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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7432 Views

0 replies

7 likes

  • 7432 Views
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  • 7 likes

Samsung S4

Cant play music

Regular

Cant play music

Nico

Community Legend

448 Views

1 replies

0 likes

Trouble with playing
  • 448 Views
  • 1 replies
  • 0 likes

Spotify Logo has gray rings around it

Ever since I upgraded to Samsung S7 Edge, my app occasionally has gray rings around the logo on my homescreen. I have tried turning every setting on and off and nothing seems to trigger it. I'll restart my phone and sometimes the rings are there and ...

Casual Listener

Ever since I upgraded to Samsung S7 Edge, my app occasionally has gray rings around the logo on my homescreen. I have tried turning every setting on and off and nothing seems to trigger it. I'll rest...

Titolikesmusic

Casual Listener

1612 Views

5 replies

0 likes

gray
rings
Samsung s7 edge
  • 1612 Views
  • 5 replies
  • 0 likes

Using app in ford car

Following update last night, can no longer use phone to access spotify albums, etc in my fiesta - presumably can only navigate through app via car. More frustratingly, when I leave the car, I still can't access my app as it's stuck with the spotify /...

Casual Listener

Following update last night, can no longer use phone to access spotify albums, etc in my fiesta - presumably can only navigate through app via car. More frustratingly, when I leave the car, I still&n...

Colin39

Casual Listener

967 Views

3 replies

1 likes

  • 967 Views
  • 3 replies
  • 1 likes

How come the same music is not available for all spotify premium accounts?

I have a situation on my spotify account not all albums from AFI and breaking Benjamin are available yet my friends and family does have those albums available, what's going on? I hope you guys have an answer, thanks!

Casual Listener

I have a situation on my spotify account not all albums from AFI and breaking Benjamin are available yet my friends and family does have those albums available, what's going on? I hope you guys have ...

Whenindoubt

Casual Listener

398 Views

2 replies

0 likes

  • 398 Views
  • 2 replies
  • 0 likes

Not receiving Push Notifications

Hello, even though all push notifications are turned on i never receive any. Currently using a Nexus 6P running the latest marshmellow and Nexus 9 running the Android N beta Thanks in advance.

Casual Listener

Hello, even though all push notifications are turned on i never receive any. Currently using a Nexus 6P running the latest marshmellow and Nexus 9 running the Android N beta Thanks in advance.

user-removed

Not applicable

1768 Views

7 replies

2 likes

Android 6.0
nexus
Nexus 6p
Push Notifications
  • 1768 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution Disable Ford Applink with spotify

Is there anyway to disable spotify from having my Microsoft Sync in my Ford from being solely controlled through the car? It's entirely bothersome to try and navigate through my car to get to a different artist or playlist when I could just do it eas...

Regular

Is there anyway to disable spotify from having my Microsoft Sync in my Ford from being solely controlled through the car? It's entirely bothersome to try and navigate through my car to get to a diffe...

bartuszekj

Music Fan

44474 Views

246 replies

30 likes

  • 44474 Views
  • 246 replies
  • 30 likes

all playlist at same time?

Hi all,Why in spotify i cant listen all playlist i have at same time, continuous or random?

Casual Listener

Hi all, Why in spotify i cant listen all playlist i have at same time, continuous or random?

keko1979

Casual Listener

373 Views

2 replies

0 likes

  • 373 Views
  • 2 replies
  • 0 likes

Spotify stops playing after a minute or so...

As in subject - Spotify stops playing after a while, when in background. When i return i'ts resuming but stopping every time when i switch to another program or exit to "desktop". But it's not everything, when i start it "fresh" it says "This song is...

Casual Listener

As in subject - Spotify stops playing after a while, when in background. When i return i'ts resuming but stopping every time when i switch to another program or exit to "desktop". But it's not e...

kriegaffe

Casual Listener

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Solved!! Reached download limit, removed songs, but still getting message that I reached limit...,

Hi, I reached the download limit (3333 songs), and I received a message to remove songs if I want to download more. I did this, but Im still getting a message that I reached limit... Anyone else had the same problem? How did you fix this?

Casual Listener

Hi, I reached the download limit (3333 songs), and I received a message to remove songs if I want to download more. I did this, but Im still getting a message that I reached limit...   An...

timothywildman

Casual Listener

4140 Views

4 replies

0 likes

  • 4140 Views
  • 4 replies
  • 0 likes

Solved!! Popup current playing song

Hi, When using Spotify on my laptop a pupup apears on my Android phone.The popup shows the current playing song choosen on my laptop.Question is, how can I disable the popup on my Android phone if I dont want this notification to apear on my phone ?I...

Casual Listener

Hi,   When using Spotify on my laptop a pupup apears on my Android phone. The popup shows the current playing song choosen on my laptop. Question is, how can I disable the popup on my Androi...

nielsen0105

Casual Listener

3758 Views

4 replies

0 likes

  • 3758 Views
  • 4 replies
  • 0 likes

Playlists wont load

I recently made some new playlists and after spotify 'forgot' most of my songs (couldnt play any song i downloaded,needed to go online and redownload most of them) 6 of my playlist wont load. It says "loading" and "0 songs" although there are about 2...

Newbie

I recently made some new playlists and after spotify 'forgot' most of my songs (couldnt play any song i downloaded,needed to go online and redownload most of them) 6 of my playlist wont load. It says...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Random songs on recently played, random device trys to connect

I logged on to find random songs on my recently played list, my playlist gone, new ones in their place. Also a unknown device a Samsung s5 tries to connect as an account device.

Casual Listener

I logged on to find random songs on my recently played list, my playlist gone, new ones in their place. Also a unknown device a Samsung s5 tries to connect as an account device.

Joe

Community Legend

762 Views

2 replies

0 likes

  • 762 Views
  • 2 replies
  • 0 likes

Old, incorrect email

I opened my first Spotify account on an old phone with an old email that I no longer can get into. It is connected with my current Facebook account. I have tried thousands of ways to get into the old email but it is impossible. I stupidly signed up f...

Visitor

I opened my first Spotify account on an old phone with an old email that I no longer can get into. It is connected with my current Facebook account. I have tried thousands of ways to get into the old...

osornios

Spotify Star

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Automatically downloading

Hello, on Android when I launch Spotify it automatically downloads the songs on my device, even though I only made avaliable online two playlist, but apparently il is downloading everything without asking... (on Wifi) and I just don't know how to sto...

Newbie

Hello, on Android when I launch Spotify it automatically downloads the songs on my device, even though I only made avaliable online two playlist, but apparently il is downloading everything without a...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Android App Battery Drain

I have noticed the spotify app is draining my battery since the last update even when spotify is being used on my Laptop.Example :1am restarted phone and plugged in to charge overnight8am woke up, unconnected phone10am phone down to 80% I checked bat...

Casual Listener

I have noticed the spotify app is draining my battery since the last update even when spotify is being used on my Laptop. Example : 1am restarted phone and plugged in to charge overnight 8am wok...

June1928

Casual Listener

760 Views

2 replies

6 likes

  • 760 Views
  • 2 replies
  • 6 likes

Offline devices

How do I add offline devices

Newbie

How do I add offline devices

sayhellotoNessa

Regular

556 Views

1 replies

0 likes

Offline Devices
  • 556 Views
  • 1 replies
  • 0 likes

How Do I Get Spotify To Play In My Car Through Bluetooth?

I have a 2011 Chevy Cruze that is paired to my phone. I can make and receive calls just fine, but I can't figure out how to play my Spotify without having to plug the cable into my phone and listening to it that way. Is it my car or the app that's no...

Newbie

I have a 2011 Chevy Cruze that is paired to my phone. I can make and receive calls just fine, but I can't figure out how to play my Spotify without having to plug the cable into my phone and listenin...

Joe

Community Legend

4043 Views

1 replies

0 likes

  • 4043 Views
  • 1 replies
  • 0 likes

still cant get my premium suscription

I paid for the premium suscription, but Im still on the free mode. First, I closed the app and entered again, and still on free mode. Then I totally erased the app and downloaded again... but still on free mode..... what else can I do???

Newbie

I paid for the premium suscription, but Im still on the free mode. First, I closed the app and entered again, and still on free mode. Then I totally erased the app and downloaded again... but still o...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
  • 0 likes

Playlist radio

Let me preface this message that I currently have a premium membership 7 day trial and prefer to listen to music in a radio setting vs playlists.... So I created a playlist with 350+ songs from different sub-genres of EDM and then clicked on playlist...

Casual Listener

Let me preface this message that I currently have a premium membership 7 day trial and prefer to listen to music in a radio setting vs playlists.... So I created a playlist with 350+ songs from ...

sayhellotoNessa

Regular

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

not recieving what I pay for

about a day or two I purchase the promotion of 3 months for .99 . I was excited to listen to music without adds, but when I when to see if my account was active to the promotion everything was still the same . I cant listen to the music I choose . th...

Casual Listener

about a day or two I purchase the promotion of 3 months for .99 . I was excited to listen to music without adds, but when I when to see if my account was active to the promotion everything was still ...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes