Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
ThePodfather
Recently I updated to the Spotify latest version, ever since if I run out of battery when or restart my phone I open the app, and the album's are not recognised as downloaded even though in settings in "memory" the space is obviously taken, I've trie...
Why does my spotify let me add songs but it won't download any of them for offline use?
Hi I have spotify premium installend in my pc and in my android phone, and I was wondering if i could just send all my downloaded songs form my pc to my android phone through USB so I can avoid having to downloading again (I don't have a very good co...
I select play, then the music plays for about half of a second then pauses again. Anyone know what to do? This has been happening for a week and it's agitating because I'm paying for premium.
Hi I recently updated to the latest app on my Galaxy s5. Now Spotify is taking ages to load initially, finding playlist etc. Will this be fixed?
Delighted Spotify is now available in Guatemala. But I can't get it to work my friends' mobiles. I keep getting the "you appear to be signing in from a different country" error and I can go no further. Maybe it's because I downloaded Spotify in the U...
I have some local files on my desktop that can be played through spotify on the desktop, i have added some to a playlist that I want to be able to listen to on my phone (I am a premium user). However when I follow the procedure of going onto that pla...
Help am new to spotify...just made myself a playlist on my android phone, go to download it and its taking forever and using heaps of data...whats the best way to get music on your android phone so you can play later without internet connection..? I ...
I have premium and it has always worked fine on my android, samsung S5. But suddenly it's not possible to open Spotify. The screen turns black and then it goes back to the general screen. I have tried EVERYTHING: reinstalled, restart, clearing cache,...
On so I wanted to delete a bunch of downloaded songs cause I had no space on my phone, I cleared all the data on my phone related to Spotify (account still works and has all the songs just not downloaded) but now I can't play anything on a playlist, ...
Hello, I have songs that are not on Spotify. So I uploaded them on my Spotify account with the Spotify Windows Client. I added them to a new playlist and checked "available in offline mode"They are all sync but on my Android Phone I only have 3/13 in...
It has been many years since the equalization has been brought up and not addressed.and no statement for people who use the S5 that causes spotify to **bleep** on phones.the only way you are ever getting money from me is if you allow a third party to...
I am huge Spotify enthusiast and audiophile type of man. Unfortunately, there hasn't been any Equalizer for Spotify in LG G4 implemented. I'm quite not sure, who to "blame" it for- LG or Spotify developers. But such a equalizer would be much needed t...
I switched to Spotify as I just found Google Play Music too frustrating. I downloaded 482 songs to my Android phone and let it go for 24 hours and the orange marker never moved. The volume would vary greatly from song to song. The only reason I tried...
Hey guys, it's been some time now that my Spotify is working ridiculously slow. I'm talking about it taking at least 20 seconds to change or even to pause a song. I've tried reinstall, i don't have an sd or any other card (to my knowledge), with wifi...
Whenever a playlist is done, Spotify radio creates a radio station from the playlist and starts playing by itself. How can I stop this?
I have Spotify on my Android Sony experia z 3. I have downloaded my playlist and lokal files many times and they have been working but then suddenley a lot of the songs cant be played. They are still there in the playlist but wont play. I have premiu...
3aylik üyeliğim bitince çevrimdışı şarkılarımi dinlemeye devam edebilecek miyim.
Salve ho una Ford c max 2013 non riesco ad installare spotify come app mi dice nessun file trovato Android 6.0.1 ho già usato installa su sync ma niente