Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210858 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
561289 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
463123 Views
575 replies
39 likes
When you swipe right on the picture of a playlist. It displays a date and time.What does that mean?? what date and time is that?
When you swipe right on the picture of a playlist. It displays a date and time. What does that mean?? what date and time is that?
Casual Listener
28290 Views
3 replies
1 likes
I get this message popping up saying to delete Playlist or clear everything from my settingside and the only button I can click is "ok" then I have less then a second and it pops right back up, over and over and over till I eventually get tired of it...
I get this message popping up saying to delete Playlist or clear everything from my settingside and the only button I can click is "ok" then I have less then a second and it pops right back up, over ...
Spotify Star
513 Views
1 replies
0 likes
My spotify usually works fine, i use it in the car to stream music via bluetooth, it never has a problem with playing downloaded tracks but when i try and stream a song about 1 in every 3 times it will say song not available, then get stuck in a rut ...
My spotify usually works fine, i use it in the car to stream music via bluetooth, it never has a problem with playing downloaded tracks but when i try and stream a song about 1 in every 3 times it wi...
Spotify
511 Views
1 replies
0 likes
Recently when I've tried to stream or download music using WiFi I receive a message saying the song can't be played, even if I have a solid WiFi connection. If I then login to YouTube and stream a song on that it streams fine over WiFi, so I'm convin...
Recently when I've tried to stream or download music using WiFi I receive a message saying the song can't be played, even if I have a solid WiFi connection. If I then login to YouTube and stream a so...
Spotify Star
616 Views
1 replies
0 likes
My offline music disappear, again and again. I have a premium account and only offline music on one device. I have restarted, reinstalled, cleared devices.... but randomly my offline music clears on my phone. Could have started when I got the new pho...
My offline music disappear, again and again. I have a premium account and only offline music on one device. I have restarted, reinstalled, cleared devices.... but ...
Spotify Star
469 Views
3 replies
0 likes
Hello,Quite often (at least once a month) my Spotify app will suddenly unchecked the "Download" box on my songs and delete them all, usually after the app has crashed on startup (that's the only effect, it sometimes makes me log in again). Why is thi...
Hello, Quite often (at least once a month) my Spotify app will suddenly unchecked the "Download" box on my songs and delete them all, usually after the app has crashed on startup (that's the only ...
Spotify Star
414 Views
1 replies
0 likes
Hola, Soy cliente premium y no puedo ver la opcion de mover de lugar el almacenamiento en android y tengo la version 6.0.0.864.Me pueden decir su es un bug o propio de la version? Gracias
Hola, Soy cliente premium y no puedo ver la opcion de mover de lugar el almacenamiento en android y tengo la version 6.0.0.864.Me pueden decir su es un bug o propio de la version? Gracias
Spotify Star
739 Views
1 replies
0 likes
I downloaded all my songs to an SD card and put that in my new phone, can I get spotify to recognize all the music downloaded on the SD?
I downloaded all my songs to an SD card and put that in my new phone, can I get spotify to recognize all the music downloaded on the SD?
Community Legend
524 Views
1 replies
0 likes
Samsung S7.When I don't have service and put phone to airplane mode. Then go to my offline play lists for music. My phone gets super hot and drains battery life. Are there any known solved fixes?
Samsung S7. When I don't have service and put phone to airplane mode. Then go to my offline play lists for music. My phone gets super hot and drains battery life. Are there any known solved fixes?
Roadie
2466 Views
7 replies
1 likes
Why isn't there a feature to use equalizer with spotify connect via gramofon player?I have a klipsch stadium and I need the function to tone down the base so that the neighbours doesn't have to pick up broken cups and dishes.Please look into this.
Why isn't there a feature to use equalizer with spotify connect via gramofon player? I have a klipsch stadium and I need the function to tone down the base so that the neighbours doesn't have to p...
Community Legend
1000 Views
1 replies
3 likes
Greetings. I want to play Spotify on an android tablet connected to my home sound system, but controlled remotely from an android phone. The only way Spotify will connect to other devices is via mobile network. To stream or download, I have to turn “...
Greetings. I want to play Spotify on an android tablet connected to my home sound system, but controlled remotely from an android phone. The only way Spotify will connect to other ...
Community Legend
1112 Views
3 replies
0 likes
Is there any limitation on accessing Spotify through API? for example, I cannot call API more than 10,000 time a day?
Is there any limitation on accessing Spotify through API? for example, I cannot call API more than 10,000 time a day?
Community Legend
1108 Views
1 replies
0 likes
Why I can´t share music with other users ? I have some friends but if I wanna share music, they don´t appear. I use Samsung J5 Android.Thanks
Why I can´t share music with other users ? I have some friends but if I wanna share music, they don´t appear. I use Samsung J5 Android. Thanks
Casual Listener
773 Views
2 replies
0 likes
Hello. I currently use a Galaxy s6 and i notice that if i dont have the song downloaded with premium, the song will pause/stop randomly if im not in the app. I noticed it does this with also soundcloud. Any help? Thank You
Hello. I currently use a Galaxy s6 and i notice that if i dont have the song downloaded with premium, the song will pause/stop randomly if im not in the app. I noticed it does this with also soundclo...
Casual Listener
897 Views
4 replies
0 likes
Sony Xperia Z1, Android 4.3Search comes up and works except for specific search letter combinations! Very strange. A sequence starting with the letters "go" or "ro" immediately causes the app to crash. The app comes up again without problems although...
Sony Xperia Z1, Android 4.3 Search comes up and works except for specific search letter combinations! Very strange. A sequence starting with the letters "go" or "ro" immediately causes the app to cr...
Newbie
539 Views
2 replies
0 likes
As other users have stated, when I finish a Playlist or an album, a radio based on said Playlist or album immediately starts suggesting songs. I would like to be able to have the option to not play any music after a playlist is completed, as I like t...
As other users have stated, when I finish a Playlist or an album, a radio based on said Playlist or album immediately starts suggesting songs. I would like to be able to have the option to not play a...
350 Views
0 replies
0 likes
Hi. I'd like to know, if I play songs from my cell phone that is "saved", not downloaded, will I be useing my internet minutes, or will I need WiFi? Or is that only when I play songs that were "downloaded" Thanks so much.
Hi. I'd like to know, if I play songs from my cell phone that is "saved", not downloaded, will I be useing my internet minutes, or will I need WiFi? Or is that only when I play songs that were "downl...
Casual Listener
788 Views
3 replies
1 likes
I payed six months in March 2016 and this finished now in Ago 2016.. I want to pay more six months but I can't find the option, just appear for me the options for 1 month or 1 year, I just want six months..
I payed six months in March 2016 and this finished now in Ago 2016.. I want to pay more six months but I can't find the option, just appear for me the options for 1 month or 1 year, I just want six m...
Community Legend
564 Views
1 replies
0 likes
I had a samsung note 3, wich had a eq in spotify.Then i bought the new Huawei P9+, and there is no eq in spotify.It is really needed for the huawei because the phone gives too much low end sound.I could use another eq app, but id like to have the one...
I had a samsung note 3, wich had a eq in spotify. Then i bought the new Huawei P9+, and there is no eq in spotify. It is really needed for the huawei because the phone gives too much low end sound....
Community Legend
73640 Views
1 replies
1 likes
Valla timadores no dejáis pagar la oferta de 0,99€ tres meses de premium con paysafecard
Valla timadores no dejáis pagar la oferta de 0,99€ tres meses de premium con paysafecard
941 Views
0 replies
1 likes
