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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107339 Views

26 replies

3 likes

  • 107339 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217232 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217232 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571286 Views

79 replies

3 likes

  • 571286 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470700 Views

577 replies

40 likes

Account
Free
  • 470700 Views
  • 577 replies
  • 40 likes

Android - Spotify App can't be moved to SD Card

Dear Sirs., I have got an Android phone and I realized that your Spotify App can't be moved to SD Card (option is greyed out on the Definitions>Aplications>Spotify - after being downloaded from the "Play Store"). In this matter and since this applica...

Casual Listener

Dear Sirs.,   I have got an Android phone and I realized that your Spotify App can't be moved to SD Card (option is greyed out on the Definitions>Aplications>Spotify - after being downlo...

brlmb

Casual Listener

889 Views

2 replies

0 likes

  • 889 Views
  • 2 replies
  • 0 likes

Ayuda

No tengo la opción de ecualizador en un teléfono LG. Modelo G5

Newbie

No tengo la opción de ecualizador en un teléfono LG. Modelo G5

308 Views

0 replies

0 likes

  • 308 Views
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Friendship is so vulnerable? Have a look at this app!

When your friends borrow your phone to play games with some secret data.When your friends wants to look through your gallery but there are some private photosWhen your friends use your phone while your girlfriend send you a sweet message. How do you ...

Regular

          When your friends borrow your phone to play games with some secret data. When your friends wants to look through your gallery but there are some priva...

623 Views

0 replies

0 likes

  • 623 Views
  • 0 replies
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Spotify won't play any songs

Since today my Spotify will not play any songs and I keep getting the message shown bellow. I can't play a single song on phone and this makes the app completely useless

Newbie

Since today my Spotify will not play any songs and I keep getting the message shown bellow. I can't play a single song on phone and this makes the app completely useless

356 Views

0 replies

0 likes

  • 356 Views
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I have problems with my cell phone version

Hi, I just downloaded Spotify on my tablet and on my Android cell phone. My tablet version goes very Well, but on my cell phone it doesnt working well. I cant even open a song. For exemple, if i search a song and i try to clic on it, nothing happens,...

Newbie

Hi,   I just downloaded Spotify on my tablet and on my Android cell phone.   My tablet version goes very Well,  but on my cell phone it doesnt working well. I cant even open a song...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Empty album

The attached album is completely empty. Can anyone help me?

Casual Listener

The attached album is completely empty. Can anyone help me?

1122371293

Casual Listener

1310 Views

6 replies

0 likes

  • 1310 Views
  • 6 replies
  • 0 likes

"Available offline"

I just bought premium again. I had playlists along my previous premium. Then I was cancelled it. I could listen them while I am unavaliable because I downloaded. But now, I am trying to download them again and I just can't. If anyone knows how to fix...

Newbie

I just bought premium again. I had playlists along my previous premium. Then I was cancelled it. I could listen them while I am unavaliable because I downloaded. But now, I am trying to download them...

730 Views

0 replies

0 likes

  • 730 Views
  • 0 replies
  • 0 likes

Problem with offline download

I put beforehand that I have premium spotify. In my spotify library, until a few weeks ago, I had about 1500 songs in "songs". One day, I was listening music with android but there was also my father connected with my account from pc, also listening ...

Regular

I put beforehand that I have premium spotify. In my spotify library, until a few weeks ago, I had about 1500 songs in "songs". One day, I was listening music with android but there was also my father...

Joe

Community Legend

983 Views

5 replies

0 likes

  • 983 Views
  • 5 replies
  • 0 likes

Full name and picture still show after disconnecting Facebook

I'm on android on Samsung.I've already disconnected facebook and it doesn't show on my app or desktop profile. Tried clearing cache, files and reinstalling.What's going on? Can anyone help?

Casual Listener

I'm on android on Samsung. I've already disconnected facebook and it doesn't show on my app or desktop profile. Tried clearing cache, files and reinstalling. What's going on? Can anyone help?

Joe

Community Legend

555 Views

3 replies

0 likes

  • 555 Views
  • 3 replies
  • 0 likes

Problem Using Musixmatch with Spotify

Hi. I tried to view music lyrics that I play with spotify but it seems that it doesn't work. I also enabled Device Broadcast Status in Spotify but nothing happened. What should I do? Thanks,

Regular

Hi.   I tried to view music lyrics that I play with spotify but it seems that it doesn't work.   I also enabled Device Broadcast Status in Spotify but nothing happened.   What sh...

Joe

Community Legend

1998 Views

4 replies

0 likes

  • 1998 Views
  • 4 replies
  • 0 likes

Add this fix for randomly pausing music to the FAQ for android users

For android 6 and newer, it has a feature called 'Battery Optimiztion' that is automatically applied to each app installed. This will cause Spotify to stop playing music when the screen is off after a few songs. Just go into Settings -> Battery -> an...

Newbie

For android 6 and newer, it has a feature called 'Battery Optimiztion' that is automatically applied to each app installed. This will cause Spotify to stop playing music when the screen is off after ...

394 Views

0 replies

0 likes

  • 394 Views
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Superuser Contribution auto play app marshmallow anyone? in car

Hi.on older android and spotify I had an app that most of the time used to manage to auto play spotify in my car when BT connected ...but now nothing seems to work ...really wish spotify devs would add this feature ...anyone found a good app to do th...

Visitor

Hi. on older android and spotify I had an app that most of the time used to manage to auto play spotify in my car when BT connected ...but now nothing seems to work 😢 ...really wish spotify devs w...

navaira

Roadie

743 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Downloading music

Been using Spotify for a few months on my LG G5. All of a sudden, I can no longer download songs (manage offline). I'm on wifi, have less than 3,333 songs, and have 10GB of storage available. I even reinstalled the app. Please help!

Regular

Been using Spotify for a few months on my LG G5. All of a sudden, I can no longer download songs (manage offline). I'm on wifi, have less than 3,333 songs, and have 10GB of storage available. I even ...

kbrooksc

Community Legend

1553 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

so why does the wear app need data connection when phone app is in offline mode :/

eh doesnt make sense - the phone app works fine in offline mode ... but the wear app will only work if the phone app is online with mobile data turned on ...what is it doing i wonder? ...surely the wear app just needs to connect to the phone

Visitor

eh 😕  doesnt make sense - the phone app works fine in offline mode ... but the wear app will only work if the phone app is online with mobile data turned on 😕 ...what is it doing i wonder? 😕...

348 Views

0 replies

0 likes

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Downloaded podcasts not working offline

Using Android on a Samsung S3Downloaded some podcasts which were all available offline 2 days ago. Now none are available offline.They are all listed in the downloads section but are greyed out.How can I get them to work offline?

Casual Listener

Using Android on a Samsung S3 Downloaded some podcasts which were all available offline 2 days ago. Now none are available offline. They are all listed in the downloads section but are greyed out. ...

554 Views

0 replies

1 likes

  • 554 Views
  • 0 replies
  • 1 likes

Echo via Spotify pauses my Android audio

I think this is a bug... My Spotify premium account is connected to my Amazon Echo. When I am listening to some non-Spotify audio on my Android device (LG G5), such as a podcast in Podcast Addict, and then someone at home starts playing music on Spot...

Regular

I think this is a bug...   My Spotify premium account is connected to my Amazon Echo. When I am listening to some non-Spotify audio on my Android device (LG G5), such as a podcast in Podcast A...

lonb

Regular

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Q Mobile user with Andriod 4.2.1 and Spotify new version

I have just downloaded the app and it just doesn't open !!! I needed it to be fix etc

Casual Listener

I have just downloaded the app and it just doesn't open !!! I needed it to be fix etc

oflaviosiqueira

Newbie

710 Views

1 replies

1 likes

Android 4.1.2
  • 710 Views
  • 1 replies
  • 1 likes

Can't change the country of my moms account?

I can't change the country of my moms account, for some reason it thinks she's in the UK. When she isn't? And Ireland isn't showing up in the drop down menu? Any advice? Please and thanks

Newbie

I can't  change the country of my moms account, for some  reason it thinks she's in  the UK. When she isn't?  And Ireland  isn't  showing up in the drop down menu? Any a...

madsdh

Casual Listener

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Solved!! online issue android smartphone

Can't start spotify anymore via android smartphone, online status as starting point denied access. Via Notebook is OK!

Casual Listener

Can't start spotify anymore via android smartphone, online status as starting point denied access. Via Notebook is OK!   

KatesHere

Community Legend

1015 Views

3 replies

0 likes

Online on Android
  • 1015 Views
  • 3 replies
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Premium not working off line

I have Spotify Premium. I have downloaded some playlists to my phone. The phone is a vodafone own-brand running android. The music plays at home even when in aeroplane mode, but as soon as I am away from home, spotify says "error. you are not connect...

Newbie

I have Spotify Premium.   I have downloaded some playlists to my phone. The phone is a vodafone own-brand running android.   The music plays at home even when in aeroplane mode, but as ...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes