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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115259 Views

27 replies

4 likes

  • 115259 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231667 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231667 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591195 Views

79 replies

3 likes

  • 591195 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485686 Views

580 replies

42 likes

Account
Free
  • 485686 Views
  • 580 replies
  • 42 likes

Superuser Contribution Forced premium try

Hi,I use spotify occasionally. Today I started listening to songs and suddenly it said that I had to download premium 7 day try out. I didn't want it, but what ever I did it popped back up and finally I had to press it.I think this is veeery bad. Why...

Newbie

Hi, I use spotify occasionally. Today I started listening to songs and suddenly it said that I had to download premium 7 day try out. I didn't want it, but what ever I did it popped back up and fina...

Alejandar

Spotify

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Older devices that will stream spotify

I am looking into going mobile with Spotify. I work out on the production floor, so needless to say, streaming to my computer isn't going to work anymore. Now, I could rush out and buy the latest and greatest iPod/iPad/thingermajigger, but I'm old an...

Newbie

I am looking into going mobile with Spotify.  I work out on the production floor, so needless to say, streaming to my computer isn't going to work anymore.  Now, I could rush out and buy th...

Alejandar

Spotify

882 Views

1 replies

0 likes

  • 882 Views
  • 1 replies
  • 0 likes

Solved!! What do these information stand for on spotify playlist ?

When you swipe right on the picture of a playlist. It displays a date and time.What does that mean?? what date and time is that?

Casual Listener

When you swipe right on the picture of a playlist. It displays a date and time. What does that mean?? what date and time is that?

missk25

Casual Listener

28445 Views

3 replies

1 likes

  • 28445 Views
  • 3 replies
  • 1 likes

Solved!! Annoying message saying to delete Playlist or clear system

I get this message popping up saying to delete Playlist or clear everything from my settingside and the only button I can click is "ok" then I have less then a second and it pops right back up, over and over and over till I eventually get tired of it...

Newbie

I get this message popping up saying to delete Playlist or clear everything from my settingside and the only button I can click is "ok" then I have less then a second and it pops right back up, over ...

osornios

Spotify Star

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution Very often receiving song not available message.

My spotify usually works fine, i use it in the car to stream music via bluetooth, it never has a problem with playing downloaded tracks but when i try and stream a song about 1 in every 3 times it will say song not available, then get stuck in a rut ...

Newbie

My spotify usually works fine, i use it in the car to stream music via bluetooth, it never has a problem with playing downloaded tracks but when i try and stream a song about 1 in every 3 times it wi...

Alejandar

Spotify

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Playing non-downloaded songs seems broken

Recently when I've tried to stream or download music using WiFi I receive a message saying the song can't be played, even if I have a solid WiFi connection. If I then login to YouTube and stream a song on that it streams fine over WiFi, so I'm convin...

Newbie

Recently when I've tried to stream or download music using WiFi I receive a message saying the song can't be played, even if I have a solid WiFi connection. If I then login to YouTube and stream a so...

osornios

Spotify Star

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

My offline music disappear, again and again and again and again and again

My offline music disappear, again and again. I have a premium account and only offline music on one device. I have restarted, reinstalled, cleared devices.... but randomly my offline music clears on my phone. Could have started when I got the new pho...

Casual Listener

My offline music disappear, again and again.  I have a premium account and only offline music on one device.  I  have restarted,  reinstalled,  cleared devices....  but ...

osornios

Spotify Star

487 Views

3 replies

0 likes

  • 487 Views
  • 3 replies
  • 0 likes

Local Music Being Deleted

Hello,Quite often (at least once a month) my Spotify app will suddenly unchecked the "Download" box on my songs and delete them all, usually after the app has crashed on startup (that's the only effect, it sometimes makes me log in again). Why is thi...

Newbie

Hello, Quite often (at least once a month) my Spotify app will suddenly unchecked the "Download" box on my songs and delete them all, usually after the app has crashed on startup (that's the only ...

osornios

Spotify Star

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Spotify plugin for Traktor

Hola, Soy cliente premium y no puedo ver la opcion de mover de lugar el almacenamiento en android y tengo la version 6.0.0.864.Me pueden decir su es un bug o propio de la version? Gracias

Newbie

Hola, Soy cliente premium y no puedo ver la opcion de mover de lugar el almacenamiento en android y tengo la version 6.0.0.864.Me pueden decir su es un bug o propio de la version? Gracias

osornios

Spotify Star

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
  • 0 likes

Transfer SD card to New phone

I downloaded all my songs to an SD card and put that in my new phone, can I get spotify to recognize all the music downloaded on the SD?

Newbie

I downloaded all my songs to an SD card and put that in my new phone, can I get spotify to recognize all the music downloaded on the SD?

Joe

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Android battery drain, phone heats up, when offline/airplane mode

Samsung S7.When I don't have service and put phone to airplane mode. Then go to my offline play lists for music. My phone gets super hot and drains battery life. Are there any known solved fixes?

Newbie

Samsung S7. When I don't have service and put phone to airplane mode. Then go to my offline play lists for music. My phone gets super hot and drains battery life. Are there any known solved fixes?

navaira

Roadie

2516 Views

7 replies

1 likes

  • 2516 Views
  • 7 replies
  • 1 likes

Equalizer using spotify connect

Why isn't there a feature to use equalizer with spotify connect via gramofon player?I have a klipsch stadium and I need the function to tone down the base so that the neighbours doesn't have to pick up broken cups and dishes.Please look into this.

Newbie

Why isn't there a feature to use equalizer with spotify connect via gramofon player? I have a klipsch stadium and I need the function to tone down the base so that the neighbours doesn't have to p...

Joe

Community Legend

1027 Views

1 replies

3 likes

  • 1027 Views
  • 1 replies
  • 3 likes

won't play or download via wifi

Greetings. I want to play Spotify on an android tablet connected to my home sound system, but controlled remotely from an android phone. The only way Spotify will connect to other devices is via mobile network. To stream or download, I have to turn “...

Regular

Greetings. I want to play Spotify on an android tablet connected to my home sound system, but controlled remotely from an android phone.   The only way Spotify will connect to other ...

Joe

Community Legend

1134 Views

3 replies

0 likes

  • 1134 Views
  • 3 replies
  • 0 likes

API access limitation

Is there any limitation on accessing Spotify through API? for example, I cannot call API more than 10,000 time a day?

Newbie

Is there any limitation on accessing Spotify through API? for example, I cannot call API more than 10,000 time a day?

Dreadlord

Community Legend

1120 Views

1 replies

0 likes

  • 1120 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share music with friends using Samsung J5

Why I can´t share music with other users ? I have some friends but if I wanna share music, they don´t appear. I use Samsung J5 Android.Thanks

Casual Listener

Why I can´t share music with other users ?   I have some friends but if I wanna share music, they don´t appear.   I use Samsung J5 Android. Thanks 

Giovannanarcisa

Casual Listener

789 Views

2 replies

0 likes

  • 789 Views
  • 2 replies
  • 0 likes

Solved!! HELP! My Music Stops Playing

Hello. I currently use a Galaxy s6 and i notice that if i dont have the song downloaded with premium, the song will pause/stop randomly if im not in the app. I noticed it does this with also soundcloud. Any help? Thank You

Casual Listener

Hello. I currently use a Galaxy s6 and i notice that if i dont have the song downloaded with premium, the song will pause/stop randomly if im not in the app. I noticed it does this with also soundclo...

garrison_m991

Casual Listener

922 Views

4 replies

0 likes

  • 922 Views
  • 4 replies
  • 0 likes

Crashing upon search

Sony Xperia Z1, Android 4.3Search comes up and works except for specific search letter combinations! Very strange. A sequence starting with the letters "go" or "ro" immediately causes the app to crash. The app comes up again without problems although...

Newbie

Sony Xperia Z1, Android 4.3 Search comes up and works except for specific search letter combinations! Very strange. A sequence starting with the letters "go" or "ro" immediately causes the app to cr...

mysteryoneal12

Newbie

549 Views

2 replies

0 likes

  • 549 Views
  • 2 replies
  • 0 likes

Still facing radio autoplay issue

As other users have stated, when I finish a Playlist or an album, a radio based on said Playlist or album immediately starts suggesting songs. I would like to be able to have the option to not play any music after a playlist is completed, as I like t...

Newbie

As other users have stated, when I finish a Playlist or an album, a radio based on said Playlist or album immediately starts suggesting songs. I would like to be able to have the option to not play a...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

Is WiF needed

Hi. I'd like to know, if I play songs from my cell phone that is "saved", not downloaded, will I be useing my internet minutes, or will I need WiFi? Or is that only when I play songs that were "downloaded" Thanks so much.

Casual Listener

Hi. I'd like to know, if I play songs from my cell phone that is "saved", not downloaded, will I be useing my internet minutes, or will I need WiFi? Or is that only when I play songs that were "downl...

lssilveira11

Casual Listener

824 Views

3 replies

1 likes

  • 824 Views
  • 3 replies
  • 1 likes

How can I get + 6 months?

I payed six months in March 2016 and this finished now in Ago 2016.. I want to pay more six months but I can't find the option, just appear for me the options for 1 month or 1 year, I just want six months..

Newbie

I payed six months in March 2016 and this finished now in Ago 2016.. I want to pay more six months but I can't find the option, just appear for me the options for 1 month or 1 year, I just want six m...

Joe

Community Legend

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes