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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120105 Views

27 replies

4 likes

  • 120105 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242359 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242359 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603694 Views

79 replies

3 likes

  • 603694 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496459 Views

581 replies

42 likes

Account
Free
  • 496459 Views
  • 581 replies
  • 42 likes

Music unavailable for download; do hav primium acct

I have paid for a primium account, and have downloaded some songs, but it appears that the music is only available for a short amount of time. Often times, which I try to access the library, it says that the internet is unavailable and theirfore so i...

Newbie

I have paid for a primium account, and have downloaded some songs, but it appears that the music is only available for a short amount of time. Often times, which I try to access the library, it says ...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

local file unavailable on android

so i wanted to transfer my local files from my linux computer to my android phone .i made a playlist and tried to sync it with the phone which has android version 6 (marshmallow).files play on the pc but are greyed out on the phone (other than a few ...

Newbie

so i  wanted to transfer my local files from my linux computer to my android phone .i made a playlist and tried to sync it with the phone which has android version 6 (marshmallow).files play on ...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

I cant pick specific songs

On my Samsung Galaxy S4, I can't pick specific songs that I want to listen to. I have to press shuffle play. But, on my friends apple devices they can play specific songs and they don't have spotify premium. Please help!

Newbie

On my Samsung Galaxy S4, I can't pick specific songs that I want to listen to. I have to press shuffle play. But, on my friends apple devices they can play specific songs and they don't have spotify ...

kbrooksc

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Android & Desktop Ads Locking Bug

Heya, I've noticed lately; first on Android, now on Desktop, that your ads service is sometimes not registering that the ad has been completed. If you try to do some other task in the app, you are warned that it will start once the ad has finished bu...

Newbie

Heya, I've noticed lately; first on Android, now on Desktop, that your ads service is sometimes not registering that the ad has been completed.  If you try to do some other task in the app, you ...

vickythestrange

Regular

1013 Views

3 replies

3 likes

  • 1013 Views
  • 3 replies
  • 3 likes

Playlist play wrong order..

When i control Spotify on my tablet that is contected to my amp and speakers via my smartphone one of my playlists is acting strange.No matter what song i play the next one is always the first one in my list and then the order is played correct (1 2 ...

Newbie

When i control Spotify on my tablet that is contected to my amp and speakers via my smartphone one of my playlists is acting strange. No matter what song i play the next one is always the first one ...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Very slow app

Hello! Since a few month (I think since March) I got a really really slow responsing app. I primary use my smartphone with Android but it also apprears on my iPad, so it isn't really device linked. Brief description of the issue: The app loads and in...

Visitor

Hello!   Since a few month (I think since March) I got a really really slow responsing app. I primary use my smartphone with Android but it also apprears on my iPad, so it isn't really device ...

923 Views

0 replies

0 likes

  • 923 Views
  • 0 replies
  • 0 likes

Spotify Mini Player Concept

Does anyone else think the action button for individual songs is hopelessly small and indistinct on tablet or phone? I cannot create a playlist on the fly because almost every time I try to use the button to add a track to my queue I end up playing i...

Newbie

Does anyone else think the action button for individual songs is hopelessly small and indistinct on tablet or phone? I cannot create a playlist on the fly because almost every time I try to use the b...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

No album access!

Hi please help. I can't access my albums on my Xperia z3 compact. I can get my playlists fine, and everything is OK on my desktop. When I click on albums I get the green loading circle but nothing loads. Also I cannot save any albums. Nowhere near 10...

Newbie

Hi please help. I can't access my albums on my Xperia z3 compact. I can get my playlists fine, and everything is OK on my desktop. When I click on albums I get the green loading circle but nothing lo...

kbrooksc

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Solved!! Crossfading doesn't work with Playlist synchronized with windows client

Hi, that's my problem, I have a Playlist created with local files on my PC with the Windows client of Spotify, and when I'm listening it on my android phone (I was marked this Playlist to download to the phone) the crossfading just doesn't work prope...

Casual Listener

Hi, that's my problem, I have a Playlist created with local files on my PC with the Windows client of Spotify, and when I'm listening it on my android phone (I was marked this Playlist to download to...

Thyranus

Casual Listener

792 Views

2 replies

0 likes

  • 792 Views
  • 2 replies
  • 0 likes

Display local files in artists on Android

Hello,I added a few songs from my computer (that were unavailable) in a playlist, this way I can sync with my Android phone.It worked, I can hear these tracks when going on mobile to that playlist, or by going in my Library and the tracks subdivision...

Regular

Hello, I added a few songs from my computer (that were unavailable) in a playlist, this way I can sync with my Android phone. It worked, I can hear these tracks when going on mobile to that playlis...

Storm1906

Regular

779 Views

2 replies

0 likes

Android
Local tracks
  • 779 Views
  • 2 replies
  • 0 likes

Solved!! Local files

Hey, so syncing the files isnt working at all anymore. Both my pc and my mobile (samsung Galaxy S6) were on the same network. I tried reinstalling the spotify app, still doesnt work. I also tried making a playlist with local files and sync it like th...

Regular

Hey, so syncing the files isnt working at all anymore. Both my pc and my mobile (samsung Galaxy S6) were on the same network. I tried reinstalling the spotify app, still doesnt work. I also tried mak...

user-removed

Not applicable

1560 Views

5 replies

0 likes

local files
syncing
  • 1560 Views
  • 5 replies
  • 0 likes

Canciones y/o Albums desaparecen.

Saludos!!! Me explico: canciones y álbum que había descargado(guardado) ya no se reproducen, y al buscarlo en el artista tampoco aparecen y por ende no permite descargarlos ni escucharlos; es como si no hubiesen existido ni en Mi Música ni en el Arti...

Casual Listener

Saludos!!! Me explico: canciones y álbum que había descargado(guardado) ya no se reproducen, y al buscarlo en el artista tampoco aparecen y por ende no permite descargarlos ni escucharlos; es como si...

Jerry003

Casual Listener

1934 Views

4 replies

2 likes

  • 1934 Views
  • 4 replies
  • 2 likes

Problemas con las canciones descargadas

Tengo Spotify premium hace aproximadamente un mes y todo bien hasta el momento pero hoy me encontré con que se me habían eliminado tooooodas las canciones que había descargado, así que no puedo escuchar sin conexión. Si alguien sabe la solución se lo...

Newbie

Tengo Spotify premium hace aproximadamente un mes y todo bien hasta el momento pero hoy me encontré con que se me habían eliminado tooooodas las canciones que había descargado, así que no puedo escuc...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Spotify controls on lockscreen

I just switched from iphone to android and am not able to see album art and change music from locksceeen ... am I missing something? ??

Casual Listener

I just switched from iphone to android and am not able to see album art and change music from locksceeen ... am I missing something? ??

juanjosalazar

Regular

9514 Views

12 replies

2 likes

Lockscreen control
  • 9514 Views
  • 12 replies
  • 2 likes

Enigma wrong song

Hi,On the enigma album the platinum collection, the songs voyageur and turn around are switched.

Newbie

Hi, On the enigma album the platinum collection, the songs voyageur and turn around are switched.

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Fails to connect to last.fm if last.fm password ends with one or more spaces

Spotify on Android fails to connect to last.fm if ones last.fm password ends with one or more spaces. Resulting in a 'Last.fm Error' 'Wrong Username or Password' notification.

Visitor

Spotify on Android fails to connect to last.fm if ones last.fm password ends with one or more spaces. Resulting in a 'Last.fm Error' 'Wrong Username or Password' notification.

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Account please help

I had a account with premium and now I have lost it because someone deleted the app off my phone. Would I be able to get it back. Can someone help please

Newbie

I had a account with premium and now I have lost it because someone deleted the app off my phone. Would I be able to get it back. Can someone help please

Hubo

Community Legend

757 Views

5 replies

0 likes

  • 757 Views
  • 5 replies
  • 0 likes

Problema con la reproducción de una cancion

Al escuchar la siguiente cancion, tiene unos lapsus que se esucha mal, como disco rallado:https://open.spotify.com/track/3cm84qC4Z9pvrETjGVKoeGEsa es la canción en cuestión

Casual Listener

Al escuchar la siguiente cancion, tiene unos lapsus que se esucha mal, como disco rallado: https://open.spotify.com/track/3cm84qC4Z9pvrETjGVKoeG Esa es la canción en cuestión

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
  • 0 likes

Error storing files on the SD card

Hello, my friends. I have a Galaxy A5 2016 and even I opting to save my spotify songs on the SD card, my smartphone continues to detect the files on the phone memory. It detects in both the phone memory and the SD card.

Newbie

Hello, my friends. I have a Galaxy A5 2016 and even I opting to save my spotify songs on the SD card, my smartphone continues to detect the files on the phone memory. It detects in both the phone mem...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

FICHIERS LOCAUX HORS CONNEXION

Bonjour à tous.Cela fait plusieurs jour que mes fichiers locaux n'étaient plus disponible sur mon smartphone. Impossible de les telecharger !J'ai trouvé le pourquoi du comment !En faite, ma box bouygtelecom me propose depuis peu un reseau wifi en 5Gh...

Newbie

Bonjour à tous. Cela fait plusieurs jour que mes fichiers locaux n'étaient plus disponible sur mon smartphone. Impossible de les telecharger ! J'ai trouvé le pourquoi du comment ! En faite, ma box...

521 Views

0 replies

0 likes

  • 521 Views
  • 0 replies
  • 0 likes