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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118446 Views

27 replies

4 likes

  • 118446 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238663 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238663 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599593 Views

79 replies

3 likes

  • 599593 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492110 Views

581 replies

42 likes

Account
Free
  • 492110 Views
  • 581 replies
  • 42 likes

No puedo localizar un usuario de spotify

No puedo localizar desde mi cuenta a un usuario de spotify que es seguidor mio: marcturnespersempre ¿Como debo solucionarlo? [email protected]

Newbie

No puedo localizar desde mi cuenta a un usuario de spotify que es seguidor mio: marcturnespersempre   ¿Como debo solucionarlo?   [email protected] Gracias

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

No funciona el offline

Soy premiun y al momento que descargo mis canciones y activo el modo offline estas no se reproducen . ya borre la aplicación y la reinstale dos veces y no pasa nada . Alguna ayuda por favorSi no tendré q cancelar mi cuenta porq el servicio no se esta...

Newbie

Soy premiun y al momento que descargo mis canciones y activo el modo offline estas no se reproducen . ya borre la aplicación y la reinstale dos veces y no pasa nada . Alguna ayuda por favor Si no te...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Can't download My Music

I recently changed my Android ROM, and now I can download my playlists, but the don't let me download my music section. How to resolve that?

Newbie

I recently changed my Android ROM, and now I can download my playlists, but the don't let me download my music section. How to resolve that?

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Shuffle

Hi everybody, I wonder if it is possible to permantly deactivate the shuffle function? I do not want to shuffle any album or playlist but it always turns back on after deactivating. Thank you!

Newbie

Hi everybody,   I wonder if it is possible to permantly deactivate the shuffle function? I do not want to shuffle any album or playlist but it always turns back on after deactivating.   ...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Too much RAM usage in FIIO X7

Hello . I've bought a FIIO X7 because it has an Android system for about 700 Euros . It has only 1 gb RAM and use Android 4.4 . Spotify used 650 mb from the RAM , so I uninstallad . Now I installed again , but this time I cannot save my offline playl...

Casual Listener

Hello . I've bought a FIIO X7 because it has an Android system for about 700 Euros . It has only 1 gb RAM and use Android 4.4 . Spotify used 650 mb from the RAM , so I uninstallad . Now I installed a...

1017 Views

0 replies

0 likes

  • 1017 Views
  • 0 replies
  • 0 likes

Music stops playing automaticly

After 10 minutes spotify closes himself even if i'm listening to a long playlist... then i open spotify again and the playlist but after 10 minutes it does the same. Can somebody help me with this problem?

Casual Listener

After 10 minutes spotify closes himself even if i'm listening to a long playlist... then i open spotify again and the playlist but after 10 minutes it does the same. Can somebody help me with this pr...

Elkemarnef

Casual Listener

653 Views

3 replies

0 likes

  • 653 Views
  • 3 replies
  • 0 likes

Subscribed, but not getting Premium?

Pague por medio de las Naciones Unidas 7 eleven Pero jamas se me dio la versión de pago, ¿hice mal que?

Newbie

Pague por medio de las Naciones Unidas 7 eleven Pero jamas se me dio la versión de pago, ¿hice mal que?

osornios

Spotify Star

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Solved!! Is this song available?

I can't stream this song. Can you help me? https://play.spotify.com/album/5QCXuZR1i1KXsNkBusYPnk?play=true&utm_source=open.spotify.com&utm_medium=openhttps://open.spotify.com/album/7HxLggAHYQHv12zYeTe3Vchttps://open.spotify.com/album/5heVYAF1uYthzh0j...

Visitor

I can't stream this song. Can you help me?   https://play.spotify.com/album/5QCXuZR1i1KXsNkBusYPnk?play=true&utm_source=open.spotify.com&utm_medium=open https://open.spotify.com/album...

Joe

Community Legend

2101 Views

4 replies

0 likes

  • 2101 Views
  • 4 replies
  • 0 likes

Playlists keep getting un-downloaded

I have Premium Family. My daughter & husband haven't had any trouble but my playlists all got un-downloaded. I am fairly new to Spotify so I may be(probably am) doing something wrong but 2 hrs after I made my payment on Sept 2nd all of my playlists q...

Newbie

I have Premium Family. My daughter & husband haven't had any trouble but my playlists all got un-downloaded. I am fairly new to Spotify so I may be(probably am) doing something wrong but 2 hrs af...

jresendez13

Music Fan

825 Views

1 replies

0 likes

  • 825 Views
  • 1 replies
  • 0 likes

Music deletes after a short period of time

I have recently signed up for a spotify premium account and thought it would be great as I had seen it on friends phones. I installed it initially on my Samsung Galaxy S6 and thought it was great until the music I had downloaded was not available off...

Casual Listener

I have recently signed up for a spotify premium account and thought it would be great as I had seen it on friends phones.   I installed it initially on my Samsung Galaxy S6 and thought it was ...

rachelrobertson

Casual Listener

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

downloaded song no longer available offline suddenly

I download a complete playlist, I go into offline mode, a few days later some downloaded songs appear as not downloaded anymore. They played just fine up until that point. Did not make any changes to playlist of online status. How do some songs becom...

Regular

I download a complete playlist, I go into offline mode, a few days later some downloaded songs appear as not downloaded anymore. They played just fine up until that point. Did not make any chang...

609 Views

0 replies

0 likes

  • 609 Views
  • 0 replies
  • 0 likes

Shuffle play does not work as expected on Shield TV

Shuffle play does only jump a few songs forward, it never picks songs from the other end of the playlist. I noticed this issue only with the Nvidia shield TV

Regular

Shuffle play does only jump a few songs forward, it never picks songs from the other end of the playlist. I noticed this issue only with the Nvidia shield TV

Tanngrisni

Newbie

592 Views

1 replies

2 likes

  • 592 Views
  • 1 replies
  • 2 likes

This song is not available

I keep receiving this error even for the song which i have listen previously..

Newbie

I keep receiving this error even for the song which i have listen previously..

Andriios

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Cant update the app to premium

Hey Guys,I need help with my spotify Account. I used in the past an Account which was connected with my Facebook. Now I registered a New Account which isnt connected with Facebook, because i deactivated my Facebook. When I go into the menue to update...

Newbie

Hey Guys, I need help with my spotify Account. I used in the past an Account which was connected with my Facebook. Now I registered a New Account which isnt connected with Facebook, because i deac...

Andriios

Community Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Como compartir?

No puedo compartir música con mis amigos , cuando presiono en compartir solo me salen contactos de Whatsapp a quienes enviarle

Casual Listener

No puedo compartir música con mis amigos , cuando presiono en compartir solo me salen contactos de Whatsapp a quienes enviarle

Vaaldeeni11

Casual Listener

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes

Spotify keeps deleting my saved playlists

This is getting too stupid. Everytime I now go onto spotify, my entire playlists are all deleted. So I have to keep going into the support page say recover and let everything re download so I can play it without my data on. This needs to be fixed asa...

Newbie

This is getting too stupid. Everytime I now go onto spotify, my entire playlists are all deleted. So I have to keep going into the support page say recover and let everything re download so I can pla...

Joe

Community Legend

1196 Views

3 replies

1 likes

  • 1196 Views
  • 3 replies
  • 1 likes

soy premiun y No puedo guardar la música en la tarjeta sd

No puedo guardar la música en la tarjeta sd, soy premiun y no me a la opción de elegir el almacenmiento en la app de android, esta actualizaday a tarjeta es de 64gb, cumplo los requsitos del sistema. Mi teléfono no tiene mucha memoria interna, si no ...

Casual Listener

No puedo guardar la música en la tarjeta sd, soy premiun y   no me a la opción de elegir el almacenmiento en la app de android, esta actualizaday a tarjeta es de 64gb, cumplo los requsitos del s...

osornios

Spotify Star

1974 Views

8 replies

0 likes

  • 1974 Views
  • 8 replies
  • 0 likes