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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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why did my premium stop

Hi i was wondering why my Spotify trial stopped i had 3 months for £0.99 which i believe i ordered on the 24th of May or near that date but today it says im no longer with premium what happened?

Casual Listener

Hi i was wondering why my Spotify trial stopped i had 3 months for £0.99 which i believe i ordered on the 24th of May or near that date but today it says im no longer with premium what happened?

eye_brawl

Casual Listener

458 Views

1 replies

0 likes

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Ascolti bloccati

Buongiorno, da due giorni ci sono gli ascolti bloccati per un brano. Di solito si blocca ma dopo un giorno si aggiorna, questa volta no. Vi è mai capitato? C'è qualche soluzione?

Newbie

Buongiorno, da due giorni ci sono gli ascolti bloccati per un brano. Di solito si blocca ma dopo un giorno si aggiorna, questa volta no. Vi è mai capitato? C'è qualche soluzione?

user-removed

Not applicable

3826 Views

2 replies

0 likes

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Superuser Contribution Free premium

Okay, so I just downloaded spotify and I have sign up. I thought that I will get free premium but I didn't. Why?

Newbie

Okay, so I just downloaded spotify and I have sign up. I thought that I will get free premium but I didn't. Why?

meahtenoha

Spotify

498 Views

2 replies

0 likes

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auto playing next song, but no soung

reboot my phone/log out my spotify accoumt/uninstall spotify with clean rest data/ not work, problem still exist,in fact, i am not the only one have this issue, one troubleshooting isto download the old version spotify (2015 version)and must not upda...

Newbie

reboot my phone/ log out my spotify accoumt/ uninstall spotify with clean rest data/   not work, problem still exist, in fact, i am not the only one have this issue,  one trouble...

298 Views

0 replies

0 likes

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How can I create a live playlist?

I believe there are enough good music in the world, that we don’t "need" to listen to a track twice!That being said, my question is: How can I create a live playlist, or setup my Spotify in a way that I can listen to new music every time?*I don’t lik...

Newbie

I believe there are enough good music in the world, that we don’t "need" to listen to a track twice! That being said, my question is: How can I create a live playlist, or setup my Spotify in a way t...

1058 Views

0 replies

0 likes

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Have to uninstall and reinstall just to download music offline otherwise it don't work

Title basically says it all. I have to uninstall and reinstall the app just to download music offline otherwise it don't work. I'll click "download" and the grey button goes to green for about a second (if at all) then goes back to grey and doesn't d...

Music Fan

Title basically says it all. I have to uninstall and reinstall the app just to download music offline otherwise it don't work. I'll click "download" and the grey button goes to green for about a seco...

suicidesage

Music Fan

1227 Views

10 replies

0 likes

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Samsung S4

Cant play music

Regular

Cant play music

Nico

Community Legend

434 Views

1 replies

0 likes

Trouble with playing
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Spotify Logo has gray rings around it

Ever since I upgraded to Samsung S7 Edge, my app occasionally has gray rings around the logo on my homescreen. I have tried turning every setting on and off and nothing seems to trigger it. I'll restart my phone and sometimes the rings are there and ...

Casual Listener

Ever since I upgraded to Samsung S7 Edge, my app occasionally has gray rings around the logo on my homescreen. I have tried turning every setting on and off and nothing seems to trigger it. I'll rest...

Titolikesmusic

Casual Listener

1559 Views

5 replies

0 likes

gray
rings
Samsung s7 edge
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Using app in ford car

Following update last night, can no longer use phone to access spotify albums, etc in my fiesta - presumably can only navigate through app via car. More frustratingly, when I leave the car, I still can't access my app as it's stuck with the spotify /...

Casual Listener

Following update last night, can no longer use phone to access spotify albums, etc in my fiesta - presumably can only navigate through app via car. More frustratingly, when I leave the car, I still&n...

Colin39

Casual Listener

924 Views

3 replies

1 likes

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How come the same music is not available for all spotify premium accounts?

I have a situation on my spotify account not all albums from AFI and breaking Benjamin are available yet my friends and family does have those albums available, what's going on? I hope you guys have an answer, thanks!

Casual Listener

I have a situation on my spotify account not all albums from AFI and breaking Benjamin are available yet my friends and family does have those albums available, what's going on? I hope you guys have ...

Whenindoubt

Casual Listener

382 Views

2 replies

0 likes

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Not receiving Push Notifications

Hello, even though all push notifications are turned on i never receive any. Currently using a Nexus 6P running the latest marshmellow and Nexus 9 running the Android N beta Thanks in advance.

Casual Listener

Hello, even though all push notifications are turned on i never receive any. Currently using a Nexus 6P running the latest marshmellow and Nexus 9 running the Android N beta Thanks in advance.

user-removed

Not applicable

1696 Views

7 replies

2 likes

Android 6.0
nexus
Nexus 6p
Push Notifications
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Solved!!Superuser Contribution Disable Ford Applink with spotify

Is there anyway to disable spotify from having my Microsoft Sync in my Ford from being solely controlled through the car? It's entirely bothersome to try and navigate through my car to get to a different artist or playlist when I could just do it eas...

Regular

Is there anyway to disable spotify from having my Microsoft Sync in my Ford from being solely controlled through the car? It's entirely bothersome to try and navigate through my car to get to a diffe...

bartuszekj

Music Fan

42448 Views

246 replies

30 likes

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  • 246 replies
  • 30 likes

all playlist at same time?

Hi all,Why in spotify i cant listen all playlist i have at same time, continuous or random?

Casual Listener

Hi all, Why in spotify i cant listen all playlist i have at same time, continuous or random?

keko1979

Casual Listener

368 Views

2 replies

0 likes

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Spotify stops playing after a minute or so...

As in subject - Spotify stops playing after a while, when in background. When i return i'ts resuming but stopping every time when i switch to another program or exit to "desktop". But it's not everything, when i start it "fresh" it says "This song is...

Casual Listener

As in subject - Spotify stops playing after a while, when in background. When i return i'ts resuming but stopping every time when i switch to another program or exit to "desktop". But it's not e...

kriegaffe

Casual Listener

310 Views

1 replies

0 likes

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Solved!! Reached download limit, removed songs, but still getting message that I reached limit...,

Hi, I reached the download limit (3333 songs), and I received a message to remove songs if I want to download more. I did this, but Im still getting a message that I reached limit... Anyone else had the same problem? How did you fix this?

Casual Listener

Hi, I reached the download limit (3333 songs), and I received a message to remove songs if I want to download more. I did this, but Im still getting a message that I reached limit...   An...

timothywildman

Casual Listener

4090 Views

4 replies

0 likes

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Solved!! Popup current playing song

Hi, When using Spotify on my laptop a pupup apears on my Android phone.The popup shows the current playing song choosen on my laptop.Question is, how can I disable the popup on my Android phone if I dont want this notification to apear on my phone ?I...

Casual Listener

Hi,   When using Spotify on my laptop a pupup apears on my Android phone. The popup shows the current playing song choosen on my laptop. Question is, how can I disable the popup on my Androi...

nielsen0105

Casual Listener

3714 Views

4 replies

0 likes

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Playlists wont load

I recently made some new playlists and after spotify 'forgot' most of my songs (couldnt play any song i downloaded,needed to go online and redownload most of them) 6 of my playlist wont load. It says "loading" and "0 songs" although there are about 2...

Newbie

I recently made some new playlists and after spotify 'forgot' most of my songs (couldnt play any song i downloaded,needed to go online and redownload most of them) 6 of my playlist wont load. It says...

484 Views

0 replies

0 likes

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Random songs on recently played, random device trys to connect

I logged on to find random songs on my recently played list, my playlist gone, new ones in their place. Also a unknown device a Samsung s5 tries to connect as an account device.

Casual Listener

I logged on to find random songs on my recently played list, my playlist gone, new ones in their place. Also a unknown device a Samsung s5 tries to connect as an account device.

Joe

Community Legend

747 Views

2 replies

0 likes

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Old, incorrect email

I opened my first Spotify account on an old phone with an old email that I no longer can get into. It is connected with my current Facebook account. I have tried thousands of ways to get into the old email but it is impossible. I stupidly signed up f...

Visitor

I opened my first Spotify account on an old phone with an old email that I no longer can get into. It is connected with my current Facebook account. I have tried thousands of ways to get into the old...

osornios

Spotify Star

337 Views

1 replies

0 likes

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Automatically downloading

Hello, on Android when I launch Spotify it automatically downloads the songs on my device, even though I only made avaliable online two playlist, but apparently il is downloading everything without asking... (on Wifi) and I just don't know how to sto...

Newbie

Hello, on Android when I launch Spotify it automatically downloads the songs on my device, even though I only made avaliable online two playlist, but apparently il is downloading everything without a...

338 Views

0 replies

0 likes

  • 338 Views
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  • 0 likes