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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115957 Views

27 replies

4 likes

  • 115957 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233279 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233279 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

593231 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

486942 Views

580 replies

42 likes

Account
Free
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  • 42 likes

Solved!! Local files

Hey, so syncing the files isnt working at all anymore. Both my pc and my mobile (samsung Galaxy S6) were on the same network. I tried reinstalling the spotify app, still doesnt work. I also tried making a playlist with local files and sync it like th...

Regular

Hey, so syncing the files isnt working at all anymore. Both my pc and my mobile (samsung Galaxy S6) were on the same network. I tried reinstalling the spotify app, still doesnt work. I also tried mak...

user-removed

Not applicable

1538 Views

5 replies

0 likes

local files
syncing
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  • 5 replies
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Canciones y/o Albums desaparecen.

Saludos!!! Me explico: canciones y álbum que había descargado(guardado) ya no se reproducen, y al buscarlo en el artista tampoco aparecen y por ende no permite descargarlos ni escucharlos; es como si no hubiesen existido ni en Mi Música ni en el Arti...

Casual Listener

Saludos!!! Me explico: canciones y álbum que había descargado(guardado) ya no se reproducen, y al buscarlo en el artista tampoco aparecen y por ende no permite descargarlos ni escucharlos; es como si...

Jerry003

Casual Listener

1923 Views

4 replies

2 likes

  • 1923 Views
  • 4 replies
  • 2 likes

Problemas con las canciones descargadas

Tengo Spotify premium hace aproximadamente un mes y todo bien hasta el momento pero hoy me encontré con que se me habían eliminado tooooodas las canciones que había descargado, así que no puedo escuchar sin conexión. Si alguien sabe la solución se lo...

Newbie

Tengo Spotify premium hace aproximadamente un mes y todo bien hasta el momento pero hoy me encontré con que se me habían eliminado tooooodas las canciones que había descargado, así que no puedo escuc...

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
  • 0 likes

Spotify controls on lockscreen

I just switched from iphone to android and am not able to see album art and change music from locksceeen ... am I missing something? ??

Casual Listener

I just switched from iphone to android and am not able to see album art and change music from locksceeen ... am I missing something? ??

juanjosalazar

Regular

9473 Views

12 replies

2 likes

Lockscreen control
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  • 12 replies
  • 2 likes

Enigma wrong song

Hi,On the enigma album the platinum collection, the songs voyageur and turn around are switched.

Newbie

Hi, On the enigma album the platinum collection, the songs voyageur and turn around are switched.

408 Views

0 replies

0 likes

  • 408 Views
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  • 0 likes

Fails to connect to last.fm if last.fm password ends with one or more spaces

Spotify on Android fails to connect to last.fm if ones last.fm password ends with one or more spaces. Resulting in a 'Last.fm Error' 'Wrong Username or Password' notification.

Visitor

Spotify on Android fails to connect to last.fm if ones last.fm password ends with one or more spaces. Resulting in a 'Last.fm Error' 'Wrong Username or Password' notification.

375 Views

0 replies

0 likes

  • 375 Views
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Account please help

I had a account with premium and now I have lost it because someone deleted the app off my phone. Would I be able to get it back. Can someone help please

Newbie

I had a account with premium and now I have lost it because someone deleted the app off my phone. Would I be able to get it back. Can someone help please

Hubo

Community Legend

741 Views

5 replies

0 likes

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  • 5 replies
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Problema con la reproducción de una cancion

Al escuchar la siguiente cancion, tiene unos lapsus que se esucha mal, como disco rallado:https://open.spotify.com/track/3cm84qC4Z9pvrETjGVKoeGEsa es la canción en cuestión

Casual Listener

Al escuchar la siguiente cancion, tiene unos lapsus que se esucha mal, como disco rallado: https://open.spotify.com/track/3cm84qC4Z9pvrETjGVKoeG Esa es la canción en cuestión

564 Views

0 replies

0 likes

  • 564 Views
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Error storing files on the SD card

Hello, my friends. I have a Galaxy A5 2016 and even I opting to save my spotify songs on the SD card, my smartphone continues to detect the files on the phone memory. It detects in both the phone memory and the SD card.

Newbie

Hello, my friends. I have a Galaxy A5 2016 and even I opting to save my spotify songs on the SD card, my smartphone continues to detect the files on the phone memory. It detects in both the phone mem...

370 Views

0 replies

0 likes

  • 370 Views
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FICHIERS LOCAUX HORS CONNEXION

Bonjour à tous.Cela fait plusieurs jour que mes fichiers locaux n'étaient plus disponible sur mon smartphone. Impossible de les telecharger !J'ai trouvé le pourquoi du comment !En faite, ma box bouygtelecom me propose depuis peu un reseau wifi en 5Gh...

Newbie

Bonjour à tous. Cela fait plusieurs jour que mes fichiers locaux n'étaient plus disponible sur mon smartphone. Impossible de les telecharger ! J'ai trouvé le pourquoi du comment ! En faite, ma box...

516 Views

0 replies

0 likes

  • 516 Views
  • 0 replies
  • 0 likes

Spotify for Chromecast stopped showing cover art and next / previous / current track

Spotify for Chromecast for all the time I owned Chromecast, shown a fancy list of previous, current and next track.But since about a week or two ago, this changed and now everytime I start casting audio from my chromecast, it just shows a big Spotify...

Casual Listener

Spotify for Chromecast for all the time I owned Chromecast, shown a fancy list of previous, current and next track. But since about a week or two ago, this changed and now everytime I start casting ...

Zim3000x

Newbie

3966 Views

19 replies

15 likes

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  • 19 replies
  • 15 likes

Wish box for missing records

I cant seem to find dark lotus tales of the lotus pod on my mobile i can google it and find it but wont play at all as well as alot of insane clown posse i like. i have premium ive been with spotify for a really long time and it would be a shame if w...

Newbie

I cant seem to find dark lotus tales of the lotus pod on my mobile i can google it and find it but wont play at all as well as alot of insane clown posse i like. i have premium ive been with spotify ...

Taylor

Community Legend

429 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Me cobraron el plan familiar y no está registrado

Me hicieron el cobro y a la hora de ingresar los miembros, se reinicio mi cel y ahora no aparece el plan familiar, estoy solo como premium y no puedo agregar a mi familia, necesito ayuda

Visitor

Me hicieron el cobro y a la hora de ingresar los miembros, se reinicio mi cel y ahora no aparece el plan familiar, estoy solo como premium y no puedo agregar a mi familia, necesito ayuda

215 Views

0 replies

0 likes

  • 215 Views
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Songs appear not downloaded

I was listening to my downloaded playlist and when a song ended the next song wasn´t donwloded. I check up and any playlist wasn´t downloded. Checked the size of the spotify app and was still 9GB. Restarded my phone and nothing, spotify still streams...

Casual Listener

I was listening to my downloaded playlist and when a song ended the next song wasn´t donwloded. I check up and any playlist wasn´t downloded. Checked the size of the spotify app and was still 9GB. Re...

xrodrox95

Casual Listener

402 Views

2 replies

0 likes

Android
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Spotify Connect Desktop & Android

Hi everybody, First of all, english is not my first language, failures may happen. My Problem:Most of the time I'm using my desktop as remote to control my Android which is connected to Bose Soundlink II via Bluetooth. After a minute of listening to ...

Newbie

Hi everybody,   First of all, english is not my first language, failures may happen.   My Problem: Most of the time I'm using my desktop as remote to control my Android which is connec...

373 Views

0 replies

0 likes

  • 373 Views
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Shuffle that doesn't

Why would you implement a shuffle function that plays the same song 5 times in a row? Whilst I love acca dacca as much as any Aussie, listening to highway to **bleep** 5 times in a row is silly. I had to manually go in and force skip to a different t...

Newbie

Why would you implement a shuffle function that plays the same song 5 times in a row? Whilst I love acca dacca as much as any Aussie, listening to highway to **bleep** 5 times in a row is silly. I ha...

osornios

Spotify Star

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Spotify wont play in the car.

I hook it up, put my stereo to AUX and whenever I start playing a song it will just stop after 5-10 seconds of playing.. I can play youtube and music I put on the phone, but not spotify. I've tried reinstalling and still wont work. Other people can p...

Casual Listener

I hook it up, put my stereo to AUX and whenever I start playing a song it will just stop after 5-10 seconds of playing.. I can play youtube and music I put on the phone, but not spotify. I've tried r...

John6090

Casual Listener

1657 Views

3 replies

0 likes

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  • 3 replies
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It keeps deleting my downloaded music

This has happened twice just today: suddenly all the music i had downloaded is just gone and the storage device has changed (I keep my music in my sd card and suddenly it changes to the phone memory) when i change it again it says that it is using li...

Newbie

This has happened twice just today: suddenly all the music i had downloaded is just gone and the storage device has changed (I keep my music in my sd card and suddenly it changes to the phone memory)...

hportal

Casual Listener

792 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Syncing local files to Android phone via USB

I've searched through the previous posts for a definitive answer on this topic, but only found some old posts with conflicting information. I have several GBs of mp3 files in my music library from before I signed up for Spotify. I want to be able to ...

Casual Listener

I've searched through the previous posts for a definitive answer on this topic, but only found some old posts with conflicting information.   I have several GBs of mp3 files in my music librar...

Joe

Community Legend

1781 Views

3 replies

0 likes

  • 1781 Views
  • 3 replies
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spotify crashes after login even after device wipe

I have reinstalled . Cleared the cache, even wiped my entire phone and set up as a new device. I have a galaxy S5 android.I have logged out of all devices and accounts on the spotify website as well. Works fine on Amazon Fire stick and my PC, any ide...

Casual Listener

I have reinstalled . Cleared the cache, even wiped my entire phone and set up as a new device. I have a galaxy S5 android. I have logged out of all devices and accounts on the spotify website as wel...

Joe

Community Legend

515 Views

3 replies

0 likes

  • 515 Views
  • 3 replies
  • 0 likes