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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118799 Views

27 replies

4 likes

  • 118799 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239669 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239669 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600531 Views

79 replies

3 likes

  • 600531 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492973 Views

581 replies

42 likes

Account
Free
  • 492973 Views
  • 581 replies
  • 42 likes

Can you reset "Recommended for you" on Spotify Running?

I usually only listen to Alternative/Indie Rock. Well my nephew used my phone the other day and played some Metalica, Montly Crue, Megadeth, etc for about a half hour. Now, on my Spotify running app, every other song is hard rock metal (no offense to...

Music Fan

I usually only listen to Alternative/Indie Rock. Well my nephew used my phone the other day and played some Metalica, Montly Crue, Megadeth, etc for about a half hour. Now, on my Spotify running app,...

Dreadybear

Newbie

1099 Views

1 replies

6 likes

  • 1099 Views
  • 1 replies
  • 6 likes

Wont send

Used to be able to send songs not anymore for some reason. I'm still able to receive them. Pure stumped. Anyone shed some ?

Casual Listener

Used to be able to send songs not anymore for some reason. I'm still able to receive them. Pure stumped. Anyone shed some 💡?

Dezadery

Casual Listener

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
  • 0 likes

Playlists playing in random order NO MATTER WHAT

I've tried suggestions from previous questions of a similar nature, but I cannot get my playlists to play in the order in which I have them in my playlists. Not on my android device, desktop app or the web player. It's driving me crazy. It's really i...

Newbie

I've tried suggestions from previous questions of a similar nature, but I cannot get my playlists to play in the order in which I have them in my playlists. Not on my android device, desktop app or t...

249 Views

0 replies

0 likes

  • 249 Views
  • 0 replies
  • 0 likes

Move music from phone to spotify

I know you can do it from the computer but i was wondering if i have fails that i downloaded straight from a website on my android phone, can i play those songs on spotify, or do i have to move the songs to the computer and then put them on Spotify

Casual Listener

I know you can do it from the computer but i was wondering if i have fails that i downloaded straight from a website on my android phone, can i play those songs on spotify, or do i have to move the s...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

Future Never gon lose

Can yall please put never gon lose again on Spotify please

Newbie

Can yall please put never gon lose again on Spotify please

sydneyhazelton

Casual Listener

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Playlist Radio autoplays after connecting to wifi

I will pause my playlist, close out of Spotify, and when my phone connects to any wifi network the app starts autoplaying a playlist radio based on the last playlist I listened to. I have streaming set to wifi only.It wastes my battery if I leave my ...

Visitor

I will pause my playlist, close out of Spotify, and when my phone connects to any wifi network the app starts autoplaying a playlist radio based on the last playlist I listened to. I have streaming s...

540 Views

0 replies

1 likes

autoplay
Radio
Troubleshooting
wifi
  • 540 Views
  • 0 replies
  • 1 likes

Downloaded Playlist: some songs doesn't start playing

Hi, i have an android 5 device.I've downloaded a playlist.In offline mode some of the songs ( not all of them ) doesn't play.They stay at 0:00.If I'm online it works... I've tried downloading them again, still not working.

Casual Listener

Hi,   i have an android 5 device. I've downloaded a playlist. In offline mode some of the songs ( not all of them ) doesn't play. They stay at 0:00. If I'm online it works...   I've...

Joe

Community Legend

701 Views

3 replies

0 likes

  • 701 Views
  • 3 replies
  • 0 likes

Superuser Contribution Samsung A3 2016 - music cuts out

Recently my Spotify has been cutting out during songs - it just did it twice in the space of about three seconds making listening unbearable. I had thought it was my headphones as they fell into water but I'm currently using a speaker plugged into my...

Regular

Recently my Spotify has been cutting out during songs - it just did it twice in the space of about three seconds making listening unbearable. I had thought it was my headphones as they fell into wate...

Alejandro_C

Spotify Legend

1811 Views

6 replies

0 likes

  • 1811 Views
  • 6 replies
  • 0 likes

Spotify doesn´t work on my Moto G

Hi!!! I need help, my spotify doesn´t work on my Moto G (3rd generation), android 6.0 and spotify Free acount and spotify version 6.0.0.864 armV7. To one day to another my spotify doesn´t play nothing on my phone, all my playlist and spotify list are...

Newbie

Hi!!!   I need help, my spotify doesn´t work on my Moto G (3rd generation), android 6.0 and spotify Free acount and spotify version 6.0.0.864 armV7. To one day to another my spotify doesn´t pl...

791 Views

0 replies

0 likes

Android 6.0
Android App
Moto G
spotify free
spotify grey playlist
  • 791 Views
  • 0 replies
  • 0 likes

If I cancel my premium

I used to have Premium and I had saved all my music to my device's SD card. I recently cancelled my premium and the music is still on my card, so am I using data now to listen to the same songs?

Visitor

I used to have Premium and I had saved all my music to my device's SD card. I recently cancelled my premium and the music is still on my card, so am I using data now to listen to the same songs?

kbrooksc

Community Legend

810 Views

3 replies

0 likes

  • 810 Views
  • 3 replies
  • 0 likes

Can no longer play songs

I was listening to a song which stopped suddenly and went to an ad and then froze. After that I couldn't play and of the songs in my library. I tried logging off and logging in but couldn't log back in. I use Facebook and even though I logged into my...

Newbie

I was listening to a song which stopped suddenly and went to an ad and then froze. After that I couldn't play and of the songs in my library. I tried logging off and logging in but couldn't log back ...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Wrong song mobile vs desktop

Howdy, Not sure where to report this but on the following album: https://play.spotify.com/user/byron.smith/playlist/1CCaKdCvdX9mwhciXwrMyp The song by Ed Sheeran on my Android is definitely not Ed, it's a cover by some who sounds nothing like Ed. On ...

Newbie

Howdy,   Not sure where to report this but on the following album:   https://play.spotify.com/user/byron.smith/playlist/1CCaKdCvdX9mwhciXwrMyp   The song by Ed Sheeran on m...

Joe

Community Legend

591 Views

3 replies

0 likes

  • 591 Views
  • 3 replies
  • 0 likes

recover deleted songs from offline android

Hello everyone, By mistake, more than half of my main playlist get deleted. When i noticed that, i immediatly press several time the undo fonction (ctrl + z), but it didn't recover all my deleted song (595/648).But that was on my PC and still have th...

Casual Listener

Hello everyone,   By mistake, more than half of my main playlist get deleted. When i noticed that, i immediatly press several time the undo fonction (ctrl + z), but it didn't recover all my de...

Joe

Community Legend

1466 Views

2 replies

0 likes

  • 1466 Views
  • 2 replies
  • 0 likes

Solved!! Sharing music on spotify

I can no longer share a song on spotify using spotify. I used to be able to click share, select recipient, and type a name. Now when i click share my phone options pop up with text message, facebook, fb messenger, and every other option you could thi...

Casual Listener

I can no longer share a song on spotify using spotify. I used to be able to click share, select recipient, and type a name. Now when i click share my phone options pop up with text message, facebook,...

Joe

Community Legend

26382 Views

3 replies

2 likes

  • 26382 Views
  • 3 replies
  • 2 likes

help me with random spontaniusly app reset

hi spotify assistant, i have random reset of entire installation of spotify on my device android (samsung note8 and lg g3). randomically and after turn off the device sometimes i lost all the spotify settings and entire offline music saved in externa...

Newbie

hi spotify assistant, i have random reset of entire installation of spotify on my device android (samsung note8 and lg g3). randomically and after turn off the device sometimes  i lost all the s...

756 Views

0 replies

0 likes

offline issue
  • 756 Views
  • 0 replies
  • 0 likes

Cannot sort my music by artist

I have attached the filters available in my library. According to the Spotify help page here: https://support.spotify.com/nz/using_spotify/playlists/sorting-and-filtering/ it is supposed to show Playlists, Songs, Albums or Artists but mine only shows...

Casual Listener

I have attached the filters available in my library.   According to the Spotify help page here: https://support.spotify.com/nz/using_spotify/playlists/sorting-and-filtering/ it is suppose...

Joe

Community Legend

1918 Views

5 replies

0 likes

  • 1918 Views
  • 5 replies
  • 0 likes

Next track won't start if device screen is in sleep mode

Description Next track won't start if device screen is in sleep mode. A more detailed description, using numbered steps 1. Open spotify 2. Start a playlist or a radio 3. Wait fro the screen to go off 4. Next song won't play 5. Wake the screen 6. Next...

Music Fan

Description Next track won't start if device screen is in sleep mode.   A more detailed description, using numbered steps 1. Open spotify 2. Start a playlist or a radio 3. Wai...

Socalyotaboy83

Newbie

9826 Views

28 replies

4 likes

  • 9826 Views
  • 28 replies
  • 4 likes

Wont play unless the app is in the foreground and the phone is unlocked

Hi, I recently got spotify premium and if I play a song on my phone then lock my phone while the app is still in the foreground, it will continue to play. However, once the song ends it will not go on to the next song. Additionally if I open up the a...

Casual Listener

Hi, I recently got spotify premium and if I play a song on my phone then lock my phone while the app is still in the foreground, it will continue to play. However, once the song ends it will not go o...

osornios

Spotify Star

3759 Views

3 replies

0 likes

  • 3759 Views
  • 3 replies
  • 0 likes

Smart offline Mode

Hey Friends,Ever since I updated to Android Marshmallow the "smart offline mode" feature in Spotify (where it will go into offline mode automatically when you are not connected to a wifi network) seems to have gone missing. I'm just wondering if anyo...

Newbie

Hey Friends, Ever since I updated to Android Marshmallow the "smart offline mode" feature in Spotify (where it will go into offline mode automatically when you are not connected to a wifi network)...

456 Views

0 replies

1 likes

  • 456 Views
  • 0 replies
  • 1 likes

Song not Avaliable

Hey i just created a new account and got Spotfy Premium, but all my explicit songs are not playing even my age being 18. Is someone having the same problem or could help me solve it? PS: The same thing is happening in my Moto G4

Newbie

Hey i just created a new account and got Spotfy Premium, but all my explicit songs are not playing even my age being 18. Is someone having the same problem or could help me solve it?   PS: The...

mmcmatheus15

Gig Goer

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes