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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115965 Views

27 replies

4 likes

  • 115965 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233296 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233296 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

593244 Views

79 replies

3 likes

  • 593244 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

486958 Views

580 replies

42 likes

Account
Free
  • 486958 Views
  • 580 replies
  • 42 likes

Htc desire 500

Hi, I use htc desire 500 dual sim. I dont know why but I cant make any call or receive calls, also every app I download can not be opened. Please help or i will sell this **bleep**.

Casual Listener

Hi, I use htc desire 500 dual sim. I dont know why but I cant make any call or receive calls, also every app I download can not be opened. Please help or i will sell this **bleep**.

krizanac91

Casual Listener

496 Views

2 replies

0 likes

  • 496 Views
  • 2 replies
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Download disappeared

I opened up my spotify app on my Samsung galaxy note3 on Thursday and for the first time in a year or more it asked me to log in...logged in and all my downloads for listening offline were gone. I am having to download them all again...why? Fortunate...

Casual Listener

I opened up my spotify app on my Samsung galaxy note3 on Thursday and for the first time in a year or more it asked me to log in...logged in and all my downloads for listening offline were gone. I am...

gooseglenn

Casual Listener

439 Views

2 replies

0 likes

  • 439 Views
  • 2 replies
  • 0 likes

How long with out connection ?

My Dad works at sea for six weeks at a time and is planning to take his phones with his downloaded Spotify music on it. How long can your device be offline before it wants to connect and authorise the account ? Obviously he won't be able to connect o...

Newbie

My Dad works at sea for six weeks at a time and is planning to take his phones with his downloaded Spotify music on it. How long can your device be offline before it wants to connect and authorise th...

Joe

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

My downloaded music removes itself randomly and then I have to re download it

please help this has been happening to me ever since i got spotify and it has been quite annoying but lately its been happening a lot. When i leave my house and then i go to listen to music and i see that lots of albums and songs arent downloaded it ...

Newbie

please help this has been happening to me ever since i got spotify and it has been quite annoying but lately its been happening a lot. When i leave my house and then i go to listen to music and i see...

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
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Phone purchased in UAE won't download Spotify in Australia

I'm unable to download Spotify from the Play Store in Australia on an Android phone purchased in the UAE. Can anybody help? THANK YOU!

Casual Listener

I'm unable to download Spotify from the Play Store in Australia on an Android phone purchased in the UAE. Can anybody help? THANK YOU!

taherehs

Casual Listener

695 Views

2 replies

0 likes

  • 695 Views
  • 2 replies
  • 0 likes

Song is broken because of deleting mp3 on mobile

So my problem is: My phone informed me about that I've got like 20 tracks downloaded on my phone as MP3 from my playlists. I just thought "Why do I need those? I can save some MB." but I wasn't sure what was going to happen when I'd delete them.So at...

Casual Listener

So my problem is: My phone informed me about that I've got like 20 tracks downloaded on my phone as MP3 from my playlists. I just thought "Why do I need those? I can save some MB." but I wasn't sure ...

Julius_21

Casual Listener

567 Views

2 replies

0 likes

  • 567 Views
  • 2 replies
  • 0 likes

Songs being Undownloaded

Hi there,I travel across my state to visit family multiple times a year and recently I've been having trouble in that all my downloaded songs, about 1.6k, will uninstall from my phone and I have to wait until I'm back on a WiFi network to re-download...

Casual Listener

Hi there, I travel across my state to visit family multiple times a year and recently I've been having trouble in that all my downloaded songs, about 1.6k, will uninstall from my phone and I have to...

osornios

Spotify Star

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

unable to change where music is saved to on htc one e9

My new phone HTC One e9 is unable to change destination for saving music and it's a bit of an annoyance just wondering if anyone else has this problem?

Casual Listener

My new phone HTC One e9 is unable to change destination for saving music and it's a bit of an annoyance just wondering if anyone else has this problem?

marshallinch

Casual Listener

377 Views

2 replies

0 likes

  • 377 Views
  • 2 replies
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Not playing Spotify Landmark: Metallica

I click to open in Spotify on Andoir and it goes to a blank pange and nothing happenes.If I try my iPad it says spotify cannot open this type of link.I have update both devices to their latest bersion and also the latest version of Spotify.Ipad mini2...

Visitor

I click to open in Spotify on Andoir and it goes to a blank pange and nothing happenes. If I try my iPad it says spotify cannot open this type of link. I have update both devices to their latest be...

danhoward

Casual Listener

1331 Views

8 replies

1 likes

  • 1331 Views
  • 8 replies
  • 1 likes

Spotify keine internetverbindung mit meinem Handy

Hallo, seit Freitag kommt die Meldung Spotify offline. Das mobile Internet ist aber aktiviert. Neustart probiert, Programm neu installiert, keine Besserung. Das Gerät ist ein samsung s3 mini.

Newbie

Hallo, seit Freitag kommt die Meldung Spotify offline. Das mobile Internet ist aber aktiviert. Neustart probiert, Programm neu installiert, keine Besserung. Das Gerät ist ein samsung s3 mini.

9148564115

Newbie

1969 Views

4 replies

0 likes

  • 1969 Views
  • 4 replies
  • 0 likes

Music unavailable for download; do hav primium acct

I have paid for a primium account, and have downloaded some songs, but it appears that the music is only available for a short amount of time. Often times, which I try to access the library, it says that the internet is unavailable and theirfore so i...

Newbie

I have paid for a primium account, and have downloaded some songs, but it appears that the music is only available for a short amount of time. Often times, which I try to access the library, it says ...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

local file unavailable on android

so i wanted to transfer my local files from my linux computer to my android phone .i made a playlist and tried to sync it with the phone which has android version 6 (marshmallow).files play on the pc but are greyed out on the phone (other than a few ...

Newbie

so i  wanted to transfer my local files from my linux computer to my android phone .i made a playlist and tried to sync it with the phone which has android version 6 (marshmallow).files play on ...

393 Views

0 replies

0 likes

  • 393 Views
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I cant pick specific songs

On my Samsung Galaxy S4, I can't pick specific songs that I want to listen to. I have to press shuffle play. But, on my friends apple devices they can play specific songs and they don't have spotify premium. Please help!

Newbie

On my Samsung Galaxy S4, I can't pick specific songs that I want to listen to. I have to press shuffle play. But, on my friends apple devices they can play specific songs and they don't have spotify ...

kbrooksc

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Android & Desktop Ads Locking Bug

Heya, I've noticed lately; first on Android, now on Desktop, that your ads service is sometimes not registering that the ad has been completed. If you try to do some other task in the app, you are warned that it will start once the ad has finished bu...

Newbie

Heya, I've noticed lately; first on Android, now on Desktop, that your ads service is sometimes not registering that the ad has been completed.  If you try to do some other task in the app, you ...

vickythestrange

Regular

997 Views

3 replies

3 likes

  • 997 Views
  • 3 replies
  • 3 likes

Playlist play wrong order..

When i control Spotify on my tablet that is contected to my amp and speakers via my smartphone one of my playlists is acting strange.No matter what song i play the next one is always the first one in my list and then the order is played correct (1 2 ...

Newbie

When i control Spotify on my tablet that is contected to my amp and speakers via my smartphone one of my playlists is acting strange. No matter what song i play the next one is always the first one ...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Very slow app

Hello! Since a few month (I think since March) I got a really really slow responsing app. I primary use my smartphone with Android but it also apprears on my iPad, so it isn't really device linked. Brief description of the issue: The app loads and in...

Visitor

Hello!   Since a few month (I think since March) I got a really really slow responsing app. I primary use my smartphone with Android but it also apprears on my iPad, so it isn't really device ...

911 Views

0 replies

0 likes

  • 911 Views
  • 0 replies
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Spotify Mini Player Concept

Does anyone else think the action button for individual songs is hopelessly small and indistinct on tablet or phone? I cannot create a playlist on the fly because almost every time I try to use the button to add a track to my queue I end up playing i...

Newbie

Does anyone else think the action button for individual songs is hopelessly small and indistinct on tablet or phone? I cannot create a playlist on the fly because almost every time I try to use the b...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

No album access!

Hi please help. I can't access my albums on my Xperia z3 compact. I can get my playlists fine, and everything is OK on my desktop. When I click on albums I get the green loading circle but nothing loads. Also I cannot save any albums. Nowhere near 10...

Newbie

Hi please help. I can't access my albums on my Xperia z3 compact. I can get my playlists fine, and everything is OK on my desktop. When I click on albums I get the green loading circle but nothing lo...

kbrooksc

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Solved!! Crossfading doesn't work with Playlist synchronized with windows client

Hi, that's my problem, I have a Playlist created with local files on my PC with the Windows client of Spotify, and when I'm listening it on my android phone (I was marked this Playlist to download to the phone) the crossfading just doesn't work prope...

Casual Listener

Hi, that's my problem, I have a Playlist created with local files on my PC with the Windows client of Spotify, and when I'm listening it on my android phone (I was marked this Playlist to download to...

Thyranus

Casual Listener

781 Views

2 replies

0 likes

  • 781 Views
  • 2 replies
  • 0 likes

Display local files in artists on Android

Hello,I added a few songs from my computer (that were unavailable) in a playlist, this way I can sync with my Android phone.It worked, I can hear these tracks when going on mobile to that playlist, or by going in my Library and the tracks subdivision...

Regular

Hello, I added a few songs from my computer (that were unavailable) in a playlist, this way I can sync with my Android phone. It worked, I can hear these tracks when going on mobile to that playlis...

Storm1906

Regular

761 Views

2 replies

0 likes

Android
Local tracks
  • 761 Views
  • 2 replies
  • 0 likes