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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854605 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854605 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20421 Views
  • 3 replies
  • 0 likes
  • 20421 Views
  • 3 replies
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Solved!! Saving Albums and Download Not Working Anymore

All of a sudden, after the 2 recent updates, I've had to save albums over and over again. It's like it keeps erasing it. Then I tried just downloading to make available offline and it Erased it from my storage.What the heck is going on?I'm paying for...

  • Casual Listener
  • All of a sudden, after the 2 recent updates, I've had to save albums over and over again. It's like it keeps erasing it. Then I tried just downloading to make available offline and it Erased it from ...
  • Nothappywthu1
  • Casual Listener
  • 442 Views
  • 4 replies
  • 0 likes
  • 442 Views
  • 4 replies
  • 0 likes

Activating bluetooth requires restart of Spotify

This is an irritation. On my Samsung Galaxy Tab, if I switch bluetooth on or off, I have to quit and restart Spotify. Please fix.

  • Newbie
  • This is an irritation. On my Samsung Galaxy Tab, if I switch bluetooth on or off, I have to quit and restart Spotify. Please fix.
  • Julioenge1982
  • Newbie
  • 539 Views
  • 3 replies
  • 0 likes
  • 539 Views
  • 3 replies
  • 0 likes

Solved!! What happened to the "Artists" page?

I've just recently updated to the latest Spotify version. Now when I click on an artist under the "Artists" page, it takes me to that artist's page, with their top 5 songs etc. instead of a list of all the songs I have currently downloaded on my phon...

  • Gig Goer
  • I've just recently updated to the latest Spotify version.    Now when I click on an artist under the "Artists" page, it takes me to that artist's page, with their top 5 songs etc. instead...
  • Daniel
  • Community Legend
  • 1535 Views
  • 14 replies
  • 0 likes
  • 1535 Views
  • 14 replies
  • 0 likes

How to find out how many tracks I've downloaded for offline use

I'm using Spotify Premium on a Sony Xperia Z3 with 128GB SD card. Some while ago I hit the 3333-track limit for downloading songs and Spotify crashed. I don't remember exactly what happened except that it look a lot of aggravation to fix it. So I sta...

  • Regular
  • I'm using Spotify Premium on a Sony Xperia Z3 with 128GB SD card. Some while ago I hit the 3333-track limit for downloading songs and Spotify crashed. I don't remember exactly what happened except th...
  • Daniel
  • Community Legend
  • 1450 Views
  • 3 replies
  • 0 likes
  • 1450 Views
  • 3 replies
  • 0 likes

Next song pauses

When I'm playing my songs the app isn't continuously playing and requires manual intervention to skip or play the next. I have premium membership until the end of March and I have also tried reinstalling the app plus clearing all data related. Nothin...

  • Newbie
  • When I'm playing my songs the app isn't continuously playing and requires manual intervention to skip or play the next. I have premium membership until the end of March and I have also tried reinstal...
  • Daniel
  • Community Legend
  • 232 Views
  • 1 replies
  • 1 likes
  • 232 Views
  • 1 replies
  • 1 likes

Solved!! Android white noise while playing specific album

Hi, the problem started a few days ago that while playing certain albums on Android Spotify app. There is only loud white noise and no music can be heard. I've tried uninstalled the app, cleared the data folder, rebooted but it still doesn't work. Th...

  • Regular
  • Hi, the problem started a few days ago that while playing certain albums on Android Spotify app. There is only loud white noise and no music can be heard. I've tried uninstalled the app, cleared the ...
  • Daniel
  • Community Legend
  • 1292 Views
  • 10 replies
  • 0 likes
  • Android 6.0
    white noise
  • 1292 Views
  • 10 replies
  • 0 likes

Ad problems?

Hey!I have noticed a "problem" with the adds that has not really affected me but might help you.I have a Samsung Galaxy 5I have a free Spotify AccountI have the latest version of SpotitySo what I did was that I was going to the Top 50 in Sweden. (I d...

  • Newbie
  • Hey! I have noticed a "problem" with the adds that has not really affected me but might help you. I have a Samsung Galaxy 5 I have a free Spotify Account I have the latest version of Spotity ...
  • 256 Views
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  • 1 likes
  • 256 Views
  • 0 replies
  • 1 likes

Shuffle Not Working?

Seems like the shuffle function is not working in the android app. If I play a playlist and highlight the shuffle icon, I'm still just getting the straight playlist. Droid X.

  • Casual Listener
  • Seems like the shuffle function is not working in the android app.  If I play a playlist and highlight the shuffle icon, I'm still just getting the straight playlist.  Droid X.
  • cheungs7979
  • Music Fan
  • 2041 Views
  • 15 replies
  • 0 likes
  • 2041 Views
  • 15 replies
  • 0 likes

Downloaded songs wont offline download

I have Spotify Premium and when I add songs from my Local files songs that arent on spotify they arent available when I offline download them it used to be ok and they would work and download but now I cant choose them when offline and when I redownl...

  • Regular
  • I have Spotify Premium and when I add songs from my Local files songs that arent on spotify they arent available when I offline download them it used to be ok and they would work and download but now...
  • kiyow
  • Newbie
  • 406 Views
  • 5 replies
  • 0 likes
  • 406 Views
  • 5 replies
  • 0 likes

Awful Programming Skills

Every other app on my phone works perfectly fine, with a speed that, if not excellent, is at least decent. Spotify, however, can't seem to complete a basic search without taking 5+ minutes. That assumes the menu comes up at all. When a video ad pops ...

  • Newbie
  • Every other app on my phone works perfectly fine, with a speed that, if not excellent, is at least decent. Spotify, however, can't seem to complete a basic search without taking 5+ minutes. That assu...
  • Daniel
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

No sound from spotify app on android

Apparently not a new issue, but I could'n't find any suggestions that helped med. Spotify is playing on my HTC one V for many months now, but then suddenly; Song progress bar is moving but NO SOUND. Have tried: 1) Restarting app. 2) Restarting phone....

  • Casual Listener
  • Apparently not a new issue, but I could'n't find any suggestions that helped med.   Spotify is playing on my HTC one V for many months now, but then suddenly; Song progress bar is moving but...
  • rachelstanek
  • Newbie
  • 20961 Views
  • 6 replies
  • 1 likes
  • 20961 Views
  • 6 replies
  • 1 likes

Is My Tablet Compatible For Spotify Free?

I have recently purchased an Octa Core 16GB Android Tablet PC (PolaTab), mainly for another purpose, but decided to install Spotify Free, which I also have (problem free) on my other 2 devices. When it downloads, itonly seems to go to 88% and then go...

  • Casual Listener
  • I have recently purchased an Octa Core 16GB Android Tablet PC (PolaTab), mainly for another purpose, but decided to install Spotify Free, which I also have (problem free) on my other 2 devices. &nbs...
  • Daniel
  • Community Legend
  • 441 Views
  • 5 replies
  • 0 likes
  • 441 Views
  • 5 replies
  • 0 likes

Detected low storage space

How can you get the Detected low storage space notification to go away? I have pressed the ok button on the bottom of the notice but it won't disappear so that I can change my storage problems within the app. I have deleted the app and reinstalled it...

  • Casual Listener
  • How can you get the Detected low storage space notification to go away? I have pressed the ok button on the bottom of the notice but it won't disappear so that I can change my storage problems within...
  • Whitlow
  • Casual Listener
  • 342 Views
  • 4 replies
  • 0 likes
  • 342 Views
  • 4 replies
  • 0 likes

Songs going silent

Hello, I´ve been experienced this issue for a whilewhile playing through my songs randomly, the next track would be silent. The play bar would continue to scroll, but no sound. The track would play fine if the play bar is moved back to the start or j...

  • Casual Listener
  • Hello,   I´ve been experienced this issue for a while while playing through my songs randomly, the next track would be silent. The play bar would continue to scroll, but no sound. The...
  • hanrandr
  • Gig Goer
  • 11780 Views
  • 9 replies
  • 5 likes
  • 11780 Views
  • 9 replies
  • 5 likes

Tablet crashed - playlists lost forever?

I've compiled songs on my Android tablet that's now broken - is there any way I can at least see my playlists so I can buy the songs I miss most

  • Visitor
  • I've compiled songs on my Android tablet that's now broken - is there any way I can at least see my playlists so I can buy the songs I miss most 😞
  • Daniel
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Solved!! Newbie with offline listening queries

I'm planning to get Spotify Premium but have a few questions I've not been able to get answers to. (1) If I'm running Spotify on a Samsung S5 Mini and a Windows 10 Tablet do I need to download music on each to listen offline? (2) Can I move the downl...

  • Newbie
  • I'm planning to get Spotify Premium but have a few questions I've not been able to get answers to.   (1) If I'm running Spotify on a Samsung S5 Mini and a Windows 10 Tablet do I need to downlo...
  • Daniel
  • Community Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Local files on mobile devices

I have downloaded music. I want this music playable offline on my mobile device. Its in "local files" on my vomputer. I have made a playlist for the mixtapes i want, set it to offline mode on my computer and on my phone. The devices are on the same W...

  • Casual Listener
  • I have downloaded music. I want this music playable offline on my mobile device. Its in "local files" on my vomputer. I have made a playlist for the mixtapes i want, set it to offline mode on my comp...
  • Daniel
  • Community Legend
  • 574 Views
  • 5 replies
  • 0 likes
  • Android
    Help
    Local files for Spotify Mobile
    Samsung
  • 574 Views
  • 5 replies
  • 0 likes

How do I get offline playlists onto phones micro sd card?

I have done it before on my previous phone but have had no success for the past 5 hours trying to get my playlists on the same micro sd card on my new phone(Polaroid Link A5 Android 4.4.2, not rooted etc.). I deleted everything off of it before putti...

  • Newbie
  • I have done it before on my previous phone but have had no success for the past 5 hours trying to get my playlists on the same micro sd card on my new phone(Polaroid Link A5 Android 4.4.2, not rooted...
  • martinjh99
  • Roadie
  • 1398 Views
  • 2 replies
  • 0 likes
  • 1398 Views
  • 2 replies
  • 0 likes

Solved!! Track order

OK this maybe the dumb question of the day but I couldnt find a solution. I am using the android mobile app (if that makes a difference)I search and find an album. I click into the album. How do I play the album in sequential track order as the album...

  • Roadie
  • OK this maybe the dumb question of the day but I couldnt find a solution. I am using the android mobile app (if that makes a difference) I search and find an album. I click into the album. How do ...
  • Daniel
  • Community Legend
  • 1962 Views
  • 4 replies
  • 0 likes
  • 1962 Views
  • 4 replies
  • 0 likes

No Spotify after Z5 Android 6.0 upgrade Spotify 4.8.1004

Today I got "automatically" updated to Android 6.0 on Sony Xperia Z5 (Android 6.0 > Core ver. 3.10.84-perf-g19d6d92 Buildnr.32.1.A.1.163) and PROBLEM = Spotify (ver.4.8.1004) ) DOES NOT START and leaves system message "No Storage Area Found-Check the...

  • Regular
  • Today I got "automatically" updated to Android 6.0 on Sony Xperia Z5 (Android 6.0 > Core ver. 3.10.84-perf-g19d6d92 Buildnr.32.1.A.1.163) and PROBLEM = Spotify (ver.4.8.1004) ) DOES NOT START and ...
  • torkp
  • Regular
  • 965 Views
  • 11 replies
  • 0 likes
  • 965 Views
  • 11 replies
  • 0 likes