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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397174 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8494 Views

0 replies

7 likes

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Solved!! Recovering musing from the SD in a new phone

Hi,As I move my SD, with the songs downloaded in my previous phone, I can not get the musinc to be play in the new one.both are Android, the old one an S4 and the new one an S7Spotify thinks the songs are already downloaded so I can not just download...

Casual Listener

Hi, As I move my SD, with the songs downloaded in my previous phone, I can not get the musinc to be play in the new one. both are Android, the old one an S4 and the new one an S7 Spotify thinks th...

rafaelg53

Casual Listener

1558 Views

3 replies

0 likes

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won't play songs? ?

My spotify hasn't been playing for days - every time I select shuffle play on any list or song it says to get premium for ad free... so I try to watch an ad and it always shows the same thing - some images about going premium but not a proper ad - an...

Newbie

My spotify hasn't been playing for days - every time I select shuffle play on any list or song it says to get premium for ad free... so I try to watch an ad and it always shows the same thing - some ...

feelikeastrangr

Community Legend

303 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Artist info while streaming gone after update

I updated my Xperia Z2 to Marshmallow a couple of days ago and suddenly my car stereo (Volvo) is not showing artist and song anymore, just "Audio Streaming"This worked perfectly before update. Spotify version 5.2.0.885Android version 6.0.1

Gig Goer

I updated my Xperia Z2 to Marshmallow a couple of days ago and suddenly my car stereo (Volvo) is not showing artist and song anymore, just "Audio Streaming" This worked perfectly before update. &nb...

RutgerManger

Gig Goer

758 Views

4 replies

0 likes

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I can't change the volume

Hello everyone,I'm asking your help because I can't change the volume on my android device. It's either on full or mute. It only happens with the spotify app. I've tried reinstalling, turning my phone off and back on again, installing an older versio...

Visitor

Hello everyone, I'm asking your help because I can't change the volume on my android device. It's either on full or mute. It only happens with the spotify app. I've tried reinstalling, turning my ph...

user-removed

Not applicable

3483 Views

4 replies

0 likes

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Verlauf einzelner Songs anzeigen (Mix der Woche hat sich aktualisiert)

Ich möchte gerne sehen, welche Songs ich bei der letzten Nutzung gehört habe. Da ich die Playlist "Mix der Woche" genutzt habe, hilft mir die Kategorie "zuletzt gespielt" nicht weiter, da hier nur die letzte Playlist gezeigt wird (der Sinn erschließt...

Newbie

Ich möchte gerne sehen, welche Songs ich bei der letzten Nutzung gehört habe. Da ich die Playlist "Mix der Woche" genutzt habe, hilft mir die Kategorie "zuletzt gespielt" nicht weiter, da hier nur di...

1321 Views

0 replies

9 likes

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Solved!! Spotify crashing on android

I have an samsung xcover 3, where the spotify app tends to crash randomly. After a few minutes of playing it just stops. When checking phone app is not showing, nor is it in the recently opened apps/running in the background.

Casual Listener

I have an samsung xcover 3, where the spotify app tends to crash randomly. After a few minutes of playing it just stops. When checking phone app is not showing, nor is it in the recently opened apps/...

Fiskaa91

Casual Listener

2186 Views

11 replies

0 likes

Android
Crash
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Force Stop ruined everything!

I chose to force stop the app like an idiot and ever since songs are delayed (some don't start at all) and playback stutters the whole time. I don't want to deactivate, I love my Spotify!!! I reset app preferences, did a clean reinstallation and even...

Casual Listener

I chose to force stop the app like an idiot and ever since songs are delayed (some don't start at all) and playback stutters the whole time. I don't want to deactivate, I love my Spotify!!! 😢 I rese...

erin04stacey

Casual Listener

1733 Views

2 replies

0 likes

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Reproducion aleatoria

Soy usuario Premium. Tengo listas de reproducción elaboradas por mí que suelo escuchar en la forma aleatoria. Casi todo los dias las escucho al hacer deporte y tienen cada una de ellas de 400 a 500 canciones. Lo más normal sería que el sistema memori...

Casual Listener

Soy usuario Premium. Tengo listas de reproducción elaboradas por mí que suelo escuchar en la forma aleatoria. Casi todo los dias las escucho al hacer deporte y tienen cada una de ellas de 400 a 500 c...

507 Views

0 replies

0 likes

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New artists

After the last upgrade the application is randomly picking music that I would never choose to listen to. How do I stop that? After the albumin I have selected is over it used to play more music by the same artist shock I liked but know it is going to...

Newbie

After the last upgrade the application is randomly picking music that I would never choose to listen to. How do I stop that? After the albumin I have selected is over it used to play more music by th...

230 Views

0 replies

0 likes

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Slow sync

I just migrated from Windows Phone back to Android and Spotify is taking the same amount of time my old Lumia needed to download everything just to reach 10% of my songs. It's frustrating. Tried everything, even reinstalling the app. Only found compl...

Newbie

I just migrated from Windows Phone back to Android and Spotify is taking the same amount of time my old Lumia needed to download everything just to reach 10% of my songs. It's frustrating. Tried ever...

293 Views

0 replies

0 likes

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Solved!! Search will not load on android

Hey guys, Has anyone been trouble when they search for an artist and Spotify will not load the albums/song? I checked my WIFI and I am with good signal strength and I do not want to re-start my phone every time I want to look for something. Any ideas...

Casual Listener

Hey guys,   Has anyone been trouble when they search for an artist and Spotify will not load the albums/song? I checked my WIFI and I am with good signal strength and I do not want to re-start...

ricardorivera84

Casual Listener

508 Views

2 replies

0 likes

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Spotify premium isnt working

I already pay for my spotify premium for 1 month and its still not working. Ive been waiting for like 10 hours, is it normal? Or is it going to take a day to be activated? Thank you

Casual Listener

I already pay for my spotify premium for 1 month and its still not working. Ive been waiting for like 10 hours, is it normal? Or is it going to take a day to be activated? Thank you

Bonsai

Roadie

340 Views

3 replies

0 likes

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Playing songs

When I try playing songs from any playlist, they are not highlighted and when I click on them to play it says the songs are unavailable. The only way to play them is through shuffle play and also ads are becoming more frequent even though I am under ...

Visitor

When I try playing songs from any playlist, they are not highlighted and when I click on them to play it says the songs are unavailable. The only way to play them is through shuffle play and also ads...

247 Views

0 replies

0 likes

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Pago colombia

Ayer a las 2 de la tarde hice el pago por Bancolombia. Hasta ahora no se han hecho efectiva la compra a pesar de haber pagado Spotify no funciona, muy mal, bad, bad, bad

Newbie

Ayer a las 2 de la tarde hice el pago por Bancolombia. Hasta ahora no se han hecho efectiva la compra a pesar de haber pagado Spotify no funciona, muy mal, bad, bad, bad

Bonsai

Roadie

319 Views

1 replies

0 likes

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Spotify Feezing Randomly

For the past 2 weeks, when ever I use Spotify, if I start a playlist of songs I don't have in my library, they'll play just fine, and then stop playing if I go on other apps. Then as soon as I open Spotify they play again. It makes it really frustrat...

Newbie

For the past 2 weeks, when ever I use Spotify, if I start a playlist of songs I don't have in my library, they'll play just fine, and then stop playing if I go on other apps. Then as soon as I open S...

Bonsai

Roadie

301 Views

1 replies

0 likes

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Chromecast audio phone callls

Hello. Would hear it is possible to get spotify to stop/pause streaming to a chromecast autdio when you receive a phone call or even to carry out of a phone call. Please help Henrik

Newbie

Hello. Would hear it is possible to get spotify to stop/pause streaming to a chromecast autdio when you receive a phone call or even to carry out of a phone call. Please help 😉   Henrik

405 Views

0 replies

0 likes

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Shuffle won't turn off

I selected the "shuffle play" option for an album. It shuffled for that selected album but now it's shuffling everything else, too. Is there a way to turn this off or something? It's super annoying!

Casual Listener

I selected the "shuffle play" option for an album. It shuffled for that selected album but now it's shuffling everything else, too. Is there a way to turn this off or something? It's super annoying!

Joe

Community Legend

410 Views

1 replies

0 likes

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Could someone please explain how to play downloaded spotify music on poweramp

Poweramp doesn't seem to be able to find the downloaded music from spotify. Is there anyway for me to be able to play my music downloads from spotify on poweramp since I prefer poweramps player. Thanks

Newbie

Poweramp doesn't seem to be able to find the downloaded music from spotify. Is there anyway for me to be able to play my music downloads from spotify on poweramp since I prefer poweramps player. Than...

DarrenJBlagden

Music Fan

751 Views

4 replies

0 likes

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My radio isnt working and unavailable songs

I'm a premium user and my "discover weekly" songs are all unavailable and my radio section doesn't load or show any of my stations. Please help

Newbie

I'm a premium user and my "discover weekly" songs are all unavailable and my radio section doesn't load or show any of my stations. Please help

Joe

Community Legend

251 Views

1 replies

0 likes

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  • 0 likes