Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106756 Views

26 replies

3 likes

  • 106756 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216387 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216387 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569984 Views

78 replies

3 likes

  • 569984 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469968 Views

577 replies

40 likes

Account
Free
  • 469968 Views
  • 577 replies
  • 40 likes

Shuffle that doesn't

Why would you implement a shuffle function that plays the same song 5 times in a row? Whilst I love acca dacca as much as any Aussie, listening to highway to **bleep** 5 times in a row is silly. I had to manually go in and force skip to a different t...

Newbie

Why would you implement a shuffle function that plays the same song 5 times in a row? Whilst I love acca dacca as much as any Aussie, listening to highway to **bleep** 5 times in a row is silly. I ha...

osornios

Spotify Star

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Spotify wont play in the car.

I hook it up, put my stereo to AUX and whenever I start playing a song it will just stop after 5-10 seconds of playing.. I can play youtube and music I put on the phone, but not spotify. I've tried reinstalling and still wont work. Other people can p...

Casual Listener

I hook it up, put my stereo to AUX and whenever I start playing a song it will just stop after 5-10 seconds of playing.. I can play youtube and music I put on the phone, but not spotify. I've tried r...

John6090

Casual Listener

1628 Views

3 replies

0 likes

  • 1628 Views
  • 3 replies
  • 0 likes

It keeps deleting my downloaded music

This has happened twice just today: suddenly all the music i had downloaded is just gone and the storage device has changed (I keep my music in my sd card and suddenly it changes to the phone memory) when i change it again it says that it is using li...

Newbie

This has happened twice just today: suddenly all the music i had downloaded is just gone and the storage device has changed (I keep my music in my sd card and suddenly it changes to the phone memory)...

hportal

Casual Listener

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

Syncing local files to Android phone via USB

I've searched through the previous posts for a definitive answer on this topic, but only found some old posts with conflicting information. I have several GBs of mp3 files in my music library from before I signed up for Spotify. I want to be able to ...

Casual Listener

I've searched through the previous posts for a definitive answer on this topic, but only found some old posts with conflicting information.   I have several GBs of mp3 files in my music librar...

Joe

Community Legend

1762 Views

3 replies

0 likes

  • 1762 Views
  • 3 replies
  • 0 likes

spotify crashes after login even after device wipe

I have reinstalled . Cleared the cache, even wiped my entire phone and set up as a new device. I have a galaxy S5 android.I have logged out of all devices and accounts on the spotify website as well. Works fine on Amazon Fire stick and my PC, any ide...

Casual Listener

I have reinstalled . Cleared the cache, even wiped my entire phone and set up as a new device. I have a galaxy S5 android. I have logged out of all devices and accounts on the spotify website as wel...

Joe

Community Legend

501 Views

3 replies

0 likes

  • 501 Views
  • 3 replies
  • 0 likes

Storage says full SD Card

Hello, I am running an issue where spotify downloads roughly 100 songs to the SD card and then says it is full. There is nothing else on the card and even under "storage" spotify recognizes that there is 28gb left on the card. Any idea on how to fix ...

Casual Listener

Hello,   I am running an issue where spotify downloads roughly 100 songs to the SD card and then says it is full. There is nothing else on the card and even under "storage" spotify recognizes ...

erocknroll212

Casual Listener

558 Views

2 replies

0 likes

  • 558 Views
  • 2 replies
  • 0 likes

Ladysmith Black Mambazo - The Very Best Album CD 2 Songs

I was listening to some LBM today and as soon as i got onto the second disk of the 2 CD album, the 3rd track, "Qed'Usizi" started playing music of the previous track, "Mbube (Wimoweh)". This problem is reflected further down the CD with al tracks pla...

Newbie

I was listening to some LBM today and as soon as i got onto the second disk of the 2 CD album, the 3rd track, "Qed'Usizi" started playing music of the previous track, "Mbube (Wimoweh)". This problem ...

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

Seeking some clarification regarding sorting tracks within a Spotify curated playlist

So I know the five categories to choose from when wanting to sort within a Spotify playlist are title, recently added, artist, album and custom. With the custom option being the default.Since I've recently started getting into Spotify curated playlis...

Visitor

So I know the five categories to choose from when wanting to sort within a Spotify playlist are title, recently added, artist, album and custom. With the custom option being the default. Since I'v...

230 Views

0 replies

0 likes

  • 230 Views
  • 0 replies
  • 0 likes

Lost place in playlist when paused.

The way i listen most of the time to my downloaded music is to choose a playlist and hit shuffle play. When I pause a song and use other apps on my S5 but keep Spotify open in the background, about 90% of the time when I go back to the Spotify app to...

Newbie

The way i listen most of the time to my downloaded music is to choose a playlist and hit shuffle play. When I pause a song and use other apps on my S5 but keep Spotify open in the background, about 9...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Andriod 6.0.1 Update issues

Hi, I regretfully updated my Samsung S7 Android software (I left on auto updates) and since the update I am having a few Spotify issues.1. When listening to music and i make or receive a call Spotify keeps playing.2. The shortcut on the lock screen h...

Casual Listener

Hi,   I regretfully updated my Samsung S7 Android software (I left on auto updates) and since the update I am having a few Spotify issues. 1. When listening to music and i make or receiv...

507 Views

0 replies

0 likes

  • 507 Views
  • 0 replies
  • 0 likes

Problème avec la playlist

Bonjour,J'écoute une playlist et des titres ce rajoute tout seul (ce qui m'énerve fortement) de plus ce ne son pas des titres en rapport avec ma playlist comment puis-je les supprimé (une options où j'a rien car je me prend du kart Perry dans une pla...

Newbie

Bonjour, J'écoute une playlist et des titres ce rajoute tout seul (ce qui m'énerve fortement) de plus ce ne son pas des titres en rapport avec ma playlist comment puis-je les supprimé (une options o...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Solved!! Reproduccion sin conexion

Bajo las canciones de mi lista, las escucho en modo sin conexión. Si salgo de ese modo y vuelvo a entrar, me indica que no están disponibles, como si nunca las hubiera bajado.

Newbie

Bajo las canciones de mi lista, las escucho en modo sin conexión. Si salgo de ese modo y vuelvo a entrar, me indica que no están disponibles, como si nunca las hubiera bajado.

osornios

Spotify Star

653 Views

2 replies

0 likes

  • 653 Views
  • 2 replies
  • 0 likes

Upgrade to Premium

I have made an upgrade to Sporify Premium; dis-installed and installed again the apps.Money has been charged on my CC. So far I am still in the free version. I am using a tablet Samsung Galaxy Note with Android 4.1.2. What shall I do ?Andrea

Newbie

I have made an upgrade to Sporify Premium; dis-installed and installed again the apps. Money has been charged on my CC. So far I am still in the free version. I am using a tablet Samsung Galaxy Note...

Taylor

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Discover Tab Not Showing My Discover Weekly Playlist

Hi...I'm a Spotify Premium listener currently utlizing Spotify on an LG/Android Smartphone....The problem I'm noticing as of the past couple hours is when I click on Browse then the "Discover Tab" it doesnt show my Discover Weekly Playlist along with...

Roadie

Hi...I'm a Spotify Premium listener currently utlizing Spotify on an LG/Android Smartphone....The problem I'm noticing as of the past couple hours is when I click on Browse then the "Discover Tab" it...

Joe

Community Legend

562 Views

4 replies

0 likes

  • 562 Views
  • 4 replies
  • 0 likes

Partify / Spotify Party Mode

I have a Samsung Galaxy S6 and I can't use the feature anymore to controll the music.

Newbie

I have a Samsung Galaxy S6 and I can't use the feature anymore to controll the music.

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Can't download albums to offline mode help!!

Spotify won't downlaod albums to ofline when i select downlaod. the bar moves right than goes back to the left. any ideas?

Newbie

Spotify won't downlaod albums to ofline when i select downlaod. the bar  moves right than goes back to the left. any ideas?

Dnmielke

Newbie

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Got family subscription instead of normal premium

Can I get refunded the difference? Or where do I go/ who do I talk to, to find out?

Newbie

Can I get refunded the difference? Or where do I go/ who do I talk to, to find out?

Joe

Community Legend

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

[Other] Ads

This isn't really an idea, but a question I hope y'all can help me with. I just updated Spotify and I have to restart Spotify everytime there is an ad because the ad plays over and over. After about 3-4 songs there will be an ad. The ad plays then st...

Newbie

This isn't really an idea, but a question I hope y'all can help me with. I just updated Spotify and I have to restart Spotify everytime there is an ad because the ad plays over and over. After about ...

user-removed

Not applicable

553 Views

1 replies

0 likes

Other
  • 553 Views
  • 1 replies
  • 0 likes

Solved!! Cant logging to my spotify app

Hi guys can anyone help,I am running on Android phone and I'm having problems entering my Spotify app downloaded from Play Store after a new password was asked for I can get into the main spotify.com with my email address and new password no problem ...

Regular

Hi guys can anyone help,I am running on Android phone and I'm having problems entering my Spotify app downloaded from Play Store after a new password was asked for I can get into the main spotify.com...

Joe

Community Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes