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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387164 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8036 Views

0 replies

7 likes

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Music do not download

I start downloading my music, but when it finished i close spotify, and when i openned again my music was not downloded, so i have to start downloding it again, but as soon as i close spotify and open again, there is no music downloaded

Newbie

I start downloading my music, but when it finished i close spotify, and when i openned again my music was not downloded, so i have to start downloding it again, but as soon as i close spotify and ope...

Nico

Community Legend

305 Views

1 replies

0 likes

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How do you find your favorite music?

Hi. I listened to hundreds of music in different sections(popular playlist - radio based on my favorite artist and song) BUT i didn't find any new favorite music?? What do you do? What's your idea? Thanks.

Regular

Hi.   I listened to hundreds of music in different sections(popular playlist - radio based on my favorite artist and song) BUT  i didn't find any new favorite music??   What do you...

yoramwierenga

Newbie

821 Views

1 replies

0 likes

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  • 1 replies
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Keeps asking for login when no internet acces

I'm running Spotify on Android 5.0.1 on a Galaxy S4. The app shows the login screen when I open it after some hours without using it and no connection available. How is this app can't do something so simple as reading if I'm already logged in, and le...

Casual Listener

I'm running Spotify on Android 5.0.1 on a Galaxy S4.  The app shows the login screen when I open it after some hours without using it and no connection available.  How is this app can't d...

ogero

Casual Listener

462 Views

2 replies

0 likes

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Hilfe auf deutsch für androit

Hallo ihr lieben folgendes problem ich bin premium kunde und will mein account ändern. Von facebook weg zu meiner normalen emailadresse leider weiß ich nicht mal wo ich sehe wie ich angemeldet bin. Aus dem forum werde ich auch nicht schlau. Vielen da...

Newbie

Hallo ihr lieben folgendes problem ich bin premium kunde und will mein account ändern. Von facebook weg zu meiner normalen emailadresse leider weiß ich nicht mal wo ich sehe wie ich angemeldet bin. A...

350 Views

0 replies

0 likes

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repeating message interrupting my music

While listening to song that has already been downloaded to my phone im interrupted by a message asking if i want to continue listen on Z828 or my phone I select the my phone option it continues to play music only to be interrupted and the cycle repe...

Newbie

While listening to song that has already been downloaded to my phone im interrupted by a message asking if i want to continue listen on Z828 or my phone I select the my phone option it continues to p...

Nico

Community Legend

280 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How to take a song out of disliked

I accidently disliked a song when I meant to like it on one of the radios is there a way for me to fix this?

Newbie

I accidently disliked a song when I meant to like it on one of the radios is there a way for me to fix this?

bobsyauncle10

Newbie

297 Views

1 replies

0 likes

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Solved!! Different Issue after Android 6.0.1. Update

My issue after the update is: I can still open the app, but it crashes after few seconds of playing. I can't leave it open in the background anf even if the screen goes to the standby mode, spotify will stop on work.I did uninstall it and I cleared e...

Casual Listener

My issue after the update is: I can still open the app, but it crashes after few seconds of playing. I can't leave it open in the background anf even if the screen goes to the standby mode, spotify w...

Catefaui

Casual Listener

2784 Views

4 replies

0 likes

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Can't unfollow/delete an artist

Hello. I have an artist on my "artists" tab that I'm not following, and not included in any playlist or album I have at the moment, but for some reason still is listed.Is that a bug? already tried reinstalling the app on both windows and android and ...

Visitor

Hello. I have an artist on my "artists" tab that I'm not following, and not included in any playlist or album I have at the moment, but for some reason still is listed. Is that a bug? already tried ...

571 Views

0 replies

1 likes

  • 571 Views
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Saving playlists

Ok...so I am dumb when it comes to smartphones. I am trying to save my playlists.to the music file on myn phone..that way I dont need to be online to play music. I tried saving it to sd card and I can't find where it went. I try to sync it to my phon...

Newbie

Ok...so I am dumb when it comes to smartphones. I am trying to save my playlists.to the music file on myn phone..that way I dont need to be online to play music. I tried saving it to sd card and I ca...

Joe

Community Legend

291 Views

1 replies

0 likes

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App closing Off

I will start playing a song then if I turn off my screen the music stops playing and the app closes off. *Similar to how youtube videos turn off when you turn off your screen. *I do have a premium subscripition

Newbie

I will start playing a song then if I turn off my screen the music stops playing and the app closes off. *Similar to how youtube videos turn off when you turn off your screen.   *I do have a p...

Joe

Community Legend

333 Views

1 replies

0 likes

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  • 1 replies
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Spotify Crash on Android TV

Hey poeple, I have installed Spotify on Android TV, however every time that I use it for several days, the app crahes the whole OS. It seems that clearing the cache solves the issue, but after another several days of usage the issue is reproduced. An...

Newbie

Hey poeple,    I have installed Spotify on Android TV, however every time that I use it for several days, the app crahes the whole OS. It seems that clearing the cache solves the issue, b...

715 Views

0 replies

5 likes

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Solved!! My downloads got deleted

Hi,since I've got my Samsung Galaxy S7 my downloaded songs just get deletet couple of times in a month (now this is the 3rd time this week). I've using Spotify for quiet a long time and never had this problem with my Android Tablets, Pc, or Galaxy S4...

Casual Listener

Hi, since I've got my Samsung Galaxy S7 my downloaded songs just get deletet couple of times in a month (now this is the 3rd time this week). I've using Spotify for quiet a long time and never had t...

ZorkII

Roadie

614 Views

2 replies

0 likes

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Offline mode doesn't play all songs

I just payed for premium and trying to get offline mode working I downloaded my Playlist but some songs won't play and some will but not all the way through. I am on a galaxy note 7 thanks for any help

Casual Listener

I just payed for premium and trying to get offline mode working I downloaded my Playlist but some songs won't play and some will but not all the way through. I am on a galaxy note 7 thanks for any he...

Christiansc50

Casual Listener

405 Views

2 replies

0 likes

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Album cover Huawei

Hello,I have the Huawei P9 but i can't see the Album Cover from the LockScreen, it's always blue ( like the screenshot below ) ... Do you have a solution ?

Newbie

Hello, I have the Huawei P9 but i can't see the Album Cover from the LockScreen, it's always blue ( like the screenshot below ) ... Do you have a solution ?

jaumepsol

Regular

1008 Views

2 replies

0 likes

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Delete downloaded songs

I downloaded a full album and i regret it and want to delete some of the songs, how can i delete the downloaded songs? (Delete the file not just from the playlist)

Newbie

I downloaded a full album and i regret it and want to delete some of the songs, how can i delete the downloaded songs? (Delete the file not just from the playlist)

Bearfootrecords

Community Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
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Cannot use account ?

Casual Listener

debawe

Regular

443 Views

3 replies

0 likes

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  • 3 replies
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[Android TV] App is stuck on Now playing screen

The Android TV app sometimes gets stuck on the Now Playing screen, such that I can only play songs from the current playlist. Clicking back on the remote does not bring me higher up in the Spotify menu hierarchy as normal. I have not been able to rep...

Newbie

The Android TV app sometimes gets stuck on the Now Playing screen, such that I can only play songs from the current playlist. Clicking back on the remote does not bring me higher up in the Spoti...

1126 Views

0 replies

1 likes

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Solved!! Suggest Music

Hi.Is there any feature in spotify android app to mark some musics as favorites and Spotify suggest musics by them? What is "Top Recomendations For You" in Discover section ?? Thanks

Regular

Hi. Is there any feature in spotify android app to mark some musics as favorites and Spotify suggest musics by them?   What is "Top Recomendations For You" in Discover section ?? &...

Joe

Community Legend

636 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify connect recognize denon device but it doesn't work

Hi! My Spotify Connect recognize the Denon AVR-S700W device but the connection doesn't complete. It works on my friend's IPhone with his account.I' ve purchased a Samsung Galaxy S7 recently but this isn't the problem because i've tried on my wife's S...

Newbie

Hi! My Spotify Connect recognize the Denon AVR-S700W device but the connection doesn't complete. It works on my friend's IPhone with his account. I' ve purchased a Samsung Galaxy S7 recently but thi...

Joe

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Künstler- Radio löschen

Wie kann man das löschen

Newbie

Wie kann man das löschen

505 Views

0 replies

0 likes

  • 505 Views
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  • 0 likes