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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

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Pressing play on an Android Wear device resumes music on the phone, not on a Spotify Connect device

The Spotify app for Android allows controlling the music playing on a desktop computer, console or the like via Spotify Connect. Similarly, the app allows controlling the music on the phone via an Android Wear device, such as a smartwatch. However, y...

Music Fan

The Spotify app for Android allows controlling the music playing on a desktop computer, console or the like via Spotify Connect. Similarly, the app allows controlling the music on the phone via an An...

431 Views

0 replies

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android wear
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You can see the lyrics on the cell as in the computer?

You can see the lyrics on the cell as in the computer? Becouse I want see the letters

Newbie

You can see the lyrics on the cell as in the computer? Becouse I want see the letters

Joe

Community Legend

463 Views

1 replies

0 likes

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Allways Shuffle!

I´ve a problem on my Android divece.Shuffle is allways activated and if i´d like to deactevate it there comes a massage you need Premium to use this funktion.What kann i do? I have no Premium.

Newbie

I´ve a problem on my Android divece. Shuffle is allways activated and if i´d like to deactevate it there comes a massage you need Premium to use this funktion. What kann i do?   I have no Pr...

Joe

Community Legend

478 Views

1 replies

0 likes

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Running Offline

Hi, I can't put playlists running in offline mode.Can you tell me why? If I only can use this feature in online mode, is useless for me. Best regards

Casual Listener

Hi, I can't put playlists running in offline mode. Can you tell me why?   If I only can use this feature in online mode, is useless for me.     Best regards

P186949

Newbie

1507 Views

4 replies

0 likes

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Premium summer discount

I just bought premium summer discount , (3 months for $9.99) but when I got my receipt it said I just got regular premium for 9.99 and will be charged monthly. How do I know if I really got the summer discount??

Casual Listener

I just bought premium summer discount , (3 months for $9.99) but when I got my receipt it said I just got regular premium for 9.99 and will be charged monthly. How do I know if I really got the summe...

694 Views

0 replies

0 likes

Payment
Premium
summer
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Problem with my music

Good Morning! I have a very serious problem: I have Spotify Premium and often nothing, playlists are added to my music without my having done anything! What can it be? Can someone help me???

Newbie

Good Morning! I have a very serious problem:   I have Spotify Premium and often nothing, playlists are added to my music without my having done anything! What can it be? Can someone help me???

331 Views

0 replies

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Spotify Connect Problem

Hello, I have a serious problem with spotify connect. While I listen my tracks, suddenly it asks select your mobile and it changes the track that I listen. When it asks select your mobile I see second device which called XT-1040 but I have no idea ab...

Newbie

Hello,   I have a serious problem with spotify connect. While I listen my tracks, suddenly it asks select your mobile and it changes the track that I listen. When it asks select your mobile I ...

371 Views

0 replies

0 likes

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"You can download to a maximum of three devices"

I use Spotify premium for over a year now, and today I got the worst surprise ever out of the blue on my phone: I was unaware of this limit, but anyway I don't use more than three devices. I checked my account and here's the proof I am NOT using more...

Regular

I use Spotify premium for over a year now, and today I got the worst surprise ever out of the blue on my phone:       I was unaware of this limit, but anyway I don't use more t...

mgomar_790

Newbie

914 Views

2 replies

0 likes

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Albums only partially downloading

I have selected a number of albums to be downloaded to my device. Some of these claim to have been downloaded completely - the arrow beside them is green, and they show up in Albums if I filter to show only downloads. Yet none of them seem to have do...

Regular

I have selected a number of albums to be downloaded to my device. Some of these claim to have been downloaded completely - the arrow beside them is green, and they show up in Albums if I filter to sh...

decibel1

Newbie

1202 Views

2 replies

2 likes

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The song "Blessings" from Chance's new album: Coloring Book

My galaxy s6 edge fails to recognize that Blessings and Blessings are 2 different tracks on the same album. It always plays the same one for both, but I actually want to listen to the 2 DIFFERENT tracks. Is this a bug with spotify or just my phone???...

Newbie

My galaxy s6 edge fails to recognize that Blessings and Blessings are 2 different tracks on the same album. It always plays the same one for both, but I actually want to listen to the 2 DIFFERENT tra...

adamantwinds

Casual Listener

610 Views

1 replies

2 likes

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Spotify App verschwindet bei Android Handy

Hallo,ich besitze ein OnePlus One mit der CyanogenMod, und habe folgendes Problem:Seit jeher kann ich nach einer erfolgreichen Installation von Spotify die App nach wenigen Minuten bis Stunden nicht mehr auf dem Home Screen, noch in der APP Liste des...

Casual Listener

Hallo, ich besitze ein OnePlus One mit der CyanogenMod, und habe folgendes Problem: Seit jeher kann ich nach einer erfolgreichen Installation von Spotify die App nach wenigen Minuten bis Stunden ni...

Joe

Community Legend

949 Views

5 replies

0 likes

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Reinstalled

I reinstalled this app because i had problems with continuous play. It would play 2 songs then stop. Now it wont allow me to log back in. WHY?

Newbie

I reinstalled this app because i had problems with continuous play. It would play 2 songs then stop. Now it wont allow me to log back in. WHY?

237 Views

0 replies

0 likes

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Copy songs from a playlist to my

Subject says it all. I want to copy all songs from a playlist and add it to my own

Newbie

Subject says it all. I want to copy all songs from a playlist and add it to my own

user-removed

Not applicable

344 Views

1 replies

0 likes

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Spotify premium to family

Does someone knows to become my Spotify premium account to family? ...

Newbie

Does someone knows to become my Spotify premium account to family? ...

Dreadlord

Community Legend

663 Views

1 replies

0 likes

Spotify family
Spotify Premium
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Black screen after logging in

Hi, I am currently trying to sign into Spotify so my mother can use the music app on holiday, each time I enter my log in details the screen goes black and reverts to the home screen picture. The phone is a Samsung s5 , I have watched every YouTube c...

Newbie

Hi, I am currently trying to sign into Spotify so my mother can use the music app on holiday, each time I enter my log in details the screen goes black and reverts to the home screen picture. The pho...

Bittencourt

Spotify Star

732 Views

1 replies

0 likes

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Can't register Spotify Premium

It always says please blahblah to our support team.I used my globe phone number first and made sure i have load but it still says support team blahblah. Can someone help me out here pls

Newbie

It always says please blahblah to our support team. I used my globe phone number first and made sure i have load but it still says support team blahblah. Can someone help me out here pls

303 Views

0 replies

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Leave beta

Hi I am looking for a way to leave the Android beta

Newbie

Hi I am looking for a way to leave the Android beta

652 Views

0 replies

1 likes

Beta
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Premium not working on my cell!

I have a question, when I became a premium account purchaser, isn't my cell phone part of the combination?? I still can't do somethings that I thought was allowed when becoming an premium user.... Like being able to repeat songs, and playing the song...

Newbie

I have a question, when I became a premium account purchaser, isn't my cell phone part of the combination??  I still can't do somethings that I thought was allowed when becoming an premium user....

Bittencourt

Spotify Star

407 Views

1 replies

0 likes

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Logging in on another device

Hi there, I have logged in to spotify through facebook on my android device. I want to login on another device (Apple) without loggin in through facebook. How do I do this? I have tried getting an email sent from spotify to set a password to do this,...

Newbie

Hi there,   I have logged in to spotify through facebook on my android device. I want to login on another device (Apple) without loggin in through facebook. How do I do this?   I have t...

352 Views

0 replies

0 likes

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Android & iOS: Doesn't play next song automatically

When a song is finished, it just stops playing, then nothing more. Pause button is visible. Progress bar says 0 or 1 seconds left of song. Must press next manually for something to happen. This bug happens on Android and iOS. It is very annoying to p...

Roadie

When a song is finished, it just stops playing, then nothing more. Pause button is visible. Progress bar says 0 or 1 seconds left of song. Must press next manually for something to happen. This ...

bakkerl

Regular

604 Views

1 replies

2 likes

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