Music and profile picture disappeared after loggin out and logging in again.

Hi! I got a premium account days ago and I logged out to update the app. However, after l logged in again the music, followers and profile picture disappeared. Help please.

• danikaulitz
• Newbie
• Hi! I got a premium account days ago and I logged out to update the app. However, after l logged in again the music, followers and profile picture disappeared.  Help please.
• 2016-06-29 1:52:24 AM
• 2016-06-29 2:23:51 AM
• Joe
• Community Legend
• 171 Views
• 1 replies
• 0 likes

Spotify premium.

I bought a Google play card and I wanna buy premium and I need a solution

• Gtadrian707
• Casual Listener
• I bought a Google play card and I wanna buy premium and I need a solution
• 2016-06-25 1:34:47 AM
• 2016-06-28 12:15:12 AM
• Gtadrian707
• Casual Listener
• 331 Views
• 5 replies
• 0 likes

Spotify Premium

It own't accept my debit card and it has money in it and I called the bank and they said something is wrong with spotifys servers

• Lewis27
• Newbie
• It own't accept my debit card and it has money in it and I called the bank and they said something is wrong with spotifys servers
• 2016-06-28 7:05:40 PM
• 2016-06-28 8:30:31 PM
• osornios
• Spotify Star
• 178 Views
• 1 replies
• 0 likes

Spotify turn offs

i wounder why my spotify turns off when I play music. and i have to press play again and the song starts over. ( i have premium) i have tried to delete the app and download it again and it still does it.

• lillahelle
• Casual Listener
• i wounder why my spotify turns off when I play music. and i have to press play again and the song starts over. ( i have premium)    i have tried to delete the app and download it again an...
• 2016-06-28 6:24:22 PM
• 115 Views
• 0 replies
• 0 likes

How to delete downloaded songs on andriod?

Hi there,I have downloaded songs from the playlist "my music" onto my android phone. Will they be automatically deleted from my phone after I've deleted them from the playlist? Or do I have to delete them manually? I don't want to waste space from my...

• neubrech
• Newbie
• Hi there, I have downloaded songs from the playlist "my music" onto my android phone. Will they be automatically deleted from my phone after I've deleted them from the playlist? ...
• 2016-06-28 5:56:37 PM
• 120 Views
• 0 replies
• 0 likes

Solo Funciona con conexion WIFI

La aplicacion no me funciona con datos moviles, solo funciona cuando estoy conectado al WIFI, pense que era por que estaba en version gratuita, por lo que me hice Premiun y sigue sin funciona.

• JhonBreiner
• Casual Listener
• La aplicacion no me funciona con datos moviles, solo funciona cuando estoy conectado al WIFI, pense que era por que estaba en version gratuita, por lo que me hice Premiun y sigue sin funciona. 
• 2016-06-28 4:01:05 PM
• 478 Views
• 0 replies
• 1 likes

Cannot connect premium on my Samsung phone

I have premium, and it is ok on my computer. But when i downloaded Spotify on my Samsung Galaxy A3 phone I get only the free verson of Spotify. I thougt I did`nt compleeted the payment maybe, but when I tried to pay again It said that I already had p...

• linecarlsen
• Newbie
• I have premium, and it is ok on my computer. But when i downloaded Spotify on my Samsung Galaxy A3 phone I get only the free verson of Spotify. I thougt I did`nt compleeted the payment maybe, but whe...
• 2016-06-28 1:06:36 PM
• 209 Views
• 0 replies
• 0 likes

Odered premium paid family plan haven't received it yet

• de32_411
• Newbie
• 2016-06-28 12:59:13 PM
• 183 Views
• 0 replies
• 0 likes

Bug problem

Hi! I'm getting some problems using spotify:When I play my music on android, often after two or three songs it suddenly stops playing. 1. I open the program2. then I played music offline or online (it can be from a specific playlist or from the root ...

• Dennaum
• Newbie
• Hi! I'm getting some problems using spotify: When I play my music on android, often after two or three songs it suddenly stops playing.   1. I open the program 2. then I played music offline...
• 2016-06-28 12:54:00 PM
• 419 Views
• 0 replies
• 0 likes
• Android 5.0.2
  bug report
  spotify 5.6.0.701

Detecting devices

Why my spotify account keeps detecting three devices even though I only have one.It keeps on deleting my downloaded songs!! It's so FRUSTRATING!!!

• iachimo011
• Newbie
• Why my spotify account keeps detecting three devices even though I only have one. It keeps on deleting my downloaded songs!! It's so FRUSTRATING!!!
• 2016-06-28 7:48:39 AM
• 2016-06-28 10:13:22 AM
• Jayb72
• Community Legend
• 213 Views
• 1 replies
• 0 likes

Available devices

My spotify account keeps allowing a phone called "Mohammed iphone" change my songs and add play lists. I do not know anyone by that name and if I go to my account that name is no where to be found except on available devices. Help this is really anno...

• Landonpetersen
• Newbie
• My spotify account keeps allowing a phone called "Mohammed iphone" change my songs and add play lists. I do not know anyone by that name and if I go to my account that name is no where to be found ex...
• 2016-06-28 3:06:22 AM
• 2016-06-28 5:56:14 AM
• Bittencourt
• Spotify Star
• 186 Views
• 1 replies
• 0 likes

Spotify and cleaner apps

Hey, I emailed support about this already but I didn't get an answer, hoping a forums post might generate more visibility. My name is Adam, I am representing KS Mobile and the app Clean Master. This app is designed to remove junk files from people's ...

• AdamONeill
• Casual Listener
• Hey,   I emailed support about this already but I didn't get an answer, hoping a forums post might generate more visibility.    My name is Adam, I am representing KS Mobile and...
• 2014-05-13 11:13:49 AM
• 2016-06-28 3:54:00 AM
• PixelSword
• Newbie
• 3178 Views
• 8 replies
• 0 likes

Why wontvspotify play off line with premium subscription

• broggy_1946
• Newbie
• 2016-06-27 12:37:54 AM
• 134 Views
• 0 replies
• 0 likes

Communication

Perhaps it is possible to indicate clearly on the premium page how it works with the offline playback capabilities. Now I got yesterday suddenly 2.5GB downloaded music on my phone. Now there was a glitch in Spotify Netherlands so maybe it has to do w...

• Suup70
• Newbie
• Perhaps it is possible to indicate clearly on the premium page how it works with the offline playback capabilities. Now I got yesterday suddenly 2.5GB downloaded music on my phone. Now there was a gl...
• 2016-06-23 9:54:36 AM
• 2016-06-27 11:46:13 PM
• blake
• Community Legend
• 322 Views
• 1 replies
• 0 likes
• main-Android

Some songs won't play

Recently, some of the songs on my list will not play. Spotify will change to the song, the play button will show that it's playing, but there is no sound nor does the song "progress". This is mighty annoying.

• oyemann
• Newbie
• Recently, some of the songs on my list will not play. Spotify will change to the song, the play button will show that it's playing, but there is no sound nor does the song "progress". This is mighty ...
• 2016-06-27 8:27:13 PM
• 2016-06-27 8:38:17 PM
• osornios
• Spotify Star
• 206 Views
• 1 replies
• 2 likes

Removing an offline device

I have only one online/offline device that a use to enjoy Spotify.In my list of offline devices there are three of them. Obviously they are the same device, my Android, in different update times.1) My question is, would I lose all my downloaded music...

• jorgecueto16
• Newbie
• I have only one online/offline device that a use to enjoy Spotify. In my list of offline devices there are three of them. Obviously they are the same device, my Android, in different update times. ...
• 2016-06-27 6:51:20 AM
• 2016-06-27 6:42:27 PM
• jonasherdegen
• Community Legend
• 354 Views
• 1 replies
• 0 likes
• Offline Devices
  remove

Payment

• Cynull
• Newbie
• 2016-06-27 9:09:19 AM
• 2016-06-27 4:45:44 PM
• Bittencourt
• Spotify Star
• 204 Views
• 1 replies
• 0 likes

Release Notes - Spotify for Android (5.3.0)

What's new in this version (5.3.0) New: Meet our new typeface. It's called Circular and we hope you like it. Fixed a bug for notifications on lock screen Fixes to Settings and UI Various other bug fixes & improvements How the app release process work...

• Daniel
• Community Legend
•   What's new in this version (5.3.0)   New: Meet our new typeface. It's called Circular and we hope you like it. Fixed a bug for notifications on lock screen Fixes to Sett...
• 2016-05-12 5:37:46 PM
• 2016-06-27 4:06:02 PM
• VitosX
• Music Fan
• 4569 Views
• 9 replies
• 4 likes
• Android
  Release Notes

an old account

I have an old account which I don't have email access to or anything. I am a premium member on the account I have the credit card and the username of the account. It's on my old phone and i have been paying for it the last 2 months and can't use it. ...

• user-removed
• Visitor
• I have an old account which I don't have email access to or anything. I am a premium member on the account I have the credit card and the username of the account. It's on my old phone and i have been...
• 2016-06-03 4:25:35 PM
• 2016-06-27 2:26:50 PM
• user-removed
• Not applicable
• 604 Views
• 4 replies
• 0 likes
• Account