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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210765 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210765 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561150 Views

78 replies

3 likes

  • 561150 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463064 Views

575 replies

39 likes

Account
Free
  • 463064 Views
  • 575 replies
  • 39 likes

Can't change the country of my moms account?

I can't change the country of my moms account, for some reason it thinks she's in the UK. When she isn't? And Ireland isn't showing up in the drop down menu? Any advice? Please and thanks

Newbie

I can't  change the country of my moms account, for some  reason it thinks she's in  the UK. When she isn't?  And Ireland  isn't  showing up in the drop down menu? Any a...

madsdh

Casual Listener

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Solved!! online issue android smartphone

Can't start spotify anymore via android smartphone, online status as starting point denied access. Via Notebook is OK!

Casual Listener

Can't start spotify anymore via android smartphone, online status as starting point denied access. Via Notebook is OK!   

KatesHere

Community Legend

1006 Views

3 replies

0 likes

Online on Android
  • 1006 Views
  • 3 replies
  • 0 likes

Premium not working off line

I have Spotify Premium. I have downloaded some playlists to my phone. The phone is a vodafone own-brand running android. The music plays at home even when in aeroplane mode, but as soon as I am away from home, spotify says "error. you are not connect...

Newbie

I have Spotify Premium.   I have downloaded some playlists to my phone. The phone is a vodafone own-brand running android.   The music plays at home even when in aeroplane mode, but as ...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

App always offline?!

Dear everyone, I need help :My app (android) always says that Spotify is offline and thus I can't play music. Although I have a premium account, and I can't access my downloaded playlists. I have updated and re-installed the app multiple times. Any i...

Casual Listener

Dear everyone, I need help : My app (android) always says that Spotify is offline and thus I can't play music. Although I have a premium account, and I can't access my downloaded playlists. I have u...

mooony86

Casual Listener

979 Views

6 replies

0 likes

  • 979 Views
  • 6 replies
  • 0 likes

Solved!! Not playing next song

Whenever I play a Playlist only 1 or 2 songs play before it just stops. I have to the open the app and press the play the button for it to play the next song. Sometimes it also just stops in the middle of a song. Someone pls help.

Casual Listener

Whenever I play a Playlist only 1 or 2 songs play before it just stops. I have to the open the app and press the play the button for it to play the next song. Sometimes it also just stops in the midd...

fsh2319

Casual Listener

1559 Views

2 replies

0 likes

  • 1559 Views
  • 2 replies
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Can't play any music even though I have premium

I have been switching between spotify premium and free for about a year as I have needed it and can afford it. But now it works fine on my computer and tablet but whenever I try to play anything on my phone all that happens is a text pop up comes up ...

Newbie

I have been switching between spotify premium and free for about a year as I have needed it and can afford it. But now it works fine on my computer and tablet but whenever I try to play anything on m...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Spotify cant save on SD card.

Hello. My spotify settings are setted to save all songs on a external sd, altought its saving on internal memory.I have tried everything from reinstalling app to formmating sd card.

Casual Listener

Hello.   My spotify settings are setted to save all songs on a external sd, altought its saving on internal memory. I have tried everything from reinstalling app to formmating sd card. &nbsp...

PedroAlba

Casual Listener

466 Views

2 replies

0 likes

  • 466 Views
  • 2 replies
  • 0 likes

Spotify Party Mode

Hello,I am running Android 5.1, I have Spotify Student, and I recently updated the app to 5.9.0.774 armV7 and my party mode doesn't allow me to change the mood. This is what I see when I open the party mode (screenshot 1). Then when I click the Turnt...

Newbie

Hello, I am running Android 5.1, I have Spotify Student, and I recently updated the app to 5.9.0.774 armV7 and my party mode doesn't allow me to change the mood. This is what I see when I open the p...

UmNDaHouse

Newbie

1145 Views

2 replies

0 likes

Help
mix
  • 1145 Views
  • 2 replies
  • 0 likes

Cannot share music or message: can share to apps but not recipients directly

Hi all,I am new to Spotify and use Facebook to log in. While I can receive music/messages from friends, I cannot share music or send messages to others.When I click share, instead of having a list of recipients I can choose from, I have a list of app...

Newbie

Hi all, I am new to Spotify and use Facebook to log in. While I can receive music/messages from friends, I cannot share music or send messages to others. When I click share, instead of having a lis...

320 Views

0 replies

0 likes

  • 320 Views
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Spotify premium se detiene con lista de reproducción descargada.

Soy usuario premium de spotify y descargué mi lista de reproducción para oirla sin conexión pero cada ciero tiempo spotify falla, se detiene la reproducción y debo reiniciar la app.

Newbie

Soy usuario premium de spotify y descargué mi lista de reproducción para oirla sin conexión pero cada ciero tiempo spotify falla, se detiene la reproducción y debo reiniciar la app.

551 Views

0 replies

0 likes

  • 551 Views
  • 0 replies
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Cant play last song

I cant play the last song when i tripple tap on the middle button on my earphones (jays). The only command is next song when i dubble tap. Help!

Newbie

I cant play the last song when i tripple tap on the middle button on my earphones (jays). The only command is next song when i dubble tap. Help!

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Music do not download

I start downloading my music, but when it finished i close spotify, and when i openned again my music was not downloded, so i have to start downloding it again, but as soon as i close spotify and open again, there is no music downloaded

Newbie

I start downloading my music, but when it finished i close spotify, and when i openned again my music was not downloded, so i have to start downloding it again, but as soon as i close spotify and ope...

Nico

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

How do you find your favorite music?

Hi. I listened to hundreds of music in different sections(popular playlist - radio based on my favorite artist and song) BUT i didn't find any new favorite music?? What do you do? What's your idea? Thanks.

Regular

Hi.   I listened to hundreds of music in different sections(popular playlist - radio based on my favorite artist and song) BUT  i didn't find any new favorite music??   What do you...

yoramwierenga

Newbie

905 Views

1 replies

0 likes

  • 905 Views
  • 1 replies
  • 0 likes

Keeps asking for login when no internet acces

I'm running Spotify on Android 5.0.1 on a Galaxy S4. The app shows the login screen when I open it after some hours without using it and no connection available. How is this app can't do something so simple as reading if I'm already logged in, and le...

Casual Listener

I'm running Spotify on Android 5.0.1 on a Galaxy S4.  The app shows the login screen when I open it after some hours without using it and no connection available.  How is this app can't d...

ogero

Casual Listener

548 Views

2 replies

0 likes

  • 548 Views
  • 2 replies
  • 0 likes

Hilfe auf deutsch für androit

Hallo ihr lieben folgendes problem ich bin premium kunde und will mein account ändern. Von facebook weg zu meiner normalen emailadresse leider weiß ich nicht mal wo ich sehe wie ich angemeldet bin. Aus dem forum werde ich auch nicht schlau. Vielen da...

Newbie

Hallo ihr lieben folgendes problem ich bin premium kunde und will mein account ändern. Von facebook weg zu meiner normalen emailadresse leider weiß ich nicht mal wo ich sehe wie ich angemeldet bin. A...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

repeating message interrupting my music

While listening to song that has already been downloaded to my phone im interrupted by a message asking if i want to continue listen on Z828 or my phone I select the my phone option it continues to play music only to be interrupted and the cycle repe...

Newbie

While listening to song that has already been downloaded to my phone im interrupted by a message asking if i want to continue listen on Z828 or my phone I select the my phone option it continues to p...

Nico

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

How to take a song out of disliked

I accidently disliked a song when I meant to like it on one of the radios is there a way for me to fix this?

Newbie

I accidently disliked a song when I meant to like it on one of the radios is there a way for me to fix this?

bobsyauncle10

Newbie

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Solved!! Different Issue after Android 6.0.1. Update

My issue after the update is: I can still open the app, but it crashes after few seconds of playing. I can't leave it open in the background anf even if the screen goes to the standby mode, spotify will stop on work.I did uninstall it and I cleared e...

Casual Listener

My issue after the update is: I can still open the app, but it crashes after few seconds of playing. I can't leave it open in the background anf even if the screen goes to the standby mode, spotify w...

Catefaui

Casual Listener

3087 Views

4 replies

0 likes

  • 3087 Views
  • 4 replies
  • 0 likes

Can't unfollow/delete an artist

Hello. I have an artist on my "artists" tab that I'm not following, and not included in any playlist or album I have at the moment, but for some reason still is listed.Is that a bug? already tried reinstalling the app on both windows and android and ...

Visitor

Hello. I have an artist on my "artists" tab that I'm not following, and not included in any playlist or album I have at the moment, but for some reason still is listed. Is that a bug? already tried ...

659 Views

0 replies

1 likes

  • 659 Views
  • 0 replies
  • 1 likes

Saving playlists

Ok...so I am dumb when it comes to smartphones. I am trying to save my playlists.to the music file on myn phone..that way I dont need to be online to play music. I tried saving it to sd card and I can't find where it went. I try to sync it to my phon...

Newbie

Ok...so I am dumb when it comes to smartphones. I am trying to save my playlists.to the music file on myn phone..that way I dont need to be online to play music. I tried saving it to sd card and I ca...

Joe

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes