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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389117 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8083 Views

0 replies

7 likes

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Solved!! Xperia XA offline music on sd card

Hi. I have Sony Xperia XA and I have problem with storing offline music on memory card. Music is always stored on internal memory where I dont have enough space. I found many tutorials how to resolve this issue but all requires reinstalling Spotify. ...

Casual Listener

Hi. I have Sony Xperia XA and I have problem with storing offline music on memory card. Music is always stored on internal memory where I dont have enough space. I found many tutorials how to resolve...

Peter102

Casual Listener

2585 Views

2 replies

0 likes

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Hi

Casual Listener

davidbishop119

Casual Listener

281 Views

1 replies

0 likes

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  • 1 replies
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Downloaded songs

I had over 200 songs in the secction "songs" on Spotify, and i activated de "Download" button so i can hear the songs without Internet. Today i accidentaly hit that button, so the Download feature was off, then i hit that button again to turn It on a...

Casual Listener

I had over 200 songs in the secction "songs" on Spotify, and i activated de "Download" button so i can hear the songs without Internet. Today i accidentaly hit that button, so the Download feature wa...

Joe

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Podcasts regularly erased?

Every now and then my downloaded podcasts get erased. They're still in the downloaded-section, though. However, I have to download them again. Quite annoying!Update didn't help.Does anybody know how to solve this?Thanks!

Newbie

Every now and then my downloaded podcasts get erased. They're still in the downloaded-section, though. However, I have to download them again. Quite annoying! Update didn't help. Does anybody know ...

355 Views

0 replies

0 likes

  • 355 Views
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Playlists

How do I delete all playlists?

Regular

How do I delete all playlists?

272 Views

0 replies

0 likes

  • 272 Views
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Home page won't load

I'm not able to load the home page. I get an error that says "that didn't work give it another go" or words to that effect. Anyone know of a fix for this? I'm on a Galaxy 7. I reinstalled Spotify but didn't help.

Newbie

I'm not able to load the home page. I get an error that says "that didn't work give it another go" or words to that effect. Anyone know of a fix for this? I'm on a Galaxy 7. I reinstalled Spotify but...

osornios

Spotify Star

4000 Views

1 replies

0 likes

  • 4000 Views
  • 1 replies
  • 0 likes

Solved!! Pause between each song

I'm running Spotify premuim on my Samsung S6. When I am streaming music it will play one song fine but when the next song is supposed to play it doesn't unless I actually go to the app. Spotify is at the latest update. Any solutions out there? Thanks...

Casual Listener

I'm running Spotify premuim on my Samsung S6. When I am streaming music it will play one song fine but when the next song is supposed to play it doesn't unless I actually go to the app. Spotify is at...

osornios

Spotify Star

871 Views

3 replies

0 likes

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How can I rid of my spotify account that is linked to my Facebook??

How can I get it so that my email that I want to use for my spotify account will work even though I'm currently logged in with my Facebook account which is the same email that I want to use???

Casual Listener

How can I get it so that my email that I want to use for my spotify account will work even though I'm currently logged in with my Facebook account which is the same email that I want to use???

Joe

Community Legend

639 Views

1 replies

0 likes

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  • 1 replies
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我已升級 premium

有收據,已試過客戶服務教的方法,但都唔可以用

Newbie

有收據,已試過客戶服務教的方法,但都唔可以用

276 Views

0 replies

0 likes

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Slight pause when using aux cable and unlocking samsung galaxy j5

Hi within the last week my phone running android 5.1.1 has whilst being used with an aux cable in offline mode begun to have a slight pause of 1-2 seconds when unlocking the phone. I have cleared all cached data in all apps, reinstalled spotify and r...

Newbie

Hi within the last week my phone running android 5.1.1 has whilst being used with an aux cable in offline mode begun to have a slight pause of 1-2 seconds when unlocking the phone. I have cleared all...

371 Views

0 replies

0 likes

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Solved!! Album cover as background

Hello! When I listen to music and see the lockscreen, so there is the album cover of the track that Im listen to. Is it possible to set the album covers as background? so that it changes automatically with each song.

Regular

Hello!   When I listen to music and see the lockscreen, so there is the album cover of the track that Im listen to. Is it possible to set the album covers as background? so that it changes a...

N3RO

Regular

125749 Views

8 replies

3 likes

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  • 8 replies
  • 3 likes

Stuck on log in screen

Both my phone and tablet suddenly stopped working. They both logged out, when I click log in via Facebook it says loading, a message pops up saying enjoy 14 days free, but sticks on the login screen. I've cleared the cache, reinstalled both Facebook ...

Newbie

Both my phone and tablet suddenly stopped working. They both logged out, when I click log in via Facebook it says loading, a message pops up saying enjoy 14 days free, but sticks on the login screen....

380 Views

0 replies

0 likes

  • 380 Views
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Solved!! Again, stops ramdomly.

After update my Galaxy S5 to Android 6.0.1 Spotify stops play ramdomly. I'm premium. Listen download songs, stops too.I did clean install.I turn off any battery saver and screen saver.I don't know what more can I do.Someone have the same problem?

Casual Listener

After update my Galaxy S5 to Android 6.0.1 Spotify stops play ramdomly. I'm premium. Listen download songs, stops too. I did clean install. I turn off any battery saver and screen saver. I don't k...

Ryckyto

Casual Listener

1266 Views

3 replies

0 likes

Android 6.0.1
stops playing
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can't get spotify unlimited on android

I've been using spotify for over a year now via my laptop, and have been paying for spotify unlimited for quite some time too. When I use spotify via my laptop everything is fine. However, I recently got a new Android phone and wish to use my spotify...

Newbie

I've been using spotify for over a year now via my laptop, and have been paying for spotify unlimited for quite some time too. When I use spotify via my laptop everything is fine. However, I recently...

Joe

Community Legend

1729 Views

4 replies

0 likes

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  • 4 replies
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Spotify plays radio stations randomly

HeyI've been having this issue that Spotify starts playing the radio for the last song I played even if I don't touch anything. I'm not even listening to music, my phone is in my pocket and it starts playing radio songs based on the last artist I lis...

Casual Listener

Hey I've been having this issue that Spotify starts playing the radio for the last song I played even if I don't touch anything. I'm not even listening to music, my phone is in my pocket and it st...

Joe

Community Legend

2611 Views

1 replies

0 likes

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Sharing problem

I own a Zenfone 2 and I can't share songs on spotify anymore, when I click the "share" button it shows "share with..." and a bunch of apps, but not spotify, can anyone help me out?

Visitor

I own a Zenfone 2 and I can't share songs on spotify anymore, when I click the "share" button it shows "share with..." and a bunch of apps, but not spotify, can anyone help me out?

Joe

Community Legend

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
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"This song is not available" error message on spotify mobile (galaxy s7)

Hey guys, I seem to be having an issue with my spotify when streaming tunes on my samsung galaxy s7. I have a premium account, however when I go to play a song from my phone it gives me that error message, "this song is not available." The tracks are...

Casual Listener

Hey guys, I seem to be having an issue with my spotify when streaming tunes on my samsung galaxy s7. I have a premium account, however when I go to play a song from my phone it gives me that error me...

516 Views

0 replies

1 likes

  • 516 Views
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Spotify links local files with other songs

So I managed to get all my local files on my mobile device. Now I have the problem that some songs are linked to cover bands on spotify. For example: Highway to hell is being linked to a song that is in spotify servers, but the artist is AC DC JAM. S...

Regular

So I managed to get all my local files on my mobile device. Now I have the problem that some songs are linked to cover bands on spotify. For example: Highway to hell is being linked to a song that is...

cpit

Casual Listener

680 Views

2 replies

0 likes

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No email sent

I deleted Spotify and redownloaded it. I forgot my password and when I attempt to receive help it says that it sent me an email. However I didn't receive an email. Please help. My username is aalper-us

Newbie

I deleted Spotify and redownloaded it. I forgot my password and when I attempt to receive help it says that it sent me an email. However I didn't receive an email. Please help. My username is aalper-...

402 Views

0 replies

0 likes

  • 402 Views
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  • 0 likes