Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107343 Views

26 replies

3 likes

  • 107343 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217238 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217238 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571297 Views

79 replies

3 likes

  • 571297 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470720 Views

577 replies

40 likes

Account
Free
  • 470720 Views
  • 577 replies
  • 40 likes

Spotify re-downloads my full Offline-music

Hello community, Every two or three weeks, my Spotify-app automatically re-downloads all of my Offline-music, which is about 2k-3k songs. Last time, it happened while I was on holiday, so I didn't have internet access to download the music and my Off...

Casual Listener

Hello community,   Every two or three weeks, my Spotify-app automatically re-downloads all of my Offline-music, which is about 2k-3k songs. Last time, it happened while I was on holiday, so I ...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

[iOS][Other] Multi-Select Add/Remove Songs From Music/Queue

If I remove a song from my downloaded (offline) playlist, does that song get removed from my internal memory? I mean, once the song is downloaded it occupies a certain space (MB) in my cellphone, but when I remove it from my playlist does it give me ...

Newbie

If I remove a song from my downloaded (offline) playlist, does that song get removed from my internal memory? I mean, once the song is downloaded it occupies a certain space (MB) in my cellphone, but...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Help! Someone has linked his f** phone to mine and doesn't let me play mi music !!

Someone has linked his phone to mine and doesn't allow me to play mi music, the app tells me if i want the song to be played in my phone or his, it has become really annoying for me what do i do? How do I make that device to exit my own?!

Newbie

Someone has linked his phone to mine and doesn't allow me to play mi music, the app tells me if i want the song to be played in my phone or his, it has become really annoying for me what do i do? How...

Fritschifisch

Regular

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

default player

Spotify app isn't identified as a music player by my HUAWEI G7-L03 . As a consequence, my headset remote and the remote of my car won't work anymore.Spotify app version 6.0.0.864Rooted android 4.4.4 with emotionUI 3.0 (huawei original)Thanks

Newbie

Spotify app isn't identified as a music player by my HUAWEI G7-L03 . As a consequence, my headset remote and the remote of my car won't work anymore. Spotify app version 6.0.0.864 Rooted android 4....

464 Views

0 replies

2 likes

  • 464 Views
  • 0 replies
  • 2 likes

Spotify stops playing music when headphones fall out of jack stick

HeyHow do i stop Spotify from stopping the music that are playing when headphones are pulled out?

Newbie

Hey How do i stop Spotify from stopping the music that are playing when headphones are pulled out?

Joe

Community Legend

1832 Views

2 replies

0 likes

  • 1832 Views
  • 2 replies
  • 0 likes

Se cierra cuando abro algún juego.

Hola a la comunidad.Resulta que tengo instalada la app de spotify en mi moto g1, pongo para escuchar música y cuando quiero abrir algún juego se me pausa la música y posterior se me cierra la app. Me gustaría saber si hay alguna solución para esto o ...

Newbie

Hola a la comunidad. Resulta que tengo instalada la app de spotify en mi moto g1, pongo para escuchar música y cuando quiero abrir algún juego se me pausa la música y posterior se me cierra la app. ...

AlexeyMachiYT

Newbie

1896 Views

1 replies

0 likes

  • 1896 Views
  • 1 replies
  • 0 likes

black screen

Hi I just can't use my spotify on my phone.There is only a black screen

Visitor

Hi I just can't use my spotify on my phone.There is only a black screen 😞

Nico

Community Legend

1034 Views

7 replies

0 likes

  • 1034 Views
  • 7 replies
  • 0 likes

Spotify deletes all my offline music at random moments

Last month it happened and now again. I connect to WiFi to download my discover weekly and suddenly I see Spotify is downloading all my offline music again. I am only using Spotify on my android phone.Thanks

Casual Listener

Last month it happened and now again. I connect to WiFi to download my discover weekly and suddenly I see Spotify is downloading all my offline music again. I am only using Spotify on my android phon...

ekasser11

Newbie

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Login issues

I've changed my password three times in the past two days. I can get Spotify on my laptop but it won't connect with my S5. I have uninstalled the app twice and nothing helps. I'm out of ideas.

Casual Listener

I've changed my password three times in the past two days. I can get Spotify on my laptop but it won't connect with my S5. I have uninstalled the app twice and nothing helps. I'm out of ideas.

Nick_us_us

Casual Listener

567 Views

4 replies

0 likes

  • 567 Views
  • 4 replies
  • 0 likes

Solved!! Mixably

Hi, Please, do someone know when will be available Mixably on Play Store or for my windows computer ? Thank you ! PS: I don't want to create a second topic, so my second question is: How can we send a note to another person on Spotify ?

Music Fan

Hi,   Please, do someone know when will be available Mixably on Play Store or for my windows computer ?   Thank you !   PS: I don't want to create a second topic, so my second qu...

bataviacosmique

Music Fan

1205 Views

2 replies

0 likes

  • 1205 Views
  • 2 replies
  • 0 likes

"song not available"

Too often Spotify claims "song is unavailable". Most recently trying to listen to the latest release from Major Parkinson.Why is this? Connected, "offline mode" is off, stamina mode for Sony on.Please help!

Casual Listener

Too often Spotify claims "song is unavailable". Most recently trying to listen to the latest release from Major Parkinson. Why is this? Connected, "offline mode" is off, stamina mode for Sony on. P...

tinaauten-US

Newbie

698 Views

3 replies

0 likes

  • 698 Views
  • 3 replies
  • 0 likes

Cannot get HOME SCREEN to come up

When I attempt to go to HOME SCREEN I get an error message saying SOMETHING WENT WRONG. PLEASE RETRY but that doesn't help. I have uninstalled and reinstalled. Still no luck. Help? Thanks!

Casual Listener

When I attempt to go to HOME SCREEN I get an error message saying SOMETHING WENT WRONG. PLEASE RETRY but that doesn't help. I have uninstalled and reinstalled. Still no luck. Help? Thanks!

osornios

Spotify Star

3110 Views

5 replies

0 likes

  • 3110 Views
  • 5 replies
  • 0 likes

Hilfe meine Musik ist aufeinmal doppelt so schnell

Meine musik wird aufeinmal doppelt so schnell wiede rgegeben... Ich weiß leider nicht wieso bitte hilfe

Newbie

Meine musik wird aufeinmal doppelt so schnell wiede rgegeben... Ich weiß leider nicht wieso bitte hilfe

3001 Views

0 replies

4 likes

  • 3001 Views
  • 0 replies
  • 4 likes

Can't share to other spotify users.

I want to share music with some of my (facebook) friends. But i cant share a song everytime i click on share a list of my phone apps appears. Other people get a send to user option but i dont how can i fix this?

Casual Listener

I want to share music with some of my (facebook) friends. But i cant share a song everytime i click on share a list of my phone apps appears. Other people get a send to user option but i dont how can...

stijnvdrl

Casual Listener

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Lost playlists

I uninstalled the spotify appand lost all my playlists

Newbie

I uninstalled the spotify appand lost all my playlists

Nico

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

dont get pin code.

Help me , im indonesian and i want pay the premium with mobile payment. im using indosat cellular and didn't receive any pin code. what must i do? thanks

Newbie

Help me , im indonesian and i want pay the premium with mobile payment. im using indosat cellular and didn't receive any pin code. what must i do? thanks

Dreadlord

Community Legend

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

I can't no more find a certain album

I used to listen Americana - The Offspring but then I deleted it from my library and now is no more on the search engine either. Can you help me?

Newbie

I used to listen Americana - The Offspring but then I deleted it from my library and now is no more on the search engine either. Can you help me?

Dreadlord

Community Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Solved!! Não consigo entrar no spotify pelo app no android

Boa tarde,À dois dias tento acessar minha conta e não consigo.Colocando nome de usuário e senha para logar, a seguinte mensagem é passada: "voce ja criou uma conta com este endereço de email spotify"Mas eu estou tentando logar, e nao fazer uma conta ...

Newbie

Boa tarde, À dois dias tento acessar minha conta e não consigo. Colocando nome de usuário e senha para logar, a seguinte mensagem é passada: "voce ja criou uma conta com este endereço de email spot...

Clavaroide

Newbie

8040 Views

5 replies

2 likes

  • 8040 Views
  • 5 replies
  • 2 likes

Solved!! Spotify Xbox One app stopps after 10mn

I'm using spotify premium on PC (windows), Samsung Tablet (android 4.4.2) and on Samsung Handy (Android 5.1.1). On each android device is spotify 6.0.0.864 installed. On PC and on Tablet, it's working very well. No problems. But on the Handy (samsung...

Casual Listener

I'm using spotify premium on PC (windows), Samsung Tablet (android 4.4.2) and on Samsung Handy (Android 5.1.1). On each android device is spotify 6.0.0.864 installed. On PC and on Tablet, it's workin...

1158113002

Casual Listener

764 Views

2 replies

0 likes

  • 764 Views
  • 2 replies
  • 0 likes

Missing setting to turn off Spotify Connect

Having searched this forum and using good old Google, I see I'm not the only one missing the option to turn off/on Spotify Connect. It keeps showing on my Android when playing on my PC. This is really annoying and taxing on the battery and it interfe...

Music Fan

Having searched this forum and using good old Google, I see I'm not the only one missing the option to turn off/on Spotify Connect. It keeps showing on my Android when playing on my PC. This is reall...

fluxx

Music Fan

990 Views

3 replies

1 likes

  • 990 Views
  • 3 replies
  • 1 likes