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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

112002 Views

26 replies

3 likes

  • 112002 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

225424 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 225424 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

582967 Views

79 replies

3 likes

  • 582967 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

479615 Views

577 replies

40 likes

Account
Free
  • 479615 Views
  • 577 replies
  • 40 likes

Problème avec la playlist

Bonjour,J'écoute une playlist et des titres ce rajoute tout seul (ce qui m'énerve fortement) de plus ce ne son pas des titres en rapport avec ma playlist comment puis-je les supprimé (une options où j'a rien car je me prend du kart Perry dans une pla...

Newbie

Bonjour, J'écoute une playlist et des titres ce rajoute tout seul (ce qui m'énerve fortement) de plus ce ne son pas des titres en rapport avec ma playlist comment puis-je les supprimé (une options o...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Solved!! Reproduccion sin conexion

Bajo las canciones de mi lista, las escucho en modo sin conexión. Si salgo de ese modo y vuelvo a entrar, me indica que no están disponibles, como si nunca las hubiera bajado.

Newbie

Bajo las canciones de mi lista, las escucho en modo sin conexión. Si salgo de ese modo y vuelvo a entrar, me indica que no están disponibles, como si nunca las hubiera bajado.

osornios

Spotify Star

667 Views

2 replies

0 likes

  • 667 Views
  • 2 replies
  • 0 likes

Upgrade to Premium

I have made an upgrade to Sporify Premium; dis-installed and installed again the apps.Money has been charged on my CC. So far I am still in the free version. I am using a tablet Samsung Galaxy Note with Android 4.1.2. What shall I do ?Andrea

Newbie

I have made an upgrade to Sporify Premium; dis-installed and installed again the apps. Money has been charged on my CC. So far I am still in the free version. I am using a tablet Samsung Galaxy Note...

Taylor

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Discover Tab Not Showing My Discover Weekly Playlist

Hi...I'm a Spotify Premium listener currently utlizing Spotify on an LG/Android Smartphone....The problem I'm noticing as of the past couple hours is when I click on Browse then the "Discover Tab" it doesnt show my Discover Weekly Playlist along with...

Roadie

Hi...I'm a Spotify Premium listener currently utlizing Spotify on an LG/Android Smartphone....The problem I'm noticing as of the past couple hours is when I click on Browse then the "Discover Tab" it...

Joe

Community Legend

575 Views

4 replies

0 likes

  • 575 Views
  • 4 replies
  • 0 likes

Partify / Spotify Party Mode

I have a Samsung Galaxy S6 and I can't use the feature anymore to controll the music.

Newbie

I have a Samsung Galaxy S6 and I can't use the feature anymore to controll the music.

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Can't download albums to offline mode help!!

Spotify won't downlaod albums to ofline when i select downlaod. the bar moves right than goes back to the left. any ideas?

Newbie

Spotify won't downlaod albums to ofline when i select downlaod. the bar  moves right than goes back to the left. any ideas?

Dnmielke

Newbie

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Got family subscription instead of normal premium

Can I get refunded the difference? Or where do I go/ who do I talk to, to find out?

Newbie

Can I get refunded the difference? Or where do I go/ who do I talk to, to find out?

Joe

Community Legend

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

[Other] Ads

This isn't really an idea, but a question I hope y'all can help me with. I just updated Spotify and I have to restart Spotify everytime there is an ad because the ad plays over and over. After about 3-4 songs there will be an ad. The ad plays then st...

Newbie

This isn't really an idea, but a question I hope y'all can help me with. I just updated Spotify and I have to restart Spotify everytime there is an ad because the ad plays over and over. After about ...

user-removed

Not applicable

562 Views

1 replies

0 likes

Other
  • 562 Views
  • 1 replies
  • 0 likes

Solved!! Cant logging to my spotify app

Hi guys can anyone help,I am running on Android phone and I'm having problems entering my Spotify app downloaded from Play Store after a new password was asked for I can get into the main spotify.com with my email address and new password no problem ...

Regular

Hi guys can anyone help,I am running on Android phone and I'm having problems entering my Spotify app downloaded from Play Store after a new password was asked for I can get into the main spotify.com...

Joe

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Music not available

Hi everyone. Premium user from Barcelona. All my playlists and songs, albums... are storege in my SD Card. Changed recently my mobile Phone to a Galaxy S7 32gb plus 32gb Sd card. I've noticed everytime I switch-off my phone (or restart the phone) tha...

Casual Listener

Hi everyone. Premium user from Barcelona. All my playlists and songs, albums... are storege in my SD Card. Changed recently my mobile Phone to a Galaxy S7 32gb plus 32gb Sd card. I've noticed everyti...

505 Views

0 replies

0 likes

  • 505 Views
  • 0 replies
  • 0 likes

Spotify doesnt download all songs in the playlist

Hi guys,I have Spotify premium.When I try to download a playlist it downloads it but skips like 1 or 2 songs of the playlist. Why?Thanks in advance

Newbie

Hi guys, I have Spotify premium. When I try to download a playlist it downloads it but skips like 1 or 2 songs of the playlist. Why? Thanks in advance

mmcmatheus15

Gig Goer

718 Views

3 replies

0 likes

Premium
Spotify
  • 718 Views
  • 3 replies
  • 0 likes

having to download all songs every time I use Spotify

hi guys can you help everytime I use Spotify I have to go to My Playlist and download all songs every time I need to use my playlist this has happened to me 8 to 10 times and it is costing me a lot of data every time I download it is taking up to 250...

Regular

hi guys can you help everytime I use Spotify I have to go to My Playlist and download all songs every time I need to use my playlist this has happened to me 8 to 10 times and it is costing me a lot o...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
  • 0 likes

Solved!! Unavailable song in my country or deleted?

Hello. I found the link in the web of Til The World Ends (Britney Spears, Kesha and Nicki Minaj) but I can't listen this track! https://open.spotify.com/album/7HVM870w6VP52qcDEbMftb Guys, can you say me if you can play this song and how can I save/li...

Visitor

Hello. I found the link in the web of Til The World Ends (Britney Spears, Kesha and Nicki Minaj) but I can't listen this track!   https://open.spotify.com/album/7HVM870w6VP52qcDEbMftb   ...

user-removed

Not applicable

2784 Views

2 replies

0 likes

  • 2784 Views
  • 2 replies
  • 0 likes

Can you reset "Recommended for you" on Spotify Running?

I usually only listen to Alternative/Indie Rock. Well my nephew used my phone the other day and played some Metalica, Montly Crue, Megadeth, etc for about a half hour. Now, on my Spotify running app, every other song is hard rock metal (no offense to...

Music Fan

I usually only listen to Alternative/Indie Rock. Well my nephew used my phone the other day and played some Metalica, Montly Crue, Megadeth, etc for about a half hour. Now, on my Spotify running app,...

Dreadybear

Newbie

1091 Views

1 replies

6 likes

  • 1091 Views
  • 1 replies
  • 6 likes

Wont send

Used to be able to send songs not anymore for some reason. I'm still able to receive them. Pure stumped. Anyone shed some ?

Casual Listener

Used to be able to send songs not anymore for some reason. I'm still able to receive them. Pure stumped. Anyone shed some 💡?

Dezadery

Casual Listener

560 Views

2 replies

0 likes

  • 560 Views
  • 2 replies
  • 0 likes

Playlists playing in random order NO MATTER WHAT

I've tried suggestions from previous questions of a similar nature, but I cannot get my playlists to play in the order in which I have them in my playlists. Not on my android device, desktop app or the web player. It's driving me crazy. It's really i...

Newbie

I've tried suggestions from previous questions of a similar nature, but I cannot get my playlists to play in the order in which I have them in my playlists. Not on my android device, desktop app or t...

244 Views

0 replies

0 likes

  • 244 Views
  • 0 replies
  • 0 likes

Move music from phone to spotify

I know you can do it from the computer but i was wondering if i have fails that i downloaded straight from a website on my android phone, can i play those songs on spotify, or do i have to move the songs to the computer and then put them on Spotify

Casual Listener

I know you can do it from the computer but i was wondering if i have fails that i downloaded straight from a website on my android phone, can i play those songs on spotify, or do i have to move the s...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes

Future Never gon lose

Can yall please put never gon lose again on Spotify please

Newbie

Can yall please put never gon lose again on Spotify please

sydneyhazelton

Casual Listener

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Playlist Radio autoplays after connecting to wifi

I will pause my playlist, close out of Spotify, and when my phone connects to any wifi network the app starts autoplaying a playlist radio based on the last playlist I listened to. I have streaming set to wifi only.It wastes my battery if I leave my ...

Visitor

I will pause my playlist, close out of Spotify, and when my phone connects to any wifi network the app starts autoplaying a playlist radio based on the last playlist I listened to. I have streaming s...

530 Views

0 replies

1 likes

autoplay
Radio
Troubleshooting
wifi
  • 530 Views
  • 0 replies
  • 1 likes

Downloaded Playlist: some songs doesn't start playing

Hi, i have an android 5 device.I've downloaded a playlist.In offline mode some of the songs ( not all of them ) doesn't play.They stay at 0:00.If I'm online it works... I've tried downloading them again, still not working.

Casual Listener

Hi,   i have an android 5 device. I've downloaded a playlist. In offline mode some of the songs ( not all of them ) doesn't play. They stay at 0:00. If I'm online it works...   I've...

Joe

Community Legend

692 Views

3 replies

0 likes

  • 692 Views
  • 3 replies
  • 0 likes