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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 852092 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 852092 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17665 Views
  • 3 replies
  • 0 likes
  • 17665 Views
  • 3 replies
  • 0 likes

Connecting phone to playstation - impossible?

Ok I've just spent over an hour searching the internet for a solution to my problem, and all I found was one thread with the same problem that went unsolved, so hopefully someone can help me here. The problem:I cannot connect to my PS3 from my Sony X...

  • Casual Listener
  • Ok I've just spent over an hour searching the internet for a solution to my problem, and all I found was one thread with the same problem that went unsolved, so hopefully someone can help me here. &...
  • JohnnyCashish
  • Casual Listener
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Solved!! Spotiy premium and memory storage on android phone

Hi, im thinking of getting spotify premium but i am wondering how it works. I know how to add music using the + button on songs/albums to create my library on spotify. 1. when you swipe the offline mode, are the songs downloaded on to your mobile pho...

  • Regular
  • Hi, im thinking of getting spotify premium but i am wondering how it works. I know how to add music using the + button on songs/albums to create my library on spotify.    1. when you...
  • woodandrew90
  • Roadie
  • 1026 Views
  • 13 replies
  • 0 likes
  • 1026 Views
  • 13 replies
  • 0 likes

i can log in

I have changed my phone and now i cant log in with my new phone to my premium account. It keep saying wrong pass and user name?

  • Newbie
  • I have changed my phone and now i cant log in with my new phone to my premium account. It keep saying wrong pass and user name?
  • 123 Views
  • 0 replies
  • 0 likes
  • 123 Views
  • 0 replies
  • 0 likes

Just another (bad) day as a premium Spotify customer

So today I updated my LG G3 to Marshmallow. Installation was fast and easy.Phone booted up, everything running perfectly except for.....Spotify. Quelle surprise.App simply would not start up at all. Tried launching it from the icon, from app drawer, ...

  • Roadie
  • So today I updated my LG G3 to Marshmallow.   Installation was fast and easy. Phone booted up, everything running perfectly except for.....Spotify. Quelle surprise. App simply would not star...
  • 253 Views
  • 0 replies
  • 1 likes
  • 253 Views
  • 0 replies
  • 1 likes

Latest version takes a long time to load

Hi, on my Z5 Compact, 5.1.1 Android, the latest version takes about 30-40 seconds to open. I hit the widget, a window opens and stays blank for a long time. This was not happening two weeks ago and I haven't saved much more music since then. Any clue...

  • Roadie
  • Hi,   on my Z5 Compact, 5.1.1 Android, the latest version takes about 30-40 seconds to open. I hit the widget, a window opens and stays blank for a long time. This was not happening two weeks ...
  • 112 Views
  • 0 replies
  • 0 likes
  • 112 Views
  • 0 replies
  • 0 likes

Search failure seems to have poisoned search term

I just tried to search several times for "mendellsohn trio". The first few times I got an error (perhaps due to a network issue, although I was online through wifi at the time). The fourth time it briefly said it was offline, but then search started ...

  • Casual Listener
  • I just tried to search several times for "mendellsohn trio". The first few times I got an error (perhaps due to a network issue, although I was online through wifi at the time). The fourth time it br...
  • minstrel
  • Casual Listener
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Solved!! Spotify free on Kindle Fire HDX

I tried to use Spotify on a Kindle Fire HDX, and considering it's a tablet, I was hoping that I'd be able to use the free version of Spotify where I can play any track. Unfortunately, it's saying my Kindle Fire is a moble device and not a tablet, whi...

  • Regular
  • I tried to use Spotify on a Kindle Fire HDX, and considering it's a tablet, I was hoping that I'd be able to use the free version of Spotify where I can play any track.  Unfortunately, it's sayi...
  • Stilgar345
  • Newbie
  • 27381 Views
  • 81 replies
  • 7 likes
  • 27381 Views
  • 81 replies
  • 7 likes

Others can't add music to collaborative playlist

Hi So I made my Spotify account when I was in the US and I currently work in Mexico. My workgroup in Mexico wanted to make a collaborative playlist so I made it and told them to add their music. At first they could not find it until I linked it direc...

  • Newbie
  • Hi   So I made my Spotify account when I was in the US and I currently work in Mexico. My workgroup in Mexico wanted to make a collaborative playlist so I made it and told them to add their mu...
  • 532 Views
  • 0 replies
  • 0 likes
  • collaborative
    country
    mexico
    Playlist
    US
  • 532 Views
  • 0 replies
  • 0 likes

Sound stops after 1 song on playlists/radio

I've used Spotify on this same android phone for over a year now, and its been fine up until this point.I reset my phone to factory this week and now Spotify is malfunctioning. I have done this once before in the past and had no problems with Spotify...

  • Casual Listener
  • I've used Spotify on this same android phone for over a year now, and its been fine up until this point. I reset my phone to factory this week and now Spotify is malfunctioning. I have done this o...
  • JayeLee
  • Casual Listener
  • 343 Views
  • 2 replies
  • 1 likes
  • 343 Views
  • 2 replies
  • 1 likes

Can't find song

I accidentally removed a song I really liked from my music and I just can't find it anymore. I'm not sure about the title and I don't remember lyrics, album name or artist and I didn't find it anywhere I searched. Is there a way to get it back? Or is...

  • Newbie
  • I accidentally removed a song I really liked from my music and I just can't find it anymore. I'm not sure about the title and I don't remember lyrics, album name or artist and I didn't find it a...
  • Taylor
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Solved!! play list stops when screen saver turns on

Never had this issue before with Spotify just started couple weeks ago. When I listen to a play list and my screen saver turns on my music will stop at end of the song. I have to open my screen again for next song to start.Here is the kicker. If I am...

  • Casual Listener
  • Never had this issue before with Spotify just started couple weeks ago. When I listen to a play list and my screen saver turns on my music will stop at end of the song. I have to open my screen again...
  • cobol74
  • Casual Listener
  • 6039 Views
  • 6 replies
  • 0 likes
  • 6039 Views
  • 6 replies
  • 0 likes

Music randomly stopping

Music randomly stopping. Had this issue before,i uninstalled spotify as the support team told me and it worked for a little while but now it's doing it again.help?

  • Newbie
  • Music randomly stopping. Had this issue before,i uninstalled spotify as the support team told me and it worked for a little while but now it's doing it again.help?
  • 99 Views
  • 0 replies
  • 0 likes
  • 99 Views
  • 0 replies
  • 0 likes

Solved!! Track is currently unavailable, ALL OF THEM!

Hello, my spotify has been working so well for the 2 years of premium usage, but now I cant play any tracks on my HTC sensation; Track is unavailable, it says.They were all synched and downloaded for offline usage, but now theyre all useless. Theyre ...

  • Casual Listener
  • Hello, my spotify has been working so well for the 2 years of premium usage, but now I cant play any tracks on my HTC sensation; Track is unavailable, it says. They were all synched and downloaded f...
  • tonyforshage
  • Newbie
  • 14965 Views
  • 8 replies
  • 0 likes
  • 14965 Views
  • 8 replies
  • 0 likes

Local Files artwork missing on Android version

Hi, I've had this problem for a while now, and I'm not too sure of how to solve it. I have some local files saved to a playlist which i uploaded to spotify via my computer. I'm able to see the albun artwork on the desktop version, but everytime i ope...

  • Newbie
  • Hi,   I've had this problem for a while now, and I'm not too sure of how to solve it. I have some local files saved to a playlist which i uploaded to spotify via my computer. I'm able to see t...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

Playing local files on android spotify app

I got spotify earlier today, and after setting up all my playlists on the desktop app, downloaded the mobile app as well. I have some local files on the desktop (taylor swift and a couple others), so when viewing these from my phone, they are greyed ...

  • Regular
  • I got spotify earlier today, and after setting up all my playlists on the desktop app, downloaded the mobile app as well. I have some local files on the desktop (taylor swift and a couple others), so...
  • froomepong
  • Regular
  • 852 Views
  • 13 replies
  • 0 likes
  • Local files for Spotify Mobile
  • 852 Views
  • 13 replies
  • 0 likes

Spotify will not play in my car

I have a 2016 Hyundai Elantra and a Samsung S5. My phone is connected to the car via blutooth and everything seems to work except Spotify. It will connect and show that the songs are playing and I can even play and pause through the dash, but there i...

  • Casual Listener
  • I have a 2016 Hyundai Elantra and a Samsung S5. My phone is connected to the car via blutooth and everything seems to work except Spotify. It will connect and show that the songs are playing and I ca...
  • kbrooksc
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Songs not playable on Samsung Galaxy S5 Neo

Hello everyone, got the Problem that the Spotify App can be used on Laptop and Samsung Tablett, but not on my Samsung Galaxy S5 Neo. While checking the connected devices on the Laptop, it shows me the massage," Galaxy S5 Neo - only Premium Users" (se...

screen Connected devices.JPG
  • Newbie
  • Hello everyone,   got the Problem that the Spotify App can be used on Laptop and Samsung Tablett, but not on my Samsung Galaxy S5 Neo. While checking the connected devices on the Laptop, it sh...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

issue: unsaving song from lockscreen doesn't work

Device: Oneplus TwoOperating System Version: Android 5.1.1 / OxygenOS 2.2.0Spotify Version: 4.7.0.878Description: When in lockscreen you can save and unsave songs. Saving songs works ('+' changes into a tick 'v') but unsaving a song (tick 'v' changin...

  • Visitor
  • Device:  Oneplus Two Operating System Version:  Android 5.1.1 / OxygenOS 2.2.0 Spotify Version:  4.7.0.878 Description:  When in lockscreen you can save and unsave songs. S...
  • 92 Views
  • 0 replies
  • 0 likes
  • 92 Views
  • 0 replies
  • 0 likes

volume fading during whole song

Hi, the volume fades in and out during the entire song on my Samsung S6 edge+. it is pretty annoying. Any help? Thanks!

  • Newbie
  • Hi, the volume fades in and out during the entire song on my Samsung S6 edge+.  it is pretty annoying.  Any help?  Thanks!
  • 157 Views
  • 0 replies
  • 3 likes
  • 157 Views
  • 0 replies
  • 3 likes

Solved!! Spotify don't save offline Music at SD-Card

Hay,i have Spotify Premium since 2 days, because i want to save my music offline on my smartphone and i hate advertisment. But it every time i download my playlists, it saves my music at my internal storage. I have a sdcard with 5,7GB free space. At ...

  • Casual Listener
  • Hay, i have Spotify Premium since 2 days, because i want to save my music offline on my smartphone and i hate advertisment.   But it every time i download my playlists, it saves my music at m...
  • MaximH
  • Casual Listener
  • 584 Views
  • 4 replies
  • 0 likes
  • 584 Views
  • 4 replies
  • 0 likes