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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107346 Views

26 replies

3 likes

  • 107346 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217249 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217249 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571315 Views

79 replies

3 likes

  • 571315 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470724 Views

577 replies

40 likes

Account
Free
  • 470724 Views
  • 577 replies
  • 40 likes

My offline music disappear, again and again and again and again and again

My offline music disappear, again and again. I have a premium account and only offline music on one device. I have restarted, reinstalled, cleared devices.... but randomly my offline music clears on my phone. Could have started when I got the new pho...

Casual Listener

My offline music disappear, again and again.  I have a premium account and only offline music on one device.  I  have restarted,  reinstalled,  cleared devices....  but ...

osornios

Spotify Star

471 Views

3 replies

0 likes

  • 471 Views
  • 3 replies
  • 0 likes

Local Music Being Deleted

Hello,Quite often (at least once a month) my Spotify app will suddenly unchecked the "Download" box on my songs and delete them all, usually after the app has crashed on startup (that's the only effect, it sometimes makes me log in again). Why is thi...

Newbie

Hello, Quite often (at least once a month) my Spotify app will suddenly unchecked the "Download" box on my songs and delete them all, usually after the app has crashed on startup (that's the only ...

osornios

Spotify Star

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Spotify plugin for Traktor

Hola, Soy cliente premium y no puedo ver la opcion de mover de lugar el almacenamiento en android y tengo la version 6.0.0.864.Me pueden decir su es un bug o propio de la version? Gracias

Newbie

Hola, Soy cliente premium y no puedo ver la opcion de mover de lugar el almacenamiento en android y tengo la version 6.0.0.864.Me pueden decir su es un bug o propio de la version? Gracias

osornios

Spotify Star

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Transfer SD card to New phone

I downloaded all my songs to an SD card and put that in my new phone, can I get spotify to recognize all the music downloaded on the SD?

Newbie

I downloaded all my songs to an SD card and put that in my new phone, can I get spotify to recognize all the music downloaded on the SD?

Joe

Community Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Android battery drain, phone heats up, when offline/airplane mode

Samsung S7.When I don't have service and put phone to airplane mode. Then go to my offline play lists for music. My phone gets super hot and drains battery life. Are there any known solved fixes?

Newbie

Samsung S7. When I don't have service and put phone to airplane mode. Then go to my offline play lists for music. My phone gets super hot and drains battery life. Are there any known solved fixes?

navaira

Roadie

2500 Views

7 replies

1 likes

  • 2500 Views
  • 7 replies
  • 1 likes

Equalizer using spotify connect

Why isn't there a feature to use equalizer with spotify connect via gramofon player?I have a klipsch stadium and I need the function to tone down the base so that the neighbours doesn't have to pick up broken cups and dishes.Please look into this.

Newbie

Why isn't there a feature to use equalizer with spotify connect via gramofon player? I have a klipsch stadium and I need the function to tone down the base so that the neighbours doesn't have to p...

Joe

Community Legend

1014 Views

1 replies

3 likes

  • 1014 Views
  • 1 replies
  • 3 likes

won't play or download via wifi

Greetings. I want to play Spotify on an android tablet connected to my home sound system, but controlled remotely from an android phone. The only way Spotify will connect to other devices is via mobile network. To stream or download, I have to turn “...

Regular

Greetings. I want to play Spotify on an android tablet connected to my home sound system, but controlled remotely from an android phone.   The only way Spotify will connect to other ...

Joe

Community Legend

1121 Views

3 replies

0 likes

  • 1121 Views
  • 3 replies
  • 0 likes

API access limitation

Is there any limitation on accessing Spotify through API? for example, I cannot call API more than 10,000 time a day?

Newbie

Is there any limitation on accessing Spotify through API? for example, I cannot call API more than 10,000 time a day?

Dreadlord

Community Legend

1114 Views

1 replies

0 likes

  • 1114 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share music with friends using Samsung J5

Why I can´t share music with other users ? I have some friends but if I wanna share music, they don´t appear. I use Samsung J5 Android.Thanks

Casual Listener

Why I can´t share music with other users ?   I have some friends but if I wanna share music, they don´t appear.   I use Samsung J5 Android. Thanks 

Giovannanarcisa

Casual Listener

781 Views

2 replies

0 likes

  • 781 Views
  • 2 replies
  • 0 likes

Solved!! HELP! My Music Stops Playing

Hello. I currently use a Galaxy s6 and i notice that if i dont have the song downloaded with premium, the song will pause/stop randomly if im not in the app. I noticed it does this with also soundcloud. Any help? Thank You

Casual Listener

Hello. I currently use a Galaxy s6 and i notice that if i dont have the song downloaded with premium, the song will pause/stop randomly if im not in the app. I noticed it does this with also soundclo...

garrison_m991

Casual Listener

911 Views

4 replies

0 likes

  • 911 Views
  • 4 replies
  • 0 likes

Crashing upon search

Sony Xperia Z1, Android 4.3Search comes up and works except for specific search letter combinations! Very strange. A sequence starting with the letters "go" or "ro" immediately causes the app to crash. The app comes up again without problems although...

Newbie

Sony Xperia Z1, Android 4.3 Search comes up and works except for specific search letter combinations! Very strange. A sequence starting with the letters "go" or "ro" immediately causes the app to cr...

mysteryoneal12

Newbie

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

Still facing radio autoplay issue

As other users have stated, when I finish a Playlist or an album, a radio based on said Playlist or album immediately starts suggesting songs. I would like to be able to have the option to not play any music after a playlist is completed, as I like t...

Newbie

As other users have stated, when I finish a Playlist or an album, a radio based on said Playlist or album immediately starts suggesting songs. I would like to be able to have the option to not play a...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Is WiF needed

Hi. I'd like to know, if I play songs from my cell phone that is "saved", not downloaded, will I be useing my internet minutes, or will I need WiFi? Or is that only when I play songs that were "downloaded" Thanks so much.

Casual Listener

Hi. I'd like to know, if I play songs from my cell phone that is "saved", not downloaded, will I be useing my internet minutes, or will I need WiFi? Or is that only when I play songs that were "downl...

lssilveira11

Casual Listener

805 Views

3 replies

1 likes

  • 805 Views
  • 3 replies
  • 1 likes

How can I get + 6 months?

I payed six months in March 2016 and this finished now in Ago 2016.. I want to pay more six months but I can't find the option, just appear for me the options for 1 month or 1 year, I just want six months..

Newbie

I payed six months in March 2016 and this finished now in Ago 2016.. I want to pay more six months but I can't find the option, just appear for me the options for 1 month or 1 year, I just want six m...

Joe

Community Legend

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Solved!! No equalizer on my new huawei p9+

I had a samsung note 3, wich had a eq in spotify.Then i bought the new Huawei P9+, and there is no eq in spotify.It is really needed for the huawei because the phone gives too much low end sound.I could use another eq app, but id like to have the one...

Newbie

I had a samsung note 3, wich had a eq in spotify. Then i bought the new Huawei P9+, and there is no eq in spotify. It is really needed for the huawei because the phone gives too much low end sound....

Joe

Community Legend

73644 Views

1 replies

1 likes

  • 73644 Views
  • 1 replies
  • 1 likes

No poder pagar la oferta premium con paysafecard

Valla timadores no dejáis pagar la oferta de 0,99€ tres meses de premium con paysafecard

Newbie

Valla timadores no dejáis pagar la oferta de 0,99€ tres meses de premium con paysafecard

943 Views

0 replies

1 likes

  • 943 Views
  • 0 replies
  • 1 likes

Unable download spotify app

I used to have the app on my phone but it has now deleted itself and will not download. I'm a premium member so it's pretty annoying not being able to use it when I'm paying for it! Thanks for reading

Casual Listener

I used to have the app on my phone but it has now deleted itself and will not download. I'm a premium member so it's pretty annoying not being able to use it when I'm paying for it! Thanks for reading

Dreadlord

Community Legend

677 Views

4 replies

0 likes

  • 677 Views
  • 4 replies
  • 0 likes

Spotify delete my musics offline to restart my device

After restart my device for the third time, spotify delete my musics offline. Before this not happening. How fix it?ThanksDevice - S7 edgeAndroid - 6.0.1Spotify - 6.0.0.864 armV7

Newbie

After restart my device for the third time, spotify delete my musics offline. Before this not happening. How fix it? Thanks Device - S7 edge Android - 6.0.1 Spotify - 6.0.0.864 armV7

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Long running bugs – on purpose?

There are things going on with Spotify that I can find posts about from years ago that have never been fixed... I wondered if that's on purpose in some cases? On the Mac client it's very difficult to find local files. It's possible, but unnecessarily...

Roadie

There are things going on with Spotify that I can find posts about from years ago that have never been fixed... I wondered if that's on purpose in some cases?   On the Mac client it's very dif...

511 Views

0 replies

0 likes

  • 511 Views
  • 0 replies
  • 0 likes

Superuser Contribution Album Art & Images Not Displaying

I have a HTC One M7 running Android 5.0.2. When I am using my 4G mobile network, images and album art do not load. On Wifi it works fine. Any suggestions to fix this?

Regular

I have a HTC One M7 running Android 5.0.2. When I am using my 4G mobile network, images and album art do not load. On Wifi it works fine. Any suggestions to fix this?

navaira

Roadie

8818 Views

20 replies

1 likes

  • 8818 Views
  • 20 replies
  • 1 likes