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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 854237 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 854237 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20360 Views
  • 3 replies
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  • 20360 Views
  • 3 replies
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Solved!! Help me understand how to use Spotify Connect

I and my wife each have a samsung note 3 phone. While I am driving to work in the car and she is at the gym miles away she always starts playing music on my phone. And from what She tells me she can't hear any music on her phone. This morning I say a...

  • Music Fan
  • I and my wife each have a samsung note 3 phone. While I am driving to work in the car and she is at the gym miles away she always starts playing music on my phone. And from what She tells me she can'...
  • Daniel
  • Community Legend
  • 825 Views
  • 7 replies
  • 0 likes
  • 825 Views
  • 7 replies
  • 0 likes

Problems Syncing from my windows 10 desktop to my samsung galaxy S7

So i upgraded my OS to windows 10, and got a new cellphone, samsung galaxy S7. i thought there would be no problems seeing as installing the software to my PC and getting spotify again on my phone was a breeze. there's the problem though LOCAL FILES ...

  • Casual Listener
  • So i upgraded my OS to windows 10, and got a new cellphone, samsung galaxy S7. i thought there would be no problems seeing as installing the software to my PC and getting spotify again on my phone wa...
  • Daniel
  • Community Legend
  • 429 Views
  • 2 replies
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  • Android
    local files
    S7
    Samsung
    syncing
    Windows 10
  • 429 Views
  • 2 replies
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Some songs are labeled as "unplayable" now...

Ok, so I've had spotify for 4 months now. I used to listen to alot of stuff, but now some of the songs I listen to are marked as "unplayable". They were playable a month or two ago. What happened?? Please help me because it has confused me for the lo...

  • Newbie
  • Ok, so I've had spotify for 4 months now. I used to listen to alot of stuff, but now some of the songs I listen to are marked as "unplayable". They were playable a month or two ago. What happened?? P...
  • Daniel
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • unplayable tracks
  • 294 Views
  • 1 replies
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Solved!! Spotify Connect is infuriating How do I kill it?

When I am running it pops up while I am trying to change songs and register clicks without giving me time to read it. It started playing music at my job while I was running at the gym a mile away. Yesterday it popped up while I was trying to run next...

  • Music Fan
  • When I am running it pops up while I am trying to change songs and register clicks without giving me time to read it. It started playing music at my job while I was running at the gym a mile away. Ye...
  • flagrant99
  • Music Fan
  • 896 Views
  • 5 replies
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  • 896 Views
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Solved!! Spotify pauses after each song

Hello! I have a problem on my Android Nexus 6 running 6.0.1 Marshmallow and fully updated Spotify client. When I play a playlist from my Android, the song will stop playing 1-3 seconds before it ends. It does not pause, I cannot toggle the pause/play...

  • Casual Listener
  • Hello! I have a problem on my Android Nexus 6 running 6.0.1 Marshmallow and fully updated Spotify client. When I play a playlist from my Android, the song will stop playing 1-3 seconds before it ends...
  • Bittencourt
  • Spotify Star
  • 343 Views
  • 3 replies
  • 0 likes
  • 343 Views
  • 3 replies
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Cómo puedo guardar la música en la SD mototola 2da generación

Tengo un motorola 2da generación y recientemente actualice el software, y ahora no me permite descargar la música en la memoria SD

  • Newbie
  • Tengo un motorola 2da generación y recientemente actualice el software, y ahora no me permite descargar la música en la memoria SD
  • osornios
  • Spotify Star
  • 228 Views
  • 2 replies
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  • 228 Views
  • 2 replies
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next song on wear launches some other app :/

hi guys, new to this wear thing ...just found about the next song ok goolge command for skipping trackgreat! i thought - gave it a try on my 360 sport, but it seems to try to launch some other app rather than just skip spotift track pixempire url hav...

  • Visitor
  • hi guys,   new to this wear thing 🙂 ...just found about the next song ok goolge command for skipping track great! i thought - gave it a try on my 360 sport, but it seems to try to launch s...
  • Daniel
  • Community Legend
  • 329 Views
  • 5 replies
  • 0 likes
  • 329 Views
  • 5 replies
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"Starred" playlist is only visible on Spotify web view not mobile or desktop app

I have tried everything. I've been emailing support but they could not fix it. The problem is that a while ago Spotify had a star system where if you Starred a song it got added to a playlist called "Starred". For whatever reason they removed stars f...

  • Visitor
  • I have tried everything. I've been emailing support but they could not fix it. The problem is that a while ago Spotify had a star system where if you Starred a song it got added to a playlist called ...
  • Docisgod
  • Casual Listener
  • 458 Views
  • 1 replies
  • 0 likes
  • Mobile Phone
    WebPlayer
    Windows
  • 458 Views
  • 1 replies
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Autoplay of random songs

I have a problem with songs being autoplayed at moments I paused my music. This is both on my mobile phone as my desktop and are songs I've never listened to. I have this for about a week now and I don't know what is giving this problem, I never gave...

  • Regular
  • I have a problem with songs being autoplayed at moments I paused my music. This is both on my mobile phone as my desktop and are songs I've never listened to.  I have this for about a week now ...
  • Daniel
  • Community Legend
  • 457 Views
  • 9 replies
  • 0 likes
  • 457 Views
  • 9 replies
  • 0 likes

Spotify Crash ZTE Obsidian TMO random

Hello. My wife and I both purchased a ZTE Obsidian with Android 5.1.1 a couple of weeks ago. They work great, no problems at all - except for Spotify. Pretty randomly (sometimes when I open spotify, sometimes in the middle of a song, sometimes when s...

  • Casual Listener
  • Hello. My wife and I both purchased a ZTE Obsidian with Android 5.1.1 a couple of weeks ago. They work great, no problems at all - except for Spotify. Pretty randomly (sometimes when I open spotify, ...
  • Daniel
  • Community Legend
  • 880 Views
  • 5 replies
  • 0 likes
  • Crash
    frozen
    hang
    Obsidian
    T-Mobile
    ZTE
  • 880 Views
  • 5 replies
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Spotify on Fire TV login issues

This version of Spotify on 1st Gen Fire TV (with latest v5 OS updates) makes me login constantly. As you can imagine its quite a pain doing this daily typing in your username/password on the fire tv remote let alone twice in a day. Is this the correc...

  • Casual Listener
  • This version of Spotify on 1st Gen Fire TV (with latest v5 OS updates) makes me login constantly. As you can imagine its quite a pain doing this daily typing in your username/password on th...
  • Daniel
  • Community Legend
  • 308 Views
  • 3 replies
  • 0 likes
  • 308 Views
  • 3 replies
  • 0 likes

Android Spotiy stops randomly and then start in fast playback

I have an Galaxy S5 Android 5.0 mobile. With spotify 2.8.0.1081 premium mode.Randomly playback stops and then in2/3 second starts playback in fast mode. Then plays againg in normal way.This can be happening 2/3 times in every song I listen.Please,hel...

  • Newbie
  • I have an Galaxy S5 Android 5.0 mobile. With spotify 2.8.0.1081 premium mode. Randomly playback stops and then in2/3 second starts playback in fast mode. Then plays againg in normal way. This can b...
  • Daniel
  • Community Legend
  • 251 Views
  • 4 replies
  • 0 likes
  • 251 Views
  • 4 replies
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Solved!! Saving Albums and Download Not Working Anymore

All of a sudden, after the 2 recent updates, I've had to save albums over and over again. It's like it keeps erasing it. Then I tried just downloading to make available offline and it Erased it from my storage.What the heck is going on?I'm paying for...

  • Casual Listener
  • All of a sudden, after the 2 recent updates, I've had to save albums over and over again. It's like it keeps erasing it. Then I tried just downloading to make available offline and it Erased it from ...
  • Nothappywthu1
  • Casual Listener
  • 436 Views
  • 4 replies
  • 0 likes
  • 436 Views
  • 4 replies
  • 0 likes

Activating bluetooth requires restart of Spotify

This is an irritation. On my Samsung Galaxy Tab, if I switch bluetooth on or off, I have to quit and restart Spotify. Please fix.

  • Newbie
  • This is an irritation. On my Samsung Galaxy Tab, if I switch bluetooth on or off, I have to quit and restart Spotify. Please fix.
  • Julioenge1982
  • Newbie
  • 535 Views
  • 3 replies
  • 0 likes
  • 535 Views
  • 3 replies
  • 0 likes

Solved!! What happened to the "Artists" page?

I've just recently updated to the latest Spotify version. Now when I click on an artist under the "Artists" page, it takes me to that artist's page, with their top 5 songs etc. instead of a list of all the songs I have currently downloaded on my phon...

  • Gig Goer
  • I've just recently updated to the latest Spotify version.    Now when I click on an artist under the "Artists" page, it takes me to that artist's page, with their top 5 songs etc. instead...
  • Daniel
  • Community Legend
  • 1521 Views
  • 14 replies
  • 0 likes
  • 1521 Views
  • 14 replies
  • 0 likes

How to find out how many tracks I've downloaded for offline use

I'm using Spotify Premium on a Sony Xperia Z3 with 128GB SD card. Some while ago I hit the 3333-track limit for downloading songs and Spotify crashed. I don't remember exactly what happened except that it look a lot of aggravation to fix it. So I sta...

  • Regular
  • I'm using Spotify Premium on a Sony Xperia Z3 with 128GB SD card. Some while ago I hit the 3333-track limit for downloading songs and Spotify crashed. I don't remember exactly what happened except th...
  • Daniel
  • Community Legend
  • 1446 Views
  • 3 replies
  • 0 likes
  • 1446 Views
  • 3 replies
  • 0 likes

Next song pauses

When I'm playing my songs the app isn't continuously playing and requires manual intervention to skip or play the next. I have premium membership until the end of March and I have also tried reinstalling the app plus clearing all data related. Nothin...

  • Newbie
  • When I'm playing my songs the app isn't continuously playing and requires manual intervention to skip or play the next. I have premium membership until the end of March and I have also tried reinstal...
  • Daniel
  • Community Legend
  • 228 Views
  • 1 replies
  • 1 likes
  • 228 Views
  • 1 replies
  • 1 likes

Solved!! Android white noise while playing specific album

Hi, the problem started a few days ago that while playing certain albums on Android Spotify app. There is only loud white noise and no music can be heard. I've tried uninstalled the app, cleared the data folder, rebooted but it still doesn't work. Th...

  • Regular
  • Hi, the problem started a few days ago that while playing certain albums on Android Spotify app. There is only loud white noise and no music can be heard. I've tried uninstalled the app, cleared the ...
  • Daniel
  • Community Legend
  • 1279 Views
  • 10 replies
  • 0 likes
  • Android 6.0
    white noise
  • 1279 Views
  • 10 replies
  • 0 likes

Ad problems?

Hey!I have noticed a "problem" with the adds that has not really affected me but might help you.I have a Samsung Galaxy 5I have a free Spotify AccountI have the latest version of SpotitySo what I did was that I was going to the Top 50 in Sweden. (I d...

  • Newbie
  • Hey! I have noticed a "problem" with the adds that has not really affected me but might help you. I have a Samsung Galaxy 5 I have a free Spotify Account I have the latest version of Spotity ...
  • 252 Views
  • 0 replies
  • 1 likes
  • 252 Views
  • 0 replies
  • 1 likes

Shuffle Not Working?

Seems like the shuffle function is not working in the android app. If I play a playlist and highlight the shuffle icon, I'm still just getting the straight playlist. Droid X.

  • Casual Listener
  • Seems like the shuffle function is not working in the android app.  If I play a playlist and highlight the shuffle icon, I'm still just getting the straight playlist.  Droid X.
  • cheungs7979
  • Music Fan
  • 2018 Views
  • 15 replies
  • 0 likes
  • 2018 Views
  • 15 replies
  • 0 likes