I get out of my truck. My passengers are even locked out of using it. Roll it back or I'm gone

Casual Listener

If you will not disable it I'll just go back to using a line in. I shouldn't have to force quit the application everytime I get out of my truck. My passengers are even locked out of using it.  ...

Broodweiser

Casual Listener

587 Views

1 replies

3 likes

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Unlink Last.fm from Spotify

I linked my Last.fm account to my Spotify and decided to delete my Last.fm account because I don't make use of it that much. After deleting it, I tried to unlink it from my Spotify/deactivating it through the app's settings. Every now and then, it wo...

Music Fan

I linked my Last.fm account to my Spotify and decided to delete my Last.fm account because I don't make use of it that much. After deleting it, I tried to unlink it from my Spotify/deactivating it th...

2593 Views

0 replies

0 likes

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Cracking sound in Spotify after call

Hi,Running latest of Spotify and Android 6.x on Moto X Play. All of a sudden Spotify cannot resume playing if interrupted by a call (both in- and outbound). Only sound heard is a loud cracking/crackling noise. Nothing can get real sound back again fr...

Casual Listener

Hi, Running latest of Spotify and Android 6.x on Moto X Play. All of a sudden Spotify cannot resume playing if interrupted by a call (both in- and outbound). Only sound heard is a loud cracking/crac...

marcnagels

Visitor

675 Views

2 replies

2 likes

  • 675 Views
  • 2 replies
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cant redeem

why cant redeem thw spotify code invitation

Newbie

why cant redeem thw spotify code invitation

jonasherdegen

Community Legend

318 Views

1 replies

0 likes

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Load times extremely slow on samsung s5

The load times on my s5 are ridiculously slow, sometimes taking up to 5 minutes or more, but more often then not the search fails and just says "oops something went wrong try again"

Casual Listener

The load times on my s5 are ridiculously slow, sometimes taking up to 5 minutes or more, but more often then not the search fails and just says "oops something went wrong try again"

colinwoodsy

Newbie

829 Views

5 replies

0 likes

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Facebook

BonjourJe n'arrive pas à me dissocier de mon ancien compte Spotify/Facebook, et depuis je n'arrive pas à me connecter avec mon nouveau compte.Jessie

Newbie

Bonjour Je n'arrive pas à me dissocier de mon ancien compte Spotify/Facebook, et depuis je n'arrive pas à me connecter avec mon nouveau compte. Jessie

osornios

Spotify Star

371 Views

1 replies

0 likes

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Ford Sync Malfunctioning with Spotify

So I am aware that Spotify released an update over the weekend to restrict access to the phone app while you are driving (for safety reasons I'm assuming). They are essentially forcing us to use the Ford Sync Spotify app instead of the Spotify app on...

Gig Goer

So I am aware that Spotify released an update over the weekend to restrict access to the phone app while you are driving (for safety reasons I'm assuming). They are essentially forcing us to use the ...

lugesz

Casual Listener

1606 Views

3 replies

2 likes

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Error

solo me deja inciar sesion en mi ordenador pero no en mi movil y ni en mi tablet cuando pongo los datos de correo usuario contraseña en el movil y tablet me da error de o el usario o la contraseña pero no cuando incio en el pc todo esto lo ago es su ...

Newbie

solo me deja inciar sesion en mi ordenador pero no en mi movil y ni en mi tablet cuando pongo los datos de correo usuario  contraseña en el movil y tablet  me da error de o el usario o la c...

OviiiOne

Community Legend

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes