Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
376074 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi within the last week my phone running android 5.1.1 has whilst being used with an aux cable in offline mode begun to have a slight pause of 1-2 seconds when unlocking the phone. I have cleared all cached data in all apps, reinstalled spotify and r...
Hi within the last week my phone running android 5.1.1 has whilst being used with an aux cable in offline mode begun to have a slight pause of 1-2 seconds when unlocking the phone. I have cleared all...
354 Views
0 replies
0 likes
Hello! When I listen to music and see the lockscreen, so there is the album cover of the track that Im listen to. Is it possible to set the album covers as background? so that it changes automatically with each song.
Hello! When I listen to music and see the lockscreen, so there is the album cover of the track that Im listen to. Is it possible to set the album covers as background? so that it changes a...
Regular
125403 Views
8 replies
3 likes
Both my phone and tablet suddenly stopped working. They both logged out, when I click log in via Facebook it says loading, a message pops up saying enjoy 14 days free, but sticks on the login screen. I've cleared the cache, reinstalled both Facebook ...
Both my phone and tablet suddenly stopped working. They both logged out, when I click log in via Facebook it says loading, a message pops up saying enjoy 14 days free, but sticks on the login screen....
374 Views
0 replies
0 likes
After update my Galaxy S5 to Android 6.0.1 Spotify stops play ramdomly. I'm premium. Listen download songs, stops too.I did clean install.I turn off any battery saver and screen saver.I don't know what more can I do.Someone have the same problem?
After update my Galaxy S5 to Android 6.0.1 Spotify stops play ramdomly. I'm premium. Listen download songs, stops too. I did clean install. I turn off any battery saver and screen saver. I don't k...
Casual Listener
1242 Views
3 replies
0 likes
I've been using spotify for over a year now via my laptop, and have been paying for spotify unlimited for quite some time too. When I use spotify via my laptop everything is fine. However, I recently got a new Android phone and wish to use my spotify...
I've been using spotify for over a year now via my laptop, and have been paying for spotify unlimited for quite some time too. When I use spotify via my laptop everything is fine. However, I recently...
Community Legend
1717 Views
4 replies
0 likes
HeyI've been having this issue that Spotify starts playing the radio for the last song I played even if I don't touch anything. I'm not even listening to music, my phone is in my pocket and it starts playing radio songs based on the last artist I lis...
Hey I've been having this issue that Spotify starts playing the radio for the last song I played even if I don't touch anything. I'm not even listening to music, my phone is in my pocket and it st...
Community Legend
2596 Views
1 replies
0 likes
I own a Zenfone 2 and I can't share songs on spotify anymore, when I click the "share" button it shows "share with..." and a bunch of apps, but not spotify, can anyone help me out?
I own a Zenfone 2 and I can't share songs on spotify anymore, when I click the "share" button it shows "share with..." and a bunch of apps, but not spotify, can anyone help me out?
Community Legend
293 Views
1 replies
0 likes
Hey guys, I seem to be having an issue with my spotify when streaming tunes on my samsung galaxy s7. I have a premium account, however when I go to play a song from my phone it gives me that error message, "this song is not available." The tracks are...
Hey guys, I seem to be having an issue with my spotify when streaming tunes on my samsung galaxy s7. I have a premium account, however when I go to play a song from my phone it gives me that error me...
507 Views
0 replies
1 likes
So I managed to get all my local files on my mobile device. Now I have the problem that some songs are linked to cover bands on spotify. For example: Highway to hell is being linked to a song that is in spotify servers, but the artist is AC DC JAM. S...
So I managed to get all my local files on my mobile device. Now I have the problem that some songs are linked to cover bands on spotify. For example: Highway to hell is being linked to a song that is...
Casual Listener
656 Views
2 replies
0 likes
I deleted Spotify and redownloaded it. I forgot my password and when I attempt to receive help it says that it sent me an email. However I didn't receive an email. Please help. My username is aalper-us
I deleted Spotify and redownloaded it. I forgot my password and when I attempt to receive help it says that it sent me an email. However I didn't receive an email. Please help. My username is aalper-...
393 Views
0 replies
0 likes
Ya se me cargo a mi cuenta el costo de spotify pero me sigue apareciendo que es gratis, ya hice todo lo que mencionan de borrar volver a instalar y sigur apateciendo for free!!!!!??????
Ya se me cargo a mi cuenta el costo de spotify pero me sigue apareciendo que es gratis, ya hice todo lo que mencionan de borrar volver a instalar y sigur apateciendo for free!!!!!??????
237 Views
0 replies
0 likes
Hiya can someone tell me I want to listen to Maiden's Somewhere in time shuffle play but it will only play one songs from the Album then take adds and change to a totally different Maiden album but when I played Anthrax new album on shuffle play it p...
Hiya can someone tell me I want to listen to Maiden's Somewhere in time shuffle play but it will only play one songs from the Album then take adds and change to a totally different Maiden album but w...
Roadie
653 Views
3 replies
0 likes
My Samsung tablet will play Spotify radio but not my playlist or anything else. Can someone tell me why??
My Samsung tablet will play Spotify radio but not my playlist or anything else. Can someone tell me why??
317 Views
0 replies
0 likes
If I purchase Spotify premium and download my playlist for offline play in the US, will I be able to play them in India?
If I purchase Spotify premium and download my playlist for offline play in the US, will I be able to play them in India?
Newbie
3774 Views
4 replies
0 likes
App crashed several times until eventually I couldn't even open it anymore. Restarted the app and suddenly my playlists weren't downloaded anymore. I restarted my phone, logged out and in again, reinstalled the app... Nothing worked and I can't liste...
App crashed several times until eventually I couldn't even open it anymore. Restarted the app and suddenly my playlists weren't downloaded anymore. I restarted my phone, logged out and in again, rein...
329 Views
0 replies
0 likes
I have 2 Android phones: LG G3 running Android 5.0, and Galaxy Note 4 running Android 6.0.1. On both phones, Spotify already updated to the latest version.The weird thing is on G3, while navigating through the Settings, I don't see the Storage menu. ...
I have 2 Android phones: LG G3 running Android 5.0, and Galaxy Note 4 running Android 6.0.1. On both phones, Spotify already updated to the latest version. The weird thing is on G3, while navigati...
273 Views
0 replies
0 likes
About a week ago I was no longer capable of sending songs on my Spotify. I am using Facebook and my friends are on Facebook too, but when I hit share, the send to button isn't there anymore. It just says share using... How do i fix this?
About a week ago I was no longer capable of sending songs on my Spotify. I am using Facebook and my friends are on Facebook too, but when I hit share, the send to button isn't there anymore. It just ...
Casual Listener
629 Views
5 replies
0 likes
Tolong matikan akun google Yang-arismulloh1@gmail.com- Arismu.ae.2@gmail.comSama matikan SambunganDENGAN Facebook Atas Namaarismulloh Aekarna Saya Sudah buat 1 akunDan Saya mau nanyagratis premium 7 hari ngak ADA kah ?? Saya coba pakek 3 akun ngak AD...
Tolong matikan akun google Yang -arismulloh1@gmail.com - Arismu.ae.2@gmail.com Sama matikan Sambungan DENGAN Facebook Atas Nama arismulloh Ae karna Saya Sudah buat 1 akun Dan Saya mau nanya g...
Casual Listener
458 Views
1 replies
0 likes
