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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203048 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203048 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548000 Views

78 replies

3 likes

  • 548000 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455715 Views

571 replies

38 likes

Account
Free
  • 455715 Views
  • 571 replies
  • 38 likes

Superuser Contribution Deleting Cache and Data files

I tried to delete the data files but it keeps returning. Just so we're clear, I initially attempt to uninstall the app. I can't even format my sd card heck, can't even use it, it turns my sd card to write-protect. Thank you. Really.

Casual Listener

I tried to delete the data files but it keeps returning. Just so we're clear, I initially attempt to uninstall the app. I can't even format my sd card heck, can't even use it, it turns my sd card to ...

Alejandar

Spotify

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forced premium try

Hi,I use spotify occasionally. Today I started listening to songs and suddenly it said that I had to download premium 7 day try out. I didn't want it, but what ever I did it popped back up and finally I had to press it.I think this is veeery bad. Why...

Newbie

Hi, I use spotify occasionally. Today I started listening to songs and suddenly it said that I had to download premium 7 day try out. I didn't want it, but what ever I did it popped back up and fina...

Alejandar

Spotify

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Older devices that will stream spotify

I am looking into going mobile with Spotify. I work out on the production floor, so needless to say, streaming to my computer isn't going to work anymore. Now, I could rush out and buy the latest and greatest iPod/iPad/thingermajigger, but I'm old an...

Newbie

I am looking into going mobile with Spotify.  I work out on the production floor, so needless to say, streaming to my computer isn't going to work anymore.  Now, I could rush out and buy th...

Alejandar

Spotify

710 Views

1 replies

0 likes

  • 710 Views
  • 1 replies
  • 0 likes

Solved!! What do these information stand for on spotify playlist ?

When you swipe right on the picture of a playlist. It displays a date and time.What does that mean?? what date and time is that?

Casual Listener

When you swipe right on the picture of a playlist. It displays a date and time. What does that mean?? what date and time is that?

missk25

Casual Listener

28193 Views

3 replies

1 likes

  • 28193 Views
  • 3 replies
  • 1 likes

Solved!! Annoying message saying to delete Playlist or clear system

I get this message popping up saying to delete Playlist or clear everything from my settingside and the only button I can click is "ok" then I have less then a second and it pops right back up, over and over and over till I eventually get tired of it...

Newbie

I get this message popping up saying to delete Playlist or clear everything from my settingside and the only button I can click is "ok" then I have less then a second and it pops right back up, over ...

osornios

Spotify Star

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Very often receiving song not available message.

My spotify usually works fine, i use it in the car to stream music via bluetooth, it never has a problem with playing downloaded tracks but when i try and stream a song about 1 in every 3 times it will say song not available, then get stuck in a rut ...

Newbie

My spotify usually works fine, i use it in the car to stream music via bluetooth, it never has a problem with playing downloaded tracks but when i try and stream a song about 1 in every 3 times it wi...

Alejandar

Spotify

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Playing non-downloaded songs seems broken

Recently when I've tried to stream or download music using WiFi I receive a message saying the song can't be played, even if I have a solid WiFi connection. If I then login to YouTube and stream a song on that it streams fine over WiFi, so I'm convin...

Newbie

Recently when I've tried to stream or download music using WiFi I receive a message saying the song can't be played, even if I have a solid WiFi connection. If I then login to YouTube and stream a so...

osornios

Spotify Star

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

My offline music disappear, again and again and again and again and again

My offline music disappear, again and again. I have a premium account and only offline music on one device. I have restarted, reinstalled, cleared devices.... but randomly my offline music clears on my phone. Could have started when I got the new pho...

Casual Listener

My offline music disappear, again and again.  I have a premium account and only offline music on one device.  I  have restarted,  reinstalled,  cleared devices....  but ...

osornios

Spotify Star

462 Views

3 replies

0 likes

  • 462 Views
  • 3 replies
  • 0 likes

Local Music Being Deleted

Hello,Quite often (at least once a month) my Spotify app will suddenly unchecked the "Download" box on my songs and delete them all, usually after the app has crashed on startup (that's the only effect, it sometimes makes me log in again). Why is thi...

Newbie

Hello, Quite often (at least once a month) my Spotify app will suddenly unchecked the "Download" box on my songs and delete them all, usually after the app has crashed on startup (that's the only ...

osornios

Spotify Star

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Spotify plugin for Traktor

Hola, Soy cliente premium y no puedo ver la opcion de mover de lugar el almacenamiento en android y tengo la version 6.0.0.864.Me pueden decir su es un bug o propio de la version? Gracias

Newbie

Hola, Soy cliente premium y no puedo ver la opcion de mover de lugar el almacenamiento en android y tengo la version 6.0.0.864.Me pueden decir su es un bug o propio de la version? Gracias

osornios

Spotify Star

727 Views

1 replies

0 likes

  • 727 Views
  • 1 replies
  • 0 likes

Transfer SD card to New phone

I downloaded all my songs to an SD card and put that in my new phone, can I get spotify to recognize all the music downloaded on the SD?

Newbie

I downloaded all my songs to an SD card and put that in my new phone, can I get spotify to recognize all the music downloaded on the SD?

Joe

Community Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Android battery drain, phone heats up, when offline/airplane mode

Samsung S7.When I don't have service and put phone to airplane mode. Then go to my offline play lists for music. My phone gets super hot and drains battery life. Are there any known solved fixes?

Newbie

Samsung S7. When I don't have service and put phone to airplane mode. Then go to my offline play lists for music. My phone gets super hot and drains battery life. Are there any known solved fixes?

navaira

Roadie

2442 Views

7 replies

1 likes

  • 2442 Views
  • 7 replies
  • 1 likes

Equalizer using spotify connect

Why isn't there a feature to use equalizer with spotify connect via gramofon player?I have a klipsch stadium and I need the function to tone down the base so that the neighbours doesn't have to pick up broken cups and dishes.Please look into this.

Newbie

Why isn't there a feature to use equalizer with spotify connect via gramofon player? I have a klipsch stadium and I need the function to tone down the base so that the neighbours doesn't have to p...

Joe

Community Legend

994 Views

1 replies

3 likes

  • 994 Views
  • 1 replies
  • 3 likes

won't play or download via wifi

Greetings. I want to play Spotify on an android tablet connected to my home sound system, but controlled remotely from an android phone. The only way Spotify will connect to other devices is via mobile network. To stream or download, I have to turn “...

Regular

Greetings. I want to play Spotify on an android tablet connected to my home sound system, but controlled remotely from an android phone.   The only way Spotify will connect to other ...

Joe

Community Legend

1098 Views

3 replies

0 likes

  • 1098 Views
  • 3 replies
  • 0 likes

API access limitation

Is there any limitation on accessing Spotify through API? for example, I cannot call API more than 10,000 time a day?

Newbie

Is there any limitation on accessing Spotify through API? for example, I cannot call API more than 10,000 time a day?

Dreadlord

Community Legend

1101 Views

1 replies

0 likes

  • 1101 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share music with friends using Samsung J5

Why I can´t share music with other users ? I have some friends but if I wanna share music, they don´t appear. I use Samsung J5 Android.Thanks

Casual Listener

Why I can´t share music with other users ?   I have some friends but if I wanna share music, they don´t appear.   I use Samsung J5 Android. Thanks 

Giovannanarcisa

Casual Listener

754 Views

2 replies

0 likes

  • 754 Views
  • 2 replies
  • 0 likes

Solved!! HELP! My Music Stops Playing

Hello. I currently use a Galaxy s6 and i notice that if i dont have the song downloaded with premium, the song will pause/stop randomly if im not in the app. I noticed it does this with also soundcloud. Any help? Thank You

Casual Listener

Hello. I currently use a Galaxy s6 and i notice that if i dont have the song downloaded with premium, the song will pause/stop randomly if im not in the app. I noticed it does this with also soundclo...

garrison_m991

Casual Listener

854 Views

4 replies

0 likes

  • 854 Views
  • 4 replies
  • 0 likes

Crashing upon search

Sony Xperia Z1, Android 4.3Search comes up and works except for specific search letter combinations! Very strange. A sequence starting with the letters "go" or "ro" immediately causes the app to crash. The app comes up again without problems although...

Newbie

Sony Xperia Z1, Android 4.3 Search comes up and works except for specific search letter combinations! Very strange. A sequence starting with the letters "go" or "ro" immediately causes the app to cr...

mysteryoneal12

Newbie

527 Views

2 replies

0 likes

  • 527 Views
  • 2 replies
  • 0 likes

Still facing radio autoplay issue

As other users have stated, when I finish a Playlist or an album, a radio based on said Playlist or album immediately starts suggesting songs. I would like to be able to have the option to not play any music after a playlist is completed, as I like t...

Newbie

As other users have stated, when I finish a Playlist or an album, a radio based on said Playlist or album immediately starts suggesting songs. I would like to be able to have the option to not play a...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Is WiF needed

Hi. I'd like to know, if I play songs from my cell phone that is "saved", not downloaded, will I be useing my internet minutes, or will I need WiFi? Or is that only when I play songs that were "downloaded" Thanks so much.

Casual Listener

Hi. I'd like to know, if I play songs from my cell phone that is "saved", not downloaded, will I be useing my internet minutes, or will I need WiFi? Or is that only when I play songs that were "downl...

lssilveira11

Casual Listener

748 Views

3 replies

1 likes

  • 748 Views
  • 3 replies
  • 1 likes